Supporter data manager volunteer roles in Birmingham

We are looking for an experienced Senior Data Analyst to join now-u and help us better understand how users interact with our app and digital platforms. This is a great opportunity for someone who enjoys working with data, solving problems, and turning insights into meaningful improvements that can support positive social impact.

In this role, you will work closely with the Insights, Marketing, and Development teams to analyse data, improve reporting, and help the organisation make more informed decisions around user engagement and retention. You will also support the creation of dashboards and reports that help teams better understand user behaviour and performance across campaigns and platforms.

We are looking for someone with strong analytical skills, experience working with data and reporting tools, and the ability to communicate insights clearly to different audiences. Someone proactive, collaborative, and comfortable working across teams in a fast-paced and purpose-driven environment would be a great fit for this role.

We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.

About the role:

As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.

You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.

This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.

Experience Qualification and Requirements

Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.

Main Responsibilities / Key Duties

· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.

· Build and maintain automated communication workflows and audience journeys.

· Manage audience segmentation to ensure communications are personalised, relevant, and effective.

· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.

· Track retention, engagement, conversion, and communication performance metrics.

· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.

· Ensure consistency in tone, branding, and messaging across all communication channels.

· Manage CRM systems, subscriber databases, and email marketing platforms effectively.

· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.

· Support fundraising and promotional campaigns through strategic communication planning.

· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.

· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.

· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.

· Support the development of long-term retention and community engagement strategies.

· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.

· Work within existing organisational systems while recommending improvements where appropriate.

· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.

Essential Skills and Experience

· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.

· Strong experience managing email marketing campaigns from planning through execution and reporting.

· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.

· Strong written and verbal communication skills.

· Experience using analytics and data insights to improve audience engagement and retention.

· Ability to manage multiple campaigns, workflows, and deadlines effectively.

· Understanding of CRM systems, automation tools, and audience segmentation strategies.

· Strong organisational skills and attention to detail.

· Ability to work collaboratively across digital, design, and content teams.

· Understanding of GDPR principles and ethical communication practices.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working within non-profit, CIC, advocacy, or community-led organisations.

· Experience supporting fundraising or membership campaigns.

· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.

· Experience building automated customer or member journeys.

· Understanding of behavioural engagement and retention strategy.

· Experience using reporting dashboards and campaign analytics tools.

· Experience working in media, education, healing, or social impact environments.

What This Role Requires:

· Strong understanding of email marketing systems and retention strategy.

· Ability to create audience-focused communication campaigns.

· Understanding of CRM management and audience segmentation.

· Confidence working with analytics, reporting, and performance tracking.

· Ability to work independently while collaborating within wider digital systems.

· Comfort working within safeguarding, ethical communication, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure and communications project.

· Leadership-level experience building ethical communication systems for social impact.

· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.

· Direct contribution to education, membership, healing, and survivor-centred services.

· Experience working alongside digital teams, strategists, designers, and systems leads.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven marketing.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to work with data, reporting, or structured communication systems.

· People who prefer not to work within shared systems, ethical standards, and collaborative processes.

If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

This is an opportunity for someone who holds a PhD or Research Master’s degree to join our team as a Research Manager, and use their experience in guiding and managing our research function(s). Initially there will be a focus on managing the preliminary research function, which carries out research on specific topics to best inform, guide and direct our work in protecting the rights and interests of young people.

Responsibilities

· To manage welfare of researchers

· Look after day to day management and support of teams, stand in for absences (including undertaking research tasks, where necessary).

· Monitor and report on performance

· To advise on and provide feedback on matters of research

· To line manage senior researchers

· To advise on, guide and manage research workflow, ensuring of ethical research and policy compliance

· To ensure of a focus on organizational goals

· To lead planning as required

· To have oversight on research being carried out and the outcomes of such, ensuring it is to a high standard

You will need

· A PhD or Master’s degree

· To have experience operationally in a research role

· To understand how to motivate a team and manage others

Benefits

This is a UK based 100% fully remote and flexible role with a time commitment of 5 hours per week.

Supportive Team and Management to enhance your skills and build on your experience.

Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

Why volunteer with us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Research department serves as the intellectual foundation of our mission. As Operations Manager of Department, you will lead the critical task of gathering evidence, data, and lived-experience narratives that inform our training programmes and public discourse. While we host the Professional Development Programme (PDP) to support career changers, the Research function is a core strategic pillar that ensures our advocacy is grounded in fact and that the systemic barriers faced by our communities are accurately identified and challenged.

Operations Manager of Department (Research)

The Opportunity

This position offers a significant career step-up, providing experience in managing complex research projects and data analysis within a social justice framework. In this Operations Manager of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our organisation’s voice remains authoritative, evidence-based, and impactful.

