Brand marketing manager jobs

The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s. 

As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.  

This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.  

You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.  

There will be a requirement to work irregular hours as well as frequent local travel. 

Please note that interviews will take place on Friday 12th June in Maggie's Manchester.

Are you a creative storyteller who loves producing high-quality, engaging content?
We’re looking for an Internal Communications Content Producer to gather and produce stories and content for internal audiences, bringing our work to life for colleagues and volunteers across the country.

What does this role do?
As Internal Communications Content Producer, you will:

• proactively find stories across the organisation that showcase the exciting work our teams do, from rehoming to prevention, and turning this into engaging content for various internal channels,
• support the Internal Communications Manager on high-profile projects spanning the whole organisation, such as communicating our organisational strategy across the charity,
• work innovatively and creatively, always striving to reach varied internal audiences and keeping accessibility central to all communication plans,
• provide hands-on support with internal communications activity, from the ongoing management of our intranet to helping produce all staff events and webinars.

Interviews for this role are provisionally scheduled for 4th June 2026, and will take place on Teams.

Could this be you?
To thrive in this role, you’ll need strong communications experience, with a knack for creating compelling content that is story-driven and engaging. You’ll have relationship-building skills, working closely with internal teams to sniff out those stories that bring our work to life, combined with excellent design and video creation and editing skills.. You’ll have excellent organisation and time management, and ideally some experience of working in an internal communications capacity elsewhere, where you understand the kind of content that resonates with internal audiences. A passion for the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

Role Description

The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.

Key Responsibilities

• Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
• Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
• Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
• Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.

For more information on the role and how to apply please see the Job Pack below. 

Senior Marketing Officer – Retention & Engagement

Contract type: Permanent | Full Time

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per year with excellent benefits

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity—from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream.

About the role

As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns.

In this role, you will:

• End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing.
• Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment.
• Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement.
• Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities.
• Champion WaterAid’s commitment to equity, inclusion, and safeguarding

To be successful, you will need:

• Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing).
• Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners.
• Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations.
• Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures.
• Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty.

Closing date: Applications close at 12:00 PM UK time on Friday, 15th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
 

About you:

The Special Events Officer is an exciting role at MDUK, that will sit within the High Value Engagement, Fundraising team.​

You'll:​

• Support the Special Events team on a variety of tasks including sourcing prizes, managing guest lists, marketing, liaising with suppliers and thanking supporters. 
• Assist the Special Events manager in the research and delivery of new events.
• Lead on the delivery of third-party fundraising events.

About us:​

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.​​

Values and behaviours:​

• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.​

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Benefits:​

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
 

Location: We operate a hybrid model (home and office, London SE1). ​

Closing date: Friday 22nd May 2026​

NB Interviews likely to be held on the following dates:

• Wednesday 3rd June
• Thursday 4th June​

Please download the job description to see full role responsibilities

Fundraising and Communications Manager

We are looking for a creative, organised and people-focused Fundraising and Communications Manager, with strong communication skills and a genuine belief in the importance of early help for families.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Position: Fundraising & Communications Manager

Location: Stroud & Gloucester/Hybrid

Hours: Part-time, 30 hours per week/flexible working

Salary: £35,412 per annum pro rata (£28,330 actual)

Contract: Permanent

Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Interviews: Will take place on a rolling basis, so apply early.

The Role

This role plays an important part in helping to grow reach, strengthen relationships and increase support for local families.

This brand-new Fundraising and Communications role will help tell the story of the organisations work in a way that is warm, authentic and engaging. From creating fundraising campaigns and community events to delivering social media content, developing supporter communications and building relationships with local businesses and funders, this role will help raise both income and awareness.

