Supporter services officer jobs

Health & Safety Coordinator

This is a fixed term contract for 12 months max, to cover maternity leave.

The hours are 37.5 hours per week, Tuesday - Saturday

The role:

The Health & Safety Coordinator will provide support across the Rothschild Foundation to ensure that all appropriate health and safety, risk management, and related compliance systems and procedures are in place, reviewed and updated regularly.

This role is responsible for producing incident reports and submitting RIDDOR reports, undertaking weekly and quarterly playground inspections, as well as responding to all queries - both internally and externally - relating to health and safety.

Key Responsibilities:

• Conduct investigations into workplace and visitor incidents, and be directly responsible for the necessary record keeping and any claims management.
• Working with the Security Department, and supporting as required with fire testing and safety. You will work with the Head of Security on disaster planning and the disaster team in general
• Ensure contractor management policy is followed, and new contractors are onboarded correctly with all documents checked
• Undertake weekly and quarterly routine inspection of the children’s woodland playground at Waddesdon Manor, ensuring all paperwork is completed, reporting any required works, and liaising with ROSPA and the insurers during their annual inspection
• Make the action points for the H&S Committee meeting, distribute these in a timely manner, and support preparation of the agenda in advance of the meeting
• Ensure Heads of Departments update and maintain all risk assessments for their business area and that record of awareness forms are completed annually, and remind Heads of Department about conducting new activity risk assessments
• Coordinate mandatory training for the Rothschild Foundation using the e-learning system and regularly produce reports on staff members that have not completed the required modules and flag to the relevant line manager

You will be a great fit if...

You have great attention to detail and excellent record keeping skills, as well as 2 years of relevant work experience in a similar role. You'll have experience working in health and safety and the ability to process incident reports and undertake inspections.

Rewards for working with us:

• Waddesdon Discounts
• National Trust Staff Card
• 25 days annual leave per year plus 8 public holidays pro-rata
• Enhanced Sick Pay
• We will top up your pension by matching any contribution you make up to 10% of your basic salary
• Mental Health and Wellbeing Support

To see the full job description, please see the attachment. TO APPLY, please submit your CV and Covering Letter explaining how your skills match those outlined above.

Job Title: Head of Operations
Location: Nottingham (hybrid working considered)
Salary: Starting salary £40,000 per annum
Hours: Full-time (35 hours per week)
Reports to: Chief Executive Officer (CEO)
Contract: Permanent

Role Purpose
The Head of Operations will be a key member of the leadership team, supporting the CEO to deliver the charity’s strategic ambitions and ensure operational and organisational excellence. You will provide senior oversight of governance, compliance, quality and impact, facilities management, safeguarding, equality, diversity and inclusion (EDI), and staff development. You will lead by example, embedding strong values, high standards, and a culture of care, accountability, and inclusion, ensuring that the charity’s people, systems, and structures enable us to deliver outstanding experiences for the children and families we serve.

Key Responsibilities

Strategic and Operational Leadership

• Work closely with the CEO to translate the charity’s strategic objectives into clear operational priorities, annual plans, and measurable outcomes.
• Provide senior leadership across all operational areas, ensuring efficiency, quality, and continuous improvement in delivery and support functions.
• Act as a trusted advisor to the CEO and Board, providing insight, challenge, and strategic support to inform key decisions.
• Lead cross-departmental initiatives that enhance collaboration, strengthen impact, and promote innovation in how the charity operates.
• Deputise for the CEO as required, representing the charity with professionalism and integrity at internal and external meetings.
• Budget Management and effective delegation

Governance, Compliance and Risk

• Ensure effective governance systems are in place to support transparent, compliant, and ethical operations.
• Oversee the development, review, and implementation of policies, ensuring they are current, accessible, and aligned with best practice and statutory requirements.
• Manage the charity’s risk register and ensure robust processes are in place for monitoring, reporting, and mitigating organisational risks.
• Support the CEO and Board of Trustees in meeting their regulatory duties under charity law, data protection, health and safety, and safeguarding legislation.

