508 Supporter services officer jobs

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.

CAHN is seeking an ambitious, creative and experienced Head of Fundraising & Events to lead our fundraising and events portfolio and help drive the organisation’s next phase of growth.

You will lead fundraising development, identify new income opportunities, build strong relationships with funders, corporate partners and supporters, and deliver high-profile events that generate income, engagement and impact.

Working closely with senior colleagues and external stakeholders, you will combine strategic thinking with hands-on delivery to grow sustainable income, strengthen partnerships and maximise opportunities for CAHN.

We are looking for a confident and results-driven professional with a proven fundraising and events track record, excellent relationship-building skills and a passion for tackling health inequalities affecting Black Caribbean and African communities.

This is your opportunity to use your expertise, creativity and leadership to help create lasting change.

We are seeking a confident, experienced and motivated Fundraising Manager to join our team! 

Our Organisation 

SLRA is a frontline community organisation established in 1991 which supports refugees, asylum seekers and migrants in crisis in South London. We provide specialist legal advice and holistic casework to enable people to regularise their immigration status, access rights and entitlements and move on from destitution. Every year we provide support directly to over 1000 migrants in the London Boroughs of Lambeth, Merton, Croydon, Wandsworth, Southwark and beyond. Our support gives marginalised people access to justice and the opportunity to build a safe, stable and positive future. 

The Role 

This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London. As Fundraising Manager for SLRA, you will play a pivotal role in implementing our fundraising strategy, building relationships with donors and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will be responsible for maintaining and expanding this funder base, while helping to diversify our income streams in order to ensure that established services and activities are sustained. 

If you have substantial experience of building relationships and securing funds from Trusts and Foundations, and an understanding of the challenges and opportunities faced by small, local voluntary organisations we would love to hear from you! 

Closing date: Monday 21st September at 9am (please note that we will close the advert early if enough strong applications are received, so please apply promptly) 

First stage interviews online: Monday 28th and Tuesday 29th September 

Second stage in person: Friday 2nd October

As an organisation working with migrants, we particularly welcome applications from people with lived experience of the impact of the UK immigration or asylum system. We guarantee an interview for all applicants with lived experience who meet the essential criteria for this post. 

You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
 

About Chain of Hope

Chain of Hope is an international children’s medical charity providing life-saving cardiac care to children in developing countries. Through a combination of overseas missions, training and patient transfers, we work to ensure that children with heart disease have access to treatment regardless of where they are born.

Office Manager

Chain of Hope’s Office Manager will have overall responsibility for Office Management,  IT and will provide HR support . Working closely with the Director of Finance and Operational Systems they will demonstrate strong organisational and problem-solving skills, maintain efficient office operations, manage technology resources effectively, provide excellent support to staff, and ensure the workplace remains tidy, productive, and well-organised.

Personal Attributes & Skills:

• An experienced Office Manager with an understanding of small organisations.
• Energetic and keen, with a flexible approach to organising a busy office.
• Proactive and have a clear approach to identifying and resolving issues.
• Have quick decision-making skills when operational or IT problems arise, and a good understanding of Microsoft 365 applications and administration.
• Knowledge of IT equipment, networks, printers, and telephony systems.
• Ability to liaise with external IT providers and troubleshoot basic technical issues
• Have an understanding of cyber security and data protection best practices.
• Understand the need for clear communication and collaborative working relationships.
• Demonstrates strong attention to detail and a commitment to information security, ensuring equipment is disposed of safely, securely, and in line with organisational policy.
• Have an understanding of sensitivity and confidentiality around HR information and recording.

Key Responsibilities:

Office Management:

• Ensure all office and home IT equipment, including laptops, monitors, printers and mobile phones are operational, maintained, and ready for staff use. Conduct weekly office checks on equipment.
• Ensure office is equipped with adequate stationary, ordering as necessary.
• Coordinate IT onboarding and offboarding processes for employees, including arranging equipment return and communication with leavers on process.
• Monitor and maintain office and home and IT asset inventories.
• Oversee the disposal and recycling of obsolete or surplus IT and office equipment in line with Chain of Hope policy and data protection requirements
• Organise and book meeting rooms, refreshments, taxis and couriers.
• Purchase home working and office equipment with an understanding of cost management and budgets.
• Ensure post log is being maintained accurately. 
• Induct new staff on office procedures and ongoing communications to all staff for post and courier arrangements.
• Maintain office Rota, keep accurate records of workstation occupancy, monitor capacity levels and flag when at capacity.
• Act as the primary liaison with the building management team.

