Contract manager jobs
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Finance Director
The ideal candidate
We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.
You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.
The role
The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.
You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.
You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.
You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements
Equality , Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Age UK is seeking a highly skilled Senior Financial Accountant to join the Finance & Corporate Services division on a maternity cover contract. This is a fantastic hybrid opportunity where you can play a key role in our financial control environment, whilst supporting work that makes a real difference to older people across the UK.
As a Senior Financial Accountant, you will work alongside another SFA, supporting the Head of Financial Control and CFO to deliver accurate financial reporting and maintain strong controls across the Group and subsidiaries.
We are ideally seeking a candidate that is available for an immediate start in this hybrid role.
Key Responsibilities
Statutory Accounts & Reporting
* Prepare statutory accounts for key subsidiaries and contribute to Group accounts.
* Lead on Group SOFA and cashflow.
* Act as a main point of contact for external auditors.
Controls & Month-End
* Reconcile all balance sheet accounts monthly and address variances proactively.
* Manage intercompany balances, pension accounting, investments, and consolidation.
Tax (VAT & CT)
* Ensure VAT returns align with the Group's partial exemption method.
* Support VAT queries and liaise with HMRC.
* Prepare corporation tax computations and work with external advisers.
Additional Contributions
* Provide data for investment committees and reserves reporting.
* Support implementation of new accounting standards (SORP/FRS 102).
* Contribute to new finance system implementation.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- ACCA, ACA qualified. A
- Experience of providing monthly/annual reporting cycles. A,I
- Experience of producing high quality financial information including statutory accounts, financial analysis and board reports. A,I
- Experience of year end external audit. A,I
Skills and knowledge
- Good charity accounting skills including an understanding of charity fund accounting and activity accounting. A,I
- Excellent MS Office skills, particularly Excel. A,I
- Able to interact at all levels and excellent communication and interpersonal skills. A,I
Personal attributes
- Works in a structured and methodical manner, deadline driven. I
- Works well in a pressured environment. I
- Proactive approach, able to work independently as well as collaborate with other members of finance and the wider business. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of using Business Central software. I
- Extensive experience of using Financial Systems. I
- Experience of reporting tools such as Power BI would be advantageous but not essential. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
London | Hybrid – onsite for onboarding
£20.88 per hour | 35 hours per week
Temporary contract – ASAP start | Interviews: 6 March
We are seeking a detail-focused CRM & Data Officer to join an international charity on a temporary basis. You will play a key role in maintaining and improving the organisation’s Salesforce CRM, ensuring data accuracy, supporting fundraising operations, and enabling colleagues to make the most of their data.
Key Responsibilities:
- Maintain and cleanse CRM data, including imports, mapping, and housekeeping
- Support end users, training staff and volunteers in effective CRM use
- Assist with data analysis, reporting, and system improvements
- Ensure all CRM processes comply with data protection and good practice
- Collaborate across teams to deliver high-quality, accurate data
- Proven experience using Salesforce (preferably Nonprofit Success Pack) or similar CRM in a charity or fundraising environment
- Strong data management, numeracy, and analytical skills
- Excellent organisational skills and attention to detail
- Confident communicator, able to support colleagues across teams
- Able to work independently, prioritise tasks, and respond to a fast-paced environment
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Senior Wilder Communities Officer – Wilder Norwich
Contract: Fixed term until end of February 2029
Hours: Full-Time, 35 hrs per week across 5 days
Salary: £31,000 per annum
Location: Bewick House, Norwich, NR1 + Hybrid working with significant time spent at project sites and in the community.
About Us
Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.
About the Wilder Norwich Project
Wilder Norwich is an ambitious multi-partner collaboration focused on nature recovery and community agency around three key urban green spaces in Norwich, delivered in partnership with Norfolk and Waveney Mind and Norwich City Council.
Through authentic, community-led engagement and ecological action, the project will support both nature recovery and community wellbeing in Norwich.
Wilder Norwich will work alongside the Nature City Norwich project, led by Norwich City Council.
Wilder Norwich is funded thanks to the support from National Lottery players and The National Lottery Community Fund.
The Role
The Senior Wilder Communities Officer (Wilder Norwich) will lead, coordinate, and deliver this flagship project for NWT. This is a pivotal role combining project management, team leadership, strategic partnership building, and hands-on community engagement.
You will oversee delivery across all three priority sites, line-manage two Wilder Communities Officers, report to funders and ensure the project’s activities reflect community aspirations, achieve ecological outcomes, and build long-term community ownership.
You will champion an inclusive, collaborative approach to connecting people and nature – particularly within communities that historically have had less access to high-quality green spaces and using a community organising approach support people to take action for nature where they live.
