Education policy assistant jobs in Woodberry down, greater london
This role is central to delivering Screen Share's award-winning Digital Access Programme, which refurbishes donated technology and distributes it to refugees and asylum seekers across the UK. This is a new role in the team designed to increase our capacity to support a growing client base. It is both practical and operational, involving both technology management and customer service.
The role focuses on making sure the right devices reach the right people. You will process referrals, coordinate fulfilment, and work with clients, partners and volunteers to make sure devices are delivered smoothly and any challenges are resolved with care. This requires clear and confident communication, strong organisation, and a trauma-informed, safeguarding-aware approach to working with people from many different backgrounds.
On the technical side, the post holder will support the end-to-end management of Screen Share’s IT assets. Working closely within the Operations team, this includes logging and tracking devices, maintaining accurate database records, supporting physical storage and stock control, assisting with secure data sanitisation, and preparing devices for distribution through careful packaging and postage. This element of the role ensures that all devices are handled safely, securely and in line with our operational and data protection standards.
The role sits within a busy, highly collaborative and fun Operations team, where people support one another, share knowledge freely, and work together to solve problems. You will have opportunities to learn from colleagues, contribute your own ideas and experience, and help shape how we work as the organisation grows.
The role also contributes to wider operational tasks and projects, making it well-suited to someone who enjoys variety, collaboration and building effective systems in a growing charity.
Key Responsibilities:
Customer Service
Explaining Screen Share’s referral process to individuals and partner organisations seeking support, and signposting to external services where appropriate. Sharing responsibility with the wider team for client and partner communications,
responding promptly, professionally and courteously. Support in-person device distribution at partner charities, libraries
and accommodation settings, and provide remote technical support to clients via phone and email, communicating
clearly, patiently and with care.
Data Management and Administration
Reviewing, prioritising and processing referral applications, completing digital paperwork and issuing delivery and tracking information. Capturing, updating and maintaining accurate client and device data to support day-to-day operations and impact reporting. Allocating devices based on client needs and available stock, and handling all client, partner and donor information in line with data protection policies and GDPR requirements.
Postage and Packaging
Preparing, packaging and dispatching devices and accessories securely using postal and courier services. Ensuring all equipment is packaged safely and appropriately to prevent damage in transit.
General Operations and Ad-hoc Support
Participating fully in team meetings and contributing to shared problem-solving. Supporting the refurbishment process as needed, including data sanitisation, basic diagnostics, installing operating systems and logging donated devices. Assisting with fulfilment across other programmes and providing general administrative support to ensure the smooth day-to-day running of the Operations team.
Personal Specification
Essential
• Excellent written and verbal communication skills.
• Experience working in customer service or similar role
• Experience working in a busy Operations role.
• Experience working with databases.
• Proactive and positive attitude, problem-solving instinct and excitement to collaborate with and support team members.
Desirable
• Direct experience or advanced knowledge of the UK asylum and immigration system.
• Experience working with vulnerable adults.
• Experience of working in a charity or small team.
• Intermediate knowledge of IT including laptop components, troubleshooting, diagnostics and refurbishing procedures.
• UK Driving Licence.
Screen Share is committed to being a fair, inclusive and supportive employer. We actively encourage applications from
people with lived experience of forced migration and from backgrounds underrepresented in the refugee sector, digital
inclusion sector and our team. We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Application Process:
Stage 1:
Please submit a short cover letter (no longer than 1 A4 page) and CV via CharityJob. The cover letter should outline your suitability for the role and how your professional and personal experience will add value to our team and community
Deadline: Tuesday, 6th January 2026 at 9am
Stage 2:
We will invite shortlisted candidates to remotely complete a timed written task between 6pm on Thursday 8th January 2026 and 10am on Monday 12th January 2026.
Stage 3:
In-person interviews will take place on 15th and 16th January at Screen Share’s offices in Kentish Town, London
The client requests no contact from agencies or media sales.
We are recruiting a Chief People and Transformation Officer. This newly created role involves leading the development of an effective and high performing People and Transformation team and is an opportunity to provide strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, talent management frameworks and employee engagement initiatives.
