Child support officer jobs

Permanent | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance. 

You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership. 

This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

The Purple Elephant Project is looking for a passionate and energetic Community & Events Fundraiser to grow our fundraising and strengthen our local connections,particularly across the London Boroughs of Richmond and Hounslow.

We are expanding our team with this new role. As Community & Events Fundraiser you would be building on and developing already established relationships with local schools, community groups, supporters and organisations, inspire community fundraising, and plan and deliver exciting events, including our annual Purple Party.

We’re looking for a confident, creative and organised fundraiser who enjoys bringing people together, building lasting relationships and making things happen. Previous experience of community or events fundraising is essential, along with strong communication skills and a genuine commitment to the charity’s child-centred ethos.

This is a fantastic opportunity to join a small, friendly team and play a key role in growing our local community and making a real difference to children and families.

If you help us bring our community together and raise vital funds for the Purple Elephant Project, we’d love to hear from you.

The Purple Elephant Project is looking for an experienced, values driven Finance Manager to join our team in Twickenham. We are a children’s mental health charity, supporting over 100 children and their families every week with therapeutic services, such as Play and Art therapy, across the London boroughs of Richmond, Hounslow and beyond. This is an exciting new opportunity to play a key role in a growing children's charity and to use your finance expertise to help us make a real difference to children and families.

Working closely with our CEO and Trustees, you'll take ownership of our financial management, including:

• Management accounts and financial reporting
• Budgeting, forecasting and cashflow
• Payroll and financial controls
• Business partnering and financial insight
• Improving systems and processes, including Xero

We're looking for someone with strong management accounting experience, excellent attention to detail and a proactive, collaborative approach. Charity experience and Xero knowledge are desirable.

As you will be expected to spend 50% of the time in our offices, you will need to live within close reach of our charity.

If you are looking for a meaningful, senior part-time role, where your expertise can directly support the wellbeing of children and families, we'd love to hear from you. 

Job Title – Education Officer - Children & Young People

Reports to – Director of Financial Education

Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)

Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)

About Us

For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.

About the Role

Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!

We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth. 

We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.

This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.

Closing Date – 11:30pm, Monday 14 September 2026

Interviews – First-round interviews will be held virtually on 17 and 22 September.

Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.

Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.

Over the past decade, Escapeline has become a recognised leader in the prevention of child criminal and sexual exploitation across the South West. Through awareness raising, education, direct intervention, family support, professional training and strong partnership working, we have empowered thousands of children, young people, families and professionals to better understand, identify and respond to the risks of exploitation.

Our work has never been more important. As the nature of exploitation continues to evolve, so too must our response. We are therefore seeking an exceptional Chief Executive who can provide visionary leadership, inspire confidence among stakeholders, strengthen strategic partnerships and ensure Escapeline continues to be at the forefront of protecting vulnerable children and young people.

Building on our strong foundations, we see significant opportunities to expand our reach and deepen our impact, particularly across Dorset and Wiltshire, where support for the charity remains strong and continues to grow. The successful candidate will have the opportunity to shape the next chapter of our development, broadening our influence, diversifying income streams, enhancing our services and securing long-term sustainability.

While preventing the exploitation of children will always remain our core purpose, we are equally committed to supporting the wider impact that exploitation has on families. Our specialist helpline and parent support community provide a vital source of guidance, understanding and hope for families who often feel isolated and overlooked by traditional support services. We are determined to strengthen and expand this provision, ensuring that no family faces these challenges alone.

We are looking for a leader who combines strategic vision with emotional intelligence, commercial awareness with compassion, and ambition with an unwavering commitment to our values. You will lead a dedicated team, work alongside an engaged and supportive Board of Trustees, and build on a reputation that has been earned through years of trusted and impactful work.

Most importantly, you will have the opportunity to make a lasting difference to the lives of children, young people and families at a time when that difference is urgently needed.

If you are inspired by our mission and share our ambition to create safer futures for children and young people, we would be delighted to hear from you.

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability. 

We’re looking for two Youth Workers (one Lead Youth Worker, and one Support Youth Worker) to plan, deliver and facilitate educational and social activities for separated children (up to 21 years old) in the context of an interactive youth club to be held weekly in partnership with Corner House Youth Project in Stockton-on Tees.

Although the Lead Youth Worker will prepare and deliver the materials, supported by the Support Youth Worker, they will also have the back-up of a Support Worker from Corner House and a social worker or personal advisor from Stockton-on-Tees Council.

