Customer relationship manager jobs

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an organised and proactive Programme Officer (Communities & Opportunities) to coordinate our City Shapers programme and provide operational support across Kitchen Social, helping deliver meaningful opportunities for young people and strengthening communities across London.

This is an exciting opportunity for someone who enjoys bringing people together, building relationships and making programmes happen. As the lead coordinator for City Shapers, you'll work alongside community organisations and young people to deliver social action opportunities that help young Londoners develop confidence, employability skills and a stronger connection to their communities.

Alongside leading City Shapers, you'll play an important role in supporting the operational delivery of Kitchen Social, one of London's largest holiday food programmes. You'll help coordinate partner communications, maintain programme systems and data, support reporting and financial processes, and ensure our community partners receive the information and support they need to deliver high-quality provision for children and families.

You'll work closely with colleagues across the Communities & Opportunities team to ensure our programmes run smoothly, identifying opportunities to improve processes, strengthen delivery and share learning. Whether you're coordinating an event, maintaining programme information, supporting community partners or analysing participation data, you'll help ensure our work is organised, effective and centred around the needs of young Londoners.

We're looking for someone who enjoys working collaboratively, takes pride in being organised and is motivated by making a positive difference. You'll be equally comfortable building trusted relationships with community organisations, coordinating multiple priorities and using systems and data to support high-quality programme delivery.

This is a role for someone who wants to combine excellent programme coordination with genuine social purpose. If you're passionate about creating opportunities for young people and want your work to contribute to stronger communities and better outcomes across London, we'd love to hear from you.

What you'll bring

You'll have experience coordinating programmes, projects or community initiatives, building positive relationships with a range of stakeholders and managing competing priorities effectively. You'll be confident using digital systems to maintain accurate records and support reporting, while always looking for practical ways to improve how programmes are delivered. Most importantly, you'll be organised, collaborative and committed to helping young Londoners thrive.

We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.

SELECTION PROCESS

Deadline for applications: Friday 24th July (midday)

Shortlisting: Monday 27th July

Interview: Friday 31st July The interview will in-person.

(We will contact you by Tuesday 28th July to confirm)

We recognise that people have different working styles, strengths, and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge, and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered

Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, the Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position.

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s Key Relationships programme raises around £15–16 million each year from major donors, trusts, foundations and legacies, playing a vital role in funding the organisation’s campaigning work.

We are looking for a talented relationship fundraiser to manage a portfolio of major donors and prospects, building authentic relationships that inspire significant philanthropic support for some of the world’s most urgent environmental challenges.

This is an exceptional opportunity to join one of the charity sector’s most successful major gifts programmes. Working closely with the Deputy Head of Major Gifts, you will take ownership of a portfolio of committed supporters, developing tailored cultivation strategies, making significant asks and delivering exceptional stewardship.

Much of your portfolio will comprise existing donors with considerable potential for growth, while you’ll also bring new supporters into the pipeline through thoughtful prospecting and relationship building. You’ll create meaningful opportunities for donors to connect with Greenpeace’s work, whether through one-to-one meetings, campaign briefings, events or bespoke engagement experiences that reflect their individual interests and motivations.

You’ll join a highly collaborative fundraising team with dedicated Events & Operations support, prospect research resource and strong internal relationships across the organisation. This is an opportunity to develop your major gifts expertise, take ownership of high-value relationships and play a visible role in the continued growth of Greenpeace UK’s philanthropic fundraising.

As Major Gifts Officer, you will:

• Manage a portfolio of major donors and prospects, building trusted relationships that maximise long-term philanthropic support
• Develop and deliver tailored cultivation, solicitation and stewardship strategies for each supporter, taking responsibility for the full donor journey
• Identify new prospects, secure meetings and create bespoke engagement plans that build a strong pipeline of future supporters
• Make compelling asks through face-to-face meetings, telephone conversations and written proposals, securing significant gifts for Greenpeace UK’s priorities
• Create meaningful opportunities for donors to engage with Greenpeace’s campaigning work through events, briefings, visits and other bespoke experiences
• Work closely with colleagues across fundraising, campaigns and communications to develop inspiring donor propositions and stewardship
• Manage your portfolio using donor insight, research and pipeline planning, ensuring accurate CRM records and contributing towards ambitious income targets
• Play an active role within the Major Gifts team, sharing intelligence, supporting colleagues and contributing to the continued success of the programme