HR/Governance:

• Support the Governance & HR Officer in logging staff leave including holiday, TOIL, sickness and other leave.
• Support the CEO and Senior Management Team (SMT) with all aspects of recruitment.
• Ensure relevant pre-employment checks are undertaken, and required paperwork received. Including carrying out DBS checks & Right to Work in the UK checks, obtaining references & new starter documents.
• Work with the relevant line manager to plan, and carry out, inductions for staff/volunteers in all aspects of office systems, ensuring the high quality of service is maintained.
• Support with the health & safety compliance for the office including fire safety/wardens, first aiders, DSE assessments and relevant risk assessments. Ensuring staff are aware of health and safety requirements and have attended relevant training. Working with the Governance and HR Officer as required.
• Undertake Fire Warden responsibilities for the office.
• Assist the CEO and SMT with booking training courses for staff and ensuring the training log is updated.
• Assist with compiling & maintaining the office handbook; updating policies, processes and procedures.
• Process DBS checks for staff, Trustees and volunteers when they are due for renewal.

How to apply:

To apply, please send your CV and cover letter.

Closing date: Friday 18th September 2026.

A fantastic opportunity has arisen for a Finance Director with a social enterprise on a full-time, permanent basis. As Finance Director, you will lead the Finance function, providing high-quality financial planning, reporting, control, technical accounting and decision support that enables the COO, CEO, Leadership Team and Board to manage financial sustainability, risk and performance across the organisation.

The role has a particular focus on property finance, including the financial stewardship of the organisation’s mixed-use estate property portfolio, service charge arrangements, long-term asset planning and accounting for land and buildings, alongside senior oversight of charity / and social enterprise accounting and long-term financial sustainability. Please note, the COO retains senior executive ownership of financial strategy, capital allocation and organisation-wide financial sustainability.

Please note, there is hybrid working in place with this organisation with 3 days per week required in their London office.

As Finance Director, you will:

- Lead on organisation-wide budgeting, forecasting and financial planning processes, balancing operational requirements with long-term financial resilience and sustainability

- Maintain an effective framework of financial governance, delegated authorities and internal controls that protects organisational assets and supports sound decision making

- Lead on the performance, capability and continuous development of the Finance function, ensuring effective delivery of finance services across the organisation with a business partnering ethos

- Provide strategic financial advice, challenge and recommendations to the COO, Leadership Team and Board on organisational performance, investment decisions and financial risks

- Contribute to organisational strategy, performance management and transformation initiatives

by ensuring financial considerations are embedded within major decisions and change programmes

- Lead a team of 3

The successful applicant will:

- Have significant demonstrable experience in finance within the not-for-profit sector, in a similar role (evidence of continuing professional development in charity / social enterprise finance, property finance, VAT, audit, treasury or systems improvement)

- Be a fully qualified accountant (ACA, CIMA, ACCA etc)

- Have more than 3 years’ experience leading a finance function or senior finance team in a complex organisation

- Be able to work confidently across multiple entities with property ownership within the group (knowledge of, or experience working with asset-owning, organisations and that own, manage or account for mixed-use property subsidiaries assets, including commercial, community or residential elements)

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Lord’s Taverners

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking a senior professional, with significant knowledge and expertise as an Executive Assistant / Virtual Assistant to join our organisation. Reporting to the CEO, you will play a crucial key role supporting the chair of the board and their fellow trustees, as well as the CEO and the senior and middle leadership teams with a range of professional support functions that includes communications, diary management as well as meeting organisation, administration and management. You will be expected to lead wihout close supervision whilst you undertake key roles that will ensure the leadership and governance of the charity functions highly. You will need to be a confident at complex management in a fast paced environment, a proactive and very highly organised member of the team, capable of managing your own working pattern, stewarding and organising multiple stakeholders and are able to work very flexibility with wide ranging and varied work pattern.  

Salary: £38,000 - £42,000 FTE (pro‑rata £22,800 – £25,200 for 21 hours per week)

Contract: 21hrs per week Part Time, Permanent, 3 days per week.

 

The Role

 

This is a varied and rewarding role at the heart of Lord’s Taverners, providing essential support to the CEO, Trustee Board, and Leadership Teams. You will coordinate Board, Committee and leadership meetings, prepare agendas and papers, manage actions and governance records, and ensure the smooth running of key governance processes.

