Volunteer volunteer volunteer roles in Radlett, hertfordshire

We are looking for volunteer befrienders to spend some time with our clients  in and around Central London or  to speak to them over the phone.  Our current needs are in Tulse Hill, Stockwell, Annerley, and Stepney Green.Locations change as new referrals come in, so if you are interested in befriending and want to make positive difference to  an older persons emotional well being, please contact us, we may have a client in your area!  

Befriending is a simple way to make a positive difference to someone who feels alone, or is socially isolated.  Your gift of time and companionship will give them, and you, something to look forward to. As one of our volunteers once said,“this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Meetings are regular, usually weekly or fortnightly, for at least six months although most of our volunteers stay involved for  longer, only because they enjoy what they do!  Phone calls can me made from any quiet space at your home or workplace. 

You might visit a client in their home, or meet them in the community, chatting in coffee shops or talking while you walk - this really depends on what our client wants to do.  Our clients are  older Scots (60 plus) who simply want to do some of the activities that most of us take for granted.

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters. 

This could be an ideal opportunity gain practical experience of working with adults in a health and social care setting, or for anyonewho enjoys meeting new people and making their lives a little brighter.

Please note, this is an unpaid voluntary role and applicants must live in or around the London area for meetings, or in the UK for phone calls. 

Please contact us for more information, and a very warm welcome!

Skills & characteristics required for befriending are:

• Good communication and listening skills, English speaking
• Friendly, warm and non-judgemental 
• Honest, reliable and committed
• Empathy 
• Understanding of the importance of confidentiality and boundaries (covered in training) 

An enhanced DBS check will be processed  for successful applicants and two references are required. 

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

Volunteer Barber or Hairdresser Needed – Make a Difference in Westminster

We are looking for a volunteer barber or hairdresser to support residents at a hostel in Westminster, London. The hostel is part of the Single Homeless Project charity and is home to up to 68 residents.

Something as simple as a haircut can have a hugely positive impact on a person’s confidence, self-esteem, mental health, and overall wellbeing.

As part of our upcoming Wellbeing Day, we will be hosting a range of activities for residents, and one of the key things we would love to offer is free haircuts from a volunteer barber or hairdresser.

If you have the time and capacity, there is also scope for regular visits to the hostel beyond the wellbeing day, although this is entirely optional.

You will be fully supported by our staff team throughout the session, and a member of staff will always be available to assist and provide support where needed.

We are also happy to cover any travel cost within London, and if you would like like to find out more about the chairty and the work we do, please type in Single Homeless Project into your search engine. 

If you would like to use your skills to make a real difference in someone’s day, we would love to hear from you.

Please send us a message if you are interested.

Thank you,

Jassen

Give Back to Children in Your Community with The Kids Network

Are you looking to donate your skills, give back to your community, or find a meaningful way to use your time? The Kids Network offers a unique opportunity to make a significant impact on the lives of children while practicing your skills and connecting with others.

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Long Term Impact: With 93% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring even once the year is over. TKN’s mentoring programme supports a long term increase in wellbeing, emotional literacy and sustained agency that children continue to draw on well beyond the programme; equipping them for a positive and happy future. 

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website

Are you interested in making a difference to the lives of children and young people? Is there a skatepark in your area? If so, this role could be for you.

We are a UK registered youth development charity that uses teaching and learning to skateboard in a structured and supportive environment as a platform to develop the skills and abilities of children and young people.

The Role: Chapter Leader

As a Chapter Leader with the Skateboarding Foundation (SF), your role is to set up and run a Local Chapter that gives young people access to skateboarding and life skills through the SF ‘Eduskate’ programme.

Training, materials, resources, equipment and ongoing support, advice and guidance will be provided.

Key responsibilities

Your key responsibilities include:

• Setting up and running the chapter
• Recruiting coaches
• Recruiting learners
• Coordinating the delivery of the coaching programme
• Raising funds and spreading the word
• Helping us monitor and evaluate the programme
• Giving three/four hours a month of your time

You’ll have overall responsibility for the chapter’s activities, compliance, and smooth running. You’ll provide direction and support to your chapter committee, chair meetings, and ensure volunteers, coaching programmes, and fundraising are well managed.

