Child support officer jobs

An exciting opportunity has arisen at Action for Stammering Children for a Deputy CEO who is interested in combining their fundraising expertise with a dynamic leadership role. This is an excellent role for someone with a fundraising background to assist the CEO in growing and diversifying the charity’s income streams and gaining experience in managing day-to-day operations.

The Deputy CEO will lead on implementation of the fundraising strategy and support the CEO in managing operational matters. It is anticipated that the successful candidate will have experience in donor acquisition and Trust and Foundation fundraising.

This role will involve working closely with the CEO who sets the strategic direction, oversees and evaluates the charity’s activity portfolio, manages the charity’s partners, and represents the charity externally. A key priority for Action for Stammering Children is effectively demonstrating the impact of its work to beneficiaries, supporters and funders. We are therefore looking for someone with excellent communication and organisational skills, passion for making a difference to children who stammer and their families, and experience of line management.

For full details, please download the job description and person specification below.

Come join an incredible team using joy, adventure and the outdoors to transform the mental health of London's most disadvantaged children. We're looking for someone a little bit special who believes in the deep potential of children who are not thriving elsewhere in life.

The position is a dual role. You’ll join as one of three dedicated Youth Workers and will lead on a portion of Free to Be Kids’ year-round follow-on support for vulnerable young people who we have already engaged via our Thrive Outside residentials. Crucially, a core aspect of the role will be leading an average of 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have complex needs. You’ll be joining a small staff team of 9, supplemented by a vibrant and committed group of volunteers.

Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. A full driving licence is not required but may be an advantage.

Watch our 2 min introductory video to see the power of what we do. https://bit.ly/ASummaryOfOurWork

On offer to the right candidate:

Salary: Circa £29,000-£32,000, dependent on experience.

Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.

Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period.

Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%, hybrid working, office with great transport links, flexible working (outside core hours), employee reward scheme, a tight-knit effective team with great morale.

Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.

To start: February-March 2026

.

Who we’re looking for:

Our next Youth Work hero. You'll be fun, active, energised, resilient, and experienced in work with young people with complex needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.

You’ll have multi years’ experience working alongside young people who might struggle in other settings and will be used to dealing with a range of behaviours and complex support needs, ideally including mental health support needs,with a good understanding of safeguarding. A basic level of comfortableness in the outdoors, resilience to keep going with a smile when it's wet outside, and the silliness to be the first to jump into the lake will see you in good stead for this role.

You’ll have the flexibility to work away from home on up to 10 week-long residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential. Experience of working on or leading residentials projects themselves is not required but may be an advantage.

We are a small, vibrant, fun and friendly staff team of 9, growing to 11 when these 2 Youth Worker vacancies are filled, supported by a committed volunteer base of around 200.

We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.

To apply:

See full Job Description & Person Specification on our website.

Send all 3 application elements in one email to the address within the application pack by the closing date of 8pm, Tuesday 13th January 2026.

• CV or up to date LinkedIn profile.
• A short introductory video of 1-3 minutes (maximum) showing your vibrancy, fit for the role, recapping your existing experience, and telling us something interesting about yourself! (Top tips: Keep it fast paced and lively; shorter may be better; touch on the person characteristics set for the role; something filmed quickly on your phone which feels organic is what we’re looking for.) As this is a people facing role the video’s purpose is to help bring life to your application, whilst helping us filter out solely AI written ones. We want to get a strong sense of YOU as we are looking for FIT with the organization, as well as experience.
• (optional) A short (1 side max) cover letter to bring your application to life.

Selection Process and Timeline:

Selection will be via two stage interview. As there is only a short turnaround from application closure on 13th January to 1st stage interviews 8th-9th January, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.

1st stage interviews: Monday 19th - Wednesday 21st January (virtual). We may offer some interview slots throughout the window but you will not be disadvantaged if you need to wait till towards the deadline to apply.

2nd stage final interviews: Wednesday 28th - Thursday 29th th January (in-person, London Waterloo)

Please hold interview dates as alternates dates are unlikely to be available.

​The role requires an Enhanced DBS check and existing right to work in the UK.

If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!

Are you an exceptional campaigner with a track record of creating, developing and implementing innovative and successful campaigns?

Age UK is recruiting for a Campaigns Officer with fantastic organisational and project management skills, along with an understanding of advocacy and campaigning with online and offline networks.

