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We’re looking for a dynamic and visionary Chair to lead our charity into its next chapter—someone who is both entrepreneurial and ambitious, with the big-picture thinking to guide long-term strategy and the hands-on commitment to support our dayto-day impact. The Chair will provide strategic leadership to the Board, ensuring it operates effectively, upholds the charity’s values, and supports the executive team in delivering our mission. As an ambassador for the
organisation, the Chair will play a key role in shaping our public voice and forging relationships with stakeholders and the wider community. You’ll be an influential champion for our mission, bringing experience or passion from the charity, arts or
education sector, and an understanding of how to build an inclusive, supportive, and highperforming board.
This is a rewarding opportunity to make a lasting impact on a muchloved venue and creative organisation, ensuring it continues to thrive, inspire, and serve for years to come.
- Work closely with the Executive team to oversee and shape the delivery of the music centre’s new vision.
- Provide strategic leadership to the Board and ensure effective governance
- Ensure the Board is focused on highlevel strategy, performance, and oversight of senior management
- Promote a collaborative, inclusive, and effective Board culture
- Chair Board meetings enabling constructive discussion, inclusive participation, and effective decisionmaking
- Act as a key representative and ambassador for the charity, serving as a figurehead for the organisation and its Board of Trustees
- Ensure trustees receive accurate, timely, and relevant information to support informed governance and oversight
Plan annual cycle of Board meetings and Members’ meetings
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Heartwood House is a unique organisation, working to support and empower young people to engage with education and achieve their potential, free from mainstream system constraints. We are a small, values-driven community, and our trustees play a vital role in guiding our mission and ensuring the long-term sustainability of what we do.
At Heartwood House, we deliver full-time education for students experiencing emotionally based school avoidance (EBSA). Our, methodology places wellbeing at the core of students' education, focusing on mental health, personal growth, and positive social interactions alongside academic instruction.
Students have an inherent right to respectful and caring treatment, independent of behaviour or academic performance. As a trustee, you will help uphold and champion our policy of unconditional positive regard, the principle that everyone (staff or student) should always be treated with respect and dignity, no matter the situation.
Education takes place in small groups, with lessons tailored to each student's individual needs and interests. As a trustee, you will gain insight into a genuinely distinctive educational model, and your governance will directly support the staff who build meaningful relationships with every young person in our care.
All staff are invested in and actively participate in student wellbeing, integrating mental health support and personal growth throughout the day, not just in designated sessions. Trustees share responsibility for ensuring this holistic approach is protected and resourced appropriately.
We offer academic instruction from Entry Level to GCSE in subjects aligned with students' interests and future plans. Almost all students study English, Maths, Science, and Art at a minimum, with most pursuing additional subjects at the centre or online. As a trustee, you will help ensure the organisation remains financially and strategically positioned to continue delivering this flexible, student-centred curriculum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In htis role you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Community & Individual Giving Fundraiser to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.
Time Commitment – A regular commitment of at least 2 days a week (Majority of which would be office based) for a minimum of 6 months or preferably longer term.
Main Duties
To work within an agreed brief with the support of the Supporter Engagement Lead on the following:
· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.
· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.
· Individual Support: Helping your Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.
· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.
· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support and prizes for fundraising efforts.
· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.
· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.
· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising volunteer to support the West Midlands Cat Centre!
Help make a better life for cats – because life is better with cats
Our vision for volunteering
Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.
The difference you’ll make
Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.
As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.
What you can expect from us
What we need from you
This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:
Time commitment
This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.
You could be just the volunteer we’re looking for
We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.
Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Over a million children in the UK have no contact whatsoever with one of their parents after separation. This can lead to far-reaching physical and emotional problems, with issues including antisocial behaviour, distress and unhappiness.
If you are passionate about child welfare and would like to make an impact, could this role be for you?
We are seeking a committed and strategic Chair of Trustees to lead our excellent Board of Trustees and ensure our Child Contact Centre remains safe, sustainable and child-centred.
Our centre provides a safe, friendly and neutral space where children from separated families can spend time with the non-resident parent and, in some cases, grandparents.
About the Role
The Chair will:
We are looking for someone with:
Ideally, we feel this role would suit a retired person, possibly with a background in working with children in some capacity or with knowledge of child welfare. This is a rewarding opportunity to make a meaningful difference to children and families in our community.
Time Commitment
Board meetings are held quarterly, plus an AGM usually held in July.
There is also an expectation to attend fundraising events and make occasional visits to the centre.
For further information or to apply Please contact our Chair, Judith Russell
To provide a safe, friendly and neutral space where children of separated families can spend time with the non-resident parent.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experence of fundraising reserach and/or writing grants applications? Want to put those skills to use and make a difference for those whose lives are affected by cancer?
