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Support Coordinator
We’re looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire.
Position: 000012 Stroke Support Coordinator
Location: Home-based covering Herefordshire and Worcestershire. However, this role will require extensive travel across the delivery area. Travel will also be required for team meetings and other work-related meetings
Hours: Part-time, 28 hours per week
Salary: Circa £22,600 per annum (FTE circa £28,300 per annum)
Contract: This is a fixed-term contract until 31st March 2027. Services are contracted and there is currently funding for this contract until 31st March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 30 August 2026
Interview Date: 14 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
In this role, you’ll support stroke survivors and their families as they adjust to life after stroke. You’ll help identify their needs, provide personalised information, advice and support, and work with them to achieve the outcomes that matter most to them.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
· Support stroke survivors and carers as they move from hospital discharge back into the community.
· Use a person-centred approach to help stroke survivors and carers set goals and access the right support.
· Provide clear, tailored information, advice and practical support.
· Encourage stroke survivors to make informed lifestyle changes that may reduce the risk of further strokes.
· Work closely with NHS colleagues and community partners to improve the lives of people affected by stroke.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs.
· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
JOB OPPORTUNITY
Sessional Farm Education Assistant
Based at Oasis City Farm - Southampton Green Lane, Southampton SO16 9FQ
Hours: Flexible
Contract: Sessional
Hourly Rate: £12.73 per hour
Oasis City Farm – Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities and general public
We are looking for sessional farm assistants who will support the Farm team in realising the vision of the farm by supporting the delivery of a variety of activities, including:
· To deliver youth and children’s education sessions and activities on the farm, supporting young people, to help care for the animals, maintain the farm and garden and learn in the outdoors.
· To deliver birthday parties on weekends to groups of up to 30,
· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals
· To support our adult day service with caring for our animals
· To support with the animal cleaning and feeding rota, alongside groups or individuals.
· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.
The successful applicant will need to demonstrate:
· Relevant qualifications or experience in animal management/public sector
· Relevant qualifications or experience in youth work, teaching, or community based projects
· The flexibility to work across the week, including some weekends.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
The client requests no contact from agencies or media sales.
ORGANISATION
Join one of the UK's largest and most impactful charities, supporting people across the UK and internationally through a diverse range of services, programmes and campaigns. With a strong commitment to making a lasting difference, the organisation offers a collaborative and values-driven environment where finance plays a key role in supporting strategic decision-making and delivering social impact.
THE ROLE
As a Finance Business Partner, you will work closely with senior operational leaders, providing financial insight, challenge and support to help achieve organisational objectives. You will be responsible for driving effective financial planning and performance management across a portfolio of business areas, enabling stakeholders to make informed decisions and maximise the impact of resources.
This is an excellent opportunity for a commercially minded finance professional who enjoys building relationships, influencing decision-making and translating financial information into meaningful business insight.
Key responsibilities include:
* Partnering with senior stakeholders to support strategic and operational decision-making.
* Leading budgeting, forecasting and financial planning processes.
* Delivering insightful financial analysis, reporting and performance commentary.
* Supporting and challenging budget holders to improve financial performance.
* Developing financial models, business cases and scenario planning.
* Identifying financial risks and opportunities and recommending actions.
* Presenting financial information clearly to both finance and non-finance audiences.
* Supporting the development of KPIs and performance reporting.
* Building financial understanding across operational teams.
* Contributing to year-end activities, audit requirements and finance improvement projects.
ABOUT YOU
* Fully qualified accountant.
* Significant experience in a Finance Business Partnering, Management Accounting or similar role within a large and complex organisation.
* Strong experience of budgeting, forecasting and financial planning.
* Excellent analytical skills, with the ability to turn financial data into actionable insights.
* Advanced Excel skills and experience of financial modelling.
* Strong stakeholder management skills, with the confidence to influence and challenge constructively.
* Excellent communication skills with the ability to engage non-finance audiences.
* Proactive, organised and solutions-focused approach.
Desirable experience:
* Charity or not-for-profit sector experience.
* Knowledge of VAT and Gift Aid.