We are looking for someone who has experience translating organisational strategy into people strategy, implementing organisation-wide transformation initiatives and accountability frameworks as well as leading and embedding cultural change.
The Chief People and Transformation Officer is a member of the Executive Team, playing a pivotal role in ensuring that the Trust is a high-performing, values-driven institution. The post provides strategic vision for the Trust’s workforce development and is responsible for operational excellence across all people functions, developing modern people systems, talent management frameworks, and employee engagement initiatives that attract, develop, and retain exceptional talent committed to Holocaust education. The postholder is also a trusted strategic advisor to the CEO and Board.
Key Responsibilites:
- Organisational leadership, as a member of the Executive Team
- Strategic People Leadership
- Organisational Development and Transformation
- Talent Management and Employee Engagement
- Volunteering and Internship Strategy
- Learning, Development and Leadership
- HR Operations and Compliance
- Staff Management and Development
For the full Job Description, Person Specification, and details on how to apply, please follow the link to our website.
The client requests no contact from agencies or media sales.
DYP is seeking a dedicated, vibrant Mentoring Assistant to support the delivery and growth of our youth mentoring and educational and digital awareness programmes. Working closely with the Youth Mentoring Lead, you will help strengthen and deliver services that empower unaccompanied asylum seekers and refugees from the Horn of Africa aged 14-25.
Key responsibilities include:
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Providing consistent support across youth clubs and mentoring drop-in sessions
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Assisting with individual and group mentoring tailored to personal, educational, and career goals
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Coordinating educational services such as ESOL classes, college registrations, and referrals
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Supporting digital inclusion initiatives to ensure young people have access to essential tools and skills
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Building strong partnerships with local authorities, schools, and community organisations
We are looking for someone with excellent communication skills, a commitment to youth empowerment, and the ability to build positive relationships with diverse stakeholders. Experience in mentoring, education, or youth work is desirable, alongside a sound understanding of trauma-informed work and the demographics of our clients.
This is a freelance, full-time role (35 hours per week) with a daily fee of £135, and a 3 month probation period. Work will be based in Streatham, with flexibility to work from home and other community locations.
The client requests no contact from agencies or media sales.
The Paradise Cooperative is a Wandsworth based charity working towards a future where communities and nature thrive together. Our Paradise Learning programme delivers innovative, curriculum-linked outdoor workshops for local primary schools, all set within our unique and biodiverse community garden.
Our workshops help children develop meaningful connections with the natural world while supporting learning across a wide range of curriculum areas, including science, geography, history, English and art.
About the Role
We are looking for a passionate and motivated Outdoor Education Assistant to work alongside our Head of Education in delivering our outdoor learning programme. You will play a key role in facilitating high-quality, curriculum-based workshops that inspire children aged 4 to 11 (EYFS, KS1 and KS2) to connect with nature.
This is a dynamic, part-time role for a practitioner who is excited to combine their experience of supporting primary education with the transformative benefits of nature-based learning. You will ensure that every child who visits our site is able to access, enjoy and be inspired by our unique outdoor education programme.
Key Responsibilities
·Deliver exceptional outdoor learning experiences as part of our Schools and Family Programme, leading small-group workshops or supporting sessions alongside the Head of Education.
·Prepare and manage resources to create organised, inspiring learning environments that enhance children’s engagement and enjoyment
·Support the development of new workshops, helping to design creative, age-appropriate activities that meet children’s needs and interests.
·Provide guidance to a volunteer education assistant, offering clear direction, support, and day-to-day task management.
·Oversee health, safety and wellbeing, ensuring all learners and visitors are safe by:
oFollowing and contributing to the review of risk assessments and clearly communicating any relevant risks to volunteers.
oEnsuring full compliance with safeguarding, health and safety, data protection, and other organisational policies.
·Assist with monitoring and evaluation, completing session records and providing constructive feedback.
·Participate in team meetings, contributing thoughtfully to planning, coordination, and programme development.
·Collaborate with colleagues to support the charity’s long-term strategy and uphold its vision, mission and values
Creating sustainable spaces to inspire connection and growth through nature
The client requests no contact from agencies or media sales.
If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!
The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.
