Help build a bridge!

When a child struggles with their mental health, their parents can seek help from their GP but there is often a wait for further specialist services. You can help bridge that gap.

As a Care Coordinator specialising in children’s mental health and based in GP practices in Sheerness, you will support children and families to access other community or social activities that offer opportunities for the child to develop confidence, self-esteem and resilience. Alternatively, those services may provide support to the parents or family as a whole.

Your time and expertise will support the child and family to understand conversations with primary health professionals, enabling them to make informed choices about their own health and wellbeing through the development of a personalised plan of care. You should be able to quickly connect and build trust with children, young people and families.

This Care Coordinator role is a great opening into Social Prescribing, a growing field in health and social care. We are looking for an organised, self-motivated and confident individual to join our established team. Applicants must have experience of working with children, a background in education, medical or social care, and of supporting individuals to access wider services. Car driver essential.

You will work alongside Social Prescribing colleagues and primary care professionals, and it is essential that you are able to communicate at all levels across both the health and social care sectors.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work.

Don’t wait… apply now and start making a difference.

Ready for a new challenge?

We are looking for organised, self-motivated and confident individuals to join our Social Prescribing team working with adults and children, specialising in mental health needs, and helping patients to access support that will help them lead more independent, resilient and healthier lives.

Working alongside GP practices, Social Prescribing Link Coordinators help patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.

You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.  

We have positions available in both East and West Kent, and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.

It’s time to make a difference.

Quaggy Development Trust (QDT) is a Charitable Trust organisation based on the borders of Greenwich and Lewisham delivering services through nurseries, children’s centres and a café.

Formed in 2003, we have demonstrated consistent growth, with annual income in excess of £2.2 million, total funds of over £2 million, and 60+ dedicated employees.

We are looking for a fully qualified Finance Director to report to, and work closely with, the Chief Executive and the Board of Trustees.  Responsibilities will include all aspects of financial management, active development and support of organisational strategy, and monitoring systems, controls and grant proposals to secure and maintain the long-term health of the Charity. You will lead the reporting and analysis of all financial information and will develop and implement recommendations aimed at delivering the most cost effective outcomes consistent with the Charity’s constitution.

You must be a fully qualified member of a recognised UK (or equivalent) professional accounting body (defined as CCAB or CIMA). Previous experience in the charity sector would be an advantage but not essential.

The position is part-time, working 1 - 2 days per week. Salary range (based on full-time earnings) is £46,151 to £57,479 per annum. Some evening and occasional Saturday working will be required.

Quaggy Development Trust is an equal opportunity employer and is committed to safeguarding, and promotes the welfare and confidentiality of all service users. If successful, you will be required to complete an enhanced DBS check. All interested applicants must be able to provide proof of eligibility to work in the UK.

Closing date: Monday 4th January 2021

Previous applicants need not apply.

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector Charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl Syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 10hrs per week.

The successful candidate will live within 1 hours commuting distance of central Birmingham

We are looking for an organised and analytical individual to join us as Tax Manager and lead the organisation in effective tax planning and tax mitigation, whilst working with all teams to ensure that the organisation is tax compliant, enhancing our reputation as an open and accountable organisation. This role would be suitable for someone with experience in practice as a tax specialist, or who has been in charge of tax planning and returns at a similar orginisation.

Working in more than 120 countries, we do whatever it takes to create breakthroughs in the way the world treats children. Our Support Services department provides leadership and direction in the business of running an efficient organisation and ensuring our resources are used to maximum effect. Together, we save children's lives, fight for their rights and help them fulfil their potential.

As Tax Manager you will require a clear overview of all activities of the organisation and an understanding of potential tax implications for each of the areas of VAT, gift aid, corporate tax and payroll tax, together with proposals on how tax issues should be resolved. You will ensure Save the Children do not incur any unnecessary tax costs and provide training and guidance to ensure that all teams are able to identify potential tax issues and have the ability to raise them. Providing specific guidance on new and existing business activities, you will communicate and propose solutions on key tax issues with senior executives combining tax expertise with commercial acumen. In addition you will:

• Update the Head of Finance Strategy on key tax risks and how they are being mitigated
• Provide tax planning ideas and proposals for tax savings through understanding the activities of the organisation and implications of new or existing legislation
• Ensure policies, processes and controls related to tax matters are in place, effective and updated when necessary to meet changes in tax legislation
• Ensure all tax returns are completed accurately and filed appropriately including corporate tax returns and quarterly and annual group VAT returns
• Maintain and update our partial exemption methodology and ensure that it is properly applied.