The role involves motivating the team, planning chapter development, and stepping in where needed to keep things on track. You’ll also liaise with the national Board of Trustees, keeping them informed of key decisions and changes. 

Strong leadership, organisation, and a passion for youth development (and ideally skateboarding) and the charity’s mission are essential.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

This is an opportunity for someone who holds a PhD or Research Master’s degree to join our team as a Research Manager, and use their experience in guiding and managing our research function(s). Initially there will be a focus on managing the preliminary research function, which carries out research on specific topics to best inform, guide and direct our work in protecting the rights and interests of young people.

Responsibilities

· To manage welfare of researchers

· Look after day to day management and support of teams, stand in for absences (including undertaking research tasks, where necessary).

· Monitor and report on performance

· To advise on and provide feedback on matters of research

· To line manage senior researchers

· To advise on, guide and manage research workflow, ensuring of ethical research and policy compliance

· To ensure of a focus on organizational goals

· To lead planning as required

· To have oversight on research being carried out and the outcomes of such, ensuring it is to a high standard

You will need

· A PhD or Master’s degree

· To have experience operationally in a research role

· To understand how to motivate a team and manage others

Benefits

This is a UK based 100% fully remote and flexible role with a time commitment of 5 hours per week.

Supportive Team and Management to enhance your skills and build on your experience.

Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

Why volunteer with us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organisations, at work in more than 40 countries across Africa, Asia, the Middle East, the Americas and Europe, helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to deliver funding, policy and practice change, and programming. We are dedicated to supporting people across the arc of crisis – from conflict to refuge to resettlement – and since 2021, IRC UK has also provided integration services directly to refugees in the UK. We aim to centre the voice of our clients in all our work, including by working with a Community Advisory Board of 12 refugees and asylum seekers in the UK to ensure their experience and expertise shapes our UK programmes.

IRC UK’s Board of Trustees

Our Board of Trustees are responsible for overall good governance of IRC UK and supporting us to deliver against our strategic plan in areas such as programmes, fundraising, policy and advocacy, communications, people and culture, finance and operations. As of May 2026, we have 11 Trustees with a broad range of experience and expertise across areas relevant to IRC UK’s work, ensuring as a collective they can perform their strategic, supervisory and governance duties well.

The roles

In 2025, we saw a dramatic collapse in international aid and a retreat from global cooperation, despite unprecedented levels of humanitarian need. This trend is continuing at pace in 2026 with rapidly escalating global conflict amplified by climate change and entrenched poverty. In the UK, we are working to protect the rights of refugees in an increasingly challenging media and political environment.

In this context, we are seeking two new Trustees to lend skills and expertise in areas which we have identified as critical to strengthening the Board’s capability for the years ahead. These will replace Trustees nearing the ends of their terms. The successful candidate(s) will have:

Essential experience:

· Senior leadership experience within a complex international and matrix-structured organisation (charity, NGO, public, private);

· Strong leadership skills, and the ability to support and challenge executive leadership (including the ability to think critically and ask the right questions);

· Strong cross-cultural awareness and a commitment to role-modelling and advancing diversity, equality and inclusion;

· High standards of integrity and accountability;

· Ability to understand and interpret complex information pertaining to IRC UK’s financial position, risk and performance;

· Ability to work collaboratively with others; and

· An interest and willingness to devote the necessary time and effort to successfully deliver this role.

Desirable experience:

· Experience in or understanding of the international development or UK charity sector;

· Experience operating at Board or equivalent strategic level;

· Strong networks and willingness to make connections which advance IRC UK’s charitable purpose, particularly in high-value fundraising.

We are particularly interested to hear from candidates who can demonstrate any of the following: 

• Strategic understanding of refugee issues in the UK, including asylum, resettlement and integration, to support IRC UK in deepening the impact and reach of its programmes and advocacy. 

• Digital expertise and networks, including an understanding of the rapidly evolving technology landscape and networks across technology, social media and digital marketing. 

• Philanthropy and partnerships experience, including strong connections across UK foundations, trusts and the wider philanthropic sector.

