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Top job
Citizens Advice Southwark, Southwark (On-site)
Starting £32,749 (increasing to £35,689 - £37,851 after 6 months)
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser
Posted today
Top job
Citizens Advice Southwark, Southwark (On-site)
£38,585 to £40,514 per annum
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience
Posted today
Top job
Providence Row, London (On-site)
£35,020 per year
Join Providence Row and help people experiencing homelessness move away from the streets and into secure accommodation.
Posted today Apply Now
Top job
Single Homeless Project, Greater London (On-site)
Starting at £32,034.46 and rising incrementally to £35,081.51 per annum
Help people move beyond homelessness by making Housing First work – one person, one home and one relationship at a time.
Posted 2 days ago
Single Homeless Project, Islington (On-site)
Starting at £29,822.41 and rising incrementally to £32,034.46 per annum
Support and empower adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living.
Posted today
Wandsworth Carers' Centre, London (On-site)
£31,711 per year
We are currently offering a rewarding opportunity for a skilled and motivated individual to join our friendly and diverse team.
Posted today Apply Now
Children and Families Across Borders, London (Hybrid)
£40,000 (inclusive of London Weighting)
Posted 1 day ago
Closing tomorrow
The Comedy School, London (On-site)
£31,250 per year FTE, with an actual annual salary of £17,500 per year
Posted 1 day ago Apply Now
Look Ahead Care Support and Housing, Kent (On-site)
Up to £13,988 per annum + Benefits include 25 days Annual Leave etc
Posted 2 days ago
Closing in 5 days
Charity People, London (On-site)
£15.38 per hour plus £1.86 per hour holiday pay
Posted 2 days ago Apply Now

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Southwark, Greater London (On-site)
Starting £32,749 (increasing to £35,689 - £37,851 after 6 months)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 2 October 2026

Interviews will take place on Tuesday 6 October 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 17 September 2026
Closing date: 02 October 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work