Supporter events officer volunteer roles in Liverpool

Regional Officers oversee chapters within a certain region. They provide support and guidance to the Presidents (and the rest of committee if needed) including advice and signposting as needed. They can also provide hands on support if requested. They should encourage chapters to collaborate including the sharing of resources, socials, fundraisers, training and events.

Fundraising volunteer in Cannock (Staffordshire)

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

About Charity Right

Charity Right is an international food charity - Registered Charity No. 1163944 in England & Wales

The Objects of the Charity are

1. To relieve poverty worldwide by
   • Providing food supplies, items, grants and services to individuals in need and other groups or organisations that are working to prevent and relieve hunger and poverty
   • Providing or assisting in the provision of education, training, healthcare projects and all the necessary support designed to enable individuals to generate a sustainable income and be self-sufficient
   • Undertaking and supporting research into factors that contribute to poverty and the most appropriate ways to mitigate these
   • The provision of grants to enable young people to participate in healthy recreational activities that they could not otherwise afford
2. The relief of financial need and suffering among victims of natural or other kinds of disaster in the form of money (or other means deemed suitable) for persons, bodies, organisations and/or countries affected.

Our work centres on breaking the cycle of poverty through sustainable school meals programmes. We currently provide daily school meals in displaced communities affected by extreme food insecurity. Our programme has helped save thousands of young peoples’ lives by freeing them to get an education, develop new skills into adulthood and lift themselves out of poverty.

With millions still going hungry worldwide, our vital work is needed now more than ever. We are at an exciting stage of growth and seek a trustee who can help us deepen our impact, strengthen our strategic direction, and ensure our programmes continue to transform lives for decades to come.

Our Commitment to Diverse Leadership

We strongly encourage applications from women and younger Muslim professionals who can bring fresh perspectives, sectoral expertise, and a long-term strategic vision to our board. We recognise that diverse leadership strengthens our governance, deepens our understanding of the communities we serve, and ensures our programmes remain relevant and impactful.

Age, gender and background diversity is not just important to us in principle, but it is essential to fulfilling our mission effectively. We actively seek to build a board that reflects the breadth of our supporter base and the communities we serve.

About the Role

We are seeking dedicated and passionate individuals to join our board of trustees. Our mission is to provide school meals to children in developing countries, with the goal of reducing hunger and improving educational outcomes.

As a trustee, you will work collaboratively with fellow trustees to provide strategic guidance and oversight to the charity. You will help ensure our activities align with our mission and values. The trustee will work closely with other members of the board and staff to develop and implement plans and policies that support the charity's objectives and maximise the positive impact of its work.

Key responsibilities

• Serve as a member of the board of trustees, providing governance and oversight to the organisation
• Uphold Charity Commission and legal responsibilities as a trustee and company director
• Collaborate with fellow trustees and staff to develop and implement strategies, plans and policies that support the charity's objectives and values
• Champion the charity to external stakeholders and partners
• Attend and actively participate in board meetings and events
• Ensure robust compliance with legal and regulatory requirements
• Act as an ambassador for the organisation, using your network to advance our mission

Person Specification

• Genuine passion for international development and our mission to end child hunger
• Experience in one or more of the following areas: [AK1] finance, programmes, marketing, fundraising, technology, and operations
• Strong analytical, strategic and critical thinking skills
• Strong interpersonal and communication skills, with ability to contribute constructively to board discussions
• Ability to work effectively as part of a diverse team
• Willingness to dedicate time and energy to the charity’s success
• Strong understanding of governance and regulatory requirements for charitable organisations, demonstrating integrity, accountability, and commitment to collective decision-making
• Demonstrates highest standards of personal integrity, honesty and ethical behaviour, avoiding conflicts of interest and prioritizing the charity's mission
• Engages respectfully and collaboratively with board members, staff and stakeholders, fostering an inclusive environment and modelling the charity's values
• Understanding of the cultural and economic contexts of the countries where the charity operates is a plus.

Organisation Structure

The board of trustees provides strategic oversight and governance to the Executive team, who manage day to day operations. Trustees work collaboratively with the Chief Executive and Senior Leadership Team, offering guidance while respecting operational independence

Commitment

Trustees are expected to attend all board meetings which are scheduled to accommodate trustee’s availability. Most meetings are done via video conferencing, and on occasion we meet in person at a suitable location. Individual commitments are agreed between each trustee and the Chair of the board.

