Digital community manager jobs

About Us
 

he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge’s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields.

The Benefits

Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world’s most prestigious academic environments. What’s more, you’ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact.

The Role

As the Communications and Events Manager, you will deliver a range of

communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries

About You
To be considered as the Communications and Events Manager, you will need:
- Experience creating engaging digital content across multiple platforms
- Experience managing social media channels and planning content output
- Experience planning and delivering projects from end to end
- Excellent project management and organisational skills
- Excellent interpersonal and stakeholder engagement skills
- The ability to manage multiple priorities and deadlines
- A degree in a relevant discipline or equivalent professional experience

The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’d like to join us as a Communications and Events Manager, please apply via the button shown. T

his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.​

A valued member of the team – you’ll also contribute to individual giving projects while supporting larger, strategic initiatives led by the 2 x Senior Direct Marketing Officers in the team.

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.​

​Contract​

• £33,000 to £34,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working - Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and office working.
• In-person working - at present, the team meet in the office 1-2 times per month.
• We are passionate about flexible working, talk to us about your preferences​​

About the role​

You’ll manage a portfolio of business-as-usual (BAU) campaigns while supporting wider strategic activity, helping to maximise supporter lifetime value and grow income. This is an exciting opportunity to work across a variety of channels and collaborate with teams and agencies to deliver impactful campaigns.​

What you’ll do​

• Deliver end-to-end individual giving campaigns across channels such as direct mail, email, telemarketing, DRTV, face-to-face and digital acquisition (PPC and meta)
• Plan, execute and optimise campaigns, including segmentation, creative development, production and analysis
• Monitor performance and produce regular reporting, ensuring campaigns meet income and budget targets
• Work with internal teams and external agencies to deliver high-quality, compliant campaigns
• Support donor stewardship by ensuring timely and effective supporter thanking
• Contribute to campaign reviews and continuous improvement
• Help develop long-term strategies for individual giving and supporter growth
• Manage suppliers and agencies to ensure delivery on time and within budget​

About you​

You’re a proactive and detail-oriented campaign manager with a passion for delivering great supporter experiences. You enjoy working collaboratively and using data to inform decisions and improve performance.

You’re comfortable managing multiple projects and building strong relationships with both internal stakeholders and external partners.​

What you will bring:​

• Experience delivering individual giving or fundraising campaigns (multi-channel experience preferred)
• Strong organisational and project management skills
• Confidence using data and insights to inform campaign decisions
• Excellent communication skills, including copywriting and proofreading
• Experience working with agencies and external suppliers
• Collaborative approach and ability to manage competing priorities​

​Full outline in the Job description file below. ​

Why Samaritans?​

At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.​

We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.​

Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.​​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​​​

To Apply​

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Please note the application questions have a 300word limit for each answer.

​

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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All applicants will receive notification of the outcome of their application, at the appropriate time.​

Applications close at 9am Thursday 18th June. 

We'll be reviewing applications as they come in and inviting candidates to interview throughout the process, so we encourage you to apply as soon as possible.​ We reserve the right to close the role early if we find the right candidate.

Are you experienced in Community Investment and looking for your next role?

This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.

We're looking for an impact‑driven, collaborative and CIP Lead to drive and embed place‑based working across our London locality. Based at The Hive in Wembley, you'll be at the centre of our mission to create thriving, healthy and resilient communities through strong local partnerships and meaningful social impact.

SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.

The Role

Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.

As our London Locality Lead, you will develop and deliver  impact‑driven, place‑based working that brings together colleagues, residents and partners around shared priorities. Your work will focus on:

• Improving health and wellbeing
• Strengthening local partnerships
• Co‑creating solutions with communities
• Enabling customers to thrive

What You'll Do

• Develop a place‑based working across London localities
• Lead, commission and support a wide range of community investment programmes and interventions
• Work closely with customer-facing colleagues to ensure community voice and lived experience shape local priorities

Building Strong Local Partnerships

• Build and maintain strong, cross-sector relationships with:
  • NHS and Integrated Care Systems
  • Local authorities
  • Community anchor organisations and VCSE partners
  • Police, community safety and youth services
  • Education providers and local networks
• Drive collaborative, shared approaches that support health equality and vibrant neighbourhoods

Programme, Contract & Financial Oversight

• Ensure the effective management of contracts, partners and projects, demonstrating clear, measurable social impact
• Oversee budgets, grants and procurement activity in line with financial policies
• Embed robust performance management and outcomes recording across all locality work

Funding & Social Impact

• Work with the Partnerships & Funding team to develop, shape and write compelling funding bids
• Collaborate with our Grants Officer to support and guide grant recipients
• Embed a strong culture of impact measurement, ensuring outcomes are recorded and shared effectively

What we need from you

You'll bring passion, experience and confidence in impact‑driven community investment and cross-sector collaboration. You'll be a connector, a relationship‑builder and someone who thrives in complex partnership environments.

