Volunteering management jobs
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We're looking for an experienced and strategic leader to drive our volunteer growth ambitions and deliver an inclusive, high-quality volunteering experience.
As Head of volunteering services, you'll lead the end-to-end volunteer journey, playing a key role in increasing volunteer numbers, enabling more girls and young women to benefit from Girlguiding. You’ll champion equality, diversity and inclusion, ensuring we attract, support and retain a diverse volunteer community.
We're looking for an inspiring leader with a passion for volunteering, inclusion and creating outstanding experiences that enable girls and young women to thrive.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
We're looking for an exceptional leader to drive transformational change in volunteering across our organisation and help deliver our ambitious strategy for growth in volunteers and girls.
As Head of volunteering transformation, you'll define the future model of volunteering at Girlguiding, leading organisation-wide programmes that improve the volunteer experience and support sustainable growth.
We're looking for a strategic, forward-thinking leader with a passion for volunteering, transformation and creating inclusive experiences for all.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
Are you someone who leads from the front? Do you want a role where no two days are the same – one that combines hands-on project delivery, meaningful work with volunteers, and making the evidence count? The South London Mission is looking for a Community Projects & Volunteer Officer to be at the heart of our work.
This is not a desk-bound role. You’ll be packing Brite Box meal kits, running sessions with families and older people, building and leading a committed volunteer team, and producing reports that tell our story to funders and decision-makers. It’s a role for someone equally at home lifting boxes and writing impact reports.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Midlands Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Overall job purpose
CCT’s 2025- 30 strategy centres on three strands: Conservation, Community, and Creativity, and we will grow our community of support by listening, regularly collecting feedback, and consistently expressing our gratitude to our volunteers, members, donors, and funders.
The organisation has worked with volunteers for over 50 years, but we recognise that we need to maintain and build these relationships, ensuring we remain relevant and welcoming to anyone who wants to give their time to CCT either informally or in a more defined volunteering role.
The postholder will become CCT’s trusted expert on volunteering, advising colleagues on best practice and ensuring compliance.
Management of volunteers will remain with the local representative, however the postholder will be responsible for ensuring volunteers and Friends Groups follow policy, process and compliance.
The role will work on the following key areas:
· Ensuring that policy and processes are kept up to date, including supporting volunteers and communities with any necessary paperwork
· Deliver regular events, an awards scheme and the annual volunteer survey.
· Develop and support channels of two-way communication between all levels of the CCT and our volunteers
· Support the implementation of the CCT Friends Group policy, including helping groups establish governance structures and adopting policies.
· Assist Local Community Officers in growing volunteer numbers in response to CCT’s KPI 4
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 27th July 2026.
The interviews will take place in York on Wednesday 19th August 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testingyou’re your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
About the role
To manage all aspects of the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern’s work.
Our new shop in Derry City is a thriving, busy hub that represents the future of charity retail - a modern, vibrant space that has brought new energy to Castle Street since opening in June. As a dynamic addition to the high street, it showcases how charity retail can inspire communities while supporting Concern's life-saving work.
You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
- Ensuring a high standard of customer service
- Achieving targets to maximise income
- Maintaining a high standard of creative visual merchandising
- Actively recruit volunteers and establish the shop in the local community
- Generate stock to fill the shop
About you
As Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland
Concern Worldwide operates a growing retail network of eight shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. Due to the nature of this role, flexibility is required.
We are happy to consider candidates interested in either part-time (28 hours per week) or full-time (35 hours per week). Flexibility required.
Appointment will be subject to a six-month probationary period
If you require a paper application form, please contact us.
Salary: £25,907 - £28,786 full time - based on full time, 35 hours per week.
New employees typically start at the beginning of their pay band.
Deadline: 26th July 2026.
Due to the urgency of filling this position, Concern reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camp Jojo is expanding from its established Essex site to a second location at Nag’s Head Farm, near Appleby in Cumbria. We are seeking a Volunteer Manager to lead the recruitment, administration and support of volunteers for our Cumbria camps.
This role is responsible for managing the full volunteer journey, from initial enquiry and recruitment through to placement at camp, while maintaining accurate databases and acting as the main point of contact for volunteers. Working closely with the Operations Managers and supported by the experienced team at our Essex site, the Volunteer Manager will help ensure a positive and well-organised volunteer experience.