You will also have the creativity and communication skills to help us achieve real change, working with and for older people in line with our strategy and goals.

If this sounds like you, we welcome your application to join our collaborative and passionate External Affairs Team.

This role is permanent and offered on a Hybrid / London contract. There is a requirement to be in the office at least once a month and when required to support meetings and events in London. There will also be occasional travel to support at events across the country. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

Good experience of writing persuasive communications to engage a range of supporters online and offline A, I, T

Extensive experience managing a complex workload and managing workflow when tight turnarounds are required A

Experience of organising events A, I

Experience of working collaboratively with others to achieve results A, I

Experience of building relationships with those with lived experience, supporters, beneficiaries or service users A, I, T

Skills and knowledge

Excellent project management skills A, I

Excellent written and oral communication skills T, I

Understanding of political processes and key decision-making environments, including the UK Parliament A

Ability to think strategically, be proactive, and to identify new opportunities I

Understanding of advocacy and campaigning tools A, I

Understanding of how to work in a politically balanced way I

Knowledge and understanding of what equal opportunities means in relation to this post and the ability to incorporate equality practices into all aspects of the work I

Personal attributes

Strong interest in creating change and passion for social justice A,I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

The Angelou Centre has spent over 30 years standing with Black and racially minoritised women and children affected by domestic abuse and other forms of VAWG (Violence Against Women & Girls). We are a Black-led, trauma-informed organisation providing refuge, advocacy, wellbeing, and specialist community support.

We are now looking for a highly organised and committed VAWG Administrator to become the backbone of our frontline services. This is a pivotal role that ensures every woman who reaches out to us whether in crisis or seeking guidance receives a timely, safe, and professional response, and is never left without support.

Working closely with our VAWG Manager, On-Duty team, and specialist advocates, you will coordinate referrals, manage triage processes, maintain confidential case records, and liaise with external partners such as police, social care and health agencies. You will help keep the service running smoothly, collect data for monitoring purposes, and support our ability to respond quickly to women at risk.

This role is ideal for someone who thrives in a fast-paced environment, has great attention to detail, and wants to contribute directly to the safety and recovery of women and children. You will play a vital role in maintaining our high-quality standards and ensuring the smooth functioning of a life-changing service.

If you are committed to anti-racist, feminist values and want to make a meaningful impact through professional excellence, we would love to hear from you.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

​

Main purpose of role

Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

​

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.

We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

​

Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking

Closing date: Thursday 8th January 2026

Interview dates: 19th January 2026

Please download the job description to see full role responsibilities

Closing Date: 11 January 2026

Ref 7228

Save the Children UK is looking for an individual with extensive senior legal, governance and risk leadership experience to join us as our General Counsel and Company Secretary. This is an exciting opportunity to work closely with our Board of Trustees, Chief Executive and leaders across SCUK, as well as partners across the global Save the Children Movement, to help drive impact for children. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As General Counsel and Company Secretary, you will play a pivotal role in guiding decisions that align with our mission and values, ensuring that SCUK operates with integrity, transparency and strong governance. You will lead our Legal, Enterprise Risk and Company Secretariat functions, oversee internal audit performance, and act as a trusted adviser to the CEO, Executive Leadership Team and Board. You will integrate legal, governance and risk-thinking into organisational decision-making, enabling innovation and impact while ensuring compliance and safeguarding the organisation's reputation and obligations. 

In this role, you will: 

• Provide strategic legal, regulatory and governance advice to the Board, CEO and senior leaders, ensuring decisions are informed, risk-aware and aligned with our organisational priorities. 

• Lead and motivate the Legal, Enterprise Risk and Company Secretariat teams, setting strategic direction and fostering a high-performing, inclusive, values- and impact-driven culture. 

• Serve as Company Secretary, ensuring robust governance, effective Board and Committee management, and compliance with company law, Charity Commission requirements and the Charity Governance Code. 

• Oversee SCUK's enterprise risk management and internal audit functions, acting as Executive Sponsor for Global Assurance and ensuring effective risk, audit and compliance frameworks are in place. 

• Support organisational transformation and innovation, including new financial models, subsidiaries, and partnerships, while ensuring SCUK remains compliant, ethical and child-rights focused. 

About you 

You'll be an English qualified lawyer with broad experience across a range of areas, including some or all of charity and fundraising laws, corporate governance, commercial contracts, intellectual property, IT and corporate law.   

