Operations and business development lead volunteer roles

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

Role Summary

The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.

While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.

The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.

REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:

• Google Sheets / Microsoft Excel
• Data tracking and reporting tools
• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability
• Ability to identify patterns, trends, and inefficiencies
• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise, and actionable format
• Strong written communication for reporting

Organizational Awareness

• Understanding of how teams and workflows interact
• Ability to think in systems, not just tasks

PREFERRED QUALIFICATIONS (NOT MANDATORY):

• Background in Operations, Business Administration, or related fields
• Previous experience in Operations analysis, project tracking, or process improvement roles
• (Experience working in remote or volunteer-based organizations is an advantage)

CORE OBJECTIVES:

• Provide clear visibility into operational performance and system effectiveness
• Identify inefficiencies, bottlenecks, and structural gaps in workflows and processes
• Recommend practical, system-level improvements (not just data observations)
• Support leadership with structured insights that drive operational decisions
• Strengthen accountability, clarity, and scalability across the organization’s operations

KEY RESPONSIBILITIES:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets, Airtable) to support operational visibility
• Monitor key operational metrics across departments, including:
  • Volunteer recruitment and onboarding timelines
  • Task completion rates across teams
  • Program and project delivery timelines
• Ensure data is accurate, relevant, and structured to inform operational decisions (not just reporting)

2. Reporting & Operational Insights

• Prepare weekly or bi-weekly operational reports for leadership
• Go beyond reporting by clearly highlighting:
  • Root causes of inefficiencies
  • System and workflow gaps
  • Operational risks
• Translate data and observations into clear, actionable, system-focused recommendations

3. Process Analysis & Workflow Design

• Document and map existing workflows across functions (HR, Programs, Operations, etc.)
• Analyze how work actually flows across teams—not just what is recorded in data
• Identify bottlenecks

✅ The Operations Analyst WILL:

❌ The Operations Analyst WILL NOT:

○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems

4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions

5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements

6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed

SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:

• Analyze workflows, systems, and operational performance
• Design and recommend process and system improvements
• Provide structured insights that inform operational decisions
• Function as a Data Analyst focused solely on datasets and reporting
• Be limited to producing reports without contributing to process improvement and system design
• Manage or supervise team members
• Enforce task completion or handle administrative coordination

WORKING RELATIONSHIP:
The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination
• Support decision-making but will not replace leadership authority
• Work collaboratively across all teams while maintaining objectivity and independence

KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:

• Quality and impact of operational insights and recommendations
• Measurable improvements in workflow efficiency and system effectiveness
• Reduction in process bottlenecks and delays
• Clarity and usability of operational tracking systems
• Contribution to scalable and well-structured operational processes

What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:

• Establish a functional and structured operations tracking system
• Deliver insight-driven reports that highlight system-level issues (not just data summaries)
• Identify and recommend improvements to at least 2–3 key operational workflows
• Provide leadership with clear visibility into how operations actually function and where improvements are needed

Additional Notes

• This is a strategic operations role, not a purely analytical or reporting position
• Ideal for individuals who are passionate about:
  • Improving how organizations function
  • Designing better systems and workflows
  • Driving efficiency through structure and clarity

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

NOTE: THIS IS A VOLUNTEERING ROLE

Job Purpose:

To support the Founder in translating vision into a structured, scalable, and executable business model. The role will focus on shaping strategy, building operational systems, and ensuring effective execution across the organisation during its early-stage growt

About the role:

This is a founding-level, hands-on strategic role within an early-stage CIC and academy. The Business Consultant will work closely with the Founder to define the organisation’s direction, establish operational foundations, and support team growth.

You will not only advise but actively build — creating systems, structures, and strategies that enable sustainable growth and long-term impact. This role is suited to someone who thrives in fast-moving environments and wants to play a key role in building a purpose-driven organisation from the ground up.

