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Join Our Team: Head of Culture and Inclusion
Navigate your future and lock in your career as we keep our canals open and alive
Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)
Working Hours & Travel
This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.
Role Overview
In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.
Key Responsibilities
About You
You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.
Experience and Skill
Contact & Application
If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.
What We Offer
This is a middle manager role with a package commensurate.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Are you an experienced Development Executive looking to make a meaningful impact? Join the Gardens, Libraries and Museums (GLAM) team within Development and Alumni Engagement (DAE) at the University of Oxford to make a difference within a globally renowned institution.
About the Role
This is an opportunity to join Oxford’s DAE team and to make a significant contribution in support of the mission of one of the world’s leading universities.
The Development Executive is a professional fundraiser (ordinarily with some prior experience), with responsibility for devising, implementing, and collaborating on approaches to high-level philanthropic donors, and for working with DAE and academic colleagues to articulate cases for support, develop fundraising strategy and raise funds for priorities at the Ashmolean, Bodleian, Pitt Rivers Museum, Museum of Natural History, History of Science Museum and Botanic Garden and Arboretum.
Location: University Offices, Wellington Square, Oxford OX1 2JD / GLAM sites across Oxford.
Salary: Grade 7: annual progression from £39,424 - £47779 per annum, with a possible extension to £51,983 per year, including an Oxford University Weighting of £1,730 (pro rata)
Contract: Full Time (37.5 hours), Permanent
About Us
Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.
About You
Essential Criteria (See full list in the attached Job Description)
• Prior fundraising experience and direct involvement in securing major gifts
• An ability to think both strategically and tactically about the relations between potential donors and fund-raising goals
• Excellent communication skills
• Demonstrable ability to show highly nuanced sensitive and good judgement when working with key internal and external stakeholders
• The candidate must work well in a team
Application Process
To apply, please upload:
• A covering letter/supporting statement
• Your CV
• The details of two referees
The closing date for applications is 12 noon on 11 May 2026
Interviews will take place on 19 May 2026, and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.
Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
Who we are looking for:
We are looking for a proactive individual with experience in advising and supporting individuals in need and empathy and understanding of the challenges ex-forces personnel face when transitioning into civilian employment.
You will be confident and outgoing, able to work independently, but also communicate effectively and collaborate with both internal and external stakeholders and will have strong interpersonal and influencing skills, enabling you to interact effectively with others and contribute to a diverse and dedicated team.
You will also need to be highly organised and proficient with IT systems, such as the Microsoft Suite and CRM platforms.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached below.
What’s in it for you? Check out our Benefits attached below.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday, 22 May 2026.
Got questions about the role? Get in touch with the People Team.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Full time, permanent
Salary: £40k
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.
You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Bursary and Welfare Manager to join our team.
About the role
This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity
Responsibilities
· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria
· Authorise the award of financial bursaries and approve beneficiary claims and expenses
· Maximise the use bursary funding and ensure successful outcomes for beneficiaries
· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team
· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity
· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability
· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.
· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.
· To lead the annual Matrix accreditation process
· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.
· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee
Requirements
Benefits
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.
We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.
As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.
Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.
If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)
Closing Date: Sunday 17th May
Initial Interviews: Monday 1st June – Online
Final Interviews: Mon 8th / Tuesday 9th June – at Emmanuel Church London
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term until 31/03/2030
Interviews: Tuesday 19th of May (online), Assessment centre in our Birmingham office - Wednesday 27th of May
As Head of Delivery for the West Midlands, you will lead and inspire teams across a richly diverse region, turning ambitious strategies into high-quality, life‑changing outcomes. Working across varied communities and geographies, you will shape and deliver complex delivery plans that respond to local need while aligning with national priorities.
You will combine strong data insight with deep listening, analysing demographic information, understanding regional cultural contexts, and partnering closely with local teams to design delivery that truly resonates. Your creativity and strategic thinking will ensure services are impactful, inclusive and rooted in the realities of each place.
This is a highly influential leadership role for someone who thrives in complexity, values collaboration, and is motivated by making a tangible difference. You’ll empower teams, drive continuous improvement and play a central role in delivering meaningful impact for young people across the West Midlands.
We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Severn Hospice is one of the region’s leading and much-loved charities, caring for people living with incurable illness across Shropshire, Telford &Wrekin and Mid Wales and we are looking for a dynamic, talented and motivated individual who wants to make a real difference by raising funds for our caring services.
With your excellent organisational and planning skills, creativity and practical approach you will develop, manage and evaluate our event portfolio, delivering an innovative programme of inspiring events.
As a great team player, you’ll build strong working relationships across various departments, volunteering team and third parties to deliver the highest quality events and experiences.