Club Class is a long-standing project for The Separated Child Foundation, and Club Class in Stockton-on-Tees is a new location for us, launching as a 1-year pilot in October 2026.

The Organisation

Sported is one of the UK's leading sport-for-development charities, supporting more than 5,000 community groups across the UK to use sport and physical activity as a catalyst for positive social change. Through a combination of volunteer expertise, grants, learning and strategic partnerships, Sported helps grassroots organisations become stronger, more sustainable and more impactful.

Having undergone significant growth and transformation in recent years, Sported is entering an exciting new chapter. With a clear strategy, strong foundations and a respected national profile, the organisation is well positioned to increase its reach, influence and impact across communities throughout the UK.

The Role

Reporting to the Board of Trustees, the Chief Executive Officer will lead Sported through its next phase of growth and development. This is an opportunity to build on a strong platform, strengthening financial sustainability, deepening partnerships and increasing the organisation's influence across the sport and social impact sectors.

Key responsibilities include:

• Leading the delivery of Sported's strategy and long-term vision. 
• Strengthening income generation and long-term sustainability.
• Developing high-performing teams, culture and organisational capability.
• Acting as Sported's principal ambassador with key stakeholders, funders and partners.
• Increasing the organisation's profile, reach and influence nationally.
• Ensuring strong governance, operational performance and impact delivery.

This is a rare opportunity to lead a highly respected national charity and help shape the future of grassroots sport and community development across the UK.

The Candidate

We are seeking an ambitious, values-led leader with the credibility, strategic capability and

commercial acumen to guide Sported through its next chapter. Outstanding candidates may

come from a variety of sectors and backgrounds.

You will bring:

•  A successful track record of leading a complex organisation, business unit or function with responsibility for strategy, performance and delivery.
• Experience of organisational growth, transformation or performance improvement.
• A demonstrable ability to secure income, develop partnerships and build sustainable funding streams.
• Strong commercial and financial acumen, balancing mission, impact and sustainability.
• Experience of working with Boards and building effective senior stakeholder relationships.
• A track record of leading and developing high-performing teams through change and growth.
• Excellent communication and ambassadorial skills, with the ability to represent Sported at the highest levels.
• A genuine commitment to Sported's mission and the role sport can play in creating stronger communities.

Previous Chief Executive experience would be welcomed, though it is not essential. Above all,

candidates will bring a genuine passion for sport for development and a strong belief in the

role sport and physical activity can play in tackling inequality, creating opportunity and

strengthening communities.

For further information and details on how to apply, please click to be apply this will redirect you to the application process.

Closing date for applications (CV and covering letter): 9am Thursday 17th September

Job Title - Policy Officer

Contract - 12 months Fixed-Term

Hours - Part Time, 21 hours per week (0.6 FTE)

Salary Range - £15,000 to £19,200 per annum (£25,000 to £32,000 FTE)

Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Part of the Coram Group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will contribute to delivering Coram Children’s Legal Centre’s agreed programme of policy work, which focuses on immigration policy, education policy and children’s rights. The post-holder will play an important part in creating policy impact to promote the rights of children in the areas of immigration and education policy. Working with the Head of Policy and Practice Change, the Policy Managers and teams across Coram, the key objective of the role is to deliver policy work that has impact for children and centres the views and experiences of children and young people. The post-holder will work with CCLC’s lawyers, young people, sector colleagues, Government officials, Parliamentarians, the media and wider stakeholders to achieve change for children towards CCLC’s aim of promoting children’s rights in line with the UN Convention on the Rights of the Child.

The role would suit a passionate individual who cares about children’s rights and young people informing policy. The ideal candidate will have experience of volunteering or working at a charity or of advocating for change. We are looking for someone who is interested in policy work in the children’s sector, with a specific interest in our core areas of immigration and education policy and children’s rights. Some knowledge of UK immigration, asylum and nationality law is important and we would welcome candidates with lived experience of the asylum or immigration systems.

This is an office-based role with some remote working after the initial settling in period. There will be some flexibility over working days.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 6th September 2026 at 23:55

Test and Interview date: Tuesday 22nd September 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

This is an exciting opportunity to lead a respected and well-established charity with deep roots in the communities we serve. Jigsaw4u has a strong reputation and dedicated staff and volunteers.

As CEO, you will provide strategic, operational and cultural leadership, working closely with the Board of Trustees, staff, volunteers and partners to ensure the delivery of high-quality services.  You will drive our strategic priorities, strengthen financial sustainability, build effective partnerships and foster an inclusive, high-performance culture.