The role includes attending and minuting volunteer-related meetings, maintaining effective communication with volunteers, and supporting the wider Camp Jojo team. This is a varied and rewarding position requiring excellent organisation, time management and communication skills. Hours are seasonal, with increased demand during spring and summer, and attendance at the start of camps during school holidays is required.
Applicants must be available to attend Camp Jojo, Cumbria on August 28th to experience life at camp before taking on the role.
Applicants must live within 60 miles of Camp Jojo, Cumbria. Although the role is remote the job involves some onsite presence.
To support families of children with complex needs and disabilities by enabling them to enjoy a family camping experience



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.
Sounds great, what will I be doing?
PARAGRAPHS ONLY - NO BULLET POINTS - Explain the key responsibilities
The post holder will take a project management approach to coordinating and delivering volunteer-led projects across Hestia, with a particular focus on supporting Domestic Abuse services. They will be responsible for engaging, recruiting and onboarding volunteers in line with Hestia's volunteer recruitment processes, ensuring volunteers receive a welcoming and positive introduction to the organisation. Working closely with operational teams, the post holder will build strong and effective relationships with services, inspiring and supporting staff to think creatively about how volunteers can add value and enhance outcomes for the people we support. They will play a key role in developing and delivering meaningful volunteer-led activities that help women accessing Domestic Abuse services experience a greater sense of purpose, connection and joy. The post holder will also provide advice, guidance and best practice support to staff working alongside volunteers, ensuring volunteers are effectively supported throughout their journey with Hestia, while responding to prospective volunteer enquiries and acting as an ambassador for volunteering across the organisation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The successful candidate will have excellent organisational and project management skills, with the ability to effectively coordinate multiple priorities and deliver successful outcomes. They will be able to provide guidance, encouragement and support to volunteers, colleagues and service users in a professional, empowering and person-centred manner. Previous experience of recruiting and/or supervising staff or volunteers would be advantageous, although this is not essential. The post holder must be confident in engaging with a wide range of people in a warm, approachable and welcoming manner, enabling them to build positive and productive relationships. Strong IT skills are essential, including proficiency in Microsoft Office applications such as Word, PowerPoint, Excel and Outlook, alongside good literacy, numeracy and evaluation skills. The successful candidate will have an understanding of the cultural, social and health issues affecting Hestia's service users, particularly those accessing Domestic Abuse services, and will be able to apply this knowledge sensitively in their work. They will be skilled in building effective partnerships and working collaboratively with stakeholders across the statutory, voluntary and private sectors. A sound understanding of safeguarding and the ability to recognise, respond to and appropriately escalate safeguarding concerns is also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our volunteers are at the heart of everything we do, and this role is key to ensuring they have an exceptional experience from the moment they apply. As Volunteer Coordinator, you'll lead the end-to-end volunteer journey, attracting, recruiting, onboarding and supporting volunteers who help transform children's lives through the joy of reading. This is a varied and rewarding role where no two days are the same. You'll build relationships with applicants, community partners and colleagues across the organisation, develop creative recruitment initiatives, coordinate training and events, and use volunteer feedback to continually improve our programme. If you're an organised, people-focused professional who enjoys building connections, creating positive experiences and making a meaningful difference, we'd love to hear from you
CV maximum two side of A4. Cover letter maximum one side of A4.
screening will take place on July 23rd
The client requests no contact from agencies or media sales.
Contract: Permanent, 18.75 hours per week
Salary: £12,488 - £13,821 pro rata (£24,976 - £27,643 FTE)
Location: Kimpton, Hertfordshire, SG4 8EU
Closing date: Sunday 19th July 2026
Interview date: 27th - 31st July 2026
We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Hertfordshire!
As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.
More about the role
Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.
Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets.
As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.
This role is part time over a 2 week rota:
Week 1: Tuesday, Thursday
Week 2: Monday, Wednesday, Friday,
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives.
With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.
You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.
Knowledge, skills, and experience
- Demonstrable experience of supervision or management of volunteers.
- Good experience of running and marketing recruitment campaigns for volunteer roles.
- Experience of working with local communities and promoting volunteer opportunities
- Working with and relationship building with a range of external stakeholders.
- Good experience of actively managing a bank of clients or volunteers
- High standards of verbal and written communication.
- Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
- Strong organisational, administration and analytical skills, including use of computerised systems.
- Good interviewing and recruitment skills
- An awareness of health and safety legislation.
- Current full driving licence.
