Customer relationship manager jobs in Hammersmith, greater london

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

Contract: 35 hours per week, 12 months fixed term contract

Salary:  £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954

Location: Victoria, London, SW1V 1QQ

Closing date:  Wednesday 25th March 2026

Interview date: Tuesday 7th April 2026

Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027.

More about the role

In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders.

Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels.

System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers.

This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites.

About you:

You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working.

You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance. 

Essential Qualifications, Skills, and Experience 

• Experience of managing or coordinating a facilities helpdesk or similar service function.
• Working knowledge of CAFM or comparable service management systems.
• Experience of managing external contractors and monitoring performance against SLAs.
• Understanding of health and safety requirements.
• Experience of using data and reporting to manage workload, performance, or budgets.
• Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity.
• Experience of supporting facilities budgets or cost tracking.
• Knowledge of statutory compliance and planned preventative maintenance processes. 

Desirable Qualifications, Skills, and Experience

• Experience working within a multi-site environment.
• Experience working within a charity, healthcare, veterinary or care related environment

How to apply 

Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

Salary: £52,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 10:00am on Sunday 29 March 2026.

Job Information:

The Role

This is an exciting time to join Hospice UK!  We are growing significantly as a charity and our brand awareness and profile has never been higher. 

You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.

As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. 

You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.

You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.

The Team

We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!

At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.

About You

You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. 

You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.

More information is available in the candidate information pack, which is available on our website to download.

Estate Manager

We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch.

Position: Estate Manager

Salary: £39,900 per annum

Location: London, on site across estate locations, expected 4 to 5 days per week

Hours: Full time, 35 hours per week

Contract: Permanent

Closing Date: 1 April 2026

Please note applications may close earlier if sufficient applications are received, so early application is encouraged.

About the Role

As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs.

You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives.

Key responsibilities include:

• Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction
• Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety
• Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents
• Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved
• Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders
• Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare

About You

You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting.

Essential skills and experience include:

• Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks
• Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions
• Strong written and verbal communication skills
• Ability to work independently, exercise sound judgement and make confident, well informed decisions

About the Organisation

The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs.

They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency.

Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.

We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme. 

You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.

About the role

• Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
• The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve. 
• You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.

Key responsibilities

• Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
• Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
• Act as key spokesperson and point of contact for universities and other stakeholders.
• Responsible for budget, risk and line management. 

What we’re looking for

• Proven track record of managing complex projects.
• Experience developing, maintaining and improving robust systems and processes.
• A rigorous approach to accuracy and quality control.
• Comfortable holding difficult conversations with stakeholders at all levels.
• A commitment to co-production, equality, anti-racism and an interest in mental health.

Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.

What you will gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
• Experience in a varied role with opportunities to learn and develop.
• A supportive and collaborative workplace culture that values wellbeing.
• Flexibility in how and where you work. 

How to apply
If this sounds like a good fit, we’d love to hear from you!

1. Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
2. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
3. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
   1. Please refrain from including any identifying details in your application answers.
4. Upload your completed application form as a word document. 
   1. Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
5. Complete the Equality Monitoring Form.

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

Senior Creative Operations Manager
Hours: Full Time
Contract: Permanent
Salary: £44,096 per annum
Location: King’s Cross, London

Who are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We're looking for an experienced Senior Creative Operations Manager to join our team. Working across the organisation, you'll interrogate creative briefs, manage production schedules, and keep projects to time and budget. You'll be confident in planning what needs to happen when, and identifying ways we can improve our processes to keep creative projects running smoothly. Whether it's an ad campaign to support the National Art Pass, collateral for Museum of the Year, or materials for a fundraising appeal to save a great work of art, you'll be key to bringing these projects to life.

This is an exciting opportunity to join the digital experience team at one of the UK’s leading arts organisations. If you love bringing order to complexity, keeping things moving, and want a role where your expertise enables great creative work, this could be the perfect next step in your career.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on 30 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Temporary Fundraising & Communications Administrator – Central London (4 Months, ASAP Start)

Hourly rate: £17.95 | Temporary 4-month contract | Central London

Are you organised, proactive, and looking to make a real difference in the charity sector? We are seeking a Temporary Fundraising & Communications Administrator to support a busy fundraising and communications team. This is an excellent opportunity to gain hands-on experience in fundraising, communications, and event support, helping a leading UK charity achieve its goals.