You will also provide high-level executive support to the CEO, managing diaries, travel, correspondence and briefing materials, while acting as a trusted point of contact for Trustees, senior leaders and external stakeholders.

Alongside this, you will help coordinate our head office operations and support strategic projects, contributing to an efficient, well-connected and high-performing organisation.

This is an excellent opportunity for an organised and proactive Executive Assistant who enjoys working with senior stakeholders, thrives on variety, and wants to make a meaningful impact within a purpose-driven charity.

About You

You will be an organised, proactive and highly professional individual who thrives in a fast-paced environment and enjoys working with senior stakeholders. You will have exceptional attention to detail, excellent communication skills, and the ability to manage multiple priorities while maintaining the highest levels of discretion and confidentiality.

You will bring:

• Experience providing executive or senior administrative support within a complex organisational environment.
• Strong organisational and prioritisation skills, with the ability to manage multiple deadlines and competing demands.
• Excellent written and verbal communication skills, with the confidence to engage with senior stakeholders and produce high-quality correspondence and meeting documentation.
• Proven ability to handle confidential and sensitive information with professionalism, discretion and integrity.
• Strong Microsoft 365 skills, including Outlook, Teams, SharePoint, Word and PowerPoint.
• The ability to work independently, exercise sound judgement and build effective working relationships across the organisation.
• A collaborative, flexible and proactive approach to work.
• A commitment to the values of Lord's Taverners and a belief in the power of sport to positively impact the lives of young people.

This role offers an exciting opportunity to work at the centre of a charity that is transforming the lives of young people through inclusive sport, while providing critical support to the organisation's leadership and helping to ensure the effective delivery of its strategic priorities.

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people. 

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits 

• 25 days annual leave + Bank Holidays 
• Five additional days between Christmas and New Year 
• 6% pension contribution 
• Group income protection 
• Critical illness cover 
• Life assurance 
• Health Cash Plan 
• Enhanced maternity and paternity pay 
• Employee Assistance Programme 
• Two volunteering days 
• Birthday day off 
• Season ticket loan 
• Flexible working 
• Wellbeing plan 
•  

 

Key Dates

Applications open: 24 August 2026, 8:00am
Application deadline: 6 September 2026, 11:59pm

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

Interviews scheduled:

First stage interviews: 9 and 10 September 2026
Second stage interviews: 14 September 2026
Third stage interviews: 17 September 2026 (TBC)
 

Application Instructions

Important part of the process.

As part of your application, please submit:

• Your CV, and
• A written response to the following question (no more than 500 words):

“Please describe a time when you were responsible for coordinating a complex activity involving multiple people, priorities, and deadlines.

Tell us how you planned and organised the work, communicated with stakeholders, monitored progress, overcame any challenges, and ensured a successful outcome. We are particularly interested in examples that demonstrate strong organisation, communication, and stakeholder management skills.”

Interview Process

 

First Stage (Online)

The first stage will be a 45-minute online MS Teams interview. During this stage, we will ask a range of competency-based questions to explore your experience, skills, suitability for the role, and how your values, attitude, and approach align with our culture and ways of working.

Second Stage (In Person)

 

The second stage will be a 60-minute, in-person assessment and interview at our London office. During this stage, you will complete a practical activity and discuss your approach, thinking, and decisions with the interview panel. This assessment is designed to explore your prioritisation and judgement, organisation and planning skills, and written communication. We will also ask questions to understand how you approach challenges, make decisions, and work collaboratively with others.

Third Stage (Online)

 

The third stage will be a 45-minute online conversation with members of our Trustee Board.

This stage is less formal and provides an opportunity for us to get to know each other better. We will explore your motivations, values, and working style, as well as what you are looking for in your next role. It is also a chance for you to learn more about our organisation, our Trustees, and the culture and values that guide our work.

The conversation is designed to help us understand how we would work together and ensure there is a strong mutual fit for both you and the organisation.

 

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Help lead the next chapter of an award-winning, volunteer-powered environmental charity

As we celebrate our 10-year anniversary, Shrewsbury Food Hub is looking for an inclusive, practical and strategically minded Executive Director to lead us through the next phase of our development.

We have a simple vision: a community where food is valued and not wasted.

