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Citizens Advice Southwark, Southwark (On-site)
£28,948 to £29,337 per annum
Posted 1 day ago
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Lead the ADPH to advance public health, foster partnerships, and support Directors with strategic impact and strong governance.
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Suzy Lamplugh Trust, Vauxhall (On-site)
£47,342 per year
Posted 1 week ago Apply Now
Closing today at 17:00
The Bikeability Trust, Remote
£49,000 - £50,000 per year
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Closing in 4 days
Parkinson's UK, Multiple Locations (Hybrid)
£33,792 per year
Posted 1 week ago
Closing in 2 days
Bowel Cancer UK, Remote
£28,804 per year, plus £2,000 London weighting if applicable
Posted 2 weeks ago
Closing in 3 days
VoiceAbility, Church Stretton (Hybrid)
£24,500 - £29,500 per year
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Youth Enquiry Service (Wycombe), High Wycombe (Hybrid)
£31,500 per year
YES supports young people's mental health and wellbeing. We're seeking a Trusts and Foundations fundraiser to join our small team.
Posted 1 week ago
Page 72 of 110
Southwark, Greater London (On-site)
£28,948 to £29,337 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Thursday 23 April 2026

Interviews: Tuesday 28 April 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 09 April 2026
Closing date: 23 April 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work