Role Purpose

The Operations Manager of Research sits between Directors and Managers, turning high-level investigative goals into clear, deliverable research plans. You own the direction, methodology, and delivery control of the Research department to ensure that all reports, white papers, and data sets are produced with academic rigour, accuracy, and pace.

Key Responsibilities

• Strategic Research Planning: Turning Director objectives into practical research schedules, including literature reviews, data collection phases, and report drafting.

• Manager Leadership: Coaching Research Managers to coordinate field work and data analysis effectively, ensuring all project components are visible in MeisterTask.

• Assurance & Quality Control: Reducing rework by refining research methodologies and ensuring all outputs are fact-checked and peer-reviewed before reaching the final sign-off stage.

• Director Reporting: Providing weekly reports on the research pipeline (active studies, pending analysis, and upcoming publications), WIP status, and risks to project timelines.

• Culture & Standards: Ensuring all research activities align with ethical guidelines, data protection standards, and Quilombo UK’s professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support (e.g., legal review of ethics or graphic design for data visualisation).

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Requirements

• Proven experience in research management, academic research, or social science investigation.

• A portfolio of published reports, articles, or research papers / CV.

• Familiarity with qualitative and quantitative research methodologies and project management software (such as MeisterTask).

• Flexibility and openness to work on a variety of subjects related to EDI and social justice.

• Focused, organised, and able to prioritise complex analytical tasks under tight deadlines.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead through others.

• Excellent written communication skills with a keen eye for detail and data accuracy.

• Degree in Social Sciences, Research Methods, Humanities, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Behçet’s Disease is an auto-immune disorder which is incurable but can be managed by specialist consultants. It is very rare and can affect any part of the body. It often takes years to diagnose and can be debilitating to the patient. 

Behçet’s Patients Centres (BPC), a charitable company, was formed in 2011 to provide the specialist, multi disciplinary care for patients.

We are seeking to recruit a Finance Director to our Board in order to both increase our experience and skills base and to facilitate effective succession management. This is a volunteer role that offers rewarding experience and the chance to make a difference in the lives of those who are affected by this rare condition.

This is a highly autonomous role that will make a big difference to the Board of Directors and their purpose to provide a service to one of the rarest patient groups in England. We’re looking for someone who can come in and help us build on our achievements and do things even better. You will be responsible for the financial management of the charitable company to ensure we successfully deliver our contractual commitments and thus influence the future of our funding, (we have a contract which runs until March 2028). You will play an important role as a member of the Board of Directors, ensuring they are guided by your financial expertise. This will involve preparing budgets; paying salaries and finances owing to HMRC and invoicing the NHS. We also work collaboratively with Behçet’s UK, the registered charity for patients with Behçet’s Disease and you’ll be building relationships with that charity. 

The time commitment for this role is around 2 to 3 days per month on average, with extra time needed around budgeting and year end accounts. 

Experience Required:

• Proven management and leadership skills
• Proven financial skills in budget preparation and management
• Proven communication skills
• Awareness of both Charity and Data Protection Law
• Computer literate in use of Microsoft products
• Experience of contract performance management
• Flexibility of working hours to attend quarterly Director meetings and the Behçet’s UK Annual Conference

Qualifications Required:

• Educated to degree level or equivalent financial experience. 
• Preferably a qualification with CIMA, ACA or ACCA (or working towards) 
• A UK driving licence and the ability to travel 
• A clean Disclosure & Barring Services check will be undertaken 

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

National Relief Trust, we are dedicated to making a real difference through charity support, community development, and focused health initiatives. To keep our programs running smoothly and reaching the people who need them most, we rely on a strong behind-the-scenes team.

The Role We are looking for a highly organized and reliable volunteer to join us remotely as an Operations Support Coordinator. In this role, you will be the glue that holds our daily operations together. If you love keeping things tidy, organizing information, and supporting a busy team from the comfort of your own home, we would love to hear from you.

What You'll Be Doing

• Day-to-Day Admin: Helping our team with general administrative tasks to keep projects moving.

• Data Entry & Organization: Keeping our records, files, and databases accurate and up to date.

• Team Support: Assisting with scheduling virtual meetings, taking notes, and organizing digital workspaces.

• Communication: Acting as a friendly point of contact for basic team inquiries and helping route emails to the right people.

What We’re Looking For

• Organized: You have a great eye for detail and like keeping things neat and structured.

• Tech-Comfortable: You are confident using standard tools like email, word processors, and spreadsheets (e.g., Microsoft Office or Google Workspace).