You will have:

• Significant experience in community investment or a closely related field
• Substantial experience in working in place within community investment
• A strong track record of building and managing partnerships with diverse stakeholders
• Excellent written and verbal communication skills tailored to varied audiences
• Strong organisational abilities with experience in commissioning programmes and managing contract performance
• Great inter-personal skills and a proven record of stakeholder relationship management
• Experience in monitoring, evaluation and quality assurance
• Confidence with budget management and financial systems
• Strong digital skills and the ability to use technology effectively for programme delivery

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Job Title: Traveller Equality Caseworker

Job Type: Full-time (35 hours per week)

Contract: Permanent, subject to continuation of funding

Location: Hybrid working with regular travel across England & Wales. Office located in London. Hybrid / flexible working arrangements may apply

Reporting to: ICPO London Operations Manager

Terms of Employment

• This is a full-time position (35 hours per week).
• The successful candidate will be employed on a permanent basis, subject to funding, which will include a 5-month probationary period.
• Salary will be commensurate with experience.
• 25 days Annual Leave.
• Company Pension Policy.
• Flexibility and a willingness to travel (including to prisons)

To apply: Click Apply Now Below 

The Traveller Equality Caseworker will provide an advice, support and information service to Irish Traveller people in prison in England and Wales and their families. Working as part of a small specialist team, the post-holder will manage a caseload of clients with complex needs, ensuring a trauma-informed, culturally sensitive, and rights-based approach at all times.

The role includes delivering targeted advocacy and equality focused support to Irish Traveller prisoners and their families, recognising the specific barriers and discrimination they may face within the criminal justice system.

What we're looking for: 

· A formal qualification in a relevant discipline, or significant relevant professional experience

· Excellent communication and interpersonal skills, with the ability to build trust with vulnerable clients

· Experience of working with marginalised or hard-to-reach communities in a respectful, culturally competent and anti-discriminatory manner

· Proven ability to manage a varied caseload and prioritise effectively in a small, busy organisation

· Understanding of confidentiality, professional boundaries, and safeguarding responsibilities

· Competent IT skills and experience maintaining accurate case records

· The ability to work independently and as part of a collaborative team

· A proactive approach to problem-solving and adaptability in a dynamic work environment

· Strong organisational and administrative skills to handle multiple responsibilities and meet deadlines

· The role will require an Enhanced DBS check and Enhanced prison vetting

· Right to work in the UK

About ICPO London

ICPO London works to support Irish people in Prison and their Families. Delivering services across England and Wales we aim to support people with the challenges of imprisonment and rehabilitation. This is achieved by engaging in casework to provide information, support, and advocacy. ICPO services include; intensive case management, family support work, prison visits, information and advocacy on a wide range of issues and policies, including repatriation, health and discrimination. 

About the role:

Would you like to use your skills in communications, insight, and storytelling to make a real difference in people’s lives and help shape the future of a leading local advice service?

Citizens Advice Hammersmith & Fulham (CAHF) is a fl agship, award-winning local charity, recognised nationally for its innovative approach and strong performance. We are part of the national Citizens Advice network and deliver a modern, multi-channel service, supporting thousands of people each year through face-to-face, telephone, email, webchat, and digital channels.

We are supported by a dedicated team of staff and over 80 volunteers, and we deliver generalist and specialist advice alongside community-based services across the borough.

We are now seeking a Communication & Impact Manager to play a pivotal strategic role in how we demonstrate, communicate, and strengthen our impact.

This role sits within the Leadership Team and is central to how we prepare for future funding and contract renewal. You will lead how we use data, insight, and lived experience to build a powerful evidence base that shows the value of our work and strengthens our visibility with stakeholders, partners, funders, and commissioners.

You will also lead the development of communications that bring our work to life, translating complex information into compelling stories that infl uence, engage, and inspire action.

