40 Data insights manager volunteer roles

1. Chair’s welcome

WCT has been part of the community for more than 40 years. At the heart of what we do is something very simple: helping people to get where they need and want to go, and making it possible for people to remain independent, connected and involved in their community.

Our services are about much more than getting from A to B. They enable people to go shopping, enjoy days out, maintain friendships and social connections, and take part in everyday life. We also work with schools, charities and other community organisations across Wandsworth, helping them provide the transport their communities need.

It is a particularly exciting time to join us. Since our new Chief Executive joined WCT in May 2026, we are finalising our organisational strategy for the next three years – protecting the trusted services people already rely on while looking carefully at how WCT can become stronger, more sustainable and continue to respond to the changing needs of our community.

Our Trustees have an important part to play in that next chapter. We are looking to strengthen our Board with some particular skills and experience, but we are equally interested in the different perspectives people bring. You do not need to have been a Trustee before. We welcome people who share our commitment to inclusion, independence and community, who are curious about our work and who are willing to contribute their experience, ideas and time.

Being a Trustee is a responsibility, but it should also be rewarding and enjoyable. We are a friendly Board, working alongside a committed staff and volunteer team and an organisation with a long history of making a very practical difference to people’s lives.

I hope this pack gives you a sense of who we are, where we are going and what being part of WCT could look like. If what you read interests you, we would be delighted to hear from you.

Hicky Clark
Chair of the Board of Trustees
Wandsworth Community Transport

2. About Wandsworth Community Transport

Wandsworth Community Transport (WCT) has been helping people get out and about for more than 40 years.

Founded in 1982, we provide safe, accessible and affordable transport and opportunities for people to stay independent, connected and involved in community life across Wandsworth.

Today, our work includes:

· Shopmobility – Supporting people to access local shopping safely and independently, with transport and shopping support from our base at Sainsbury’s in Garratt Lane.

· Silver Day Trippers and Road Runners – Affordable outings giving people opportunities to visit new places, enjoy shared experiences and spend time with others.

· Community vehicle hire – Providing minibuses and transport to charities, community groups, sports clubs, places of worship and other local organisations.

· School and contracted transport – Delivering specialist transport, including work in partnership with the London Borough of Wandsworth and local schools.

· Driver training – Sharing our specialist knowledge through MiDAS training for drivers working within WCT and other organisations.

· WCT Community Transport Choir – Founded in May 2018 and made up of people who access our services alongside WCT volunteers. Our choir brings people together through music and performs at local events, day centres and community groups across Wandsworth.

Behind all of this is a committed team of staff, drivers, volunteers and Trustees, together with longstanding relationships across the borough.

Our work is about much more than transport. It is about enabling people to remain independent, build friendships, enjoy new experiences, play a role in their community and stay connected to the people and places that matter to them.

That sense of connection and participation is at the heart of WCT – and has been for more than four decades.

3. Why join our Board now?

WCT is entering an important and exciting new chapter.

Since Peter Edwards, our new Chief Executive, joined in May 2026 we have been finalising our organisational strategy for the next three years. Our focus is on protecting and strengthening the services our community already values, while building a resilient, sustainable and forward-looking organisation.

An important part of this will be diversifying our income and developing new collaborations and partnerships. We want to build on WCT’s strong local relationships, work more closely with other charities, community organisations, funders and businesses, and explore opportunities to work together where our combined experience can create greater impact.

Community participation and innovation will help shape WCT’s future. We want the people who access our services – alongside our volunteers, staff and wider community – to have a meaningful voice in what comes next. By listening, consulting and involving people from the earliest stages, we can understand changing needs, identify new opportunities and develop ideas with our community rather than simply for it.

Alongside protecting our core community transport services, we will actively encourage innovation – exploring new ideas, testing new approaches and learning from what works. This could mean using our transport expertise in new ways, developing new services, or working collaboratively with partners to respond to needs that no single organisation can address alone. Innovation at WCT will always be purposeful: rooted in evidence, shaped by participation and focused on creating greater impact for our community.

This makes it a particularly interesting time to become a Trustee.

New Trustees will be joining a well-established local charity, with strong community relationships, but at a point when there is also real opportunity to contribute to what comes next.

You will have the opportunity to bring your own knowledge, experience and perspective to our discussions, help shape our future direction and work alongside fellow Trustees, our Chief Executive and the wider WCT team as we take the organisation into its next chapter.