Experience Qualification and Requirements

• Experience in business consulting, operations, or startup growth
• Ability to translate vision into execution
• Strong organisational and problem-solving skills
• Proactive, solution-focused mindset
• Comfortable working in a fast-paced, early-stage environment
• Passion for community impact and cultural change
• Confidence to challenge ideas and contribute strategic insight
• Experience in building systems, workflows, or organisational structures (desirable)

Main Responsibilities/ Key Duties

1. Business Strategy & Structure

• Translate vision into a clear, executable business model
• Define organisational structure
• Develop short, mid, and long-term strategic plans
• Identify revenue pathways and sustainability models

2. Systems & Operations

• Build and implement scalable systems and workflows
• Introduce tools and processes to improve team efficiency
• Create and document SOPs (Standard Operating Procedures)
• Improve internal communication and execution structures

3. Team Building & Hiring

• Design the organisational hierarchy
• Identify key roles required for growth
• Support recruitment of volunteers and future paid staff
• Contribute to building a high-performance, aligned team culture

4. Founder Support & Execution

• Act as a strategic sounding board to the Founder
• Bring structure to ideas and ensure follow-through
• Hold leadership accountable to timelines and deliverables
• Support decision-making with logic, data, and strategic insight

Additional Notes

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

This role is about building, not observing.

If you understand that:

• Strategy without execution is ineffective
• Structure creates freedom and scalability
• Strong systems enable meaningful impact
• Leadership requires accountability and clarity
• Building something real requires challenge, ownership, and vision

Then you understand what this role stands for.

This position is a Trustee role, sitting on and managing Hidayah's Board of Trustees. The Chair of Hidayah provides strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Leadership and Governance:

· Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.

· Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.

· Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

Strategy and Planning:

· Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.

· Liaise with the Secretary in writing the annual report outlining Hidayah’s impact and achievements

· Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community

· Liaising with the HR & Recruitment Trustee regarding a portfolio of policies to ensure the smooth running of Hidayah

Risk Management:

· Ensure appropriate risk management policies and procedures are in place and adhered to.

· Regularly review and address potential risks to the charity’s operations and reputation.

Board of Trustees Management:

· Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.

· Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.

· Manage all Trustees at Hidayah

Advocacy and Representation:

· Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.

· Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

Financial Oversight:

· Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.

· Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.

· Act as a signatory for Hidayah’s bank account and financial operations.

· To seek out partnerships, sponsors and endorsements from individuals and organisations.

What do we expect from the Chair of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.

· Strong understanding of governance best practices and charity law.

· Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.

· Strategic thinker with the ability to translate vision into actionable plans.

· Strong financial acumen and experience overseeing budgets and financial planning.

· Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

· Previous experience as a Chair or in a senior non-executive role.

· Experience in fundraising and development activities.

· Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

· The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).

· This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

All volunteers are expected to join Hidayah's Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule. All Trustees volunteers are expected to:

· Attend monthly meetings to update on tasks, progress etc.

· Aim to attend all other planning meetings as necessary

· Attend Hidayah events where geographically possible

· Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

· Check and respond to emails in a timely manner

· Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

· Keep up to date with Hidayah communication and organisational developments

AI Technologies for Africa

We enable reporting, scheduled pickups, predictive collection, rewards, education, and an eco-friendly marketplace.

Project Manager

About the Role

We are looking for a Product Manager to lead the development and execution of Peniang, our AI-driven waste management and circular economy platform. You will bridge the gap between technical teams, field operations, and business strategy to ensure we build a product that is impactful, scalable, and user-centered.

Key Responsibilities

• Define and manage the product roadmap and priorities
• Translate business and field needs into clear product requirements
• Coordinate between developers, AI engineers, and stakeholders
• Lead agile sprints, track progress, and ensure timely delivery
• Oversee user experience (UX) for households, collectors, and partners
• Gather feedback from users and pilot communities to improve the product
• Align product development with business goals and impact metrics

Ideal Candidate

• Experience in product management or startup environments
• Strong understanding of digital platforms (mobile/web)
• Ability to work with technical teams (developers, AI engineers)
• Strong organizational and communication skills
• Interest in climate tech, circular economy, or social impact
• Experience with tools like Trello, Jira, Notion, or similar

Impact

You will play a key role in launching a platform that reduces plastic waste, creates economic opportunities, and builds sustainable urban systems across Africa.

Bonus Skills (Nice to Have)

• Experience with AI/ML products or data-driven platforms
• Background in waste management, logistics, or sustainability
• Experience working in African or emerging markets

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 month

Do you share our vision of affordable and accessible mental health counselling, and want to be at the forefront of our mission to do more, for those in need, through a sustainable charitable enterprise? 

