Business systems administrator jobs
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact.
Consistency of Brand and Messaging, content and story gathering
- Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
- Drive consistent use of The Children’s Trust key messages across all communications channels
- Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
- Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
- Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
- Assist withthe creation and production of key reports e.g. Quality Report, Annual Report
External Communications
- Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
- Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
- Support the Head of Marketing and Communications with issues and reputation management
- Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
- Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
- Support the organisation’s approach to volunteer and alumni engagement
- Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
- Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.
Internal Communications
- Be part of a core team to plan and implement an internal communications programme across the charity
- Ensure messages and information is developed and shared appropriately across the organisation
- Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
- Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
- Work with wider directorate to evaluate success of existing internal communications and develop new ideas
- Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop
Marketing and Communications Management
- Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
- Conduct monitoring and evaluation to demonstrate the impact of the team’s work
- Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
- Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate
Fundraising Communications / Income Generation Communications
- Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
- Support the Digital Manager with creation and distribution of marketing emails and creation of reports
- Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.
Interview date: w/c Monday 1st June 2026
Staff benefits include free staff parking, and more… read more below
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Eden Valley Hospice and Jigsaw, every walk, run, climb, and challenge represents something deeply personal. Behind every fundraising event is someone choosing to give their time, energy and determination so that local families can receive compassionate care when they need it most.
About the role
In this varied and rewarding role, you’ll:
· Lead the planning and delivery of a programme of fundraising events — from small community activities to large scale and challenge events
· Be the key point of contact for our challenge fundraisers, supporting them before, during and after their events
· Build meaningful, long term relationships that make supporters feel valued, inspired and proud to fundraise for us
· Work closely with colleagues in Fundraising and Marketing to share stories, celebrate success and grow engagement
· See the real world impact of your work every day, knowing the funds you help raise directly support adults, children and families across our community
Who we’re looking for
You don’t have to come from hospice fundraising — what matters most is that you:
· Enjoy delivering events and supporting people who are fundraising for a cause they care about
· Have strong communication and relationship building skills
· Are organised, proactive and comfortable juggling multiple priorities
· Care about doing things well — and making people feel genuinely appreciated
If you love seeing plans come to life, helping others succeed, and being part of something meaningful, we’d love to hear from you.
Why work with us?
As well as the opportunity to do work that truly matters, we offer:
· Free, confidential access to our Employee Assistance Programme
· Free on site parking
· Life insurance for all staff working regular hours
· Discounted local gym membership
· Access to discount schemes for high street retailers and more
You’ll also be joining a supportive, passionate team who believe in collaboration, kindness and celebrating success together.
To deliver the best quality care with our partners for now, and in the future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting IPS Employment Advisors to join our IPS service in the London Borough of Barking and Dagenham. You will be based in NHS mental health treatment teams in Barking, Dagenham and Rainham areas, working 35 hours per week. IPS services at Working Well Trust have been awarded the IPS Grow quality mark and adhere closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
-
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Friday 29th May 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: 4th - 10th June 2026
Final Stage interviews: 15th- 16th June in person at Barking Hospital
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
-
Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
-
Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
-
People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
-
Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
-
Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
-
Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
-
Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
-
Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
-
Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
-
HR:
-
HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
-
Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
-
Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
-
-
Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
-
Resource management: Manage IT and Operations budgets.
-
Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
-
Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
-
Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
-
Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
-
Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
-
Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
-
HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
-
Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
-
A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
-
Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
-
Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
-
Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
-
Broad familiarity with financial and business principles.
-
Effectively manage competing priorities and adapt and respond as business needs require
-
Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
-
Creative problem solving skills
-
A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
-
Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.
Key Responsibilities:
-
Client Acquisition and Relationship Management
-
Proactively seek new business opportunities within assigned regions to grow the client base.
-
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
-
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
-
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
-
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
-
-
Strategic Planning and Development
-
Collaborate with Senior Leaders to develop strategies for client retention and growth.