We are seeking a values-driven leader who can inspire confidence, champion collaboration and innovation and deliver meaningful outcomes for children, young people and families.

Job Description

Job Title: Senior Marketing Officer – Mass

Participation Fundraising

Directorate: Engagement & Fundraising

Team/Department: Supporter Led Fundraising

Date: August 20206

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood.

To carry out its charitable work the NSPCC relies on the fundraising support of

people across the UK for 90% of its income. Within Engagement and Fundraising

our aim is to provide maximum resources for the NSPCC, providing the best

possible supporter experience.

Mass Participation Fundraising is an important acquisition and income stream in

the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a

portfolio of Third Party Events and Schools Fundraising products, as well as

stewarding supporters looking to do their own fundraising activity for the charity

(‘DIY’ fundraisers).

We are looking for a skilled Senior Marketing Officer, who will work across these

audience streams to coordinate marketing activity. This role will focus specifically

on marketing to mass audiences to reflect the breadth of audiences who take part

in Mass Participation Events. This includes parents, grandparents, professionals

who work with children, those with a personal connection to our charity, or simply

those who care deeply about children.

We are looking for a collaborative, enthusiastic marketing professional who has

experience delivering insights-driven marketing strategies that make an impact.

You’ll be a great communicator, able to build effective working relationships and

influence a range of stakeholders. You’ll be able to work independently and will

have a track record of successfully juggling multiple projects and competing

priorities to meet strict deadlines. You will also have experience working across

paid, owned and earned marketing channels.NSPCC

Job purpose

The role of the Senior Marketing Officer is to work with the Mass Participation

Team to coordinate and deliver the planning, execution and evaluation of events

fundraising marketing campaigns across all channels.

• Adopting a holistic view of all Mass Participation Team’s marketing to

ensure consistency, and will have a good understanding of how this fits with

the organisation’s strategic goals.

• Working with colleagues in the Mass Participation Team to strategically

manage the planning and coordination of events marketing across owned,

earned and paid channels, ensuring that all campaigns and activities are

integrated, informed, planned and evaluated, and that participation and

income targets are reached.

• Supporting stakeholder teams with strategic thinking during marketing

planning and delivery. This includes championing an audience-led

approach to ensure all communications targeted at mass audiences are

relevant and useful.

Key relationships - Internal

• Reports to the Associate Head of Mass Participation Fundraising

• Works closely with all members of the Mass Participation Team,

including sub-team managers and event fundraisers

• Works closely with other teams within the Engagement & Fundraising and

Brand and Marketing directorates to deliver integrated marketing plans.

Key relationships - External

• External media agency partner

• Freelance creatives – graphic designers, photographers, videographers.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Main duties and responsibilities

• Manage an integrated marketing approach across owned, earned and paid

channels to achieve participation targets and agreed KPIs, working closely with

event and product managers.

• To ensure maximum effectiveness and efficiency of mass participation marketing

activity through application of best practice campaign management.

• To take ownership of paid media campaigns for mass audiences in partnership

with our media agency partner. Tasks include the planning and optimisation of

activity across channels like pay-per-click and paid social media advertising.

• Be thorough and agile about monitoring campaign results and evaluating

campaigns, using insight to make informed decisions and determine future

marketing plans.

• To support with content creation where appropriate – this could include

copywriting, creative briefing, webpage updates, email marketing and photoshoot

coordination.

• Regularly benchmark against external fundraising marketing activity, keeping

abreast of current and emerging brand and marketing knowledge and practice and

equipping the team with knowledge and skills as appropriate.

• To work closely with staff across other departments to ensure marketing plans are

integrated and audience-led, in line with the organisation’s Supporter Centricity

Programme.

• To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating best industry standards and establishing best practice.

• To provide financial administrative support to budget holders, planning, forecasting

and tracking spend, and processing invoices and placing orders, in line with NSPCC

policies and procedures.

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and

adults at risk.

• To be responsible for updating databases and supporter information systems on a

regular basis in line with Data Protection legislation and NSPCC policy and

procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the NSPCC's

development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the

NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty

to children, including securing updates on project and service developments and

general NSPCC news and also ensuring that the fundraising teams do likewise.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Person specification

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing

campaigns from planning through to delivery and evaluation, ideally in the

charity, not-for-profit or public sector

Highly developed written and verbal communication skills to deliver ideas

and activity updates to a range of stakeholders, and audiences, in a clear,

inspiring and confident way.