What You’ll Be Doing:
● Lead the development of CAHF’s communications, engagement, and impact approach to strengthen visibility, reputation, and infl uence
● Produce high-quality impact reports and insight products that demonstrate organisational value and support funding and contract renewal
● Translate complex data, research, and client experience into clear, compelling narratives for various audiences and communications
● Develop and deliver targeted digital and social media communications to increase engagement and awareness of CAHF’s work, including our More Than Advice model
● Build and maintain strong relationships with stakeholders, partners, funders, and commissioners, positively representing CAHF externally
● Strengthen how client voice and insight shape service development, organisational learning, and external communications
● Support fundraising, supporter engagement, and campaigning activity through impactful, evidence-based storytelling
● Work collaboratively across Advice, Libraries, Community Skills Services, and our wider volunteer network

What we offer:
We value our people and off er a supportive, inclusive, and high-performing environment within an award-winning organisation.
● Generous holiday entitlement starting at 25 days per annum (pro-rata for part-time employees) plus bank holidays, rising to 30 days with long service.
● Paid service closure days between Christmas and New Year.
● Access to our learning platform, Skillbook, for professional development.
● Personal development opportunities through our Network Equity Groups.
● Ongoing performance management and training support.
● 24/7 holistic employee support, including a confi dential and professional counselling service, discounts, and practical information.

Closing Date: 5pm Friday 22nd May 2026
Interview and Test Date: Week commencing 25th May 2026
For full details and the job pack, please visit our website via the apply button.

We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

Senior Individual Giving Officer

Hybrid (with 2 days per week in our Alton office)

Individual Giving Manager

Permanent, 35 hours per week

£30-35k per annum, dependant on experience

(plus pension & generous annual leave)

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over recent years. But this is just the start – we want to grow our income significantly in the next five years as part of our ambitious new strategy to ensure that the charity is fully sustainable so that we can support the 1000s of patients who need us every year. We’ve been making quite a splash recently – our ‘Bloody Amazing Kidneys’ campaign has seen more than 200,000 people successfully complete our online kidney checker so they can understand their risk of kidney disease.

Will you join us and help ensure that no one faces kidney disease alone?

The role

The Individual Giving team is responsible for driving growth and income sustainability across Individual Giving (one-off donations, Regular Giving, Lottery) In Memory Giving, Legacy Giving and Major Giving. This is an exciting role and it will suit somebody who enjoys working across our different fundraising products, with particular focus on one-off donations, Regular Giving and In Memory Giving. The role will focus on the acquisition and stewardship of donors, maintaining a fantastic donor journey for longer term engagement. The role holder will need to own and manage their workstreams, drawing on the expertise of other in-house teams from Marketing to Finance. The need for accuracy in data and administrative work requires the role holder to have a keen eye for detail and a respect for processes and regulations.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme

Toy Appeal Campaign Assistant

Service: External Engagement

Salary: £28,321 per annum, inclusive of the Inner London weighting

Location: Hybrid – Family Action Head Office, London N1 7GR

We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.

Hours: 37 hours per week (full time)

We offer flexible working arrangements - please see below for more details.

Contract: Fixed term, 24-week contract from early/mid July through to late December/early January 2027

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause. 

Main Responsibilities:

• Acting as a first point of contact for the Toy Appeal, responding in a timely and professional manner to company enquiries, as well as internal enquiries from service colleagues receiving gifts. 
• Managing data across multiple platforms/sources (including our CRM database, Salesforce, and Microsoft documents). Maintaining a live list of all gift requests from Family Action services/projects, and all gift pledges from companies, updating as matches are made and requests are filled. 
• Building positive relationships with corporate donors through written and verbal communications, including email, telephone and Teams meetings/in-person visits where appropriate. 
• Co-ordinating deliveries of gifts from corporates to local Family Action services/projects, ensuring needs and requirements of both parties are met. 
• Assisting the Corporate Partnerships Manager and Fundraising Officer with donation processing and administration. 

Benefits*

• an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
• up to 6% matched-pension contributions
• Employee assistance programme
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• Enhanced paid sick leave and paid family leave provisions
• Eye care and winter flu jabs vouchers
• Cycle to work scheme
• Investing in your professional development with ongoing quality training and career development opportunities

*Please note that some of these benefits are only applicable after 6 months of employment.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website and click the ‘Apply’ link to fill out our digital application form

· Closing Date: Sunday 31 May 2026 at 23:00

Interviews are scheduled to take place w/c 8 June 2026, in-person at Family Action Head Office (34 Wharf Road, London, N1 7GR), with slots throughout the working day.

