Communications Team Assistant Jobs
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.
We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.
About you
You have been actively involved in climate action and engaging communities – whether campaigning, part of a volunteer group or in your own life, and you are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.
You have 2+ years of experience working on events. You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.
You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.
You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project. You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.
Responsibilities
- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.
- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.
- Find interesting speakers and organisations to participate in our events.
- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.
- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.
- Look for opportunities to invite our funder along to events and participate in the activities.
- Manage relationships with staff team and volunteer Energy Champions on local events.
- Create event plans and risk assessments for each event.
- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.
- Create and work to agreed budgets.
- Ensure you are collecting the data needed to monitor and evaluate the project.
- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.
- Ensure events feed into the wider work and services of Energise Sussex Coast.
- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.
- Provide general assistance with ESC events and projects as required.
- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.
- Attend monthly in-person team meetings in Hastings.
Key Details
• Hours: 30 hours a week, flexible working
• Job location: Home based or optional hot desk in Hastings with regular events in Hastings, Rother, Eastbourne and Wealden.
Criteria
Essential
1. Educated to degree level or equivalent professional experience.
2. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future
3. 2+ years’ experience organising events - producing compelling event agendas, managing speakers, guests, suppliers and risk assessments.
4. Experience creating your own planning schedules, calendars, and keeping to deadlines.
5. Experience of collecting and analysing event data e.g. feedback forms.
6. Effective administration and organisational skills, with good time management and high attention to detail
7. Experience working in a team for shared objectives and self-motivated to work independently.
Desirable
8. A qualification in a relevant field: events, marketing or climate/ energy
9. Experience of working with volunteers
To apply
Please email the following to apply:
1. A copy of your CV
2. Two references including one from your current/ last employer.
3. A covering letter (of around a page or two) of how you meet the essential and desirable criteria.
Interviews in person on Wednesday 15th May, Hastings.
To apply please write a covering letter which explains how you meet each numbered point from the person criteria. Please use the numbers from the list of criteria and give an example for each one. Examples can be taken from your professional or personal life. For example, rather than say “I have strong communication skills' instead give an example which illustrates the skill "I write and send out our monthly e-newsletter and regularly give in person presentations to community groups"
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through communit
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description: Fellowship Programme Assistant (part-time)
Line Manager: Team Leader (Active Fellows)
Objective: Assisting in the maintenance of financial processes
Experience:Bachelor’s degree (2:1 or above).
Start Date: 1 May 2024 or shortly thereafter.
Duration: For an initial period of 12 months, subject to review. 2 day per week contract.
Hours: Part-time. Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
Location: 1 day in our Elephant and Castle SE1 office and 1 day working from home.
Salary: £29,160 pro-rata
Number of positions available: One
Application Deadline: 25/04/2024
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Part-time Fellowship Programme Assistant Role & Responsibilities
· Produce a weekly list of payments.
· Produce financial paperwork.
· Schedule Fellows’ placement disbursements on SalesForce (SF) – those having simple funding allocations and support the schedule of more complex funding requests when needed.
· Update disbursement details once paid on a weekly basis.
· Input payments made via our Pleo card to SF and link allocations.
· Update details for new grant requests (funding request status, disbursement details, and relevant allocations) and ongoing requests when needed.
· Support management of Fellowship-related grants (English, hardship, mentoring, small grants).
· Create payments and allocations for opportunities on SF once an award letter has been issued.
· Track invoice status and notify colleagues to initiate the invoicing process.
· Send invoice requests to our bookkeeper and update the relevant opportunities and payments on SF.
· Draft invoices when needed.
· Update opportunities and payments on SF for invoice paid/funding received.
· Analyse data for reporting to stakeholders and donors.