- Ability to demonstrate, understanding and apply our Blue Cross values
It would also be great (but not essential) if you had:
- Qualifications in managing volunteers or similar.
- Training or coaching skills.
- Presentation skills.
- Working with animals, and knowledge of animal welfare.
- Organising events.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our website and complete the online application process before the closing date on Sunday 19th July 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.
Accountable to: HR Advisor, Retail and Volunteer Operations Manager
Location: Home Based with travel to sites around the UK and to the Leamington Spa Office
Contract Information: 21 hours per week across a minimum of 3 days/Permanent
Salary: £15,288 actual (£25,480 FTE)
Benefits:
- 25 days holiday plus bank holidays (pro-rota for part time contracts)
- Pension Scheme
- Flexible working arrangements
- Birthday leave after 1 years’ service.
- Paid mileage for travel to locations other than base location.
Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams
External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers
The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.
Key Responsibilities
Volunteer Recruitment and Onboarding
- Develop and deliver effective volunteer recruitment strategies
- Manage volunteer applications, interviews, and selection processes
- Coordinate onboarding, inductions, and training sessions
- Ensure all volunteers are safely and appropriately onboarded (including checks where required)
Volunteer Experience and Engagement
- Act as the main point of contact for volunteers, providing ongoing support
- Design and implement initiatives to enhance volunteer satisfaction and engagement
- Organise events, recognition programmes, and feedback sessions
- Build a strong, inclusive, and motivated volunteer community
Retention and Development
- Monitor volunteer engagement and identify opportunities to improve retention
- Provide opportunities for skills development and progression
- Address concerns and resolve issues in a timely and supportive manner
Communication and Coordination
- Maintain regular communication with volunteers through newsletters, updates, and meetings
- Work closely with internal teams to match volunteers to suitable roles
- Ensure clear role descriptions and expectations for all volunteer positions
Monitoring and Reporting
- Track volunteer data, hours, and impact
- Collect feedback and evaluate volunteer programmes
- Produce reports on volunteer engagement and outcomes
Safeguarding and Compliance
- Ensure all volunteering activities comply with organisational policies and safeguarding standards
- Promote a safe, respectful, and inclusive environment for all volunteers
Key Outcomes
Growth in Volunteer Base
- Increase in the number of active volunteers
- Strong pipeline of new applicants from diverse backgrounds
- Reduced time to recruit and onboard new volunteers
High-Quality Volunteer Experience
- Positive volunteer satisfaction scores (e.g. via surveys/feedback)
- Volunteers report feeling valued, supported, and connected to the mission
- Consistent delivery of a structured and welcoming onboarding experience
Volunteer Retention & Commitment
- Improved volunteer retention rates over time
- Increased average length of volunteer engagement
- Higher levels of repeat participation and commitment
Engagement and Community Building
- Regular and well-attended volunteer events, communications, and initiatives
- Strong sense of community and belonging among volunteers
- Increased participation in engagement activities (meetings, training, events)
Effective Volunteer Deployment
- Volunteers are well-matched to roles aligned with their skills and interests
- Positive feedback from internal teams on volunteer contributions
- Reduced gaps in volunteer coverage across departments
Measurable Impact of Volunteering
- Clear tracking of volunteer hours and contributions
- Demonstrable impact of volunteers on service delivery and beneficiaries
- Ability to evidence volunteer value for reporting and funding purposes
Strong Communication and Relationships
- Consistent, clear, and engaging communication with volunteers
- Positive relationships between volunteers and staff teams
- Timely response to volunteer queries and concerns
Compliance and Safeguarding
- All volunteers appropriately trained and compliant with policies
- Safeguarding standards consistently upheld
- Minimal incidents due to clear processes and proactive management
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Advert
Engagement Manager
24 1/2hours per week (fixed-term contract for 12 months)
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours)
Salary: £17,937.50 plus attractive employee benefits package
Start date: ASAP
Location: Homebased with extensive travel across Cardiff
Closing date: 21st July 2026
Full UK driving licence essential
Interview date and Location:
Online Teams (time and date to be confirmed).
Volunteering Matters
We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people.
SAFE Cardiff
SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families.
SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project.
Job purpose
The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.
Key Duties:
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Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible.
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Recruit, interview, induct, train and support volunteers.
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Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.
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Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.
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Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.
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Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.
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Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
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Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.
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Prepare reports with your senior project manager based on agreed outputs and targets.
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Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.
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Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.
Experience/Skills and attributes:
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Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.