Quality, Impact and Continuous Improvement

• Develop and embed a charity-wide impact and evaluation framework to measure the effectiveness and reach of our work.
• Work with programme teams to collect, analyse, and present data that demonstrates the difference our wishes make to children and families.
• Lead on internal reporting and contribute to external reporting for supporters, partners, and stakeholders.
• Promote a culture of reflection and learning, where insight and evidence drive improvement and innovation.
• Ensure quality assurance processes are in place and regularly reviewed to maintain high standards in service delivery and support functions.

Safeguarding and Equality, Diversity and Inclusion (EDI)

• Serve as the charity’s Designated Safeguarding Lead (or in a senior safeguarding capacity), ensuring safeguarding remains at the heart of our culture and practice.
• Oversee the implementation, review, and training of safeguarding policies and procedures across all regions and activities.
• Ensure all staff, volunteers, and trustees understand their safeguarding responsibilities and are supported to uphold them.
• Champion EDI by embedding inclusive values and practices across all areas of work, from recruitment and training to programme design and delivery.
• Lead initiatives that promote diversity, equity, and belonging, ensuring our charity reflects and respects the communities we serve.

Facilities and Resources Management

• Lead the management of the charity’s premises, ensuring a safe, welcoming, and compliant environment for staff, volunteers, and visitors.
• Oversee maintenance schedules, and health and safety procedures to ensure best value and operational reliability.
• Support the implementation of sustainability initiatives, reducing the charity’s environmental footprint through efficient resource management.
• Ensure all operational processes, systems, and IT infrastructure support effective communication and data integrity across the organisation.

People and Organisational Development

• Support the CEO to embed a positive and people-focused culture that prioritises wellbeing, development, and performance.
• Support line managers in creating clear objectives, strong team engagement, and opportunities for growth and progression.
• Oversee recruitment, induction, performance management, and learning and development frameworks to build a capable, motivated workforce.
• Implement initiatives to strengthen leadership capability, staff resilience, and cross-team collaboration.
• Promote a values-led culture of inclusion, recognition, and mutual respect, where every individual feels empowered and valued.

Person Specification

Essential Experience and Skills

• Proven experience in a senior management, operations, governance, or organisational development role within the charity or not-for-profit sector.
• Strong understanding of charity governance, compliance, and risk management.
• Experience developing and embedding impact measurement and evaluation systems.
• Proven track record of leading and developing teams, fostering professional growth, and driving organisational culture change.
• In-depth knowledge of safeguarding legislation and best practice in children’s or vulnerable persons’ settings.
• Demonstrable commitment to equality, diversity, and inclusion, with the ability to translate principles into practice.
• Excellent organisational, communication, and influencing skills, with the ability to manage complex priorities and deliver results.
• Managing restricted and unrestricted funding and budgets.

Desirable

• Experience within a children’s charity or health-related setting.
• Familiarity with Charity Commission reporting, GDPR, and ISO, Fundraising regulator style quality frameworks.
• Experience managing facilities, health and safety compliance, and contractors.

Regional Net Zero Carbon Fundraising Officer

Salary £35,000 - £38,000 FTE

35 hours per week

Three-year fixed term contract

Are you an experienced fundraiser with a proven track record of stakeholder engagement and experience of coordinating and developing large-scale funding proposals? Do you have a passion for the environment and reducing carbon emissions? If so, read on.

The Church of England’s Net Zero Carbon (NZC) programme has been established to help the Church deliver its commitment to reaching its NZC goals. It aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport.

All parts of the Church will need to raise funds to implement this Net Zero plan. To this end, the Dioceses of Chelmsford, Ely, Norwich, St Albans and St Edmundsbury and Ipswich are collaborating on the shared ambition to achieve NZC across our diocesan estates and are looking to appoint a Fundraising Officer to work across the region to identify funding opportunities and secure funding towards delivering net carbon zero projects.

This is a new role and, as such, offers an excellent opportunity for the successful candidate to make their mark. You will develop and maintain relationships with a range of potential funders and internal and external stakeholders across the region. You’ll need drive, initiative, resilience and the ability to shape an approach to NZC fundraising across the region. Above all, you’ll need to be an excellent communicator and relationship builder with a proven ability to adapt your approach as appropriate, be this creating links with the national NZC Team, influencing and securing funding from grant-making bodies, or delivering training and advice on securing funding locally. Given the scope and nature of the role you’ll also need to be highly organised, flexible and sympathetic to the ethos of the Church of England.

