Customer relationship manager jobs in Hammersmith, greater london

Job Title: Partnership and Sponsorship Officer

Reports to: Partnership and Sponsorship Manager

Line reports: N/A

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

The Sponsorship Officer plays an important operational role within the College’s sponsorship and partnerships function. The position has been created to strengthen the team’s operational resilience and delivery capacity by providing administrative, coordination and delivery support across the College’s sponsorship activities.

Working closely with the Partnership and Sponsorship Manager, the Sponsorship Officer will support the planning, recruitment and delivery of sponsorship and partnership arrangements across a range of College activities. These include the Annual Congress exhibition, regional and national events, webinars, communications channels and other initiatives delivered by the College.

This position offers an excellent opportunity for an early-career professional to build experience in sponsorship and partnership management within a Royal College environment.

Main responsibilities

 Sponsorship coordination and administration

• Provide day-to-day administrative support for the delivery of sponsorship and partnership activity across the College, ensuring alignment with industry codes of practice.
• Maintain accurate records of sponsors, partners and prospects within the College’s CRM or internal systems.
• Assist with tracking sponsorship agreements, deliverables and timelines to ensure commitments are delivered as agreed.
• Coordinate the preparation and circulation of sponsorship documentation, including contracts, agreements and briefing materials.
• Conduct research to identify and recruit potential new sponsors and partners aligned with the College’s work and values.

Sponsor communications and relationship support

• Act as a key operational contact for sponsors, supporting timely and professional communication.
• Support the Partnership and Sponsorship Manager in maintaining strong relationships with existing partners through regular communication and delivery of agreed benefits.

Financial administration and contract management

• Support the preparation and processing of sponsorship agreements in collaboration with the Partnership and Sponsorship Manager.
• Work with the Finance team to coordinate sponsorship invoicing and ensure payments are tracked accurately.
• Maintain records of sponsorship income and assist with reporting where required.

Event and exhibition delivery

• Support the operational delivery of sponsorship and exhibition activity for the College’s flagship Annual Congress and other events, working closely with colleagues across the organisation
• Assist with exhibitor coordination, including logistical arrangements, sponsor briefings and exhibitor communications.
• Work closely with the Events team to ensure sponsor benefits are delivered effectively within event programmes.

Sponsorship package development and materials

• Assist with the preparation and updating of sponsorship packages and promotional materials.
• Support the production of sponsorship proposals, presentations and information packs for potential partners.
• Ensure sponsorship opportunities across events, publications and digital channels are accurately documented.

To undertake other duties as required:

• Undertake any other reasonable duties as required by the Partnership and Sponsorship Manager.
• Working outside normal hours may also be required from time to time on key projects.
• Overnight stays will be necessary during annual congress for one week, and other internal and external events and activities.

Person specification

Knowledge, Qualifications and Experience

• Experience in a professional environment such as events, marketing, partnerships, sponsorship, membership organisations or charities
• Experience providing administrative or operational support within projects, events or partnership activities
• Experience coordinating communications with external stakeholders or clients

Skills and Abilities

• Strong organisational skills with the ability to manage multiple tasks and deadlines
• Excellent written and verbal communication skills
• High attention to detail and accuracy when maintaining records and documentation
• Ability to build positive working relationships with internal colleagues and external partners
• Excellent IT skills, including Microsoft Office applications, database systems and bespoke software
• Ability to work proactively while supporting a structured operational process

Personal Qualities (Attributes)

• Enthusiastic and motivated to develop a career in sponsorship, partnerships or events
• Professional and reliable, with a strong sense of accountability
• Collaborative and supportive team member
• Organised and able to manage competing priorities effectively
• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Committed to own continuing professional development

• Lead growth of corporate fundraising and corporate partnerships, guided by Butterfly Conservation’s Corporate Fundraising Plan.
• Identify, cultivate, secure and deliver corporate partnerships applying a coordinated and proactive approach.
• Ensure effective delivery within the corporate fundraising stream and appropriate corporate stewardship, with the support of the Corporate Fundraising Officer.
• Deliver actions that lead to the meeting of Butterfly Conservation’s Fundraising Target and which secures good return on investment.

