Operation manager volunteer roles
Join the National Football Trust and help shape the future of grassroots football! We're seeking a passionate Independent Trustee to support our mission of developing high-quality multi-sport facilities across England.
The role
Trustees work collectively to ensure that the Trust operates effectively and efficiently; that the Trust’s portfolio of facilities is managed appropriately to further its strategy; and that the Trust complies with charity law and other relevant legislation.
Trustees are required to attend four Board meetings per calendar year. Meetings are held in person, usually at Wembley Stadium in London.
What are we looking for?
This is an exciting time for the Trust as it embarks on a period of significant growth. We are looking for applications from candidates that can demonstrate sound business judgement, effective communication and interpersonal skills, and a willingness to work as part of a team to help the Trust achieve its aims.
A working knowledge and a genuine interest in the charitable sector and, the role sport and leisure facilities can play in bringing communities together, will be advantageous. A background in any of the following would be particularly welcomed:
•Commercial / Executive Leadership
• Health & Wellbeing: Experience connected to
health, wellbeing, or NHS‑linked service delivery
(e.g., primary care referrals, community health
programmes).
•Equality, Diversity and Inclusion (EDI)
For more information, please see the recruitment pack for the role.
Equality and Diversity Commitment
The Trust is striving to do everything we can to ensure that our Board is representative of the communities using our facilities and is committed to, and value, the principles of diversity, equality and inclusion. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
The closing date for applications is: 23:59pm on Sunday 22nd March 2026.
Thursday 16th April 2026 has been provisionally identified for interviews, to take place in person at Wembley Stadium, London.
Due to the expected volume of applications, only candidates shortlisted for interview will be contacted. If you do not hear from us within one week of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
General Administration:
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Maintain and update records, databases, and files.
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Handle correspondence, including emails and phone enquiries.
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Prepare reports, documents, and presentations as required.
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Support meeting coordination, including scheduling, agenda preparation, and minute-taking.
Financial & Office Support:
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Assist with processing invoices, expenses, and financial records.
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Monitor office supplies and place orders when necessary.
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Support the Head of Operations with budget tracking and financial documentation.
Event & Programme Support:
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Assist in organising events, workshops, and meetings.
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Coordinate logistics, including venue booking, catering, and materials.
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Support volunteer and participant communications.
Communications & Stakeholder Engagement:
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Maintain mailing lists and support donor communications.
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Assist in preparing newsletters, social media updates, and website content.
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Liaise with stakeholders, including funders, partners, and volunteers.
Qualifications & Skills:
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Previous experience in an administrative role.
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Strong organisational and time-management skills.
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Excellent written and verbal communication skills.
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Proficiency in Microsoft Office and cloud-based tools
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Ability to work independently and manage multiple priorities.
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A passion for nonprofit work and community engagement.
This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.
Join the Royal College of Paramedics as Honorary Treasurer
Provide Strategic Financial Leadership at a Defining Moment for the Profession
Time Commitment: approximately 1 day per month (with peaks during budgeting/audit cycles)
Location: a mix of virtual and in person Board/FRAC meetings
Remuneration: Voluntary (expenses reimbursed)
The Royal College of Paramedics (RCoP) is seeking an exceptional leader to serve as its Honorary Treasurer – a pivotal governance role at a transformational moment in the College’s development. As the first lay Treasurer following the granting of Royal status, you will bring fresh perspective, expert financial stewardship, and strategic insight to support the profession into its next chapter.
As the professional body for paramedics across the UK, the Royal College champions excellence in patient care, advances education and research, and supports members working across urgent, emergency, primary, community, and specialist care. With growing membership, and ambitious plans for digital, governance and organisational development, the College requires strong, forward looking financial leadership.
As Treasurer, you will:
* Provide strategic financial leadership and assurance to the Board and Finance, Risk & Assurance Committee (FRAC).
* Strengthen financial governance, reporting and risk management across a maturing organisation.
* Support the Chief Executive and executive team in sustainable, transparent financial planning.
* Enable investment in member value, education, research and professional development.
* Champion inclusive, evidence-based decision making and act as a trusted adviser to the Board.
We are looking for someone with:
* Significant senior-level finance leadership experience, ideally with exposure to charity, public sector or membership contexts.
* Strong strategic finance capability, including planning, budgeting, audit and risk management.
* Confidence working at Board level, offering constructive challenge and clear assurance.
* Excellent communication and partnering skills, able to make finance accessible and build confidence across teams.
* Commitment to inclusive governance, transparency and the College’s mission to advance the paramedic profession.