Key areas of responsibility include:

• Support delivery of the organisation’s fundraising strategy
• Develop and nurture relationships with trusts, foundations, corporate partners, community supporters and potential major donors
• Research, prepare and submit high-quality funding applications and proposals
• Help grow and steward a strong base of individual supporters and donors
• Support and develop corporate partnerships and community fundraising opportunities
• Lead engaging external communications across social media, digital platforms and marketing channels
• Gather, write and manage case studies, impact stories and family testimonials in a sensitive and ethical way
• Help strengthen the public profile and reputation across Gloucestershire
• Ensure communications reflect the organisation’s values of compassion, inclusion and respect

About You

We’re looking for someone who has:

• Experience in fundraising, communications, marketing, partnerships or community engagement
• Strong written communication skills with the ability to write clearly, warmly and persuasively for different audiences
• Experience creating engaging content for social media, websites, newsletters or campaigns
• Ability to build positive relationships with supporters, funders, businesses and community partners
• Strong organisational skills with the ability to manage competing priorities and deadlines
• Confidence working independently while also collaborating as part of a small team
• Experience gathering and writing case studies or impact stories
• Good IT and digital skills, including familiarity with social media and communication platforms
• Commitment to the values of Home-Start and a belief in the importance of early intervention and family support
• Understanding of the importance of equality, diversity and inclusion in both communications and fundraising

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Fundraising, Communications, Marketing, Marketing and Communications, Partnerships, Community Engagement, Fundraising Manager, Communications Manager, Marketing Manager, Marketing and Communications Manager, Partnerships Manager, Community Engagement Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Closing Date: 25th May 2026

Interview Date: 3rd June 2026
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington.  Some travel and occasional event support will be part of the role.
Hours:  37.5 hours per week
Salary: Corporate Band E £35,423 - £41,403per annum
DBS Requirement: Basic

If you’re someone who loves spotting patterns, uncovering opportunities, and turning data into decisions that make a difference—this could be your next move.

We’re looking for a Fundraising Research & Data Insights Lead to help inform the future of our fundraising. This is more than dashboards and spreadsheets (although you’ll love those too). It’s about using data and intelligence to unlock new income, build stronger relationships with supporters, and ultimately help us provide vital care to people when they need it most.

Why This Role Matters

You’ll sit right at the heart of strategy and storytelling—combining analytical thinking with real-world impact. One day you might be identifying a future major donor, the next you’re sharing insights into campaign that reaches exactly the right audience at exactly the right time.

What You’ll Do

• Hunting down new funding opportunities across trusts, grants, corporates, and major donors
• Building rich prospect profiles and helping shape a powerful major donor strategy
• Digging into CRM data to uncover trends, behaviours, and untapped potential
• Creating dashboards and reports that people want to read (and act on)
• Helping teams target smarter, engage better, and raise more
• Tracking campaign performance and turning “what happened?” into “what next?”
• Keeping us ahead of the curve with sector insights, trends, and competitor activity
• Championing data quality, compliance, and best practice across the team

We’re looking for someone who:

• Gets a buzz from data, detail, and discovering the “why” behind the numbers
• Has experience in fundraising, nonprofits, or a similar insight-driven environment
• Is confident with CRMs, Excel, and visualisation tools like Power BI
• Can turn complex analysis into clear, compelling stories
• Juggles priorities without dropping the ball
• Builds great relationships and enjoys working across teams

And just as important…

You’ll bring curiosity, initiative, and a genuine motivation to make your work matter. This is a role where your insights don’t sit on a shelf – they drive real change.

What We Offer

· The opportunity to shape and grow a brand-new income stream.

· A collaborative, supportive working environment.

· The chance to make a real difference in supporting hospice care for local families.

· Puts patients, families and people first

· Flexible and inclusive ways of working

· Competitive salary, generous holiday entitlement 

· Wellbeing programmes, Reward Gateway retail discounts & financial tools

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.

You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base.
• Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget.
• Keep a close eye on performance, using results and insight to tweak and improve what we do next time.
• Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support.
• Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly.
• Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities.

To be successful in this role you will have:

Experience & Knowledge

• Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership.
• Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement.
• Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights.
• Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers.
• Solid experience managing campaign budgets, tracking income and optimising return on investment.