Evolve counselling is seeking additional experienced senior leadership professionals to join us as Trustees (voluntary) in general governance roles and also specialists in mental health and counselling therapies (delivery and standards), plus commercial business development – to contribute to our sustainability and growth ambitions. 

We are focussed on creating a platform for growth, to meet the surge in demand for counselling therapies. With a recent change of Chair, other new Trustees joining the board, and the retirement of our current CEO on the horizon, this is a time of change and the next three years are crucial for success. 

We welcome applications from individuals with backgrounds in any of the following areas:  

• Business strategy and planning  

• Commerce/industry/NHS/Government 

• Charitable Governance - and the Nolan Principles of public life 

• Working at senior strategic levels within the charity/CIO sector  

• Financial management  

• Legal expertise  

• Experience of leading in health services, mental health, advocacy, or advice services  

It is, of course, crucial that all our trustees can commit to bring time, energy, engagement, and expertise to our work. In addition to taking decisions on major matters they participate though committees and working groups, guiding and encouraging the efforts of our small and resolute management team though their own experience and contacts. 

Details 

Trustee – Evolve Counselling CIO (1181861)  

• Location: Remote/Cambridgeshire area  

• Voluntary role: Reasonable expenses paid.  

• Time commitment: The board meets 4-5 times per year mostly online, with an AGM in person meeting, and four committees meeting at various intervals. An average commitment is about 1-2 days per month outside office hours. 

• Term: Negotiable. Trustees generally commit to a three-year term, extendable by re-election. 

• Application closing date: Applications are sought on a rolling basis. 

About Us:  

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around five hundred counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.  

Who we’re Looking For:  

Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial, public sector, and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, expertise in health services, and experience of not-for-profit leadership and finances, to make growth plans a reality.  

The Board will keep us on track with good governance through oversight of our work and will also help our new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services.  

Application process: Please email your CV and letter of application stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth. Following that, our Chair or CEO will be in touch to set up an informal discussion of the role. 

Closing date: Applications are being accepted on a rolling basis, but early application through April/May 2026 is encouraged.

Chair of Trustees at Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary: 

We're looking for a Chair of Trustees to help shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. This would be someone to support us with our strategy in line with our mission and our values. In this role, you will lead the Committee and other Trustees co-chairs of the charity, share responsibility for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with our small staff and our volunteers.

WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing advice and financial support to its clients and assisting them to integrate into the local community.

The Partnership has grown dramatically over the past 5 years, which is why we are looking for a Chair to join us. WTRRP is run by a committee that meets typically every 1-2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.

We would welcome applicants with any of the following experience:

• Governance and previous Committee experience
• Business development and charitable fundraising
• Human resources and people management
• Lived experience of being a Refugee or Migrant
• Financial background

Principal responsibilities:

1. Be part of the Committee, supporting the organisation as it grows and develops.
2. Have availability to regularly attend the Tuesday hub/drop-in at St. Marys church from 11- 2pm to support the team.
3. Oversee the administration and coordination of sub-committees.
4. Serve as line manager to our Operations Manager, helping to conduct planned supervision and appraisals.
5. Represent the Partnership as required to the public or external parties such as funders and Community groups.

This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.

College of Sexual and Reproductive Healthcare (CoSRH)
Voluntary role | Travel expenses reimbursed | Hybrid (London and/or virtual)

CoSRH is seeking an experienced Digital, Technology and Cyber Security Trustee to join its Board and provide strategic leadership on technology, digital innovation, data governance, and cyber security.

As a Trustee, you will share collective responsibility for the governance, sustainability, and strategic direction of CoSRH. In this specialist role, you will act as the Board’s lead on digital and technology matters, offering insight and constructive challenge to ensure CoSRH’s technology strategy is forward‑looking, secure, ethical, and aligned with the organisation’s mission and member needs.

Key responsibilities include overseeing digital transformation and technology investment, advising on cyber security risk and incident preparedness, supporting data protection and GDPR compliance, and contributing to decisions on technology procurement and supplier management. You will also help the Board understand the implications of emerging technologies, such as AI and automation, and support the development of digital capability and awareness across the organisation.

