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Job description
Job description
We are looking for someone with the values and commitment to increase the independence,self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs. This will be across our Supported Living Services in Kingston.You will be supporting people to live independently in the community in their own homes.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
Who you are
You are someone with experience of or a commitment to developing aperson-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experienceevery day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with;to enable their ability to make decisions about the types of service they are in receiptof and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
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To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
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To apply a collegiate approach to deliverstrengths-basedsupport that maximises independence,knowledge and confidence of those using our services.
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To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
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To work independently across the boroughs weoperatein, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
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A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
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Recognition of the skills,knowledge and commitment of those working around you and your contribution to them.
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A professional,can-do attitude that finds solutions in the darkest corners.
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A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensures the following benefits for all its operational staff:
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A baseline commitment to pay London living wage for all its front-line staff.
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A commitment to training and professional development to at least Care Certificate
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Inclusion in and contribution to the charity's pension scheme, if eligible
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Access to a range of discount schemes
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Access to the charity's employeeassistanceprogramme
Application Instructions
Please apply through our website.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
About the role:
For someone who has spent years moving between the streets, temporary accommodation and services that have not worked for them, having a home of their own can be life changing. But getting the keys is only the beginning. As our Specialist Housing First Worker in Redbridge, you’ll provide the intensive, persistent and highly personalised support people need to make that home feel safe, sustainable and genuinely theirs.
Housing First does things differently. You’ll work alongside people who have experienced repeated homelessness and multiple disadvantage, including people who may be mistrustful of services or have found traditional approaches difficult to engage with. Rather than expecting people to change before they can access housing, you’ll start from the belief that everyone has a right to a home. You’ll build relationships over time, work creatively around barriers and use active engagement and harm reduction approaches to support people towards the goals that matter to them.
Your work will stretch across housing, health, benefits, safeguarding and wider support. You’ll help people prepare for and settle into their accommodation, navigate rent and benefits, manage risks and build greater independence within their community. Just as importantly, you’ll bring together the professionals around each person, advocate firmly when systems get in the way and keep looking for another route when the obvious one has failed. This is a role that calls for sound judgement, patience and real tenacity: knowing when to challenge, when to adapt and how to remain alongside someone through setbacks as well as progress.
You’ll be joining a team committed to delivering Housing First with integrity and giving practitioners the flexibility to respond to people as individuals. You’ll have opportunities to deepen your specialist knowledge, strengthen your partnership working and advocacy skills, and develop your practice through supervision, reflective learning and training.
About you:
- You have experience supporting people who have faced homelessness and multiple disadvantage, and understand how trauma, exclusion and repeated contact with services can affect trust and engagement.
- You understand the principles of Housing First and can translate them into flexible, strengths based and genuinely person led support.
- You’re persistent, creative and solutions focused, able to stay alongside people through setbacks and find different ways forward when traditional approaches have not worked.
- You can assess and manage risk confidently, respond calmly to difficult or rapidly changing situations and use sound professional judgement while keeping safeguarding central.
- You’re a strong advocate and relationship-builder, able to negotiate, challenge appropriately and bring housing providers, statutory services and community partners together around the person you’re supporting.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Tuesday 29th September at midnight
Interview date: Thursday 8th October online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.
Alongside housing support, you will help people address wider support needs, including finances, health, wellbeing and life skills.
You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.
This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.
Key Responsibilities
1. Listening, Assessing and Planning Together
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Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.
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Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.
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Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.
2. Empowering Through Support and Connection
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Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.
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Support people to access housing options, benefits, and other community services that promote long-term stability.
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Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.
3. Navigating Systems and Opening Doors
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Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.
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Connect people with the right services at the right time, advocating where needed to remove barriers to access.
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Help individuals build the skills and confidence to engage with public services independently.
4. Working Across Charity Partners
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Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.
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Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.
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Maintain high standards of person-centred support regardless of setting or location.
5. Information Sharing and Case Recording
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Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.
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Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.
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Share insights that support continuous service improvement and learning across partners.
6. Collaboration and Partnership Working
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Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.
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Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.
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Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.
7. Promoting Inclusion and Long-Term Independence
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Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.
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Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.
8. Safety and Wellbeing
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Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.
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Apply safeguarding principles and respond appropriately to risk and concern in community settings.
9. Team Learning and Development
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Engage in supervision, reflection, and training opportunities across partner teams.
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Share learning and insights from placements to contribute to service development.
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Stay open to feedback and committed to your own professional growth and development.
Person Specification
We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.
Essential Skills and Approach
· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.
· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.
· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.
· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.
· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.
· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.
· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.
Desirable (but not essential)
· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.
· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.