To be successful in this role, you will be a full or part qualified chartered tax adviser with a good knowledge of all types of taxation as applicable to charities. You will have experience in Business/Non-Business Partial Exemption Method and experience of overseas employee taxation issues. Motivated by the need to improve the lives of children by ensuring that every penny counts towards meeting their needs, you will also have:

• The ability to work independently and meet report deadlines
• An approachable nature so you're able to establish co-operation from teams throughout the organisation and from other tax experts across the industry
• Strong Excel skills
• Confident communication skills.

Closing date: 19th October 2020

This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Please note - whilst this role is advertised as office based, Save The Children UK will remain a remote-working organisation until at least 30 June 2021.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Save the Children UK.

Save the Children UK is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment. To see our full statement please see it on our website, or request a copy from Emma Jaggs at Allen Lane.

Save the Children UK has a comprehensive benefits package. To see our full offer please visit our website, or request a copy from Emma Jaggs at Allen Lane.

Pre-employment Checks: Any Employment with Save the Children UK will be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references
• proof of eligibility to work in the national location for this role

About the Role

We are looking for a Support Officer: Evidence on a fixed term contract until end March 2021 to support the 2020 Annual Data process. This person will help with cleaning and validating the data, and inputting into various data-related deliverables. Good working knowledge and interest in data management and analysis is key. Working knowledge of French and/or Spanish is desirable, but not essential.

About us

We’ve been on the frontline of the world’s response to HIV and AIDS for 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.

• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

Are you the Frontliner we’re looking for?

You are a committed team member with a clear focus on team objectives, as well as your own. You will promote best practice within your field of expertise and challenge ways of working to ensure the highest quality and levels of efficiency. Your actions will be aligned with Frontline AIDS vision and you will inspire the same behaviour in your peers. You are comfortable working in a matrix management environment. 

How to apply

Find out more by downloading the full job description and person specification from our jobs page.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply on our website and upload your CV along with a covering letter outlining why you are a great match for this role.

Closing date: 8th December 2020

Protection of Children and Vulnerable Adults

Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded from our website.

Due to the application of UK immigration rules, we unfortunately cannot sponsor this position for anyone who do not have the right to work in this country.

Youth Understanding Officer needed for the Youth Endowment Fund to support the commissioning and delivery

of national peer research and social action network. 

Reports to: Head of Research and Youth Understanding, Youth Endowment Fund

Salary: £30,500 - £32,000

Location: Central London

Contract:    Full time. The role starts with a two-year contract

About the Youth Endowment Fund

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners, the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. We do this by finding the very best ways to prevent youth violence, funding great initiatives and working to scale them up and spread great ideas.

Research and evidence are at the heart of our charity’s mission. We want to be the go-to place for evidence on the lives of children affected by youth crime and violence, its causes, and what works to prevent it. The research and youth understanding team are responsible for commissioning and producing research to inform the YEF’s understanding of what works to reduce violent youth crime and to help us better understand the lives of young people vulnerable to youth violence, and what this means for the YEF’s work.

About this role

We’re looking for a passionate person who is committed to ensuring that evidence and a deep understanding of young people are central to everything that we do. Your job will be to support the commissioning and delivery of a national peer research and social action network that the YEF will be establishing. This network will support the YEF’s understanding of youth crime and its drivers and will involve several partners, including:

• a national partner helping support and coordinate overall project delivery,
• a learning partner conducting a developmental evaluation of the project,
• a technology partner developing and supporting the systems to collect and process data across the network, and
• up to ten delivery partners operating in the ten regions of England and Wales, responsible for the recruitment, training, and ongoing support of peer researchers, as well as supporting the delivery of social action projects.

It will also include boosting our understanding of the characteristics, backgrounds and lives of the children and communities affected by youth crime and violence.

