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“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time – 35 hours per week
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Friday 2 October 2026
Interviews will take place on Tuesday 6 October 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Salary scale: SO1 - £38,585 to £40,514 per annum
Full-time: 35 hours per week
Term: Permanent
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 29 September 2026
Interviews: Thursday 1 October 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Housing Case Worker. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £35,020 per year.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will support individuals who are rough sleeping and those who are at risk of homelessness in the London Borough of Tower Hamlets into appropriate accommodation. Also to work in partnership with other organisations including health to help people move away from a life on the streets.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



About the role:
For someone who has spent years moving between the streets, temporary accommodation and services that have not worked for them, having a home of their own can be life changing. But getting the keys is only the beginning. As our Specialist Housing First Worker in Redbridge, you’ll provide the intensive, persistent and highly personalised support people need to make that home feel safe, sustainable and genuinely theirs.
Housing First does things differently. You’ll work alongside people who have experienced repeated homelessness and multiple disadvantage, including people who may be mistrustful of services or have found traditional approaches difficult to engage with. Rather than expecting people to change before they can access housing, you’ll start from the belief that everyone has a right to a home. You’ll build relationships over time, work creatively around barriers and use active engagement and harm reduction approaches to support people towards the goals that matter to them.
Your work will stretch across housing, health, benefits, safeguarding and wider support. You’ll help people prepare for and settle into their accommodation, navigate rent and benefits, manage risks and build greater independence within their community. Just as importantly, you’ll bring together the professionals around each person, advocate firmly when systems get in the way and keep looking for another route when the obvious one has failed. This is a role that calls for sound judgement, patience and real tenacity: knowing when to challenge, when to adapt and how to remain alongside someone through setbacks as well as progress.
You’ll be joining a team committed to delivering Housing First with integrity and giving practitioners the flexibility to respond to people as individuals. You’ll have opportunities to deepen your specialist knowledge, strengthen your partnership working and advocacy skills, and develop your practice through supervision, reflective learning and training.
About you:
- You have experience supporting people who have faced homelessness and multiple disadvantage, and understand how trauma, exclusion and repeated contact with services can affect trust and engagement.
- You understand the principles of Housing First and can translate them into flexible, strengths based and genuinely person led support.
- You’re persistent, creative and solutions focused, able to stay alongside people through setbacks and find different ways forward when traditional approaches have not worked.
- You can assess and manage risk confidently, respond calmly to difficult or rapidly changing situations and use sound professional judgement while keeping safeguarding central.
- You’re a strong advocate and relationship-builder, able to negotiate, challenge appropriately and bring housing providers, statutory services and community partners together around the person you’re supporting.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Tuesday 29th September at midnight
Interview date: Thursday 8th October online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (CSS Housing)
Reference: 363
Salary: £26,000 - £26,500 per annum
Hours: Full-Time, 37.5 hours per week (5 days per week)
Reports to: Senior Lead Complex Needs and Community
Working base: West Hertfordshire + possible Herts countywide travel.
About the Service
Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
The Community Outreach Worker will:
- Receive both self-referrals and those allocated by Police, Borough Council, Housing Providers, and other relevant services.
- To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
- Assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
- Work with multi agency partners to support the delivery of co-ordinated services for clients.
- Work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
- work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
- Proactively recognise the indicators of deteriorating mental health and provide crisis/safeguarding intervention support
- Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9th October 2026 at 5pm
Interviews to be held on a rolling basis at our Watford Wellbeing Centre
N.B. Please quote reference number 363 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 27th September at midnight
Interview date: Tuesday 6th October at our Stacey Street service in Islington
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation.
Key Responsibilities Include:
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Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.
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Providing information, support and advocacy to Carers of people with Learning Disabilities.
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Facilitation of the Learning Disability Carers Peer Support Group.
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Recording and maintaining accurate case records, adhering to AQS standards.
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Managing your own case load.
Essential Requirements Include:
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Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits.
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Experience of or ability to facilitate peer support groups in person and online.
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Ability to deliver training and information sessions.
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Strong listening and questioning skills.
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Ability and commitment to work on own initiative and as part of a team.
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The ability to balance and prioritise a busy and varied workload.
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Developed IT skills with experience using Microsoft packages.
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Clear verbal and written communication skills in English.
Please see the job description and person specification for a full list of responsibilities and requirements.