Commitment

• Board meeting – quarterly
• 2-hour meetings with reports to read one week in advance
• Telephone meetings – as required
• 30-minute conference calls occasionally required in between board meetings
• Staff away day – once yearly
• A day of in-person workshops, planning and Q&A with staff
• Events – as required
• Occasional participation in promotional events – usually early evening
• Project groups – as required
• Occasional working alongside staff to complete projects – as fits expertise and diaries

Application Process

If you would like to formally apply for the role, please include a letter of application along with your current CV.

In your letter, please outline:

• Your motivation for applying and connection to our mission
• Your relevant experience, expertise, or perspective that you would bring to the board
• What you hope to contribute to Charity Right and gain from the trusteeship
• Your commitment to championing diversity and inclusive leadership
• Declaration of any potential conflicts of interest

We are happy to discuss the role in more detail and answer any questions you may have about the board service.

Charity Right is an equal opportunities organisation. We are committed to building a diverse board and strongly encourage applications from individuals from all backgrounds, particularly those currently underrepresented in charity governance.

The Widening Participation Officer tries to recruit, engage and support as many 16-18 year old volunteers as possible across all of our chapters, with particular focus on those that’d benefit the most from additional WP volunteers, often those
chapters doing the most events.

Due to the sizable scope of the role, the WP Subcommittee is there to help as needed. This is primarily through admin work. You should ensure that you have a suitable number of keen volunteers within the subcommittee that you can delegate tasks to, ensuring that they were well informed, supported and any tasks followed up. This is likely to involve plenty of messaging and occasional meetings.

A primary part of the role that you can delegate is to conceptualise and write the policy for managing 16-18 year old volunteers. This should have a focus on appropriate safeguarding and you can get input from the subcommittee and other Trustees/Officers but should include things like recruitment methods, required paperwork, risk assessments, management at events etc. These policies need to then be communicated effectively to committee and volunteers. 

There are several ways that WP volunteers should be recruited. Schools/6th Forms should be proactively reached out to and a long-term connection formed, ideally through a named person such as a head of year, head of medicine applications or career progression advisor. They can then pass the information on to their students using a range of methods ranging from email to sending a video to, if the local chapter is keen or a member of the subcommittee is nearby, an  in-person visit to an assembly or lunchtime/after-school training session.  

Efforts should be made to build relationships with National bodies that provide volunteering or work experience to 16-18 year olds such as In2MedSchool and Medic Mentor, working closely with them to advertise our volunteering to their
students. 

Once students are interested, they should be able to register as volunteers and attend an Introduction Training session. This can be a WP-specific session with particular focus on benefits and support for WP volunteers such as Duke of Edinburgh hours.

Once volunteers are involved, they should be supported through their time with us including email updates, check-ins, social media posts and training sessions around key times such as university applications.

Finally, of particular note, you should work with the Conference Officer to ensure that WP volunteers are supported in attending the Annual National Conference, in a safe way and have talks of interest to them.
 

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Mavar is currently seeking a seasoned networker to join the Mavar Trustee Board as a Trustee with special responsibilities for strengthening our fundraising practice and broadening the charity’s donor base. Working with our Board and CEO, you’ll bring experience, insight and strategic guidance to help develop our fundraising capacity in support of the strategic development of the charity.

Mavar’s Mission

Founded on the belief that everyone has the right to choose their own path in life, Mavar’s central mission is to empower individuals who choose to explore opportunities beyond the strictly orthodox community to fulfil personal goals. Mavar supports our members’ efforts to achieve independence, live authentically and cope with the obstacles they may encounter as they explore options to live, work or study in the secular world – whether or not they choose to leave the Charedi community.

Mavar’s Service Users

Some men and women who have grown up in the closed world of the Charedi community hold personal and religious values that are not in line with the rest of the community. Attempts to follow their own path often bring them into direct confrontation with family, friends and neighbours who regard expressions of individualism or self-determination as heresy. These individuals fear that the community will ostracise them, leaving them feeling trapped, isolated and helpless.

Some may simply wish to explore options for obtaining a general education or improving their access to employment opportunities whilst wishing to remain within the ultra-orthodox community; others may look to divest themselves of the strictures of ultra-orthodoxy and to lead a more mainstream lifestyle. They all typically lack the everyday life skills to cope with the challenges of the secular world, which appears to them as a confusing, frightening and alien planet. Any effort to integrate with the outside, secular world is hampered by limited English language skills, cultural disorientation, lack of basic education or qualifications and negligible skills for employment.

Trustee Role Details

The day-to-day operations of Mavar are conducted by staff and volunteers under the leadership of our CEO and with the overall oversight of the Trustee Board.