This role would suit those with experience or interest in research, bid writing, charity fundraising, marketing, creative writing, commissioning, public sector tenders or grant assessment who is looking for a meaningful, regular volunteering commitment. Anyone with expertise or transferable skills in the area of research and/or writing compelling proposals/marketing who is interested in volunteering is encouraged to have a chat with us as we can be flexible.
The Mulberry Centre is looking for opportunities to identify and apply for relevant grants, trust and foundations funding in a competitive market. Grant requests will be on average £500-£10,000 for specific services as well as core Centre costs. This Fundraising Volunteer (the role can be undertaken by one volunteer or split into two parts and shared) will work closely with the Fundraising and Engagement Team to help streamline the research and application process. The first part of the role is to research and check grants and trust funding lists and databases for current opportunities and deadlines for applications to determine which are relevant, where we meet the necessary criteria, and how quickly we need to apply. The second part of the role is to draft and adapt application information to inspire and appeal positively to specific funders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.
About the role:
As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.
You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.
This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.
Experience Qualification and Requirements
Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.
Main Responsibilities / Key Duties
· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.
· Build and maintain automated communication workflows and audience journeys.
· Manage audience segmentation to ensure communications are personalised, relevant, and effective.
· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.
· Track retention, engagement, conversion, and communication performance metrics.
· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.
· Ensure consistency in tone, branding, and messaging across all communication channels.
· Manage CRM systems, subscriber databases, and email marketing platforms effectively.
· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.
· Support fundraising and promotional campaigns through strategic communication planning.
· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.
· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.
· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.
· Support the development of long-term retention and community engagement strategies.
· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.
· Work within existing organisational systems while recommending improvements where appropriate.
· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.
Essential Skills and Experience
· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.
· Strong experience managing email marketing campaigns from planning through execution and reporting.
· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.
· Strong written and verbal communication skills.
· Experience using analytics and data insights to improve audience engagement and retention.
· Ability to manage multiple campaigns, workflows, and deadlines effectively.
· Understanding of CRM systems, automation tools, and audience segmentation strategies.
· Strong organisational skills and attention to detail.
· Ability to work collaboratively across digital, design, and content teams.
· Understanding of GDPR principles and ethical communication practices.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working within non-profit, CIC, advocacy, or community-led organisations.
· Experience supporting fundraising or membership campaigns.
· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.
· Experience building automated customer or member journeys.
· Understanding of behavioural engagement and retention strategy.
· Experience using reporting dashboards and campaign analytics tools.
· Experience working in media, education, healing, or social impact environments.
What This Role Requires:
· Strong understanding of email marketing systems and retention strategy.
· Ability to create audience-focused communication campaigns.
· Understanding of CRM management and audience segmentation.
· Confidence working with analytics, reporting, and performance tracking.
· Ability to work independently while collaborating within wider digital systems.
· Comfort working within safeguarding, ethical communication, and data protection frameworks.
· formal qualifications is desirable but STRONG experience and passion beats and tops this always.
What This Role Offers You:
· Founding role in a community-owned digital infrastructure and communications project.
· Leadership-level experience building ethical communication systems for social impact.
· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.
· Direct contribution to education, membership, healing, and survivor-centred services.
· Experience working alongside digital teams, strategists, designers, and systems leads.
· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
· People only interested in commercial or profit-driven marketing.
· Anyone uncomfortable working with serious or sensitive subject matter.
· Those seeking immediate or guaranteed income.
· Individuals unwilling to work with data, reporting, or structured communication systems.
· People who prefer not to work within shared systems, ethical standards, and collaborative processes.
If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.
The client requests no contact from agencies or media sales.
The friendly Committee of South Harford & Tuckswood Community Association are looking for a new Secretary, if you would be happy to volunteer your time.
We meet once a month at Harford Community Centre on Mondays; usually the third Monday of the month.
The Secretary would prepare meeting agendas and take minutes of the meetings which would need to be processed on MS word.(laptop will be provided)
The Secretary would need to oversee the review cycle of our Centre policies, making sure these are updated as required. They would also need to act as the main point of contact with our HR company.
We have effective systems in place and are looking for an organised individual with good literacy skills to keep these going.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
To work as part of a busy team, assisting the Donation Centre team to maximise income by supporting Drivers on deliveries and collections in the shops and some processing of stock. This role requires a level of fitness.
Main duties of the role
• Accompany Drivers on deliveries and support with moving of cages and stock to and from the shops
• Assist in the shops with moving of stock and removal of unwanted items
• To act as Banksman when the drivers when moving vehicles in tight areas, to ensure that the vehicle is moved safely
• If required help with the sorting and assigning of donations to shops
• Be aware of and adhere to health & safety regulations at all times
Training & supervision
• Health and safety training is mandatory (repeated annually), some of which is online
• Training on site at Donation Centre for handling of stock and cages.