Confident in preparing work plans and managing multiple projects simultaneously you will also ideally have previous experience of managing budgets, achieving financial targets and have a good understanding of event compliance.
Just like our care, our relationships with supporters are individual and with your exceptional interpersonal skills and intuition you will provide personalised stewardship and engaging supporter journey that inspires and nurtures long term support.
If you can multi-task, are a creative thinker and thrive in a vibrant, ambitious, and supportive team, then this could be the role for you.
This role is to provide maternity cover on a 12-month fixed term contract.
The client requests no contact from agencies or media sales.
About Rainforest Foundation UK (RFUK)
RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About the role
Do you want to lead fundraising efforts that make a global impact?
This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
For further details regarding the role and specific qualifications required, please consult the attached job description.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Application process
To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.
Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.
Information Security Manager
£55,000 per annum
37 hours per week
Farnham, Surrey, with opportunity for hybrid working. Cross site working required.
About us
Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.
We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later. Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.
This is not a purely technical or policy focused role. It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.
This is a key role at an important point for the organisation. It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.
The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.
Key Responsibilities of the Information Security Manager will include:
About the candidate
Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance. They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level. They should demonstrate:
Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.
Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.
We Offer:
Excellent Benefits
Career Development
A Great Place to Work
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
Interested?
If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you. For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation. If you have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: 10th May 2026.
Interviews to be held week commencing 1st June 2026.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a standard Disclosure and Barring Service check.
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.
The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.
Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.
A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.
To be successful in this role, in the first 6 months you will have:
Please refer to the full job description and person specification in the full recruitment pack for further details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
Ace of Clubs is at an exciting stage of growth, with increasing impact across our services. To continue delivering high-quality support to people experiencing homelessness—while ensuring long-term financial sustainability—we are seeking a dedicated Funding and Finance Co-ordinator.
This is a pivotal role, supporting the co-ordination and administration of our income, fundraising activity, financial management, cost efficiency, impact data, and funding reporting. You will contribute directly to the organisation’s sustainability, growth, and financial accountability, working closely with our Volunteer Treasurer and the Director - who provides strategic oversight whilst remaining actively involved in the day-to-day operations.
You will help co-ordinate and develop a range of income streams and funding projects, including individual giving, community fundraising, events, corporate partnerships, and trusts and foundations. The role also involves supporting new fundraising opportunities, monitoring impact and fundraising data, stewarding donors through engagement and communications, and assisting with funding applications and reporting.
Alongside this, you will play a key role in the day-to-day financial administration of the charity. This includes tracking income across multiple platforms, monitoring expenditure, and producing reports to support forecasting and strategic planning.
You will also support the administration and review of core organisational contracts, such as utilities, insurance, IT, and HR, helping to ensure value for money and operational efficiency.
Working collaboratively with colleagues and partners, you will help gather and present impact data across our services, tailoring this for both internal use and external stakeholders.
This is a varied and rewarding role, suited to a highly organised administrator with strong Microsoft Office skills (particularly Excel), excellent written and numerical ability, and a keen eye for detail. You should be comfortable working with data and finances, whilst also engaging confidently with a wide range of people—including donors, partners, volunteers, and guests. An understanding of, and empathy with, the homelessness sector is essential.
Our Mission is to meet the basic human needs of homeless and isolated people through a range of high quality and easily accessible services.


The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programmes in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees across England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Client Voice Officer will support RAI UK’s client engagement and participation agenda, ensuring that refugees and people seeking asylum meaningfully influence programme design, delivery, advocacy, and strategy.
The role will implement client voice related projects and strengthen RAI UK’s client voice systems, including structured feedback mechanisms and the Client Advisory Board (CAB).
The role will support the development of client-led research and evidence generation initiatives to inform programmes and policy positions. The role will also build relationships with migrant-led and grassroots organisations to ensure lived experience meaningfully shapes services, advocacy priorities, and external engagement. This role centres direct lived experience of forced displacement as a form of expertise.
Key Working Relationships:
The postholder will report to the Integration Lead Advisor and work in close collaboration with the Head of Programmes, RAI Director, Programme Managers, Senior Programme Development Advisor, Senior Monitoring, Evaluation and Learning Officer, Senior Programme and Awards Officer, Advocacy and Policy Managers, Communication team and other IRC UK teams.
Scope and Authority
National remit across all RAI UK programmes.
Functional leadership for client voice and engagement across teams.
Matrix working with Programme Managers, Advocacy Manager, M&E colleagues, and the Technical Unit.
Coordination of project delivery staff on the Pinterest project (without formal line management responsibility).
