Digital learning manager jobs

Location: hybrid - a minium of two days in the Aldgate, London office per week

Interview date: Wednesday 25th February and/or Thursday 26th February (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Mass Participation team, helping to coordinate a portfolio of virtual events expected to raise over £4.7 million and bring in over 34,000 participants to the charity in the next financial year. The virtual events portfolio at Dementia UK consist of a series of month-long challenges that bring our supporters together online across the UK. Participants receive a free incentive to take on a motivating challenge, from walking 1km a day in February to clocking up 100km with their dog in October, to spending the month moving, connecting and fundraising for Dementia UK. Familiarise yourself with our Virtual Events portfolio here.

As a Mass Participation Executive, you will be responsible for the end to end management of our month-long virtual challenges, delivering marketing plans in collaboration with agency support and stewarding supporters to ensure engagement and participation. Using project management tools and a pro-active can-do approach, you will ensure efficient event delivery, continuously analyse, and develop the virtual events portfolio. You will work closely with teams across Fundraising, Data, Marketing & Communications to drive income, collaborate and achieve high levels of engagement across the virtual events portfolio.

We are looking for you to have previous experience in fundraising, working with supporters to activate and uplift their fundraising and be able to deliver exceptional supporter experiences. If you have an understanding of effective marketing channels to drive participation in fundraising and effective stewardship techniques, we would love to hear from you. This is also a fantastic chance for someone who has a proven track-record delivering against fundraising KPIs and who is motivated by its potential to bring people together, strengthen engagement, and create a lasting impact for Dementia UK.

We would love to hear from you!

This role will be subject to a Basic DBS check.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. 

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

About the Investment Team

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.  

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.  

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment 
• Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential; 
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
• Escalating key risks on performance, leadership and safeguarding 
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. 

Supporting portfolio partners 

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change,
  • define long term ambition,
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes,
  • strengthen leadership (individual and collective) and governance capabilities,
  • develop path to scale,
  • build financial resilience;
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
• Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

Essential

• A commitment to Impetus’ mission.
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
• A talent for strategic thinking around complex issues.
• Strong financial acumen and analytical skills.
• Understanding of impact measurement and evaluation fundamentals.
• Tenacity and initiative.
• Ability to flex personal style to needs of charity and leadership.
• Growth mind-set to seek out and act on feedback.
• Proven ability to work independently, and to exercise good judgment.
• Strong planning and time management skills.
• Interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
• Knowledge and expertise in UK education or youth employability sectors.
• Board experience in private, public or third sector.
• Understanding of or experience with commissioning impact evaluations.

We’re seeking an experienced and visionary Fundraising Database and Insights Lead.

This is a strategic, high-impact role for a data-driven expert who can unlock insights to maximise supporter engagement and drive income growth.

You will ensure the quality, accuracy and strategic use of data to define clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.

You will support the implementation of a brand-new CRM system, own responsibility for the management and overall health of our supporter data, generate fundraising output data and analyse the effectiveness of our fundraising efforts.

From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.

This is an exciting role for someone with a passion for leading data-driven, insight-led fundraising activities, and for a person who loves to champion best practice in data management and governance.

Job Title:                   Individual Giving Manager           
 

Reporting To:           Senior Individual Giving and Legacy Manager   

Salary Range:          38,000 - £42,000     
 

Contract Type:         Permanent          
 

Location:                  Main sites - Acton, Deptford, Enfield, Poplar, Canary Wharf and Old Street 
 

Days/Hours per Week: 35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. The role covers 5 out of 7 days per week, Monday to Friday
 

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK.  Please note the requirements of the location and days/ hours per week

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
 

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.  
 

Purpose of the Job 
As the Individual Giving Manager, you will proactively help deliver our supporter acquisition and retention programmes through the development, implementation and management of multiple campaigns. The post holder will support with strategic development of Individual Giving and proactively adopt a test and learn approach to campaigns. The post holder will work alongside a second Individual Giving Manager and have the responsibility of an Officer. 