We recognise that this is a specialised role, and training and support will be available for the post-holder both locally and from the national Church of England NZ Fundraising team.

A full driving licence and access to a vehicle are also required. The role will be home-based and can be anywhere within the region, with regular travel across the region required. The role will be employed by the Diocese of St Edmundsbury and Ipswich so line management meetings will be in Ipswich.

The five dioceses are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.   
   

All appointments are subject to acceptable pre-appointment checks, including a satisfactory DBS check where required.   

Closing Date for Applications: Tuesday, 18th November 2025 

Interviews: Wednesday, 3rd December 2025 

Salary: £35,000–£42,000 per year (starting salary typically at £35,000 with progression based on performance and experience)

Contract: Permanent

Location: Islington (EC1V 4NB) and Barking (IG11 8GR)

About the role

We’re looking for someone who shares our passion for promoting youth voice, believes in the power of education to drive change, and thrives in a collaborative, values-led team. You’ll bring a proactive, solutions-focused mindset and the ability to balance strategic thinking with day-to-day operational delivery.

Additionally, this role will play a key part in the development of our youth offer and the creation of online resources for teachers and schools. As part of a small charity making a big impact, you’ll help ensure Ben’s legacy continues to reach and inspire thousands more young people across London and beyond.

Key Responsibilities

Youth Programmes Management and Delivery

• Manage the operations of the charity’s youth programmes in London including our two Choices & Consequences exhibition sites, Youth Ambassador Programme and other projects.
• Deliver inspiring, high-quality workshops and help train others by modelling best practice and supporting their development
• Work closely with the team to maintain consistently high standards across all our programmes, playing a key role in quality assurance and continuous improvement.
• Take the lead on specific projects as needed, helping us grow and evolve our youth work in line with our mission.

Programme Development

• Assist with the review, shaping and strengthening our youth programmes by using insights from young people and service user feedback to inform ongoing development and improvement.
• Review, design and create engaging learning resources in collaboration with the Head of Programmes, including youth programmes and online resources for teachers and schools.
• Use feedback and evaluation data to support learning and improvement across the charity, and produce clear, insightful reports for internal use, stakeholders and funders.

People Management & Development

• Induction, training, development, performance management and line management for two direct reports (Youth Programmes Officers)
• Induction, training development and performance management of freelance facilitators and actors
• Work with the Head of Programmes to provide training to youth programmes delivery staff

Advocacy and Engagement

• Promote the work of the Ben Kinsella Trust and identify new leads and wider engagement in our workshops
• Represent the views of the Ben Kinsella Trust by speaking at public events
• Carry out any other reasonable duties in line with the role, as requested by your line manager, to support the smooth running of the charity

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Experience & Qualifications

• Experience in a similar/equivalent role in youth work, teaching, or programme/project management
• Significant experience delivering workshops, education, youth programmes or training to a diverse range of young people
• Experience in training adults or colleagues
• Experience of successful collaborative working with senior managers, practitioners, and stakeholders
• Experience of leading and managing teams, freelance or part time staff
• Experience of designing and creating learning resources and youth/education programmes
• Experience of programme and project management

Skills and Knowledge

• An effective educator, with the ability to empower and educate young people to achieve ambitious learning outcomes
• An understanding of knife crime, youth violence and other key current issues affecting young people
• Ability to work independently, with initiative, able to manage multiple priorities and projects effectively
• Programme and project management skills with an organised and proactive approach
• Written and verbal communication skills with attention to detail
• Familiarity with the youth work, education and charity sectors

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Empathetic and youth-centred – able to build trust and create safe, inclusive spaces where young people feel heard, respected, and supported
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

How to apply

If you would like to apply for this role, please submit a CV and supporting statement, outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.

Applications close: 10th November at 3pm

Interview schedule:

• 1st stage, 20th and 21st November (virtual)
• 2nd stage 27th and 28th November (in person)

Job Title: Head of Corporate Partnerships

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Corporate Partnerships to provide strategic leadership to grow and diversify corporate partnership income, delivering an ambitious growth plan and driving long term, strategic partnerships.