1. Planning, and continually reviewing, the Corporate Fundraising Team work programme and working with the Corporate Fundraising Officer in executing it so as to deliver impact.
2. Identifying, building and maintaining a strong, diverse pipeline of corporate prospects.
3. Implementing a proactive acquisition approach to securing new corporate support that delivers financial and/or social value gains for our charity, including the negotiation and drawing up of partnership agreements.
4. Personally managing and stewarding a portfolio of corporate relationships, providing an outstanding supporter experience which seeks to sustain and grow corporates’ support.
5. Providing corporate fundraising advice, materials and updates to colleagues/Branches and working with the Head of Grant, Trust & Corporate Fundraising to deliver training to staff, the Senior Leadership Team, Council of Trustees and   BC Trading Company Board, as required. 
6. Working with teams across the organisation to develop and prepare tailored cases for support/proposals and bespoke updates/reports to corporate donors.
7. Collaborating with the Finance Team to ensure appropriate invoicing, accurate income coding/recording and contract compliance.
8. Monitoring corporate relationship and income performance so as to provide data that can feed into reports and analysis, which can inform our Senior Leadership Team, Council of Trustees and  BC Trading Company Board.
9. Following relevant policies and procedures, such as those relating to data management and our Ethical Fundraising & Donation Acceptance Policy.
10. Ensuring the effective promotion and/or dissemination of Butterfly Conservation’s ‘Corporate Supporters Pack’ and ‘Work for Good’ platform (managed for lower level donations), providing clarification to corporates and/or identifying potential for uplift, to then pursue, as necessary.
11. Line managing and supporting the Corporate Fundraising Officer, driving performance and innovation through a solution focused approach and ensuring appropriate prioritisation of workload.
12. Maintaining and updating records to keep track of corporate prospects and corporate approaches, communications and agreements, in files, spreadsheets and on the CRM so that the are a reliable and trusted source of information. 

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Undertake any other reasonable duties as required and commensurate with the grade of post.
• Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
• Work in accordance with BC’s policies, procedures, and codes of conduct.
• Actively participate in on-going professional development activities.

Artswork is looking for a Data Protection & Impact Manager to lead Artswork’s approach to data so we operate safely and legally, and so that data informs every area of our work, shapes our planning, and enables us to demonstrate the impact of our programmes. This role works closely with the Evaluation & Impact Manager, and focuses specifically on data protection, data analysis and data reporting e.g. to funders. 

We are looking for someone to lead on data analysis and data protection within Artswork, embedding a data-led approach to our work. Working closely with the (part-time) Evaluation & Impact Manager, you will not only provide expertise in data generation across the organisation but also insightful analysis of the data to feed into the organisation’s strategic decision-making. You’ll be skilled in using tools that enable us to aggregate, manipulate and visualise data. You’ll be able to generate reports at different levels, from overviews to granular detail, and you’ll be willing and able to do accurate, capable data entry when needed (for example onto funders’ reporting platforms). You’ll liaise with other teams around their data requirements, particularly the Co-CEOs, Fundraising and Sales & Marketing. You’ll also lead on Data Protection for the organisation, training team members, generating ​‘how to’ guides for colleagues and ensuring that our data protection policies and procedures are updated and compliant with current legislation. 

Main Responsibilities:

Strategy 

• Embed a data-led approach across Artswork, ensuring data is used to inform organisational planning, prioritisation and decision-making. 
• Collaborate with the Evaluation & Impact Manager to align data generation, evaluation activity and reporting cycles, ensuring coherence across programmes. 
• Develop, maintain and continuously improve organisational data systems, tools and processes so that they are fit for purpose, efficient and scalable. 
• Provide insight and recommendations based on analysis, highlighting trends, opportunities, risks and areas for improvement in our work directly with children and young people.

