Business development volunteer volunteer roles

About the Role

We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for the disability community across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.

We are looking for volunteers to help us expand our reach and impact. This role will focus on supporting partnerships with organisations, developing corporate relationships, and helping us explore new opportunities for fundraising and collaboration.

Who Are We Looking For?

• Is enthusiastic about increasing representation and inclusion.
• Enjoys development and may have experience in business development.
• Has experience working with corporate sponsors (helpful, but not essential).
• Is passionate about fundraising or has relevant experience.
• Is a strong communicator (verbal or other forms such as Sign Language, Eye Gaze, etc.).
• Thinks creatively and is willing to bring fresh ideas to the team.
• Can work remotely.

What Do We Expect?

• Willingness to undertake our training programme at a convenient time.
• Have an Enhanced DBS check (preferably on the update system) or be willing to complete one with us.
• Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed).
• A positive and inclusive attitude toward disability and illness.

What Can You Expect?

• A supportive, kind, and nurturing team that values its volunteers.
• Flexibility – there is no fixed rota, so you can contribute at times that suit you.
• Supportive approach to accessibility and accommodations.

Benefits of Volunteering with Buttons & Bubbles C.I.C.

• Make a tangible difference in your community.
• Develop skills in business development, fundraising, and partnership building.
• Enhance your CV and demonstrate reliability to future employers.
• Explore new areas of interest and take on additional tasks if desired.
• Build confidence while contributing to meaningful work.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Lead regular meetings with HODs to maintain visibility of resource needs and support proactive workforce planning.
• Partner with managers and HODs to drive the timely completion of volunteer supervision records through proactive monitoring and guidance.
• Act as a trusted HR partner, providing coaching and day‑to‑day guidance to volunteers, managers, and department heads.
• Deliver expert HR advice on performance management, grievances, and disciplinary matters in line with best practice.
• Manage and resolve escalations of volunteer relations cases with a consultative, solutions-focused approach.
• Support managers in identifying performance gaps and development opportunities within their teams.
• Partner with stakeholders to ensure consistent application of policies across the organisation.

Requirements

• Strong knowledge of UK employment laws and practices and its relevance in a volunteer led organisation.

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Previous volunteering experience or experience in any kind of start up desirable

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Two small community based organisations in Malawi are seeking practical finance support to strengthen day to day financial management, reporting and controls.

Both organisations work across vocational training, youth development and livelihoods support, with small local teams and simple finance systems.

The volunteer will work closely with staff to improve budgeting, cashflow management, financial reporting, record keeping, controls and procedures.

This is a very practical grassroots placement, focused on helping local teams build confidence, consistency and simple sustainable systems.

It would suit a collaborative and adaptable volunteer who is comfortable working hands on with small organisations and providing patient, practical mentoring.

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Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

A growing women’s empowerment social enterprise in Uganda is seeking a volunteer accountant to strengthen budgeting, cashflow forecasting and financial systems.

The organisation supports over 300 women artisans, including single mothers, widows and teenage mothers, through vocational training and income generating opportunities linked to handmade crafts.

As international sales opportunities grow, the organisation wants to ensure its finance processes remain practical, sustainable and fit for purpose.

The volunteer will work with the Founder and Managing Director to review internal processes and controls, support effective use of Zoho Books, review the chart of accounts, improve budgeting and cashflow forecasting, develop simple management reporting tools and support audit preparation.

This would suit a hands on volunteer comfortable working closely with a small local team.

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Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Dacorum Heritage is seeking a committed and people-focused Trustee to join its Board of Trustees and help shape the future of a charitable museum dedicated to preserving and sharing local heritage.

You will play a key role in supporting the people who make the Dacorum Heritage’s work possible. You will help ensure volunteers and staff feel valued, heard and well supported, while contributing to the Board’s wider responsibility for good governance, financial oversight and strategic direction.

This is an opportunity to bring your experience, judgement and enthusiasm to a small charity with an important community purpose. Working collectively with fellow Trustees, you will help ensure Dacorum Heritage remains legally compliant, financially sustainable and focused on delivering its charitable objects for current and future beneficiaries.

Purpose of the Role

· Help create a positive, inclusive and well-supported environment for Dacorum Heritage’s volunteers and staff;

· Provide Board-level oversight of volunteer engagement, staff and director recruitment, and relevant HR matters.

