Education project coordinator jobs

As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors. 

Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).

You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.

You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.

Please Note: We do not accept applications from external sites or CVs via email. Please apply through the application form on our website or via the link below.

We’re a student-focused organisation committed to creating a more inclusive and supportive university experience. With the ongoing cost-of-living crisis affecting students across the UK, access to basic essentials has never been more important. Our growing basic needs service provides support with food, toiletries, clothing, financial wellbeing, and life skills – and we’re looking for an experienced and motivated Head of Basic Needs and Partnerships to lead it.

As Head of Basic Needs and Partnerships, you’ll take strategic and operational ownership of a vital service that supports hundreds of students every week. Reporting to the Associate Director of Student Engagement, this Head of Basic Needs and Partnerships role combines leadership, partnership development, and innovation. You’ll also manage two key roles – the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator – ensuring the team is supported, focused, and empowered to deliver high-quality services.

This Head of Basic Needs and Partnerships position is central to growing the service into a sustainable, community-powered hub. You’ll build strong relationships with external partners and donors, expand financial wellbeing and preventative programmes, and help shape initiatives like budgeting workshops, cooking sessions, and life-skills training that support students before they reach crisis point.

Key Responsibilities:

- Lead the strategic development and delivery of the basic needs service

- Line manage and support the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator

- Build and maintain partnerships with community organisations, funders, and stakeholders

- Expand financial wellbeing and preventative support programmes

- Use data and insight to evaluate impact and improve service delivery

- Ensure services are inclusive, accessible, and aligned with student needs

- Support financial planning and long-term sustainability

Essential Criteria:

- Experience in a leadership or management role, ideally within student services, wellbeing, or community support

- Strong partnership-building and stakeholder engagement skills

- Excellent organisational and strategic planning abilities

- Experience managing staff and supporting team development

- Confidence using data to inform decisions and demonstrate impact

- A genuine passion for supporting students and tackling inequality

What we offer:

- Hybrid working options (where possible)

- A supportive and inclusive working environment

- Opportunities for professional development and progression

- The chance to make a meaningful, lasting impact on student lives

If you’re a collaborative and forward-thinking leader who enjoys leading people, building partnerships, and creating practical solutions, we’d love to hear from you.

Please read the full role profile before applying, as well as our guide to recruitment.

Details:

Salary: £36,301 – £40,560 per annum per year

Contract: Permanent, Full-time

Hours: 35 hours per week (with flexible working)

Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK

Recruitment Timeline

Applications opened: 23/03/2026

Applications close: 12/04/2026 23:59 pm

Interviews: 23/04/2026

Role Commencing: 01/06/2026

We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. Once the vacancy has closed, we’re unable to accept late applications to ensure a fair process for all candidates.

As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.

This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.

A valid drivers’ licence is required for this role.

This role is subject to an Enhanced DBS with Barred List check

We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.

In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.

You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.

If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.

YOUTH OUTREACH WORKER: Violence Against Women and Girls (Female Applicants Only*)

Location - North Middlesex Hospital Accident & Emergency Department

Full-time - Fixed Term Contract to March 2027

Salary - £31,312 (including London Weighting) per annum

Youth violence is a problem that significantly affects young people, their families and entire communities. At Oasis, we believe that violence can be prevented by taking a holistic public health approach. Oasis Community Hub Hadley encompasses a range of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Through this holistic approach we have been instrumental in shaping the way young people are supported after experiencing trauma, violence or aggression.

Oasis Youth Support at North Middlesex Hospital is seeking a dedicated Outreach Worker: Violence Against Women and Girls Specialist to accompany young women who attend North Middlesex Hospital A&E department due to a violent or aggressive incident, on their journey to make positive choices with the aim of breaking the cycle of violence through 1:1 mentoring.

You will be part of a large team based at the hospital and supported by the Youth Support Project Coordinator, as well as the wider Community Hub Team based in Ponders End, Enfield.

 The key responsibilities within the role are:

· Support young people and develop a bespoke mentoring programme that meets their needs

· Develop and evaluate a model of care that enables young people to benefit from community based interventions

· Planning and delivering sessions focusing around specific areas of violence against women and girls for young people and professionals

· Assisting the team by facilitating high quality information gathering/sharing to track the support given and the success of the project

You could be successful in this role if you: 

· Are passionate about making a difference to young people’s lives

· Have the ability to build positive relationships with young people as well as professionals

· have a relevant professional qualification (e.g. JNC, QTS, QSW), or relevant experience

· Have experience of working in a youth/community setting affected by youth crime

· Experience of mentoring / supporting young people

· Are self-motivated, with the ability to take initiative and organise your own time

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

Please submit your completed application form at your earliest convenience. Please visit the Oasis Charity Jobs website for application pack.