Well-developed ability to build, manage and develop relationships with

internal and external stakeholders in order to achieve and influence

project outcomes

Knowledge of digital and offline engagement and marketing techniques,

including digital media, social media, content marketing, email marketing

and paid advertising.

Excellent understanding of and empathy with the motivations of

supporters, and experience of working with clearly defined audience

segments.

Excellent understanding of recruitment and retention marketing

techniques, in order to achieve ambitious participation targets.

Well-developed numeracy skills to facilitate recording, interpreting,

analysing and presenting performance data to a range of stakeholders,

including those without a strong foundation of marketing knowledge.

Passionate about audience-led marketing that improves supporter

experience, with a personal commitment to the NSPCC’s values and

safeguarding principles.

Ability to plan and manage your own work, identifying conflicting demands

and establishing clear priorities to meet agreed objectives with a

willingness to work flexibly.

Proven ability of demonstrating initiative and creativity to achieve desired

outcomes.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

• selection process should ensure the identification of the person best suited to the role

and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self-declare at application as having a disability and who

• meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order

to enable successful candidates who declare disabilities to start working or

• volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18's joining the

organisation will have ongoing risk assessments to ensure their role and

• activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. The Boparan Charitable Trust exists to create brighter futures for them. Over the last decade the charity has continually increased the number of children it helps year on year. Whilst maintaining its core values of being accessible and flexible to families, offering one of the quickest turnaround times for applications of any charity in the UK, receiving and average of 2000 applications per year.

After a successful few years of growth, the charity has ambitions to continue to meet the increasing demand for its services, making this an exciting and pivotal appointment, as you will become part of the driving force behind this motivated team.

We are looking to recruit a motivated, enthusiastic and highly organised Charity Support Officer to work alongside our in-house team on a variety of third sector functions

You will need to have excellent communications skills, be persuasive, articulate and results driven, with top class administration and organisational abilities. Competent in Microsoft Office packages and various social media platforms.

MAIN DUTIES & RESPONSBILITIES

BENEFICIARIES:

· Be the first point of reference for beneficiary enquires and queries regarding the charity application process.

· Support the beneficiary manager in all aspects of the application process for the charity, to ensure a consistent high level of service delivery and administration.

· Ensure accurately maintained beneficiary records in accordance with GDPR and data protection guidelines.

FUNDRAISING:

· Provide administrative support to the events and fundraising manager as required

· Take ownership of the charity supporter / donor thank you process, in conjunction with the events and fundraising manager.

· Support on the wider charity events, such as the Bright Star Ball, Boparan Golf and Football Tournament.

SOCIAL MEDIA / WEBSITE UPDATES:

· In conjunction with the Charity Director, develop a social media / website calendar. Ensuring consistent year-round messaging for the charity supporters.

ADMINISTRATION:

· Oversee the charity office space, ensuring everything is kept in a tidy and good order for the wider team.

OTHER DUTIES:

· Undertake other reasonably requested duties under the direction of the Charity Director.

SKILLS & EXPERIENCES REQUIRED:

· Previous charity experience desirable.

· Ability to work independently but also as part of a highly motivated team.

· Able to manage competing priorities and meet deadlines.

· Strong IT and administrative skills.

· Organised and proactive approach.

· Flexible and able to travel throughout the UK.

HOW TO APPLY:

Application is by way of a CV and supporting statement.

All interviews will take place at the charity offices in B37 7BQ.

Closing Date for Applications: 12th August 2026.

**(The Boparan Charitable Trust is committed to safeguarding and promoting the welfare of children and vulnerable people. All appointments are subject to satisfactory pre-employment checks, which may include a DBS check where appropriate.)

The Research & Evaluation Officer, Children and Young People is part of the Research & Evaluation team with a focus on supporting authentic co-creation and young people’s engagement. The role supports the Head of Research & Evaluation and Reading Rewired project team, as well as our programme teams supporting children’s and young people’s reading, in exploring methods of engaging more young people in reading and demonstrating the value, reach and impact of the Charity’s work in the delivery of reading-related benefits.

Travel across England will be required as part of this role, with some co-creation sessions expected to take place during the evenings or at weekends, depending on scheduling preferences of the young people involved in the project.

Purpose of the post

The Research & Evaluation Officer, Children and Young People role will deliver co-creation activity with young people aged 10-16, related to the Arts Council England (ACE)-funded new Reading Rewired project, which aims to develop young people’s reading engagement in libraries. As part of this activity, the role will:

·Work with The Reading Agency, Libraries Rising, immersive digital creative studio RamJam and nine library authorities across England to develop youth-led approaches to reader development in libraries, to enhance young people’s skills, reading engagement and library use, and support library skills and confidence in working with young people.

