Development research manager jobs

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team covers the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• SQL (SSIS, SSRS) knowledge
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience

Closing date for applications: 9:00 on Wednesday 19th November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Birmingham and Solihull
Hours: 20:00 – 08:00 hours (combination of day and night working*)
Contract Type: Permanent / Development Role
Salary: £36,277 to £43,683
(Progression to Band 7 £44,835 to £51,306 based on competencies)
Closing Date: 27 November 2025 **

Are you passionate about delivering exceptional palliative care and ready to advance your clinical career?

At Birmingham Hospice, our patients are at the heart of everything we do. From our Inpatient Units to our Living Well Centres and bereavement counselling services, we are here for our community when they need us most.

We are delighted to offer an exciting opportunity to join our innovative Specialist Palliative Urgent Response Service (SPUR). This role is perfect for a motivated and compassionate health professional eager to develop expertise in specialist palliative and end-of-life care.

As a key member of our dynamic team, you will rotate between triage and clinical duties, responding to urgent calls from patients, families, and professionals across Birmingham and Solihull. You’ll provide timely, expert care—often within a two-hour window—making a real difference when it matters most.

Development Opportunity

This is a developmental role with full funding and support to complete the Non-Medical Prescribing (V300) qualification within your first 12 months. You will gain advanced clinical skills and prescribing authority, enhancing your autonomy and impact. * During the development phase of this role, you will work a mix of day and night shifts. Once you progress to Band 7, the role will predominantly be night shifts.

What We’re Looking For

· A registered health professional (e.g., RGN or HCPC)

· Passionate about palliative and end-of-life care

· Able to work independently and collaboratively across systems

· Committed to continuous learning and service improvement

Why Join Us?

· Be part of a team that delivers compassionate care 24/7.

· Help shape a new service, grow your skills, and make a meaningful difference to patients and families when they need it most.

· Enjoy a generous benefits package

· Retain NHS continuous service benefits (pension and annual leave)

Come join us and together, we can make every moment matter 

** Please note: This vacancy may close earlier than the stated deadline if we receive a high volume of applications

We pride ourselves on being a values-driven organisation, and we’re looking for a like-minded Operations Manager to join the team in this new role.

Blending people skills with project and process expertise, you will be organised and adaptable. You will be adept at spreading yourself across multiple functions and have the right balance of assertiveness and human touch to get things done. We are looking for someone with strong oral and written communication skills, who will be able to lead meetings and write effectively for a wide readership. This is a varied role, in a lively and friendly organisation where no two days are the same, which will suit someone with a strong interest in criminal justice.

You may come to us as an already-established manager, or someone looking to step up into a more senior role. You may have experience across some of the usual operations functions, such as HR, facilities management and project management. Or, you may have developed a specialism in your career and be looking for a wider remit and leadership role.

Research tells us that marginalised groups of people may not apply for jobs unless they meet 100% of the criteria. We also know that good applicants can come from many backgrounds with different experiences that might not seem “standard”! We’d still love to hear from you, even if you don’t feel like you check all the boxes as you read through this job pack. We value people who bring unique perspectives and knowledge to our team.

We hope you’ll apply: what is most important to us is sharing our values and attitude to work – the rest we can work on through our culture of feedback and development.

We are seeking an outstanding Philanthropy and Partnerships Manager (Maternity Cover) to secure and manage income from Corporate Trust and Foundations, Major Donors and Corporates. We are looking for an experienced and ambitious Philanthropy and Partnerships Manager to join our award-winning fundraising team as a maternity cover.

If this sounds like you, we’d love to hear from you.

At Hand in Hand, we help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.

Since 2003, from Afghanistan to Zimbabwe, we’ve helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Our members’ achievements (so far) include:

· 6.6 million new and improved enterprises

· 11.6 million new and improved jobs created.

· 6.3 million members mobilised.

· 29.1 million indirect beneficiaries (families) impacted.

· 300% Return on Investment

Hand in Hand International is based in Baker Street, central London, with a flexible working policy that includes work-from-home Mondays and Fridays. Our team works with partners throughout the global Hand in Hand network, specialising in fundraising, strategic and programmes advice, and donor relations.

