Volunteering management jobs

�� Volunteer Opportunity – Fundraising Team

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking creative, driven, and community-minded volunteers to join our Fundraising Team.

�� Role Overview The Fundraising Team is the "Engine of Growth" for IHF. Your mission is to design and execute innovative digital campaigns, peer-to-peer fundraising events, and donor engagement strategies. You turn our stories of impact into compelling calls to action that secure the daily needs of our children’s centers in Kenya, Thailand, and Indonesia.

Key Responsibilities:

• Campaign Design: Create and launch creative fundraising initiatives (e.g., Giving Tuesday, birthday fundraisers, or seasonal appeals).

• Donor Engagement: Build and maintain relationships with individual donors, ensuring they receive timely updates and "thank you" messages.

• Platform Management: Oversee IHF’s presence on crowdfunding sites and social media donation tools.

• Event Coordination: Organize virtual or local community events to raise funds and awareness for specific center needs (e.g., new school books, medical supplies).

• Storytelling: Collaborate with the Media Team to package real stories from our centers into powerful, donor-facing content.

�� Ideal Candidate:

• High energy with a "results-oriented" mindset.

• Strong interpersonal skills and a natural ability to persuade and inspire others.

• Experience in Marketing, Sales, Event Planning, or Digital Media.

• Comfortable asking for support and explaining the ROI (Return on Impact) to donors.

• Tech-savvy (familiar with social media algorithms and donation platforms).

�� Benefits of Volunteering with IHF:

• Sales & Marketing Experience: Master the art of the "pitch" and digital donor conversion.

• Global Impact: Directly fund the food, education, and safety of children in need.

• Creative Freedom: Propose and lead your own unique fundraising projects.

• Certification: Receive official recognition for your role in sustaining IHF’s financiaPlease use the subject line: Application – Fundraising Team

�� Global Volunteer Opportunity: Chat Monitors Team

About the International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is an international non-profit organization dedicated to empowering marginalized communities through education and grassroots leadership. Operating across five continents, IHF maintains a unique "University" structure where volunteers collaborate to manage our centers in Kenya, Thailand, and Indonesia. We believe in transparency, ethical leadership, and the power of shared knowledge to create sustainable global change.

Role Overview: "The Workplace Harmony Unit"

In a 100% remote global organization, our digital chatrooms (Skype, WhatsApp, etc.) are our physical offices. The Chat Monitors Team ensures these spaces remain professional, secure, and supportive. Working closely with the Calendar and New Members teams, you act as the digital peacekeepers who maintain our "Healthy Communication" standards across all time zones.

Key Responsibilities

• Etiquette Oversight: Monitor internal communication channels to ensure all interactions adhere to IHF’s professional standards and ethical guidelines.

• Conflict Mediation: Act as a neutral first point of contact to identify and flag communication breakdowns or policy violations.

• Security Management: Ensure only authorized active members are present in team-specific chatrooms, working with the Passwords team to maintain digital security.

• Leadership Training & Mentorship: Develop and lead training sessions for new members on "Digital Diplomacy" and the distinction between social and professional digital spaces.

Qualifications & Requirements

• Emotional Intelligence: High level of empathy and objectivity when navigating interpersonal dynamics.

• Integrity: Absolute discretion and the ability to handle sensitive situations with professional silence.

• Observation Skills: A proactive eye for detail and the ability to spot potential issues before they escalate.

• Ideal Background: Excellent for those interested in Human Resources, Communications, or Conflict Resolution.

Benefits of Joining This Team

• HR & Ethics Experience: Gain practical skills in organizational culture and remote workspace management.

• Global Exposure: Observe the inner workings and communication styles of every division within IHF.

• Certification: Receive an official certificate of service documenting your role in maintaining IHF’s professional digital infrastru Monitors Team

�� Global Volunteer Opportunity: Calendar Team

About the International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is an international non-profit organization dedicated to empowering marginalized communities through education and grassroots leadership. Operating across five continents, IHF maintains a unique "University" structure where volunteers collaborate to manage our centers in Kenya, Thailand, and Indonesia.