Benefits of working for Wandsworth Carers’ Centre:
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Hybrid on completion of induction period with a minimum 60% office based
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
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Employee assistance program offreing 24/7 support
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident that AI tools have been used in place of original, personal responses.
We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We therefore encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role provides person centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.
Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Experience supporting people with ill mental health in a community based setting is key along with knowledge of the relevant mental health acts and legislations. it would also be beneficial to have strong IT skills and knowledge of safeguarding, recovery approach, and the benefits system.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
CARE (Child at Risk of Exploitation) Boys and Young Men Practitioner
Permanent contract but funding for this role ends on 31st March 2028 (with the potential for further funding)
35hours per week
£29,855 per annum
Essex - Countywide role based in Chelmsford
Benefits include but not limited to:
-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.
About the role:
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the Essex area.
We wish to recruit a specialist Boys and Young Men's workerto join our established Essex CARE (Child At Risk of Exploitation) Together team, supporting male young people aged 8-25 who are at medium risk of exploitation; criminal, sexual, financial or domestic servitude.
You will provide direct therapeutic support to vulnerable young males and support and signpost families who are affected by exploitation. You will provide professional expertise in various panels that review individual risk as well as offer training and resources for other professionals supporting potentially exploited young people.
Support offered will include one to one face to face interventions, targeted group work & online support across the County as well as consultation with professionals.
The young people will require a skilled practitioner who is experienced in working with hard to reach, vulnerable young people at risk through the use of therapeutic approaches. You should have experience of facilitating groups or delivering training with knowledge of the issues and legislation affecting young people who are at risk of exploitation.
Key skills and experience
-You will have substantial experience in working with vulnerable young people either in a paid or unpaid capacity.To be able to evidence your ability to build positive relationships with groups of young people to raiseawareness aboutsubstance use and the associated risks and impact.
-You will haveexperience of carrying out individual and group work interventions with young people and/or adults, either in an intervention or educative capacity.
-You have an understanding of exploitation inclusive of weapon carrying risk.
-You will haveexperience in using Microsoft Office Applications and other relevant data systems.
-You can demonstrate the ability to work on your owninitiative as well as be able to contribute to a multi-agency approach so as to enable effective interventions with young people, including delivering training to a range of professionals.
-You hold a full UK driver's license and have access to you own transport.
Closing date: Midnight on Sunday 11th October 2026.
Please note that if we receive a high volume of applications we reserve the right to close this vacancy earlier.
Interview date: Monday 19th and Wednesday 21st October 2026.
Please note that interviews will be held in person at our Chelmsford office.
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role
CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.
The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.
Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.
Main duties, tasks and key results
1. To hold a caseload of allocated cases originating in the UK or overseas
- Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
- Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
- Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
- Preparing information for referral abroad or to an agency in the UK;
- Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
- Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
- Undertaking the required administrative tasks.
2. To participate in running the Advice Line service and responding to enquiries made to CFAB
- Offering advice to local authorities, NGOs and individuals
- Advising on referral procedure and fees
- Sending follow-up documents to enquirers
- Liaising with overseas partners for advice and to establish if services are available
3.To provide training to local authority professionals
- Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. international social work and international child protection
- Present on CFAB’s behalf to conferences, as required.
4. To undertake social work assessments
- Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;
5. To support the development of the Social Work Team and wider CFAB team through:
- Participation in social work and CFAB team meetings
- Regular supervision meetings with line manager
- Representing CFAB to external partners
- Contributing to special projects as required
6. To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.
8. To present, represent and promote the organisation to a range of audiences and settings, including promotional events.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



The client requests no contact from agencies or media sales.
About Us
The Comedy School draws on the power of comedy to improve wellbeing across community, health, education and criminal justice settings. Since 1998, we have co-designed and delivered workshops, courses and training projects that build confidence, resilience and life skills for socially isolated and vulnerable people. We have worked with individuals with mental health conditions in collaboration with South London and Maudsley Recovery College for 15 years, and in 2023 expanded this work to veterans in partnership with London’s NHS Veterans Mental Health Services. Our Comedy for Veterans programme delivers evidence-based interventions that improve confidence, connections, wellbeing and sense of purpose.