In 2027, WCT will celebrate its 45th anniversary – an important milestone for an organisation that has been part of local life since 1982. We want to enter that anniversary year proud of our history, open to new ideas, ambitious for our future and continuing to make a meaningful difference to the communities we are here to serve.

4. Our Board

Our Board of Trustees is responsible for the governance and strategic direction of Wandsworth Community Transport, working closely with our Chief Executive while maintaining the important distinction between governance and the day-to-day management of the charity.

Under the leadership of our experienced Chair, we are a friendly and engaged Board, bringing together a mix of professional expertise, community knowledge and lived experience. Our Trustees come from different backgrounds, and each brings something different to the table. We see that breadth of perspective as a real strength.

Trustees work collectively. No individual Trustee is expected to have all the answers. We ask questions, share knowledge, challenge constructively and support one another in making decisions in the best interests of WCT and the communities we serve.

Most matters are considered by the full Board, although we may establish smaller working groups for particular pieces of work when this is useful.

As WCT moves into its next chapter, we are also strengthening the way our Board works – including Board development, succession planning and more opportunities for Trustees to contribute to strategy.

Above all, we want our Board to be a place where different voices are heard and valued. We welcome challenge, curiosity and new ideas, and we want Trustees to feel able to contribute from their own experience while learning from others.

5. What makes a great WCT Trustee?

You do not need prior trustee experience to make a valuable contribution to the WCT board.

We are interested in people who care about our communities and believe in the importance of independence, inclusion and access to opportunities.

Great Trustees bring different things. You might bring professional expertise, knowledge of Wandsworth and its communities, insight from another sector, lived experience, or simply a perspective that is not currently represented around our Board table.

What matters to us is that you are willing to:

· Share knowledge, experience and ideas.

· Listen to and value different perspectives.

· Think strategically and look at the bigger picture.

· Ask questions and offer constructive challenge.

· Make decisions collectively and take shared responsibility for them.

· Champion inclusion, accessibility and community participation.

· Be curious, open to innovation and willing to learn.

· Act with integrity and always in the best interests of WCT and the communities we serve.

We particularly welcome people who can bring skills and experience to complement those already on our Board and we are committed to broadening the range of voices and perspectives involved in governance.

You will not be expected to arrive knowing everything about charity governance or community transport. We will support you to understand WCT, your responsibilities as a Trustee and the wider context in which we work.

What we are looking for most is people who want to contribute, participate and help us make good decisions together.

6. Trustee role profile

The role

As a Trustee of Wandsworth Community Transport, you will share responsibility with your fellow Trustees for the governance and strategic direction of the charity.

The Board works collectively to ensure that WCT remains true to its charitable purpose, is well governed and financially sustainable, manages its responsibilities and risks appropriately, and continues to deliver meaningful benefit for the people and communities we serve.

Our Chief Executive and staff team are responsible for the day-to-day running of WCT. The role of the Board is to provide strategic leadership, oversight, support and constructive challenge.

As a Trustee, you will:

· Help shape and oversee WCT’s strategic direction and future development

· Ensure that WCT remains focused on its charitable purpose and the needs of the communities it serves.

· Contribute actively to Board discussions and collective decision-making.

· Provide constructive support and challenge to the Chief Executive and senior team.

· Oversee WCT’s financial health and ensure its resources are used responsibly.

· Contribute to oversight of risk, safeguarding, legal and regulatory responsibilities.

· Support WCT’s commitment to diversity, equity, inclusion and accessibility.

· Champion meaningful community participation and ensure that the voices and experiences of the people we serve inform our thinking.

· Help WCT develop strong relationships, collaborations and partnerships.

· Act as an ambassador for WCT and help raise awareness of our work.

· Contribute your own knowledge, skills, networks and experience while respecting the perspectives of others.

· Act with integrity, confidentiality and in the best interests of WCT.

Collective responsibility

Trustees have collective responsibility for the decisions made by the Board. We therefore expect Trustees to prepare for and participate in meetings, contribute thoughtfully to discussions and support agreed decisions.

You will never be expected to manage WCT’s services or take on responsibilities that properly belong to our Chief Executive and staff team.

We want our Trustees to have the space to think strategically: asking the right questions, considering opportunities and risks, listening to our communities and helping WCT make well-informed decisions about its future.

Term of office

Trustees are appointed for a three-year term and may serve for a maximum of nine years, subject to reappointment and WCT’s governing arrangements.