Role Overview: "The Global Pulse"

In a decentralized organization, timing is everything. The Calendar Team is the engine that keeps our global "University" running in sync. You are responsible for managing the organizational schedule, ensuring that hundreds of volunteers across dozens of time zones—from California to Nairobi to Jakarta—know exactly when and where to meet.

Key Responsibilities

• Global Schedule Management: Maintain and update the master IHF calendar for all Division and Team meetings.

• Time-Zone Synchronization: Translate meeting times accurately for our global network, ensuring no volunteer is left behind due to time differences.

• Logistical Support: Distribute meeting reminders and ensure Zoom/Skype links are updated and accessible to all active members.

• Leadership Training & Mentorship: Develop and lead training sessions on "Time-Zone Ethics" and high-level organizational logistics.

Qualifications & Requirements

• Logistical Precision: A "perfectionist" mindset regarding numbers and scheduling.

• Technical Literacy: High proficiency in Google Calendar or similar enterprise-level scheduling tools.

• Global Awareness: A strong understanding of international time zones and UTC offsets.

• Ideal Background: Excellent for those interested in Operations, Project Management, or Business Administration.

Benefits of Joining This Team

• Operational Mastery: Gain unique insight into how a massive, decentralized global organization functions.

• Leadership Development: Master the art of managing organizational "flow" and logistics.

• Certification: Receive an official certificate of service documenting your contribution to IHF’s operational infrastructu

The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.

This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.  

What will you do in the role?

Volunteer Mobilisation & Management

• Support the development of a volunteer strategy for Fahr Beyond
• Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
• The main point of contact for volunteers and help resolve matters they may have

Engagement & Communication

• Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
• Support the trustees and volunteers with managing Fahr Beyond’s social media
• Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
• ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of

Project & Event Management

• Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
• Support volunteers in creating fundraising and community involvement activities (online and potentially in-person) 

We aim to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Engaging Communities and Volunteering Manager will lead a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care. 

You will be a dynamic and inspiring leader experienced in all aspects of project management. You will be skilled in developing and delivering programmes which support people in challenging circumstances, working with people and communities to improve life outcomes. You will be experienced in managing teams, supporting colleagues to excel and deliver high impact strategic outcomes. You will understand the needs of diverse groups and be passionate about ensuring that support is developed collaboratively with people with lived experience enabling them to live will and access better care. You will have excellent communication and engagement skills which enable you to grow and nurture relationships with a complex set of stakeholders, including people with lived experience, volunteers and community organisations.

This is a Home-based role, connected to our office in Wolverhampton. Ideally you will need to be located in the Midlands and East of England region.

RESPONSIBILITIES:

Coordinate annual calendar of volunteer training events

· Work in partnership with the Volunteer Development Manager to understand volunteer recruitment needs across services and the wider team.

· Liaise with services teams to plan and develop the calendar of volunteer training events, both in person and virtual.

· Manage relationships with training venues ensuring desired dates are secured early in line with event requirements and budgets.

· Proactively research new training venues which meet accessibility requirements.

· Work with team members taking a lead on volunteer training delivery to ensure all training materials are up to date and relevant training packs/goodie boxes are distributed to trainees.

· Liaise with trainees to ensure confirmation paperwork is completed in a timely manner and needs relevant to training are met.

· Keep accurate records and maintain database records to ensure services teams are kept up to date with trainee information and any changes to event attendance.

· Circulate post-training communications to help ensure new volunteers are onboarded in a timely manner.

· Collect and distribute feedback from trainees to ensure quality of delivery is maintained to a high standard.

· Lead, sustain and develop strong and effective working relationships across the Back Up team.

Manage volunteer applications and requests

· Work with Volunteer Development Manager to ensure application process is kept up to date and is easily accessible to prospective volunteers.

· Liaise with potential volunteers, following up on expressions of interest, providing triage, answering queries and providing information relating to roles which may be relevant and of interest to encourage applications.

· Maintain database records ensuring swift distribution of applications to services team

· Support the Volunteer Development Manager to identify areas of potential efficiency and improvement in working practices in the recruitment, training and onboarding processes.

· Work across the wider team to understand and support volunteer requests, proactively approaching active volunteers with projects and opportunities for them to get involved.

