Volunteer and community engagement manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Volunteer Manager
Reporting To: Head of Volunteering
Salary Range: £40,00 - £45,000
Contract Type: Permanent
Direct Reports: 7 situated across England.
Location: London, Hybrid with frequent travel to sites across England.
Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.
Requirements: Felix only employs applicants who currently have the
right to work in the UK. We will carry out a DBS check for the successful candidate.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
We are looking for the Senior Volunteer Managerto play a key role in working as part of a team to grow and improve our volunteer programme. Thousands of individuals volunteer regularly across Felix’s four depots, three food production sites and Felix’s UK’s three regional centres and, with a smaller number in Fundraising and other teams. We aim to improve our volunteer programme, as well as develop new opportunities, and make Felix a great place to volunteer.
The post holder will have five primary focus areas:
• Manage the development of individual volunteering at Felix, initiating and overseeing improvement projects and new opportunities and considering both volunteer experience and operational practicality.
• Line manage and continue to build, develop and support a team of seven. Lead on agreeing team and individual goals and priorities and oversee the team’s work.
• Support the team to develop site strategies to grow and improve our volunteer program and manage issues and opportunities at a local and tactical level.
• Collaborate with members of the operations team and other Felix colleagues to continue to integrate the volunteering team within Felix’s work, champion a ‘one-team’ approach.
• Collaborate with the Head of Volunteering, Volunteer Development Manager (Network) and Group Volunteering Manager on strategy and improvement projects
Duties and Responsibilities
• Manage seven Volunteer Managers, providing leadership and development opportunities and leveraging their expertise.
• Lead and manage team collaboration, development, communication, and resource distribution.
• Ensure that change management principles are utilised successfully to bring the team together post merger.
• Assist Volunteer Managers in integrating into site teams and fostering productive relationships, championing and facilitating a collaborative "one team" approach.
• Support Volunteer Managers in implementing strategies which promote volunteer recruitment, retention, and engagement.
• Oversee the involvement and experience of individuals who volunteer with Felix regularly, aligning their needs, skills and motivations with those of volunteer-involving teams.
• Work with colleagues to plan, set goals, make data-driven decisions, monitor progress, and report on volunteer recruitment and retention.
• Initiate, manage and collaborate on improvement projects and new processes, particularly in Felix’s depots and kitchen.
• Support Volunteer Managers in resolving volunteer issues, escalating to the Head of Volunteering when necessary.
• Lead the implementation of volunteer-related policies and continuous improvement initiatives locally.
• Assist Volunteer Managers in organising local volunteer events.
• Network with external stakeholders to promote the Felix Volunteer Program and integrate best practices.
• Perform additional duties as needed during the absence of volunteer management team members.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time
Person Specification
You will want to spend time with our volunteers and get to know their experience and perspective. You will be a strong people manager, love working with a wide variety of people and be able to quickly build strong and positive relationships in a volunteer-centric organisation. You have extensive leadership, management and team building experience, like to see the impact of your work, and can implement and lead on new ways of working. You have a passion to be in a charity that is expanding rapidly and thrive in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Essential Criteria
• Strong individual and team management skills within a fast-paced environment
• Strong change management skills- especially those within a post merger environment.
• Excellent verbal and written communicator at all levels
• Great organisation and Planning skills with the capability to manage multiple tasks and projects.
• Good computer skills including the ability to use Office365
• Ability to effectively collaborate with diverse teams and stakeholders
• Capacity to foster a collaborative and inclusive team environment
• Practice in volunteer recruitment, engagement, and retention.
• Capability in organising and facilitating events and activities for volunteers.
• Prior experience in a managerial role, preferably within the nonprofit or volunteer sector
• Experience in networking with external partners and stakeholders
• In-depth knowledge of best practices in volunteer recruitment, engagement, and retention
• Understanding GDPR and good data management practices
Equity Diversity Inclusion & Belonging
At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



This is an exciting opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.
We're looking for an enthusiastic, relationship-focused and community-minded Engaging Communities and Volunteering Officer to help us grow our reach and impact across Northern Ireland.
The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
As Community Impact Manager, you'll:
- Be at the heart of our community-led approach, building trusted relationships, strengthening organisations and helping communities access the support and opportunities they need to thrive.