· Experience using case management or database systems to record support activity. housing and support databases or case management systems.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
We have roles available across Waltham Forest, Camden, Islington and Greenwich. Please specify in your application form which location(s) you are interested in.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 11th October at midnight
Interview date: Thursday 22nd and Friday 23rd October at SHP Head Office in Kings Cross
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Service in Waltham Forest.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working pattern for this role consist of: Monday to Sunday, Early, late shifts and long shifts including evening and weekends
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You understand and collaborate with the different support organizations accessible in the community
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Maintains up to date accurate records of customer's, service being provided and behavioural data
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
- Maintain records as required at the project under the direction of the support workers / management
- Participate in team meetings/reviews and the general development of the service.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges and Diabetics
- Good IT skills
Desirable:
- Experience with PBS approach
- Driver
Please see our webite for the full description.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People Social Care Service in Ealing.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The working pattern for this role consist of: A rolling program, every 4 weeks Combination of;
Early shifts 8:00 - 16:00
Late shifts 14:00 - 22:00
& weekend shifts
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
- Experience working with young people
Desirable:
Experience of working with a supported housing service
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
*This role includes sleep-in shifts as part of the rota at Cecil Court, which are paid at an additional rate on top of your salary.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 4th October at midnight
Interview date: Tuesday 13th, Wednesday 14th and Friday 16th October at SHP Head Office in Kings Cross
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Assessment and Reconnection Workers
North West London
£39,333 - £43,223
Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London?
The St Mungo’s Pan London Rough Sleeping Team (No Second Night Out) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing.
As an Assessment and Reconnection Worker, you will:
- Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.
- Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
- Build and maintain effective relationships to support clients throughout their recovery.
- Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.
- Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts and night shifts).
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles, but should demonstrate the below:
- If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
- Good organisation and prioritisation skills, with the ability to manage a varied workload including admin tasks, record keeping and client work.
- If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Closing date: 10 am on 29th September 2026
Interview and assessments on: 8th - 12th October 2026
Make a real difference every day. No experience needed, full training provided.
Join our friendly Care Support Team and help people live independently, achieve their goals, and thrive in their communities.
We're looking for caring, positive and reliable people to join our support teams in rewarding Full-Time (37.5 hours) and Part-Time (22.5 hours) Care Support Worker roles.
As a Care Support Worker, you'll support people to live independently, develop life skills, build confidence, access their communities, and achieve personal goals. Every day is different, and you'll play a vital role in helping individuals lead fulfilling lives while providing encouragement, practical support, and companionship.
Available Opportunities
Full-Time Care Support Worker (37.5 hours per week)
Salary: £26,228 per year
Female applicants only. This position is based within an all-women's service and is exempt under Schedule 9, Part 1 of the Equality Act 2010.
Part-Time Care Support Worker (22.5 hours per week)
Salary: £15,737 per year
Open to all applicants.
What You'll Be Doing
- Supporting people with daily living and wellbeing
- Encouraging independence and personal choice
- Helping people access education, activities, appointments and their local community
- Building positive, trusting relationships
- Promoting a safe, welcoming and inclusive environment
- Working as part of a supportive team to deliver person-centred support
What We're Looking For
- A caring, compassionate and positive attitude
- A full UK manual driving licence (essential)
- Flexibility to work on a rota basis, including weekends and some night shifts
- A willingness to learn and develop
- No previous care experience required as full training will be provided
Why Join Us?
- Full training and ongoing development opportunities
- 25 days annual leave (pro rata for part-time roles) plus bank holidays
- Up to 10% pension contribution
- Life assurance and employee benefits
- A supportive team environment
- A rewarding career where you can make a genuine difference every day
Apply Today
When applying, please state which role you would like to be considered for:
- Full-Time Care Support Worker (37.5 hours)
- Part-Time Care Support Worker (22.5 hours)
If you're looking for a role with purpose, where no two days are the same and your work truly matters, we'd love to hear from you.
Please state which role you would like to be considered for: Full-Time Care Support Worker (37.5 hours per week, female applicants only), Part-Time Care Support Worker (22.5 hours per week), or either role.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality supportand interventions to clients with mental health needs who require early intervention and prevention support . You willsupport clients throughout their time in service and empower them with the skills to cope independently. You will carry outsupport and interventions in line withorganisationalvalues and theethos of recovery and co-production, as well as in line with policiesand procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
About the role:
Housing First changes what is possible for people who have been shut out, moved on and let down for too long.
Single Homeless Project's (SHP’s) Camden Housing First service is expanding, and we’re looking for a passionate and skilled worker to join an innovative team supporting people with long histories of rough sleeping, multiple exclusion and co-occurring needs. This includes a new and important focus on supporting couples who have been rough sleeping and will be accommodated separately in their own self-contained flats, while receiving intensive, relational and trauma-informed support.