Data analysis and treatment 

• Lead on organisation-wide data aggregation and analysis, ensuring accurate interpretation of programme, audience/participant and organisational data. 
• Collaborate with the Evaluation & Impact Manager to support the design and improvement of data collection methods (e.g. surveys, forms and CRM processes), ensuring data is robust, consistent and useful. 
• Clean, validate and audit datasets to maintain high data quality, including addressing gaps, duplicates and errors. 
• Maintain and improve data structures (e.g., spreadsheets, CRM exports, dashboards), enabling analysis at overview and granular levels. 
• Use appropriate tools to analyse and visualise data efficiently (e.g., Excel/Power Query, Power BI, dashboards), and document processes to support consistency and continuity. 
• Carry out accurate data entry when required, including into funder platforms and monitoring systems. 
• Liaise with colleagues across teams (particularly Co-CEOs, Fundraising and Sales & Marketing) to understand their data needs and provide analysis in usable formats. 

Impact reporting 

• Collaborate with the Evaluation & Impact Manager to produce clear, accurate and timely reporting for internal and external audiences, working together to translate data into insight and narrative. 
• Support consistent reporting cycles (quarterly/annual as required), including monitoring returns and KPI reporting. 
• Contribute data and insight to funder reporting, including accurate entry onto funders’ platforms and the production of supporting evidence. 
• Generate reports at different levels (headline dashboards through to detailed breakdowns) to support operational planning and strategic decisions. 
• Work with Fundraising and Sales & Marketing to align impact evidence with funding priorities and communications needs, providing statistics, summaries and insights. 

Data Protection compliance 

• Lead on Data Protection for the organisation, ensuring compliance with relevant legislation and internal policies and procedures. 
• Maintain, implement and regularly review data protection policies, procedures and guidance, ensuring they are practical and compliant. 
• Train and onboard staff on data protection requirements, creating accessible ‘how to’ guidance and providing ongoing support to colleagues. 
• Support and advise on appropriate data handling, including lawful bases, consent, retention, deletion and secure storage.
• Work with the Finance & Operations team and external IT provider to review and implement new data security requirements, including mapping software use and implementing new data protection controls. 
• Review data protection clauses and data sharing agreements for organisational contracts with third parties especially in relation to tenders and new business. 
• Manage subject access requests, data protection breaches, internal investigation & documenting, external responses and organisational learning. 
• Liaise with teams to ensure their data practices (including fundraising and communications activity) meet legal and regulatory requirements. 

Administration and Legal compliance  

• Maintain positive professional relationships with our participants, partners and stakeholders.  
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies.   
• Be a committed champion for Artswork’s Anti-Discrimination Charter.   
• Maintain and develop personal skills and knowledge through appropriate training.  
• Perform own administrative duties.  

Application Procedure

Applicants should complete the Artswork application form, available below. CVs will not be accepted, and applicants should not attach CVs or other supporting documents.  

Applications must arrive by 12:00 Monday 8 June 2026 using the online form provided. 

We would be grateful if applicants could also complete Artswork's equal opportunities monitoring form using the link provided at the bottom of this page. This is separate from your application form and not viewed by the shortlisting or interviewing panel. It is submitted anonymously and is only used for monitoring purposes.  

Benefits:

We provide a range of benefits for employees including:    

• Flexible working options   
• Generous 29 days holiday pro rata plus bank holidays, including guaranteed time off between Christmas and New Year   
• Access to the Sage Employee Benefits programme   
• Stakeholder pension
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it   
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments 
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Accessibility and flexible working:

Artswork values the diversity of its employees and is committed to creating an inclusive working environment. We help everyone to work in a way that is best for them and have an Adjustments Policy to enable us to support employees by implementing measures that remove barriers and make working easier. 