- Work closely with charities, community organisations, local partners and stakeholders to support community-led change. Building strong local relationships, you'll help organisations grow stronger, connect people and resources, and identify opportunities that lead to meaningful outcomes for communities.
- Manage a portfolio of funded organisations, broker partnerships, gather local insight and ensure community voices help shape our programmes and investment. Acting as a trusted representative of the Foundation, you'll bring people together across sectors, unlock opportunities for collaboration and help ensure our funding delivers real and lasting impact.
About You
We're looking for a relationship-builder who is passionate about communities and committed to creating positive social change. You will have experience working alongside communities, charities or community-focused organisations, helping them build confidence, capability and long-term resilience.
You'll be skilled at building partnerships, bringing people together and influencing a wide range of stakeholders. Comfortable working independently, you'll be proactive, organised and able to navigate complex environments with confidence and sound judgement.
Most importantly, you'll share our commitment to equity, inclusion and community-led approaches, with the ability to listen, build trust and turn ideas into meaningful action and outcomes.
How to Apply
Please click ‘Redirect to Recruiter' to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Optional Q & A: Monday 7 September 2026, 15:00 – 16:00
Closing Date: Monday 14 September 2026, 09:00
First Interviews: Tuesday 22 September 2026 (online)
Second Interviews: Wednesday 30 September 2026 (in person)
#Community Impact Manager #Community Engagement #Community Development #Community Partnerships #Stakeholder Engagement #Relationship Management #Commmunity Social Impact #Community Led Change #Community Grant Making
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Each year Youth Careers Collective works with more than 6000 young people and we are supported by over 1000 employer volunteers, who take part in employer engagement events, careers and employability skills workshops, work experiences placements and one-to-one career mentoring.
The Youth and Volunteer Engagement Manager is a new role at Youth Careers Collective, establishing an active and well-supported alumni community, empowering our Youth Board, and actively engaging with and managing our wide network of Young Associates and volunteers.
This is an important and dynamic role in our team, seeking to develop deeper and more impactful relationships across our community.
To work effectively with these various stakeholders, you will be a natural relationship builder and an empathetic individual, with an understanding of different needs, extremely organised, able to identify opportunities and respond flexibly to change.
WHAT WE'RE LOOKING FOR
Experience
- Three years or more experience of working within a purpose-led organisation, such as a charity or social enterprise.
- Three years or more experience of working directly with and supporting young people (aged 16 to 24), ideally including young people with special educational needs and disabilities.
- Experience and understanding of how best to support inclusion and participation of young people with lived experience, alongside demonstrable experience of engaging and building productive relationships with marginalised and disconnected young people.
- Experience of working with and supporting diverse volunteers; driving recruitment, engagement and retention.
- Experience of designing and facilitating engaging and dynamic events, activities, learning and development opportunities, with and for young people and volunteers.
- Experience of managing and improving organisation wide systems and processes.
- A background and experience in one or more of the following disciplines:
- Youth work
- Training and facilitation
- Careers and employability
- Education
- Personal and professional development
Skills
- Adept and enthusiastic relationship builder, with the ability to engage and energise others, including with marginalised young people.
- Good communication skills, able to speak confidently with young people, volunteers, and senior professionals.
- Very organised, with an attention to detail, excellent time management skills, and the ability to manage multiple priorities.
- Strong IT proficiency, including the use of Excel and CRMs.
- Confident and effective at using a range of tools to support planning and project management.
- Able to create clear, professional and accessible resources and tools.
- Able to understand and explain complex concepts in a straight-forward and accessible manner.
- Able to self-manage, staying efficient and motivated and on task.
- Able to operate in a fast-paced environment without compromising on accuracy or quality.
Attitude
- Passionate and enthusiastic about improving young people’s lives.
- Highly motivated and energetic.
- Can take initiative and is comfortable working independently
- Thrives in a busy and fast-paced working environment.
- Positive and solution-focussed, able to maintain a positive approach to problem solving.
- Self-assured, with a ‘can-do’ approach.
- Welcomes feedback, with a desire to continuously improve and develop.
- A commitment to our organisation values of; empowerment, collaboration, reliability, quality and learning.
WHAT WE OFFER
• £36,230 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.
About the Role
Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation.
You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team.
You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture.
About You
We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.
You’ll;
• Have CIPD or equivalent professional HR qualification.