Purpose of Role: The Veterans’ Worker will lead on outreach and peer support within the Comedy for Veterans Project, with a specific focus on engaging veterans from Black and ethnic minority backgrounds, and other communities underrepresented in traditional support pathways. The role aims to ensure inclusive participation, support mental wellbeing, and sustain long-term engagement with the project.
Key Responsibilities:
- Lead outreach and engagement efforts to promote the Comedy for Veterans Project, focusing on building trust and participation among veterans from Black, ethnic minority, and underserved communities.
- Develop and maintain partnerships with veteran organisations, community groups, and stakeholders to enhance referrals, collaboration, and community presence.
- Provide peer support and mentoring to veterans enrolled in the project, encouraging sustained participation, confidence-building, and shared learning.
- Identify and address participation barriers, including logistical, emotional, or wellbeing challenges, and signpost to appropriate services when needed.
- Support the delivery of workshops and events, working closely with facilitators to ensure activities are inclusive, accessible, and responsive to participants’ needs.
- Collaborate with staff and partners to monitor progress, share relevant participant insights (within confidentiality boundaries), and contribute to a safe, trauma-informed environment.
- Document attendance, feedback, and outcomes for evaluation purposes, and report on engagement levels and project impact.
Essential Criteria:
- Proven experience in outreach, peer support, mentoring, or community engagement—ideally with veterans or marginalised groups.
- Strong communication and interpersonal skills, with the ability to build trust and rapport across diverse social, cultural, and ethnic backgrounds.
- Understanding of mental health and wellbeing, including challenges commonly faced by veterans, and the confidence to respond supportively.
- Knowledge of safeguarding procedures, confidentiality protocols, and maintaining professional boundaries when working with vulnerable adults.
- Ability to work independently and manage time, alongside a flexible approach to group dynamics, changing needs, and varying energy levels.
- Commitment to inclusion and accessibility, with sensitivity to the social, cultural, and structural barriers some veterans may face.
Desirable:
- Background in social work, community organising, mental health support, or creative arts facilitation.
- Certification in Mental Health First Aid or equivalent.
- Understanding of trauma-informed approaches in community and learning settings.
Security Checks: Enhanced DBS clearance required and project specific security checks maybe required.
This post is funded by the Veterans’ Foundation
Please submit a CV and cover letter outlining your experience and how you would approach engaging underrepresented veterans.
Closing Date: 18th September 2026
Interview Date: 25th September 2026
The client requests no contact from agencies or media sales.
Youth Outreach and Community Worker (London - Waterloo)
Railway Children (UK Programme)
£32,000 per year plus 10% London weighting
Full-time – Permanent
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?
If the answer is yes, then read on to hear about this exciting opportunity.
We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As part of our current strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
We are looking to recruit a Youth Outreach and Community Worker in London as part of our UK Programme.
This role requires close working with partners, engaging and safeguarding young people in and around Waterloo Station, helping to identify and safeguard young people at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role involves working regular unsociable hours including evenings and weekends.
You will be working closely alongside key partners such as British Transport Police, security staff, Train Operators, Youth Services and other local stakeholders.
You’ll play a key role in the development of our UK Safeguarding on Transport Programme and part of a dynamic team delivering Railway Children’s safeguarding programme in the UK.
About you
We are looking for someone who brings experience of successfully engaging and supporting young people as well as experience of working in an outreach or similar community setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
Alongside this you will be able to work effectively with community and statutory partners to safeguard young people.
You will have completed relevant training, have experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.
Your base would be at Waterloo station with regular travel to other stations and some home working. This role involves working regular unsociable hours including evenings and weekends.
A full job specification can be found in the job pack.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: Wednesday 23rd September
Online Interviews: Wednesday 30th September/Thursday 1st October
In person interviews: Wednesday 7th October/Thursday 8th October
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Salary Grade B: £25,266.93 per annum full time equivalent, plus London Weighting of £4,000 per annum (FTE), plus anti-social hours payment of £650 per annum (FTE). Total Salary: £29,916.93 per annum
Hours: Average of 37 hours per week over a 4 week rolling rota period. Hours vary, Monday to Sunday, in accordance with rota, and include anti-social working; sleep-in shifts, evenings, weekends and bank holidays.
Job Purpose:
To support the delivery of Oasis Community Housing’s Young People’s Supported Housing Service (including Ofsted registered project). The service supports 56 young people at any given time; in one 16-bed Ofsted registered 24-hours staffed supported housing project for 16-21 year olds with medium-high needs, plus visiting support to young people living in properties across the North of the Borough.