Founded in 2016, we rescue surplus food seven days a week from local suppliers and redistribute it through charities, community groups, schools and Foodshares. In the year to March 2026 alone, we rescued more than 270 tonnes of food, with our work reaching an estimated 4,000 people every week across Shrewsbury and the surrounding area.

We have also developed a growing programme of community cooking, bringing people together to build skills and confidence, share food and strengthen community – while ensuring that good food does not go to waste.

The opportunity

Shrewsbury Food Hub has grown significantly over the past decade. Our next Executive Director will help us build on that success while strengthening the foundations beneath it.

This is an exciting opportunity to lead an established and much-loved local charity through a period of organisational development: bringing greater clarity, focus, structure and resilience while protecting the energy, relationships and community spirit that make the Hub special.

The Board is committed to focusing increasingly on governance and delegating day-to-day leadership and management to the Executive Director. You will have the authority and responsibility to lead the organisation, work closely with our Senior Leadership Team and create the conditions in which staff and volunteers can perform at their best.

This is not a figurehead role. We need an Executive Director who can see the bigger picture, make difficult choices and turn strategy into practical action – someone equally comfortable around the Board table and spending time with the staff, volunteers and partners who make our work possible.

This role is largely based in Shrewsbury, with some home working possible. This is a strongly place-based role requiring a regular and visible on-site presence.

What you will lead

Working with the Board, staff, volunteers and partners, you will:

• Lead the development and delivery of a clear, focused and financially sustainable strategy.
• Strengthen our structures, systems, processes and ways of working, leading organisational change with clarity and sensitivity.
• Provide overall leadership for safe, reliable and effective operations and organisational risk.
• Build an inclusive, enabling and accountable culture, supporting and developing our Senior Leadership Team and wider community of staff and volunteers.
• Oversee financial sustainability and the development of a strong, balanced income base.
• Build trusted relationships with funders, suppliers, businesses, local authorities and community partners, acting as a visible and credible ambassador for the Hub.

Please see the full Job Description and Person Specification for further details.

Who are we looking for?

You will bring successful senior leadership experience from a charity, social enterprise, public service or other purpose-led organisation, together with experience of shaping strategy, leading change and turning plans into results.

You will be financially astute, pragmatic and comfortable creating clarity in a busy organisation. Above all, you will be a genuine people leader: emotionally intelligent, approachable and able to build trust across a diverse community of staff, volunteers, trustees, founders and partners.

We don't expect our new Executive Director to be a specialist in everything. You may bring particular depth in operational and organisational leadership or in income generation, fundraising and external development. What matters is that you have credible experience of the other and the leadership ability to bring different expertise together.

Previous Executive Director experience is welcome, but is not essential.

Our values

We want our new Executive Director to share our commitment to reducing food waste and strengthening our community, and to lead in a way that reflects our values:

Passion – Accountability – Inclusiveness – Integrity – Caring – Resilience

These values shape not only what we do, but how we work together. We are looking for a leader who enables others to succeed, listens to different perspectives, acts with integrity and empathy, and remains purposeful and constructive through change.

Our ambitions remain firmly rooted in place. We believe there is significant potential to deepen our environmental and social impact across Shrewsbury and Shropshire, rather than becoming a national organisation.

How to apply:

Please submit your CV and a covering letter of no more than three pages, outlining your suitability for the role, by 5pm on Friday 25 September 2026.

Shortlisted candidates will be invited to visit Shrewsbury Food Hub on Monday 5 October 2026, providing an opportunity to meet the team, see the Hub in action and gain a deeper understanding of the organisation ahead of formal interviews.

Shrewsbury Food Hub values the strength that comes from different experiences and perspectives. We welcome applications from candidates with diverse backgrounds and are committed to a fair and accessible recruitment process.

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Help Restore the Rivers of the North East 

Tyne Rivers Trust is looking for a proactive and enthusiastic Project Delivery Officer to deliver ambitious river and habitat restoration projects that will help make the North East more biodiverse and resilient to a changing climate. 

We work to restore the rivers of the Tyne and Northumberland, from Cumbria and South Tyneside to the coastal streams around Budle Bay, for the benefit of people and wildlife. Following our expansion to include the Northumberland River catchments, we are entering an exciting period of growth, with increasing opportunities to deliver practical restoration at scale. 

This is a hands-on role for someone who wants to turn restoration plans into action on the ground. You will work alongside our talented technical team, landowners, consultants, contractors and partners to deliver high-quality projects that restore rivers, improve habitats and enhance the health and resilience of our catchments. 