· Coordinate volunteer request opportunities with volunteers and volunteer managers to ensure requests are fulfilled to raise awareness of Back Up’s services.

Other duties and responsibilities

· Maintaining accurate records on the database, adhering to all relevant policies and procedures.

· Be a ‘Data Champion’, leading by example on the importance of good data practice and hygiene, and using the system to its best efficiency.

· Raise awareness of volunteer opportunities via external websites e.g. GoVo, NHS Volunteering.

· Work as a team, consulting with others to ensure you give and receive high quality support.

· Other duties as required by the Volunteer Development Manager.

PERSON SPECIFICATION

Essential:

· Excellent planning skills and disciplines with demonstrated experience in the management and coordination of tasks and events.

· Highly organised. Able to manage time effectively to balance competing priorities.

· Excellent interpersonal skills, tact and diplomacy to relate positively to stakeholders and promote good relationships.

· Ability to communicate confidently with people at all levels.

· Exceptional skills and confidence in the use of a range of computer software and database solutions.

· Able to build constructive positive relationships with external and internal contacts to achieve results.

· A commitment to quality with an eye for detail, excellent written, verbal and presentation skills

· Highly computer literate and a competent user of charity fundraising databases; able to generate reports for analysis

· Strong team working orientation; collaborative, flexible and supportive

· A creative and proactive approach to all areas of work

· Ability to represent Back Up appropriately to service users, senior managers and members across partner agencies.

· Knowledge acquired through experience or training.

· Commitment to continued professional development.

· Willing and able to work occasional evenings and weekends and to travel when required

Desirable:

· Experience of managing projects

· Personal experience of spinal cord injury and the issues affecting people

· Understanding of spinal cord injury and/or disability issues

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising and Volunteers Manager is responsible for managing and delivering an ambitious, values-led community fundraising programme that meets Muslim Aid's income targets while deepening community engagement and volunteer impact.

Working within Muslim Aid's Growth Department and reporting to the Head of Growth, the post-holder will lead a dedicated team, oversee all community fundraising campaigns (including Ramadan, Qurbani and Emergency appeals), and manage a national volunteer network. The role ensures all activity is compliant with regulatory, ethical and Islamic values-based standards and that Muslim Aid's community fundraising is delivered in line with the MAUK Growth Strategy 2026–2030.

About the Role:

1. Lead on mid-year and end-of-year income reviews, presenting findings and recovery plans to the Head of Growth.
2. Maintain a pipeline of new community fundraising activities and products (e.g. regular giving, community challenges, legacy and corporate-community partnerships) to grow income diversification.
3. Maintain a live Fundraising Risk Register that documents impact on acquisition and service delivery. Review quarterly and escalate any high-rated risks within 48 hours.
4. Develop and maintain an Annual Events Calendar shared across relevant departments at least 2 months in advance.
5. Set and track an annual volunteer growth target agreed with the Head of Growth reporting progress on a monthly basis.
6. Utilise online fundraising platforms (e.g. JustGiving, LaunchGood, peer-to-peer fundraising pages) to maximise income from community fundraising campaigns.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience developing and delivering annual fundraising work plans, securing income across multiple community fundraising streams.
2. Demonstrable track record of meeting or exceeding income targets. 
3. Experience sourcing and capacity-building volunteers.
4. Experience running major faith/community campaigns (e.g. Ramadan, Qurbani, Emergency).
5. Knowledge of digital fundraising tools and online giving platforms as they apply to community fundraising.
6. Ability to inspire people and build long-term relationships with internal and external stakeholders

Why you should apply:

Join Muslim Aid as our Community Fundraising and Volunteers Manager and take a leading role in managing and delivering an ambitious, values-led community fundraising programme in line with Muslim Aid’s Islamic values and MAUK Growth Strategy 2026–2030. You’ll lead a dedicated team, oversee community fundraising across key campaigns, and build a strong national volunteer network to grow sustainable income and strengthen community engagement across the UK. If you’re passionate about inspiring supporters, empowering volunteers and delivering meaningful fundraising experiences that enable life-changing humanitarian work, apply now to make a real impact across communities throughout the UK.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding specific-enquiries.
• Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
• Proof of eligibility to work in the national location for this role. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This is a fantastic opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.