Please note that as part of the interview process, we’ll require you to complete a pre-task, which we share details of with the invitation to interview. 

We reserve the right to close applications once suitable applications have been received

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Senior PR and Communications Manager

Role Overview
The Talent Set are delighted to partner with the Royal Marsden Cancer Charity on a fantastic Senior PR and Communications Manager role. This new role for the charity involves leading strategic communications initiatives to enhance the organisation’s reputation, support its mission, and foster meaningful engagement with diverse audiences.

The Senior PR & Communications Manager will work closely with colleagues in the hospital’s PR and Communications Team and clinical teams in the hospital, fundraising teams, and Marketing and Digital to lead the team in identifying the latest Charity-funded research and treatments, and create compelling stories and activities to promote to sector, regional, and national media. These stories will focus on demonstrating the difference the Charity makes to people affected by cancer across the UK and around the world, and support fundraising teams across all income streams, to attract and retain supporters.

Key Responsibilities

• Shape and deliver comprehensive PR and communications strategies aligned with organisational goals.
• Cultivate strong relationships with media outlets, stakeholders, and community partners to generate positive coverage and visibility.
• Manage and oversee the creation of compelling content, including press releases, social media, and charity impact reports.
• Monitor media trends and public sentiment, providing strategic insights and adjusting campaigns as needed.
• Lead proactive pitching and crisis communication efforts, ensuring timely and appropriate responses to safeguard reputation.
• Collaborate with senior leadership to support organisational storytelling and advocacy efforts.
• Track, analyse, and report on campaign performance metrics to measure impact and optimise future initiatives.

Person Specification

• Proven experience in senior PR, media relations, or corporate communications roles, preferably within the charity sector.
• Demonstrated ability to drive and deliver proactive PR/media campaigns.
• Excellent written and verbal communication skills, with an aptitude for crafting impactful and creative messages for diverse audiences.
• An experienced line manager who can develop and support a team.
• Strong relationship management skills, with the ability to influence and build rapport with external partners and media.
• Ability to think strategically, handle multiple priorities, and work effectively under pressure.
• A collaborative team player with high attention to detail and organisational skills.
• Comfortable working on-site and engaging with various internal and external stakeholders.

What’s on Offer

• Salary: £51,000
• Permanent
• Hybrid working, 2 days/week in Chelsea/Sutton

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Purpose

The Public and Patient Involvement (PPI) Lead will play a central role in ensuring that the voices of patients, carers, and communities, particularly those experiencing the poorest cancer outcomes, are embedded in the design, delivery, and evaluation of cancer services across Lancashire and South Cumbria.

Firmly embedded within the Cancer Alliance Early Diagnosis Team, the postholder will lead the development and delivery of a coordinated PPI approach that strengthens community insight, supports co‑production, and ensures that early diagnosis initiatives are shaped by lived experience and community need.

The role will act as a bridge between the Cancer Alliance, Spring North, VCFSE partners, and local communities, ensuring that engagement is inclusive, culturally competent, and aligned with NHS England’s Working with People and Communities guidance.

Help shape the future of volunteering at Samaritans.

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, we need to rethink how people connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us explore, test and embed new approaches to volunteering for the years ahead.

This is an exciting opportunity for someone who is curious about emerging trends and motivated to find ways to reach people who do not currently volunteer with Samaritans. You’ll help develop new and more flexible models of volunteering—looking beyond our existing approaches to remove barriers, engage different audiences, and create opportunities that are both meaningful and sustainable.

This role is focused on developing new ways of attracting volunteers, with an emphasis on reaching new audiences and exploring different approaches.

Contract

• £30,000–£33,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• Hybrid working with travel to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• We are passionate about flexible working—talk to us about your preferences

What You’ll Do

In this role, you’ll bring ideas to life by exploring how volunteering needs to evolve. You’ll research emerging trends and changing expectations to help shape new roles, opportunities and approaches to volunteering—particularly focused on attracting and engaging new volunteers to Samaritans.

You’ll use insight to design and test new ways of reaching different audiences, removing barriers to involvement, and creating more flexible and inclusive opportunities. This isn’t about refining what already exists—it’s about developing and trying new approaches that will help us grow and diversify our volunteer community.

You’ll help answer questions like:
• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

From gathering and interpreting insight to shaping ideas, planning projects and working with colleagues and volunteers, your role will be to turn thinking into action—helping to build a more inclusive, future-focused approach to volunteering across the organisation.