Duties & Responsibilities 

• Working closely with the Senior Individual Giving and Legacy Manager, develop, implement and manage a portfolio of acquisition and retention campaigns
• Maximise opportunities for cross-team campaigns
• Develop and implement continuous test and learn strategies
• Proactively contribute to the development of an effective Legacy programme
• Line management of an Individual Giving Officer

Working closely with the Senior Individual Giving and Legacy Manager, develop, implement and manage a portfolio of acquisition and retention campaigns

• Develop and manage a comprehensive programme of cold and warm campaigns at all stages from initial briefs to data selection and post-campaign analysis.
• Create seamless supporter journeys and consistency of messaging from the initial touchpoint through to longer-term giving
• Develop and manage a rolling programme of reactivation, cross-sell and upgrade activities
• Develop a portfolio of new fundraising offers and means of support and manage related processes.

 Maximise opportunities for cross-team campaigns 

• Work with mass participation on deepening relationships with community fundraising audiences
• Work with the major donor team, identifying and stewarding prospects for major and philanthropic giving. Support on the development of a mid-value programme
• Maximise supporter engagement opportunities through cross-working with internal teams including Corporate Partnerships and Volunteering.

Develop and implement continuous test and learn strategies

• Build and implement a framework for testing and rolling out supporter acquisition strategies
• Keep up to date on the latest trends and techniques in fundraising and apply learnings as appropriate on new and existing supporter acquisition initiatives
• Work with the Individual Giving Manager to maximise the impact of supporter welcome journeys
• Monitor Supporter attrition levels and implement measures to mitigate disengagement.

Proactively contribute to Felix’s Gifts in Wills programme

• Working with the Senior Individual Giving and Legacy Manager, develop and implement a test and learn programme of Gifts in Wills campaign to both warm and cold audiences
• Manage supporter relationships with free Will provider agencies and keep records up to date on the CRM

Line management of an Individual Giving Officer

• Provide management to an Individual Giving Officer, including daily support and development opportunities
• Support with management of Individual Giving Officers workload.

Person Specification

1. Previous experience of developing and managing multi-channel supporter acquisition and retention programmes across F2F, digital and direct mail.
2. Knowledge of latest trends and best practice of supporter stewardship
3. Able to demonstrate being a Team player
4. Ability to work analytically 
5. Excellent written and verbal communication skills 

Essential Criteria

• Demonstrable track record in planning, implementing and managing multi-channel direct marketing campaigns
• Experience of supporter care both at a practical and a strategic level
• Experience of briefing agencies and working with marketing teams
• Demonstrable track record in generating new income
• Demonstrable experience of strategic planning 
• Experience of working as part of a high-performing team, achieving and exceeding income
• Experience of using a CRM system to produce reports, data selections and run analysis.
• Strong project management, prioritisation and planning skills
• Ability to work under pressure and meet deadlines
• Experience of line management and providing development opportunities
• Up to date knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
• A passion for fighting food waste and food waste and food inequality 
• Experience of Gift in Wills marketing (cold and/or warm)

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application Procedure

Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. 
 

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

**Closing date changed from 9th to 8th February 2026. Interviewing on a rolling basis so candidates encouraged to apply early**

Role Summary

The (Senior) Communications Manager will lead the development and execution of communications to help us win our campaigns. We are looking for a proactive and hands-on team player, who will build relationships with journalists, securing media hits in top mainstream media, ensuring that communications are a strong part of our strategies to win campaigns.  While the position involves broader communications tasks, its core focus is strategic media work — driving impactful coverage, shaping narratives, and ensuring our investigative campaigns gain global visibility. 

Key Responsibilities (Media-Focused)

• Lead proactive and reactive media outreach for multiple high-profile campaigns.
• Build and maintain strong relationships with international, national, and trade journalists, build and maintain our in-house media list.
• Secure high-impact coverage in top-tier outlets and place investigative stories, exclusives, and op-eds.
• Develop media strategies that amplify campaign findings and influence corporate behaviour and policies.