Fundraising Development Executive / Swyddog Datblygu Codi Arian

Salary: £28,000

Working Hours:  35 hours per week with flexible working

Place of work: Home / Cardiff City Centre Head Office (1 day a week minimum Head Office working).

We provide you with the IT equipment you’ll need and for home working you’ll need to have a suitable working area

How to apply: Please email a CV & Cover Letter by the 27 November stating how your experience matches the person specification along with your motivation behind your application. Full details can be found on our Work with Us page on our website.

The Fundraising Development Executive job

An exciting fundraising admin job where your work has a direct impact to help people with cancer. You’ll be joining an experienced and passionate team of changemakers who generate income to support over 190,000 people in Wales living with cancer and beyond.

In this Fundraising Development Executive job you can expect to be doing things like:

Stewarding our individual giving supporters giving them first class service over the phone and electronically or running a supporter process yourself

Being a key player in the day to day running from start to finish of our Individual Giving fundraising projects such as Free Wills campaigns, Lottery, Payroll Giving, Individual Giving and annual raffles campaigns helping develop their growth

Keeping our database and admin systems running smoothly keeping data right and correct, your project plans completed and worked to in a timely way and regular reports ran, written and produced

Understanding and interpreting data to help guide individual giving work and help source corporate clients

To do well in this Fundraising Development Executive role you’ll be able to:

Creatively come up with ideas in the team and communicate them appropriately and seek input from others

Show you’re a solution finder, proactive and adaptable in your supportive style and collaborative way of working with people

Be technically capable using a computer and the internet and confident using the phone, computers and internet to communicate

Communicate confidently to a mixture of groups and individuals and have great interpersonal skills when it comes to working with others

Keep on top of things when it comes to organisation, deadlines, accuracy and delivering quality work

This is an important job where the work you do helps people affected by cancer when they need it most. So, if you could join us and make a difference at Tenovus Cancer Care we can’t wait to hear from you!

Your Staff Benefits

In return you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:

Holidays that increase with length of service

Your birthday off work once you’ve been here for 12 months.

Opportunity to buy up to 10 days of additional annual leave per year

Occupational sick pay after completion of probationary period

Contributory pension scheme

A tailored induction and support programme to help you succeed and excel

An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support

The opportunity to participate in staff / volunteer activities to support the wider organisation

The opportunity to learn from, grow with, support and develop people who volunteer with US

About us

Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.

More about US

At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.

When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. We also have a Staff Social Committee who organise regular get togethers!

Your Personal Data

We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.

Should you have any queries regarding the use of your personal data, please contact us

Purpose

The Fundraising Development Officer supports the delivery of our individual giving programme, helping to nurture current supporters and attract new ones.

You will be responsible for building our regular giving support, implementing supporter journeys and co-ordinating our annual appeals. You will also work closely with the Head of Fundraising in developing our major donor plans, and support with other individual giving channels, including in-memory giving and legacy giving.

We are looking for someone who has great communication and relationship management skills, and a collaborative approach. You will be a self-motivated, proactive and analytical individual with the ability to build, manage and develop relationships across teams.

While a background in fundraising is desirable, it is not essential. If you bring the right skills and are willing to learn, we'd love to hear from you.

Key responsibilities and duties

• Manage our ‘Friends of Charlie Waller’ regular giving scheme, building the supporter numbers and engagement with the charity.
• Deliver exceptional supporter care to our regular supporters, recognising opportunities for deeper engagement and potential for further support.
• Implement the supporter journeys for regular and one-off donors, creating communications to engage them with the cause and understand the impact.
• Co-ordinate and deliver our appeals cycle, working closely with colleagues across the charity to collate appeal content, including case studies, statistics and images.
• Support the delivery and development of our major donor plans, identifying prospects within our supporter base and assisting with stewardship plans.
• Support the delivery and development of our plans for building in-memory and legacy giving, including the administering of gifts, stewardship of supporters and contributing to cultivation events.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
• Attend CWT events as appropriate to establish new contacts, develop existing relationships, and raise the profile of CWT with potential supporters.
• Ensure that systems and processes are effective, and that our database is being updated and utilised as the central source of information.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. 
• Routine call handling as part of the wider office administrative team.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

To apply

If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org 

The deadline for applications is 12 noon on Monday 24th November 2025.

Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

You will hear back from us by Friday 28th November, if not before and should you be shortlisted, an interview will take place w/c 1st December and will involve a competency interview along with a short written task relevant to the role.

We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

Please see the attached job description for our person specification.

Job Title: Health Community Engagement Manager – Birmingham and Solihull Integrated Care System

Salary:    SCP 39 to SCP 44 (£38,864 to £43,193) per annum

Responsible to:Head of Health & Social Care with a dotted line to relevant lead at NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board

Location:   Working hours divided between BVSC Offices (5th Floor, Latham House, 33-34 Paradise Street, Birmingham), NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board offices and home address, as agreed by BVSC.

Hours of work:35 hours

Contract Duration:Fixed term until 29 October 2027. Secondments from VCFSE organisations in Birmingham and Solihull are encouraged.

Health Community Engagement Manager

· Are you passionate about empowering communities to shape the future of local health and care?

· Do you thrive on bringing people and organisations together to drive system-wide change?

· Are you organised, strategic, and driven by equity and community voice?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are seeking an experienced and collaborative Health Community Engagement Manager to lead an ambitious new programme of community engagement across Birmingham and Solihull. Working in partnership with  NHS Birmingham & Solihull Integrated Care Board and NHS Black Country Integrated Care Board , BVSC, Warwickshire & Solihull Community and Voluntary Action (CAVA) and the Birmingham and Solihull VCFSE Leadership Alliance, this is a rare opportunity to help shape how communities influence decisions about health and care at a system-wide level.

You will play a central role in ensuring that the voices of local people, especially those most affected by health inequalities, are heard and acted upon.

As the Health Community Engagement Manager, you will lead the delivery of a wide-ranging engagement programme that connects health priorities with community insight and experience.

You will oversee ICB Community Panels, coordinate a small-grants scheme to fund VCFSE-led engagement, and support local organisations to evaluate and share their learning. You will work closely with BVSC Research, the NHS Communications and Engagement teams, and a wide range of local authority and community partners to ensure that engagement activity is coherent, inclusive and impactful.

This role blends strategic thinking with hands-on delivery. You will design and manage processes that make it easier for smaller, community-led and faith-based organisations to get involved in shaping health services. You will ensure that the themes emerging from community discussions are reported clearly and used to inform system strategy and policy. You will also play an active role in strengthening networks such as the Birch Network and the CHERP platform, supporting the sharing of good practice in engagement, research and policy development.

To succeed in this role, you will bring significant experience of community engagement within health or related fields, together with a deep understanding of the VCFSE sector in Birmingham and Solihull. You will be an excellent communicator, capable of working confidently with senior leaders as well as with grassroots community groups.

You will be comfortable leading projects, managing budgets and supporting others, while remaining flexible and solution-focused in a fast-moving environment. Above all, you will be motivated by a commitment to equity, inclusion and meaningful community engagement and involvement.

In return, you will have the opportunity to make a real and lasting impact on how communities influence health and care across Birmingham and Solihull. BVSC offers flexible hybrid working, a supportive and values-led culture, and opportunities for professional development through its networks and learning programmes.

If you are ready to help shape a more inclusive approach to health engagement and ensure that communities are at the heart of decision-making, we would love to hear from you.

Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions 

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment:   Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion:        Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity:      Building trust through delivering excellent outcomes 

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  From application to interview, we place inclusion at the heart of all we do. 

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

 For a job description please click here 

For an equal opportunities monitoring form please click here 

Closing date for applications – Wednesday 26 November 2025 at 10am

Interviews to take place – Tuesday 9 December 2025, in person

 Shortlisted applicants will be contacted by Tuesday 2 December 2025. If you have not been contacted by Tuesday 2 December 2025, you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Deputy Café Manager
Yorkshire Cancer Research Centre – Hornbeam Café, Harrogate

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Café Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 
 

The Role 
Reporting to the Café Manager, the Deputy Café Manager plays a vital role in leading and motivating a dedicated team of volunteers to drive fundraising efforts that fuel the charity’s ambitious mission to save 2,000 lives each year across Yorkshire. As a leading funder of cancer research in the region, the charity has a track record of supporting pioneering projects and clinical trials that prevent cancer and improve survival. 