You will have knowledge and experience in a relevant sector such as the youth sector, social work, children’s social care or education and they help identify, assess, fund and support organisations that will be responsible for delivering our national peer research network over the next two years.

Key responsibilities

Working as part of team, we want a person who can:

• Make sure we choose the best organisations to work with through supporting the assessment of funding applications, getting to know potential partners and where possible conducting site visits.
• Support the ongoing oversight of the strategic and operational partners that will assist the YEF in delivering a national peer research and social action network, thinking creatively about how we can work with our partners to achieve our aims
• Assist in the development of materials to support the roll-out and delivery of the peer research and social action network
• Help organise and host project events
• Lead on project administration, including managing regular communications with project partners, organising meetings, tracking deliverables and handling partner queries
• Facilitate the involvement of members of YEF’s youth advisory board in the network (through regular updates and engagement opportunities)
• Support the delivery of high-quality research across the network
• Help ensure that research and youth understanding informs all of the YEF’s work,
• Engage with and understand the experiences and needs of people affected by violent youth crime, including young people and their families, across England and Wales.
• Work collaboratively with a range of external partners, including central government, local bodies and other research organisations, to enhance our understanding of what works to reduce violent youth crime and in delivering our broader research programme.
• Support the synthesis and dissemination of learnings across the network and external stakeholders in conjunction with a learning partner.

About you

You are this sort of person:

• You are a naturally very curious person that is confident with qualitative research. You have expertise in a range of qualitative research methods. You can provide examples of how you have practically used these skills.
• You are an excellent communicator. You love to communicate research to a diverse range of audiences, many of whom are not experts.
• You’re able to work independently and as part of a team. You get satisfaction from supporting your colleagues and meeting goals together but are self- motivated and can work independently.
• You are a highly effective project manager. You are effective at managing projects from beginning to end, whether they are delivered internally or externally.
• You win people over. You can build great partnerships and are comfortable working with a range of different people, including young people.
• You don't want your days to pass without making a difference. You want to play a significant part in reducing the level of youth violence.
  You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
• You want to work in a job that makes young people safer. This issue matters to you. You do not need extensive experience in grant making, you can learn that. You will be an incredible member of our team if you are committed to understanding the challenges facing young people and the people and organisations working to support them and are inspired by a mission to find what works to prevent violence.
   

You must be able to demonstrate the following areas of knowledge/experience:

• Delivery experience: You know what it's like to support young people and/or deliver programmes. When a person or organisation we fund is facing challenges, you can relate.
• Research methods: You have good knowledge and practical experience of a range of research methods including qualitative approaches, and the ability to both deploy them and critically appraise their use.
• Excellent communicator: You can combine your technical expertise with experience of communicating complex evidence and analysis in a simple and accessible way to non-experts.
• Stakeholder engagement: You are comfortable seeking the views of young people and other stakeholders to help gather experiential insights for our work. This could include facilitating sessions with them.
• Project management: You are comfortable seeing projects from beginning to end, tracking progress across different workstreams and ensuring delivery keeps to deadlines. When things might not go to plan, you aren't afraid to speak up about it and work constructively to find solutions.
• Collaborative working: You see value in working with others to get the best outcomes on each task and project.
• You are committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.

You might have these sorts of qualifications/knowledge/skills/experience:

• Previous experience of grant making.
• Previous experience of participatory research methods or peer research.

While it is not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.

It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Interviews will take place in the week commencing 14th December. You must be available for two interviews within this week to proceed.

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Are you an experienced researcher who would enjoy working with us to inform local and national policy and practice, improving the response to child sexual abuse in England and Wales? This is an exciting opportunity to join our unique, dynamic, multi-disciplinary team as a Senior Research and Evaluation Officer.

We are looking for someone to lead elements of the CSA Centre's research and evaluation work. You would be responsible for planning, commissioning and overseeing research and evaluation projects on child sexual abuse.