We are a small team, so this is a hands-on role with the focus on press work, but it also requires managing our key communications channels and our website. The Communications Manager will report directly to the CEO and work closely with the team, as well as manage a social media free-lancer and other communications creatives, such as video-editors.

Candidate Profile

We are looking for an experienced communications professional with at least 7 years’ experience in journalism or in leading successful communications for a non-profit organisation, PR agency, or similar. Ideally, you are a creative, hands-on individual with great inter-personal skills, able to form collaborative working relationships with a variety of different stakeholders, ranging from journalists to creative agencies and our NGO partners.

What we are looking for – Skills & Experience

The successful candidate must have:

• Demonstrable experience personally leading media outreach for major investigations or campaigns, with a proven record of securing top-tier international and national coverage (e.g. Financial Times, Guardian, Reuters, AP, Bloomberg, major broadcasters).
• A strong, active network of journalist contacts, and the confidence and instinct to pick up the phone, pitch stories, brief reporters, and manage embargoed launches under tight deadlines.
• Excellent writing, editing, and storytelling skills in English, with the ability to craft sharp press materials; proficiency in additional languages is an asset.
• Experience coordinating and executing major report launches, working closely with campaigners and partners to shape narratives that cut through, develop media strategies, prepare messaging, and proactively pitch stories to journalists.
• An exceptional eye for detail and an ability to distil complex research into clear, compelling, and accessible media and social-media content.
• Strong organisational skills, with the ability to balance multiple deadlines, manage fast-moving campaigns, and perform under pressure.
• A creative, strategic mindset, able to think outside the box, introduce innovative communications tactics, and adapt messaging to a rapidly changing external environment.
• Digital fluency, with experience leading online engagement or mobilisation campaigns and an understanding of how digital channels support broader media and campaign goals.
• Willingness and ability to generate regular content to win campaigns, including social media posts, op-eds, blogs, newsletters, and other campaign materials; familiarity with tools such as WordPress, Mailchimp, and Canva.
• Excellent interpersonal skills, with a collaborative working style, a growth mindset, and a positive, solution-focused, and proactive approach to communications and relationship-building, both internally and externally.
• A commitment to environmental and social justice, with a passion for using communications to drive meaningful systemic change.

It’s a plus if a candidate has:

• Excellent knowledge of and experience working within the environmental and social impact sectors.
• Good knowledge of the use of creative communication tactics, such as short videos.
• Passion to create narrative shifts on complex social issues and personal interest in countering misinformation and greenwashing.

For full details of the role, person specification and salary, please see the attached job description.

About Changing Markets

The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and run campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions.

We have a successful track record of achieving media coverage in mainstream publications, which has played a critical role in winning our campaigns. We have been running successful campaigns across climate, food, fashion, and circular economy issues, as well as impactful projects, such as a cross-sectoral greenwashing observatory.

We are a Dutch-based not-for-profit stichting (foundation) registered in Utrecht, but this role is based in our London office. Please note candidates require independent right to work in the UK as we do not offer visa sponsorship.

How to Apply

We are working with Oxford HR to recruit this position and the link to apply will take you to their page and details of the application process. If you have any questions about the role please reach out to Oxford HR in the first instance.

Deadline to apply is close of play on 8th February 2026 but please note we will be interviewing on a rolling basis, so early application is encouraged.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross per annum, depending on experience

Closing Date: 8 February 2026

Assessment Day: 16 February 2026

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

About the role

We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.

This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.

Responsibilities

• To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
• To develop guidance and associated resources for the support of volunteers
• To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date

Requirements

• Experience of managing and motivating a large team
• Experience of managing, reviewing and refining complex administrative processes
• Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
• Experience developing processes which are targeted at both internal and external audiences
• Experience of delivering a first-class service to clients or customers
• An understanding of the voluntary and community sector, ideally within the youth field

Desirable

• Experience of managing or supervising a team based remotely
• Experience of being a volunteer
• Experience of managing an onboarding process with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first class customer service
• Experience of leading projects manging change with various stakeholders
• Experience of working with volunteers and the knowledge of how to ensure they are supported

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

IT Support Technician (Infrastructure & Cyber Focus)
Salary: £33,416 per annum WTE
Hours: 37 hours per week, worked Monday – Friday
Location: Farnham / Guildford / Flexible working across sites

Would you like to be part of an organisation that’s dedicated to caring for the local community?