A professional accounting qualification (AAT, CIMA, ACCA or equivalent) is essential.
Experience in healthcare or the paramedic profession is welcome but not required.
Why now?
The College is moving through a period of significant consolidation and opportunity:
* Embedding its Royal College status
* Responding to membership growth
* Strengthening governance, audit and long-term financial planning
* Delivering key digital and organisational change programmes
Recruitment Timeline
To ensure equitable access to information and uphold the Royal College’s commitment to Equity, Diversity and Inclusion, they will be hosting a Q&A webinar in place of individual informal calls with the President. We encourage all interested candidates to submit the questions you would want to ask the Board a week before the webinar and we will address these live during the session. Please register your interest in attending this webinar on Thursday 12th March 2026 and we will send you a link.
Application Deadline: 5:00pm Friday 27th March 2026
Interviews: w/c 20th April
The Royal College of Paramedics is the recognised professional body for all paramedics in the UK
We are looking for dynamic, experienced and values aligned trustees to join our Global and Ghana Boards at this exciting stage of EduSpots’ development.
Background
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. Read our 2023 Annual Report here and our recent independent evaluation here.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a winner of the 2025 Their World Scale-Up Innovation Prize Winner. Our CEO/Founder was a 2021 Global Finalist in the UNESCO-backed $1 million Global Teacher Prize and is a 2025 UNESCO Youth for Peace Young Leader
We are excited by our future.
About this voluntary role
Time: Approximately 4-8 hours per month
Location: Remote
Role type: Voluntary
Trustees are responsible for the overall governance and compliance of the charity with UK and Ghanaian law and Charity Commission guidance. Working alongside staff and advisory group members, they should maintain oversight of global strategy delivery, funding, finances and risk management. Most trustees also have a particular focus on one area of work, with a particular need for the following specialisms:
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Fundraising and partnerships (Ghana or global)
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Finance and operations (Ghana-based)
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Law and compliance (Ghana and Global)
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Communications, marketing, PR and advocacy (Ghana and Global)
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Leadership programmes and education (Ghana and Global)
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Monitoring, evaluation and learning (Ghana and Global)
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Organisational development and business planning in a scale-up context (Ghana and Global)
EduSpots seeks trustees and Directors who can understand and represent our work, including those who have experience living or working in Ghana, or who have links to wider West Africa.
Trustees are expected to join online board meetings four times a year, with an aim to make one of these an in-person meeting.
Trustees should be hands-on team players with a genuine passion for educational equity and community-driven models of development.
Main Duties and Responsibilities
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Ensuring the board fulfils its duties and responsibilities for the effective governance of the Charity, including but not limited to operating within its charitable objectives, reviewing and responding to major risks and opportunities and ensuring strong systems are in place to ensure financial accountability.
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Taking ownership for one thematic area of work, and providing high level guidance and advice to the staff team on that topic.
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Attending quarterly Board meetings, reading documents in advance and actively participating in discussions.
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Actively promoting the organisation’s work through their networks and positively representing the organisation at all times.
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Supporting the CEO and key senior staff through informed questioning and oversight to ensure the organisation’s legal responsibilities and strategic objectives are achieved.
Desired Skills / Experience
Knowledge & Experience
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Experience of charity governance.
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Experience in leading the strategy of an organisation.
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Ability to support and inspire a fast-paced, ambitious team.
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Experience of working in an education-focused charity or business, ideally within an African context.
Personal Qualities & Skills
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A genuine passion for our educational model, and community-driven development.
- strong listener, with an ability to understand the context and model first, before offering input.
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A team player, aligned with our collaborative model of organisational development.
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Exceptional interpersonal skills, with the ability to create positive working relationships and motivate staff, volunteers, and a range of stakeholders at all levels in a cross-cultural environment.
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Ability to foster a culture of respect, honesty and commitment to our values and organisational aims.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
To assist with the picking, packing and despatching of New Goods orders to all St Helena shops, via the Donation Centre delivery operation.
Main duties of the role
• Assist with the picking and packing of New Goods stock, preparing it for pick-up via the Donation Centre delivery drivers
• Assist with the unpacking of goods from outside suppliers
• Work as part of a small but busy team
r• Ad hoc printing, laminating etc when required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a few brilliant people to join us as Trustees at Harrogate Skills 4 Living — and if you care about inclusion, safeguarding, and good governance, you might be exactly who we need.
