Engagement and events officer jobs
Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.
Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:
- Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
- Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
- Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.
Who you are:
- An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
- Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
- Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
- A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence
Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About the Organisation
Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.
Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.
Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.
About Bridge Watch
Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.
The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.
Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.
Job Summary
The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.
The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.
Hours: Part-time, three days a week.
Contract: Fixed term for three years.
Main Duties & Responsibilities
Programme Administration & Coordination
- Support the coordination of the day-to-day operations of the Bridge Watch programme
- Manage incoming and outgoing correspondence and maintain accurate administrative records
- Assist with scheduling, rotas, and general programme organisation
Volunteer Support & Engagement
- Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
- Assist with patrol rotas and arranging cover where necessary
- Support follow-up with volunteers to review early experiences and ongoing engagement
- Process volunteer expense claims in line with organisational procedures
Communications, Events & Engagement
- Support the development and delivery of programme communications and awareness-raising activities
- Assist with website and social media content preparation
- Liaise with volunteers, partners, and external organisations to support meetings and events
- Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required
Operational & Practical Support
- Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
- Order uniforms and equipment and assist with stock management as required
- Attend meetings, events, and occasional patrols to support programme delivery and quality assurance
Monitoring, Development & Funding Support
- Assist with basic research, data collation, and reporting as directed
- Support the preparation of evidence and contributions toward funding applications
- Assist in the development of volunteer resources and support materials
General Responsibilities
- Liaise with members of the wider Ascension Trust staff team as required
- Undertake any other duties reasonably required in line with the role
Experience
- Experience of working in the third sector
- Experience in an administrative or coordination role
Essential Skills
- Good understanding of volunteering and the third sector
- Ability to engage with social media platforms and support basic content creation
- Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Strong organisational skills with attention to detail
- Ability to prioritise workload and manage competing demands
- Comfortable working independently and as part of a team
- Good written and verbal communication skills
- Willingness and ability to learn new skills
Desirable Skills
- Experience supporting projects or programmes
- Ability to collate and analyse basic data to support reporting and identify trends
To apply, please complete the application form. All CVs must be accompanied by a completed application form.
Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026.
No contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
Marketing & Communications Officer
Location: Central London
Salary: £30,000 per annum plus London Weighting
Contract Type: Permanent, full-time, office based with some travel out of the office base
The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.
Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.
This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.
Responsibilities
Content & Campaigns
- Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
- Create photo and video content.
- Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
- Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
- Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
- Internal Business Partnering
- Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
- Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
- Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
- Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.
Digital Marketing
- Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
- Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
- Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
- Assist in the creation and delivery of paid digital activity (social and search).
- Ensure all communications adhere to accessibility and inclusion best practice.
- Media & PR
- Support media monitoring and maintain up-to-date media contact lists.
- Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
- Help identify and prepare case studies, photography, and spokespeople for press opportunities.
Brand & Internal Communications
- Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
- Support colleagues to apply the brand effectively in their own materials and communications.
- Contribute to internal communications such as newsletters, intranet content and staff updates.
Events & Partnerships
- Assist in the planning and delivery of events, exhibitions, and partnership activations.
- Liaise with suppliers, freelancers, and creative agencies when required.
- Monitoring & Evaluation
- Track KPIs and engagement data, compiling regular reports on digital and media performance.
- Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.
Person Specification
Experience & Skills
- Significant experience in marketing, communications, or/and PR
- Excellent written and verbal communication skills, with a flair for storytelling.
- Proven ability to manage relationships and provide high-quality support to internal stakeholders.
- Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
- Experience producing accessible and engaging content for digital and print channels.
- Organised and proactive, able to manage multiple projects and deadlines.
- Commitment to equality, inclusion, and Deafblind UK’s mission.
- Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
- Some experience with design tools (Canva, Adobe Creative Suite, or similar).
Personal Attributes
- Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
- Creative, curious, and adaptable, a self-starter who thrives in a small team.
- Passionate about making communications more inclusive and impactful.
- Positive, resilient, and solutions-focused.
- Commitment to our organisational values.
Closing Date: Monday 16th February
Final Panel Interviews: Wednesday 25th February
To Apply
If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of a range of services including information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.
Job Description & Person Specification
Key Tasks & Responsibilities
1. Processing referrals received into the NDP Navigation service
2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.
3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders
4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.
5. Managing enquiries from parent-carers and professionals working with parents
6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service
7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets
8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers
9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties
10. To pursue a strategy of continual personal and professional development
11. To carry out other occasional duties commensurate with the role
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 2nd March 2026
Interviews to be held in Littlehampton on 11th March 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Location
Hybrid – with regular travel to shops and centres within Nottinghamshire region. Post holders expected to be working flexibly across their community 4 days out of 5, within minimum 1 day per week from our Nottinghamshire Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, Nottinghamshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.