What You’ll Bring

• Curiosity and openness to innovation, with experience of exploring new ways of working
• Ability to work collaboratively with a wide range of people, including staff and volunteers
• Ability to use research and insight to inform decisions and shape new approaches
• Experience of contributing to change, improvement or innovation projects
• Experience in a volunteering-focused organisation, with an understanding of volunteer engagement, including how to reach and involve different audiences

Full Job Description and Person Specification below

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

You will be asked to complete short application questions and submit your CV. Please note the application questions have a 300word limit for each answer.

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

​Applications close: midnight on Sunday 7th June

In person interviews: w/c 15th June (KT17 2AF)

Location: Hybrid Variable - tied to the Bristol or London office, or Home based with travel to Bristol once a month

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Virtual Fundraising Officer to join our Virtual Fundraising Team.

This role sits within the Mass Participation Team, an ambitious team that attracts and enables supporters to raise funds for Young Lives vs Cancer through participation in virtual or real-life events and challenges. Young Lives vs Cancer recruits around 11,500 virtual fundraisers a year. For many of these supporters this is their first interaction with Young Lives vs Cancer and shows that virtual fundraising can be just the beginning of a relationship with a new supporter. 

The Virtual Fundraising Officer is responsible for the delivery and growth of virtual fundraising challenges, ensuring exceptional supporter journeys and stewardship while driving ambitious participation and income targets. 

The main purpose of this role is to project manage several events in our virtual events portfolio at Young Lives vs Cancer, and when needed, support the Virtual Fundraising Senior Officer on the project management of the remaining events in our portfolio. This will include utilising a data-driven approach to analyse performance, optimise processes, and identify opportunities for innovation. Collaborate with stakeholders, manage suppliers, and create engaging content to inspire and empower supporters to reach their fundraising ambitions. Ensure all activities are compliant with relevant regulations, contribute to organisational objectives, and uphold best practices in fundraising.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Project management: Manage the virtual challenges portfolio, specifically the smaller events in our virtual portfolio from conception to delivery, and support the Virtual Fundraising Senior Officer on the delivery of the remaining of our Virtual challenge events when needed.
• Stewardship: Develop and deliver engaging, multi-channel stewardship plans to maximise supporter engagement, retention and income, including community management, creation of supporter resources, and implementation of second action strategies.
• Stakeholder/relationship management: Build and manage effective relationships with internal teams and external suppliers to ensure high-quality delivery, strong collaboration, clear communication, and accurate supporter data management.
• Budgeting, reporting & evaluating: Analyse and report on performance, budgets and market trends to inform decision-making, support target setting, and deliver post-event evaluation and continuous improvement across virtual fundraising activities.
• Compliance: Ensure all virtual fundraising activity is fully compliant with relevant regulations, including GDPR and the Fundraising Regulator’s Code of Practice, while adhering to organisational policies, maximising Gift Aid income, and meeting all health, safety, and risk management requirements.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience of project managing virtual or fundraising events from conception to delivery
• Proven ability to manage/complete projects
• Experience in designing effective stewardship plans and supporter journeys
• Experience of monitoring, collating and reporting data to provide insights and identify opportunities to innovate and make improvements
• Track record of achieving and exceeding targets
• Experience with fundraising platforms e.g. Funraising

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Impact, Evaluation & Compliance Manager
Contract Type: Permanent (subject to a 6-month probationary period)
Hours: 37.5 hours per week (Monday to Friday)
Location: Mind in Salford, The Angel Centre M3 and hybrid working
Salary: £29,355 – £33,495 (dependent on experience)
Reporting to: Chief Executive

About Us

At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.

Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.

About You and the Role

We’re looking for an Impact, Evaluation & Compliance Manager who’s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community.

In this role, you’ll be at the heart of our organisation’s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you’ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making.

We’re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you’re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference.

Key Responsibilities

• Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects.
• Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met.
• Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning.
• Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans.
• Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities.
• Serve as the organisation’s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs).
• Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking.
• Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions.
• Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance.
• Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support.
• Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required.
• Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information.
• Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance.

If you’re passionate about using data and good governance to make services better, and you’d like your work to have a visible, meaningful impact in Salford, we’d really love to hear from you.

Application deadline: 5pm on Wednesday 27th May 2026.
Interviews will take place in person on Thursday 11th and 12th June 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

About the role

Sitting within the Community & Events Team, and more broadly the Income & Engagement Department, the Community Fundraising Officer plays a vital role in supporting the long-term growth, development, and delivery of Sands’ community fundraising activities.

