Care service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!
At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.
The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information
Location: North Kensington, office-based
Salary: from £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Tuesday 17th February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Delivery of the Spear Programme – Group and 1:1 coaching
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee Recruitment
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
We are pleased to be recruiting a Programme Administrator to support the new Fair Futures for Young Carers programme across Scotland, Wales and England.
This is a hybrid role, anchored to either the London, Glasgow or Cardiff Carers Trust office 1-2 days a week.
This role is key to ensuring the programme runs smoothly and consistently by coordinating schedules, preparing meeting packs, maintaining trackers and supporting monitoring activity. The postholder will provide the structure that enables the wider team to deliver excellent support to young carers.
As the postholder you will:
· Liaise with local carer organisations and education stakeholders to coordinate support offers and events.
· Maintain up‑to‑date records, trackers and reports for the Programme Lead and Programme Officers.
· Help ensure communication, timelines and resources are aligned across all three sites.
Please download the attached recruitment pack to find out mor
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bristol, South Gloucestershire and North Somerset
- Salary: £25,595 per annum, plus mileage
- Hours per week: 37.5 hours, including travel time
- Required: Previous experience working with Young people and Adults (16+) with learning disabilities and Autism.
- Full UK manual driving licence, access to a vehicle and a willingness to travel across the area.
As a Positive Behavioural Support (PBS) practitioner, you will help young people and adults (16+) with learning disabilities, Autism and sometimes other support needs to transform their lives.
Using techniques built on the principles of inclusion, choice and participation, your support could be the difference between a locked door and an open path to independence.
Who will I support?
You will work with young people (16+) and adults to provide support that will significantly improve their quality of life and avoid admission to a General Adolescent Unit.
How will I make a difference?
- Your support will enable the people you support to stay in their current placements and access their communities
- You will take time to understand the lived experience of the person you’re supporting. You’ll help them build tools they will use for the rest of their lives to live great, independent lives
- You’ll also support their families, carers and other professionals to apply and embed these steps for long lasting impact
How will I develop?
If you do not already hold a BTEC Level 4 in Positive Behaviour Support you will be enrolled onto this course and supported throughout your studies while you work with us, on completion you will receive a salary increase. Salary increase on completion to £27,500
You will receive regular clinical supervision from experienced professionals to ensure you feel confident and supported in your role.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Stream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance – you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
The client requests no contact from agencies or media sales.
Talent Scout – Leeds
Location: Leeds – Hybrid working + local travel
Salary: £30,000 per annum + Benefits
Hours: Full Time (35 hours per week)
Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. Last year, Standing Tall won the Social Value award for SME and VCSE leadership. We’re looking for an exceptional person to lead and deliver what we do in Leeds.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later!
We’re working in 8 cities including Leeds, and we start to work in Glasgow this summer.
About the role...
What you’ll be expected to do:
- Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes.
- Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness.
- Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness.
- Having responsibility for Standing Tall’s operations and activities in Leeds.
A bit about you...
What we're looking for:
- A person who has strong motivation for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations.
- A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
- A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
- A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
- A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
- A person who can think commercially to identify and secure opportunities and build financial surpluses.
Application deadline: 10pm on Wednesday 25th February 2026.
If you are shortlisted, you will be contacted on Friday 27th February and invited to an assessment day. The assessment day will take place in central Leeds on Thursday 5th March 2026 (9:30am-4pm).
Please keep this date free in your diary.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to creating an inclusive and accessible recruitment process. If you have any accessibility requirements or need any adjustments at any stage of the application or Assessment Day process, please let us know. We are happy to provide reasonable accommodations to ensure equal opportunities for all applicants.
If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates.
No agencies please.
Details of the role:
Working pattern: This is a full time permanent hybrid (4 days a week onsite) role on Crick terms and conditions of employment.
Salary: From £43,000 with benefits, subject to skills and experience
Application closing date: 15th of February 2026 at 23.59
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are seeking an experienced and methodical Facilities Management Operations Analyst (CAFM & Ops) known internally as CAFM and Ops Performance Analyst, to join us here at the Francis Crick Institute.
This role will be a key part of the facilities team whose objective is to ensure that scientific research does not get disrupted due to building operational matters.