As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland.

You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities.

You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work.

This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.

Help people find their place in the community.

At Time & Talents, we believe nobody should be left out or left behind. Volunteers are at the heart of everything we do, helping older people stay connected, supporting community activities, and making Bermondsey and Rotherhithe stronger, kinder places to live.

We're looking for an enthusiastic and organised Volunteer Coordinator to join our team.

This is a fantastic opportunity for someone who loves working with people and wants to build a career in the charity sector. You might already be a volunteer yourself, have experience supporting others, or simply be passionate about bringing people together.

What you'll do

• Recruit, welcome and support volunteers
• Match people to meaningful volunteering opportunities
• Keep volunteer records up to date using our volunteer management system (Volunteero)
• Help organise training, events and volunteer recognition activities
• Work with colleagues across Time & Talents to ensure volunteers have a great experience
• Be a friendly and encouraging first point of contact for new volunteers

We're looking for someone who is:

• Person-centred and people-focused
• Organised and able to juggle multiple tasks
• Comfortable using technology and databases
• A great communicator
• Positive, energetic and proactive
• A team player who enjoys working with a wide range of people

What's in it for you?

• A supportive team who genuinely care about people and communities
• Opportunities to learn, develop and grow your career
• The chance to make a real difference every day
• Plenty of tea, laughter and community spirit

Whether you're taking your first step into the charity sector or looking for a role where you can see the impact of your work, we'd love to hear from you.

About Time & Talents

Time & Talents is a 140-year-old community charity rooted in Rotherhithe and Bermondsey. We believe everyone should feel part of a community. Through volunteering, community activities, befriending, support for older adults, children and families, and neighbourhood initiatives, we bring people together and tackle loneliness and isolation.

Demand for our services has increased significantly, and we are looking for an enthusiastic Volunteer Co-ordinator to help us grow, support and celebrate our volunteer community.

This is an ideal opportunity for someone at the beginning of their career in the charity sector. We are looking for potential as much as experience and will provide support, training and development to help you succeed.

Purpose of the Role

To support the recruitment, onboarding, coordination and development of volunteers across Time & Talents' programmes. Working alongside the Community & Volunteering Manager, you will help create an outstanding volunteer experience that enables local people to contribute their time, skills and talents to their community.

You will play a key role in implementing our new volunteer management system, Volunteero, improving volunteer processes and helping us recruit and retain a diverse and engaged volunteer workforce.

About us 

We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years. 

This role is 3 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences. 

If you would like an informal chat about the job, please email recruitment @ timeandtalents .org .uk with your phone number and a suitable time for us to call. 

Head of Volunteering

Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.

What you'll be doing

You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.

Strategic Leadership

• Lead development and delivery of Newlife's Volunteering Strategy
• Implement annual volunteering plans supporting organisational growth
• Identify emerging trends and best practice in volunteering and charity retail
• Contribute to strategic leadership as a member of the Charity Leadership Team

Volunteer Growth and Engagement

• Significantly increase volunteer recruitment, retention and engagement
• Ensure volunteering opportunities are accessible, inclusive and rewarding
• Monitor volunteer satisfaction and impact using data and insight
• Champion volunteering as key to strengthening communities and improving outcomes

Innovation and Experience

• Explore technology-enabled and partnership-based approaches to volunteer engagement
• Develop contemporary volunteering models supporting operational growth
• Promote best practice in volunteer management, recognition and development
• Ensure volunteers are equipped and empowered to make meaningful contributions

Partnerships and Growth

• Develop relationships with corporate partners, educational institutions and community organisations
• Identify skilled volunteering and employer-supported volunteering opportunities
• Contribute to funding bids and partnership proposals
• Represent Newlife externally as an ambassador for the charity

What we're looking for

Experience

• Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
• Developing and implementing strategic plans and improvement programmes
• Managing teams and delivering organisational growth through volunteering
• Partnership working with businesses and community organisations
• Budget management, performance monitoring and quality assurance

Skills

• Strong understanding of volunteering best practice and engagement
• Knowledge of contemporary charity retail and volunteer-led operating models
• Strategic leadership and people management abilities
• Excellent communication and relationship-building skills
• Passion for improving outcomes for disabled children and their families

Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)

Reports to: Charity Director

Disclosure and Barring Service (DBS) checking may be necessary for this role.