About the Role 

As Project Delivery Officer, you will have responsibility for the delivery of river and habitat restoration projects, taking them from development through consenting, procurement and construction to completion, with support from our Project Delivery Manager and technical specialists. 

The role will involve delivering a range of projects, including river restoration, wetland creation, floodplain reconnection, natural flood management and habitat improvement. Working alongside colleagues with expertise across river, land, species and water management, you will coordinate contractors and consultants, manage budgets, undertake site visits and work with landowners and stakeholders to deliver safe, effective and high-quality restoration projects on the ground. 

There may also be opportunities to deliver commercial environmental projects through our consultancy arm, River Catchment Services, helping to generate vital income for the Trust. 

Key Responsibilities 

Restore habitats 

• Manage contractors, consultants, schedules, procurement and budgets to ensure effective delivery of river restoration, habitat creation, floodplain reconnection, natural flood management and wider environmental improvement projects to completion 

• Deliver all works in line with CDM 2015 regulations 

• Work with landowners, partners and stakeholders to secure permissions and agreements and support effective project delivery.

• Undertake regular site visits, oversee works and resolve issues to ensure projects are delivered safely, on time and to the required standards.

• Manage project documentation, close-out and post-project monitoring, capturing outcomes and lessons to inform future restoration work. 

Work with Landowners, Land Managers and Partners 

• Build positive working relationships with landowners, land managers, partners, consultants, contractors and other stakeholders. 

• Work collaboratively to identify and develop opportunities for river restoration and habitat creation. 

• Communicate technical and practical aspects of restoration projects to a range of audiences. 

• Help identify opportunities to deliver multiple environmental benefits through integrated catchment restoration. 

Project Delivery 

• Maintain project programmes, budgets, risks and reporting requirements for assigned projects. 

• Develop work programmes and delivery plans, identifying emerging risks, delays and resource requirements. 

• Contribute practical delivery input and cost information to funding applications and project proposals. 

• Help develop consistent approaches to project mobilisation, procurement, contractor management and project close-out. 

• Contribute to improving TRT’s project delivery systems and processes as our restoration programme expands. 

About You 

We’re looking for someone who combines practical project delivery skills with a passion for restoring rivers and wildlife-rich habitats. 

You will bring: 

• Experience delivering environmental, river restoration, habitat creation or construction-based projects. 

• Experience managing contractors and consultants and coordinating practical works. 

• Experience working with landowners, farmers, partners or other external stakeholders. 

• Experience developing project programmes, budgets and delivery plans. 

• An understanding of river restoration and habitat creation principles. 

• An understanding of environmental regulations, consenting and planning requirements. 

• A good understanding of CDM Regulations 2015 and construction project delivery. 

• Excellent organisational skills, attention to detail and the ability to prioritise. 

• Strong problem-solving skills and a practical, solutions-focused approach. 

• Good communication skills and the ability to work collaboratively with a wide range of people. 

• A willingness to learn and develop your knowledge and skills. 

Knowledge of natural flood management, wetland creation, fisheries or catchment restoration would be an advantage. Experience of procurement, tendering, GIS or relevant construction qualifications would also be desirable. 

Why Join Tyne Rivers Trust? 

This is an exciting opportunity to join an ambitious environmental charity at a significant point in its development. As our work expands across the North East, you’ll have the opportunity to play a key role in delivering practical restoration projects and helping shape how we restore rivers at scale. 

We offer: 

• Flexible and hybrid working. 

• A supportive, passionate and collaborative team. 

• Opportunities for learning, professional development and career progression. 

• A varied role working across a diverse range of river and habitat restoration projects. 

• The opportunity to work alongside experienced scientists and environmental specialists. 

• The chance to see your work translate directly into practical improvements for rivers, wildlife and communities. 

Interested? 

If you’re a practical and collaborative professional who wants to make a real difference on the ground, we’d love to hear from you. 

Join us and help restore healthier rivers, wildlife-rich habitats and resilient catchments across the North East. 

About The Job
 

Contract: Fixed-term, until 31st December 2026.

Hours: 17.5 Hours per week (0.5 FTE).

Salary: £12,901 - £16,126 (pro rata from £25,802-£32,252)

Location: Remote working. Flexibility to work from other Carers Trust’s offices around the UK when needed.