Completed applications forms should be returned by 9am Monday 28th April 2025

9am Thursday 9th April, with interviews W/C 20th April 2026.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.  *Please note that due to the nature of this role, this post is only available to female applicants as permitted under the Equality Act 2010.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

A fairer and greener economy for Wales means a real Living Wage for everyone and support for the local businesses that help meet our everyday needs. We have already helped over 600 Welsh organisations guarantee 170,000 employees’ access to a real Living Wage, and we have supported local businesses pioneering food, energy, housing, transport, nature and health services. We want to do more – can you help us as our new Head of Fair Economy?

You will need to be passionate about building an economy that works for everyone, with the skills and experience to lead and build programmes and teams, work collaboratively with a wide range of stakeholders in our areas of work, and to be proactive in identifying new opportunities for funding and impact.

You will be leading the Fair Economy team to deliver against impact targets in our annual business plan. This involves:

• Leading the Fair Economy team (30%) 
• Supporting the real Living Wage (rLW) Programme (30%) 
• Supporting the Foundational Economy (FE) Programme (40%) 

You'll play a key role in helping individuals and organisations benefit from our expertise, while growing our reach, income, and impact as a forward-thinking charity. This includes lifting individuals out of in-work poverty and supporting local businesses that provide our everyday needs.

We are a lively and progressive charity at an important stage in our development. If our mission resonates with you and you share our aims, we would love to hear from you.

Pennaeth Economi Deg

Mae Economi decach a gwyrddach i Gymru yn golygu Cyflog Byw Gwirioneddol i bawb a chefnogaeth i’r busnesau lleol sy’n ein helpu i fodloni ein hanghenion bob dydd. Rydym ni eisoes wedi helpu 600 a mwy o sefydliadau yng Nghymru i sicrhau bod 170,000 o weithwyr yn cael Cyflog Byw Gwirioneddol, ac rydym ni wedi cefnogi busnesau lleol sy’n arloesi ym maes bwyd, ynni, tai, trafnidiaeth, natur a gwasanaethau iechyd. Ond rydym ni eisiau gwneud mwy - allwch chi ein helpu ni fel Pennaeth newydd yr Economi Deg?

Bydd angen i chi fod yn frwd dros greu economi sy’n gweithio i bawb, a meddu ar y sgiliau a’r profiad i arwain ac adeiladu rhaglenni a thimau, gweithio mewn partneriaeth ag amrywiaeth eang o randdeiliaid yn ein meysydd gwaith, a bod yn rhagweithiol wrth fynd ati i ganfod cyfleoedd cyllido ac effaith newydd.

Byddwch yn arwain tîm yr Economi Deg wrth iddynt gyflawni targedau effaith ein cynllun busnes blynyddol. Bydd hyn yn golygu: 

• Arwain Tîm yr Economi Deg (30%) 
• Cefnogi’r Rhaglen Cyflog Byw Gwirioneddol (30%) 
• Cefnogi Rhaglen yr Economi Sylfaenol (40%) 

Byddwch yn chwarae rhan allweddol yn y gwaith o helpu unigolion a sefydliadau i elwa o'n harbenigedd — ar yr un pryd â chynyddu ein cyrhaeddiad, ein hincwm a'n heffaith fel elusen flaengar. Mae hyn yn cynnwys helpu unigolion allan o dlodi mewn gwaith, a chefnogi’r busnesau lleol sy’n bodloni ein hanghenion bob dydd.

Rydym ni’n elusen fywiog a blaengar ac rydym ni mewn cyfnod pwysig yn ein datblygiad ar hyn o bryd. Os yw ein cenhadaeth yn taro tant a’ch bod chi’n rhannu’r un nodau â ni, byddem wrth ein bodd yn clywed gennych chi. 

In 30 years we've helped transform over 10,000 children's lives around the world, giving them the chance of a brighter future. We're feel we are just getting started and are looking for a confident, relational communicator with a heart for transforming children's lives to join our team. 

We're looking for someone who loves fundraising and will thrive in an outward facing role which blends strategy, storytelling and relationship-building. You’ll be as comfortable speaking from a church platform as you are meeting one-to-one with a key donor.

Please read the job description and if you feel this sounds like you, we'd love to hear from you. 

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking an Impact and Operations Manager to join our passionate team and shape the future of our services. 

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration, and line manage operations and data & impact team 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confidence with technology and quick ability to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.

Job description

We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.

Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.

Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.

Fitzrovia Youth in Action (FYA) is looking for an experienced, passionate and enthusiastic person for our Peer Mentoring Officer role. If you feel like this is you, we would love to hear from you!