• Banksman training will be given
Experience & qualifications required
• Some customer services/warehouse environment experience would be advantageous
• Must have good communications skills to be able to explain trading standards regulations in a professional and polite manner when goods cannot be accepted
• Experience of having worked in similar role
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?
What will you be doing?
To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.
Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.
What are we looking for?
We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records.
You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.
What difference will you make?
You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.
You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.
We interview on a rolling basis—apply early! Include a brief outline of your motivation and skills, and portfolio links if relevant.
UK based applicants only.
Empowering people to live and work sustainably. We inform, inspire and enable people to take practical action on climate change and the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Volunteer Email Marketing & Retention Manager
Job Title
Volunteer Email Marketing & Retention Manager
Location
Fully Remote
Hours
Flexible dedication
Reporting To
Podcast Production Director
About Us
Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.
We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, educational initiatives, and healing-centred community, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.
Our content focuses on:
Survivors of CSA, RSA, CT, and CA stories
Whistleblowers and retired experts
Generational trauma and healing
Youth empowerment and education
Community transformation through honest storytelling
Job Purpose
The Volunteer Email Marketing & Retention Manager will play a key role in helping the organisation strengthen audience engagement, community retention, and long-term supporter relationships through strategic email communication and retention-focused campaigns.
You will be responsible for developing and managing email marketing strategies that nurture members, supporters, podcast listeners, and community participants while encouraging deeper engagement with the organisation’s mission and activities.
This role requires creativity, organisation, emotional intelligence, strategic thinking, and a passion for meaningful community-building and advocacy.
About the Role
The Volunteer Email Marketing & Retention Manager will:
Develop and manage email marketing campaigns
Create engaging newsletters, updates, and community communications
Build retention strategies that strengthen audience connection and participation
Support onboarding journeys for new members and subscribers
Help nurture long-term relationships with supporters and community members
Segment email audiences for targeted communication
Monitor campaign performance and recommend improvements
Collaborate with content, outreach, SEO, and production teams
Support launches, campaigns, events, and membership engagement initiatives
This role requires someone who can combine storytelling, communication, and strategy to build meaningful relationships with audiences while supporting the organisation’s growth and mission.
Main Responsibilities / Key Duties
Plan and execute email marketing campaigns
Create newsletters and audience engagement emails
Develop retention and re-engagement strategies
Build onboarding and nurture email sequences
Segment subscriber and membership audiences
Monitor open rates, click-through rates, and engagement metrics
Improve email performance through testing and optimisation
Support membership growth and community participation initiatives
Maintain organised campaign schedules and communication systems
Assist in developing scalable retention and engagement workflows
Skills, Experience & Requirements
Essential Skills & Qualities
Email Marketing & Communication
Strong written communication skills
Understanding of email marketing principles
Ability to create engaging and audience-focused messaging
Strategic and creative thinking skills
Organisation & Systems
Highly organised and detail-oriented
Ability to manage multiple campaigns and deadlines
Strong time-management and planning skills
Analytical & Growth Skills
Ability to analyse engagement and campaign performance
Problem-solving and optimisation mindset
Understanding of audience retention and community engagement principles
Personal Attributes
Compassionate and emotionally intelligent
Self-motivated and proactive
Passionate about advocacy, healing, education, and social impact
Comfortable working independently within a remote environment
Mission-driven and community-focused
Desirable Experience
Experience in any of the following areas is desirable but not essential:
Email marketing campaigns
Audience retention strategies
Newsletter management
CRM or subscriber management systems
Digital marketing
Community engagement
Copywriting or content marketing
Marketing automation
Advocacy or NGO communications
Media, journalism, or digital production
Experience using tools such as:
Mailchimp
ConvertKit
HubSpot
Google Analytics
would be beneficial but is not essential.
Lived experience, passion, determination, initiative, and alignment with our mission are equally valued.
What You Will Gain
Founding role experience within a purpose-driven media organisation
Opportunity to build and shape audience retention systems from the ground up
Hands-on experience in email marketing, engagement, and community growth
Direct involvement in a platform advocating for healing, justice, and truth
Opportunity to expand your communication, strategy, and leadership experience
Long-term growth opportunities as the organisation expands globally
Potential pathway into paid opportunities as funding and growth increase
We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.
