Community volunteer manager jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.
Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.
You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.
This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.
Key Responsibilities
1. Strategic leadership and planning
- Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
- Translate strategy into achievable annual plans, income targets and team objectives.
- Use insight, data and evaluation to inform decision-making and continuous improvement.
- Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.
2. Community and events fundraising delivery
- Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
- Ensure a consistently high-quality supporter experience across all community and events activity.
- Oversee web content and digital resources to support community and event fundraising
- Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
- Act as an ambassador for Bipolar UK at key events when required.
3. Volunteer fundraising offer
- Develop a clear, accessible and motivating events and community fundraising volunteer offer.
- Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
- Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.
4. Digital campaigns and income growth
- Lead on the planning and delivery of digital-led community and events fundraising campaigns.
- Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
- Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
- Monitor performance, assess impact and report clearly on outcomes and learning.
5. Supporter experience and stewardship
- Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
- Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
- Ensure accurate and compliant use of the CRM and fundraising data.
6. Team leadership and organisational contribution
- Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
- Create a positive, supportive and high-performing team culture focused on impact and learning.
- Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
- Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
- Evaluate performance and produce insight-led reports to support decision-making and improvement.
- Uphold Bipolar UK’s values at all times.
Essential Criteria
- Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
- Experience of line-managing staff and leading a small team to deliver effectively.
- Strong planning and organisational skills, with experience translating strategy into delivery plans.
- Experience of managing budgets and reporting on performance and impact.
- Demonstrable experience of digital fundraising and use of online fundraising platforms.
- Experience working with volunteers or community fundraisers.
- Strong communication skills, with the ability to motivate and inspire others.
- Confidence using CRM systems and fundraising data.
- Knowledge of the UK charity sector, GDPR and fundraising best practice.
- A compassionate, values-led approach and confidence working in a mental health context.
Desirable Criteria
- Fundraising qualification or Chartered Institute of Fundraising membership.
- Lived experience of bipolar, or a close personal connection to someone affected by the condition.
Please submit a CV and a cover letter of no more than 2 pages, outlining your suitability for the role and our experience using the essential and desirable criteria.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
We expect all staff to deliver activity within Buckinghamshire’s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community‑led.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
- Asset-based community development
- Developing and delivering activities in a community setting
- Lived experience of the challenges Buckinghamshire’s rural communities face
- Experience of working in the field of housing delivery and working with local authority planning and housing teams.
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
- Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
- Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
- Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
- Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
- Provide project management including regular reporting on project progress against workplan and housing pipeline.
Key requirements
- Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
- A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
- Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
- Excellent organisational, planning and management skills, with strong attention to detail.
- Agile and proactive in approach to challenges and opportunities.
- Able to work under pressure, multi-task and meet strict deadlines.
- Competent user of databases and the Microsoft suite of software.
- Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
- Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026.
We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
Temporary (up to 12 months)
£35,853 to £42,181 + Vehicle + Benefits
Home based within South Devon and North Cornwall
Ref: 21383
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health cash plan option
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience).
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause.
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences.
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters.
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals.
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area.
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause.
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public.
- Exceptional written and verbal communication skills.
- People leadership experience, ideally in leading volunteers in a collaborative environment.
- Experience of seeking out and implementing new opportunities for improved performance.
- A valid driving licence.
Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our regional office and our support centre in Poole.
For more information and to apply, please visit our jobs page.
Closing date: 4 May 2026.
Interview date: 12 May 2026 (at our Saltash Regional Base).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.
What you’ll do
Reporting to the Chief Executive, you’ll:
- Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
- Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers
- Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported
About you
You’ll bring:
- Proven experience in volunteer management
- Great people management
- Excellent communication and relationship‑building skills.
- Experience in managing busy, volunteer‑facing services
- Experience using CRM systems and working with data and KPIs.
- A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.
Why join us?
Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:
- 28 days annual leave
- Hybrid working
- Health cash‑back plan and Employee Assistance Programme
- Employee discounts and flu vaccination
- Dog‑friendly office
- Opportunities to attend events such as Crufts
Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army in Chelmsford has been meeting the needs of its local community for 140 years, offering to all visitors to our centre hope and abundance in all its forms: sanctuary, friendship, work, purpose and, ultimately, new life in Jesus. Reporting to the Corps Officer and accountable to the Corps Leadership Team, the Community Programme Manager will strengthen community engagement and advance the corps’ aims to serve its neighbourhood with integrity, compassion, accountability, passion, respect and boldness through consistent and dedicated service delivery.