Ready to transform volunteering?

Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.

About Us

Are you looking for a job where you can make a difference to a local community? Chinnor Village Centre aims to be the welcoming hub of the village and local area, bringing together people of all ages and backgrounds by providing a place to meet and services aimed at ending social isolation. 

About The Role

The Centre Manager will oversee the day to day running of centre, making sure we have a safe and welcoming environment. Working with Trustees, you will play a key part in bringing about change at the Centre to ensure its future sustainability and place at the heart of the Chinnor and surrounding villages. This includes seeking out and securing funding opportunities to increase income and providing leadership to our small staff team. Volunteers are at the heart of everything we do and the Centre Manager will need to promote the Centre as a great place to volunteer. 

Key responsibilites:

• Ensuring appropriate policies and protocols are in place.
• Overseeing a programme of works for the refurbishment and updating of the Centre.
• Line manage our 7 staff.
• Produce financial reports and plans, working with our Treasurer and Bookkeeper.
• Identify and lead the application process for grants and funding.
• Provide governance and admin support to the Board of Trustees.

The post is offered at £35,000 to £38,000 fte per year (actual up to £30,400 for 30 hours per week). Other benefits include 25 days holiday per year pro rata and a workplace pension scheme. The postholder will need to be on site for the majority of time. 

The Centre Manager role is a varied one, with no day the same. If you enjoy working with people and are able to ensure the busines aspects of our charity run efficeintly then we would love to hear from you. 

Special Events Manager – Volunteering

Contract type: 12 Months Fixed term – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Community, Events and Education team manages and delivers a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to community fundraising, our volunteer Speaker Network and education engagement. The team delivers far more than income by deepening the engagement of new and existing supporters, raising awareness of WaterAid’s work.

The Special Events team is responsible for the management and delivery of unique festivals partnerships and special events.

About the role

As our Special Events Manager – Volunteering you will lead volunteer management across all of WaterAid’s festival and special events activity and manage teams of staff and volunteers onsite at some of the UKs biggest and most loved public events.

In this role, you will:

• Recruit, train and manage over 700 volunteers across festivals
• Develop and deliver volunteer training, safeguarding and wellbeing processes.
• Support the special events team with operational plans, including volunteer schedules, logistics and volunteer welfare.
• Lead teams onsite at festival events as required including Glastonbury festival, and other WaterAid events.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience of recruiting, developing, motivating, and managing large teams of volunteers at mass public events.
• Excellent knowledge and experience of safeguarding and welfare practices for volunteers and experience in delivering these in a live events environment.
• Proven experience of leading, managing and supporting volunteers and staff.
• Ability to manage cross-team projects and establish excellent stakeholder relationships at peer and senior levels to deliver against shared objectives.

Closing date: Applications close 12:00 PM UK time on Monday 6th July. Interviews are expected to take place week commencing 13th July.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.

Key Responsibilities

Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.

A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.

The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.

On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff 

You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.

Foodbank Sessions

As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.

In some sessions you will be the nominated Session Lead, 

• You will be responsible for health and safety, briefing and de-briefing of volunteers and other staff, safeguarding and incident reporting, and dealing with emergency or difficult situations.
• Session leads take an active role in shaping and maintaining our values-led Service Standards and creating a supportive framework for other team members, ensuring all frontline service meets those expectations.
• You will ensure consistent and rigorous monitoring and reporting from sessions, including volunteer registration, stock management, logging and escalation of issues and concerns, also well as consistent reporting on service provision.
• Session Leads will act as the primary liaison and coordination point on the day with advice providers and financial inclusion workers
• They will also be the lead contact point on a session day liaising with host sites and reception staff and other session partner organisations.
• Before, during, and after sessions, the Session Lead will monitor stock levels and ensure packing, loading, and unloading is done safely and consistently.