HS4L supports adults with learning disabilities and autism through a mix of learning programmes, a community café, a chocolate‑making social enterprise, a Day Service ,two residential care homes, and supported living flats. It’s a vibrant, hands‑on organisation with a big heart and a growing footprint.
As we plan for long‑term financial sustainability, we’re keen to bring in trustees with experience in areas like finance, HR, safeguarding, social care, digital, or social enterprise. Most of all, we’re looking for people who believe in safe, high‑quality support and want to help shape our future.
If that sounds like you — or someone you know — I’d love to chat.
Julia Moor CEO
The client requests no contact from agencies or media sales.
When seconds matter, leadership matters too.
Help save lives and shape the future. Become a Trustee of Hampshire and Isle of Wight Air Ambulance.
Hampshire and Isle of Wight Air Ambulance (HIOWAA) brings exceptional, life-saving critical care to people when they need it most — day and night, 365 days a year. As we enter a significant new chapter, we are seeking new Trustees to help guide our Charity into the future.
This is a rare opportunity to use your skills, experience and judgement at Board level to make decisions that will save lives.
Why now?
We are approaching the completion of a major strategic transformation: the relocation to a brand-new airbase in Eastleigh, near Southampton Airport. This move will:
- Dramatically improve response times
- Strengthen operational efficiency and teamwork
- Create a new operational model for the next generation of critical care delivery
As a Trustee you will help ensure this transformation delivers lasting impact for patients, clinicians, donors and communities across Hampshire and the Isle of Wight.
The role: Trustee (Volunteer)
As a Trustee, you will:
- Set the strategic direction of the Charity
- Provide strong governance, oversight and accountability
- Act as a critical friend to the Executive and Clinical leadership
- Safeguard long-term financial sustainability
- Uphold the Charity’s mission, values and public benefit
This is an “eyes on, hands off” role focused on strategy rather than day-to-day operations, but one where your insight and judgement will have real influence and impact. Being a Trustee is challenging, rewarding, and deeply meaningful.
Time commitment: approximately 12 part-days per year, including four Board meetings, committee meetings and one annual strategy day.Trustees are elected for an initial term of 3 years, and can be re-elected for a maximum of 3 terms (9years in total).
Who we’re looking for:
We welcome applications from people with a genuine connection to our mission and communities. To strengthen the balance of skills on our Board, we are particularly keen to hear from individuals with experience in:
- Clinical operations or leadership
- Critical care services / HEMS delivery
- Aviation industry
- Fundraising and income generation
- Digital marketing and communications
- Data, insight and performance management
- Technology or digital leadership
- Finance, investment or senior business leadership
You do not need previous trustee experience. We value sound judgement, curiosity, integrity and commitment as highly as technical expertise and welcome applications from underrepresented communities or any persons who would enhance our Board's diversity.
Eligibility:
Trustees must be 16 years or older. You will not be able to act as a Trustee if you are disqualified, unless authorised to do so by a waiver from the Charity Commission. More information on becoming a Trustee for a charity, including the eligibility criteria for holding such a post, can be found on our website and the government website (search for: charity-trustee-whats-involved)
Our values
Everything we do is guided by openness, dedication, professionalism and teamwork.
If these values resonate with you, and you want to use your experience to make a life-saving difference, we would love to hear from you.
To find out more:
Please read the included guide for more information on the Charity and the role of Trustee, including the full person specification. We encourage you to visit the Charity's website too.
To Apply: Please send your CV and a personal statement outlining your motivation to apply and suitability for the role through this platform or the email address given on the Charity's website.
Closing date for applications: Monday 23rd March.
Video Call 1st Interviews: 7&8th April
In-Person Interviews (Southampton): 22-24th April.
Together, we bring exceptional critical care to the people who need it most.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of a historic and ambitious rugby club! Founded nearly 150 years ago, and steeped in Merseyside rugby heritage, Firwood Waterloo Rugby Club over the years has produced international stars and shaped the sport across generations. The Club remains deeply rooted in community rugby, fielding men’s, women’s, touch, and youth teams.
We are seeking an organised, proactive, personable, and detail‑driven individual to support the financial heartbeat of our Club. We anticipate that between 2 to 3 days per week time commitment may be needed, however this is flexible and will vary depending on seasonality.
Your work will directly support the Club’s financial sustainability, play a key role in ensuring smooth financial operations and governance, and supporting our member experience.
WHAT YOU’LL BE DOING
You will work closely with the Treasurer and Membership Secretary to help manage the Club’s day‑to‑day finances, membership administration, and essential financial reporting.
· Recording day‑to‑day financial transactions and keeping bookkeeping and account reconciliations up to date.