* Experience developing KPIs and performance reporting frameworks.
* Experience supporting large, multi-departmental budgets.
WHAT'S IN IT FOR YOU
* Hybrid working two days per week in the London office.
* 35-hour working week, supporting a strong work-life balance.
* Matched pension contribution.
* On-site café with staff discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.
* The opportunity to make a meaningful contribution to a nationally recognised charity.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Freelance Facilitator
Reporting to: Senior Programme Lead
Location:Staffordshire, Nottinghamshire and the North East (particularly Newcastle and Sunderland)
Salary:£120 per day (including travel) plus £25 to attend meetings with a school (if required) and £50 for attending half day training or £100 for full day training. Expenses can also be claimed for programme snacks and travel to training.
One-year contracts might also be available.
Power2 is a fast growing and energetic children and young people’s charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.
We are seeking Freelance Programme Facilitators to join a pool to deliver our programmes in Staffordshire, Nottinghamshire and the North East. Supported by our Programme Development Manager with training and resources you will help children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
Programme Facilitators work with significant autonomy and authority. They must embrace responsibility and are accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower young people to develop self-esteem, become resilient and engage with school and their own future. They give each young person the time, the confidence and skills to engage with their education.
You will work in schools and community settings to support young people and their families to ensure that at-risk children and young people make the most of their potential and improve their life chances. Work will include 1:1 support and delivery of Power2’s core programmes.
If you are interested in applying for this position, please submit a CV and expression of interest. Your expression of interest should be no longer than two pages of A4 and must cover:
· Where you are based
· How your skills and experience match the role
· Two references
· Your DBS status
The successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
Our client is a national charity dedicated to tackling anti-Muslim hate and supporting those affected by it. Through victim support, research, community engagement and policy influence, they work to challenge Islamophobia and create lasting change. They are now recruiting for an Interim Head of Helpline to oversee the day-to-day delivery of the the charity's anti-Muslim hate crime support helpline, ensuring the service is trauma-informed, victim-centred, and compliant with legal and ethical obligations. This role is initially a 6 month fixed term contract with possibility of extension.
As Interim Head of Helpline, you will manage the daily operations of the hate crime helpline, supervising a small team of a Helpline Advisors and Supervisors, overseeing rota planning and shift scheduling and handling complex case escalation and safeguarding. You will monitor call volume and produce impact reports and will ensure data protection and GDPR compliance. You will also manage critical relationship development with Police, CPS and other statutory agencies and civil society partners
To apply for this role, you must have demonstrable experience of managing support services (not necessarily helplines). You must have knowledge of hate crime, safeguarding, and equality issues, and will have the ability to manage rotas and staff teams effectively. You will be an excellent communicator with strong data management, and report writing skills, and will ideally have an understanding and knowledge of anti-Muslim hatred and Islamophobia.
To apply for this role, please initially submit your CV (in Word format) - cover letters are not required at this stage. Please only apply if you are available immediately or have no more than a 1 month notice period.
The charity & Prospectus are both committed to creating a diverse, inclusive and equitable workplace. We welcome applications from candidates of all backgrounds and particularly encourage applications from individuals with lived experience of the issues affecting the communities the charity serves. Recruitment decisions are made solely on merit, and reasonable adjustments will be provided throughout the recruitment process where needed.
Are you passionate about helping Disabled people live independently? Do you enjoy solving problems, building relationships and providing practical advice that makes a real difference?
At Equal Lives, we're looking for an Independent Living Adviser to join our Suffolk Independent Living Service. This rewarding role supports people who use Direct Payments and personal budgets to arrange and manage their own care and support, giving them greater choice, control and independence.
You'll provide information, advice and guidance on a range of topics including Direct Payments, support planning, recruiting and employing Personal Assistants, and managing support arrangements. You'll work closely with individuals, families, professionals and community organisations to help people achieve positive outcomes and live independently.
We're looking for someone who:
Is passionate about equality, empowerment and the Social Model of Disability.
Has excellent communication and relationship-building skills.