What You Will Do

· Work with the Museum Manager to identify volunteer and staff needs, and support best practice in recruitment, induction and retention;

· Support the development of and attend informal volunteer coffee mornings and other social events in person where possible helping volunteers and staff to feel included, informed and valued;

· Develop clear routes for volunteers to share feedback, ideas and concerns;

· Oversee recruitment, interviews and appointments for the museum manager and trustees if required;

· Act as a trusted link between the Board, employees and volunteers;

· Support proportionate, effective HR and volunteer policies aligned with Dacorum Heritage’s strategic plans;

· Contribute actively and constructively to Board discussion, challenge and decision-making;

· Share collective responsibility for good governance, risk management and strategic direction; and

· Represent Dacorum Heritage positively and help build strong relationships with stakeholders and the wider community.

Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and open a pathway to employment for people who have asylum here. Refugees will benefit from workshops, training skills and knowledge relevant for the catering industry. Plateful Cafe are committed to creating an inclusive environment for all volunteers and team members. We are an equal opportunities provider and actively encourage applications from people with a refugee background.

What will the role involve?

• Looking for partnership opportunities with the private sector.
• Assisting with the development and ongoing work of Businesses Fundraising Action Group.
• Assisting in planning fundraising strategies with local businesses.
• Reporting on businesses partnerships and recent developments at Plateful Café.
• Working in partnership with the Plateful Café fundraising team.

Essential:

• Excellent communication skills
• Ability to inspire a group of volunteers to support a cause 
• Strong relationship-building skills

Desirable:

• Previous experience in fundraising and/or marketing
• Experience of working with corporates
• Expertise in new project creation and developing business links

What difference will you make?

• Helping to support a refugee-run cafe
• Connecting local refugees with their passion for cooking
• Helping local refugees find employment and enter the workforce much sooner than they otherwise might

• Role Purpose:

Help grow the sanctuary's network of supporters by building relationships with businesses, brands, media, influencers, and community organizations to increase awareness, secure donations, sponsorships, and create partnership opportunities that support dog rescue and adoption efforts.

Responsibilities

• Research and identify potential corporate partners, sponsors, and donors
• Reach out to local and international businesses
• Develop sponsorship and fundraising opportunities
• Build relationships with pet brands, retailers, and service providers
• Contact influencers, creators, and media outlets
• Seek in-kind donations (food, supplies, veterinary support, transport, etc.)
• Promote adoption campaigns through partnerships
• Maintain a database of contacts and opportunities
• Represent the sanctuary professionally in external communications

Ideal Skills

• Strong communication and relationship-building skills
• Experience in sales, fundraising, partnerships, PR, marketing, or business development is a plus
• Comfortable with email outreach and networking
• Passion for animal welfare
• Self-motivated and organized

By helping secure partnerships and sponsorships, you will directly support the care of rescue dogs, increase adoption opportunities, and help the sanctuary reach more supporters worldwide.

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Purpose of the Role

The Strategic Partnerships Volunteer will support the organisation in identifying, developing, and facilitating strategic partnerships that respond directly to the needs and priorities identified by our delivery partners. The role focuses on translating on-the-ground demands into meaningful collaborations with institutions, organisations, companies, or networks that can add value beyond funding alone.

Key Responsibilities

• Work closely with the team to understand the concrete needs, gaps, and priorities identified by partner organisations.
• Research and map potential strategic partners (e.g. NGOs, corporates, foundations, universities, public bodies) aligned with those needs.
• Identify partnership opportunities that may include in-kind support, technical expertise, training, resources, visibility, or long-term collaboration.
• Support the preparation of short concept notes or partnership briefs linking partner needs with potential collaborators.
• Assist in initiating and nurturing conversations with prospective partners, where appropriate.
• Maintain a simple tracking system of potential partnerships, contacts, and progress.
• Contribute ideas on how partnerships can be structured in a way that is ethical, balanced, and mutually beneficial.

What We Are Looking For

• Strong interest in partnerships, collaboration, and social impact.
• Ability to think strategically while remaining grounded in practical, partner-led needs.
• Good research and analytical skills.
• Clear written and verbal communication skills in English.
• Comfortable working independently, with guidance from the team.
• Sensitivity to power dynamics, context, and ethical considerations in international or community-based work.

Approach and Mindset

• Strong communication and interpersonal skills, with sensitivity to different cultural, social, and organisational contexts.
• Alignment with Disability Africa’s vision and way of working, including the Social Model of Disability, and a willingness to apply this ethos in practical partnership-building.
• An ethical and reflective approach to collaboration, grounded in integrity, transparency, and accountability.
• Commitment to inclusion and equal opportunities, and to approaches that expand access and participation for disabled children and young people.