-
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
-
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
-
-
Performance Monitoring and Reporting
-
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
-
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
-
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
-
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
-
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
-
-
Line Management and Support Coordination
-
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
-
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
-
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
-
Work with other area leaders, to ensure strong delivery of services.
-
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
-
-
Bid Management and Process Improvement
-
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
-
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
-
Report on bid submission performance, review bidfeedback to continuously improve.
-
Essential Skills and Experience:
-
Detailed knowledge of the UK education sector.
-
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
-
Proven track record in client relationship management, with experience in sales or partnership development roles.
-
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
-
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
-
High level of empathy and commitment to supporting vulnerable and underserved communities.
-
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
-
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
-
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
-
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
-
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
-
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
-
Competitive salary
-
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
-
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
-
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
-
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
The Talent Set is excited to be partnering with our client on a brilliant Corporate Partnerships Executive opportunity. This is a varied role that will give you the change to work across a range of corporate fundraising activities. You will support the Manager to deliver excellent stewardship to engage current partners, take a lead on prospect research and pipeline development, and create compelling content for new business opportunities. As part of a small high value team, there is lots of opportunity to get involved more broadly and develop understanding of the other income streams too.
Key Responsibilities
- Support with the account management of existing corporate partners, ensuring meaningful stewardship
- Identify and research prospective corporate supporters, building a pipeline of potential partners
- Support the Corporate Partnerships Manager with engaging new prospects, helping to create compelling content and supporting information
- Maintain detailed information on the CRM system for effective prospecting and partner engagement
Person Specification
- Strong administration and research skills to develop fundraising opportunities
- Relevant corporate fundraising experience, or similar experience in other fundraising areas
- Database experience to maintain up-to-date information on partners, SalesForce is preferable but not essential
- Strong communication and writing skills, with ability to build good relationships with internal and external stakeholders
- Attention to detail and strong organisational skills
- Passionate about corporate fundraising
What’s on Offer
Salary: £38,399
2 days pw in London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Assistant Financial Accountant
£38,382 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 60% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a proactive and detail-oriented Assistant Financial Accountant to join our Finance team. This is an exciting opportunity to support the financial operations of an organisation dedicated to improving child health across the UK and globally.
Reporting to the Financial Controller, you will play a key role in supporting financial accounting, payroll, treasury, taxation and compliance activities across the College and its subsidiary entities. You will help ensure the integrity and accuracy of financial data, support statutory reporting and audits, and contribute to continuous improvement across finance systems and processes.
This role would suit a part-qualified accountant looking to further develop their experience within a not-for-profit or public sector environment.
Key responsibilities include:
- Supporting key accounting processes and ensuring timely reconciliation of financial ledgers
- Assisting with balance sheet reconciliations including fixed assets, accruals, prepayments, deferred income and investments
- Supporting Finance Officers with bank, accounts payable and accounts receivable reconciliations
- Assisting with internal and external audit processes and preparation of statutory accounts
- Supporting accounting processes for subsidiary entities
- Processing monthly payroll and pension submissions accurately and on time
- Supporting VAT returns, corporation tax submissions and regulatory reporting requirements
- Managing company credit cards and cash card reconciliations
- Supporting treasury and banking activities, including cash management and liquidity planning
- Administering finance systems and supporting finance improvement projects
- Building effective relationships with colleagues across the College and contributing to process improvements
Essential skills and experience include:
- Part-qualified ACCA, CIMA, ACA or equivalent professional accountancy qualification
- Minimum 2–3 years’ experience in financial accounting or finance operations roles
- Experience supporting statutory accounting, payroll, pensions, treasury and VAT processes
- Strong analytical skills with the ability to interpret and communicate financial information clearly
- Advanced Microsoft Excel skills and experience using financial systems
- Excellent communication and interpersonal skills with the ability to work collaboratively across teams
- Strong organisational skills and attention to detail
Desirable:
- Knowledge of charity accounting and SORP requirements
- Experience using Business Central or equivalent ERP/financial systems
- Familiarity with healthcare or public health organisations
Our values — Include, Influence, Innovate and Inspire — shape how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible hybrid working policy, with colleagues spending approximately 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
Closing date: 31 May 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Location:MSSC National Support Centre, 200b Lambeth Road, London SE1 7JY
Contract: 35 hours per week
Salary: £27,300 gross per annum
Closing Date: Monday 25 May 2026
Interviews: Assessment Day at MSSC NSC on Monday 1 June 2026
Are you passionate about supporting volunteers and looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Volunteer Support Officer with proven administrative and IT skills to join our busy Volunteer Support team based at our National Support Centre.