Ideally, you'll bring experience in an in-house legal role (including in a charity context) with some experience of working in international contexts.

To be successful, it is important that you have: 

• Senior experience in a challenging role, including managing a team and working with senior executives and trustees.

• Good understanding of the context in which Save the Children works. Experience and understanding of human rights law, child-rights based law and/or laws relating to sexual offences is desirable but not essential. 

• Strong strategic, analytical and problem-solving skills, with the ability to navigate complexity, influence at senior levels and provide clear, solution-focused advice. 

• Excellent communication and relationship-building skills, with the ability to explain complex legal issues in accessible ways and negotiate effectively. 

• A high level of integrity, ethical judgement and commitment to equity, diversity and inclusion, and to fostering a culture of accountability and learning. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Location & Ways of Working: 

SCUK offers ‘remote first' hybrid and flexible work arrangements to enable impact towards our strategic objectives and to support the wellbeing of our talented people.

This role involves close direct work with the Board, CEO, senior leaders, staff, and partners. Often fast-paced and handling sensitive issues and relationships, the nature of this role means that you are likely to need to be in our Farringdon office for at least two days most weeks. Some out-of-hours work may be required. 

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

This is an exciting opportunity to join a small, passionate team at a pivotal moment in our growth. As our Executive Assistant, you will provide vital administrative and coordination support to the CEO, Executive Chair, and Director of Research and Grants. You will play a crucial role in ensuring the smooth running of our operations, supporting international engagements, and helping us deliver on our mission.

Lumos works to realise every child’s right to a safe and loving family by transforming care systems around the world. As we enter an exciting new phase of global growth and organisational transformation, we are seeking an exceptional Executive Assistant to the CEO to join our CEO’s Office.

This is a pivotal role providing high-quality executive, organisational and governance support to the Chief Executive Officer and the Head of CEO’s Office. You will help ensure the smooth running of the CEO’s Office, manage complexity with confidence, and enable senior leaders to focus on strategy, governance and delivery.

We’re looking for someone who is highly organised, calm under pressure, and comfortable working at pace with senior leaders, trustees and international teams. You’ll bring strong communication skills, excellent judgement, and experience providing senior-level executive support, ideally in a complex or international environment.

In return, we offer the opportunity to work at the heart of a values-driven global organisation, with flexible hybrid working, excellent benefits, and the chance to contribute directly to transformational change for children worldwide.

Applicants must have the right to live and work in the UK.

Closing date: Sunday 18 January

Lumos is committed to safeguarding, equality, diversity and inclusion, and welcomes applications from all backgrounds.

Role details are based on the attached job description.

The Executive Officer to CEO leads the effective running of the CEO’s office, providing strategic project management, coordination of leadership priorities, and hands-on delivery across strategy development, planning and governance.

This is a pivotal role within War Child, sitting at the heart of the organisation’s leadership and governance. Working closely with the CEO, Leadership Group, Chair and Board of Trustees, the Executive Officer to CEO plays a key role in enabling effective decision-making, organisational oversight and delivery of War Child’s ambitions for children.

Reporting to the CEO and acting as a trusted representative of their office, you will be an energetic, highly organised self-starter with the judgement and confidence to balance strategic coordination with high-quality executive support. The role combines project leadership, organisational planning and culture-focused initiatives with hands-on executive assistance.

As Company Secretary, you will also support excellence in governance by ensuring War Child meets its statutory and regulatory obligations, including compliance and reporting to the Charity Commission, Companies House and the Fundraising Regulator.

This is a hybrid role, with two days per week expected in the London office and up to three days per week working remotely. Occasional additional office attendance may be required to support meetings or key organisational activity.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. 

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our website.