STAMMA is the leading charity for people who stammer in the UK.  We’re a small, award-winning organisation with big ambitions and a brilliant community, keen to create space and respect for people who stammer.

Stammering has historically been the target for humour and used to suggest inadequacy, leaving many who stammer facing daily ignorance, discrimination and disrespect.  This can affect job prospects and mental health, and cause depression and social isolation. It can make booking a GP appointment a nightmare, and prevent people from accessing a service altogether, leaving them feeling humiliated, degraded or disbelieved.  We’re here to change that.

We’ve a clear strategy for the next five years to achieve real and practical change for people who stammer by highlighting the inadvertent barriers they face within the workplace and as service users. We want to reach more people who stammer and grow our supporter base, but to do that we need to expand our training and advocacy services, whilst underpinning our helpline and family support.

We want to appoint a new Trustee with significant skills and experience within the charity sector to the Board. You’ll need to share our excitement and ambition for change. It isn’t essential that you stammer. This is an unpaid position, but travel expenses can be covered.  Trustee terms are for four years, and you will be expected to attend all Board meetings, up to five times a year, usually on a Saturday, either in-person at different locations across England, or online. There are also sub-committees and informal planning and preparatory discussions, usually held online.

We are looking for someone with experience of one or more of the following:

• Experience of working at a senior level in the voluntary sector, across more than one organisation, with a good understanding of how charities operate and are governed.
• Insight and leadership of people and culture (HR) function and/or service delivery and operations, and a passion for building inclusive, effective organisations
• Previous experience as a trustee or board member. Ideally having chaired a sub committee, board or similar.
• The ability to offer occasional support to the staff team during the working day (roughly two hour per month), providing guidance, insight or a sounding board when helpful
• Lived experience of stammering — whether personally or through close connection — so that the voices of people who stammer are at the heart of our work

Person Specification

• Values-led, with demonstrable passion and commitment to STAMMA and its strategic objectives.
• Proven track record as a senior leader with strategic experience within the charitable sector.
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship with an ability to balance the boundaries between different leadership roles.
• Strong interpersonal skills (listening, tact and diplomacy) and relationship-building abilities.
• Ability to challenge constructively and ask questions appropriately.
• Team player, who respects and values the views of others and is able to speak their mind with tact and diplomacy.
• A commitment to EDI values and principles, including an understanding of equality, diversity and inclusion.
• Ability to commit the necessary time to the role.

As a Trustee at STAMMA you would be expected to: 

• Develop and agree our long-term strategy.
• Ensure compliance with governing documents and regulations.
• Ensure that resources are spent in accordance with our Articles.
• Work with the Board to set goals and assess performance.
• Ensure that the organisation is run efficiently and financially stable.
• Protect the charity’s assets and ensure surplus funds are properly invested.
• Manage the appointment, supervision, support, appraisal and remuneration of the CEO.
• Uphold STAMMA's values.

Why we want you
As a food bank warehouse team leader, you will play a crucial role in ensuring the smooth running of the food bank warehouse, supporting volunteers, coordinating activities and being the main point of contact for handling queries for the duration of the session. In this role you can make a real difference to both the people you serve and the volunteers you lead, ensuring a positive experience for all.
 

What you will be doing

• Supervise and motivate a team of volunteers.

• Support the recruitment and induction of new volunteers as required.

• Oversee and delegate tasks to ensure the smooth running of the food bank warehouse.

• Uphold safeguarding, health and safety and hygiene policies, reporting any concerns to your Main Contact.

• Ensure food bank policies and procedures are followed.

• Create a welcoming, caring and friendly atmosphere for volunteers and people coming to the centre.

• Lead a volunteer debrief at the end of each session.

• Attend team leader meetings as required.

• Regularly report to your Main Contact / Food bank Project Manager.

The skills you need

• Strong team player.

• Excellent communication skills.

• Empathetic.

• Organised and self-motivated.

• Strong leadership skills.

• Drivers License (preferable).

What's in it for you

• Using your existing skills to make a difference.

• Meet new people who share your passion to eradicate poverty in the community.

• Make a real difference to the running of your food bank.