 

The Young Carers Participation and Co-design Coordinator will work collaboratively with young carers, schools, local carer organisations and Network Partners to coordinate and facilitate meaningful young carer participation across the programme. This includes coordinating a national Young Carers Ambassador Group, embedding co-design approaches throughout programme activity, and ensuring young carers’ voices and experiences inform the development of resources, programme delivery and future priorities.

This role is central to advancing our mission by amplifying the voices of young carers and ensuring their lived experiences shape the support available to them. By strengthening participation opportunities, fostering collaboration between schools and local carer organisations, and embedding co-design at every stage of the programme, the postholder will help improve understanding of young carers’ needs and experiences. The work will contribute directly to improving educational outcomes and support for young carers, while also generating shared learning and evidence to inform future policy and practice, ensuring young carers’ voices are reflected in services, decisions and opportunities at both local and national levels.

As the postholder you will:

• Facilitate workshops, discussions and feedback sessions with young carers.
• Regularly review participation activity to impropve quality, accessibility and impact.
• Support the coordination and tracking of young carer involvement in influencing activity, including ensuring that contributions are captured and fed into reporting.

Please download the attached recruitment pack to find out more. 

Job Title: Independent Domestic Violence Advocate - Permanent 

Location: Warwickshire
Salary: £26,701.36per annum 
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 16 September 2026

Interview Date: 23 September 2026

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 September 2026

Interview Date: 17 and 18 September 2026

Job role: Finance Officer
Salary: Circa £38,000 per annum
Contract: Full-time, permanent (34.5 hours per week)
Location: UK-based, predominantly remote, with attendance at the London office once or twice a month


We're looking for a Finance Officer to join a small and supportive finance team within a well-established not-for-profit organisation with an international reach. This is a great opportunity for someone who enjoys taking ownership of their work, building strong relationships with colleagues, and contributing to an organisation with a meaningful global impact. The role would particularly suit someone who enjoys working in an international environment and supporting financial activities across multiple countries and currencies.

As part of a supportive team, you will play a key role in ensuring financial operations run smoothly and accurately. You'll work closely with colleagues across the organisation, helping to maintain strong financial controls, support decision-making and enable important programmes and services to be delivered effectively.

As the Finance Officer, you will be responsible for:

• Managing day-to-day finance activities as part of a small finance team
• Preparing and processing UK and international payments
• Managing weekly payroll and supporting related processes
• Completing balance sheet reconciliations and maintaining accurate records
• Posting journals, including accruals and prepayments
• Supporting month-end activities and maintaining clear audit trails
• Assisting with funding transfers to programme partners across multiple countries
• Working with programme and grant teams on invoicing and finance queries
• Supporting budget holders and colleagues with financial processes and systems
• Providing guidance on purchase orders, coding and approval processes
• Investigating discrepancies and resolving reconciliation issues
• Identifying opportunities to improve processes and strengthen controls

To be successful in this role, you will have:


Essential

• Strong experience in a finance role with a good understanding of wider finance operations
• Experience preparing and reviewing profit and loss accounts
• Strong balance sheet reconciliation skills
• Good understanding of double-entry bookkeeping
• Purchase ledger experience within an international organisation
• Excellent attention to detail and experience managing financial data
• Ability to work independently and use initiative
• Strong communication and stakeholder management skills
• Confidence explaining financial information and processes to non-finance colleagues
• Experience supporting financial controls, compliance and audit requirements
• Advanced Excel skills, including pivot tables, VLOOKUPs and data analysis

Desirable

• Experience working in the charity, not-for-profit or wider voluntary sector
• Experience working in a multi-currency environment
• Experience using Microsoft Dynamics Business Central or similar finance systems

Why join?

• Predominantly remote working
• 34.5-hour working week
• 26 days annual leave plus bank holidays, increasing with service
• Generous pension contribution
• Healthcare cash plan and virtual GP access
• Employee assistance programme
• Group income protection and life insurance
• Volunteer day programme

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.

WHAT YOU OWN

• Impact framework : the organisation's impact measurement framework, metrics and indicators.

• The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.

• Data governance : data quality standards, validation protocols and UK GDPR compliance.

• Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.

• Referral partnerships : the community and education referral partnership model and its members.

• Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.

• Organisational reporting : impact reporting to the board, funders and the public.

KEY RESPONSIBILITIES

1. Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.

2. Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.

3. The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.

4. Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.

5. Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.

6. Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.

7. Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.

8. Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.