This role plays a vital part in supporting the smooth and safe onboarding of adult volunteers within Sea Cadets. As a key member of the Volunteer Support Team, you will ensure that all administrative processes are completed. You will act as a first point of contact for volunteer enquiries, maintain high quality records throughout volunteers’ membership, maintaining MSSC’s commitment to safer recruitment and compliance.
Responsibilities
- Support the processing of adult volunteer applications to join Sea Cadets, ensuring all personnel records are accurately updated on the CRM system.
- Review and approve volunteer references in line with MSSC’s Safer Recruitment Policy.
- Administer the enhanced disclosure process, acting as an MSSC counter-signatory.
- Process grants and claims relating to volunteer uniform allowances.
- Review and submit applications for UKSV Security Clearances and MOD 90 ID Cards.
- Respond to all Volunteer Support enquiries received by MSSC via email, post, and phone.
Requirements
- Experience working in a customer‑focused role, handling a wide range of enquiries by phone and email, including challenging conversations.
- Excellent IT proficiency, particularly in Microsoft Excel and Outlook.
- Experience using data protection procedures and handling confidential information appropriately.
- Experience organising own workload and managing deadlines effectively.
Desirable
- Experience of database inputting, record maintenance, and data management.
- Experience working with volunteers.
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
- Hours: 30 hours per week
- Location: Marlow, SL7 3HJ
- Salary: £27,147 - £27,900 per annum (pro rata)
- Closing date: 26th May 2026 at 12 noon
Lead a busy community charity shop, build a team of volunteers and make a real local impact.
We’re looking for a hands-on Shop Manager to run our Marlow shop by driving sales, creating a welcoming space, and leading a fantastic team of staff and volunteers.
A brilliant opportunity for someone who loves retail, enjoys working with people, and wants a role with real purpose in the heart of the community.
What you’ll be doing:
- Leading the day-to-day running of a busy shop.
- Managing and supporting the shop team, including volunteers.
- Maximising sales and profit through great merchandising and stock management.
- Delivering excellent customer service and creating a welcoming shop environment.
- Recruiting, training and motivating volunteers.
- Ensuring the shop is commercially focused, safe and well-presented.
What you’ll bring:
- A passion for great customer service with experience in a customer-facing environment like hospitality, high street or charity retail would help you hit the ground running.
- Previous supervisory or management experience.
- Strong organisational skills and attention to detail.
- Confidence in leading, training and motivating a team.
- A positive, flexible approach and willingness to learn.
The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work.
We are committed to getting the best out of our applicants and employees, we have made the commitment to sharing interview questions prior to interview. Interviews will be conducted virtually via Microsoft Teams.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.
We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.
You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.
You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.
How to apply
For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details).
To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).
Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.
Please note that only CV's accompanied with a cover letter will be considered for shortlisting.
The client requests no contact from agencies or media sales.
The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.
The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.
This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.
The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.
MAIN RESPONSIBILITIES
Architectural and technical support
- Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
- Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
- Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
- Attend occasional site visits with colleagues to view properties and proposals.
- There will be opportunities to contribute to talks and events, depending on interests and experience.
Application and consent process
- Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
- Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
- Calculate and process application fees; raise invoices and maintain accurate financial records.
- Notify neighbours and manage consultation processes in line with Trust procedures.
- Prepare and issue decision letters and consent documentation.
- Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.
Committee and governance support
- Prepare and circulate papers for Plans Committee and Trust Council.