We are looking for someone with significant senior‑level experience in IT, digital technology, or cyber security, ideally with board or executive‑level exposure. You will be able to communicate complex technical issues clearly to non‑technical audiences and have a strong understanding of governance, risk, and compliance. Experience in the charity, healthcare, or membership sectors is desirable but not essential.

Time commitment: Approximately 12 days per year
Term: Three years, with the possibility of renewal

This is an excellent opportunity to use your expertise to make a meaningful impact in a respected healthcare charity.

Admin Manager/Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for an Admin Manager/Lead to build the operational backbone that keeps this national movement running smoothly.

Why This Role Matters

Behind every programme, every challenge, and every breakthrough moment for a man in our community, there’s a huge amount of organisation happening quietly in the background.

Your work will ensure that the charity runs efficiently, that volunteers and programme leads have what they need, and that our systems support — rather than slow down — the mission. You’ll be the person who brings clarity, structure, and calm to a fast‑growing movement.

This is a founding role. You will help build the administrative systems and processes that will support men across the UK for years to come.

What You’ll Lead

As our Admin Manager/Lead, you will:

• Build simple, effective administrative systems that keep the charity running smoothly

• Manage inboxes, documents, schedules, and internal communications

• Create and maintain clear processes that support volunteers and programme leads

• Keep information organised, accessible, and up to date

• Support onboarding processes and ensure volunteers have what they need

• Work closely with leadership to streamline operations as we grow

• Help build a movement that changes the way men experience wellbeing in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Naturally organised and enjoy bringing order to busy environments

• Someone who loves creating simple systems that make life easier for everyone

• Reliable, detail‑focused, and comfortable managing multiple tasks

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

You do not need charity experience. You do not need formal admin qualifications. You just need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help build the administrative foundation at the heart of MINDSET.

Are you passionate about using your skills and expertise to help support and develop a UK-wide relationships and sex education charity?

Sexpression:UK provides high quality, comprehensive relationships and sex education workshops to young people between the ages of 11-18 in schools and youth groups. We operate across the UK through our unique network of affiliated branches and volunteers based at universities and students’ unions in 15 towns and cities.

You will have strong empathy with our mission to educate and empower young people to make individual, informed decisions about their bodies and their health. You will be committed to using your expertise to contribute to the future development of the charity and ensuring high quality governance of the organisation.

We are looking for a motivated individual with demonstrable experience in leadership or governance to join our board as Chair of Trustees.This is an exciting time to join our charity with the opportunity to contribute to a unique youth-led charity playing a leading role in some of today’s biggest issues.

The e-Assessment Association Ltd. (eAA) is seeking committed and experienced members to join its Board of Directors and help shape the future of e-assessment. 

Following the Association’s incorporation as a company limited by guarantee in 2025, the Board plays a critical role in providing strategic leadership, governance and oversight, ensuring the eAA continues to deliver positive impact for members and the wider assessment community. 

Three Director positions will become vacant in September 2026: 

• Two Ordinary Director roles, to be filled by Ordinary Members 

• One Organisational Director role, to be filled by an Organisational (Sponsor) Member. 

Directors are appointed for a three-year term, as part of the eAA’s annual rotation system, which balances continuity with fresh perspectives.

The Role of a Director 

Directors collectively support the delivery of the eAA’s objectives, including professional support for the sector, positive advocacy for technology in assessment, the development of good practice, and awareness-building across the global assessment community. 

The role involves: 

Always acting in the best interests of the Association 

• Contributing to Board discussions, decision-making and strategy 

• Providing constructive challenge and assurance 

• Contributing in practical ways where appropriate 

The expected time commitment is approximately 4–6 hours per month, including Board meetings and preparation. 

A Skills-Led Recruitment Approach 

The eAA Board operates on the principle of collective capability. No individual Director is expected to cover every skill or area of expertise. 

Recruitment is therefore skills-led and informed by the Board’s Skills Matrix, which identifies areas of strength, gaps and emerging risks at a collective level. Each recruitment round focuses on strengthening priority capability areas, ensuring the Board remains effective, balanced and future focused. 

Applicants are encouraged to be open and proportionate when describing their skills and experience, focusing on how they would complement the existing Board. 
 
How to Apply 

Applications and nominations are submitted via an online form.