· Assist during the yearly audit.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office
· Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor’s degree (2:1 or above)
· Fluent English (spoken and written)
· Proactive with a willingness to learn
· Great communication skills – internal and external stakeholders
· Ability to manage workload in a fast-paced environment
· Excellent record keeping and attention to detail
· Keen team player who is ready to support and help colleagues
· Ability to work independently and in a team
· Good time management – with ability to prioritise independently work to deadlines
· Understanding of issues of confidentiality
· Interest in and commitment to the work of Cara
· Confident use of Microsoft package
· Confident use of Salesforce or other CRM platforms
Desirable
· Bookkeeping qualifications
· Previous experience in a finance support role
The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
Our sporting events team has a large portfolio of varied events and regularly raises over £1.7m. We are looking for an enthusiastic and hardworking individual ready to take on the challenge and become an integral part of a dynamic, high achieving team. Ideally we require someone who has experience in this area already or has strong transitional skills.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Description
The IRC UK’s Finance Team seeks to achieve excellence in financial management by providing accurate and timely financial information to IRC management and programs and by adhering to established financial practices and accounting principles. We do this by supporting the UK office; by implementing and monitoring IRC and donor policies and procedures; leading financial forecasting and planning, proactive risk management; consolidating financial results; and ensuring reliable financial reporting (internal and external).
The Finance Assistant – Operations assists the UK Finance team in delivering its objectives and providing effective support to IRC UK. This position works closely with the UK Finance and Operations department, wider UK office and suppliers. Furthermore, the incumbent plays a key role in ensuring that Finance remains a critical organizational business partner delivering accurate, insightful, and timely financial management information.
The role is part of the UK Finance Team and reports to the Finance Manager – Operations.
Major Responsibilities
• Maintain accurate files for supplier invoices, staff expenses claims, petty cash and credit card expenses
• Assist in maintaining an up to date – London Finance mailbox, ensuring mails are dealt with in a timely manner.
• Check and prepare invoice journals for all direct debits and ensure supporting invoices and approval are filed.
• Assist with NATWEST bank income and payment journals and the bank reconciliation.
• Post invoices and credit notes in Integra (Dynamics 365), ensuring authorization, budget codes and supporting documents have been provided in a timely manner for payment runs.
• Reconcile supplier statements to creditor accounts in Integra and follow up any queries to ensure they are dealt with in a timely fashion
• Arrange travel advances for staff, check all staff expense claims for compliance with IRC-UK Travel Policy and reconcile against advances in Integra.
• Reconciliation of credit card expenses in Integra.
• Prepare correction journals and post on Integra
• Prepare the weekly payment run as directed and ensure bank sign off staff are allocated well ahead of the run.
• Participate in the development and delivery of plans, goals, objectives, and priorities for the UK Finance Team and undertake other duties as assigned.
PERSON SPECIFICATION
• Knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant. We would consider an AAT trainee/apprentice for the role as well.
• Excellent written / verbal communication skills, and follow-up skills.
• Strong analytical skills and creative problem-solving skills
• Advanced MS Excel skills
• Excellent attention to detail; data driven
• Able to work with diverse teams in diverse locations, engaging their input and dedication to success.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
IMPACT Scotland is recruiting an Administrative Assistant who will provide crucial administrative support to the executive team and Board of Trustees. This permanent role will suit an efficient and organised individual who wants to sit at the heart of a developing organisation. It is ideal for someone looking to gain experience across the broad range of disciplines which support cultural organisations. Primarily an administrative role, the successful candidate can expect to support work in Development, Marketing & Communications, and Venue Planning as part of their day-to-day.
The IMPACT Scotland team is expected to grow with the building, and the right candidate will have the opportunity to be part of a developing, dynamic organisation that is helping to shape Edinburgh’s cultural future.
To view the full job description and learn how to apply, please visit our website via the link posted above.
The client requests no contact from agencies or media sales.
Job Title: Retail Assistant
Region: National Memorial Arboretum
Contract: Temporary Position
Salary: £11.84 Per Hour
The Role
At the National Memorial Arboretum, we believe in building on potential. As a Retail Assistant your ability to, to work as part of the retail team, in supporting merchandising, processing deliveries, serving customers and maintaining high levels of presentation and customer service, could have a real impact on people’s lives.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a retail assistant you will be responsible for supporting the staff team and volunteer team to match peek trading patterns and events.
If successful, the main duties of your role will be:
• To provide consistently professional, first-class front facing communication and excellent standards of visitor care and customer service.
• To support the stock levels, delivery processing and merchandising standards to maintain effective and strong displays.