You will play a key role overseeing asset management and maintenance scheduling through our CAFM system (Planon), keeping operations efficient and uninterrupted.
You’ll use the CAFM system to monitor performance, produce KPI dashboards, and drive process improvements and system upgrades.
This is a pivotal role where your work will safeguard and strengthen the environment that enables ground breaking discoveries.
What you will be doing
At the Crick, you will:
- Be an operational owner and system administrator for the Crick’s CAFM system (Planon)
- Provide Management information to Department Heads and Service Leads, extract and manipulate data from the building systems, develop and build reports in line with user bespoke requirements using available IT tools. Develop and measure KPIs across building services functions, create dashboards to enable clear communication and monitoring of performance trends, ensuring relevant statutory and regulatory compliance is captured.
- Maintain the Planon system to ensure the Crick CAFM system remains at optimal performance and is fully supported.
- Identify, develop and manage continual improvements (including system version upgrades) to the CAFM system
- Support site audits of building and science equipment to ensure all recorded asset data is current and accurate.
About you
You will have:
- Experience of interrogating and reporting with CAFM systems and other Facilities related software packages*
- Experience in Power BI development, including data modelling, DAX, and creating and maintaining live dashboards with automated refresh using DirectQuery or live connections*
- Experience of developing, building and presenting management reports and supporting dashboards*
- Operational experience in managing / reporting on maintenance performance KPI’s/SLAs*
- Experience of working with Hard and Soft Facilities operational environments
- Experience of using the Planon CAFM platform (Desirable)
*Minimum Criteria
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
At Racing Homes, we’re proud to provide safe, affordable housing for people who work in or are retired from the horseracing industry. We are committed to delivering excellent customer service and ensuring our homes meet the highest standards of safety, quality, and compliance.
We're looking for an organised and proactive Housing Administrator to join our small, friendly team. This is a key role providing comprehensive administrative support across our housing service, coordinating repairs and maintenance, assisting with letting our empty homes and ensuring full compliance with health and safety and statutory requirements.
You’ll have real impact, helping us improve our services, support tenants, and keep everything running smoothly, so no two days will be the same.
You’ll be a first point of contact for tenants, contractors and colleagues, ensuring efficient communication and a positive customer experience. Working closely with your colleagues you’ll help us to maintain excellent service delivery and uphold our compliance standards across our 165 homes.
What you'll be doing:
- Coordinate day to day housing administration including lettings, tenancy updates, and customer enquiries.
- Administer and monitor repair and maintenance, raising works orders, liaising with contractors, processing invoices, and updating tenants.
- Assist with our empty homes from tenancy termination through to re-let.
- Support the delivery and monitoring of all compliance activities, including gas, electrical, fire, legionella, and asbestos safety checks.
- Maintain records and produce reports.
- Assist with income collection and rent administration.
- Contribute to a positive customer experience by supporting the housing team with engagement, communication, and service delivery.
This role requires travel to our housing schemes in Newmarket, with flexibility to work some evenings and weekends.
About you
Prior experience in housing, property management, or a similar administrative role is highly desirable, particularly with exposure to repairs, voids, and compliance processes.
However, we recognise that excellent candidates don’t always follow a single career path. If you can demonstrate strong transferable skills such as managing complex workloads, liaising with customers and suppliers, and maintaining accurate records we’d encourage you to apply.
You don’t need to know everything on day one, but the following will help:
- Experience in housing administration, repairs coordination or compliance monitoring.
- Knowledge of health and safety requirements for residential properties.
- Excellent organisational, communication, and IT skills.
- Ability to work independently and as part of a small collaborative team.
- Customer focused approach and commitment to continuous improvement
- A proactive, people-focused mindset with a passion for quality housing
- A full UK driving licence and access to a vehicle.
Why join us?
- A friendly, supportive team where you can truly shape how things are done.
- An environment where your work will be genuinely valued by tenants who take pride in their homes and communities.
- Flexibility, autonomy, and opportunities to grow professionally in a respected national charity.
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We’d love to hear from you. Please apply with your CV and a short cover letter explaining why you’re a great fit.