• Be educated to degree level or equivalent experience.
• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.
• Have experience of advising senior leaders on people matters.
• Have strong knowledge of UK employment law and HR best practice.
• Have strategic thinking and organisational development capability.
• Have strong communication, coaching, and influencing abilities
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 2nd November 2026
Contract: 12 Months with Potential for Exentension
Job Title: Known internally as "Key Work Manager (Maternity Cover)"
Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.
Hours: 37.5 hours per week, including some evening & occasional weekend work
About the Role
As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.
You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development
You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.
About You:
You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.
About Carney’s Community
We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.
The client requests no contact from agencies or media sales.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care.
The new role of HR Manager will support the church’s senior leadership in ensuring that St James’s staffing is aligned to meet strategic and operational requirements throughout the Wren project (see our website for details).
The successful candidate will have proven HR generalist experience (minimum of 5+ years); a proven track record of successfully providing HR support, advice and guidance for change/growth projects; CIPD certification – Level 5 or in the process of completing it; comfortable working with HR systems, data and Microsoft Office.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description including application process can be downloaded on our website.
Closing date for applications: midday Friday 11th September 2026
Interviews: planned for Tuesday 22nd September 2026
The client requests no contact from agencies or media sales.
Salary: Band G (£27,480 with potential for pay progression)
Hours: 37.5 hours per week, with occasional work at evenings/weekends for Rainbows events.
Location: Primarily based at Rainbows Hospice, Loughborough, with occasional travel to support volunteers across the East Midlands
Contract: Full time / Permanent
Help shape the experience of volunteers across Rainbows
At Rainbows, volunteers support almost every aspect of our work – from fundraising and events, to our retail shops and the hospice itself – with over 400 individuals generously volunteering their time, skills, and passion.
As the Volunteer Coordinator, you'll play a vital role in ensuring those volunteers feel welcomed, supported, valued and able to make the greatest possible impact.
You'll also help shape how volunteering develops across Rainbows, supporting colleagues, improving volunteer experiences and championing the value volunteers bring to our work.
This is a varied and rewarding role for somebody who has experience of working with volunteers and enjoys building strong relationships, solving problems and supporting others succeed.
About the role
Working closely with the Head of Volunteering, you will play a key role in translating the Volunteering Strategy into day-to-day practice across the organisation.
You'll coordinate the volunteer journey from enquiry and recruitment through to onboarding, training, support, engagement and recognition. You'll be a trusted point of contact for volunteers, helping them feel confident in their role whilst also supporting colleagues across the organisation to involve volunteers effectively and confidently.
Alongside maintaining strong operational processes, you'll also help identify opportunities to improve the volunteer experience, strengthen volunteer engagement and support delivery of our Volunteering Strategy.
You'll also provide advice and support to colleagues across Rainbows, helping them involve volunteers effectively and create positive volunteering experiences.
No two days are quite the same. One day you may be interviewing prospective volunteers, delivering training, or supporting colleagues with volunteer management queries. The next you may be analysing recruitment trends, improving volunteer processes, or representing Rainbows at a community event.
What you’ll be doing:
· Managing volunteer recruitment, onboarding and induction.
· Supporting and guiding volunteers throughout their volunteering journey.
· Delivering volunteer training and development opportunities.
· Advising colleagues on volunteer involvement and good practice.
· Coordinating volunteer communications, engagement and recognition activity.
· Maintaining volunteer records and compliance processes.
· Using feedback and data to improve volunteer experiences and ways of working.
· Supporting delivery of volunteering projects and initiatives across Rainbows
About you
We’re looking for someone who:
· Enjoys building relationships with a wide range of people.
· Can balance empathy with good judgement.
· Is confident advising and supporting others.
· Has experience coordinating people, processes or activities in a busy environment.
· Can manage competing priorities and work independently.
· Has strong administrative and organisational skills.
· Is comfortable using systems, data and technology to support their work.
· Is passionate about creating positive experiences for volunteers and supporters.
· Understands the value volunteers bring to organisations and communities.
Previous experience of working with volunteers is highly desirable, and experience of supporting, coordinating or managing volunteers would be an advantage.
Why join Rainbows?
At Rainbows, we are dedicated to making a real difference to the lives of children and families across the East Midlands. You'll be part of a friendly and supportive team where volunteering is valued and recognised as an important part of delivering that mission.