What you’ll do:
- Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
- Attend promptly to general finance queries.
- Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
- Raise all sales invoices across all group companies.
- Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
- Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
- Ad hoc analysis and support for month and year end activities.
What you’ll need:
- Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
- An ability to multi task and work to tight deadlines.
- Experience of working in a finance team in a similar role
- High level of accuracy and attention to detail
- A consistent and effective team player who can multi task and prioritise
- Effective oral and written communication skills
This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.
The successful candidate must be available for an immediate start at the end of January 2026.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Islington
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Upcoming Assessment Days: Thursday 22nd January
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Camden, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 22nd January
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
The Community Fundraising Assistant is the first point of contact for Community supporters. This role is key to making sure everyone feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career in community fundraising.
The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload, meeting deadlines and be a team player with excellent people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
We’re looking for a proactive, organised and enthusiastic Partnerships & Philanthropy Assistant to join our small but mighty Partnerships & Philanthropy team. This is a vital role at the heart of our team, perfect for someone who enjoys getting stuck in, learning new skills and is interested in high value fundraising.
While you’ll provide essential administrative and logistical support, this role offers so much more — you’ll be trusted to manage your own projects, spot opportunities, and make a real contribution to our fundraising success.
You’ll be a natural self-starter with great attention to detail. You’ll play a key role in coordinating the team day to day, managing our shared inbox, keeping income and expenditure records accurate, and making sure our systems and processes work seamlessly. You’ll also help identify new donors and ensure our incredible supporters feel valued, inspired and well looked after, throughout their journey with Bowel Cancer UK.
As part of the role, you’ll gain valuable hands-on fundraising experience. You’ll support our Partnerships team deliver high-quality stewardship and have opportunities to complete prospect research and help write proposals to Trusts and Foundations.
This is a brilliant opportunity to build your confidence and skills in fundraising. You’ll make a visible impact, be an integral part of a supportive and ambitious team and play a key role in helping us reach our mission, to ensure no one dies from bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Early Years Assistant role
We are seeking enthusiastic bank staff to provide flexible cover for staff absences at our vibrant 59-place nursery, located in the Coin Street neighbourhood centre on London’s South Bank, just minutes from Waterloo and Blackfriars stations. As part of a dedicated team of educators supported by two experienced senior teachers, you will help ensure the smooth running of the nursery by assisting with mealtimes, activities, general care, and safeguarding the welfare of children. Our nursery is part of a wider Family and Children’s Centre, which offers holiday play schemes, activity camps, and a creche facility to support parents in training and development. Using our unique surroundings for real-life learning, we put each child at the centre of their learning journey. Cover will be provided on an ad hoc basis within our shift rota (8am–6pm).
This will be a zero-hours contract which means that there are no guaranteed hours per month - you may be requested to work on an ad hoc basis, and sometimes at short notice.
To be successful you will need to demonstrate the following
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A child-centred approach to teaching using creative and exciting methods to engage and stimulate.
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A can-do and enthusiastic attitude.
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Excellent spoken and written English.
About Coin Street Community Builders
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own.
We promote enterprise, creativity, and lifelong learning whether that is through providing employment, volunteering opportunities, nurturing enterprise, or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
Casual, Zero-Hours (may include evenings and weekends)
Salary
£14.13 per hour
Extras
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Equivalent of 35 days annual leave (including Bank holidays), pro rata for part-time staff.
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Auto-enrolment qualifying pension for zero-hours staff
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Health and wellbeing support, including online mental health therapy sessions.
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Free gym membership at Colombo, annual flu jabs.
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Commitment to training and development.
Closing Date
We will review applications as they are submitted and will contact candidates on a rolling basis.
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Sunday 4th January 2026 (midnight)
Interviews will take place: Tuesday 13th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you organised, proactive, and enjoy being a reliable support to a busy team?
Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
WHAT MAKES THIS ROLE SPECIAL
This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.
WHAT YOU'LL DO
You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.
WHO WE'RE LOOKING FOR
You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.
WHY CHOOSE NASS
NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.
Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.
Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.
Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.