You may also attend foodbank sessions in a variety of other roles, including, but not limited to:

• Conducting or coordinating one-to-one check-ins and support conversations with clients, responsible for signposting and onwards referrals
• Providing additional support such as energy vouchers, SIM cards, supermarket vouchers, and other provision.
• Delivering and collecting food and other stock and materials to and from session sites and monitoring stock levels.
• Supporting general tasks and activities within sessions, such as packing parcels, referrals check-in, picking lists, or monitoring cafés and adjacent spaces.

General Foodbank Operations

Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:

• Regularly driving the foodbank van and loading and unloading stock and other materials.
• Answering or replying to enquiries from clients, referrers, donors, partners, and other contacts via the main charity phone line and email inboxes.
• Conduct regular office-based administrative, printing, and reporting activities.
• Deputise for senior staff or fill in for other team members where appropriate in day-to-day operational cover and external meetings and relationships, including with foodbank referrers and partner organisations.
• Coordinate and supervise volunteers and logistics around food deliveries, food drives, and food sorting sessions.
• Work and lead on projects to help maintain and increase donation levels.
• In collaboration with other staff, assist volunteer recruitment, training, and development activities.
• Attend and organise meetings and events where required to represent the foodbank or conduct project-related work.
• Undertake training and personal development as appropriate and agreed with your line manager.

The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.

There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.

About you

Essential Experience and Knowledge:

• A full clean driving licence and willing and able to drive a 3.5tn van regularly.
• Experience of working with volunteers.
• Excellent organisational and time management skills in order to coordinate your own workload and schedule, effectively managing multiple priorities and deadlines.
• Excellent written and verbal communication skills with other staff members, volunteers, referrers, and foodbank users.
• Ability to respond to unexpected situations in a busy service delivery environment and make decisions related to health and safety and emergency incidents.
• Ability to independently make and carry out decisions in line with foodbank policies and procedures.
• An enthusiasm for all aspects of work at Manchester Central Foodbank, and the flexibility and willingness to get involved with projects and tasks that may sit outside of your normal work.
• Experience of working with service users in a community setting.
• Proficiency in IT, including email, spreadsheets, and Google Drive.
• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.

Desirable Skills and Experience

• Experience of volunteer management.

Essential Behaviours and Competencies

• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
• The ability to communicate and work with people with a range of backgrounds, views, and interests and build ongoing relationships and trust.
• Personal integrity, high professional standards, and honesty.
• Empathy and confidence when working with people who are experiencing financial and/or personal hardship.
• Passionate about social justice and tackling food poverty.
• Ability to be hands-on and adaptable in changeable circumstances.

Reference Number: V580 

Job Title: Volunteer Coordinator  

Location:Flintshire - Home based with some local travel

Contract Type: Initial Fixed Term Contract until 28 February 2027

Hours: 21 hours per week

Salary: £15,375 pro rata (£25,625 Full Time Equivalent)

DBS: Enhanced Level DBS

Job Family: Job Family 3

Interview Dates: July 2026 TBC

Volunteering Matters  

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 
Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
 

·We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
 

·We connect businesses with communities, creating meaningful employee volunteering projects.
 

·We show the impact of volunteering and social action, proving how it changes lives for the better.

Why Join Us? 
Every day, older people across Flintshire experience loneliness and social isolation. As our Volunteer Coordinator, you'll lead a project that connects people with friendship, support and their community. Working alongside an amazing group of volunteers, you'll help older people build confidence, improve wellbeing and live more connected lives.

About the role
We're looking for a Volunteer Coordinator to lead our Flintshire Befrienders project. You'll recruit, train and support volunteers, build partnerships and relationships across Flintshire, and ensure older people receive high-quality befriending support that helps reduce loneliness and improve wellbeing.

This is an ideal opportunity for someone who enjoys working with people, building relationships and making a visible impact in their community.  A typical week might Include:

• Meeting a new volunteer who is interested in getting involved 
• Matching an older person with a new befriender who can support them
• Attending a community networking event
• Supporting volunteers on a 1:1 level
• Writing progress updates for our funders and supporters
• Planning a social activity, or a celebration event

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 
 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

·Employee Pension scheme 

·Life Assurance 

·Cycle to Work Scheme 

·Season Ticket Loan 

·Employee Assistance Programme 

·Enhanced sick and family leave.

·Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us.