Main Duties of the Fundraising Trustee:

• Contribute to the overall governance of the charity as a member of the Board of Trustees.
• Provide advice and support on fundraising strategy, ensuring income generation is planned and executed in alignment with Mavar’s budget framework and objectives.
• Act as a fundraising champion on Mavar’s board, working with the CEO and supporting other trustees to explore fundraising possibilities.
• If you have personal networks with fundraising potential, utilise them to support the work of the charity.
• Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
• Act as an ambassador for the charity, promoting its work and helping to raise its profile.
• Ensure compliance with fundraising regulation and best practice, as well as Mavar’s policies and procedures.

You are expected to give at least one day per month to your role. Board meetings take place four times a year in London, with a mixture of online and in-person meetings and are complemented by occasional online or in-person feedback meetings with the CEO and the Treasurer.

Person Specification

Essential

• Commitment to the charity’s mission and values
• Understanding of the legal duties and responsibilities of charity trusteeship
• Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns)
• Strategic thinker, able to balance long-term planning with practical advice
• Strong communication and networking skills

Desirable

• Experience of charity fundraising
• Existing networks that could support the charity’s fundraising efforts
• Understanding of charity finance and/or marketing
• Familiarity with Jewish cultural context

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?

Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.

Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.

As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!

Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.

There will be lots of varied things to help with!

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)

• Vulnerable adults

• Young people

• Ex-offenders

• Volunteers with lived trauma

• Communities historically failed by institutions

If safeguarding fails, everything fails. This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed

• Volunteers are supported, not exploited

• Risks are identified early, not ignored

• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

Experience in safeguarding within:

 Charity; Statutory services; Education; Health; Grassroots or community settings

• Experience working with vulnerable adults and/or children.

• Strong understanding of trauma-informed practice.

• Ability to respond to disclosures calmly and appropriately.

• Experience writing and implementing safeguarding policies.

• Risk assessment and incident management experience.

• Understanding of UK safeguarding legislation and guidance.

• Confidence challenging unsafe practice at any level.

• Ability to balance care with boundaries.

• Strong judgement under pressure.

• Clear written documentation skills.

• Capacity to work unpaid and full-time during build phase.

• Emotional regulation and professional restraint.

• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.

• Develop and own safeguarding policies, procedures and reporting pathways covering:

  •  Adults and children at risk
  • Volunteers and peer supporters
  • Digital spaces, storytelling, and online engagement
  • Ensure safeguarding is embedded into:
    • Recruitment and onboarding
    • Training and supervision
    • Programme design and delivery
    • Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.

• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

  • Timely, appropriate responses
  • Accurate recording
• Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.

• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.

• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.

• Deliver safeguarding guidance and training proportionate to role and risk.

• Monitor safeguarding practice across teams and intervene early where drift appears.

• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

  • Storytelling
  • Online engagement
  • Data use

• Maintain professional distance and emotional steadiness when handling complex situations.

• Review and update safeguarding systems as the CIC scales.

• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase

• Be comfortable working unpaid while the CIC is being built

• Be emotionally grounded and professionally boundaries

• Understand trauma without centring yourself

• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)

• Working with vulnerable adults and/or children

• Trauma-informed practice

• Policy development and implementation

• Risk assessment and incident management

Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”

• You avoid difficult conversations

• You seek authority without responsibility

• You are uncomfortable challenging leadership when needed

• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm

• The chance to build safeguarding the right way

• Influence over how protection, care, and accountability coexist

• The opportunity to shape a future paid safeguarding role

• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems

• Vulnerable people deserve real protection

• Community work must be safe to be sustainable

Location: Remote (with occasional in-person meetings)
Time commitment: Approx. 6–10 hours per month
Term: 2 years (renewable)
Deadline to apply: Friday 6 February 2026

About MS Together

MS Together is a charity focused on supporting young adults (18–35) living with multiple sclerosis. We provide peer support, accessible information, and inclusive events to help young people feel less alone and more empowered to live well with MS. We're a small, dynamic charity rooted in lived experience. Our work is shaped by the voices of our community, and we’re passionate about creating spaces that are welcoming, empowering, and genuinely life-enhancing.

Why join us as a Trustee?

As a trustee, you’ll play a key role in helping shape our strategy, support our growth, and ensure we’re delivering our mission effectively and sustainably. You’ll bring your experience, insights, and passion to a supportive board and have a real impact on the lives of young people with MS.