The successful post holder will work with our peer mentoring team to empower young people to co-produce and deliver peer support programmes which draw on their own knowledge and lived-experience to help others.

The post holder will train youth facilitators to deliver our peer mentoring service through one-to-one peer mentoring and peer support group work. The post holder will also support the wider FYA peer mentoring team in training professionals working with young people around good practice in mentoring and mental health support work.

We are particularly keen to hear from candidates with experience of supporting participatory, youth-led group work, youth mental health programmes or peer support programmes.

You can find the role description and personal specification below. 

To apply, please submit your CV and a cover letter (no more than two sides of A4) explaining your experience and why you are suited for this role.

Salary: £62,651 per annum

Contract Type:                         Fixed Term Contract – Maternity Cover (up to 12 months)

Closing date:                         12 April 2026 at 11pm

Interview date:                      4 – 15 May 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women’s leadership in crisis, seeking to work more directly with women’s rights/women-led organisations. The post-holder will be joining us just as we begin implementing the strategy, and this will be an exciting time to shape new and evolving ways of working with women’s rights activists from across the globe. The Advocacy and Influencing team are central to achieving the goals of the strategy by encouraging the UK  Government and other UK-based stakeholders to use their power on the world stage to counter the rollback on women’s rights.

The Head of Advocacy and Influencing is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy.

About you

You will have significant experience of advocacy and/or public affairs with a track record of driving strategies that achieve measurable policy, attitude or legislative change. You will be a strategic thinker with excellent communication skills in English, and the ability to translate complex issues into plain English. You will have experience of project management and preferably budget management, particularly team or donor-funded project management. You will be media trained and confident speaking to and influencing a range of external senior stakeholders.

In past roles, you will have line managed colleagues and may have managed teams, and will know how to work with others, including in coalition with other organisations, to design and deliver advocacy campaigns. You will understand how to motivate your team to deliver against an organizational strategy. Your leadership style will be aligned with CIUK’s feminist leadership principles and values. You will have strong understanding of, and preferably experience working on, international development issues, in particular with reference to gender equality.

About the role

The Head of Advocacy and Influencing is a leadership role with significant responsibility for external analysis and positioning for CIUK - including through regular updates to the board Impact and Transformation Committee. The role is responsible for providing strategic direction for CIUK and CI’s advocacy and influencing and leading the team to deliver UK and globally facing advocacy campaigns. The role is responsible for ensuring high quality publications and managing sign off and profile risks as part of CIUK’s risk management strategy. The Head of Advocacy and Influencing will also act as a senior external spokesperson for the organization to the media, parliament and public events. The role has significant responsibility for positioning and meeting expectations of donors who fund the team’s work.  The Head of Advocacy and Influencing is critical for ensuring the CEO and SLT have up-to-date power analysis, political analysis and policy lines for external engagement with high level targets.  

As the manager and contract holder for the Centenary Action Group campaign and fundraising coordinator and a standing member on the Steering board of the Centenary Action Group, the role also manages CARE UK’s role as a convener and ally of the UK women’s rights movement in line with our global commitment to shift the power and localization.

The role covers four main areas of responsibility:

Strategic Leadership & Delivery

Play a key role in the delivery of CIUK’s new 4-year strategy. Lead cross-organisational teams to deliver high quality policy analysis, advocacy and campaign strategies to UK government, parliamentary and private sector targets. Work with communications to design and deliver integrated campaign plans.

External representation and relationship management

Build the visibility and reputation of CIUK by building and managing key external relationships in government, parliament, private sector and across the sector, including in coalitions and alliances. Provide strategic advice on political developments, external opportunities, and risks, ensuring timely and well-informed positioning, and prepare the CEO/SLT for high-level external engagements. Serve as a senior spokesperson for CIUK in political, media, and public forums. Work with the CARE confederation to develop advocacy lines and approaches.

Thought leadership and Policy Development

Provide strategic leadership of the Gates Foundation partnership, delivering against expectations and securing further funding from this and other donors. Ensure a rigorous evidence base for CIUK’s policy agenda, both by working with CIUK’s team of thematic experts, as well as commissioning and managing research projects where needed. Prepare and approve briefings, position papers, op-eds and other communications in support of CARE UK’s influencing goals. Oversee CIUK’s strategic role in Centenary Action, including representation on the Steering Group and overall coordination. 

Team and line management

Set and drive the advocacy and influencing team’s annual plans and contribution to the organisation’s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to the team’s work, and for managing the team’s budget. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK’s equity, diversity and inclusion goals and feminist leadership principles.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Age UK Westminster is delighted to offer a role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 8th April

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.