The post holder will provide stragetic leadership and diversify corporate partnerhsips income and engagement, delivering an ambitious growth plan. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 4th December in person 

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

This role provides expert, strategic advice to BSPD on national policy and system-level issues affecting children’s oral health. The Special Advisor will support the Executive and Council through horizon scanning, policy analysis, and strategic guidance on relationships with government, NHS England, and other external stakeholders.

This is a non-trustee, non-media-facing advisory position, working behind the scenes to inform BSPD’s policy priorities and strengthen its evidence-based advocacy.

About StreetVet

Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances. 

Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice. 

StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion. 

How Our Work Is Making a Difference 

For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care. 

Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets. 

Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve. 

Role Description

The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently. 
 
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done. 

Please see our our Job Description attached for further details.

People Adviser – Employee Relations

We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.

Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent

Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025

About the role

This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.

You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.

Key responsibilities include:

• Providing first line HR advice to managers and employees
• Supporting employee relations cases including performance, disciplinary and grievance matters
• Ensuring HR policies are applied fairly and consistently
• Managing HR administration including contracts, changes, absence records and exit interviews
• Maintaining accurate HR documentation and records
• Supporting policy review and implementation
• Contributing to employee engagement and wellbeing activities
• Helping identify training needs and supporting HR related training
• Managing HR data and preparing reports
• Supporting wider HR projects and continuous improvement

About you

You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.

Essential skills and experience:

• Experience providing HR advice and HR administration support
• Knowledge of UK employment law and HR best practice
• Experience handling employee relations cases
• Strong interpersonal and communication skills
• CIPD Level 3 or equivalent experience
• Strong attention to detail and organisational skills
• Able to handle confidential information with discretion
• Comfortable using HR systems and Microsoft Office

Desirable:

• Experience in the charity, health or social care sector
• Working towards CIPD Level 5
• BSL skills or willingness to learn

About the organisation

You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.

To Apply

You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.

Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP

About Strength & Stem

Strength & Stem is a charity and social enterprise that uses floristry to empower female modern slavery survivors. We want to see female survivors of modern slavery and human trafficking restored from their trauma, empowered for the future, and able to sustain a good quality of life. We achieve our vision by offering an evidence-based, holistic programme. It incorporates tailored skills training (including vocational floristry, prevocational and wellbeing skills training), work experience, mentorship, and a supportive community. We run a nine-month programme each year, as well as alumni events and social cafes. The skills and experiences survivors gain through our programme create a lasting difference for them and their families through economic independence, strengthened wellbeing and increased community.  

Role summary

The Programme Coordinator plays a key operational role at the heart of Strength & Stem, ensuring the smooth delivery of our programmes and events. This includes coordinating a series of 12 weekly floristry and skills workshops, supporting the mentoring scheme, and organising independent events such as our annual graduation celebration, alumni gatherings and ad-hoc floristry workshops.

The role combines logistics, participant engagement, monitoring and evaluation, and communications across all areas of delivery. It is varied and dynamic — balancing hands-on support during programme delivery with significant behind-the-scenes coordination, administration and reporting.

It’s ideal for someone who enjoys managing details, keeping systems organised, and ensuring everything runs smoothly while contributing to meaningful impact for women rebuilding their lives after modern slavery.

Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)

Lead the next chapter of commercial innovation at Lift Schools

Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.

Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.

About the role

As Head of Commercial Ventures, you will:

• Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
• Grow and optimise existing ventures such as estate lettings and apprenticeship provision
• Identify and build new market opportunities — products, services and partnerships across the education and wider sector
• Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
• Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose

You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.

You’ll be someone who:

• Brings a strong track record in commercial business development, product design or venture growth
• Has taken a commercial idea from concept to delivery and scaled it successfully
• Combines strategic acumen with hands-on delivery and entrepreneurial drive
• Understands commercial governance, risk, and compliance in charitable or educational settings
• Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
• Builds credibility quickly and collaborates confidently with senior stakeholders
• Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives

You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

• We will provide an excellent education to every child, in every classroom, every day.
• With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
• We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

• Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

Ready to apply? Get in touch here. We can’t wait to hear from you.