About the Role You will provide crucial administrative support to the fundraising and communications team, helping raise awareness and funds to enable the charity’s work.

Key responsibilities include:

• Acting as first point of contact for enquiries via email and phone.
• Supporting fundraising activities, including processing donations, maintaining databases, conducting research, and preparing reports.
• Assisting with communications, case studies, and social media activity.
• Supporting the organisation, promotion, and delivery of events, including donor stewardship and public engagement activities.
• Ensuring accurate records are maintained on the CRM system and supporting smooth administrative processes across the team.

Skills & Experience

Essential:

• Experience in office administration (charity or nonprofit experience preferred).
• Excellent verbal and written communication skills.
• Strong IT skills (Microsoft Office) and experience using a CRM system.
• Ability to manage multiple tasks, prioritise effectively, and work to tight deadlines.
• Attention to detail and commitment to providing excellent service.
• Empathy with the values of the charity and commitment to equity, diversity, and inclusion.

Desirable:

• Experience supporting fundraising or communications teams.
• Experience working with volunteers or senior staff.
• Experience with social media platforms (Facebook, Twitter, Instagram).

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Corporate New Business Officer

If you’re motivated by purpose, eager to make a tangible difference, and excited to help us reach ambitious fundraising goals, we’d love to hear from you.

Location: Hybrid with offices in London, Manchester & North East

Salary: £28,288 - £31,788 per annum

Closing Date: 5th April, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Depaul UK is on a mission to give every young person facing homelessness a safe place to call home, and as our Corporate New Business Officer, you’ll be at the forefront of building partnerships that make this possible. You’ll drive new corporate relationships, create engaging pitches, support high‑value bids and help shape standout supporter experiences that inspire organisations across the UK to get involved.

In this fast‑moving, relationship‑focused role, you’ll grow our corporate pipeline, spot opportunities, and confidently lead meetings with partners of all sizes. Your communication skills, fundraising experience and proactive approach will directly fuel our ability to reach ambitious goals and strengthen our impact nationwide.

This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply.

Key deliverables:

• Grow new corporate partnerships through smart prospecting, confident networking and strong relationship‑building.

• Create compelling proposals, pitches and sponsorship packages that inspire businesses to support Depaul UK.

• Support high‑value partnership bids by preparing tailored materials and engaging senior stakeholders.

• Strengthen supporter journeys through excellent stewardship and innovative engagement approaches.

• Manage an active corporate pipeline using strong research, organisation and CRM reporting skills.

• Represent Depaul UK in meetings, events and project visits, communicating our mission with clarity and impact.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Proven experience in corporate fundraising

• Understanding of income channels that could be utilised within a corporate and community fundraising setting.

• Strong networking and relationship-building skills

• Excellent written and verbal communication skills

• Experience of researching potential donors and building a pipeline

• Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships

• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload.

• Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable)

• Experience of writing grant applications (Desirable)

• Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable)

• Previous experience of using Raisers Edge (Desirable)

Other requirements

• Willingness to work variable hours including evenings and weekends as needed.

• Flexibility to travel to meetings as required within the UK.

• A willingness to work within the ‘Vincentian Values’ of Depaul, for example, doing what we say and being innovative in our approach.

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Corporate Partnerships Coordinator

We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.

Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.

You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.

Key responsibilities include:

• Supporting the delivery of stewardship plans for corporate partners
• Acting as a first point of contact for partner enquiries
• Drafting communications including partner updates and newsletters
• Coordinating partner events, webinars and engagement opportunities
• Maintaining accurate partnership records within the CRM system
• Supporting donation processing and partnership reporting
• Assisting with research and preparation for partnership proposals
• Coordinating meetings, agendas and internal team support

About You

You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.

You will bring:

• Experience in supporter care, account management, customer service or administration
• Excellent written communication skills
• Strong organisational skills and attention to detail
• Experience working with CRM or database systems
• Confidence managing multiple tasks and priorities
• A proactive approach and professional manner

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Maypole Project is seeking an enthusiastic and motivated Fundraising Officer to help grow the income that enables us to provide vital support for children and young people with complex medical needs, and their families. This is a fantastic opportunity for someone who thrives on building relationships, engaging communities, and driving positive impact.