Key Accountabilities
Project Coordination
· Work in collaboration with the Senior Community Engagement and Volunteer Officer to coordinate a new psychosocial education and photography programme for refugee young people (aged 16–19).
· Support the delivery and facilitation of this programme as required.
· Develop the participant outreach plan and support the day-to-day communication with the participants of the project in coordination with the session facilitators.
· Work in collaboration with the Integration Lead Advisor, Technical Advisor for Women and Child Protection and other relevant programme colleagues to ensure that the project curriculum is adapted and delivered to be contextually appropriate, developmentally suitable, and aligned with RAI UK technical standards, with an emphasis on ensuring client voice is strengthened through a person-centred and strengths-based approach.
· Work with the Safeguarding Advisor to ensure full compliance with safeguarding, consent, data protection, and ethical storytelling requirements throughout project delivery.
· Work in collaboration with the Senior Community Engagement and Volunteer Officer and clients to co-create and coordinate two dissemination events showcasing youth photography and lived experience outputs.
· Ensure robust monitoring of outcomes and timely, high-quality donor reporting in line with IRC and funder requirements.
Community Engagement
· Strengthen and coordinate the Community Advisory Board (CAB).
· Provide support and training to CAB members, including organising external trainings as needed.
· Undertake associated administrative and coordination responsibilities related to client, community and CAB work, including meeting organisation, coordination and record-keeping of travel and expenses logistics, documentation including sensitive data management cross-departmentally including facilitation of DBS checks, client communication, and tracking actions to ensure accountability and follow-through.
· Proactively engage migrant-led and grassroots organisations to share best practices.
· Collaborate with the Monitoring, Evaluation and Learning team to track quantitative outputs and qualitative outcomes of engagement with community, clients and CAB.
· Ensure engagement approaches are accessible and inclusive to reduce barriers to participation.
Client Voice to strengthen Programme Development and Internal Learning
· Develop and implement a Client Voice framework for RAI UK to embed participatory approaches into every stage of programming from design to delivery.
· Embed client voice into early stages of programming, including needs assessments, service design, and proposals.
· Work alongside colleagues to embed client voice and continuously improve participatory engagement approaches across RAI UK programme delivery.
· Contribute to internal and donor monitoring, evaluation and reporting requirements.
· Collaborate with the MEL team to design tools to capture client voice in our programming and to measure client influence and participation.
· Pilot innovative approaches and build RAI UK evidence base on client and community participatory engagement.
· Contribute to IRC global client & community engagement communities of practice.
· Support delivery of RAI UK capacity building work, delivering trainings as requested to ensure client and community voice is represented, such as Healing Spaces trainings or employer engagement sessions.
External Communications and Advocacy
· Summarise client and CAB insights into briefings to be used in RAI and cross-departmentally, including by Senior Management Team and IRC UK Board of Trustees.
· Collaborate with Advocacy Manager and Policy Manager to reflect and include client and CAB insights and experiences into policy and advocacy calls for action.
· Support initiatives equipping refugees to share lived experiences in collaboration with Communications team, promoting trauma-informed ethical storytelling aligned with safeguarding principles.
PERSON SPECIFICATION
· Solid experience working with refugees or migrant communities.
· Experience working with young people, including on wellbeing or psychosocial topics.
· Experience facilitating participatory engagement methods.
· Strong safeguarding knowledge and trauma-informed practice.
· Excellent communication and organisational skills.
· Commitment to refugee rights and GEDI principles.
· Experience supporting advocacy initiatives.
· Experience with monitoring and evaluation systems.
· Lived experience of forced displacement/ the UK asylum system is recognised as valuable expertise and will be considered alongside professional experience.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.
Visitor Experience Manager
Location: Painswick, Gloucestershire (GL6 6TH)
Hours: 32hrs per week (over 4 days)
Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?
The location
Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.
Role summary
We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.
You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.
Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.
With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).
You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.
You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.
Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.
• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.
• Experience of establishing and leading a culture of exceptional customer service.
• Experience of running high-quality, profitable events.
• Team management and leadership skills including coaching, development, motivation, and communication.
• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.
• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.
• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.
• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.
• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.
• Great IT skills including with Microsoft Office.
• First aid qualification (or willingness to learn).
What we offer
As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
Experience of developing and implementing fundraising strategies aligned to organisational objectives.
Experienced team leader who can motivate, inspire and guide others to deliver results.
Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
Strong knowledge of Scottish charity regulations, governance and compliance requirements.
Demonstrated ability to manage budgets, financial processes, and procurement.
Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
Ability to use insight and ambition to shape pipeline and stewardship planning.
Understanding of CRM systems.
Desirable
Ability to deliver training to staff or volunteers on processes or systems.
Experience of community, events, volunteering and partnerships and philanthropy fundraising.
Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.