In return, we offer a competitive benefits package.
The closing date for applications is 11:59pm on the 15th of March 2026.
Initial interviews are likely to take place on the 27th of March 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality, Diversity and Inclusion
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We are looking for a Reading Project Leader, to deliver some of our reading projects in London on a part-time, term-time only basis. You will lead a team of volunteers on three projects per week, being present at a community base/online while your volunteer team visits local families and reads with children. You will also have the opportunity to read with families yourself.
You will be a resourceful, confident decision maker able to operate independently to support your team and be able to engage with our community partners and beneficiaries.
CV should be maximum two sides of A4
Cover letter maximum one side of A4.
Applications which do not meet these criterial will not be considered
Previous applicants need not apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Impact and Insights Officer
Reporting To: Impact and Evaluation Manager
Salary Range: £30,000 - £32,000
Contract Type: Full time, Permanent
Location: Hybrid with onsite presence in London or Sheffield
Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm
Our Vision: A UK where “No good food goes to waste
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
To support the Impact and Insight team with the delivery of a cross-organisational data strategy, supporting wider teams in the effective use and analytics of their data. As an integral member of the team, this role will provide consistent, robust insights and support the delivery of complex projects to ensure evidence-based decision-making across the organisation. The role acts as a bridge between internal technical reporting and qualitative impact evaluation.
Duties & Responsibilities
- Analyse organisational data and produce clear, high-quality reports to support tactical and strategic decision making
- Support the delivery and implementation of surveys and robust impact measurement frameworks
- Support organisation wide with KPI reporting and highlight performance trends to relevant internal stakeholders
- Build and maintain reporting tools, dashboards and supporting guidance for teams
- Support evaluation activity relating to environmental and social impact, including data collection, analysis and reporting
- Build and maintain Business Intelligence reports (e.g. PowerBI reports), and dashboards, ensuring data accuracy and responding to business reporting needs
- Support the use of and upkeep of centralised reporting outputs, contributing to a reliable organisational “single source of truth”
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Job Title: Policy and Influencing Lead
Salary: £42,500 per annum pro rata, plus 15% ILW if applicable
Hours: Part time, up to 22.5 hours per week, open to discussing working patterns
Location: Birmingham or London
Contract Type: Fixed term contract for 12 months, with plans to review
Reports to: Director of Fundraising and External Affairs
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham, which will support suicidal men living in the West Midlands.
THE OPPORTUNITY
This is a new role in an expanding and dynamic organisation. It responds to our growing ambition to share what we have learned about suicide prevention and delivering services to men who are affected by inequalities.
We understand that for more men to be saved, we need others to take action too. And we need to make this case for change as compelling and impactful as possible to influence commissioners, NHS providers, or policy makers to save more men’s lives.
This role will involve leading the influencing strategy, building evidence-based policy positions, and executing powerful messaging to effectively demonstrate the impact of crisis intervention and the importance of extending this provision to more men across the country.
Overarching priorities
· To influence national and local systems leaders on the importance of rapid, equitable, accessible and tailored treatment and support for acutely suicidal men.
· To establish James’ Place as a leading and credible voice in innovative suicide prevention practice, reducing inequalities in access and in supporting men who other services aren’t reaching.
· To strengthen our evidence base and contribute insight and data to networks and partners who can grow its impact (such as organisations with larger influencing teams, media organisations, policy makers and think tanks).
KEY RESPONSIBILITIES
Strategy
· Identify key actors and establish, lead and execute an influencing plan for the next 12 – 24 months, in line with the above priorities, emerging insight and changing contexts.
· Lead effective relationship and network building and management across charity, health and policy sectors.
· Adopt a holistic perspective with communications and fundraising colleagues, that is deeply informed by clinical practice and aligned with strategies for growth.
· Explore future partnerships to strengthen evidence base, impact and reach, with academics, think tanks, funders and policy makers
· Ensure James’ Place responds to emerging policy and influencing opportunities (such as men’s health, inequalities work, neighbourhoods, integrated health organisations, strategic commissioning and so on)
Delivery
· Represent James’ Place on external groups at parliamentary events and sector forums as appropriate, ensuring the charity’s position and the voices of men we treat are clearly and respectfully communicated.
· Monitor and respond to legislative and regulatory changes and lead consultation responses.
· Research and produce compelling policy briefings, consultation responses and evidence-based reports
· Champion accurate data collection, evaluation and insight across James’ Place, demonstrating how crucial this is for policy and influencing work externally.
· Fully brief and support the CEO and other senior leaders’ attendance at events, meetings and media work.
· Engage with researchers, evaluators and campaigners on what James’ Place knows and does so that they can represent and champion James’ Place effectively.