As Deputy Café Manager you will champion the charity’s reputation as a trusted, professional organisation that operates with integrity and credibility. You will also deliver exceptional customer experiences, ensuring every volunteer and customer understands the powerful impact their support has on the people of Yorkshire.

Specifically, you will: 

Operational duties

• Play an active part in running our Café in Harrogate, supporting the Café Manager in implementing processes and ways of working.
• Support the Café Manager to maximise the income and profit of the Café through active stock management, replenishment, and rotation.
• Manage the efficient and effective day-to-day operation of the Café in the absence of the Café Manager.
• Maintain an up-to-date awareness of developments within the café/food service industry and recommend appropriate changes to the delivery of café services and products to the Café Manager.
• Maintain an up-to-date knowledge of product ingredients and support the Café Manager to coach volunteers and develop their product knowledge with regards to allergens.

People management

• Manage a team of well-trained volunteers and staff and take every effort to create a happy Café environment.
• Ensure there are sufficient volunteers and staff to support the effective operation of the Café during all opening hours.
• Support the Café Manager to ensure that all charity policies, cafe standards and operating procedures are communicated effectively to all staff and volunteers and are maintained and followed in a consistent manner. This includes Food Safety, Allergens, Health and Safety and Trading Standards.

Financial procedures

• Support the Café Manager to ensure accurate accounting and handling of stock.
• Maximising profitability through driving sales and managing and controlling costs, stock, and margins effectively.
• Prepare and complete all Café administration in the absence of the Café Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.

Customer service

• Develop and coach a team of volunteers and staff to deliver an outstanding customer experience.
• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
• Manage complaints effectively and efficiently, escalating to the Café Manager or Centre Manager where they cannot be resolved at a local level.

Other duties

• Be trained as a First Aider and Fire Marshal.

About You 

To be considered for this role, you will need: 

• To have experience of managing people/volunteers including recruitment and development.
• To have a proven track record in hospitality or catering.
• To have a Basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To have the ability to motivate self and others.
• To be resilient and adaptable to change.
•  A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A check on your professional qualification(s)
• A children’s workforce enhanced DBS check with barred list due to the possible requirement to supervise volunteers under the age of 18.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 26 November 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.

Job title: Head of Global Development, North America
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Passionate about major gifts fundraising and looking for your next big challenge? Or perhaps you are considering a purposeful pivot in your career, using hard won skills from a relevant context?

Here at Imperial College, we are recruiting our Head of Global Development, North America, to join our growing team. This is an opportunity to help drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.

You will drive growth in philanthropic support from high-net-worth individuals, build strong relationships with alumni and volunteer leaders, and deliver transformational gifts in support of our campaign goals. You will work closely with the Imperial Global USA Hub - Imperial’s first permanent presence in the US and a cornerstone of our global engagement strategy.

Imperial stands among the world’s top universities, ranked 2nd globally and 1st across the UK and Europe. Our research leads the field, with real-world impact woven into everything we do. From advancing climate solutions and artificial intelligence to breakthroughs in medicine and sustainable engineering, our work is helping to shape a better future and tackle society’s most pressing issues.

Our global recognition reflects more than just rankings; it’s the result of fostering a community where staff and students are empowered to excel. At Imperial, we’re dedicated to delivering an exceptional education, driving world-class research, and turning innovation into positive change.

You will have strong track record in securing major gifts or in income generation with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.

If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).

Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.

About the role

Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.

We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands. Travel expenses will be paid.

Key Responsibilities
Staff management

• Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
• Visit ELIs in school regularly to provide supervision, quality assurance and support.
• Recruit, train and induct new ELI practitioners as required.
• Design and create training materials for new ELIs.
• Provide annual training for teachers who have pupils taking part in the programme.
• Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
• Lead the fortnightly ELI meeting, supporting with any issues which may arise.

Programme delivery, school liaison and evaluation

• Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
• Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
• Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
• Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
• Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
• In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.

Platform development

• Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
• Liaise with the platform development team to feedback on platform bugs and areas of improvement.
• Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.

General responsibilities

• Liaise with Managers in all other departments as required.
• Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.