Artswork’s flexible working policy includes compressed hours, flexitime, staggered hours and reduced hours or a combination of these arrangements. We support remote working for all roles. 

We welcome requests for adjustments and flexible working at any stage of the recruitment process. These are not considered as part of our scoring or decision making when assessing candidates for the role. 

Closing date and interviews:

Applications must be made by 12:00 Monday 8 June 2026 using the online form provided on our website

Interviews: 
 

Interviews will take place on Tuesday 23 June 2026 on Teams. 

This will be a standard interview.  Candidates who are selected for this stage will be informed no later than 5pm on Tuesday 16 June. If you are successfully shortlisted, the interview questions will be sent in advance to support you. If you require any further support please let us know.  

We regret to say that we will not be able to provide feedback to candidates who have not been shortlisted. Thank you for your interest in this post. 

We're looking for a kind, compassionate and resilient Referral, Assessment and Operational Development Manager located at our Head Office in Islington.

£40,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral, Assessment and Operational Development Manager is a senior operational role within the Mental Health and Complex Needs Directorate, responsible for leading the end-to-end coordination of referrals, assessments, placements, tenancies, and transitions across the portfolio.

What you'll do:

• Receive, monitor, and respond promptly to referrals from commissioners, brokerage

teams, and direct contacts.

• Coordinate and quality-assure person-centred assessments

• Complete and submit needs assessments, including costings and support package

requirements.

• Build and maintain strong working relationships with commissioners, brokerage teams, care managers, and housing partners.

• Support compliance with Ofsted regulations across assessment and placement reviews.
• Develop and embed best-practice tools and processes aligned with regulatory requirementS

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Highly customer-focused, championing customer rights, choice, dignity,

independence, and positive outcomes.

• Empathetic and values-led, able to balance compassion with professional boundaries.

What you'll bring:

Essential:

• Significant operational experience within Young People's and/or Mental Health services, including supported living, residential, or health and social care environments.

Desirable:

• Strong understanding of how local authorities, councils, and Integrated Care Boards (ICBs) commission, procure, and agree services, including pathways and decision-making processes.

About us:

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Schools and Programme Intern – (London)

Salary: London Living Wage £28,860 p.a. FTE

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking interns to work in London

Reporting to: Programme Hub Manager

About the Role:

Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working groups.

We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team. Also, as one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us . Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people (primarily in schools/colleges and with employers) to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

· Please note that you will be required to travel across London regularly

About You

The Construction Youth Trust team works in a fast-paced environment, what we are looking for in our new Intern(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Good organisational skills, detail orientated and proactive in finding solutions.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

About Us

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You” (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on Friday 15th May 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role from this Charity Jobs recruitment page.

About Epic

Epic is a dynamic and forward-thinking international foundation, committed to drive positive change globally and transform the lives of vulnerable communities around the world. It serves as a bridge between those on the ground, nonprofits forging solutions to today’s most pressing challenges, and the donors – individual and corporate – who are essential to fueling that work. We find, select and monitor nonprofit organizations who design and implement essential solutions to transform the lives of children and youth, and protect our planet for generations to come. We are an advocate of “smart-giving”, meaning all of our funding is unrestricted, multi-year and substantial. Since our creation in 2015, Epic has mobilized over 100 million dollars in unrestricted funding,  supporting 57 organizations in 11 countries in the world.

Position Overview:

Epic is seeking a highly motivated individual to join our Programs team to manage relationships and grants of nonprofits in our portfolio, and monitor and support their work over time. In particular, this role will lead the development and management  of a learning community to support our grantees and alumni beyond our financial support. 

The ideal candidate will have a strong background in nonprofit strategy and/or social entrepreneurship, experience in designing and facilitating peer learning and capacity-building initiatives, and a deep passion for social impact and strategic philanthropy.

The Senior Programs Manager will work under the supervision of the Programs Director and they will be part of a growing team with colleagues in London and Paris.