To provide trauma informed, holistic, personalised support to children and young people, which is in line with relevant pathway and safety plans. To work closely with Southwark Council, including Children’s Services, to ensure children and young people achieve the best outcomes, in line with project specific aims and objectives. Under the guidance of the Team Leader and Registered Service Manager, to ensure the service is compliant with the Supported Accommodation Regulations and we maintain successful Ofsted registration for the relevant project.
Organisation Context:
Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.
Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of Oasis Community Housing. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. This is not one of those posts.
Benefits: Oasis Community Housing operates a contributory group personal pension plan and in accordance with the Pension Act 2008, if eligible, you will be automatically enrolled into the Oasis Trust pension scheme. Currently all staff in our pension scheme are required to contribute a minimum of 2% of their salary. The employer contribution is currently set at a contribution of 7%. Oasis Community Housing life assurance policy, through Omnilife, is open to all staff who earn in excess of £6000 per annum. 25 days holiday per year, plus statutory holidays, increasing to 30 days per annum after 2 completed years’ service.
Unsocial Working: Working hours include evenings, weekends and bank holidays. Flexibility is required around public holidays, and annual leave restrictions may be considered over Christmas and New Year period.
Project specific:
Our projects are places of safety, Psychologically Informed Environments (PIE), from which we work with children and young people using person-led, holistic, trauma-informed and solution-focused approaches. We aim to provide accommodation and support that helps children and young people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions including where relevant from care into more independent accommodation, and from childhood to adulthood; providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential.
We are commissioned by Southwark Council to provide this service, which currently consists of:
• A 24-7 staffed 16 bed Ofsted registered supported housing project for young people aged 16-21.
• A 4 bed property for young mums and their babies/toddler age children - with a staff office, visiting staff support Mon-Fri 9-5, and on call support outside of working hours.
• A 6 bed property for young mums and their babies/toddler age children – with visiting staff support Mon-Fri 9-5, and on call support outside of working hours.
• A 7 bed supported accommodation for young people (Christchurch - made up of self contained flats, and flats allowing for sharing a bathroom/kitchen with one other) - with a staff office, visiting support Mon-Fri 9-5, and on call support outside of working hours.
• A number of 4-5 bed properties, for young people with visiting staff support Mon-Fri 9 5, and on call support outside of working hours.
Duties & Responsibilities:
• To provide holistic (mental, physical, emotional, spiritual) support to children and young people within our supported housing projects, in accordance with the ethos and values of Oasis Community Housing. Ensuring support provision is personalised to individual needs, and progress is regularly reviewed.
• To engage in multi-disciplinary team (MDT) approaches to support children and young people, including working closely with Children’s Services and other professionals and partner agencies. To include; attending meetings and effective information sharing.
• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.
• To navigate challenging situations effectively and sensitively.
• To maintain records needed to ensure excellent and consistent support provision; maintaining comprehensive case files, using our In-Form data system, completing reports and assisting in the measurement of outcomes.
• To ensure the Project Handbook, including the service expectations, are explained to children and young people at the point of entry; being reiterated, and enforced as needed.
• To deal with informal complaints made by residents in accordance with OCH's procedures.
• To organise and encourage activities which are of interest to those being supported.
• To support the active participation of residents in project design, delivery and evaluation; working with our Head of Service Improvement to encourage involvement, and assisting in recording access and engagement.
• To work in accordance with regulatory requirements. Under the guidance of the Team Leader and Head of Supported Housing (Registered Service Manager) to ensure your practices are compliant with the Supported Accommodation Regulations.
• To clean the office space and communal areas, and support those living in our service to keep their rooms/properties clean.
• To work closely with Housing Management Team colleagues.
• To attend regular supervision sessions with your line manager
• To attend relevant training sessions as required by the role / your line manager
• To undertake any other reasonable duties as required
• To ensure all working practice and interactions are in line with organisational ethos and values
• To be able to work in any Oasis Community Housing project as required.