• Depending on membership type: 
  Ordinary Members must be nominated by two other Ordinary Members
• Organisational Members may nominate an employee to apply as an Organisational Director   

The application form includes: 

• Background and eligibility information 
• A personal statement (up to 500 words) 
• A structured skills and experience section aligned to the Board Skills Matrix
• Availability and commitment information
• A high-level declaration of interests 

Key Dates 

• Nominations close: 26 June 2026 (12 noon GMT) 

• Interviews: 16 or 17 July 2026 

• Outcome announced: September 2026 

• Appointment start date: 25 September 2026 

Application process

All applications are reviewed by the Nominations Committee, which: 

1. Verifies eligibility and completeness 

2. Reviews applications against the agreed skills priorities 

3. Invites shortlisted candidates to meet a selection panel 

4. Takes up references 

5. Makes recommendations to the Board 

The Board makes the final appointment decisions, and all applicants are informed of the outcome.

What Will You Be Doing?

As a Trustee of Autism Together, you can make a very real difference to the lives of the people we support.

The Board is looking to add to the existing Trustee team, to support Autism Together with its ideas for growth and implementation of its ongoing strategic business plan. As a new Trustee, you can play a pivotal role in driving new pathways to grow our charity and further improve support for the people in our care.

Successful applicants will be joining the board of one of the UK's leading specialist service providers, a charitable organisation which directly supports over 400 autistic adults, through a workforce of more than 900 staff.

Founded in Wirral, Merseyside, in 1968 by a group of pioneering parents, today the charity ranks among the top 1,500 charities by turnover in the UK.

Autism Together is a complex, stimulating, award-winning organisation with an annual income of over £33m and a substantial property portfolio. The charity provides Residential care, Supported Living, Day Services, specialist autism training, and offers advice and support to families across the region.

The organisation manages two farms, an expansive woodland, three cafés, and a rock band led by people the charity supports.

As a charity, our mission is to help autistic people develop to their full potential, and to educate and develop their community around them.

Our Charity Values Are:

• To promote positive communication.
• Be person-centred.
• Promote learning.
• Be respectful.
• Enhance community connection.

Autism affects everyone differently, so we work with each individual to help them overcome the difficulties the condition presents them with, helping them to lead a more active, creative, and fulfilling life.

As a Trustee, you will help us to maintain our missions, values, and ethos as we work towards our strategic goals.

What Are We Looking For?
We are seeking Trustees who will bring relevant skills and experience in at least one of the following areas:

• Community-led development and action.
• Financial management.
• Legal and HR experience in the field of commercial and charity law.
• Communications experience.
• IT and governance structures.
• Property and Estates.
• Governance and/or knowledge of quality assurance.

Beyond technical and strategic abilities, we are looking for individuals who are committed to our mission and values, with strong interpersonal skills to constructively challenge the Board and the Executives in the best interests of the people we support.

Joining the Board of a leading national provider of services to autistic people, you will work alongside the current Board of Trustees and the Executive Team to provide a sector-leading service to propel the organisation into a bright, secure and successful future, supporting autistic people and their families to live rich and fulfilling lives.

We look forward to hearing from you.

What Difference Will You Make?

This is an exciting time to be joining our organisation, as we start to see the fruits of our ongoing strategic business plan and continue to expand our portfolio of estates.

This Trustee position is key to supporting the governance of Autism Together, helping guide the organisation in the right direction, while giving our staff the tools and opportunities to provide the best possible care for the people we support.

The Board plays a key role in the running of Autism Together. It sets out the organisational strategy and is responsible for agreeing the direction and values of the charity, while overseeing the finances and managing risk.

With the recent appointment of a new interim CEO, it is an important time for our Trustees to support our existing plans for growth, while looking towards the future of our charity. We need individuals who can offer professional and practical experience, in order to bolster our Board as they undertake key governance decisions in the best interests of the organisation.

Our Trustees contribute significantly to the strategic planning and direction of Autism Together and successful candidates will need to demonstrate experience in governance and good communication, while conforming to our Trustee Code.

The Board recognises that diversity of Trustees is vital if we are to operate with excellence, and we warmly welcome applications from individuals of diverse backgrounds.