Can manage a varied workload and respond to enquiries in a professional and person-centred way.
Has experience or knowledge of HR, recruitment, employment practices or supporting people to employ staff.
Is confident using IT systems, including Microsoft Office applications.
Can work independently whilst contributing positively to a wider team.
Has a full, clean driving licence and is willing to travel across Suffolk.
Knowledge of Direct Payments, personal budgets or independent living services would be beneficial, but training will be provided on our specific services.
Why work for Equal Lives?
Equal Lives is a user-led disability rights organisation working across Norfolk and Suffolk. We are passionate about removing disabling barriers, promoting independent living and ensuring Disabled people have choice, control and equal opportunities.
This is an opportunity to build meaningful relationships, support people to take control of their lives, and be part of a team committed to making a lasting difference in our communities.
Salary: £25,877.80 rising to £26,357.15 per annum after 6 month probation period
Contract Type: Permanent, Full time
Hours and working pattern: 08:30 to 16:30, Monday to Friday
Location: Office based during probation with possibility of hybrid working after this.
Office location: IP City Centre, Bath Street, Ipswich, IP2 8SD
Some travel is required for visiting service users in their homes or other locations, so a full and clean driving license is required.
Key Dates
Closing date: 2nd September 2026 (midday)
Shortlisting: 3rd September 2026
Interviews: 16th September 2026 at IP City Centre, Ipswich
We strive to remove disabling barriers, empowering Disabled people to have choice and control in their lives.
The client requests no contact from agencies or media sales.
The post will support our aims to:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Virtual Events Executive role. This position involves managing and developing virtual fundraising events, engaging supporters, and driving income to support the charity’s vital work.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Tenancy Sustainment Officer
A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.
This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.
The Role
As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.
Key Responsibilities
Key Requirements
If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.
We’re looking for an experienced debt adviser who wants to lead practice, develop colleagues, influence service delivery, and make a lasting difference for people facing financial hardship.
This is a senior, hands-on role that combines expert debt advice with practice leadership. As our lead debt specialist, you will manage a complex caseload while driving quality, supporting adviser development and helping shape the future of debt advice within a trusted local charity.
Working closely with colleagues and partners, you will influence service development and ensure that clients receive high-quality, compliant and person-centred support.
If you're an experienced debt adviser ready to influence practice, support colleagues and make a real difference in your community, we'd love to hear from you!
The client requests no contact from agencies or media sales.
Evidence and Evaluation Officer
We are looking for an Evidence and Evaluation Officer to join the team.
If you have expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure, then apply today![
Job role: Evidence and Evaluation Officer
Salary: £47,509 per annum, plus generous benefits
Contract type: Permanent
Hours: Full-time, 35 hours per week; flexible working considered
Location: Central London (hybrid working)
Closing date: 14 September at 12:00pm
Interviews: w/c 28 September
Decision: w/c 5 October
Start date: As soon as possible
The Role
The Evidence and Evaluation Officer will support the delivery of rigorous and policy-relevant evaluations across priority areas (Supporting Parenting, Strengthening Family Networks, Domestic Abuse, Relationships for Care-Experienced Young People). You’ll work with local authorities, third-sector partners and external evaluators to deliver high-quality evaluations employing a range of methods, including randomised controlled trials (RCTs), quasi-experimental designs (QEDs) and implementation and process evaluations (IPEs), to strengthen the evidence base on what supports children and families.
We are looking for someone with expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure. The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences.
Please refer to the Job Description and the job pack for more information when you click to apply.
How to Appy
Your cover letter should be structured around the questions below and provide clear, specific examples of your relevant experience.
The maximum word count is 800 words in total. We suggest aiming for approximately 200 words per question. Your response should be concise while providing enough detail to demonstrate how your experience meets the requirements of the role.
The organisation strives to be a great place to work, where everyone is high performing and where together the teams can achieve impact that makes a real difference for vulnerable children and families. Focussig on generating and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change. Join an organisation with ambitious aims and our people are essential to it’s success
You may have experience in areas such as Imapact, Impact and Evaluation, Research, Policy, Domestic Abuse, Abuse, Evidence and Evaluation.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Senior People & Culture Advisor to join Solace Women’s Aid.
Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation.
Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.
About the Role
This is a varied, hands-on role for someone who enjoys being at the heart of a busy People function: providing pragmatic advice to managers, helping to resolve employee relations issues early and effectively, and making sure the people processes behind the scenes run smoothly and consistently.
You’ll be a key first point of contact for managers dealing with people matters, providing advice across areas including performance, probation, absence and wellbeing, conduct, disciplinary matters and flexible working.
You’ll help managers navigate issues confidently and proportionately, coaching them to build their own capability while recognising when more complex matters need to be escalated.
You will also play an important role in the day-to-day running of our People operations. You’ll oversee the quality and accuracy of contractual documentation, help ensure our HR systems and processes work effectively, and work closely with our People & Culture Coordinators to provide a responsive and efficient service to colleagues.
About You
You’ll ideally bring:
• CIPD Level 5 or equivalent experience
• Strong experience providing HR advice and managing employee relations casework
• Good working knowledge of UK employment law
• Experience of performance, absence, conduct and grievance matters
• Confidence reviewing contracts and other employment documentation
• Strong written and verbal communication skills
• A proactive, organised approach and the ability to manage multiple priorities at once.
Experience within a charity, public sector or other values-led organisation would be an advantage, as would experience supporting organisational change or transformation.
Additional Information
This is a hybrid job role. The postholder will work a minimum of two days per week at our Head Office and the remainder remote working.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.
We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies
Disrepair Surveyor
The Disrepair Surveyor will provide specialist technical and surveying support across Westminster City Council’s housing stock, with a primary focus on housing disrepair, responsive repairs, building defects, damp and mould, leaks and insurance claims. The role will ensure defects are accurately diagnosed, works are properly specified and cases are resolved within legal and operational timescales, minimising risk and improving outcomes for residents.
The postholder will carry out pre- and post-inspections, investigate building defects and produce technical specifications and CPR35-compliant reports where required. They will manage disrepair cases through to completion, working closely with legal teams, residents and contractors to progress Schedules of Works, Court/Tomlin Orders and remedial works within agreed deadlines.
A key part of the role will be managing damp, condensation, leaks and water ingress, ensuring root causes are identified and appropriate remedial works are completed. The postholder will also identify recurring defects and investment requirements to inform planned and preventative maintenance programmes.
The role will include repairs contract and contractor management, including monitoring WIP, quality and performance, assessing variations, approving expenditure within delegated limits, managing follow-on works and ensuring contractors meet contractual and technical standards.
The postholder will work directly with residents and internal stakeholders, managing complaints, arranging inspections, providing updates and ensuring repairs are fully resolved. They will also support insurance claims by identifying insured works and providing technical information to the insurance and legal teams.
The role requires strong knowledge of housing disrepair, building defects, repairs surveying, contractor management and relevant housing legislation, alongside an understanding of HHSRS, the Housing Disrepair Protocol, Landlord & Tenant legislation, CDM and health & safety requirements.
Core responsibilities
Manage housing disrepair cases from inspection through to resolution.
Conduct pre/post inspections, defect diagnosis and technical reporting.
Produce specifications and CPR35-compliant reports where required.
Manage damp, condensation, leaks and water ingress cases.
Oversee contractors, repairs, WIP, variations and quality.
Support legal disrepair and insurance claims with technical evidence.
Manage resident complaints and customer communication.
Identify recurring defects and future investment/PPM requirements.
Maintain accurate records and use performance data to improve services.
Ensure works meet contractual, technical, health & safety and legal requirements.
Manage delegated repair expenditure and deliver value for money.
The key profile: a social housing/property surveyor with strong disrepair experience, capable of inspecting homes, diagnosing defects, specifying remedial works, managing contractors and confidently working alongside legal teams on housing disrepair cases.
Full-time, permanent contract
£28,644 per annum
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline: 10am on Monday 14 September 2026
The client requests no contact from agencies or media sales.