Essential skills and experience:

• Experience identifying, cultivating and securing significant gifts from HNWIs or experience of personally securing high value income through developing relationships with individuals, for example strategic corporate partnerships or relevant out-of-sector experience.
• Experience managing a portfolio of donors, clients, accounts or comparable external relationships, developing tailored engagement strategies that build long-term relationships
• Excellent written and verbal communication skills, with the ability to develop compelling proposals, pitches and donor communications, and build credibility with senior stakeholders
• Strong organisational skills, with the ability to manage multiple relationships simultaneously, prioritise competing demands, maintain accurate records and deliver against income or commercial targets
• A warm, authentic and emotionally intelligent relationship-builder, able to adapt your approach to different audiences and create meaningful engagement opportunities
• Confident representing an organisation professionally at meetings, events and other external engagements
• A collaborative approach, sound judgement and genuine commitment to Greenpeace UK’s values and mission

Desirable, but not essential:

• Substantial major donor fundraising (full cycle) experience
• Experience securing high 5-figure or 6-figure+ gifts or comparable high-value income
• Experience of capital campaigns or other strategic relationship fundraising

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions (click on 'Apply' to view these). 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Contract:​ Full Time, fixed-term contract for 8 months from September 2026​

Salary: £26,227.50 (£29,732.78 with London Office Allowance) plus competitive pension

Please note that although the deadline is 9am on 13 July 2026,  we may close earlier based on the success of applications received.

You will be joining us at our busiest time and will have day to day logistical and admin responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work. You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would particularly suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar. ​

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

You will be joining the recruitment team for Approach Social Work, a three-year programme where participants qualify as a social worker, study for a master's degree and work directly with children and families.​

Our recruitment team is made up of:​

• Attraction team: who work to attract people to Approach from the areas we
• work nationally, and support applicants to progress and succeed in their applications​
• Selection team: who deliver the high-volume selection and assessment process​

As a Selection Coordinator, your work will be integral to our mission to create social change for children who do not have a safe or stable home. 

Please see the job pack for a full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We're looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

For further information about this role, please contact , Hiba Dajani - Selection Officer (see job pack for contact details). ​

We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£42,500.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.

- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.

- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.

- Manage ticket and incident escalations, as appropriate.

- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results

What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Join our creative team and help tell the stories that inspire people to support Dorset County Hospital. You will create engaging content across multiple platforms such as social media, website, email and print  to raise awareness, drive donations and strengthen supporter engagement.

You will:

• Grow social media audiences and engagement through compelling storytelling with photos, video, graphics and engaging text
• Manage day-to-day website updates including news articles, patient stories and appeal updates
• Create and design regular e-newsletters using Mailchimp
• Use Canva to design posters, leaflets and digital assets following brand guidelines
• Work with Facebook advertising and Facebook donate to increase donations and reach
• Liaise with ward teams to create content about equipment and facilities donations have funded
• Attend events to capture content and represent the Charity
• Collaborate with the Communications and Marketing Manager to deliver effective campaigns with clear calls to action
• Manage data and supporter sign-ups ensuring GDPR compliance
• Use Google Analytics to optimise website performance and donor journeys
• Build and maintain a stock image library

About You

You will have:

• HNC/HND/Level 4 qualification or extensive communications experience
• Proven track record in delivering effective communications and marketing
• Understanding of communications best practices (GDPR, acquisition, engagement)
• Experience managing campaigns and promotions to achieve income targets
• Website content management experience
• Experience producing digital and offline content for specific audiences
• Excellent written and verbal communication skills
• Strong relationship-building skills
• Creative problem-solving abilities
• Digital marketing and social media expertise
• High attention to detail
• Ability to manage multiple projects independently
• Competent in Microsoft Office, Canva and CRM systems
• UK Driving Licence

Desirable:

• Knowledge of Google Ad Words and social media tracking/reporting
• NHS or healthcare charity experience
• Confident public speaker

What We Offer

• Hybrid working with flexibility
• NHS pension scheme
• Employee assistance programme
• See the direct impact of your work every day
• Supportive, collaborative team culture

Closing date: 12 July 2026
Interviews: 20 July 2026

Equal Opportunities: We welcome applications from all suitably qualified candidates.
Safeguarding: All appointments subject to satisfactory references and pre-employment checks.