HOW TO APPLY
To apply, please submit:
- Your CV highlighting relevant experience
- A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements
Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)
CONTACT INFORMATION
For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
Transforming axial SpA futures, creating a social movement for change and an empowered community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Us in Making a Real Difference
About YMCA St Paul’s Group
YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.
Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.
About the Role
As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.
Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.
This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.
Working 4 nights on and 4 nights off (8pm-8am).
Key Responsibilities
Deliver Exceptional Customer Service
You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.
A Varied, Engaging Role
No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.
Champion Safety and Security
As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.
A Welcoming and Compassionate Presence
You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.
Be Part of a Supportive Team
You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.
What You’ll Gain
At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.
We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.
Benefits for Mind, Body, and Spirit include:
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Free gym access across all YMCA SPG sites
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Discounts at major retailers and supermarkets
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Free wellbeing and counselling services
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The flexibility to work across various outer London locations
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Career development programmes to support your journey
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Family-friendly policies, including enhanced maternity pay
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Life Assurance
Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.
Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.
The Role
We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.
This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.
You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.
Key Responsibilities
House Operations & Maintenance
- Open and close the House and carry out daily checks for security, safety, and presentation.
- Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
- Regular trips to the supermarket and post office.
- Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
- Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
- Support minor maintenance tasks and contractor visits as needed.
Front of House & Visitor Support
- Provide a warm welcome to everyone arriving at Future Dreams House.
- Help visitors sign in, complete forms and find where they need to go.
- Offer refreshments, give House tours and help maintain a calm, supportive environment.
- Answer phone and email enquiries with empathy and efficiency.
- Support with bookings and keep systems and calendars accurate.
Administration & Communications
- Manage the main info@ inbox, responding promptly and professionally.
- Keep room and workshop booking calendars up to date.
- Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
- Respond to information requests and send out materials such as leaflets and visitor information.
Volunteer Support
- Work alongside volunteers, guiding and supporting them through their tasks.
- Help coordinate volunteer activity, especially when the House Manager is away.
- Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.
Sustainability
- Act as the sustainability champion for Future Dreams House.
- Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
- Help shape and track progress against our sustainability goals.
- Engage the wider team and volunteers in greener ways of working.
Health & Safety
- Act as a First Aider and Fire Marshal (full training provided).
- Support fire safety checks, drills and wider health & safety procedures.
- Help during evacuations and report any incidents or hazards promptly.
Organisational Support
- Work collaboratively with colleagues across programmes, fundraising, and operations.
- Support internal and external events as needed.
- Carry out any other reasonable duties in line with the role.
About You
Essential Experience
- Experience in a customer-facing or front-of-house role.
- Comfortable working in a fast-paced, dynamic environment.
- Experience working effectively as part of a team.
- Some experience with administration and record-keeping.
- Experience with basic maintenance or housekeeping duties.
Skills & Knowledge
- Confident using Microsoft Outlook, Word, and Excel.
- Able to navigate online booking platforms and digital systems (training provided).
- Excellent verbal and written communication skills.
- Strong organisation and time management; able to juggle multiple tasks.
- Basic understanding of health and safety principles (or willingness to learn).
- Calm, professional approach when under pressure or dealing with sensitive situations.
Personal Qualities
We are looking for someone who:
- Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
- Is passionate about providing an exceptional visitor experience.
- Is proactive, hands-on and happy to “muck in” wherever needed.
- Has a professional yet warm and approachable manner.
- Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
- Has strong attention to detail and takes pride in high standards.
- Is enthusiastic about sustainability and making a positive impact on the environment.
What We Offer
- A meaningful role in a charity making a real difference to people affected by breast cancer.
- A supportive, friendly team environment at our beautiful House in King’s Cross.
- Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
- Opportunities to grow your skills across operations, visitor services, events and sustainability.
The client requests no contact from agencies or media sales.
Purpose of the job
In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice.
Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team.
You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively.
Why work at UK Youth?
We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change.
Responsibilities
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Evaluation and Learning
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Knowledge and Data Management
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Research and Horizon Scanning
Experience we're after
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Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)
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Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting
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Experience of conducting literature reviews to analyse existing evidence on specific topics
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Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Tuesday 6th January 2026 at 09:00am
Provisional Interview Dates: 14th and 15th January 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.