Please see the Job Description and Person Specification for full details about the role.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 22 February 2026. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Racing Homes is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent (applicable to Racing Homes) can be found on our website.
Racing Welfare/ Racing Homes is an equal opportunities employer.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 Fenruary 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer - Active Journeys, Schools
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer - Active Journeys, Schools
England South
£29,235 per annum (pro rata for part time)
Ref: 126REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: West Sussex
Contract: Fixed term until 31 March 2027
ABOUT THE ROLE
Team: Active Journeys
As the Project Officer, you will work directly with schools and local communities across West Sussex, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.
What you’ll be doing:
- Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
- Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
- Supervise and mentor colleagues and volunteers involved in project delivery.
This role is ideal for someone who enjoys planning and delivering fun activity sessions with children and young people, and helping build projects that help get people active, improving health and wellbeing and the environment!
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
- Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
- A proactive problem‑solver who effectively manages priorities and workload.
- Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
- Experience of planning and delivering activity sessions, and a willingness to learn and share new practical skills like bike maintenance.
- Experience of working with children and young people.
This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 22 February 2026
- Interviews will be held in Crawley during the 4-5th March. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Cardiff or the surrounding area?
As a senior community fundraiser, you’ll will an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop the local region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent.
About you
We’re looking for someone who is:
Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
Experienced in managing and building new and established relationships with a focus on retention and income growth.
Enthusiastic, proactive, organised and unafraid to test and try new ideas.
This role will involve being out and about in the community you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required. The ability to speak Welsh would be desirable.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Brast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Thursday 19 February 2026 9am
Interview date First stage interview: 23, 24, 25 February 2026
Second stage interview: 1, 2 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. This is an incredible opportunity for a supporter experience expert to develop and oversee our approach to supporter experience, supporter care, and fundraising compliance and risk.
The Head of Supporter Experience will lead the early-stage delivery of our supporter experience strategy, ensuring every interaction with the charity is meaningful, consistent and inspiring. This role will oversee supporter care, fundraising compliance, Gift Aid management and directorate risk management, embedding a culture of excellence and supporter-centricity across the organisation.
We’re at the very early stages of embedding a culture of supporter experience and in a period of change – transitioning to a new CRM (Dynamics) and implementing Customer Insights Journeys. We have a major opportunity to improve how we do things as a result of this investment in technology, and this role has a real chance to make their mark on setting the foundations for how we deliver supporter experience.
As a member of the Fundraising and Marketing Management Team, you'll champion the supporter perspective, ensuring that our processes, systems and communications deliver exceptional experiences that deepen loyalty, retention and lifetime value.
You’ll be a strategic and passionate leader who can see the big picture and inspire others to deliver it. You’ll combine a clear vision for exceptional supporter experience with determination and process thinking to make it a reality, ensuring every interaction strengthens our supporters’ connection to the charity. With a collaborative and innovative mindset, you’ll champion insight-led approaches, embedding a culture where supporters are at the heart of everything we do. This is a role for someone who thrives on driving change, influencing at all levels and delivering measurable impact - helping us achieve our mission to bring hope to every one of our patients.
The client requests no contact from agencies or media sales.
Legal and Governance Business Partner
We’re looking for an enthusiastic and motivated lawyer to join the Legal and Governance team.
In particular, we are particularly interested to hear from lawyers that have significant experience either in the procurement of health services and NHS contracts, or in the governance of charities (and company secretarial work).
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: FR055 Legal and Governance Business Partner
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: £58,960 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 February 2026
Interview Date: 17 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Associate Director of Legal and Governance, the Legal and Governance Business Partner will lead on the provision of support to the charity’s staff and volunteers on all legal and governance matters.
Key responsibilities will include:
- Advising on legal issues relating to the charity’s activities, including reviewing a variety of contracts, such as fundraising contracts and contracts for goods and services.
- Advising on the legal aspects of tendering for commissioned services from NHS bodies and local authorities, including advising on procurement matters and NHS Model contracts.
- Advising on partnerships with other organisations to achieve the objects of the charity.
- Advising the CEO, Executive Directors and Trustees on governance matters, including charity law and company law; drafting policies, terms of reference and other governance documents, and correspondence with regulators.