The role is voluntary and unpaid, with reasonable expenses reimbursed in accordance with policy.

7. Who we’re particularly looking for

We want our Board to bring together a strong mix of skills, experience, backgrounds and perspectives.

Following our recent Board skills audit, we have identified some areas where additional experience would particularly strengthen WCT as we move into our next chapter.

You do not need to have previous Trustee experience, and we don’t expect any one person to cover all of these areas. We would particularly love to hear from people with experience in one or more of the following:

Fundraising + income generation

As we diversify our income and develop new partnerships, we would welcome someone with experience of fundraising, income generation or business development.

This might include trusts and foundations, corporate partnerships, individual giving, commissioning, strategic partnerships or other approaches to developing sustainable income.

We are particularly interested in someone who can bring strategic thinking – helping us identify opportunities, build relationships and strengthen our approach to income diversification rather than being expected to personally fundraise for WCT.

Legal + compliance

We would welcome someone with legal, regulatory, governance or compliance experience who can help strengthen the Board’s collective understanding and oversight in these areas.

You might be a practising or former legal professional, work in compliance or regulation, or bring relevant experience from the charity, public or private sector.

Diversity, equity, inclusion + accessibility (DEIA)

Inclusion and accessibility are central to the communities we serve and to the organisation we want WCT to be.

We would welcome someone who can bring knowledge, experience or perspective that helps us continue developing our approach to DEIA across our governance, services, workforce, partnerships and community engagement.

Marketing, communications + social media

We would love to strengthen the Board with someone who understands how good communications can help a charity connect with its community, tell its story and build relationships.

We are particularly interested in experience of marketing, communications, digital engagement or social media – helping us think strategically about how WCT communicates its impact, reaches different audiences and grows its profile across Wandsworth and beyond.

Lived experience + community perspective

Professional expertise is only one form of expertise.

We particularly value lived experience and would welcome people who can bring perspectives shaped by their own life, their communities or their understanding of the people WCT serves.

This might include experience of disability or accessibility barriers, caring responsibilities, ageing, social isolation, community services or community transport – whether personally, through your family or the wider community.

We also want our Board to better reflect the diversity of Wandsworth and encourage applications from people whose voices and perspectives have traditionally been underrepresented in charity governance.

8. Meetings and time commitment

We want prospective Trustees to have a clear and realistic idea of the commitment involved.

Our Board meets six times a year, in person, at 6pm in central Wandsworth. We also hold our AGM in November, which Trustees are expected to attend.

Trustees receive papers in advance of each Board meeting and are expected to take the time to read these and come prepared to contribute to discussion and decision-making.

Most of our governance work is undertaken through the full Board. From time to time, we may establish a small working group for a particular piece of work, drawing on the skills, experience and interests of individual Trustees.

As we develop our new three-year strategy, we also intend to create opportunities for Trustees to come together for strategic planning and Board development outside our regular meeting cycle.

We recognise that our Trustees have work, family and other commitments. We don’t expect everyone to be available for everything, but we do ask Trustees to participate regularly, stay engaged with WCT between meetings where needed and contribute their time and expertise in a way that is manageable and meaningful.

9. Support and development

We want every Trustee to feel welcomed, supported and confident in their role.

You don’t need to arrive knowing everything about WCT, community transport or charity governance. New Trustees will receive an induction to help you understand the organisation, our services, your responsibilities as a Trustee and how our Board works.

You will be supported by our experienced Chair, Chief Executive and fellow Trustees, with plenty of opportunity to ask questions and build your knowledge as you settle into the role.

We also encourage Trustees to get to know WCT beyond the Board table. This might include visiting our services, meeting staff and volunteers, joining one of our outings or community activities, and spending time with the people who access our services. We believe this first-hand understanding is an important part of being an effective WCT Trustee.

As a Board, we are committed to continuing to learn and develop. Trustees will have opportunities to take part in relevant training and Board development, as well as strategic planning sessions as we shape and oversee WCT’s future.

Whether this would be your first Trustee role or you already have considerable Board experience, we want you to feel able to contribute, ask questions, continue learning and enjoy being part of WCT.

10. Our commitment to DEIA

Diversity, equity, inclusion and accessibility are important to WCT – in the services we provide, the way we work and the way we govern our charity.

Our Board has adopted a DEIA Policy and Charter, alongside a three-year DEIA Strategy for 2026–2029 which will continue to develop as we learn, listen and strengthen our practice.