Skills & Abilities

• Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership.
• Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines.
• Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action.
• Data-literate, with the ability to analyse performance and make suggestions on findings and improvements.
• Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs.
• Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement.
• Financially aware, able to plan, monitor and optimise budgets efficiently.

Personal Attributes

• Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth.
• Works well both collaboratively and autonomously, adapting style as needed.
• Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting.
• Comfortable making informed decisions within agreed strategic frameworks.

Desirable

• Educated to degree level or able to demonstrate equivalent professional experience.
• Willingness to contribute to broader organisational activities as required, including holding a full driving licence.
• Access to personal transport and ability to travel when needed.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination.  We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

No agencies please.

About the Mercury

The Mercury creates and shares stories that are exhilarating, revelatory and relevant. Through the reinvention of classic texts and the creation of bold, new writing, we believe that the transformative power of theatre can enrich the lives of our community.

The Mercury is a significant regional developer of new talent, working with a range of partners across the arts, education and creative industries to deliver a studio programme and a learning, participation and professional development programme aimed at nurturing the next generation of theatre makers.

Everything we do is driven by our values of quality, innovation, diversity, and connection.

About your new role

Are you passionate about data and how it can inform decision-making? We’re looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives.

This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury’s vision, communicate our work, and promote our organisational values. 

You will help develop a 3-year audience development strategy; create, manage and deliver audience engagement campaigns; analyse data and recommend segmentation and audience profiles; help the team interpreting post-show data to inform future campaigns; help in the creation of a community ambassadors scheme, and much more.

If you are creative in your approach to build, engage and retain audiences, we want to hear from you!

To find out more, download the candidate pack.

Applications close at 10:00am on Tuesday 19 May 2026. Interviews will take place on Tuesday 2 June 2026.

As one of the founding funders of A Bed Every Night, we have been at the forefront of efforts to reduce rough sleeping in the city region. The funds we have raised have gone to frontline services offering a warm welcome, hot food, safe shelter and wrap-around support to help move people into more stable accommodation. However, our support for the homelessness ecosystem extends beyond A Bed Every Night, as we also provide funding for initiatives, organisations and projects that can help stop homelessness before it becomes a reality, and ensure it is only ever rare, brief and non-recurrent.

Working with businesses, people and communities across Greater Manchester, we raise funds to deliver grants across three priority areas:

1. Emergency Response

2. Places and Spaces

3. Prevention

2026 is an exciting year for the Charity as we embark on the next phase of our growth and look to appoint a new Communications & Campaigns Manager to help us drive this forward. If you are ready to bring our vision to life, excited to work within a small but committed team dedicated to addressing homelessness in Greater Manchester, then we look forward to receiving your application!

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy and launched our new campaign to end all forms of homelessness in Scotland by 2040. We know homelessness is not inevitable. We know together we can end it.

Homelessness is rising fast in Scotland, and we are seeing unprecedented demand for our services. At this critical time, as the Scottish election passes and a new parliamentary term begins, we are looking for a talented and experienced Media and Public Affairs Manager to raise the public and political profile of homelessness in Scotland, to shine a light on the human impact and trauma that it brings, and to build momentum and support for Crisis work to end homelessness for good.

Location: Cranston House, 271 Canongate, Edinburgh, EH8 8BQ (Working from home is an option in line with Crisis’ Hybrid working policy). You will be required to work from the Edinburgh office twice a week.

About the Role

As Media and Public Affairs Manager, you will bring to life the work of Crisis’ day to day services and our national influencing agenda. Using print, digital and broadcast journalism you will advocate for the solutions needed to end homelessness and inspire and active politicians to join our campaign and take meaningful action to end homelessness in Scotland by 2040. You will oversee the development and delivery of high-profile media, communications and political influencing campaign strategies, and help to build our brand reach, engaging a wide range of new audiences across Scotland.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure ending homelessness is firmly on the national news agenda and central to all political party’s goals.