Epic will provide a friendly working environment as well as good opportunities for professional growth and network building. This is a unique chance to join an innovative organization dedicated to achieving social impact and changing the philanthropic sector.

Key responsibilities: 

• Manage the relationship and continuous monitoring of portfolio organizations. This involves acting as the point of contact for a portion of the portfolio's organizations, including reviewing and analyzing monitoring data and supporting grant-making processes. .

• Develop, promote and manage a program made up of initiatives and practices that contribute to the organizational development and growth of nonprofits. This would include developing capacity building initiatives and facilitating peer learning spaces responding to grantees’ needs.

• Contribute to the selection of strong organizations for the Epic portfolio. This will notably involve conducting due diligence following Epic's framework, reviewing processes and documents, conducting interviews with candidate organizations, and carrying out selection visits.

• Contribute to the development and management of effective partnerships for Epic's programs (e.g., sourcing partners for selection, pro bono partners for capacity building, etc.) and identify collaboration opportunities.

• Work with the Programs team to implement systems and processes to evaluate the impact of Epic's programs worldwide and contribute to demonstrating the value of unrestricted funding.

• Contribute to Epic's research program and knowledge management (reports, case studies, analysis of trends and developments in the philanthropy field) and help develop Epic's thought leadership and reputation as a key player in the philanthropic sector on smart-giving.

• Facilitate and liaise with other teams within the foundation, to keep portfolio organizations' data, analysis and information up to date to support its relationships with donors and target audiences.

• Participate in the development and execution of the Programs team's strategy, in alignment with Epic's mission, values, and organizational objectives.

• Collaborate with other Epic teams to develop internal and external knowledge management and promote the work of portfolio organizations and the Programs team.

• Any other duties that may be assigned within the scope of the role.

Required  skills and qualifications:

• Right to work in France or the United Kingdom (Epic is not able to sponsor visas)

• 7+  years experience in non-profit organisational development and programs and / or philanthropy strategy and grant-making.

• Technical expertise in one or more of Epic’s key priorities (i.e.: social entrepreneurship, social impact evaluation, youth empowerment and trust-based philanthropy).

• Previous experience and knowledge of appropriate tools and methodologies to build capacity and learning processes for organisational development and scaling social impact.

• Expertise of working with relevant IT, such as CRM systems and project management tools. In particular familiarity of working with AI, to help enhance efficiency, learning and analysis. 

• Strong understanding and expertise in nonprofit management, design, and impact analysis and the ability to assess a nonprofit across impact, operations and governance. 

• Strong analytical and evaluative skills, especially analyzing data and research - both qualitative and quantitative - and specifically those related to programmatic monitoring, impact assessment and learning.

• Strong facilitation skills and ability to navigate complex  power dynamics and multi-stakeholder spaces.

• Strong writing skills and ability to communicate effectively (written and orally) to diverse audiences in English (and French desired).

• Experience of working in a lean and entrepreneurial organization with a high degree of self management; strong project management skills and ability to manage a high-volume workload at a fast pace.

Desired Skills

• Experience and understanding of key challenges and opportunities faced today by social entrepreneurs, especially around scaling and growth ambitions 

• Technical experience in developing and implementing internal systems geared towards impact assessment, evaluation and learning

• Understanding of best practices in the philanthropic sector and strategies for supporting social impact and trust-based giving. 

Recruitment Process

Please note that interviews will be conducted in English.

1. First stage panel interview 

2. Written Test

3. Second stage panel interview 

4. Interview with the Chief Operating Officer

5. Interview with the Founder and CEO

Contract Details (UK only)

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).

• Contract type: Permanent, full-time

• Salary range: £50-60k depending on experience

• Start date: As soon as possible but within 2 months of the offer

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days remote working per week.

• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year. 

• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 

• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.

• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).

• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.

• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

How to Apply (for UK): 

Please use charity Job to submit a copy of your CV and a cover letter. Applications without a cover letter will not be considered. 

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

We are committed to ensuring you have a positive and comfortable experience.

Job Title:  Development Manager

Location:  London

Reports to:  Chief Executive Officer

Job Summary

The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.

This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.

Principal responsibilities

Donor engagement and communications 

• Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
• Represent the organisation vis-à-vis donor representatives 
• Support HNWI donor benefits structure and cultivation plans
• Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.

Grant management and oversight 

• Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals 
• Timely acknowledgement of all contributions and compliance with donor requirements
• Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
• Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. 

Strategic vision and guidance: 

• Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
• Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.

Research and intelligence: 

• Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
• Monitor and ensure a solid pipeline of donor prospects

Team coordination and collaboration 

• Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
• Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates 
• Support colleagues to adhere to agreed fundraising roles and responsibilities 

Communications 

• Ensuring effective and timely communications to donors, Crisis Action’s board and team 
• In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
• Timely production of high-quality fundraising updates for our Board 

Data and Systems Management 

• Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes 

Job Specifications 

Essential Skills & Experience

• Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
• A proven track record of engaging with foundations and government officials to secure and manage grants
• Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
• Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving 
• Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals 
• Strong all-round communication and storytelling skills
• Experience producing a range of communications materials for different audiences
• Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
• Proficiency in CRM systems (e.g., Salesforce) and grant management tools
• Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
• Financial literacy and a proven ability to understand and construct budgets
• Collaborative and empathetic approach to team and donor engagement 
• Enthusiasm, initiative and willingness to learn
• Ability to work well under pressure and meet deadlines 
• Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
• Fluency in oral and written English 
• Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
• Ability/willingness to travel to staff retreats and for donor visits. 
• Legal right to work in the UK

Desirable skills and experience

• Proficiency in additional languages
• Established donor networks
• Experience managing major gifts and cultivating individual donor relations
• Knowledge of conflict, human rights, or social justice issues

Key Relationships

• Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary & Benefits 

Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. 

Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. 

DEI (Diversity, Equity and Inclusion) Statement

Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit. 

Salary: £29,000 - £34,000
Contract: Temporary (up to 4 months)
Location: London – Hybrid working
Closing date: ASAP

We have a great opportunity for a Database Officer reporting to a Senior Data Lead, working for a nationally recognised youth charity.

As Database Officer, you will be responsible for supporting the day to day management, maintenance and development of the charity’s CRM and organisational databases, with a strong emphasis on Microsoft Dynamics. Working closely with teams across fundraising, finance and central services, you will ensure that data is accurate, well structured and fit for purpose.
You will support data imports and exports, troubleshoot user issues, help configure entities, workflows and reports within Dynamics, and assist with data cleansing and quality checks.
To be successful as the Database Officer you will need:

• Strong experience using Microsoft Dynamics
• Experience working with databases or CRM systems
• Excellent attention to detail and problem solving skills

If you would like to discuss this role with us please contact us and quote the reference 2932AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

About Degrees

The Degrees Initiative is a UK-based NGO that builds the capacity of the Global South to evaluate solar radiation modification (SRM) geoengineering, a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that the Global South should be empowered to conduct its own research and to play a central role in SRM discussions. The initiative has been working in different forms for fifteen years, and our work receives worldwide coverage and widespread acclaim. 

We seek a Fundraising / Development Manager to manage relationships with our existing funders and to help bring in new donors and partners to diversify our funding base. This position offers a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower the Global South, and contribute to one of the world’s most important climate-change debates. If you are an ambitious, relationship-driven fundraising leader with an interest in climate policy, science or global development, this is an opportunity to step into a role with purpose, international influence, and real impact.  

The charity is rapidly scaling up, recently doubling its annual budget to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry.