• To work to operational policy and procedures with regards to effective stock management.
• To guide and support the Retail volunteer team in delivering exceptional standards of customer services to all visitors and internal customers.
• To demonstrate a good working knowledge of the site and its operations.
• To respond positively and compassionately to all visitor feedback.
• To act as the first point of contact in a broad range of operational situations and tasks, taking responsibility for their resolution or escalating as appropriate.
• To act as an ambassador for the Arboretum, actively promoting the activities that generate spend. To help achieve organisational targets for income generation. To work with the Visitor Services and other teams to support new income generation initiatives.
• To operate a Retail Epos till, following till procedures and customer service standards including:
❖ Operating till points correctly and accurately.
❖ Handling cash and credit card payments in a secure and discrete manner.
❖ Ensuring all visitors are provided with accurate product information.
❖ Maximising sale opportunities
❖ Performing the end-of-day till cashing-up and reconciliation, on a shift basis and following all agreed cash handling processes.
• To work as part of a wider team within the NMA to deliver organisational objectives and demonstrate a flexible approach to working in team situations.
• Any other duties within the scope, spirit and purpose of the job, the title of the post and its grading as requested by the Head of Visitor Experience or Duty Manager.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR, 35 hours per week, any 5 from 7.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
· A desire to provide great customer service
· Enjoy and thrive in working in teams and with others
· Passionate about supporting the ongoing development of the Arboretum
· Come to work each day to be the best you can and to learn and develop
· An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.
It’s why we welcome applications from people with diverse backgrounds and experiences.
How to Apply
Please click ‘Apply Online’
Closing date for this role is: 14th April 2024
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The post-holder will support the Financial Controller in the day-to-day delivery of CSE’s finance function, in compliance with appropriate accounting standards and practices.
They will work with the Director of Finance & Operations and other members of the Operations Team to provide excellent operational support to underpin successful delivery by the whole organisation of our charitable mission, strategic objectives, and associated programmes and projects.
To find out more and to apply, download the information for applicants, job description and application form from our website.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,953 - £31,087 (starting salary will depend on skills and experience).
- You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including salary sacrifice childcare vouchers, subsidised bike purchase and Tech Scheme.
- We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Process invoices and payments, issuing sales invoices, accounts receivable and managing aged debtors and creditors.
- Cash entries into Sage Accounting.
- Process CSE staff expense claims.
- Managing petty cash, cheques and bank deposits.
- Credit card processing and checking.
- Assist with the Purchase order system as required.
- Assist in the preparation of monthly management accounts as instructed by the Financial Controller.
- Maintain up to date knowledge of Sage accounting and of relevant accounting standards and practices, tax regulations and other relevant statutory changes, particularly those relevant to charities.
- Be familiar and competent with project finances and budgets to understand the financial position of projects to support in the provision of timely financial data to project managers as required.
Essential attributes for this role include:
- Maths & English GCSE/O-Level at a minimum C or equivalent.
- Experience of using SAGE accounting software on a day-to-day basis.
- Working knowledge of accounting standards and practices, VAT HMRC regulations in England, or a willingness to learn.
- A commitment to CSE’s work and charitable mission.
- Excellent abilities with Office Products (Excel, word etc.,) and Sage accounting software.
- Ability to maintain and organise effective electronic and manual filing systems.
- Excellent attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills.
- Good organisational and time management skills with experience of working to tight deadlines and budgets.
- Willingness and ability to respond to additional workloads at short notice and manage conflicting priorities and deadlines.
- Ability to translate financial information to non-financial managers.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please complete the application form available to download from our website, along with other supporting documents. Your application form should demonstrate how you meet the requirements outlined in the job description.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Overview
Lambeth Palace is a unique building of significant historical and global provenance. It is, first and foremost, the home of the Archbishop of Canterbury and his family, as well as home to a wider, diverse and thriving residential community. It is also an office and the epicentre of the Archbishop of Canterbury’s to the Church of England and the global Anglican Communion. It is a Grade I listed building comprising various listed buildings dating from the 12th to the 20th centuries, set within 10 acres of beautiful landscaped gardens. Fundamentally, the Palace seeks to be a place of contribution to the life of a 21st century church.