Head of Industrial Relations

£68,602 per annum + excellent benefits.

Home-based with travel to meetings/training across the country as required

Full time, permanent.

Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.

Make A Difference

This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.

Why This Role Matters

As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.

Who We’re Looking For

Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.

What You’ll Be Doing

You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.

What our client can offer

Our client is an equal opportunities employer and offers a very generous package of benefits including

· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.

· Generous leave: 33 days annual leave + bank holidays.

· Pension: 9% employer contribution.

· Professional development: Ongoing training and peer support.

· Expenses covered: Travel, home-working allowance, and equipment provided.

· Inclusive culture: They welcome applicants from all backgrounds and communities.

They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.

If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.

INTERESTED?

The closing date for application is 4pm on Wednesday 5 August 2026.

Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.

Start date: Tuesday 1 December 2026 but dependent on individual circumstances.

TO APPLY

To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.

We're looking for a compassionate and resilient Support Worker to join our Mental Health Service located in Richmond. No personal care or experience required, just the right values.

£29,004.00 per annum, working 37.5 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:

• Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
• Building supportive, trusting relationships with customers.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable

• Experience working in mental health

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

For over 50 years, SIA has supported people affected by spinal cord injury to live full and independent lives.

We are looking for a Finance Coordinator to play a key role in keeping our finance function running accurately, efficiently and smoothly, helping us make every pound count for the people we support.

Finance Coordinator
Contract: Permanent
Hours: Part-time, 21 hours per week
Location: SIA House, Milton Keynes, MK6. We offer hybrid working, with the expectation of three days per week in the office (pro-rated for part-time employees).
Salary: £36,090 per annum, pro rata

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

Reporting to the Finance Manager, you will take the lead on day-to-day finance administration and processing across SIA and its subsidiaries, from purchase invoices and bank reconciliations to payroll preparation and credit control. You will also help drive improvements to our finance systems and processes, and act as a first point of contact for finance queries from colleagues across the organisation.

This is a great opportunity for an experienced finance professional who enjoys ownership of a varied workload, likes solving problems, and wants their work to have a direct, visible impact on a charity's mission.

What you will be doing

• Leading on core finance processing: purchase invoices, credit cards, expenses, income, journals, supplier payments and petty cash.
• Preparing monthly bank reconciliations and balance sheet control account reconciliations.
• Leading the production and monitoring of the aged debtors report, working with colleagues to chase overdue accounts.
• Preparing and submitting payroll information to our outsourced payroll provider, and resolving payroll queries.
• Supporting year-end accounts preparation and liaising with auditors.
• Contributing to finance and CRM systems development, and leading finance systems induction and training for staff.
• Helping to shape and update finance policies and procedures.

What we are looking for

• Proven experience supporting a finance function in an SME or charity.
• Strong numeracy, attention to detail, and experience with purchase ledger, sales ledger, bank reconciliations and month-end processes.
• Confidence working with finance systems, and comfortable adopting new digital tools (experience with Microsoft Dynamics Business Central, Continia or Jet Reporting is a plus).
• AAT qualified, or actively studying towards AAT, is desirable.
• A clear communicator who can explain financial information to colleagues at all levels.
• Someone who shares our values, works well collaboratively, and takes pride in getting things right.

Why join us

• 28 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after two years
• Group pension scheme with 6% employer contribution
• Group life assurance and healthcare cash plan
• Employee Assistance Programme and discounted gym membership
• Employee volunteer days
• Free car parking at SIA House
• Genuine investment in your development, with a dedicated budget for training and growth
• Hybrid working, with three days a week based at SIA House, Milton Keynes (pro rata).

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 9am, Wednesday 22 July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

Offering paid internship opportunities for those who are blind or partially sighted across a range of different areas.

Thomas Pocklington Trust is a national sight loss charity supporting blind and partially sighted people to live the lives they wish to lead.

We currently have five internship opportunities available across a range of teams. Full-time and part-time opportunities are available, with all roles paid at the Living Wage Foundation rate.

We offer internship opportunities within a supportive environment where you will be able to develop numerous workplace skills alongside your day-to-day role. You will have the opportunity to network with other interns on the programme.