The ideal candidate will have:

• Knowledge of current legislative, policy and practice developments and key research issues and findings in relation to child sexual abuse
• Excellent understanding of governmental and public sector landscapes; charity sector; health and social care sectors; children's services; police, ideally from direct practice experience.
• Significant and demonstrable experience of planning and delivering relevant research and evaluation projects using a range of methodologies.
• Experience of analysing complex written information and numerical data.
• Experience of working in cooperation with professionals within public or voluntary sector agencies, ideally the childcare sector

About us

We are the Centre of expertise on child sexual abuse (the CSA Centre). Our aim is to create a future where children are free from the threat and harm of sexual abuse by radically improving how we prevent and respond to the issue through really understanding its causes, scope, scale and impact.

Funded by the Home Office and hosted by Barnardo's, we are independent and will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to tackling child sexual abuse.

We are focused on building knowledge and understanding by:

• Collating and analysing existing research, policy, practice and the real  experiences of those affected, and filling the gaps we identify with new research, insights and analysis;
• Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue.

The CSA Centre is committed to having a diverse and inclusive workforce. We actively encourage applications from disabled and black, Asian and minority ethnic candidates, as they are currently under-represented at the CSA Centre.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.

Are you a researcher who would enjoy working with us to inform local and national policy and practice, improving the response to child sexual abuse in England and Wales? This is an exciting opportunity to join our unique, dynamic, multi-disciplinary team as a Research and Evaluation Officer.

We are looking for a highly organised individual with research and evaluation skills and experience. We are particularly interested in people who have experience of research ethics scrutiny, quantitative analysis and/or fieldwork engaging with children and young people.

About us

We are the Centre of expertise on child sexual abuse (the CSA Centre). Our aim is to create a future where children are free from the threat and harm of sexual abuse by radically improving how we prevent and respond to the issue through really understanding its causes, scope, scale and impact.

Funded by the Home Office and hosted by Barnardo's, we are independent and will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to tackling child sexual abuse.

We are focused on building knowledge and understanding by:

• Collating and analysing existing research, policy, practice and the real  experiences of those affected, and filling the gaps we identify with new research, insights and analysis;

Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.

We are here to make life brighter with amazing care and support for Children, Young People and their families – you can be part of it too. Come and be part of something amazing. Come and be part of the Rainbow.

As a vital part of the Marketing and Fundraising Team, the post holder will build relationships with the Family Support and Care Team to proactively recruit and maintain long-term relationships with new and existing Rainbows families to help spread the word about the work we do across the East Midlands.

Reporting to the Head of Marketing and working very closely with the Family Support and Care Team to understand current issues facing our families, the person will provide continuous weekly content (written, video and photo) sourced from families for multi-channel marketing, fundraising, social media, and PR campaigns, as well as supporting fundraising events. They will also create, maintain and update family records on our database detailing how and where families have been involved in helping promote Rainbows.

Based at the Hospice a minimum of one day a week, the post holder will also be required to source, support and train families to talk about Rainbows at fundraising events. The person will be required to accompany families to fundraising events (evenings/weekends) to support the work of Rainbows.

The person will work as the key liaison between Rainbows and Rainbows families, ensuring the best interests of the family and the organisation are protected. 

You’ll have proven experience of working with individuals from diverse backgrounds including children with complex care / special needs and their families, and well as strong understanding of safeguarding processes and data protection.

An understanding of marketing campaigns and the use of social media for promotion / marketing purposes is essential, along with the ability to develop and maintain cross team relationships at all levels. You’ll be able to demonstrate experience of developing and working simultaneously on a number of campaigns, liaising and coordinating with various stakeholders.

Our Values are: Welcoming, Excellent, Co-operation, Accepting, Responsive, Energetic. If you can demonstrate these and have the necessary skills and attitude, we can offer you:

• A competitive salary, leave entitlement and pension scheme.

• Career development opportunities

• A full induction and on-going quality training

• The opportunity to become part of a great organisation.

• Flexible working hours

Closing date:  4th December 2020
 

Applications:
For more information about the role, please download the Job Description and Person Specification. 

Please submit a copy of your current CV and a covering letter, no longer than two pages of A4, outlining your experience and skills relevant to the job description and person specification, an explanation for any gaps in your CV and other information that you feel we should know in order to assess your application.

No agencies please.

Due to expansion, Freeva is recruiting for a project support worker to join our dynamic and committed Jenkins Centre team.