We want our Board to reflect a broad range of experiences, backgrounds and perspectives, and we particularly welcome applications from people in groups under-represented in charity governance.

We are committed to making our Trustee recruitment process as inclusive and accessible as possible. If there is anything we can do to make it easier for you to explore the opportunity, apply or participate in the recruitment process, please let us know.

For us, DEIA is not a finished piece of work. It is an ongoing commitment to listening, learning and ensuring that people have meaningful opportunities to participate in and help shape WCT.

11. How to apply

Thank you for considering joining the Board of Wandsworth Community Transport. We hope this pack has given you a sense of who we are, what matters to us and why this is such an exciting time to become part of WCT.

If you are interested in joining us, there are two ways to take the next step.

Arrange an informal conversation

If you would like to find out a little more before deciding whether to apply, Peter Edwards, our Chief Executive, would be very happy to have an informal conversation with you about WCT, the Trustee role and any questions you may have; an opportunity to find out more and decide whether WCT feels right for you.

Contact Peter Edwards, Chief Executive:

Or complete your application now

If you have read this pack and already feel that you would like to apply, you are very welcome to complete your application now by completing the form provided with this pack.

We want to understand what interests you about WCT and what you feel you could bring to our Board. We are interested in your experience, skills and perspective – whether these have come through your professional life, volunteering, your community or your lived experience.

We recruit Trustees on a rolling basis, although we may set closing dates when recruiting for particular skills or experience.

What happens next?

Following your application, we will invite shortlisted applicants to meet with us. This is an opportunity for us to learn more about you, but equally for you to learn more about WCT and decide whether joining our Board feels right for you.

We look forward to hearing from you.

Bring your voice and experience to a Board where it can shape real change. Join a national children’s health and wellbeing charity, challenge our thinking, influence our future and help us make stronger decisions for the children, young people and families at the heart of everything we do.

Compass exists for children, young people and families who need someone in their corner. For 40 years, we have delivered health and wellbeing services that give people access to the right support, at the right time and in ways that reflect their needs and communities.

We are looking for a voluntary Non Executive Director and Trustee to join our Board and help shape what comes next. This is an opportunity to use your knowledge, experience and perspective somewhere they can influence real decisions and help Compass remain ambitious, accountable and focused on the people our services exist for.

As a member of the Board, you will provide independent oversight, constructive challenge and fresh thinking. You will work alongside fellow Trustees and our senior leaders to help shape strategy, review organisational performance and ensure decisions are thoughtful, evidence informed and consistent with our charitable purpose and values.

Your role will reach across the organisation. You will contribute to discussions about service quality, safeguarding, workforce, finance, risk, performance and long term sustainability. You will ask the questions that help us think differently, test assumptions and understand the likely impact of our decisions. You will also share responsibility for ensuring Compass is well governed, uses its resources responsibly and meets its legal and regulatory duties as a charity.

This role is about more than attending Board meetings. You will have opportunities to deepen your understanding of Compass, connect with the people who deliver our services and see how Board decisions translate into practice. You will act as an ambassador for our work and help us build trust with the communities, partners and organisations around us. You will also contribute to at least one Board advisory group, bringing closer attention to an area where your knowledge, experience or curiosity can add value.

We want our Board to benefit from a range of voices and experiences. We welcome applications from people of all cultures, ethnicities, backgrounds and walks of life, including those underrepresented at Board level. This is not about asking anyone to speak for an entire community. It is about building a stronger, more representative Board that makes better decisions, challenges established thinking and understands the people it serves.

Previous experience as a Trustee or Non Executive Director would be valuable, but it is not essential. We are interested in what you can bring, whether that comes from your professional career, your community, your lived experience or a combination of these. You will need the confidence to contribute your views, the openness to listen to others and the integrity to put the interests of Compass and the people we support first.

You will be joining a Board where your contribution will be heard and valued. If you are curious about how your experience could help shape a national children’s health and wellbeing charity, we would encourage you to take a closer look.

This is a voluntary appointment. Expenses directly connected with carrying out the role, such as travel, will be reimbursed.

Use your expertise to shape education, influence communities, and grow as a leader 

Roles available at colleges across Shipley

Are you a business leader or corporate professional looking to make a meaningful impact in your community? 

By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills; all while strengthening your own governance experience and leadership credentials. 

Why it’s relevant to professionals like you 

Further education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving – from engineers and IT specialists to healthcare professionals and construction experts. 

As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. 