Desirable (but not essential)

• Experience in partnerships, fundraising, business development, CSR, or NGO work.
• Familiarity with international development, disability inclusion, education, or community-based programmes.
• Experience working with or alongside grassroots organisations.

Time Commitment

• Flexible; typically 4–6 hours per week.
• Minimum commitment of 12 months.
• The role can be adapted to the volunteer’s availability and interests.

What the Volunteer Will Gain

• Hands-on experience in strategic partnership development within a values-driven organisation.
• Exposure to partner-led, community-based approaches to social change.
• Opportunity to shape real collaborations with tangible impact.
• Professional references upon successful completion of the role.

Location

• Remote / flexible.

A growing NGO in Malawi, working across education, livelihoods, health and environmental sustainability, is seeking a volunteer accountant to strengthen its finance systems.

The organisation has grown significantly and now manages multiple donor funded projects, with annual income of over £1 million. QuickBooks has been introduced, but is not yet fully embedded, and many processes remain manual.

The volunteer will work with the Finance and Administration Manager, wider finance team and senior leadership to review current systems, identify priorities and support practical improvements.

Key areas of support may include QuickBooks, budgeting, forecasting, cashflow, donor reporting, management accounts, internal controls, expenditure verification, audit readiness and mentoring.

This would suit a collaborative and adaptable finance professional who can balance a broad systems review with practical, hands on support.

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Accounting for International Development (AfID) matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.

About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.

Trustees are responsible for:

• Supporting the strategic direction of Norfolk Tennis
• Ensuring strong governance, accountability and compliance
• Providing independent professional expertise and oversight
• Acting in the best interests of the charity and its beneficiaries
• Helping ensure resources are used effectively to support tennis development

Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.

We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.

Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.

This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.

Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities

This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.

Governance & Safeguarding Trustee
This role helps ensure Norfolk Tennis maintains the highest standards of governance, safeguarding and regulatory compliance.

Working alongside the County Safeguarding Officer and fellow trustees, this role supports the Board in maintaining robust policies, procedures and governance frameworks that reflect both charity law and LTA safeguarding expectations.

Key contributions include:

• Supporting strong governance structures and trustee responsibilities
• Providing oversight of safeguarding frameworks and best practice
• Ensuring appropriate policies and reporting processes are in place
• Advising on governance matters including risk management and compliance
• Promoting a culture of safe, responsible and ethical sport across the county

This role would suit someone with experience in governance, safeguarding, compliance, law or risk management.

Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.

The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.

The role includes:

• Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
• Championing inclusive participation for disabled players and under-represented groups
• Advising on inclusive programme development and community engagement
• Supporting initiatives linked to the LTA’s Open Court disability tennis programme
• Helping identify partnerships with organisations supporting inclusive sport

This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.

Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.

Experience in tennis is not essential.

We particularly welcome individuals with backgrounds in:

• finance, accounting or investment
• governance, compliance or safeguarding
• equality, diversity and inclusion
• disability sport or community engagement
• commercial partnerships or business development

Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.

Time Commitment
The role is designed to fit alongside professional and personal commitments.

Typical involvement includes:

• periodic Trustee meetings (normally online/Zoom)
• monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
• periodic engagement on strategic matters within your area of expertise

Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.

As a Trustee you will help:

• shape the strategic direction of county tennis
• support clubs, venues and players across Norfolk
• promote inclusive participation in sport
• strengthen the long-term sustainability of tennis in the county

You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.

Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.

About Mind

We're Mind, the leading mental health charity. We won't give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the Role

Our volunteers are at the heart of Mind Retail, and without the help and support we receive from our volunteer teams we wouldn't be successful at what we do. As a Financial Analysis Volunteer, you will be working behind the scenes with the data that drives our retail network, providing an effective and proactive reporting support for retail Shop Teams, internal colleagues, and the Senior Leadership Team (SLT). Whether you are a student eager to gain practical experience with real-world datasets, or an experienced finance professional wanting to give back to the community, your insights will directly empower our teams and make a tangible difference to Mind Retail.

How You Can Support Us

Working closely with our finance, commercial, and data teams, you will help to translate financial data into meaningful insights for stakeholders. Day-to-day, you will be:

• Supporting the creation and improvement of financial reports and financial models.
• Assisting in looking at the numbers to understand the differences between what we expected to happen and what actually happened (referred to as variance analysis). You will also help check that our data is consistent across the teams.
• Helping us continuously identify opportunities to streamline reporting processes, reduce manual effort, and enhance data visualisation capabilities.
• Working with the team to organise our data better and automate repetitive tasks. If you want to learn, or already know about, advanced Excel features (like Power Query or macros) and Power BI (creating interactive dashboards), this is a great place to practice and apply those skills.
• Using a range of office software including email, spreadsheets and database information to produce timely and accurate reports.
• Assisting with ad hoc tasks relating to the reporting and analysis.