Role

We now seek a full-time team member to build on this base. Reporting to the Chief Operating Officer (COO) and working closely with the Founder & CEO and the Chair of the Trustees, the Fundraising / Development Manager will support and coordinate fundraising efforts aimed at securing multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship, and will support and coordinate the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning

• Work with the CEO, COO, Senior Philanthropy Advisor, the Chair of the Trustees, and other senior staff to support the development and implementation of a multi-year fundraising strategy aligned with organisational objectives; 

Pipeline development & new opportunities 

• Maintain and coordinate the fundraising pipeline, supporting the fundraising activities of senior staff and the Chair; 

• Support the identification and development of new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis; 

• Reach out to networks of climate philanthropy advisors for referrals; 

• Manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals; 

Donor stewardship & reporting 

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices; 

• Ensure and manage ongoing reporting; 

Events & engagement 

• Working with the Events Manager, help design and deliver fundraising events for existing and potential funders, particularly in the UK and US; 

• Manage invitation lists, track attendance and ensure bespoke follow-up to attendees; 

• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community; 

• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration 

• Support the development and implementation of structured processes across the entire fundraising and donor lifecycle; 

• Develop and track KPIs, providing regular reports to senior staff and the Trustees; 

• Be responsible for fundraising data, contacts and administrative records. 

Qualifications 

Essential 

• At least ten years’ experience in fundraising or transferrable relevant experience;

• Track record of helping secure six- and seven-figure grants income from foundations, major individual donors, and/or public agencies; 

• Strong organisational and project management skills; 

• Experience and comfort with Microsoft 365, fundraising CRMs and other common software tools; 

• Experience organising events; 

• Ability to write clearly and communicate effectively in English with a keen attention to detail; 

• Strong interpersonal and relationship building skills, including an ability to work with people of all levels and backgrounds; 

• Experience creating and maintaining fundraising processes; 

• Ability to adapt and remain comfortable in a dynamic, remote start-up environment in a small organisation; 

• Ability to travel internationally; 

• Legal right to work in the UK. 

Desired

• Experience successfully fundraising from climate donors; 

• Experience with a strong network of international funders; 

• Experience building and scaling a fundraising effort; 

• Experience supervising staff (as we expect the team to grow in future); 

• Tech savvy and eager to work with new software solutions; 

• Knowledge of climate science, policy and SRM. 

Benefits of working at Degrees 

• You will join a growing and dynamic charity operating at the intersection of climate change and global development.

• You will have the opportunity to contribute to a potentially high-impact issue by helping shape global conversations on climate science, empowering researchers in the Global South, and collaborating with some of the world’s leading SRM experts.

• The role is fully remote, allowing you to live anywhere within the United Kingdom. The charity has no central office and offers each employee up to £250 per month (including VAT) to cover co-working space costs. The team meets face-to-face at quarterly ‘awaydays’ in the UK, which are organised and paid for by the charity.

• Degrees provides an 8% employer pension contribution with no required employee contribution, which is generous by the standards of the UK third sector.

• The role includes opportunities for international travel.

• You will receive 36 days of annual leave per year, including UK public holidays.

• Personal development budget of £1,000 per year.

We are looking for a passionate and empathetic communications professional to develop, build and manage our public profile. This is an exciting opportunity that comes at a crucial moment for the organisation. We are looking for someone who understands how to co-create with people with lived experience to engage people with the work we do across England, Sierra Leone and Syria.

This is a hands-on role within a small team, shaping campaigns, managing social media and communications, and amplifying the impact of our programmes. You’ll play a key role in:

• Developing and delivering marketing & comms strategy

• Creating engaging content across digital platforms

• Growing audiences and strengthening the organisation’s voice

• Supporting fundraising, partnerships and programme visibility

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website. You can also ask for free and private help with your application by contacting them directly.

What does it take to lead the national voice for special schools at a time of real change?

Chief Executive Officer (CEO) – National Association of Special Schools (NASS)

National – home-based, with regular travel across England and Wales, particularly London

£90,000–£110,000 per annum

Full-time, permanent.