Key Responsibilities:
- Establish and maintain effective working relationships with program participants, the local council, other relevant charities, and members of our corps (church).
- Develop & deliver operational elements of the mission program.
- Manage the business resources of the corps, including finances, people, and buildings.
- Ensure procedural and statutory compliance.
If you have an eye for detail and a heart for people, we would love to have you join our team and help us make a positive impact in our community.
The successful candidate(s) will:
- Have proven interpersonal skills
- Experience in a complex & busy setting, and in managing staff and/or volunteers
- Strong administration skills, with the ability to plan, organise, prioritise and enjoy working with people
- The ability to deal tactfully with staff, volunteers and the public.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Closing date: Wednesday 13th May 2026.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s
leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia
community through our Research team, we are on the board of the international non-profit
association, Euro-ataxia. Of relevance to this role is the partnership with the US Foundation
CureDRPLA to advance research specficially on DRPLA (dentatorubral-pallidoluysian atrophy), a
neurodegenerative condition and rare form of ataxia . Our Services team focuses on helping
everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy
service providing information, advice, and 1-2-1 support to help people access their rights; whilst
the Community Engagement service provides activities, engagement and volunteering
opportunities to bring the ataxia community together and reduce feelings of isolation.
About the Role
To support the Director of Research in managing the DRPLA Research
Programme in collaboration with CureDRPLA. This programme aims to
advance research towards treatments for DRPLA, and you will oversee
projects from preclinical research to clinical trial readiness
Benefits of working for us.
-
25 days annual leave pro rata (rising to 30 with a length of service)
-
Extra holiday day for your birthday
-
Access to a free Employee Assistance Programme & Employee Hotline
-
Flexible hybrid working
-
Pension scheme
-
Enhanced maternity and co-parental leave
-
Cycle to work scheme
-
Training and development opportunities
-
Accredited Living Wage Employer
Please see full Job Description for further details including Person Specifications.
Your covering letter should include why you are interested in this post and how you think you are suitable for it. Both the covering letter and the CV will be used to assess you against the person specification for this role.
We may close this advert sooner than 18th May if we receive a large number of applicants.
Anticipated interview dates are 1st/2nd June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.
If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!
Main Purpose Of The Job:
The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.
They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.
Main Areas Of Responsibility:
Events Planning And Delivery
· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.
· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.
· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.
· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.
· Manage and plan event day activity at third party challenge events.
· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.
· Ensure timely communications and stewardship of all challenge event participants.
Community Fundraising
· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.
· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.
· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.
· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.
· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.
· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.
· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.
· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.
· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.
· Undertake other relevant duties, supporting the Fundraising and Communications team as required.
General Duties:
• Compliance with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Be prepared to work evenings and weekends, as the job reasonably demands. Time off in lieu will be given.
Key Internal Working Relationships:
· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.
· CEO and Senior Management Team.
· Support Staff and Resident Engagement Team.
Key External Working Relationships:
· Schools, colleges, and universities.
· Local faith groups.
· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.
· Challenge event participants.
· Third party event organisers and fundraising platforms e.g. JustGiving.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Team: Community Operations
Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham)
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
-
Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
-
Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
-
Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
-
Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
-
the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
-
our centres and branches care for thousands of cats each year until they are able to find a loving new home.
-
the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
-
Team leader/supervisory experience of both employees and volunteers
-
Good understanding of volunteer management
-
Full valid UK manual driving licence
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service
-
Salary Finance, which empowers you to take control of your financial wellbeing
-
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:03 May 2026
Virtual interview date: w/c 18th May 2026
If successful, your recruitment journey will include:
-
anonymised application form
-
virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises.
This role would provide direct line management to the following teams:
- Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.
- Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.
- Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice.
These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.
There’s no ‘average’ day for our teams – each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.
You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice.
This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.