Based at our Leicester office, the successful candidate will support the delivery of the adult interventions service for perpetrators of domestic abuse and the young person's project for young people using violence. The post will involve ensuring the day to day administrative procedures are completed; such as handling client and stake holder enquiries, processing referrals to the service and working with intervetions workers accross the project to keep administrative systems up to date. 

A job share and /or flexible working arrangements will be considered. 

We are seeking a commercially minded Chief Executive who will be a driver to lead our senior management team and develop our services through the charity and our trading company.

Youth Options was established in 1937 as a charity that empowers and supports children and young people across Hampshire to improve their life opportunities for a better future.

We have again been recognised for the way we support, develop and manage our staff with a successful accreditation from Investors in People (IIP) Gold status. We have sound finances and dedicated teams of staff and volunteers.

Our services are individually tailored to deliver vibrant, dynamic and ever-evolving opportunities that connect with and inspire young people. We work with a wide range of organisations and business - from local authorities, central government, housing associations to telecoms, digital media, communications and print management companies - covering outdoor learning, youth work, parental support, child care and breakfast and after school clubs

If you have

• achieved demonstrable success in significant leadership and management roles in either the business/commercial and or not for profit sectors
• outstanding advocacy, presentation and interpersonal skills
• experience of delivering creative programmes and measuring their impact
• successful contract/tendering experience, brokering and maintaining partnerships
• a positive and ambitious outlook

We would like to hear from you

Youth Options is an equal opportunities employer. This position is subject to a Disclosure and Barring Service (DBS) check

Closing date for applications: 7 December 2020

Long List interviews: 8– 21 December 2020

Final Panel Interviews: 14 & 15 January 2021

We are looking for a Specialist Project Support Officer to join our growing charity.

CHIVA’s mission is to ensure that children, young people and families living with HIV become healthier, happier and more in control of their own futures. 

CHIVA works to ensure young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

You should be a qualified healthcare or social care professional with a passion for the work of our organisation and a clear understanding of the issues facing young people and children growing up with HIV. 

You will provide emotional and social support and HIV education to children and young people who are living with HIV in the Midlands region Your main duties will include holding one to one meetings and providing emotional and social support in group settings during peer events. Your work will be focussed on enabling a smooth transition to adult services. You will work with multi disciplinary teams across the region, attending meetings and providing support to ensure that children and young people are provided with the right level of support as and when required. As part of this role you will act as an advocate for young people and their families in wider society and other organisations such as local authorities and schools. You will be expected to be committed to the safeguarding of children and the ethos of the organisation.

CHIVA is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community

*Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Do you want to work for a dynamic, creative, fast-paced charity? 

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. We connect people, charities, public agencies and businesses who want to do good stuff, help them to find the money they need and provide the practical support to get things going and keep them going.

If you share our values; believe it's possible; strengthen others and be true, we’d love you to consider joining our team.

Healthwatch Tameside is one of the teams within Action Together and is the independent champion for people who use health and social care services. We’re here to find out what matters to people and help make sure their views shape the support they need. We have the power to make sure that those in charge of services hear people’s voices. Our sole purpose is to help make care better for people.

We are currently recruiting a Support with Complaints Officer (maternity cover). In this role you will specialise in the coordination and support for local people who wish to complain about care delivered by the NHS or social care providers. You will talk to clients who are unhappy with the NHS care they have received, help them to self-advocate, assist in their communication with NHS organisations and help them to navigate the formal NHS complaints process. You may also work as a member of the Healthwatch Tameside team to contribute to the effective delivery of wider Healthwatch activities.

Support with Complaints Officer (part time maternity cover)

Salary: NJC 19-22  £25,481-£27,041 (pro rata)

(actual £8,494-£9,014)

Contact Length: 12 months maternity cover

Working hours: 12 hours per week (open to discussion about working patterns)

In this role you will work alongside the Senior Officer for Complaints and Engagement, to support and advise people wishing to make a complaint about their NHS or social care experience.This role requires the post holder to undertake a DBS check. Confirmation in post is dependent on return of a satisfactory completed DBS check

The closing date for applications is Wednesday 9 December 2020 11:59pm.

Interviews are planned for the week commencing 14 December 2020.