• Self-Motivated: Since this is a remote role, you are happy to work independently and manage your own time.

• Friendly Communicator: You are comfortable reaching out to team members online and writing clear, polite emails.

• No prior charity experience is strictly required, just a willingness to learn and pitch in!

What’s In It For You?

• Gain practical, hands-on experience in operations and charity administration.

• Work flexibly from home, fitting your volunteering around your current schedule.

• Join a welcoming, passionate team dedicated to health and community development.

• Make a genuine, lasting impact on the causes we support.

Job Description

Volunteer SEO Strategy Manager

Job Title

Volunteer SEO Strategy Manager

Location

Fully Remote

Hours

Flexible dedication

Reporting To

Podcast Production Director

About Us

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/YouTube Channel and healing membership organisation dedicated to providing a platform for survivors and whistleblowers to share lived experiences, expose systemic failures, and promote healing through culturally trauma-informed care.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education, empowerment, and truth-based storytelling. Through our podcast, digital content, and community initiatives, we aim to challenge generational cycles, expose hidden truths, advocate for justice, and inspire transformation.

Our content focuses on:

• Survivors of CSA, RSA, CT, and CA stories
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Job Purpose

The Volunteer SEO Strategy Manager will play a critical role in increasing the visibility, reach, and digital impact of our platform across search engines and online platforms.

You will be responsible for developing and implementing SEO strategies that help our podcast episodes, YouTube content, articles, campaigns, and educational resources reach wider audiences globally.

This role requires strategic thinking, creativity, research skills, digital awareness, organisation, and a passion for mission-driven storytelling and advocacy.

About the Role

The Volunteer SEO Strategy Manager will:

• Develop SEO strategies to increase website and content visibility
• Conduct keyword research related to:
  • whistleblowing
  • trauma healing
  • survivor advocacy
  • youth empowerment
  • institutional accountability
  • social justice topics
• Optimise podcast titles, descriptions, blog posts, YouTube content, and digital campaigns for search engines
• Research audience trends and search behaviours
• Support content discoverability across Google, YouTube, and social platforms
• Collaborate with content creators, editors, outreach teams, and production staff
• Monitor SEO performance and suggest improvements
• Help build long-term digital growth systems and audience engagement strategies

This role requires both analytical thinking and creativity, with the ability to ethically amplify sensitive, truth-based storytelling while respecting the organisation’s values and mission.

Main Responsibilities / Key Duties

• Develop and manage SEO strategies for podcast, YouTube, and website content
• Conduct keyword and competitor research
• Improve organic search rankings and audience reach
• Optimise metadata, titles, descriptions, tags, and website structure
• Analyse performance metrics and recommend growth opportunities
• Support content planning using SEO insights and audience trends
• Collaborate with media, outreach, and production teams
• Maintain organised tracking systems and reporting processes
• Help establish scalable SEO workflows and digital growth systems

Skills, Experience & Requirements

Essential Skills & Qualities

SEO & Digital Strategy

• Understanding of SEO principles and digital content optimisation
• Knowledge of keyword research and search trends
• Ability to analyse data and audience behaviour
• Strategic and creative thinker

Communication & Collaboration

• Strong written and verbal communication skills
• Ability to work collaboratively within a remote team
• Professional and mission-aligned communication style

Organisation & Systems

• Highly organised and detail-oriented
• Able to manage multiple projects and deadlines
• Proactive problem solver

Personal Attributes

• Self-motivated and resourceful
• Passionate about advocacy, healing, and social impact
• Resilient and adaptable
• Mission-driven with a genuine interest in truth-based storytelling
• Calm under pressure and solution-focused

Desirable Experience

Experience in any of the following areas is desirable but not essential:

• SEO strategy and content optimisation
• Digital marketing
• YouTube SEO
• Podcast growth strategy
• Blogging or website management
• Media production
• Journalism
• Social media strategy
• Analytics and reporting tools
• Advocacy campaigns or NGOs
• Creative workflow management

Lived experience, passion, determination, and alignment with our mission are equally valued.

What You Will Gain

• Founding role experience within a purpose-driven media organisation
• Opportunity to build and shape the organisation’s SEO and digital growth strategy from the ground up
• Direct involvement in a platform advocating for healing, justice, and truth
• Hands-on experience managing and scaling digital visibility and audience engagement
• Opportunity to expand your portfolio and leadership experience
• Long-term growth opportunities as the organisation expands globally
• Potential pathway into paid opportunities as funding and growth increase

We believe in collectivism over individualism. As the platform grows, your opportunities, influence, and impact grow with it.