About you:
- Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
- Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
- Great communication and networking skills to represent CABB at community meetings and events,
- Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
- Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
- A genuine passion for place-based support and breaking down barriers for clients.
Key tasks within this role include:
- Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.
- Represent and liaise with stakeholders including local authority representatives, community leaders and funders.
Attend and contribute to community-based, VCSE and Local Authority meetings and events. - Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
- Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems.
- Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients.
Application Process
- To view the full job pack (including role description and person specification) please see the job pack attached.
- Please submit copy of CV and Cover Letter as set out in job pack.
Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early.
We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.
If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).
Benefits
We value the people who work here. The following are included within the employee remuneration packages as standard;
- A flexible 35 hour working week (for full time employees)
- Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
- Additional day off for your Birthday
- 5% employer contribution pension scheme
- Income protection insurance
- Access to 24/7 confidential telephone counselling and structured counselling support
- Access to online GP and telephone counselling services
- Enhanced family friendly leave and occupational sick leave
- Access to ‘Blue Light Card’ and other charity discount schemes
Your cover letter should be no more than 1 page and should answer the following questions;
Why do you want to work at Citizens Advice Bury & Bolton?
How will your skills, knowledge and experience meet the person specification and key responsibilities of the role?
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
Department: Fundraising
Salary range: £32,500 per annum (£13,000 pro rata)
Hours of work: 14.4 hours per week (2 days)
Contract Type: Permanent
Location: Putney, Southwest London
Summary of Position
We are looking for an enthusiastic fundraiser to join our small, friendly team in a part-time role.
This is a blended role covering both community and corporate fundraising, supporting events, building relationships, and helping to grow income and awareness for the Royal Hospital for Neuro-disability. You will work closely with the Community Fundraising Manager and Officer to deliver a varied programme of fundraising activities.
This role is ideal for someone with fundraising experience looking for a flexible, part-time opportunity.
Main Objectives of the Role
- Support the delivery of community and corporate fundraising activities
- Build and maintain relationships with supporters and partners
- Provide excellent supporter care and maximise fundraising income
- Contribute to the growth and development of fundraising opportunities
Key Responsibilities
- Support delivery of fundraising events including community, corporate, and challenge events
- Recruit and steward participants for fundraising activities
- Act as first point of contact for supporters, delivering high-quality engagement
- Build relationships with new community groups and corporate partners
- Support volunteers and third-party fundraising events
- Work with Communications to promote fundraising activities
- Create content for marketing and publicity materials
Experience
Essential
- Minimum 2 years’ fundraising experience
- Strong communication, networking, and relationship-building skills
- Good organisational and time management skills
- Confident writing promotional and marketing content
- Ability to work independently and as part of a team
- Confident speaking to groups and representing the organisation
- Comfortable working in a healthcare environment
Desirable
- Experience in both community and corporate fundraising
- Full UK driving licence and access to a car
Why the Royal Hospital for Neuro-disability is a great place to work:
-
Generous Annual Leave entitlement
-
Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
-
Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)!
-
Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs.
-
Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union.
-
Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
-
Free on-site parking (rare in London!)
-
More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team
The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace.
We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The WAGGGS Centenary Project Manager is responsible for planning, coordinating, and delivering the WAGGGS Centenary programme from design through to execution and evaluation. This role ensures the WAGGGS Centenary vision is translated into clear plans, realistic timelines, and high-quality delivery across multiple workstreams, stakeholders, and geographies.
Working closely with internal teams, volunteers, and external partners, the WAGGGS Centenary Project Manager plays a central role in keeping the WAGGGS Centenary work aligned, on track, and impactful.
About You:
You are a confident and highly organised project manager with a track record of delivering complex, multi-stakeholder projects. You bring structure, clarity, and momentum, and know how to turn ambitious ideas into realistic plans and high-quality delivery.
You are skilled at coordinating across teams, volunteers, and partners, and can navigate different priorities, perspectives, and geographies with ease. You communicate clearly, build strong relationships, and keep people aligned and accountable.
Key Responsibilities:
- Project Planning & Delivery
- Stakeholder & Volunteer Management
- Reporting & Risk
- Quality, Learning & Legacy
Please refer to the attached Job description for the detailed key responsibilities.