In support of the Archbishop’s ministry, the office at Lambeth Palace is made up of several interconnected teams, including Anglican Communion, Chaplaincy, Communications, Correspondence, Ecumenical, Evangelism & Witness, Events, Inter-Religious Affairs, Social and Public Affairs and Reconciliation – each providing pivotal, interdependent and essential support to the Archbishop to enable the effective delivery of the ministry to which he has been called by God.
Lambeth Palace is an exciting and vibrant ‘community of communities’. Working here provides an excellent opportunity to contribute to the ministry of an internationally significant religious leader in a friendly, busy, fast-paced and dynamic office. The team at Lambeth Palace works collaboratively with colleagues throughout the National Church Institutions (NCIs) and beyond and supports each other at busy periods, with flexibility and good humour.
Post Introduction
Located within the central team working closely with the Archbishop on a day-to-day basis, this role involves communicating with everyone in the Archbishop’s office and many people outside, supporting the Archbishop’s Diary Manager in all aspects of her role.
As Assistant Diary Manager, you will provide high quality support to the Archbishop’s Diary Manager, to assist them in their role in managing the Archbishop’s day to day and future diary, liaising with colleagues when necessary, and providing wider team support as required.
The working arrangements for this post are 35 hours per week with the occasional requirement to work unsocial hours.
The closing date for applications is 4 April 2024 (midnight).
Interviews will take place on 24April 2024.
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
We offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.
The client requests no contact from agencies or media sales.
Our fundraisers inspire us every day with their passion for supporting Bliss. Whether it’s a skydive, bake sale, marathon or trek we want to make sure each and every one of our fundraisers has a great experience when supporting our charity.
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
Role Summary
Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Community and Events Assistant (maternity cover) to join our enthusiastic and passionate team.
This is a fantastic opportunity for someone to help support our Community and Events team and to learn more about a range of fundraising activities along the way.
Terms
· Hybrid (with minimum 2 days in Bliss Head Office, London SE1)
· Salary: £24,000 FTE
· 30-35 hours a week
· 1 year fixed contract (maternity cover)
· Regular evening/weekend work (from home) at certain points during the year
Role Details
This is an excellent opportunity for someone to gain experience in a range of fundraising skills across community and events as well as corporate and small trusts
The ideal candidate will be able to demonstrate the following skills and experience:
· Demonstrable understanding of supporter care
· Excellent written and verbal communication skills
· An understanding of social media
· A keen eye for detail and experience of working with data
For more details please view the job description and person specification attached to this advert.
About us
Bliss is the UK charity for babies born premature or sick. Our vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life.
We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.
Accessibility Statement
Bliss is committed to recruiting employees who reflect the diverse community we serve.
We know that in order to recruit the most talented people, we need to access a wide pool of talent, and this means being as inclusive as possible in how we recruit, support and retain our staff.
Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
Some examples of our accessibility provisions for the recruitment process and for your time at Bliss include:
- Step free access to the building, all key meeting rooms and bathrooms, and an accessible workstation
- On-site parking space for anyone with a Blue Badge
- Working patterns and locations can be adjusted
- Application pack in large / easy read format
- Additional time for interview tasks
- Private space for additional needs (e.g. prayer / breastmilk expression)
- Pre-interview meeting to talk through the role and person specification.
If you need any adjustments to enable you to access this job information, or the application process, please let us know.
Bliss also recognises the value of flexible working, so will consider different types of flexibility (such as annualised or compressed hours, hybrid working with remote and office working for all staff), as well as the possibility of offering the role on a job share basis.
How to apply
Interested applicants are requested to submit the following documents
· Your CV (please ensure this does not include your age, gender or any other personal characteristics)
· Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
- The deadline for applications is 5pm on Friday 5 April.
- First round interviews will be held virtually (via zoom) on Tues 9th and Weds 10th April
- Second interviews in person at our London Bridge office in w/b 15th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role of MEMBERSHIP AND DIGITAL ASSISTANT is to support and deliver the society’s digital communications, marketing, stakeholder engagement and membership experience and activism. This is a new job within a new team with a lot of scope to make your mark.