About you

You will have significant experience of working in a challenging, fast-paced news, media and public affairs environment to secure high-profile coverage and political engagement. You will also have experience of leading and managing individuals or teams, motivating people to achieve objectives and overcome challenges. Having the ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the Scottish media and the Scottish Parliament to secure national policy change, demonstrate the ability to secure high profile sustained media coverage to convey complex stories in an engaging and relatable way, and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities. You will have an excellent track record in national campaign and parliamentary influence, familiar with how parliament works and competent in influencing politicians.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 1st June at 23:59

Interview date and location: In person, on Tuesday 9th June 2026 at Crisis Skylight Edinburgh, Cranston House, 271 Canongate Edinburgh, EH8 8BQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

   
Registered Charity Numbers: E&W1082947, SC040094  

Closing Date:  29th May 2026

Interview Date: First stage 10th June 2026 - over Teams, Second stage 18th June 2026- On Site

Location: The role requires regular on-site presence to support shop teams. We offer flexibility in working locations where operationally appropriate, including some opportunity for home working. Flexible and compressed working patterns are supported, and we welcome conversations about individual requirements
Hours:  37.5 hours per week
Salary: Corporate Band F - £30,184 - £35,591 per annum
DBS Requirement:  Basic Check

Are you a creative communicator who wants their work to make a real difference?

Birmingham Hospice is looking for a talented and driven Retail Communications Officer to join our Income Generation and Marketing Team. This is a brand-new role - an exciting opportunity to shape something from the ground up and make it your own.

Our hospice’s retail estate is growing fast. With 26 shops and more on the way, retail is a vital source of income that helps us care for hundreds of patients and families across Birmingham each year. But to make the most of that opportunity, we need brilliant communications and marketing support behind it.

As our Retail Communications Officer, you’ll be responsible for delivering marketing for our shops, for retail-led events, our house clearance service, furniture collections and new store openings - driving footfall, awareness and income through creative campaigns, standout social media content and strong community relationships. You’ll be a trusted partner to our Retail Team, helping to build a consistent, professional presence for every shop in its community – and playing a key role in the growth of our retail offering.

You’ll work closely with our Retail and Communications teams, building real partnerships, supporting volunteer and staff recruitment, and helping ensure every one of our shops has a consistent, professional presence in its community.

What you’ll be doing

• Creating and managing campaigns that drive retail income, donations and footfall.

• Building and maintaining a strong retail presence on digital channels.

• Marketing house clearances, furniture collections and new shop launches.

• Supporting volunteer and staff recruitment through compelling storytelling and employer brand content.

• Monitoring campaign performance and reporting on key metrics, using insight to refine and improve activity.

• Equipping the Retail Team with tools, templates and training to ensure a consistent brand presence across all shops.

What we’re looking for:

• A background in marketing, communications or PR.

• Confidence across digital channels including social media, email and content management.

• Strong creative skills - you can write, design and produce quality content.

• Excellent project management and the ability to manage multiple priorities.

• A collaborative, relationship-driven approach.

• Ideally, experience in retail, charity or income generation marketing (though not essential).

Why work at Birmingham Hospice?

At Birmingham Hospice, our people are united by compassion, kindness and a shared commitment to making a difference.

By joining us, you’ll be part of an organisation that:

· Puts patients, families and people first

· Values respect, honesty and collaboration

· Encourages learning, reflection and improvement

· Supports flexible and inclusive ways of working

· Offers the chance to do work that is genuinely meaningful

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Saturday, 23rd May 2026.  

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the South as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

• Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy.
• Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work.
• Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants.
• Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
• Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
• Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
• Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
• Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
• Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
• Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
• Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region.
• Support with the recruitment of Community Ambassadors.

All Staff

• Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.

Person Specification

Essential

• Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards.
• Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement.
• Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences.
• Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively.
• Experience of working to targets and managing budgets.
• A positive, proactive approach to problem-solving and collaboration.
• Confidence working independently and as part of a team.

Desirable

• Experience in community fundraising or charity income generation
• Experience of delivering a regional-focused role in the same geographic area
• Experience of managing and supporting volunteers.
• Familiarity with CRM systems and data management 

Recruitment Timetable

Application deadline: 27th May 2026 at midnight

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.