· Support senior colleagues to engage with the Board on matters of policy and influence.
· Undertake any other duties as required in pursuit of organisational success.
Charity-wide
· Work closely with services, clinical, fundraising and communication colleagues to deliver our strategy and business plans to meet our charitable objectives.
· Play a role across the whole organisation, offering support and demonstrating leadership across the charity, helping colleagues to grow and develop.
· Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective and sustainable charity.
· Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
· Promote and demonstrate the highest level of safeguarding best practice.
· Deputise for senior colleagues and represent the organisation externally as and when required.
PERSON SPECIFICATION
Essential
· Extensive experience in policy and influencing work at a senior level on a social or health issue, including mental or physical health, equity, or social justice.
· A strong track record of building and maintaining external relationships across sectors: government, NHS, public services, charities, academia or think tanks; healthcare experience is highly desirable
· Substantial experience of preparing and submitting consultation documents, position statements and advocacy materials.
· Strong communication skills, in writing and in person.
· Experience of working with quantitative and qualitative research and researchers, work with data and insight to make credible and evidence-based arguments.
· Practical, resilient, unflappable; an innovator, open to exploring new ways of working.
· Experience of working with people with lived experience of sensitive and personal issues.
Desirable
· Experience of public speaking.
· Experience of working with NHS commissioners or mental health services.
· Working with volunteers and people with lived experience of suicidality or inequality.
WE OFFER
· A 7% employer contributory pension scheme.
· Family friendly policies.
· Death in service insurance scheme.
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period.
HOW TO APPLY
To apply, please follow the instructions on the attached document.
Closing date: Monday 16 March 2026, 5pm
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Business Process Transformation Lead (Fundraising / Nonprofit)
Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation
Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.
About Animals Asia
Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.
You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.
This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.
The Role
We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.
Key Responsibilities
1. Transform core fundraising business processes
• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders
2. Project manage and champion a process-led approach
• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable
3. Build long-term process management capability
• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation
Essential Requirements
• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)
Location
Remote, ideally within 3 hours of GMT.
How to Apply
Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)
If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Estate Supervisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Estate Supervisor
Yorkshire
£29,235 per annum (pro rata for part time)
Ref: 130REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Bishopthorpe, York but working on sites across Yorkshire
Contract: Permanent
ABOUT THE ROLE
Team: Estate Management (Infrastructure)
As the Estate Supervisor, you will be key in supporting and organising land management and maintenance activities throughout the Yorkshire region.
What You’ll Be Doing
- Managing our estate – carrying out and planning works on our Estate to ensure safety for path users and positive biodiversity management.
- Project management – planning projects and safe and costs effective delivery, including supervising contractors and involving teams from other areas.
- Line Management – line managing a Level 4 apprentice
- Estate development – contributing to route and estate plans and their implementation
This role is ideal for someone who enjoys a variety of outdoor work working in a small team and practically solving problems.
A full clean driving licence is required as the role holder will be driving works vehicles and driver operated site plant as required. We note that this is a physically demanding role.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Fully qualified chainsaw operative
- Previous experience of managing outdoor work, including managing a team and a working knowledge of relevant health and safety legislation and ecology issues
- Communicating effectively with a variety of people, including, partners, landowners, neighbours and path users
- Organisation and planning skills
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 11 March 2026
- Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



About GNDR
We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.
About the role
GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations.
With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.
In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.
If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.
Overall scope of the role
The remit of this post will cover the following core responsibilities:
- Strategic financial oversight
- Funding, grants and partnerships
- People, culture and organisational development
- Systems, logistics and IT
- Legal, risk and compliance
- Governance and board support
- Strategic leadership
- Line management and team development
Candidate requirements
We are ideally seeking candidates with:
- Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
- Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
- Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
- Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
- Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
- Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
- A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values
Eligibility
Eligible candidates must have the right to work in the UK. Candidates will need to be able to travel internationally when necessary.
This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.
Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.
We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.
For a full job description and person specification please follow the link below.
Start date
We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.
How to apply
Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.
Please note: we are unable to accept incomplete applications.
Contact information of our HR team are availble on our website, please follow the application link below.
Closing date
11 March 2026 at 12pm (GMT)
Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.
Interview
Week commencing 16 March 2026
Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.
Our commitment to equity, diversity and inclusion
We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.
We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.
We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.
Our benefits and wellbeing
At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations. Find out more about our approach to wellbeing and our benefits on our website.
Flexible working
In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location.
If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process, please contact our recruitment team.
The client requests no contact from agencies or media sales.
The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.
They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.
Key Responsibilities:
Administration and Coordination
- Support the General Manager with the day-to-day coordination of the NVN’s activities.
- Maintain accurate records, files, and databases (including membership and financial information).
- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.
- Track progress on agreed actions and support efficient follow-up.
- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.
Membership and Communications
- Respond to member and public enquiries in a timely and professional manner.
- Manage membership renewals and maintain the membership database.
- Create and distribute newsletters.
- Maintain our social media presence and website content.
- Store NVN songbooks and send out when purchased.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
- Website management (in liaison with website hosting company).
Finance and Record-Keeping
- Support basic financial administration including invoicing, payments, and expense tracking.
- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.
- Maintain and store confidential documents and archives.
- Support the preparation of information for reporting and audits.
- Work with Xero (accounting software).
The client requests no contact from agencies or media sales.
Organisational Vision & Context:
At TLG, we’re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of “Fulness of life for every child, no matter what struggles they face,” and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality.
This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK‑wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence‑informed support.
To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change.
This Role’s Impact:
As CRM and Systems Lead you’ll be responsible for the design, development and ownership of TLG’s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG’s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence.
If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG’s next chapter!
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time (0.8 FTE, 30 hours)
Closing Date: Sunday 8th March
Initial Interviews: Thursday 12th March – Online
Final Interviews: Tuesday 17th March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Hours of work: 37 hours per week, Monday to Friday in person.
Salary: £45,000 (FTE based on 37 hours per week).
Essential criteria include:
- Full driving licence and access to own transport for work purposes.
- This position is subject to an enhanced DBS check.
About the role:
Age UK Coventry & Warwickshire are seeking to recruit a highly organised and detail driven Head of Money Management. The service includes a regulated corporate appointeeship service and financial support services. This new role will lead the service, ensuring full compliance with contractual and regulatory requirements.
The postholder will be responsible for ensuring the service operates effectively and to a consistently high standard, delivering person-centred, high-quality support to our clients. Reporting to the Director of Services and working closely with the service’s steering groups, the postholder will be pivotal in overseeing, supporting, and managing the controlled and sustainable expansion of the service. This will include strengthening governance frameworks, enhancing operational systems, and ensuring complete transparency across the service.
We are seeking a highly experienced individual with a proven track record in managing complex legal, regulated, financial, statutory, or governance matters, where accuracy, accountability, transparency, and professional integrity are paramount.
Additionally, the successful candidate will:
- Demonstrate a proven track record of leading teams and delivering high-quality services in line with contractual or commissioner requirements.
- Confidently interpret and apply policies, contracts, and regulatory frameworks, exercising sound judgement and analytical thinking
- Communicate complex information clearly and professionally, both in writing and verbally, with excellent attention to detail.
- Build strong effective relationships with internal and external stakeholders.
- Maintain meticulous organisation and record keeping supported by strong digital literacy and the ability to learn new systems.
How to apply:
Please apply directly through Age UK Coventry and Warwickshire`s website.
Age UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Staff benefits include:
- Employee Assistance Programme
- Blue Light Discount Card
- Age UK Discount Portal
- Tickets for Good
Additional Information
We cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own. This position is subject to an enhanced DBS check.
Closing date: 9th March 2026, Midnight
Interview Date: 19th March 2026
The client requests no contact from agencies or media sales.
The Grants Officer is a new and integral role within Southwark Charities, created to support the growth and development of our grant-making activity. Working collaboratively with the charity’s Grants Manager, the successful candidate will play a central role in supporting the delivery of our grants programmes, at all stages of the grant-making process for community organisations and individuals, from application and assessment through to monitoring, reporting and relationship-building.
We are seeking an organised, proactive and detail-orientated individual, who is able to take the initiative, with experience of managing grants or comparable projects within the voluntary or public sector. The ideal candidate will demonstrate a strong alignment with our organisational values, excellent communication and administrative skills, and a solution-focused approach to their work.
This is a fantastic opportunity to join a small and committed team at an exciting time in the charity’s development. The role offers the chance to help shape new ways of working, contribute meaningfully to our impact, and make a real difference to the people of Southwark.
Location: St Mary Newington Close, Surrey Square, London, SE17 2LP until 2028, then Edward Edwards’ House, Nicholson Street, SE1 0XL.
The post will involve regular travel across Southwark for external meetings and events, including occasional evening and weekend working, and up to 2 days per week remote working.,
Contract: Permanent, full-time
Probation period: Six months
Reporting to: Grants Manager
Salary: £36,000-£38,000 p/a
Additional benefits: 25 days’ annual leave plus public holidays; 8% employer’s pension contribution; Death in Service benefit of 3x gross salary
Deadline for applications: Monday 16th March 2026, 9am
The client requests no contact from agencies or media sales.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Retention & Legacy Fundraising, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Senior Lead - Retention & Legacy Fundraising is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.