- Maintaining the charity’s risk register and arranging appropriate insurance cover.
About You
You will have:
- A valid practising certificate as a solicitor/barrister and 4 years’ minimum post qualification experience, preferably including relevant experience advising not for profit organisations.
- A demonstrable interest in the charity sector.
- Good communication skills, and an ability to translate complex legal matters into easily understood legal advice.
- Excellent prioritisation skills.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Please note that only shortlisted applicants will be notified.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Lawyer, Solicitor, Barrister, Junior Lawyer, Junior Solicitor, Junior Barrister, Legal, Legal and Governance, Legal Partner, Legal and Governance Partner, Legal Business Partner, Legal and Governance Business Partner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose: To support the development of a new heritage-themed community project and the delivery of our ongoing programme of community-led services, activities, events across Nottingham. The postholder will play a key role in identifying local needs, building relationships and empowering residents and local groups to engage with, and shape the services in their local area.
We’re advanceNG, a small but vibrant charity based in Nottingham. We are a trusted, values-driven organisation dedicated to making a meaningful impact in the lives of local people. For many years we’ve been known as the Castle Cavendish Foundation and although we’ve changed our name, our commitment to the community remains steadfast.
Why Work with Us?
Collaboration is at the heart of our success. At advanceNG, we work in partnership with local communities and other like-minded organisations - big and small - to pool our strengths and resources, share expertise and create meaningful, lasting social impact in Nottingham.
Our Vision
We are working towards “A better Nottingham, where places and spaces thrive, local people reach their full potential, and communities are stronger, more connected, and more resilient than ever before.” We turn this vision into reality through our mission:
Our Mission
“advanceNG will lead a community program and manage a property portfolio that delivers urban renewal in an ethical, inclusive, and sustainable way.”
Our Core Values
Our core values are the foundation of everything we do, guiding our actions and shaping our identity:
· Be kind, welcoming, and friendly
- Embrace partnership and collaboration
- Promote respect and equity
- Celebrate diversity in all its forms
- Uphold high ethical standards
- Act with fairness and transparency
- Champion environmental sustainability
- Strive for excellence in everything we do
Exciting Opportunities Ahead!
We are embarking on an exciting new chapter, shifting from primarily distributing community grants to actively delivering services and managing community assets. Our dedicated team is ready for this challenge, but we need a passionate Community Development Worker to help us achieve our mission.
Could That Be You?
If you are motivated to make a difference and share our vision, we would love to hear from you!
The client requests no contact from agencies or media sales.
Team Leader – Walsall
Location: Walsall
Contract Type: Field-based
Hours: Flexible shifts (Evenings & Weekends)
Salary: £26,457 pro rata 25 hours for actual salary of £18,897.85
About the Role
Are you passionate about making a real difference to people’s lives? We’re looking for a Team Leader to join our dedicated team at the Walsall Mental Health Hub. This is a safe space for people and their carers who need support or are in emotional distress during evenings and weekends.
As Team Leader, you’ll lead a team of up to six Mental Health Recovery Workers, providing supervision, mentoring, and training. You’ll play a pivotal role in delivering a high-quality, person-centred service that empowers individuals and promotes recovery, independence, and social inclusion.
What You’ll Do
- Manage and inspire a team to deliver exceptional out-of-hours mental health support.
- Work collaboratively with NHS clinical teams, partner agencies, and local services.
- Ensure continuous improvement through coaching, training, and service development.
- Support recruitment and staff development.
- Provide hands-on support when needed and lead by example.
About You
You’ll bring:
- Experience: At least 3 years working with people affected by mental illness and previous line management experience.
- Skills: Strong leadership, coaching, and communication skills.
- Flexibility: Ability to work evenings and weekends and travel within the region.
- Values: Passionate, empathetic, and committed to making a positive impact.
Desirable: Mental Health First Aid qualification, experience delivering training, or lived experience.
Why Join Us?
At Rethink Mental Illness, we believe in hope, openness, and expertise. You’ll be part of a team that values collaboration, innovation, and continuous learning. We offer:
- Comprehensive training and development opportunities.
- A supportive, inclusive environment.
- The chance to make a tangible difference every day.
Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
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