Qualifications Criteria

• Qualified teacher status (QTS)
• Right to work in the UK

Required skills & experience:

• Experience of working in education
• Experience of teaching or leading early reading and/or phonics
• Understanding of current phonics pedagogy and diversity of phonics schemes
• Experience of line management
• Highly motivated, energetic individual with excellent interpersonal and organisational skills
• Ability to adapt and embrace a changing environment
• Excellent personal planning and a proven ability to work independently
• Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
• Highly computer literate with hands-on experience of using MS Office and platforms and tools
• such as Google analytics, PowerPoint and more
• An understanding of Child Safeguarding
• A commitment to Chapter One’s mission and values

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Location: Remote, North of England with some requirement to travel (UK) and to spend time in London 

The Organisation

The CSJ Foundation was born out of the Centre for Social Justice (CSJ) an independent think tank, established in 2004 that studies the root causes of Britain’s social problems and seeks to address these through innovative policy recommendations to government. The CSJ has changed the landscape of our political conversation by putting social justice at the heart of British politics. This has led to some of the biggest welfare reforms in a generation. The CSJ Foundation is committed to ensuring the voices of grassroots charities are elevated to national decision makers. Our aim is to bring much-needed frontline experience into national policymaking. Utilising local networks and a philanthropic platform to guide investment, the CSJ Foundation will ensure that charities who are fighting the root causes of poverty receive the right support – both in policymaking and funding. The CSJ Foundation was established to magnify and amplify the crucial role played by grassroots charities and social enterprises around the country. These organisations are on the frontline in the fight against poverty and do incredible work, day-in-day-out. Despite this fantastic work, these organisations remain largely unseen and underfunded. The CSJ Foundation seeks to change that.

The Role 

The CSJ Foundation is looking for a Regional Portfolio Manager (North) to join its Portfolio team to help grow and professionalise it’s offering to charities and donors alike. The CSJF has big ambitions for its work with small charities over the next 3 years, central to this work is our Portfolio team. Based in the north of England (ideally north of Sheffield), the post-holder will be responsible for delivering first-rate charity due diligence on some of the best small charities in the UK. In this role you will use tech solutions to drive insights and understanding about CSJF’s work with charities, in addition, the post-holder will gather intel from frontline charities to create insights to inform the CSJ’s policy work. The post-holder will also seek to generate interesting media stories. The post holder will help to generate new income for the CSJF through multiple streams. The post-holder will work towards pre-agreed targets to grow the CSJF’s work, fully supported by the Managing Director and other colleagues. The Regional Portfolio Manager will hold responsibility for building and maintaining relationships with multiple charities based in the North of England, engaging in conversations with local organisations and individuals, to ensure that the CSJF’s work is driven forward effectively. 

The Person 

• Possessing the skills and aptitude to develop new policies and practices for delivering charity/portfolio services
• Interest in developing relationships with charity leaders, understanding their work and impact
• Proficiency for using and interpreting data, creating meaningful insights from gathered data about charities, philanthropy and the voluntary sector
• Understanding of systems and technology that can be used to interpret, analyse and present data
• Some proficiency with presenting information effectively using tools like Canva
• The ability to engage with stakeholders including business leaders, researchers, HNWs, and CEOs
• The ability to work independently and plan programmes of work and manage agreed timelines
• Ability to analyse, understand and synthesise complex information, and to present this in a concise and engaging way
• Ability to communicate well with colleagues and explain complex information simply
• A strong appreciation of the need for accuracy, quality control and process control
• An understanding of the economic and political environment of the day
• Ability to build relationships, utilising a high degree of social intelligence
• An interest in managing processes, driving business change, and developing the use of new technologies in business practice
• Strong understanding of UK charities, the issues faced by the sector, and the policy landscape that affects the voluntary sector.
• A commitment to the CSJF & CSJ’s vision, mission and values
• An interest in current affairs, politics and the social justice agenda
• Meticulous attention to detail and calm under pressure
• A collaborative team player with initiative and a positive “can do” attitude
• Highly organised, discrete, and with a high degree of personal integrity

Main Responsibilities 

Responsibilities for this post include:

• Be a leading member of the CSJF’s portfolio team helping to professionalise and enhance our charity due diligence work
• Helping generate insights from charities to contribute to recommendations in CSJ policy reports
• Work with colleagues to develop a first-class data-input and reporting platform (or database) of charities to monitor their impact and activities
• Use this data to generate insights and presentations to showcase our work
• Interpret data to create insights about charities, philanthropy and the voluntary sector
• Use tech solutions to enhance our data analysis and presentation ability
• Use of presentational tools like Canva (and others) to create information packs for internal and external stakeholders
• Work alongside the Comms team to deliver mainstream media stories generated from frontline insights from the Northern charities
• Responsibility to generate new income for the CSJ Foundation
• Become the internal expert and ‘go-to’ person for 2-3 policy areas connected to CSJ’s research
• Streamline and maintain network of charity contacts across all pathways and then connect the best charities to the CSJ policy team
• Grow and maintain network of regional funders and supporters
• Steward relationship with CSJF Founders Club
• Host visits, events and forums to glean insights from frontline charities based in the North of England
• Support the CSJ Awards application process and judging
• Use the Awards process to onboard new charities
• Manage annual review of Portfolio charities for on/off boarding

Join our team as Director of Education, helping us to support teachers, champion great teaching and raise the status of the profession. The Director of Education will advocate for the need for a strong professional body and its importance to teachers and leaders. The role will articulate the vision and ethos of the Chartered College of Teaching and inspire and empower internal and external stakeholders and the teaching profession to achieve the vision. The role will lead the growth of three core income streams: Chartered Status, membership and funded projects, and will represent the Chartered College of Teaching externally and grow our strategic networks. The role will advise on the education content of our external communications. The Director of Education will work with the Executive Leadership Team to develop and oversee implementation of the organisation’s strategy and to lead the Education Directorate to deliver the strategy. In association with other members of the Executive Leadership and Senior Management teams the role will advise on partnerships, funded education projects, policy, events, publishing and content, marketing and communications.

Unfortunately, we are unable to consider applicants based outside of the UK at this time.

For a short audio description of this role and the full application pack, please visit our website.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

● membership

● Chartered study, professional learning and accreditation

● research, policy and events

● online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

This is an excellent opportunity to make a real impact. You will have overall accountability for the Education and Research directorate, including accreditation, partnerships, research, events and policy, funded projects, publishing and content and marketing and communication. We are recruiting a dedicated individual who believes in the Chartered College of Teaching’s mission and is committed to leading our growth. 

This would be an ideal opportunity for an ambitious  individual to inspire and empower stakeholders and the teaching profession to achieve the Chartered College of Teaching’s mission. You will:

•  have autonomy for leading the Education and Research Directorate;
• enjoy speaking at events and advocating for the need for a strong professional body;
• work collaboratively with many of the team across the charity, supporting the growth of partnerships in the sector;
• be part of the team driving the organisation forward at an exciting time for the future of the College.

Lead the growth of Chartered Status and membership; advocate for and represent the College; grow strategic networks

• Provide keynote speeches as required for the Chartered College of Teaching, building on teaching experience and practice. Attend and contribute as required at speaking events, important functions, sector events and meetings across the country
• Develop and manage senior strategic relationships with the DfE, devolved governments, other sector bodies as directed by the CEO
• Exemplify the importance of professional learning, especially sustained enquiry leading to validation e.g Masters, PhD study, Chartered routes
• Maintain detailed understanding of the wider education policy landscape and support our Public Relations dept in commenting to the media
• Lead the College’s income growth from funded projects, seeking new opportunities and work with the Deputy CEO and Director of Finance to ensure that new opportunities have robust commercial model
• Support management of relationships with funders at the highest level in partnership with the CEO and Deputy CEO

Organisational Planning & Strategy

• Work with the Executive Leadership Team to shape the organisational business plan, in partnership with Executive Leadership Team colleagues and Council, supported by a clear budget and plan for income generation
• Lead the implementation of the strategy, ensuring that KPIs are met / action is taken to course correct, and provide day-to-day guidance and long-term strategic direction for all employees within the College
• Oversee the College’s existing and new products and services, ensuring that they are of the highest standard, and are informed by research and impact evaluation