We’re particularly keen to hear from people who have experience in one or more of the following areas:

• Fundraising or income generation
• Marketing, communications and digital engagement
• Finance and accounting
• Legal and governance
• Data protection and data management
• EDI in service design / delivery
• Lived experience of MS or a strong understanding of long-term health conditions and the challenges faced by young people

However, you don’t need to have previous board experience – we welcome first-time trustees and offer support and training to help you thrive in the role

Your key responsibilities as a trustee:

• Attend and contribute to quarterly board meetings (held remotely)
• Provide strategic guidance and oversight of our activities and finances
• Support the CEO and staff team where relevant, using your skills and experience
• Act as an ambassador for MS Together and promote our work
• Ensure the charity complies with its governing document, charity law, and best practice
• Help safeguard the long-term sustainability and integrity of the charity

We are committed to building an inclusive board and welcome applications from people of all backgrounds, with a particular interest in hearing from underrepresented voices.

How to apply

Please complete our expression of interest form.

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you

The D D McPhail Charitable Settlement CIO (DDMCS), charity number 1197598, is an active grant making
Charitable Incorporated Organisation. It has succeeded the D.D. McPhail Charitable Settlement, charity
number 267588, which was founded in 1973 and operational till 2023.

DDMCS aims to support 2 or 3 major multi-year grant projects each year, which are actively sought by the
Trustees to enable small / medium sized charities to make a significant or step change in their activities. The
original trust deed and now the CIO constitution specifies three key areas of preference in the UK around:

• Furtherance of medical research,
• Care of the disabled particularly disabled children, and
• Care of the aged and infirm

The Trustees have wide discretion to support other charitable activities in the UK. There is more detail in
the annual report available via the Charity Commission website and the charity’s own website that outlines
the activities of the charity. Within these broad areas the Trustees recently agreed, following a strategic
review, to focus for the next grant making cycle on charities supporting care for the physical and mental
wellbeing of children living in poverty.

Further information can be found in the recruitment pack (attached).

We are seeking a Chair Designate to join our board, with a view to taking over as Chair in 2027. The Chair provides inclusive leadership to the Board of Trustees, ensuring effective governance and strategic direction for the charity. They act as an ambassador for the organisation, working closely with the Director and fellow Trustees to maximise impact for beneficiaries.

Key Responsibilities: 

Strategic Leadership
• Lead the Board in setting and reviewing the charity’s vision, mission, and strategic objectives.
• Ensure decisions align with charitable objectives and long-term sustainability.
• Promote diversity and inclusion within the Board and wider organisation.

Governance
• Ensure compliance with the charity’s governing document, Charity Commission guidance, and relevant
legislation.
• Maintain high standards of governance, risk management, and financial oversight.
• Facilitate annual Board and Trustee performance reviews

Board Management
• Chair Board meetings effectively, ensuring impartiality and open debate.
• Provide guidance and constructive challenge to trustees.
• Foster strong relationships among Trustees and between the Board and Executive Director.
• Drive Trustee recruitment and succession planning.

External Representation
• Act as an ambassador and spokesperson for the charity.
• Represent the organisation at external events and with grantees and key stakeholders
• Support advocacy through personal networks where appropriate.

Support to Director
• Maintain a clear distinction between governance and management roles.
• Ensure regular communication and a strong, collaborative working relationship.
• Provide guidance and support to the Director.

Person Specification:

Essential Skills and Experience
• Proven leadership experience at Board or senior executive level.
• Strong understanding of charity governance and the legal duties of Trustees.
• Strategic thinker with ability to balance long-term vision and short-term priorities.
• Financial literacy and ability to oversee budgets and risk management.
• Excellent communication, with ability to build consensus
• Experience in grant-making or philanthropic sector

Desirable
• Knowledge of charity law and regulatory frameworks.
• Established networks within relevant sectors (e.g., philanthropy, corporate, public).

Personal Attributes
• Commitment to the charity’s mission and values.
• Integrity, impartiality, and sound judgment.
• Ability to dedicate sufficient time and energy to the role.
• Collaborative and inclusive leadership style.
• Innovative thinker with ability to bring forward fresh ideas.

If, after reading the applicant pack, you feel you have the skills and experience we are looking for then please apply through CharityJobs, providing a CV and cover letter (2 pages max) detailing why you are interested in this role and your relevant experience. 

Shortlisted candidates will be invited for preliminary interviews in March (dates to be confirmed). Initial interviews will take place via Teams. 

The Trustees of DD McPhail Charitable Settlement CIO are committed to equality, diversity, and inclusion. We welcome applications from individuals of all backgrounds and experiences, particularly those underrepresented in leadership roles within the charity sector.

Please use the following contact details for any questions or queries you may have about the role or the charity:

info at ddmcphail dot org