This is an opportunity to: 

• Apply your corporate skills in a leadership role 

• Gain board-level experience and enhance your CV 

• Contribute to local economic growth and social mobility 

• Support a vital sector during a time of transformation 

What will you be doing? 

As part of a governing board, you’ll: 

• Set strategic direction, helping to define the college’s mission and goals 

• Hold leadership to account, monitoring finances, performance, and outcomes 

• Ensure governance excellence, making decisions in the best interests of learners and stakeholders 

• Act as a charity trustee, ensuring financial sustainability and legal compliance 

You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. 

Who are we looking for? 

We welcome professionals from a broad range of sectors, including but not limited to: 

• Finance, Audit & Risk 

• HR, People & Culture 

• Strategy, Transformation & Operations 

• Technology, AI & Digital 

• Legal, Governance & Compliance 

• Marketing, PR & Communications 

• Education, apprenticeships, or vocational courses 

What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed. 

Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. 

Time commitment 

Expect to give approximately 1–2 days per month, including: 

• Attending board and committee meetings (in person or remote) 

• Reading papers and preparing questions 

• Participating in training and occasional college visits 

The time commitment is manageable alongside a full-time role – and many employers actively support staff to take on governance roles as part of their professional development. 

Where you’ll be needed 

Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly. 

What’s in it for you? 

This role offers the opportunity to: 

• Enhance your board-level and governance experience 

• Develop strategic oversight and leadership outside your day-to-day role 

• Expand your professional network 

• Give back in a way that creates long-term, measurable impact 

About Boards for Education 

Boards for Education is a charity that sources and supports volunteers for governing boards. We aim to improve educational outcomes for children, young people, and adult learners by strengthening governance across the education sector. 

With more than 25 years’ experience and a national network of partners, we connect schools, academy trusts, colleges, and education charities across England and Wales with skilled, independent volunteers. 

Ready to step into a strategic, purpose-driven leadership role? 

If you’re ready to bring your corporate insight into the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you. 

Apply now to become a volunteer college governor. 

Join us in shaping the next chapter at Harrison Housing

We have a proud history, a clear purpose and an ambitious future.

We are looking to recruit a Three Trustees. These are all voluntary roles based in London.

Founded in 1869, Harrison Housing supports older people through almshouse and social housing. Today, we provide 75 sheltered homes and 19 general-needs homes, and manage a further 139 properties across London for other almshouse providers. Our purpose is safe, well-maintained homes for older people in housing and financial need and our vision is supporting residents to live independently. We are building on our strong foundations to support more people, strengthen almshouse partnerships and improve our homes and services.

We are seeking three new Trustee to bring skills, experience and fresh perspectives to our Board.

Previous Trustee experience is not required. We are looking for sound judgement, strategic insight, constructive challenge and commitment to our purpose.

We are looking for candidates who understand the challenges of a small organisation and will particularly welcome expertise in:

• Financial strategy and sustainability
• Strategic growth and organisational development
• Property and asset strategy
• Fundraising and income generation
• Resident engagement and the resident voice
• Social housing or the almshouse sector
• Governance, regulation or public bodies

Collectively, Trustees oversee strategy, performance, finances, risk and governance, ensuring residents and our charitable purpose remain central to decisions.

Commitment: Trustees are expected to attend 4 Board Meetings per annum plus a Strategy Day. They are also expected to take part in a Committee in accordance with their skills, interests & experience (an additional 4 Meetings per annum).

For the roles, you will bring:

• Commitment to Harrison Housing's purpose and values
• Strategic thinking and sound judgement
• Strong communication and relationship-building skills
• Collaborative working and constructive challenge
• Integrity, openness and accountability
• Commitment to good governance and equality, diversity and inclusion

Knowledge of social housing, almshouses, charity governance or regulation is an advantage. We particularly welcome people who can bring new perspectives, professional expertise or lived experience to our Board.

Why Harrison Housing?

 These voluntary roles offer the opportunity to make a meaningful difference to older people's lives and help shape the future of an organisation with a long and proud history.

You will help us provide safe, good-quality homes, support independent living, reach more people, strengthen almshouse partnerships across London and build a strong, sustainable and well-governed organisation.

For more information on the positions please download the attached recruitment pack.

Key dates

Trustees/NEDs  Closing date: Monday 19 October 2026 Interview: Monday 26 October 2026

How to apply Please submit:

• CV: Maximum 3 pages, covering your current/most recent roles and relevant experience from the last 10 years.
• Personal statement: Maximum 3 pages, explaining your motivation, why Harrison Housing interests you, and the experience, skills and perspective you would bring.