Leadership

• Advise on the education content of external communications
• Provide overall accountability and leadership in a range of areas including membership, publishing, content, research, Chartered status and other professional learning and accreditation
• Report to the Council as required and be the Executive Leadership Team representative for relevant committees, and ensure they have the reports and data needed to make informed decisions for the College 
• Provide leadership and development of individuals within the team, including setting clear objectives, responsibilities, performance standards and development goals and managing these accordingly – through informal coaching and feedback and formal discussions including regular one to ones and appraisals

About You

The Director of Education will be passionate about the purpose, vision and mission of the Chartered College of Teaching, including the growth of membership and accreditation, and the importance of high-quality education and research content. You will understand the importance of the College taking a balanced position (beyond ideology) and be able to link our existing content to our members’ needs. You will have gravitas with external stakeholders and be energised by developing and maintaining strong external networks within the education sector and with new and existing funders.

You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage applications from global majority candidates to diversify our workforce. We’re looking for someone that is motivated by our vision and is passionate about leading our growth.

Experience and knowledge

Essential

• Teaching expertise - experience of working with teachers and school leaders in a range of contexts, ideally with a focus on professional learning
• Highly credible, increasingly respected profile (including in public speaking) and a strong network within the education sector
• Experience of building and maintaining strong external relationships 
• Significant professional experience including a senior leadership role and interactions with board level executives or equivalent 
• Ability to motivate and inspire the whole staff team to consistently deliver quality services and develop a high-performance culture
• Be future focused able to make strategic decisions and deliver capabilities ahead of business requirements as well as in response to them

Desirable

• Strong academic skills e.g. at PhD / Masters level or Chartered Teacher Status
• An appreciation of the drivers of company profitability and cost management
• Experience of financial management, risk management and strategic business planning
• Experience of successfully identifying and securing funding bids
• Experience of successfully leading the delivery of multidisciplinary projects, programmes or organisational initiatives of significant size or impact
• A publication portfolio

Skills

• Excellent and adaptable communication skills
• Strong autonomy and accountability 
• Strategic thinker and results-driven
• Strong analytical and problem-solving skills
• Good attention to detail
• Excellent influencing and negotiating skills
• Articulate, and literate – able to express complex concepts both verbally and written down
• Highly effective organisational skills, with ability to manage a very demanding and varied workload 
• Calm and resilient with a warm sense of humour and ability to work well under pressure 
• Highly numerate (desirable)

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

• Flexible working: responsive management, flexible hours, hybrid or fully remote working 
• Professional development, including formal and informal training and support 
• Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
• Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in
• Providing a positive experience of work as part of an inclusive culture led by our organisational values 
• Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

• All applications are anonymised until the point of interview
• Line Managers trained in recognising bias
• We implement a standardised interview template and competencies matrix for a fair and transparent process
• Online interviews are conducted via Zoom and the use of camera is optional.

For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

• Two satisfactory references
• Proof of qualifications
• Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

We are seeking a candidate with proven research experience, including the ability to interpret and analyse data and present solutions. You will have a keen interest in health and social care and the ability to write clear, concise policy reviews. You will also have a flair for programme and project management, and be skilled in organising tasks, logistics and administrative systems. The successful applicant will value equality, diversity and inclusion, and will be enthusiastic about promoting these principles in their work. They will have warmth, empathy and respect for others, alongside the ability to effectively engage seldom-heard communities in the local community (in either Barnet or Croydon).

The Research and Engagement Officer will report to, and support, the Healthwatch Manager (either in Barnet or Croydon). They will:

• Deliver research projects – including planning logistics, designing methodology and analysing quantitative and qualitative data.

• Report findings through presentations and written reports throughout the year.

• Lead on organising projects, ensuring that actions are followed up, prioritising effectively and providing relevant outputs.

• Deliver a regular programme of community-based outreach and events.

• Onboard, support and manage volunteers, working with our team of volunteers to deliver research and associated activities.

• Undertake policy reviews and provide advice on research and evaluation methodology to the Research Director, Healthwatch Manager and other members of the Public Voice team.

• Work with Public Voice teams to capture issues relating to the delivery of services or gaps in policies. Use this information to identify common themes which relate to service design and health and social care policy.

• Engage effectively with seldom-heard communities in the local community (either in Barnet or Croydon).