Additional Notes

This role may not be suitable for individuals who:

• Prefer low-responsibility volunteer work
• Dislike analytics, tracking, or performance-based strategy
• Are seeking immediate paid employment
• Prefer avoiding strategic decision-making responsibilities
• Are uncomfortable working with sensitive or advocacy-related topics

Next Steps

Shortlisted applicants will be invited to participate in a practical discussion focused on SEO strategy, audience growth ideas, digital optimisation, and collaborative workflow planning.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in monthly group supervision support of 1.5 hours a month

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principles

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Position: Volunteer Database Administrator (Salesforce).

Location: Remote, with a minimum of 3-4 hours of overlap with UK working hours.

Estimated time: A minimum of 8 hours a month (Flexible schedule to suit your availability).

Expected duration: Ability to commit to a minimum of six months is preferred.

About us

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Established in 2007, we have grown into a network of more than 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

Our vision

A world in which everyone works together to strengthen the resilience of people most at risk and prevent hazards from becoming disasters.

Our values

1. Trust and openness to listen, share and learn
2. Transparency and mutual accountability
3. Equity and respect for diverse identities, needs and perspectives.

Purpose of these volunteer roles

We are seeking 2–3 enthusiastic volunteers to help us clear a backlog of membership applications, process new applications, and maintain, manage, and optimise our Salesforce platform. To meet our needs, we are recruiting for two distinct volunteering roles based on level of Salesforce expertise:

Role 1: Data Entry & administration – Perfect for individuals looking to gain hands-on database experience, or those who are passionate about data accuracy and enjoy structured, routine administrative tasks. You will focus on day-to-day data entry, updating member records, and maintaining high data accuracy.

Role 2: Salesforce optimisation & reports (experienced Salesforce specialist) – Designed for individuals with extensive Salesforce expertise. You will focus on building custom reports, creating dashboards, and optimising system workflows to improve efficiency.

Both roles are essential for ensuring our membership data is up-to-date and accurate, GNDR gets the most out of our Salesforce platform, and our global communications are impactful, targeted and relevant to our members.

What you will be doing

Data Entry & Administration:

• Process a backlog of existing membership applications and handle new member applications, ensuring details are accurately entered into Salesforce
• Assist in managing member groups, mailing lists, and automated workflows
• Monitor and maintain the data quality and integrity of member records
• Work with the Membership Engagement Coordinator and Regional Leads on membership administration and work plans
• Provide first-level support to internal users (e.g. fixing minor issues, updating records and correcting errors).

Salesforce Optimisation & Reports for Salesforce Experienced Volunteers:

• Work with the Membership Engagement Coordinator, Regional Leads, ED and consultant on optimising our use of the platform
• Create and customise reports and dashboards to track membership growth, event attendance, and member engagement
• Suggest and implement system and workflow improvements and optimise Salesforce use.

What we are looking for

• Communication skills: Ability to explain technical processes to non-technical team members
• Attention to detail: High level of accuracy with a commitment to data quality and integrity
• Technical expertise: Confidence working with Google Workspace, spreadsheets and databases
• Data security: Ensure compliance with data protection, confidentiality, and cyber security best practice
• Remote work set-up: Access to a reliable internet connection and to an up-to-date laptop or computer
• For Salesforce optimisation & reports: Prior extensive hands-on experience working with Salesforce. Salesforce certification is highly desirable.

What’s in it for you

• You will join a small and supportive team whose impact reaches across the world
• Gain practical experience managing a global database for the leading international network in Disaster Risk Reduction (DRR)
• Build your Salesforce expertise with real-world use cases relevant to your level of expertise
• Make a real difference by ensuring our network’s data is reliable. Your work will help us accurately represent and connect our 2,000+ members
• You will receive an insightful induction into GNDR’s work, training to carry out your volunteer role and ongoing support from the GNDR team
• Be part of a passionate and diverse global team.

Application process

Please click on "Redirect to Recruiter" to head to our website for instructions on how to apply.

Closing date: Open until filled. Applications are reviewed on a rolling basis; please apply as soon as possible to avoid missing out on this opportunity to contribute to our global mission.

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.

This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.

Role Responsibilities:

• General administrative support
• Data entry
• Presentation preparation
• Monitoring and responding to emails
• Research tasks and adhoc project support

Commitment:
Around 8 hours per week for a period of 12 months.

Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.

We’re looking for someone who is:

• Organised and detail-oriented
• Confident using email, Word, Excel, and other digital services
• Able to manage tasks independently
• Friendly, professional, and proactive
• Comfortable working remotely and as part of a team

Previous administrative or office experience is preferred.

Join us and play an important role in supporting the inner workings of a local organisation working with communities!