All Trustees are subject to a DBS check, paid for by Harrison Housing. Reasonable expenses will be reimbursed in line with our policies.

Harrison Housing is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds, including lived experience.

About the Role

This is an exciting opportunity to join a distinctive and values-driven organisation. We are seeking a new Treasurer to join the Board of Trustees and play a crucial role in supporting the organisation’s sustainable future. While prior knowledge of brain injury is not required, the Treasurer is expected to demonstrate an interest in  brain injury, as well as in the Headway community, and to share the organisation’s mission and values.

The Treasurer will lead on the financial strategy, work closely with the Director of Finance, ensuring that financial insight informs the Board’s strategic thinking. This will include thorough pre-review of financial reports ahead of each Board meeting, chairing Finance & Audit Committee meetings, and presenting financial reports to the Board and at the AGM.

The role holder, will support the Board in fulfilling its responsibilities for the charity’s ambitious strategy and governance. They will work collaboratively with fellow Trustees and provide guidance to the Director of Finance and Chief Executive on the strategic management of finances.

Other

Apply the Headway London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's volunteer function end to end — how people join us, how they're inducted, how they're deployed, and why they stay. Almost everything Pinnacle delivers is delivered by volunteers, so this is not an admin role. When a session runs smoothly with the right people in the room, that's you. When someone gives us six months and leaves feeling it mattered, that's you too.

Key tasks

1. Recruitment and onboarding
   • Own the pipeline: how people find us, apply, and get placed in a role that suits them.
   • Run a consistent induction — what Pinnacle is, what we expect, who they report to, where the boundaries are.
   • Match people to roles honestly. A misplaced volunteer leaves within a month.
2. Deployment and rotas
   • Maintain the volunteer roster across programmes and events — Soul Work, sports, socials, founder and networking events.
   • Work with Programme and Events leads on what they need and by when, and hold them to giving you notice.
   • Make sure every session has named cover, not hopeful cover.
3. Retention, development and recognition
   • Build genuine relationships across the volunteer base and know who's thriving, who's drifting and who's overloaded.
   • Run check-ins, spot people ready for more responsibility, and feed them towards Lead roles.
   • Own how we thank people — recognition, references, socials, progression.
4. Compliance and records
   • Maintain accurate volunteer records: roles, hours, agreements, emergency contacts, GDPR compliance.
   • Own the volunteer agreement, code of conduct and safeguarding process, including DBS where roles require it.
   • Handle first-line concerns; escalate safeguarding and conduct issues to the COO immediately.
5. Performance
   • Track active volunteers, hours contributed, retention at 3 and 6 months, and shift fill rates.
   • Report monthly with insight rather than headcount.

What we're looking for

• Genuinely good with people — able to read who needs encouragement, who needs clarity and who needs to be let go.
• Organised enough to run a rota that people can rely on.
• Comfortable holding a standard and having an awkward conversation without making it personal.
• Discreet, and sound judgement on when something needs escalating.
• Experience in volunteer coordination, HR, youth work, education or events staffing (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first

Orchards is looking for a reliable and organised admin volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the running of supported accommodation services.

Testimonial from our previous Admin Intern:

“I have learned a great deal about the VAWG sector and how Orchards support the women, I have learned how to use Expense plus and In-Form and how the charity operates from an administration perspective. I have received a lot of support from the team, and the Head of Operations in particular. I really enjoy our weekly meetings and have found them very beneficial. Orchards have an amazing culture. They are incredibly kind and considerate and the whole team is so supportive of one another which is so lovely.”

What does the role involve?

The Dementia Wellbeing Service provides practical and emotional support ​to help older people live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

You will work one-to-one with people in their own home and in the community, providing invaluable practical and emotional support and engaging the person in activities and opportunities that interest them through their wellbeing plan.

What will you get out of it?

• You'll be making a difference to the lives of older people.
• You'll gain knowledge and insight into issues that impact on older people’s lives.
• You'll have an opportunity to build confidence and skills in engaging with people.
• You'll be part of something that is rewarding and enjoyable. 

What is expected of me?

• Volunteers are asked to make regular weekly visits of about to two to three hours on a week day (Monday – Friday), between 9-5pm.
• Interested applicants must complete training in dementia in addition to the other training and induction linked to all our roles. 

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.