In this varied and rewarding role, you’ll work closely with the Fundraising Manager to help meet annual income targets by delivering excellent stewardship, supporting fundraising campaigns, and developing community and corporate partnerships. You’ll be the friendly, proactive contact for supporters—responding to enquiries, nurturing long‑term engagement, and identifying new opportunities for individuals, groups, and local businesses to get involved.

Your responsibilities will include helping to deliver public fundraising initiatives, assisting with community events, maintaining accurate supporter data, and contributing to digital and print communications across our website, social media channels, newsletters and promotional materials. You’ll also support volunteers, ensuring they feel valued and equipped to represent our charity confidently.

We are looking for someone with strong communication skills, an understanding of the charity sector, and experience in fundraising communications or a related field. Confidence using digital tools such as Canva, Mailchimp, WordPress and JustGiving is essential, along with the ability to work both independently and collaboratively. Experience with CRM systems and previous involvement in fundraising activities are advantageous.

If you are organised, relationship‑focused, and passionate about helping communities come together to support families facing the most challenging circumstances, we would love to hear from you.

Join us and help make a meaningful difference every day.

There when it matters

About the role:

This role will develop and maintain relationships with trusts, foundations and statutory funders through updates and other bespoke communications in order to maximise income.

You will create funding applications which result in significant five- and six-figure gifts in support of Sue Ryder’s vision and mission. Monitor and report progress towards income targets and other agreed Key Performance Indicators (KPIs).

About you:

• Experience of maintaining relationships with funders and designing and implementing tailored donor care and stewardship plans.
• Experience of researching new prospects and of developing pipelines of activity.
• Experience of working with Senior Managers/Directors and committee members.
• Experience of Raiser’s Edge or a similar customer relationship management system and maintaining accurate records.
• A collaborative team player with strong interpersonal and communication skills.

Essential Criteria:

• Significant experience of securing income from trusts and foundations over £50,000.
• Experience of producing high quality applications and updates for donors giving at the five and six- figure funding level.
• Experience of producing budgets suitable for five- and six- figure funding requests.
• Experience of cultivating prospects, initiating conversations and planning and hosting service visits with donors.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Closing date: 27 March 2026
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

SWS Taskforce and UK Programme Co-ordinator

Are you an experienced administration and customer service professional looking to apply your organisational and customer service skills to an impact-driven programme, committed to safeguarding seasonal workers’ rights and supporting an ethical and sustainable UK horticultural sector?

Then this could be the position for you.

We are looking for an experienced administrator to provide programme co-ordination support as a key member of the Seasonal Worker Scheme (SWS) Taskforce Secretariat team in Stronger Together to ensure that Taskforce governance and programme activities are appropriately coordinated and excellent customer service is provided.

In this varied role you’ll be involved in supporting the organisation of webinars and face-to-face events, providing secretariat support to governance meetings – including minute taking – you’ll ensure programme impact data is accurately captured and reported, and distribute a range of internal and external communications for the Taskforce.

You’ll also provide effective and efficient administrative support to Stronger Together’s other UK programmes on specific projects and operational processes.

You will be UK-based with eligibility to work in the UK. You’ll work from home and join a friendly, supportive, and committed global team, and contribute towards creating systemic change.

Who we are:

Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.

The Seasonal Worker Scheme (SWS) Taskforce brings together over 50 industry trade bodies, retailers, growers, recruiters and non-profits to ‘work collaboratively to develop and implement tangible actions to help safeguard and ensure access to workers’ rights in the UK Seasonal Worker Scheme and wider UK horticulture.

What we can offer you:

• A full-time maternity cover contract, fixed term until end April 2027
• Competitive salary (salary band £28,575 – £35,719) gross annually for full-time and enhanced employee benefits
• Being part of an innovative and exciting not for profit organisation
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
• Flexible and family-friendly working arrangements
• UK-home-based, with regular in person and online meetings and social team gatherings.

How to apply:

Please use the link above to visit our website. 