You will be responsible for creating digital content for our social media and current website, including content creation for a new website we are in the process of commissioning. In parallel, you will work with your manager to develop new programmes for our members, enhance our members’ experience, and develop new stakeholder communications and activities.
The ideal candidate will have a flair for visual and written content creation, an active interest in social media, strong digital skills, an ability to adapt content for different audiences, and excellent interpersonal skills. Working with colleagues, members and stakeholders is a key part of this role, so a personable and professional attitude is essential. They will also have an interest in UK politics and policy, but not necessarily worked in this field, and a strong understanding of and engagement with the Fabian Society’s objectives and values.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The essentials …
- Full-time, Monday - Friday
- 12-month Fixed Term Contract
- Up to £26,775 per annum
- Hybrid working, typically, two days per week in the office, but may vary depending on workload. Some out of hours working may be required, with time in lieu offered.
The Geological Society has a core mission that is focused on supporting Earth & Planetary scientists, grow interest in the natural world, and connect science, the profession and society. Our education and outreach activities support this work across all five of our science themes. Planetary Science is one of these five key themes, and as such, we are working to better engage with our community in this area, and the opportunities that this sector can provide. Our new project, ‘using planetary science & space exploration to inspire future planetary geoscientists’ is generously funded by the UK Space Agency and aims to generate new resources and prospects for those aspiring to enter the planetary geosciences.
The planetary science education assistant will support the work of the wider UKSA project team and Education department to engage and educate new audiences about planetary geoscience and help to reverse the decline in university students taking on geoscience degrees. The assistant may also help to maintain day-to-day activities of the Education department, such as keeping in touch with school contacts, monitoring communication channels, and maintaining educational resources.
Responsibilities
- Lead on the investigation of current educational resources focused on planetary geoscience & space exploration, reporting gaps at different levels across the different subject areas where required. Identify opportunities for new, curriculum-linked resource provision.
- Work alongside the UKSA project team to interrogate the range of career opportunities available within planetary geoscience and space exploration, at various levels.
- Lead on the development of educational & careers resources focused on planetary geoscience and space exploration, supported by the wider USKA project team.
- This will include tactile handling boxes with meteorites, analogue materials, and 3D printed asteroid models and impact craters, as well as paper-based and digital resources.
- Provide administration for the UKSA project team, preparing meeting agendas and taking minutes, along with quarterly reporting on progress against agreed objectives.
- Work with the UKSA project team and external stakeholders to manage relationships and deliver collaborative projects where required.
- Attend external events (such as conferences, science festivals) with the project and/or Education teams, virtually or in person, representing the Society.
- Support the wider Education team in delivering workshops for school visits (primary and secondary age) focused on planetary geoscience & space exploration.
- Support the UKSA project and Education teams in the development and delivery of geoscience outreach via public engagement, particularly focused on planetary geoscience & space exploration.
- Carry out other responsibilities as required by the education and external relations teams.
Person specification
Qualifications:
- Essential – A-level (or equivalent) in Geosciences, Geography, or similar
- Desirable - Degree (or equivalent) in Planetary Science, Geosciences, Geography, or similar
- Excellent oral & written communication skills; speaking to young people and the public both in-person and online.
- Experience of creating educational content for specified audiences, online and in person.
- Demonstrable interest in planetary geoscience (degree, work experience, etc.).
- Demonstrable ability to communicate complex scientific topics to various audiences and through various media.
- Ability to work effectively in a team.
- Proficiency in Microsoft Word, Excel and PowerPoint.
- A passion for public and educational engagement.
- Open minded and creative, willing to take part in discussions and share ideas.
- Commitment to EDIA.
- Organised and able to meet deadlines.
- Intuitive and able to work on own initiative.
- Enthusiastic about Earth & Planetary Sciences.
- Willingness to learn and ability to receive feedback.
- Willingness to take responsibility for a variety of tasks, including administrative work.
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of the post.
This role is funded by the UK Government, via the UK Space Agency.
To apply for this position, please forward a copy of your CV together with a short cover letter. Please ensure that your cover letter highlights your experience.
We would also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview.
The client requests no contact from agencies or media sales.