You'll have the opportunity to work with over 400 volunteers, influence the experience they receive, and help shape how volunteering develops across the organisation in the years ahead.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Eligibility to join blue light card discount scheme and Company Shop.
· Healthcare Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice
· Free access to Health Assured employee assistance programme
· Wellbeing support and access to Mental Health First Aiders
This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK.
We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.
Accountable to: HR Advisor, Retail and Volunteer Operations Manager
Location: Home Based with travel to sites around the UK and to the Leamington Spa Office
Contract Information: 21 hours per week across a minimum of 3 days/Permanent
Salary: £15,288 actual (£25,480 FTE)
Benefits:
- 25 days holiday plus bank holidays (pro-rota for part time contracts)
- Pension Scheme
- Flexible working arrangements
- Birthday leave after 1 years’ service.
- Paid mileage for travel to locations other than base location.
Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams
External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers
The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.
Key Responsibilities
Volunteer Recruitment and Onboarding
- Develop and deliver effective volunteer recruitment strategies
- Manage volunteer applications, interviews, and selection processes
- Coordinate onboarding, inductions, and training sessions
- Ensure all volunteers are safely and appropriately onboarded (including checks where required)
Volunteer Experience and Engagement
- Act as the main point of contact for volunteers, providing ongoing support
- Design and implement initiatives to enhance volunteer satisfaction and engagement
- Organise events, recognition programmes, and feedback sessions
- Build a strong, inclusive, and motivated volunteer community
Retention and Development
- Monitor volunteer engagement and identify opportunities to improve retention
- Provide opportunities for skills development and progression
- Address concerns and resolve issues in a timely and supportive manner
Communication and Coordination
- Maintain regular communication with volunteers through newsletters, updates, and meetings
- Work closely with internal teams to match volunteers to suitable roles
- Ensure clear role descriptions and expectations for all volunteer positions
Monitoring and Reporting
- Track volunteer data, hours, and impact
- Collect feedback and evaluate volunteer programmes
- Produce reports on volunteer engagement and outcomes
Safeguarding and Compliance
- Ensure all volunteering activities comply with organisational policies and safeguarding standards
- Promote a safe, respectful, and inclusive environment for all volunteers
Key Outcomes
Growth in Volunteer Base
- Increase in the number of active volunteers
- Strong pipeline of new applicants from diverse backgrounds
- Reduced time to recruit and onboard new volunteers
High-Quality Volunteer Experience
- Positive volunteer satisfaction scores (e.g. via surveys/feedback)
- Volunteers report feeling valued, supported, and connected to the mission
- Consistent delivery of a structured and welcoming onboarding experience
Volunteer Retention & Commitment
- Improved volunteer retention rates over time
- Increased average length of volunteer engagement
- Higher levels of repeat participation and commitment
Engagement and Community Building
- Regular and well-attended volunteer events, communications, and initiatives
- Strong sense of community and belonging among volunteers
- Increased participation in engagement activities (meetings, training, events)
Effective Volunteer Deployment
- Volunteers are well-matched to roles aligned with their skills and interests
- Positive feedback from internal teams on volunteer contributions
- Reduced gaps in volunteer coverage across departments
Measurable Impact of Volunteering
- Clear tracking of volunteer hours and contributions
- Demonstrable impact of volunteers on service delivery and beneficiaries
- Ability to evidence volunteer value for reporting and funding purposes
Strong Communication and Relationships
- Consistent, clear, and engaging communication with volunteers
- Positive relationships between volunteers and staff teams
- Timely response to volunteer queries and concerns
Compliance and Safeguarding
- All volunteers appropriately trained and compliant with policies
- Safeguarding standards consistently upheld
- Minimal incidents due to clear processes and proactive management
The client requests no contact from agencies or media sales.
Introduction
Holy Trinity Church Leicester (HTL Church) are looking for a coffee house assistant manager to support the development and growth of King’s Coffee House (KCH), set in the shared entrance of the HTL building.
Our vision is to be the first point of contact between the church and the city - providing excellent food and drink, with a friendly customer experience and serve the community.
Role Description
Working under the café manager, the assistant manager is responsible for developing and growing the ministry of King’s Coffee House, assisting the management of the daily operations and volunteer teams.