Timeline:

• Application deadline: 23:59 GMT –  Monday 6th April 2026
• Shortlisting: W/c 6th April 2026
• First interviews: W/c 13th April 2026

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

We have created an exciting new position in our UK team for an ambitious and confident relationship fundraiser to contribute to ambitious fundraising targets and enable Human Practice Foundation’s (HPF) impactful education programmes.  Working closely with the UK Country Manager, the position will build on existing relationships with individuals who make significant personal donations, aiming to grow their contributions, as well as making approaches to new prospects, through compelling, donor-centred approaches and excellent stewardship. 

We are seeking a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters and can work proactively within a small team.You will have experience of securing gifts from high net-worth individuals making gifts privately or through family trusts, donor advised funds and corporations.

We welcome applicants from within and outside the charity sector. 

About the Human Practice Foundation

Founded in 2014 in Denmark, the Human Practice Foundation works in some of the most marginalised regions in Nepal and Kenya, where poverty and lack of opportunity keep children from reaching their potential. Our goal is simple but powerful: to empower children through education, so they can shape a better future for themselves and their communities. We take a long-term, holistic approach to this goal. Through our Child Empowerment Model, we build and upgrade school infrastructure, train teachers, support parents in creating sustainable incomes, and help students bridge the gap between education and employment. Every project is co-designed with local communities and aligned with public authorities, ensuring it meets real needs and builds lasting ownership.

Our supporters and the communities HPF works with deserve complete transparency about donations and how funds are spent. Thanks to the support of a group of Founding Partners who cover all administrative costs, 100% of project donations go directly to our programmes.

Conditions and Benefits:  

• Salary: £24,000 - £27,000 (£40,000 - £45,000 FTE) 

• Part time (3 days/week).
• 27 days holiday (pro rata) + bank holidays

• Remote working/home-based, accessible for travel to London for meetings. Occasional travel to Copenhagen.

• Flexibility to work outside of normal ‘office’ hours for events and meetings.
• Reports to UK Country Manager. 

• Works closely with other colleagues across HPF and with committed and well-connected HPF Boards. 

KEY RESPONSIBILITIES 

Donor Identification, solicitation and management 

• Work with the UK Country Manager to grow the donor portfolio in the UK by identifying prospects, building relationships and secure gifts from high net-worth individuals and other philanthropic donors. 

• Identify and deliver unique stewardship and cultivation opportunities for donors.

• Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications. 

• Ensure excellent and timely response to enquiries and stewardship and acknowledgement of gifts. 

Events coordination 

• Work with the UK Country Manager to help shape and deliver events and other engagement opportunities to generate income, cultivate and steward donors. 

• Take responsibility for tailored and timely event follow-up to maximise relationships and using learnings and data from past events to develop donor engagement, referrals and gifts. 

Research, communications and administration  

• Research potential new donors and funding streams.

• Support the production of proposals, pitches, reports and general supporter communications. 

• Use Salesforce to manage the accurate recording of interactions and progression related to all donor relationships 

• Provide executive assistance to the UK Country Manager and senior stakeholders in relation to scheduling supporter meetings, drafting communications and provision of information to underpin successful supporter engagement. 

• Maintain strong knowledge and understanding of HPF’s programmes. 

• Carry out administrative activities and other duties, as required, to maximise fundraising. 

Skills, Qualifications and Experience 

• Experience developing relationships with and securing funding from high-net-worth individuals and other philanthropic donors. 

• Entrepreneurial approach to relationship management and creating new fundraising initiatives. 

• Experience in coordination and delivery of bespoke, high-quality events for influential audiences. 

• Excellent interpersonal and verbal communication skills, and a proactive networker, able to act as a spokesperson and ambassador for HPF. 

• Experience of writing inspiring, emotive, and technically fundraising communications and materials tailored to a major donor audience. 

• Exceptional organisational and time management skills to prioritise and manage own workload. 

• Results driven self-starter, able to operate independently and under pressure, whilst also able to engage meaningfully in a virtual team. 

• The ability to work collaboratively with colleagues at all levels, across multiple teams and geographies. 

• Strong IT skills, including an understanding of CRM systems. 

• Strong affinity with HPF mission, values and approach.  

Desirable: 

• Experience working in an international organisation. 

• Experience working with a fundraising board or high value committee. 

• Experience of working closely with and reporting to Boards of Trustees. 

• Experience using Salesforce, or another fundraising database.