We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team, based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell’s digital infrastructure remains secure, reliable, and ready for the future, supporting a values-led organisation where IT plays an important role in supporting patient care. You will work as part of a small, experienced IT team with strong peer support, clear escalation routes and a focus on doing things properly rather than rushing fixes. You’ll provide professional, hands-on technical support to staff and volunteers across the organisation, combining day-to-day IT support with infrastructure and security responsibilities across systems such as Microsoft 365, Azure Virtual Desktop, Intune and our network infrastructure. 

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You
A successful IT Support Technician (Infrastructure & Cyber Focus) will have:

• At least two years’ experience in an IT support role (ideally 2nd-line or higher).
• Strong hands-on technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking.
• Awareness of cyber security principles and endpoint protection, with the opportunity to develop this further in role.
• Strong problem-solving skills, with the ability to work independently and as part of a team.
• A professional, customer-focused approach with a desire to continually improve systems and services.
• Excellent interpersonal and communication skills

For a full list of essential requirements, please refer to the job description and person specification document.

This is a permanent role as part of Phyllis Tuckwell’s long-term investment in IT and digital services.

About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our IT team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Leadership Development
• Ongoing professional development and training
• Project-based learning in infrastructure, security and digital systems
• Internal Mobility and Career Progression
• Professional Growth
• Further development and deepening of existing skills in Microsoft cloud, endpoint management and cyber security
• Apprenticeships
• Coaching
• Diverse Training Courses
• Cross-departmental projects supporting clinical and operational teams

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*
  *Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: Sunday 22nd February 2026
Interviews to be held week commencing 2nd March 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Do you want to facilitate music sessions that develop musical skills while enhancing communication skills? We are looking for a creative Music Tutor to join our Creative Programmes Team. You will be responsible for planning and delivering music sessions to adults with a learning disability and autistic adults. Music has the power to positively impact our students, from confidence and motor skills to team working and self-esteem. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes and activities to empower adults with a learning disability and autistic adults to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.

This role, while based at our Clapham Junction site, will require occasional work at our other sites in Tooting, Brixton, and Vauxhall.

Main responsibilities

• You will develop, plan, and deliver a curriculum of music activities to support students’ learning goals and social development 

• You will develop and source resources for delivery, including making effective use of our state-of-the-art Immersive Learning Space

• You will work collaboratively with the wider Creative Programmes Team to develop our creative offering

Who we’re looking for

• You have experience of providing training or music therapy to adults with a learning disability and/or autistic adults

• Ideally, you are skilled in one or two instruments and able to plan sessions that cover a range of music genres 

• You’re an excellent problem solver with a creative and exploratory approach

• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

We hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

Please apply through our website send your CV and cover letter to addressing the three questions below: 

1. What are the top three qualities that make you an excellent Music Tutor?

2. What is your understanding of behaviour that challenges? 

3. How would you develop the Music programme at Share? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe, and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Director of Finance and Commercial Services

Help shape the future of a values-led consultancy transforming public services.

GGi is a leading independent management consultancy dedicated to improving governance across public services, third-sector organisations and mission-driven entities. We work with boards and leaders of some of the UK’s most interesting public purpose organisations to deliver lasting societal impact, and we pride ourselves on our ethical approach, collaborative culture and commitment to better governance.

Our clients are making a big difference to people’s lives throughout the UK. They include the NHS, local authorities, charities, housing associations, sports and arts bodies, regulators and community interest companies. Our work is interesting and diverse, and we have built a values-driven team who enjoy the work we do. We are very committed to individual development and properly budget time for learning together. Have a look through our website and it will give you a picture of the work we do and the type of team we have put together.