Additional Notes
This role may not be suitable for individuals who:
Prefer low-responsibility volunteer work
Dislike communication planning, engagement tracking, or retention strategy
Are seeking immediate paid employment
Prefer avoiding strategic decision-making responsibilities
Are uncomfortable working with advocacy or sensitive social topics
Next Steps
Shortlisted applicants will be invited to participate in a practical discussion focused on email engagement strategy, audience retention ideas, communication workflows, and campaign planning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you confidently used the Beacon CRM system before? Do you thonk you could share your experience of Beacon use and functionality with otthers?
We are looking for someone experienced in the use of Beacon CRM system who can assist our Funrasing & Engagement Team to make the best of this software and can asist with data analysis to help us build our fundraising contacts and achievements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description:
The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children. We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions.
We offer short term home visits, counselling sessions, baby bank, practical & emotional One to One support, Domestic violence groups, Awareness raising workshops and drop in or chat groups to help women facing crises or challenging situations.
Purpose of the volunteer role:
Overall responsibility involves developing links within the community, especially with socially isolated or disadvantaged women & families & other stakeholders. Attending community events and activities, engaging with and enabling women to access activities at the centre, developing links within the communities, co-ordinating the service delivery and measuring impact of WFRC activities to maximize community impact.
This is an exciting and unique opportunity to be instrumental in the growth and development of a fast-growing women & children’s charity. We are looking for someone to be an integral part of our team by ‘masterminding’ all aspects of running a chosen community project.
With your positive approach, you will enjoy working proactively and have the ability to juggle multiple tasks and respond to the day to day needs of the programme. You will be a confident communicator with the ability to build rapport and get conversations going with a wide range of people. You will help to develop and implement strategies for engaging the local community and promoting the organization's programs and services.
Task Description
Develop, coordinate, and support the implementation and delivery of WFRC community projects and initiatives.
→ Plan, organise, and coordinate targeted activities and programmes to meet identified community needs and project objectives.
→ Build and develop a range of community referral pathways to strengthen access to services and support for women and families.
→ Support the development of projects and activities informed by the experiences, needs, and feedback of service users.
→ Coordinate the recruitment, induction, and training of volunteers to ensure effective project delivery.
→ Identify, build, and maintain positive relationships with current and potential stakeholders, partners, and agencies to encourage collaborative working and a multi-agency approach.
→ Assist with project budget planning and support the effective monitoring and management of allocated resources.
→ Prepare and maintain accurate project records and contribute to regular project, monitoring, and financial reports as required.
To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This volunteer role involves providing information, support and advice, particularly around welfare benefits and housing to Carers through one-to-one case work.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of volunteering for Wandsworth Carers’ Centre:
Learn about the work of Wandsworth Carers’ Centre and related services in the borough
Obtain experience of working with a diverse group of people
Out of pocket expenses will be covered
References available upon request (after 3 months)
Regular supervision with the Services Manager
As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.
If you would like to volunteer and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Key Responsibilities Include:
Deliver one – to – one appointments regarding benefits
Deliver telephone appointments where required
Assist Carers to complete welfare benefit forms such as; Attendance allowance, Disability living allowance or universal credit and personal independence payment
To refer or signpost Carers to specialist staff or services where required
Provide information to newly registered Carers about WCC services
Maintain up to date database records for Carers linked with the Centre
Maintain the information system under the guidance of the Centre staff
Essential Requirements Include:
Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits.
Developed IT skills
Ability and commitment to work on own initiative and as part of a team.
Confident and polite telephone manner
Please see the Advice Volunteer Role description for more information.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Opportunity Brighton Swimming Centre (BSC) is a cornerstone of the Brighton community, operating for over 15 years with 2,000+ weekly visitors and an annual turnover of £820k. We are currently a Company Limited by Guarantee and are embarking on a critical strategic phase: transitioning to registered charity status to secure our future and expand our impact.
We are seeking a volunteer Non-Executive Director to join our new Board. This is not a ceremonial role. You will be a charity trustee with legal duties, tasked with providing strategic oversight, financial scrutiny, and robust governance during a period of significant change.
Who We Are Since 1987, BSC has evolved from a small swimming school to a national centre of excellence, pioneering the "Pool to Pier" sea swimming course and delivering 1:1 and group lessons from 7am to 10pm daily. We partner with the NHS, local schools, and the City Council, serving as a vital community hub.
The Challenge Under the leadership of Managing Director Michael Kruger (appointed Sept 2025), we are moving from a founder-led structure to a formal Board-led governance model.
What We Need From You We are looking for individuals who are willing to speak their minds, challenge constructively, and uphold the highest standards of governance. Specifically, we are seeking skills in:
Commitment
Why Join? This is a chance to shape the future of a beloved local institution. You will work alongside a dedicated team to ensure BSC remains a beacon of aquatic excellence and community support for the next generation.
Brighton Swimming Centre is an equal opportunities employer. We welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.