·Be responsible for championing youth participation across the Reading Rewired project, ensuring young people are central to the design and decision making of the programme. 

This role will also support wider functions across our children and young people’s work, combining a mix of skills and experience including co-production, research, evaluation and programme development. 

What you will do

Co-creation

·Design and deliver co-creation activities with young people aged 10-16 for the new Reading Rewired project, ensuring the project listens and responds to young people, particularly those who are often left out of conversations around reading.

·Facilitate co-creation sessions alongside library staff in nine library authorities across England: Camden, Devon, Kent, Kirklees, Knowsley, Norfolk, North Northamptonshire, Sandwell and Stockton, supporting library skills and confidence in working with young people.

·Work alongside immersive creative studio RamJam to deliver co-creation sessions focused on digital engagement tools (for example, Augmented Reality, Virtual Reality, etc.).

·Analyse data collected through co-creation sessions, producing outputs such as overview reports or presentations of insights to key stakeholders.

·Use insights gained through co-creation to support the development of youth-led approaches to reader development in libraries.

·Remain an advocate for uplifting youth voices within the Reading Rewired project and in relation to the Charity’s wider work with children and young people.

Evaluation support and delivery

·Support with the maintenance of a robust, consistent organisational approach to data collection, programme monitoring and evaluation, ensuring methods and outputs align with Reading Rewired project outcomes and Arts Council England reporting requirements.

·Day-to-day oversight of research and evaluation datasets related to Reading Rewired, including answering queries from and providing support to the project team and our delivery partners.

·Support with the design and delivery of wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Support with the delivery of actionable data insights to inform evidence-based decision making around future project development in relation to the Charity’s work with children and young people.

·Handle data in line with The Reading Agency’s data protection, data storage, data sharing, and data collection policies and protocols.

Research

·Support with consultation and qualitative research in relation to wider organisational research and evaluation and data insight projects, with specific reference to our work with children and young people.

·Remain aware of key research developments, evidence and methodologies relevant to the Charity’s delivery of activity supporting children and young people, sharing these with colleagues where appropriate. 

·Contribute up-to-date, reliable content for the research and impact sections of The Reading Agency’s website, newsletters and other external communications, with specific reference to our work with children and young people.

·Contribute to the delivery of an original research programme, as led by the Head of Research & Evaluation, to inform and guide the work of The Reading Agency and raise our profile in this field. 

General Support

·Represent The Reading Agency’s Research & Evaluation team at meetings, events and conferences as required.

·Contribute to internal planning and project development.

·Carry out other projects or duties as may be requested by The Reading Agency management where capacity allows. 

What you will need to know

Qualifications:

·Relevant education, qualifications and/or working experience in the areas of social or qualitative research (including co-creation or participatory approaches), data analysis, or evaluation.

Skills/Knowledge:

·Excellent understanding of appropriate methods and approaches for working directly with young people using co-creation, co-production or participatory approaches. 

·Understanding of systems and process for analysing data plus awareness of effective research tools, in particular designing and delivering appropriate methods for use with children and young people.

·Effective project management skills.

·Strong understanding of safeguarding and experience of supporting teams to adhere to policies as well as supporting risk assessments.

·Competence in Microsoft Office applications and qualitative data analysis platforms such as Nvivo or equivalent.

·Able to deliver results in a highly organised manner.

·Writing skills with the ability to communicate effectively to different audiences.

Experience:

·Experience of delivering co-creation, co-production or participatory and/or action research, including translating data into tangible learnings or outputs. 

·Experience in working with young people from diverse backgrounds, and of facilitating meaningful opportunities for young people to influence decision making, being an advocate for youth voice.

·Experience of working in or liaising with schools, libraries or youth organisations desirable.

·Experience designing questionnaires and surveys, using Survey Monkey or similar platforms, desirable.

·Able to work effectively independently and as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom.

This role is offered on a fixed term contract (12 months) and is subject to a DBS check. To be considered for this role you must have the right to live and work in the UK for your application to be progressed.Unfortunately, we are not in a position to offer visa sponsorship.

Application process

For full details of the recruitment process, please see the application pack on our website.

ABOUT CFAB

CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.

Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.

ABOUT THE ROLE

We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.

Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.

As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.

You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.

If this sounds like the opportunity for you, and you have the skills, experience and passion to succeed in this role,

we'd love to hear from you.