Following significant growth in 2025, GGi is now scaling rapidly, with ambitions to double in size by 2028. We are seeking a Finance and Commercial Services Director to join our senior leadership team at a pivotal moment in our journey.

The opportunity

This is a newly created, senior leadership role reporting directly to the Chief Executive. You will take ownership of GGi’s four year business plan, commercial performance and operational insight, while leading the adoption of modern digital systems to support growth.

This role offers genuine influence, autonomy and variety. You will work closely with the CEO, Board and senior team to professionalise systems, improve visibility of performance and ensure the organisation scales in a financially robust, values-aligned way.

GGI is committed to building a diverse and inclusive organisation and welcomes applications from candidates of all backgrounds.

Key responsibilities

· Lead financial strategy, governance, budgeting, forecasting and cash flow

· Oversee outsourced finance operations and embed audit-ready processes

· Drive pricing strategy, commercial input to bids and margin improvement

· Develop KPIs and dashboards to support high performance and decision-making

· Lead adoption of a unified digital platform (finance, CRM, project tools)

· Provide clear insight to the Board on growth, risks and opportunities

About you

· Values driven professional with an interest in making a difference

· Qualified accountant (ACA, ACCA, CIMA or equivalent)

· Senior finance leadership experience in consultancy, professional services or a mission-driven organisation

· Strong commercial, pricing and performance management skills

· Confident working with data, dashboards and financial models

· Interest in digital transformation and efficiency through technology

· Collaborative, ethical leadership style aligned with a flat structure

What we offer

· Salary: £80,000 plus generous company bonus

·       Genuine work/life balance with remote working and regular in-person leadership meetings with occasional client travel

·    Benefits: Contributory pension

· Impact: Opportunity to shape a growing consultancy with real social impact

· Culture: Supportive, learning, values-driven and collaborative

Closing date: 27 February 2026

About Smile Train 

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy. 

Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.

This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
 

Reports To: UK Fundraising Director
 

General Responsibilities:

• Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
• Line-manage the Database Manager and Supporter Experience Officer 
• Develop engaging donor acquisition and retention campaigns 
• Utilise data to inform and strategically target key donor segments 
• Create and execute direct communications to our valued supporters 
• Ensure all offline direct marketing campaigns are completed on time and within budget 
• Management of all campaign delivery, including post analysis 
• Reporting to senior stakeholders on performance of the offline individual giving programme

Specific Responsibilities:

Direct Mail 

• Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
• Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
• Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts 
• Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
• Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns

DRTV 

• Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:

• • Set-up of inbound telemarketing and SMS with telemarketing agency
  • Manage creative review and development
  • Manage weekly performance review and provide updates and recommendations to vendor
  • Review and approve media buying plans
  • Manage source code assignment and upload to database

• Management of external creative, media and contact centre agencies 
• Strategic planning, performance monitoring and reporting 

Sustainer Program

• Manage all monthly Direct Debit and other regular individual donations 
• Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts

Other Duties

• Working with external agencies, develop effective testing methodology to inform long-term investment decisions
• Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
• Approve cost estimates and media plans ensuring spend to budget across all campaigns
• Build and manage the offline individual giving programme budget across all channels
• Manage all invoice processing and complete monthly accruals for Finance
• Other duties as appropriate for this role.

Essential functions:

Sitting

Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
 

Required Education and Experience:

• 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels 
• Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Skilled with modern and traditional marketing and fundraising channels 
• Strong analytical skills with the ability to use data to drive decision-making 
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Fluency in a donor CRM, experience with Salesforce preferred
• Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams 
• Excellent people-management skills with the ability to coach and line manage staff
• Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
• Experience of managing creative agencies, printers and external agencies 
• Ability to communicate the impact of marketing efforts with data 
• Able to function both independently and as part of a global team.
• Familiar with the MS Office

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £50-£55K

Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Positive Money is a research and campaign organisation working to redesign our economic system for social justice and a liveable planet. We produce ground-breaking research and policy, educate the public and politicians, generate media coverage, and mobilise our supporters behind people-powered campaigns. We believe in radical systems change and work across four key areas: The Future of Money, Green Finance, The Power of Big Finance, and Racial Economic Justice. 