What You'll Gain

• Practical experience in financial analysis, data visualisation, and reporting tools.
• Exposure to real-world datasets and the chance to contribute to process improvements, including automation and more efficient reporting methods.
• Opportunity to improve your interpersonal skills and commercial knowledge.
• Understanding of policies and procedures, along with enhancing your administrative and IT skills.
• Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses.

About You

• Ideally, you will be actively studying towards an accounting qualification CIMA or ACCA, or working towards a relevant finance degree. Equally, you might be an experienced professional wanting to volunteer your financial knowledge.
• Comfortable working with numbers, have a high degree of accuracy, and a great eye for detail
• Confident using MS Office applications, particularly Word, Excel & Outlook and familiar with Power BI.
• Well-developed interpersonal skills, excellent telephone manner, and able to build good working relationships. You should also be comfortable using your influencing and negotiation skills.
• Excellent organisation skills, able to prioritise tasks, with the ability to work as a team and on your own initiative.
• Willingness to learn, a flexible and adaptable approach, and a commitment to our values & behaviours. Ability to work within Mind Retail's policies and procedures.

Desirable (But Not Essential)

• Retail sector experience.
• Experience with using Microsoft Dynamics GP 2016.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated - regardless of race, gender, age, religion, identity and experience.

As Volunteer Company Secretary, you will be the "conscience of the charity," ensuring that our Trustee and Executive Team operates within its legal and regulatory framework to ensure our beneficiaries receive the highest standard of care and support. 

This is a vital role at the heart of the charity’s operations and offers the opportunity to help shape the governance of a high-impact charity. 

You will provide the bridge between the Board and the executive team, contributing directly to the Trust’s mission by underpinning strong governance and accountability at Board level. By ensuring compliance, transparency, and well-run meetings, you will support the Trustee and executive team to make informed strategic decisions that enhance opportunities, independence, and wellbeing for adults with neuro-disabilities. 

You will:  

• Manage our core administration, ensuring governance and compliance documents, records and processes are kept up to date; including managing filings with Companies House and the Charity Commission, and managing the conflicts of interest register.
• Support the Board and CEO with meeting management; helping to prepare agendas, minutes, board packs and maintain a robust rolling action log.
• Ensure good governance, keeping us aligned with legal and regulatory requirements; always advising best practice and updating the board on the Charity Governance Code.
• Support the Trustee onboarding process, helping us to stay structured and efficient. 
• Be the organisational backbone, helping Minstead Trust to stay steady, safe and well run.

What are we looking for?  

• Commitment to our Mission: an understanding of, or interest in, the challenges faced by those living with neuro-disabilities and a willingness to lead according to our values.  
• Detail-Oriented: a "right first time" approach to legal documentation.  
• Discretion: the ability to handle sensitive clinical or financial information with absolute confidentiality.  
• Ability to think creatively and strategically and exercise good, independent judgement. 

About you: 

• You’re someone who loves order, clarity and good organisation. 
• You’re reliable, detail focused and calm under pressure. 
• You have prior experience as a Company Secretary, Governance Officer, or Senior Administrator, ideally within the UK charity or public sector. (Essential) 
• You have a high level of digital literacy (e.g., Board portals, MS Teams/Zoom, SharePoint).  
• You have exceptional minute-taking skills and the ability to synthesize complex discussions into concise, professional records.  
• You care deeply about people and want to use your skills to make a real difference. 
• You’re an effective team player. 
• You’re simply brilliant at keeping things running smoothly!

This role is voluntary, but you will be supported by a professional team across Finance, People & Culture and Administration to ensure you are able to operate effectively.  Reasonable out of pocket expenses will be reimbursed. 

About us: 

Our Vision at Minstead Trust is to live in a society where people with neuro-disabilities enjoy fulfilling lives of their own choosing.

Our Mission is to support them to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice, and influencing society 

We encourage all our volunteers to uphold our values and to embrace who we are:  

We appreciate each person. Everyone is different – we respect and celebrate this.

We’re always learning. We all have something to offer and more to learn.

We’re always improving. Striving to give our best and to have more impact.

We push for change. We will challenge society to be fully inclusive.

We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.