Trustees are expected to attend 8 board meetings per year, become actively involved in at least one quarterly sub-committee, and to familiarise themselves with all aspects of the charity's work.

Interested in the Position?

Please apply via this site, letting us know why you wish to become a trustee of Autism Together and what skills you believe you will bring to this position.

All applications will considered by the Board’s Nominations Committee. If you are shortlisted, you will be contacted for an informal chat with a trustee, the CEO or a member of the Executive Team and a visit to view some of our facilities to gain a better understanding of the services. Following this, a mutually convenient date for interview will be arranged.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

About The Big House

The Big House Multibank exists to improve lives and build a more sustainable Scotland by reducing waste, maximising resources, and supporting families facing hardship. We do this by redistributing surplus goods from corporate partners to frontline organisations, schools, social workers, health visitors and community groups who support families in crisis.

Based in Fife, with satellite hubs in Dundee, Perth and Edinburgh, and expanding across Scotland, we combine environmental action, social justice and community partnership to tackle poverty, reduce pollution and strengthen local support systems.

Our work supports families to stay together, children to thrive, and communities to flourish while diverting significant volumes of surplus goods from landfill.

Our Ambition
Our 2026 Business Plan sets out an ambitious growth agenda, including: 

• Doubling the volume of goods distributed 
• Expanding into the Glasgow City Region 
• Introducing digital inventory and tracking systems 
• Embedding wrap-around care pathways for families 

Strengthening our circular economy and environmental impact 

Increasing fundraising, communications and corporate partnerships 

To deliver this, we are strengthening our Board to ensure excellent governance, strategic leadership, and a clear focus on impact, purpose and people. 

Purpose of the Role

To provide strategic leadership and governance, ensuring The Big House fulfils its charitable objectives, operates effectively, and remains sustainable, accountable and impactful.

Key Responsibilities

• Set and uphold the strategic direction of the charity
• Ensure legal, regulatory and financial compliance
• Provide oversight of risk, safeguarding and organisational performance
• Support and challenge the executive team constructively
• Act as an ambassador and advocate for The Big House

Legal Duties

Trustees share collective responsibility for:

• Acting in the best interests of the charity
• Managing resources responsibly
• Ensuring accountability and transparency
• Complying with charity law and governance best practice

Skills & Experience We Are Seeking 

We are seeking individuals with senior-level expertise in one or more of the following areas: 

• Safeguarding & Social Care - senior experience in social work, education, health, early years or family support services, with strong safeguarding expertise. 
• Supply Chain, Logistics & Warehousing - experience in logistics, operations, warehousing, fulfilment, or supply chain transformation. 
• Digital Transformation & Data Governance - experience delivering digital systems, data governance, cyber security or operational technology. 
• Circular Economy & Environmental Leadership - background in sustainability, reuse, recycling, environmental strategy or circular economy innovation. 
• Corporate Retail, FMCG & Surplus Partnerships - senior experience within retail, manufacturing or FMCG, particularly in surplus, ESG or supply chain partnerships. 
• Social Enterprise & Scale-Up Leadership - experience growing mission-led organisations, trading models or hybrid charities. 

We also welcome candidates with strengths in: 

• Finance, audit and risk 
• Fundraising and philanthropy 
• Communications, brand and public affairs 

We are seeking Trustees who demonstrate: 

• Strategic thinking and sound judgement 
• Strong interpersonal and communication skills 
• Integrity, empathy and emotional intelligence 
• Commitment to social justice and environmental sustainability 
• Willingness to contribute time, expertise and energy 
• Ability to challenge constructively and support collaboratively 

We particularly welcome applications from individuals who: 

• Bring lived experience of poverty or inequality 
• Are underrepresented in charity governance 
• Are at an earlier stage of their Board career 

Timeline: 

• We are recruiting Trustees on a rolling basis to allow flexibility and to ensure we appoint the right people at the right time as the organisation continues to grow. 
• Applications will be reviewed as they are received, with interviews scheduled throughout the year. 
• Appointments will be made on a rolling basis, with new Trustees formally ratified at the next appropriate Board meeting or Annual General Meeting (AGM), in line with our constitution. 
• While we anticipate a number of appointments during 2026, we encourage early applications and expressions of interest at any point. 

For more information, please download the job description attached in this advert. 

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.