The assistant manager shares responsibility for recruiting, training, and motivating the volunteer team to provide excellent customer service and represent HTL Church well to the community.
Job Specification
• Manage day-to-day operations of the coffee house, including opening and closing.
• Recruit and train volunteers in drinks/food preparation, proper use of coffee and catering equipment, and customer service.
• Where needed, create rotas and communicate with volunteers, including building a volunteer community.
• Ensure all Food Hygiene and Health and Safety procedures are followed in the café areas (including cleaning of equipment, café area, and checking bathrooms).
• Ensure all cash register transactions are accurate and that cash is securely handled and recorded.
• Assist the manager with product development including reviewing and revising menus and pricing.
• Enable the team to deliver excellent customer service, building the confidence and enjoyment of the volunteers and their sense of team.
• Nurture friendly relationships with customers to increase loyalty and grow the reputation of the coffee house, and HTL Church.
• Assist the manager with design and execution of marketing and social media campaigns (supported by the HTL media team).
Person Specification
Essential
• Understanding of the requirements of successful coffee shop management.
• Experience of leading volunteers and ability to delegate.
• Excellent communication skills with proven ability to manage a team.
• Personable and able to create a welcoming and friendly environment.
• Highly motivated, able to work on their own initiative, while serving the overall purpose of King’s Coffee House.
• Good administrative, maths, and IT skills.
• A problem solver with capacity for creative and strategic thinking.
• Reliable and trustworthy.
Desirable
• Experience of working in a coffee shop environment.
• Experience of working/volunteering in both a church and a secular setting.
• Additional Certification (training will be provided where this is missing)
o Food Hygiene level 3
o First Aid at Work
o Manual Handling
• Basic understanding of safeguarding and health and safety principles (training will be provided).
Further Information
This role holds a Genuine Occupational Requirement for an active and committed Christian faith under the 2010 Equality Act, Part 1, Schedule 9.
HTL Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This post is subject to acceptable pre-appointment checks.
Application Process
If you wish to apply for this role, please email a covering letter and a CV to Alan Schwarzenberger PCC Secretary by 1pm on Monday 14 September 2026. The letter should cover:
• Why you feel called to this position
• How you believe you fulfil the requirements of the person specification
• How you share the vision and values of HTL Church and King’s Coffee House
If shortlisted, you will receive an invitation to interview to be held in person on the morning of Monday 21 September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch
Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops
About the role
At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.
This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.
The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.
In this role, you will
You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.
Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.
About you
You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.
What we offer
This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.
The position offers a salary of £32,000 – £35,000 per annum (depending on experience)
25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees
Additional information
Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.
How to apply
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Previous applicants do not need to reapply. If you have not heard from us within three weeks of submitting your application, please assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.
This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.
This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.
Working closely with our Director of Services and colleagues across SCT, you will:
- Lead the ongoing development of SCT's Recovery Community and therapeutic offer.
- Oversee recovery-focused programmes, therapeutic interventions, aftercare and peer-led activities.
- Create meaningful opportunities for people with lived experience to shape services, volunteer, mentor and support others.
- Lead and develop staff, volunteers, peer mentors and facilitators, fostering a positive and inclusive culture.
- Build strong partnerships with commissioners, funders, treatment providers, housing and mental health services and other community organisations.
- Oversee service quality, budgets, monitoring and evaluation, ensuring services are safe, effective and demonstrate positive outcomes.
- Develop pathways into volunteering, employment, education and wider community engagement.
About you
We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.
You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.
Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.
Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day
Please see the attached Job Description for full details of the role, responsibilities and criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.
A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.
Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.
This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.
As VCS Capacity Building Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.
The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.
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Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension
CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.
You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.
A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.
The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.
We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.
CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.
The Events and Visitor Engagement Coordinator will correlate the planning and delivery of events, support visitor engagement activities to generate income, and help develop opportunities that increase participation, accessibility, and community involvement. The postholder will work closely with the Head of Events, Volunteers & Visitor Engagement, Cathedral staff, ministry team, volunteers, partners, and external organisations to ensure high-quality experiences for all who visit the Cathedral.
At the heart of both city and county, Chelmsford Cathedral is a hub for a rich variety of community activity.



The client requests no contact from agencies or media sales.