We are recruiting for an Individual Giving and Campaigns Manager to grow, diversify, mobilise, and empower Positive Money’s supporter community, and build our individual giving programme, in order to achieve lasting systemic change. This is an opportunity for an individual giving fundraiser and campaigner with experience running individual giving programmes and creating donation journeys, alongside experience and/or interest in running digital actions to mobilise the public with people-powered campaigns that have impact. 

We are committed to diversity, equity, inclusion, and accessibility and aim to dismantle oppression in all areas of our work. Please read the job description to learn more about our culture, benefits, and hiring process. If you have any questions or considerations you would like us to accommodate in the recruitment process,

Contract: Permanent contract with 6-month probationary period.

Salary: Grade 4, full time rate of £38,397 per annum + 8% pension contribution. Salary rate will rise to £39,687 after 2 years employment in the role, plus any cost of living adjustments to our salary scales.

Hours: Full time, 28 hours (4 days) per week. Positive Money became a shorter working week employer in 2024 after an 18 month trial. Requests for flexible working will be considered. 

Benefits: We offer a range of staff benefits including generous annual leave provision, flexible working policy, and a dynamic work environment where openness, trust, and collaboration are the cornerstones of our positive and inclusive culture. See the full job description for details. 

Location: Flexible between our London office or working remotely. 

Deadline: Closing date for applications is midnight Sunday 15th February with interviews held w/c 2nd March

Start Date: Ideally April 2026, but we can be flexible for the right candidate

Right now, millions of people across the UK are living with financial insecurity. Parents are choosing between heating and food. People who fall ill find themselves unable to work and without support. Countless others lie awake at night worrying about bills they cannot pay. At Turn2us, we believe none of us should have to face these challenges alone - and we exist to change the systems that allow them to persist.

Turn2us is working towards a future where everyone in the UK has financial security so they can thrive. We combine direct support and innovative digital tools, such as our online Benefits Calculator and PIP Helper, with influencing, policy and systems change. Across our organisation, colleagues bring deep expertise, compassion and ambition, united by a shared belief that financial hardship is not a personal failing, but a systemic issue that can and must be changed.

The Income & External Affairs Directorate plays a critical role in making this vision a reality. Through relationship-led fundraising, commercial partnerships, communications, and policy and influencing work, the directorate ensures Turn2us has the resources, profile and voice needed to maximise our impact. It connects our work with the people, organisations and institutions that can help drive lasting change. While we have built strong momentum and significant partnerships in recent years, we know there is far more potential to realise.

As Director of Income & External Affairs, you will be a key member of our Leadership Team, working closely with colleagues across the charity and with our Board. You will lead the growth of sustainable income, develop powerful and values-led partnerships, strengthen our public voice, and help shape a policy and advocacy agenda grounded in the experiences of people facing financial hardship. You will also play a vital role in building trust, credibility and influence across sectors to help shift the systems that keep people locked in financial insecurity.

We are looking for an exceptional and values-driven leader with a strong track record in relationship-based income generation, partnerships and influence. This experience may come from the charity sector or a commercial environment. We are not seeking a specific career path or background; instead, we actively welcome applications from people who bring new perspectives, transferable skills and different ways of thinking. What matters most is a deep commitment to our purpose, a willingness to learn and the confidence to lead with curiosity and humility.

This role calls for persuasive leadership, emotional intelligence and the ability to build trust across diverse teams and stakeholders. You will thrive if you enjoy working collaboratively, sharing power and leading in a way that is inclusive, supportive and ambitious.

This is a genuinely exciting and critical role - for our staff, our partners, and most importantly, for the people we exist to serve. We are particularly keen to hear from people with lived experience of financial insecurity. If you share our values and feel inspired by our vision of a more just and financially secure society, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.