This is a new role at Sands, and it is an exciting time to join our growing team. This role will support acquisition activity, national campaign delivery and provide outstanding stewardship to fundraisers, community group and Sands groups, maximising their fundraising efforts and strengthening their relationship to Sands. You will also support the development of Sands regional fundraising approach, providing operational and administrative support to the Community Fundraising Manager.

The role is key to enabling the scaling of national community campaigns, enhancing supporter led fundraising activity, delivering high quality supporter stewardship, and supporting the future development of Sands’ emerging regional fundraising model.

Main Responsibilities

Community Fundraising Delivery & Growth

• Working with the Community Fundraising Manager, develop and deliver a community fundraising strategy for both new and existing activities.
• Support and assist with the delivery of Sands' community fundraising portfolio, ensuring activities are monitored and excellent supporter experience is given so to maximise impact and growth of each product.
• Provide operational and administrative support across the community fundraising pipeline, including, building web pages and ad campaigns, managing enquiries, recording activity on the database, drafting communication and creating e comms.
• Support the implementation of Sands’ regional fundraising model over the next strategy period, working with internal teams to establish ways of working, build best practice and, to identify opportunities for local engagement and increased income.

Supporter Stewardship & Relationship Management

• Deliver high quality, personalised stewardship for supporter led community fundraisers, community groups, schools, clubs and societies, ensuring supporters feel valued, inspired and supported throughout their fundraising efforts.
• Maintain regular communication with supporters via email, phone, and social platforms, ensuring prompt responses, clear guidance and automating where appropriate to improve efficiency.
• Provide proactive stewardship to high potential fundraisers and groups, helping them reach and exceed their targets.
• Work in collaboration with the Supporter Care Team to ensure seamless supporter journeys and continuity of communication.
• Work in collaboration with the Volunteering Team to support Sands Volunteer Groups with their local fundraising activities.
• Review and implement a tiered thanking model, ensuring fundraisers of all levels are thanked appropriately and in a timely manner.

Marketing & Engagement

• Support the Community Fundraising Manager with the delivery of marketing activities for supporter led community fundraising.
• Assist with the development of marketing materials and ads for supporter led community fundraising, seasonal campaigns, and national challenges.
• Work with the Engagement Team to update and maintain the “Fundraise for Us” section of Sands’ website, ensuring content is inspiring, accurate and up to date.
• Gather case studies, stories and impact examples to support promotional activity and supporter motivation.
• Capture and create content for email and social media.
• Work with external agencies and provide admin support to maximise impact and capture learnings.

Administration, Data & Reporting

• Maintain accurate supporter records in the CRM, ensuring all relevant information is captured and updated in a timely manner.
• Support data insight and reporting processes, enabling effective measurement and optimisation of community fundraising activity.
• Prepare basic reports, summaries, supporter lists and stewardship logs.
• Manage logistical tasks relating to fundraising packs, stewardship materials and fundraising products.
• Ensure all activity complies with fundraising regulation, governance standards and Sands’ policies.

Cross Team Collaboration

• Work closely with the Community Fundraising Manager, Supporter Care Officers, Engagement Team, Events Team and Community & Volunteering Team to ensure joined up supporter experience across Sands.
• Support the wider fundraising programme during peak activity periods—including Baby Loss Awareness Week, Say their Name Day, Winter campaigns, and regional events—by assisting with supporter enquiries, content collation and campaign delivery.
• Attend Sands events, supporter activities and external meetings where required, occasionally outside of normal working hours.

General Responsibilities

• Be an active member of the Community & Events Team and Income & Engagement Department, collaborating with colleagues to optimise performance across all fundraising areas.
• Demonstrate flexibility and a willingness to adapt within a fast growing, evolving fundraising function.
• Take part in monthly 1:1s, annual appraisals, and personal development reviews.
• Undertake all mandatory training and abide by Sands’ organisational policies.
• Represent Sands professionally at internal and external events and meetings.

Person Specification

Skills & Experience

• Experience in a fundraising, events, community engagement, customer service or administrative role (charity sector experience advantageous).
• Excellent interpersonal skills, with the ability to build rapport and communicate empathetically with supporters.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively and meet deadlines.
• Ability to write clear, engaging supporter communications.
• Comfortable using CRM systems, databases and digital platforms.
• Creative thinker with the ability to contribute ideas for campaigns and supporter engagement.
• A passion for supporter led fundraising and an understanding of the motivations of community fundraisers.