- Take clear and accurate minutes and support follow-up actions.
- Assist in the preparation of reports and recommendations.
Records and systems
- Maintain accurate and up-to-date records of applications, decisions and property information.
- Support ongoing improvements to record-keeping, processes and digital systems.
- Ensure documentation is well organised, accessible and compliant with Trust requirements.
Team and office contribution
- Respond to general enquiries from residents by phone, email and in person.
- Work collaboratively with colleagues to support the smooth running of the Trust office.
- Undertake any other duties relevant to the role as required.
The client requests no contact from agencies or media sales.
The Union of Students are looking for a Finance, People and Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. Write a 140character headline for this job. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.
Main Responsibilities
Payroll Management
- Manage end-to-end administration of permanent and student payrolls using SAGE.
- Ensure full compliance with HMRC, pension and statutory requirements.
- Process monthly and four‑weekly payrolls, including timesheets, holiday pay and accruals.
- Maintain accurate payroll records, cost centre allocations and control account reconciliations.
- Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI).
- Administer pension schemes, including monthly payments, annual reviews and statutory re‑enrolment.
- Manage payroll-related benefits including car parking deductions and healthcare schemes.
- Act as a payroll point of contact for staff, providing guidance and resolving queries.
Human Resources Administration
- Coordinate documentation for new starters and leavers, including right‑to‑work checks.
- Maintain accurate employee records across HR systems and master spreadsheets.
- Administer holiday entitlements, pro‑rata calculations and service‑based enhancements.
- Monitor sickness absence and trigger alerts in line with organisational policy.
- Act as first point of contact for routine HR queries and provide basic workforce reporting.
- Support day‑to‑day HR administration to ensure smooth organisational operations.
Financial Management & Reporting
- Support the Head of Finance in producing high‑quality, timely financial management information.
- Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule.
- Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly.
- Identify and escalate financial risks or issues as they arise.
- Contribute to business case development and continuous improvement initiatives across teams.
The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.
The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.
Scope of role
The data officer role plays a vital part in the Noah’s Ark Charity’s supporter experience.The charity’s database, Donorflex, is used to manage relationships and contacts with many thousands of supporters. The system is critical to ensure that we hold and look after all the data that supporters have given us compliantly; that we maximise use of this data to inform decision making and that our colleagues have the training and support necessary to use the system in the most efficient and effective way.
Person specification
We are seeking a data officer with broad experience of using computerised management information systems. The candidate will have strong Microsoft excel skills, good knowledge of databases, excellent numeracy and data analysis skills.
This is a great opportunity to join a small but highly motivated team.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face‑to‑face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire.
Pay and conditions.
- We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.
- The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period.
- You will be entitled to 25 days’ paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities.
An applicant appointed to the role will be expected to:
- To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders.
- To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire.
- Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners.
- To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home.
- To deliver outreach support to Wiltshire’s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain.
- To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library.
- To identify energy improvements that can be made to residents’ properties and make appropriate referrals for funded measures where possible.
- Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs).
- Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
- Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
- To provide project administrative support.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- O’ Level or GCSE Maths and English or equivalent
- Previously worked with or volunteered for the Armed Forces.
- Three or more years’ experience working with different groups including charities, local authorities and public health.
- Experience of designing and delivering public engagement events.
- Experience of taking a lead on the delivery and coordination of project-based activity.
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner.
- Full, clean UK driving license to travel to meetings, homes, and businesses across the county.
- Understanding of safeguarding principles and the importance of protecting vulnerable individuals.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
Applications should be made on the application form available on the Centre for Sustainable Energy website.
Your application should demonstrate how your skills and experience relate to the person specification on the job description.
The closing date for applications is 17:00 on Thursday 28 May 2026
If you have not heard from CSE by 17:00 on Friday 29 May 2026, please assume that your application has been unsuccessful.
Interviews will take place on Thursday 4 June, and Friday 5 June 2026.
If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