Based from King’s Cross, you’ll work across the community and in people’s homes, carrying a small caseload so you can offer flexible, persistent and person-centred support that is shaped around each person’s strengths, safety, needs and goals. You’ll build trust with people who may have had difficult experiences of services, working at their pace while keeping a strong focus on housing sustainment, wellbeing, risk, choice and recovery.
You won’t be doing this work alone. You’ll be part of a multidisciplinary team and will work closely with statutory services, housing partners and specialist colleagues including health, psychology, Solace, occupational therapy and perpetrator support. With safety at the heart of the work, you’ll play a key role in supporting people where relationships, trauma, exploitation, abuse or external risk may be part of their lives. At SHP, you’ll also have access to learning, reflective practice and development opportunities that help you keep growing your skills while doing meaningful, complex and life-changing work.
About you:
- You have experience supporting people facing multiple disadvantage, including homelessness, trauma, mental ill health, substance use, contact with the criminal justice system or long-term exclusion from services.
- You know how to build trust with people who may be wary of services, using patience, consistency and creativity to keep people engaged without forcing change before they are ready.
- You understand the links between severe and multiple disadvantage, VAWG, coercion, abuse, exploitation and safety, and you can respond in a way that is trauma-informed, boundaried and safeguarding-focused.
- You are a confident advocate and communicator, able to work with partners, negotiate well, challenge when needed and keep the person’s voice at the centre.
- You are organised and self-sufficient in your day-to-day work, with the written, IT and recording skills needed to manage a caseload, update systems clearly and keep support plans moving.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Monday 28th September at Midnight
Interview Date: Wednesday 7th October online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 36 hours per week on a rota basis covering daytime Recovery Space hours of 9am-5pm, 7 days per week. Weekend working is required (every other weekend)
Responsible to: Recovery Space Manager.
Location: Croydon Health and Wellbeing Space in the Whitgift Centre.
Main purpose of job:
The aim of the service is to divert people away from Emergency Department. The Recovery Space Workers provide a non-clinical, warm and welcoming setting to support individuals in crisis, assess their needs, provide emotional support and to help develop coping strategies.
The day crisis worker role involves running 1:1 sessions with clients, supporting the with the drop-in at the Croydon Health and Wellbeing Space, where clients in crisis can drop-in for immediate support between 10am-1pm on Monday-Saturday, running group sessions promoting coping skills to clients, engaging in managerial and clinical supervisions, engaging in team meetings and completing administrative duties as required.
For more information, please see the attached job description.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
We're looking for a hardworking and resilient of Waking Night Support Worker to join our Mental Health Service located in Richmond. No experience required, just the right values.
£29,003.97 per annum, working 37.5 hours per week.
Our benefits include:
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- All applicants must be legallyeligible to workin the UK by the start of employment as Look Ahead are not able to offer sponsorship.
- Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- About you:
- Enjoys social interaction and the company of others, joins in local activities to encouragecustomer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
Essential
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The Helpline Housing Caseworker (Domestic Abuse) provides direct specialist, trauma-informed housing advice and enhanced casework support to LGBT+ victim-survivors of domestic abuse, who are at risk of homelessness or unsafe accommodation. This London-wide role focuses on empowering survivors to make informed choices about their housing options, facilitating access to refuge where appropriate, and alternative safe accommodation, whilst ensuring safety, dignity, and autonomy are central to all support provided.
The Helpline Housing Caseworker will be expected to set up and develop a dedicated housing advice function within the helpline service, with the support of the Head of Helplines. This includes establishing clear advice frameworks and guidance to support victim-survivors to understand their housing rights, options, and entitlements. The role will involve providing informed guidance on a range of housing pathways, including refuge, temporary accommodation, social housing, and private rented options, ensuring advice is tailored to individual circumstances and risk. The postholder will contribute to building a consistent, high-quality advice service that enables victim-survivors to make informed and empowered decisions about their housing and safety.
For more information on this role please download the attached job description.
Location
Hybrid with the expectation of 2 days per week in Galop’s central London office
Hours
Full-time (35 hours per week)
Contract
Fixed-term until 31st March 2028 (with the possibility of extension)
Reports to:
Head of Helplines
Salary
You will start on scale point F1 which is £32,626.66 (including London weighting of £4,296.25) per year.
REF-231029
To work as a Opiate Recovery Worker which includes:
To provide allocated clients with 1:1 support with achieving their substance misuse recovery goal, using psycho-social interventions, SMART goals, motivational interviewing, risk management planning and working closely with our clinical staff and pharmacies around prescribing needs and partner agencies.
To ensurethat patients receive the right level of help at the right time and experience ajoined-upservice between health and social care, especially where multiple services are going in.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions. We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply: Please apply using the application form found here:and your CV:
The closing date is by Monday 28th September at 5pm, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.