• Experienced in providing high-level executive support at C-suite level, and in supporting a Board and/or charity governance processes, including the drafting of high-quality minutes, reports and formal papers.
• Possess strong interpersonal and relationship-building skills, with the confidence and sensitivity to engage effectively with senior internal and external stakeholders, and to represent the CEO with professionalism, discretion and sound judgement.
• Exceptionally organised with the ability to manage competing priorities and produce high-quality outputs to tight deadlines
•  Experience of supporting or coordinating organisational strategy development, planning or review processes, or similar organisation-wide initiatives.
•  Able to bring experience and learning from a range of dynamic projects, programmes or campaigns, applying best practice to improve ways of working and outcomes.
• Demonstrates strong end-to-end project management capability, with the ability to introduce clear, methodical and proportionate approaches that maximise efficiency and organisational impact.
•  Comfortable working in a creative, fast-paced environment, with an interest in storytelling, communications and fundraising-led work.
• Highly resilient, with the ability to bring clarity, structure and momentum when working in ambiguous or evolving circumstances, and to manage multiple workstreams simultaneously.
• Highly proficient in Microsoft Office applications, with superb document, spreadsheet and presentation skills (including Word, Excel and PowerPoint / Canva).
• Able to exercise sound judgement in relation to competing priorities, making decisions and recommendations where solutions are not always obvious and initiative, discretion and prudence are required.

 What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working and flexible hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Lead with compassion. Inspire through purpose. Shape the future of Hospiscare.

Hospiscare has been at the heart of our community for over 40 years, providing outstanding specialist end-of-life care and support to people and their families across Exeter, Mid and East Devon. As we look to the future, we are seeking an exceptional Chief Executive Officer to lead our charity with vision, empathy and strategic strength.

The opportunity

This is a pivotal leadership role — guiding a much-loved local charity through a period of challenge but also opportunity. You’ll work closely with a dedicated Board of Trustees and an experienced Leadership Teams to shape and deliver our strategic goals, ensuring Hospiscare remains resilient, sustainable, and true to our founding values of care, compassion, and dignity.

You’ll be the public face and voice of Hospiscare — inspiring confidence among our staff, volunteers, supporters, healthcare partners, and the wider community. Your leadership will ensure we continue to deliver the highest standards of specialist palliative care while innovating to meet the changing needs of our patients and our community.

About you

You are an accomplished and compassionate leader, able to inspire and unite people around a shared purpose. With substantial senior leadership experience — ideally gained in the charity or health and social care sectors — you bring a track record of shaping strategy, managing complex budgets, and achieving sustainable results.

You’ll understand the challenges facing healthcare and charitable organisations and bring creative, collaborative solutions. You are confident working with a Board, comfortable in the public eye, and driven by a genuine commitment to making a difference to people’s lives at the most profound of times.

Key strengths you’ll bring

• Strategic vision and proven experience leading organisational change and growth
• Strong understanding of governance, finance, and regulatory environments
• Exceptional interpersonal and communication skills — connecting easily and authentically with people from all walks of life
• A leadership style that combines compassion, clarity, and courage
• A deep alignment with Hospiscare’s mission and values

Why join Hospiscare?

At Hospiscare, you’ll find a community of extraordinary people — staff and volunteers dedicated to providing the very best care and support when it matters most. This is more than a leadership role; it’s an opportunity to make a lasting impact on a vital local charity and the lives of countless people in Devon.

We are working with Charity Recruitment Consultant, Jackie Dawkins of Shine Charity Recruitment,who is supporting our search.  For further details about Hospiscare, please read the Recruitment Pack 

Key Dates:

• Closing Date – 26th January 2026 at 5pm
• First Interview with Jackie Dawkins (via Zoom) – 2nd/3rd February 2026
• Shortlisted candidates informal meeting with Chair – 23rd February 2026
• Interview and Assessment Day at Hospiscare – 24th February 2026

Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?

We are looking for a Social Worker or Senior Social Worker to join our team, based from either Milton Keynes or London.

We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Social Worker or Senior Social Worker

Location: Based in either our Milton Keynes or our London team, with hybrid working arrangements in place for both home and office working, and travel covering Milton Keynes, North London and surrounding areas.

Contract: Permanent full time – 37 hours per week, Monday to Friday.

Salary Ranges: Social Worker - Salary in the range of £34,053 - £41,620 per annum. Senior Social Worker - Salary in the range of £39,292 - £48,022 per annum.  If based from our London office, a location allowance of £3,299 per annum will be payable.

About the role:

Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service.  Some of your responsibilities will include:

· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel

· support families throughout the matching process and once children are placed, up until the Adoption Order

· participating in recruitment activities and training for prospective adopters

About you:

As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.

If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Adoption Team Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Tuesday 06 January 2026

Interviews will be held on: Tuesday 13 January 2026

Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc. 

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.

Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.

You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.

You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.

Operational Administration

• Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
• Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
• Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
• Maintain up-to-date and accurate records across internal systems and shared drives.
• Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
• Provide administrative support for the recruitment and development of consultants.
• Provide administrative support for the assignment process.