Personal Specification/Key Competencies:
Qualifications:
• Relevant qualification to NVQ Level 3 (Essential)
Work Experience:
• At least 2 years’ experience as a Support Worker, including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential)
• Experience working with children and young people, especially those experiencing homelessness including leaving the care system, and related issues including mental ill health, trauma, abuse, alcohol and substance misuse and offending (Essential)
• Experience of using person centred support plans (Desirable)
• Experience working in the safeguarding arena (Desirable)
• Experience of participating in MDT meetings (Desirable)
• Experience of working in registered/regulated services (Desirable)
To end Homelessness from the Northeast and beyond.



The client requests no contact from agencies or media sales.
We’re looking for a kind, compassionate and resilient Support Worker to join our Learning disabilities Social Care Service in Kent.
£13,988.00 per annum, working 20 hours per week.
Want to feel like you have an exciting future? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
• Annual leave increasing up to 30 days with length of service
• A generous pension – we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution
• Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for supporting people with autism, learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
The Pelham road Service will be 5 new self-contained flats, for customers with learning disabilities, Autism and Complex needs, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person.
Support Workers will need to be flexible and shifts will require some mornings, afternoons/Evenings and weekends.
The working pattern for this role consist of: 7.30am-23pm, 2.30pm-10pm, 10am-4pm
What you’ll do:
• Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
• Developing the customer’s independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
• Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
• Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
• Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
• Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
• Driving the customer to activities using the customer’s vehicle, in rotation with the wider team;
• Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
• Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
• Consistently reviewing the customer’s life goals and their progress towards achieving them, in partnership with them and those important to them;
• Supporting the customer with personal care;
• Reporting any observations relating to customer welfare;
• Maintaining records as required at the project;
• Participating in team meetings/reviews, support planning, risk management and the general development of the service;
• Undertaking any other duties as requested by management
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework
Desirable:
Has some experience in Trauma Informed care
Has some experience in working with people with Mental health
Driving licence and a willingness to drive as part of support duties
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Support Worker
- Duration: 4-6 weeks temporary role
- Salary: £15.38 per hour plus £1.86 per hour holiday pay
- Location: On-site, located in South-East London, Woolwich
- Working Pattern: Full-time or part-time, flexible working arrangements considered
- Mondays and Tuesdays as fixed working days
- A third day which can be flexible (Friday would be particularly helpful)
- Wednesdays would not be suitable
- Thursday and Friday breakfast sessions run from 7:30am to 11:00am, and support during these times would be especially valued
- Start Date: early October
- DBS: Enhanced DBS required
Charity People is delighted to be partnering with a leading London homelessness day service to recruit a Temporary Suport Worker.
This is an opportunity to join a respected community-based organisation supporting people experiencing homelessness, poverty, addiction and mental health challenges.
The organisation provides practical frontline support alongside longer-term interventions that help people access housing, healthcare and life-changing services.
About the Role
This is a highly rewarding frontline position supporting individuals who may be experiencing homelessness, rough sleeping, housing insecurity, substance misuse or mental health challenges.
Working as part of a small, dedicated team, you will provide assessment, triage and casework support, helping people access the services and resources they need to improve their circumstances and wellbeing.
Key Responsibilities
- Supporting new and existing guests accessing the service
- Completing wellbeing and triage assessments on their system
- Helping ensure new guests are registered and assessed as quickly as possible
- Supporting people to access GP services where they are not already registered
- Making referrals to appropriate external support services
- Working with partner organisations to help guests access the support they need
- Recording outcomes such as GP registrations, referrals and people supported
Whilst the role will not include responsibility for volunteers or safeguarding management, we are keen for someone who can make appropriate day-to-day decisions, take ownership of their work and confidently support guests, whilst recognising when more complex matters should be escalated.
About You
We are interested in hearing from people who have:
- Experience supporting vulnerable adults
- Experience within homelessness, housing, community health, outreach, substance misuse or related services
- Strong assessment and case management skills
- Excellent communication and relationship-building abilities
- Experience using case management or CRM systems
- Knowledge of safeguarding and trauma-informed approaches
- The ability to work independently and flexibly within a fast-paced environment
You'll Particularly Stand Out If You Have
- Experience of homelessness prevention work
- Knowledge of local housing pathways
- Experience of harm reduction approaches
- Experience working alongside volunteers
- Understanding of mental health and addiction support services
This organisation values compassion, dignity, inclusion and lived experience. You will join a supportive team committed to making a meaningful difference every day.
How to apply
Please submit your CV as soon as possible to be considered for this opportunity.
Interviews will take place in person, with a view to making an appointment as quickly as possible.
We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.