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:
- Date, time and location to be advised

We are looking to run a volunteering selection session on:
-  Date, time and location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, time and location to be advised
Training for role - Date, time and location to be advised

Closing date for these opportunities is: 30/11/2026

To apply for this opportunity please follow the link below:

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life. 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

The People Operations Coordinator supports the day-to-day administration of the People & Culture function, ensuring smooth onboarding, accurate record-keeping, and a positive volunteer experience. This role plays a key part in maintaining organized people operations while also supporting volunteer engagement and appreciation initiatives.

Key tasks

• Coordinate and schedule onboarding sessions in collaboration with the People Lead
• Maintain accurate records by tracking volunteer training completion and participation
• Upload, organize, and manage personnel documentation within Roots’ Google Drive in accordance with confidentiality and data-handling standards
• Support volunteer engagement by planning and organizing logistics for volunteer appreciation events
• Assist with coordination, communication, and follow-up related to recognition initiatives

What we’re looking for

• Interest or experience in human resources, people operations, administration, or volunteer coordination
• Strong organizational skills with attention to detail and ability to manage multiple tasks
• Clear and professional written and verbal communication skills
• Ability to handle sensitive information with professionalism and confidentiality
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

A friendly chat could make all the difference

We are seeking dedicated volunteers to support our organisation’s mission, to end social isolation and loneliness in older people.

Our telephone befriending services connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.

Your Role

• Call the older person you’ve been matched with for approximately 20-30 minutes, usually once a week.
• Provide companionship over the phone by talking about interests, experiences and by providing a listening ear.
• Maintain the boundaries set out in our training and report any concerns to Re-engage.
• Keep your knowledge and training up to date by reading our volunteer newsletter – Re-engage Matters – sent monthly by email.

Skills

• Excellent communication skills in English, with a compassionate approach
• Basic IT skills
• Empathy, patience, and a genuine desire to make a positive impact on others’ lives.

To become a Call Companion you’ll need to:

• Complete an induction – you might choose to attend a group induction or watch our pre-recorded video.
• Submit an ID check – you’ll need either a passport, driving licence, national insurance number or national identity card to do this.
• Provide a character reference – your referee can be an employer, a colleague, a friend, neighbour or community representative.
• Complete online training – these modules will help you get the most out of the role and take approximately one hour to complete.

Practical details:

• A flexible, homebased volunteering role that fits around your availability.
• No personal details are ever shared with your match, with calls made via our secure befriending platform.
• To keep our services free for older people, we can’t pay expenses for this role.
• You’ll be over 18 and able to commit to 12 months of volunteering (approximately 26 hours over a year).

This volunteer role provides an enriching experience for those passionate about supporting a lonely person. We welcome applicants who are committed, caring, and patient.

THIS IS AN ON GOING ROLE

Role Title: Volunteer Befriender
Location: Various locations in Ealing
Time Commitment: 1–4 hours per week (flexible)
Reports To: Volunteer Coordinator/Service Lead
Duration: Minimum 6-month commitment preferred
Expenses: Reasonable travel and out-of-pocket expenses reimbursed

Purpose of the Role:
To reduce social isolation and improve emotional wellbeing by offering regular companionship and support to individuals in the community. The role also provides an opportunity for unpaid carers to have a short break or period of respite while their loved one is engaged and supported.

Key Responsibilities:
• Offer friendly conversation and a listening ear through regular visits or phone calls
• Build and maintain a respectful, trusting relationship
• Encourage social confidence and community engagement
• Report any concerns or relevant information to the project lead
• Attend initial training and ongoing support sessions
• Maintain confidentiality and uphold safeguarding procedures

Ideal Qualities and Skills:
• A good listener with strong communication skills
• Kind, patient, and empathetic
• Dependable and consistent
• Respectful of boundaries and confidentiality
• Open-minded and inclusive

What You’ll Gain:
• A rewarding opportunity to make a positive difference
• Experience in a supportive and meaningful volunteer role
• Ongoing training and support
• Development of interpersonal skills
• Being part of a valued community team

Additional Information:
This role requires two references and a DBS (Disclosure and Barring Service) check. Full training is provided.