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Experience of working with people with learning disabilities, and a good understanding of how best to support learning.
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A calm and collected demeanour, with the ability to engage and support beneficiaries.
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An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.
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Experience working in partnership with other agencies.
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Excellent written and verbal communication skills.
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Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
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Ability to assess risk and carry out risk assessments. (training given)
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Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
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Understanding of and commitment to equality, diversity and inclusion.
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Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn. Have a full UK driving licence
Qualifications:
Relevant experience and values alignment are more important for this role than specific qualifications.
Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
To Apply
Rheolwr Ymgysylltu
17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis)
Lleoliad: Caerdydd
Rheoli gan: Arweinydd Rhanbarthol i Gymru
Teulu swydd: 3 - £17,937.50
Volunteering Matters
Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.
Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.
Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb.
SAFE Caerdydd
Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd.
Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch.
Dyletswyddau Allweddol:
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Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.
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Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.
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Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.
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Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.
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Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.
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Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.
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Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.
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Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd.
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Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.
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Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.
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Cyfrannu i waith tîm ar draws Volunteering Matters.
Profiad/sgiliau a Phriodoleddau:
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Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.
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Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion.
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Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.
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Sgiliau cyfathrebu ac ysgrifennu rhagorol.
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Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser.
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Gallu i asesu risg a gweithredu asesiadau risg.
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Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.
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Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant
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Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.
Galluoedd Dymunol:
Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu.
Cymwysterau:
Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.
Lleoliad:
Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters.
Ein gwerthoedd a dull gweithio
Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll.
Cydraddoldeb a chynhwysiant.
Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.
Addasiadau hyderus a resymol a ran anableddau
Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn.
I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio.
Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.
Mae’r rôl hon yn amodol ar wiriad DBS manylach.
I geisio,
1) Lawrlwythwch ein ffurflen ceisio
2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid
Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
This is a fantastic opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.
As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland.
You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities.
You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work.
This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We aim to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.
We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Engaging Communities and Volunteering Manager will lead a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care.
You will be a dynamic and inspiring leader experienced in all aspects of project management. You will be skilled in developing and delivering programmes which support people in challenging circumstances, working with people and communities to improve life outcomes. You will be experienced in managing teams, supporting colleagues to excel and deliver high impact strategic outcomes. You will understand the needs of diverse groups and be passionate about ensuring that support is developed collaboratively with people with lived experience enabling them to live will and access better care. You will have excellent communication and engagement skills which enable you to grow and nurture relationships with a complex set of stakeholders, including people with lived experience, volunteers and community organisations.
This is a Home-based role, connected to our office in Wolverhampton. Ideally you will need to be located in the Midlands and East of England region.
Head of Volunteering
Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.
Strategic Leadership
- Lead development and delivery of Newlife's Volunteering Strategy
- Implement annual volunteering plans supporting organisational growth
- Identify emerging trends and best practice in volunteering and charity retail
- Contribute to strategic leadership as a member of the Charity Leadership Team
Volunteer Growth and Engagement
- Significantly increase volunteer recruitment, retention and engagement
- Ensure volunteering opportunities are accessible, inclusive and rewarding
- Monitor volunteer satisfaction and impact using data and insight
- Champion volunteering as key to strengthening communities and improving outcomes
Innovation and Experience
- Explore technology-enabled and partnership-based approaches to volunteer engagement
- Develop contemporary volunteering models supporting operational growth
- Promote best practice in volunteer management, recognition and development
- Ensure volunteers are equipped and empowered to make meaningful contributions
Partnerships and Growth
- Develop relationships with corporate partners, educational institutions and community organisations
- Identify skilled volunteering and employer-supported volunteering opportunities
- Contribute to funding bids and partnership proposals
- Represent Newlife externally as an ambassador for the charity
What we're looking for
Experience
- Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
- Developing and implementing strategic plans and improvement programmes
- Managing teams and delivering organisational growth through volunteering
- Partnership working with businesses and community organisations
- Budget management, performance monitoring and quality assurance
Skills
- Strong understanding of volunteering best practice and engagement
- Knowledge of contemporary charity retail and volunteer-led operating models
- Strategic leadership and people management abilities
- Excellent communication and relationship-building skills
- Passion for improving outcomes for disabled children and their families
Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)
Reports to: Charity Director
Disclosure and Barring Service (DBS) checking may be necessary for this role.
Ready to transform volunteering?
Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.
The UK’s largest charitable provider of specialist equipment for disabled children.