To apply for this role, please submit your CV and a Cover Letter.
In your Cover Letter please demonstrate how your skills and experience meet the following criteria;
- Translating Vision into Delivery (Max 300 words)
Describe a complex, multi-stakeholder project you have led from concept to delivery.
Explain:
- how you translated an initial vision into a structured plan
- how you managed competing priorities across stakeholders
- what you personally did when the project risked going off track
Important: Be specific about your own actions, not just the team’s.
2. Navigating Global or Diverse Stakeholders (Max 250 words)
This role involves working across different cultures, time zones, and perspectives. Share an example where you had to align stakeholders with differing expectations or priorities.
- What was the tension or challenge?
- How did you approach communication and decision-making?
- What would those stakeholders say about your leadership?
3. Purpose, Ownership, and Delivery Mindset (Max 200 words)
The World Association of Girl Guides and Girl Scouts Centenary is a once-in-a-generation programme.
- What motivates you to deliver this specific project?
- What would success look like after 12 months in role?
- What is one risk you foresee, and how would you mitigate it?
We are the largest voluntary movement dedicated to empowering girls and young women in the world.

The client requests no contact from agencies or media sales.
The role
You will be responsible for the development and delivery of our Community Services; ensuring they
deliver against our strategic ambitions. Working with our Head of Home and Hospital and Head of
Information and Advice you will also ensure effective integration between service areas, and that our
people are consistently led and managed.
Background to the role
The post has been vacant since October, since then we’ve undertaken a review of our community team
and our current community delivery – it’s important we get these things right if we are to deliver our
ambitious strategy. By the time you begin in role there will be a clear plan for development which you will
lead on delivering.
This is a challenging and rewarding role; you’ll have expertise in the needs of older people as well as
experience of change management and of leading operations. You will be resilient and will have values
which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. You’ll be an active
member of the senior leadership team, collaborating with colleagues on organisational development, and
culture. You'll be a confident networker, initiating and developing external relationships and networks
which will support and enhance our community services offer.
There will be a lot of opportunity to make your mark, deliver change and support a very willing and
enthusiastic team to develop together. We’ll expect a great deal of you but in return you’ll be well
supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We are looking for people who understand the community we serve and are
therefore specifically looking for applicants who live in and/or have strong connections with
Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of
our senior team in line with our organisational EDI Objectives. For this reason, we are actively
seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian,
and other groups previously labelled as "ethnic minorities" or ‘BAME’)
The client requests no contact from agencies or media sales.
Salary: £39,920
Location: London Diocesan House, Causton Street.
Contract type: 3-year fixed term, full-time (35 hours/week)
Closing date: 03 May 2026
Interview date: 11 May 2026
This is a newly created role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the aims of the Diocese’s Racial Justice strategy. The postholder will sit within the wider racial justice team and contribute to the development and delivery of key programmes.
The role involves managing projects, supporting programme design and working with a range of stakeholders across diocesan, civic and community networks. It will focus on addressing racial disparities and supporting changes in practice and culture across the Diocese.
Job Summary
The Racial Justice Project Manager will support the delivery of the Diocese’s Racial Justice strategy by providing project management and programme support across a range of initiatives. Working with senior colleagues, clergy and partners, the role will help ensure projects are coordinated, delivered effectively and aligned with diocesan priorities.
Job responsibilities
· Support the design and delivery of racial justice programmes and initiatives
· Manage projects, ensuring activities are planned, coordinated and delivered effectively
· Support training and leadership development programmes related to racial justice
· Oversee data collection, analysis and reporting to support programme delivery
· Coordinate engagement activities and partnerships with diocesan teams, schools and community organisations
· Contribute to monitoring and evaluation to support continuous improvement
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Understanding of racial justice, anti-racism, equality and inclusion, with relevant experience
· Experience of project management and working across multiple priorities
· Strong communication skills, both written and verbal
· Ability to work with a wide range of stakeholders from different backgrounds
· Ability to handle sensitive issues with professionalism and discretion
· Empathy with the mission and values of the Church of England
· Right to work in the UK
· The person will require a enhanced DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.