About NASS 

The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.

We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.

This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.

As our next Chief Executive, you will:

• Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
• Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
• Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
• Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
• Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
• Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
• Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
• Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
• A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
• A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
• A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
• A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
• Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
• Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
• Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
• Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.

Why NASS?

• This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
• You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
• NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
• The organisation offers a genuinely influential platform, with strong connections across the sector and with government.

Application

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 8th June 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. 

• Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week 

• Salary: £60,000 per annum 

• Location: London Victoria/ Hybrid 

• Some evening and weekend work may be required, which can be claimed as TOIL 

• Reporting to the CEO 

• Line Management of 3x staff

About the Charity 

A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. 

The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. 

We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. 

About the role: 

As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. 

You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. 

This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. 

Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. 

You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. 

Benefits: 

• Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)   

• Option for 2 Me days   

• 25 days annual leave entitlement

• Option to swap bank holidays for other religious holidays  

• Team Socials  

• Birthdays off  

• Working in a value led organisation, where we see and share the impact we have on children every day 

Responsibilities 

Strategy & Leadership 

• Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission. 

• Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. 

• Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. 

• Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. 

• Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. 

• Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. 

Governance & Operations:

• Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. 

• Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.

• Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures 

• Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. 

• Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO 

• Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. 

• Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). 

• Act as the key contact with the landlord and the charity’s IT contractors, as and when required 

Income Generation, Partnerships and Communication:

• Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.

• Play a key role in planning and delivering the 10-year anniversary event in May 2027. 

• Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.

• Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools

• Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. 

• Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence 

Finance & Sustainability 

• Hold accountability for the operational delivery and financial sustainability of the charity. 

• Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. 

• Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. 

• Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. 

• Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures 

Personal Specification 

Strategic Leadership & Drive 

• Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. 

Organisational governance 

• Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. 

• Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. 

• Excellent organisational & project management skills 

Vision, stakeholder engagement and influence 

• Experience cultivating strategic partnerships with schools, funders, and external stakeholders. 

• A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. 

• Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. 

Change Management & Adaptability 

• Experience in an interim/ short term role 

• Strong people management skills, with a warm and accountable approach to developing and supporting others. 

Desirable:  

• Experience working directly with school and corporate partnerships 

• Experience using Salesforce.  

• Experience working with trustees

How to apply & Dates 

To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.

The ideal start date is August 2026 

The interview process and dates will be: 

• Rolling initial conversations as and when suitable candidates apply 

• First formal interviews (online) 27th May 

• Final interviews & presentation (in person) 2nd June

Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.  

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.  

Safeguarding commitment   

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.   

Equity commitment      

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.    

 If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.    

 We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.   

You can find out more about our commitment to anti-oppression on our website.  

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

The Talent Set is excited to be partnering with our client on a brilliant Corporate Partnerships Executive opportunity. This is a varied role that will give you the change to work across a range of corporate fundraising activities. You will support the Manager to deliver excellent stewardship to engage current partners, take a lead on prospect research and pipeline development, and create compelling content for new business opportunities. As part of a small high value team, there is lots of opportunity to get involved more broadly and develop understanding of the other income streams too.

Key Responsibilities

• Support with the account management of existing corporate partners, ensuring meaningful stewardship
• Identify and research prospective corporate supporters, building a pipeline of potential partners
• Support the Corporate Partnerships Manager with engaging new prospects, helping to create compelling content and supporting information
• Maintain detailed information on the CRM system for effective prospecting and partner engagement

Person Specification

• Strong administration and research skills to develop fundraising opportunities
• Relevant corporate fundraising experience, or similar experience in other fundraising areas
• Database experience to maintain up-to-date information on partners, SalesForce is preferable but not essential
• Strong communication and writing skills, with ability to build good relationships with internal and external stakeholders
• Attention to detail and strong organisational skills
• Passionate about corporate fundraising

What’s on Offer
Salary: £38,399
2 days pw in London office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.