The key benefits:

• Comprehensive learning and development programme
• A mentor with lived experience
• Competitive compensation
• Technology training
• Employability support from TPT's Employment Team
• Networking with other visually impaired interns

Personal specification:

• This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.

For specific personal specifications, please visit our website to view each role.

We have the following roles available:

• Employer Engagement and Partnerships Intern
• Employment Intern
• Policy and Campaigns Intern
• SLC Projects Intern
• Volunteer and Participation Intern

Permanent, Full Time (35 hours per week)

Agile working arrangements in place

Closing date:13th July 2026

Interview date: Week commencing 27th July 2026

Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.   

This role will help us to do this by managing our organisation’s cash, funding, and investment activities while ensuring accurate financial reporting and compliance.

In this role, you will be responsible for... 

• Complete and accurate processing and recording of treasury transactions in line with the treasury accounting processes and policies
• Cashflow and forecasting to ensure that liquidity ratios are met at all times and sufficient cash is available to meet business requirements
• Preparation of timely financial reporting for Development and Growth
• Develop and maintain strong relationships with relevant colleagues, including the wider Finance Team

We are looking for people who are/have... 

• Experience with treasury management systems
• Strong understanding of accounting principles and financial reporting
• Experience in treasury, cash management, or financial accounting
• Part-qualified or fully qualified (ACA / ACCA / CIMA or equivalent)

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#treasury #finance #housingjobs #recruiting #Manchesterjobs

Support Worker

We're looking for a passionate, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Tower Hamlets

£20,010.00 per annum, working 26 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role is: - 2x 13 hour shifts per week, including weekends and bank holidays
Needs to be available for Friday team meetings

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive
* atmosphere
* Working proactively with other members of the team to handle the service caseload and
* administrative responsibilities
* Conducting key work sessions as required, that are innovative and engaging in order to
* achieve individual goals
* Ensuring ongoing assessment and management of risks associated with customers within
* an attitude of 'positive risk taking'
* Providing support with daily living activities, including practical assistance to support
* customers to independent living e.g. budgeting, cooking, establishing a night time routine
* Supporting customers to maintain a healthy environment and where appropriate assisting
* them to clean their accommodation and maintain good personal hygiene
* Assisting in the recording and reporting of customer incidents
* Managing customer referrals, completing assessments and obtaining and maintaining all
* relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage
* customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Essential
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable
* Experience working in a mental health setting or service.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

We are looking for passionate practitioners to provide proactive support to individuals impacted by gambling harms. As part of our team you will deliver and develop our offer of gambling support and play a key role in engaging and inspiring a range of diverse communities.

Facilitate referrals, provide advice / guidance, assessment, brief and structured interventions, and group programmes to individuals experiencing difficulties with gambling.

“If you have experience working in the Drug & Alcohol, Mental Health or Supported Housing sectors, we recognise that you bring valuable transferable skills that can be effectively applied to supporting those experiencing Gambling Harms.”

We have roles available in the North East and Yorkshire & Humber regions.

North East: Focus on support for adults, working peripatetically across the North East and including travel to the service’s Gambling Hub in Sunderland.

Yorkshire & Humber: Focus on support for young poeple 16-24,working peripatetically within the community in Yorkshire & Humber.

Do you have?

• A professional Diploma (Level 4) or equivalent in a relevant field e.g. Health and Social Care, Counselling, Psychology.
• Experience of providing 1-1 or group support in a community setting.
• A passion for developing and delivering quality community services, working in partnership to develop reciprocal relationships with other services and organisations.

If so, we want to hear from you!

NECA offers;

As a local charity, we provide purposeful work complemented by a comprehensive induction and onboarding program. To support your professional growth, you will have access to Skills for Health training, alongside the following employee benefits;

• Enjoy a 35-hour work week (full time).
• Hybrid working.
• Flexibility in start/finish times.
• Free Staff Parking.
• Scottish Widows pension.
• Employee Assistance Programme.
• Private Medical Insurance.
• 24/7 digital wellbeing platform with gym and wellness studio.
• BenefitHub retail & lifestyle discounts + Eligibility for charity worker discounts.
• Two times death-in-service benefit.
• Access to PayCare healthcare cash plan.
• 4.8 weeks of annual leave (rising to 6 after a year) plus bank holidays.
• Occupational Sick Pay Scheme.