· Supporting the preparation of monthly management accounts, cashflow forecasts, and financial reporting.
· Dealing with membership direct debits and payments throughout the season.
· Recording and reconciling membership income via GMS and other payment methods.
· Processing invoice and expenditure, payment and procurement activities.
· VAT and payroll administration and compliance.
WHAT YOU’LL BRING
· Confidence with numbers and financial processes.
· Ability to meet deadlines and manage competing priorities.
· Willingness to learn systems including GMS and accounting tools.
· A proactive, collaborative, and confidential approach.
APPLYING FOR THE ROLE
If you thrive in a varied role, enjoy working with numbers and people, and want to contribute to a vital community sports organization, we’d love to hear from you. Please send your CV and a short covering note.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant to the CEO (Volunteer Role)
Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week
About the Role
We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.
While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.
Key Responsibilities
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Provide proactive diary and inbox management for the CEO.
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Schedule and coordinate meetings, calls, and travel arrangements.
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Assist with the preparation of agendas, presentations, and follow-up actions.
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Act as the first point of contact with internal and external stakeholders.
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Manage confidential information with the utmost discretion.
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Support with ad hoc personal tasks and lifestyle management, as required.
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Undertake general administrative duties, including filing, expenses, and record keeping.
Skills & Qualities We’re Looking For
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Excellent organisational and time-management skills.
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Strong written and verbal communication abilities.
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Discretion, integrity, and professionalism in handling sensitive matters.
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Competence with Microsoft Office Suite and/or digital collaboration tools.
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A proactive and adaptable approach, with the ability to work independently.
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A positive and approachable attitude, with strong interpersonal skills.
What You’ll Gain
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The chance to work closely with a CEO and gain insight into executive-level leadership.
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Hands-on experience in administration, coordination, and project support.
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The opportunity to build a long-term role as the organisation expands.
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Flexibility to fit around other commitments.
Additional Information
This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What does it look like to lead a charity where community voice sits at the heart of every decision?
Down’s Syndrome Manchester (DSM) is a vibrant, member‑led charity supporting individuals with Down’s syndrome and the families, carers and professionals who walk alongside them. From the earliest days after diagnosis to the milestones of adulthood, DSM creates connection, belonging and the conditions for people to thrive.
With DSM at a pivotal point of growth and change, we’re seeking a Chair who can bring the skills and experience needed to confidently lead the charity through this exciting period of consolidation and development.
Location: Greater Manchester
Renumeration: Voluntary, with reasonable expenses covered
Time commitment: Estimated at approximately 1-2 days per month
About Down’s Syndrome Manchester
You’ll be warmly welcomed into a friendly, member‑led community that has gone through significant recent growth, under the leadership of a talented CEO. From energetic early‑years support to social groups that spark friendships, DSM is now looking to build on its support and advocacy across Greater Manchester.
DSM responds directly to what families need and empowers them to shape the charity’s future. Growing fast and full of potential, we’re now looking to further strengthen foundations and step confidently into the next chapter – guided always by member voice and experience.
About the opportunity
We’re looking for a committed Chair with a pioneering spirit, able to bring steady, compassionate and strategic leadership to a recently developed Board and a dedicated CEO.
You’ll ensure the Board is effective and focused, offer constructive support and challenge to the CEO, and help embed strong governance and decision‑making structures. Holding a strategic view while keeping DSM’s member‑led ethos always front and centre, you’ll create the space for big picture thinking and clarity as the organisation evolves.
Who are we looking for?
While previous Chair experience would certainly be an advantage, we also warmly encourage applications from experienced charity trustees or commercial board members ready to step into a bigger leadership challenge.
We’d particularly welcome people who bring:
- Experience in governance, organisational leadership or strategic oversight
- A calm, focused and relational leadership style
- A commitment to inclusion, equity and lived‑experience‑led decision making
- The ability to bring structure and accountability to a growing charity
Why this role matters
With big, bold and brave ambitions, a rapidly growing membership and an exceptional team ready to deliver, the right Chair will help ensure the charity is fighting fit for the future. You’ll futureproof the organisation to make sure it is:
- Well governed and resilient
- Values led
- Member driven
- Future ready
- Equipped for the opportunities ahead
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
- Communication with branch volunteers
- Providing timely reports and information to SSAFA’s central office
- Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..
The skills you need
- Friendly and approachable
- Strong administration skills
- Great written and verbal communication skills
- Basic IT skills
What's in it for you
- Use your skills, knowledge, and life experience to benefit others
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.