The role is due to commence as soon as possible. 

Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.

The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.

This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.

You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.

We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.

National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.

Hours: Full time (37.5 hours per week)

Line Manager: Head of Marketing & Communications

Team: Marketing & Communications

Location: Easneye site at Ware, Hertfordshire (hybrid working would be considered)

Salary: £26,523 per annum

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview and Main Responsibilities

One of the main areas of this role is to improve the Digital Marketing systems of the college. This involves managing multiple projects and supervising other team members within their roles. The postholder will also work alongside the CEO to develop and implement a new marketing strategy to enable ANCC to achieve its vision and mission globally. This will include shaping the Marketing and Communications team to support the stakeholder journey for students, partners and donors.

• Enhancing the digital systems of the college for the purposes of marketing
• Work collaboratively with the CEO and Marketing & Communications team to ensure new marketing assets are designed and produced for optimal results

· Generating leads for new applicants, students, partners and donations to the college, optimising our efficiency, and maximising opportunities for engagement.

• Manage the website development project which includes the improvement of the college website for marketing purposes, and improving the User Experience (UXP) ensuring that it is optimised for search engines
• Manage team members for the maintenance and development of the college’s website, SEO, user journey experience, and website assets
• Support and collaborate with the Social Media officer to ensure digital marketing across our platforms, including LinkedIn for digital community engagement.
• Monitor and review performance of digital marketing channels for analytical reporting and making recommendations for improvement.
• Email marketing across stakeholder groups to support recruitment and engagement for the college. This includes the management of Mailchimp and ensuring Donorfy data is up to date.
• Direct marketing to students and partners for college courses, training options, collaborative design, delivery and lifelong learning. This may include digital marketing via website, social media, email, content marketing, print marketing and campaigns.
• Developing a digital marketing campaigns calendar and system for use within the team including the implementation of campaign briefs and tracking of campaigns across ANCC products
• Play an active role within the team to help at promotional events, including national exhibitions and conferences, at the college and elsewhere
• Assist the team with organising college open days and other promotional events (graduations, multicultural evenings, carols at Easneye etc).
• Work creatively with the team to continue to develop strong relationships with ANCC alumni through digital communications, and maximising opportunities for engagement
• Fully participate in All Nations community activities when possible

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary  

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days on site.

Manage and deliver our place based programmes for young people.
 

Since 2022, we’ve been growing our place-based programmes in key regions across the country - communities full of potential, creativity and ambition, but where young people can face barriers to accessing the same networks and opportunities as their peers.

Our new strategy, Ambition 2030, puts these local programmes at the heart of helping young people build the future they choose. With almost one million young people currently not in education, employment or training (NEET), the need to create meaningful pathways into work and learning has never been greater.

Through our place-based projects, backed and funded by industry leaders, we are focusing on the young people who are most at risk of missing out on the benefits of school.

We believe earlier intervention is key to solving the NEET crisis. This means delivering opportunities to practise and apply skills in real-world contexts. Providing meaningful encounters with a wide range of industries and professionals. And meeting young people where they are to build their confidence.

We’re seeking a project manager to lead this work with our trusted industry partners, working in collaboration with employers, local and combined authorities, schools and charities. We are currently delivering Ignite projects in Blackpool, East Riding of Yorkshire, Liverpool, Middlesbrough, Northampton, Rochdale and London, and may take on additional projects in new locations.

Key responsibilities

• Lead our Ignite place-based programmes, managing workshops, employer engagement, and volunteer coordination, while ensuring local partners stay central to design and delivery.
• Oversee programme delivery, stakeholder relationships, coordination and logistics
• Through targeted interventions ensure the right workshops and people are in place to support young people to raise their aspirations, develop their skills and bridge the gap between education and employment

This role is a hybrid of strategic and operational work.

Please note, these projects follow The Talent Foundry delivery model of being facilitator-led and supported by industry volunteers. As the project lead you will not be facilitating or teaching workshops, or providing 121 support to students.

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.