Systems and Data Management

• Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
• Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
• Perform regular data checks and audits to ensure high data integrity.
• Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.

Process Support and Improvement

• Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
• Identify opportunities to streamline workflows and enhance system use.
• Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.

Team and Customer Support

• Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
• Respond to internal and external queries promptly and professionally.
• Support cross-team collaboration by ensuring clear communication and sharing of information.
• Provide cover for our Customer Helpdesk during periods when additional resource is needed.

Please see the attached job description and person specification for further details.

Job Structure

• Reports to: Director of Learning and Impact  

• Direct reports: Programme Leads, Programmes Coordinator

• Location: Haringey, with travel across London boroughs as required

• Hours: 40 hours per week (including 1 hour lunch break)

Benefits 

• 25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days) 

• Death in Service cover (up to 4x annual salary / fixed amount for part-time roles) 

• Enhanced sick pay 

• Eye care benefits for those using display screens 

• Up to £750 annual CPD budget to support your professional development 

• A dedicated wellness package promoting staff health and wellbeing 

• Team building and transformation days to strengthen collaboration and personal growth 

• Professional mentoring and ongoing supervision 

• A comprehensive induction and training programme to help you thrive from day one 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.   

Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.   

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.  

Our Programmes  

All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.  

Job Purpose 

Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.  

This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.  

Key Responsibilities  

Programme Leadership and Delivery  

• Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.  

• Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).  

• Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.  

• Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.  

• Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.  

• Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.  

Programme Quality and Impact  

• Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.  

• Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.  

• Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.  

• Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.  

• Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.  

Operational and Team Leadership  

• Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.  

• Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment. 

• Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.  

• Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.  

• Support implementation of Sister System's performance management systems and processes.  

• Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.  

• Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.  

External Partner Management  

• Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.  

• Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.  

• Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.  

• Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.  

Strategic Development and Business Growth 

• Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.  

• Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.  

• Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.  

• Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.  

• Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.  

Safeguarding  

• Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.  

• The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).  

Person Specification  

Essential – Knowledge & Experience 

• Significant experience in programme management, delivery, and coordination within the charity/social impact sector  

• Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines  

• Experience of line management and team leadership, including supervision and performance management  

• Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies  

• Experience in safeguarding and child protection, including handling disclosures and managing risk  

• Knowledge of the challenges faced by care-experienced young women and the care system  

• Knowledge of effective monitoring and evaluation approaches and impact measurement  

• Awareness of equality, diversity, and inclusion principles in service delivery  

Desirable 

• Experience working with vulnerable young people, particularly care-experienced individuals or young women  

• Experience in mentoring programmes or youth development initiatives  

• Experience working with trauma-informed and culturally responsive approaches  

• Experience of co-production or 'by and for' programme design with service users  

• Experience in qualifications-based programmes (e.g., accredited learning)  

Skills & Abilities 

• Excellent programme planning, coordination, and organisational skills with strong attention to detail  

• Strong analytical skills with ability to interpret data and use it to inform decision-making  

• Excellent written and verbal communication skills  

• Ability to manage competing priorities and work effectively under pressure  

• Strong relationship-building skills with ability to work collaboratively across teams and with external partners  

• Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures  

• Problem-solving skills with ability to adapt plans and respond to challenges  

• Ability to lead, motivate, and support a team, fostering a positive and reflective culture  

• Strong administrative and IT skills, including proficiency with databases and monitoring systems  

Personal Qualities 

• Passionate commitment to Sister System's mission of supporting care-experienced young women  

• Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice  

• Empathetic and non-judgemental approach to working with vulnerable young people  

• Resilient and able to manage emotional demands of the role while maintaining professional boundaries  

• Flexible and adaptable approach to changing circumstances and organisational needs  

• Commitment to continuous learning, reflection, and professional development  

• High level of integrity, professionalism, and accountability  

• Able to maintain confidentiality and handle sensitive information appropriately  

• You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based 

Other Requirements  

• Enhanced DBS check will be required for this role  

• Right to work in the UK  

• Willingness to work occasional evenings and weekends as required by programme delivery  

Safeguarding and Safer Recruitment  

Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.  

Equal Opportunity Statement 

Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know. 

Recruitment Process

The post will be advertised from 16th December 2025; applications will close on 12th January 2026. 

• First round of interviews will be 22nd January 2026,  

• Second round interview will commence from the week of 26th January 2025