Salary: £27,000 per annum
Hours: 35 hours per week (with occasional weekend and evening work as and when the role requires)
Role Purpose:
You will be responsible for Community, Events and local Corporate fundraising across the Nottinghamshire Region. You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further Jerry Green Dog Rescue’s mission.
You will collaborate with colleagues across the wider charity to ensure you are offering the best possible supporter experience. You will attend local events with, and through, volunteers, work with colleague in our retail sites, and spot other opportunities to promote Jerry Green Dog rescue in your community and drive support for our work.
Key Relationships:
Internal Contacts
· Wider fundraising team
· Marketing team
· Retail team
· Operations team
External contacts
· Supporters
· Volunteers
Key Outputs & Tasks:
Community Fundraising
- Identify, engage and steward individual and group supporters, developing strategies to promote fundraising activities and grow income from your local area.
- Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support.
- Provide high quality stewardship of individual supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard.
- Represent Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
- Ensure that the fundraising CRM is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of local audiences.
- Act as a champion for fundraising compliance across the organisation, ensuring adherence to relevant legislative requirements.
Volunteering
- Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community.
- Work collaboratively with the wider organisation to recognise and celebrate volunteers that support the charity.
Other duties
- Contribute content for marketing communications including; social media, newsletters, local media to support marketing objectives and increase our engagement with potential supporters.
- Keep up to date with sector trends and developments in community fundraising and volunteering.
- Work collaboratively and purposefully with your team and the wider department and organisations to build strong working relationships and to be an internal ambassador for Fundraising and Marketing.
Essential Knowledge, Skills, and Experience:
· A target-driven and tenacious professional with some experience in community or corporate fundraising, or a similar role with transferable skills in relationship building.
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets.
· A positive approach to your work and supporting your colleagues to achieve shared objectives.
· Knowledgeable about your local community.
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively.
· A credible and clear communicator, with a love for building relationships with charity supporters.
· A willingness to travel across the Nottinghamshire region, and to attend face-to-face meetings with your team as required.
How you’ll work in line with our Values:
Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work.
Kindness – You will treat all your colleagues, supporters and volunteers with respect and kindness, and contribute to a supportive working environment.
Compassion – You will act as an ambassador for the charity, promoting our mission to rehome dogs in need. You will ensure that you work in a compassionate environment – for each other, and for our supporters.
Purposeful – You will work in line with your team operational plan to ensure a clear direction in your work, in alignment with the Fundraising and Organisational strategies.
· Honesty – You will manage expectations with your colleagues and supporters and communicate with them openly and honestly and ensure there is a culture of trust and openness within your direct team and your interactions with the wider organisation.
Key Performance Indicators:
·Community Fundraising income targets and KPIs
·Volunteering KPIs
Date Job Description Prepared:
December 2025
This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.
The client requests no contact from agencies or media sales.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential.
We do this by helping our partners to be consistently impactful and operationally sustainable. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem.
This role exists as a senior leader in our Group, and leads the commercial growth of our Evaluation Practice. ImpactEd Evaluation (IEE) works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. The practice works with over 1,400 schools and 80 education and youth organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.
The Opportunity
We are excited to be recruiting for a Principal Director to lead commercial growth within our Evaluation practice. This is a new role within the practice. Reporting to our Group Directors and / or a Managing Director of IEE (subject to future appointment), the Director will work as part of a practice leadership team that will oversee all aspects of the evaluation team’s work, with a focus on leading business development. Our partnerships encompass education organisations such as charities, edtech organisations and government, and schools and multi-academy Trusts. Across all our partnerships, we aim to design and deliver high-quality research and evaluation projects that help our partners make better decisions for children using good evidence.
You will provide strategic leadership, represent the organisation both internally and externally, and be responsible for driving the commercial performance of the practice. This role will sit alongside a Principal Director focused on the delivery of our partnerships, and our Director of Research.
The role will focus on partnerships and business development, ensuring that ImpactEd Evaluation is positioned well as first port of call for schools and social purpose organisations. You will lead a number of sales and marketing campaigns, develop key propositions for our partners, scan and respond to relevant tenders and work closely with a team of evaluation experts to ensure we are able to continue to bring accessible expertise to our work and partners.
The role would be ideal for a candidate with deep understanding of the education sector, a track record in business development, and the ambition to shape the direction of a growing social enterprise.
About you
As a team focused on research and evaluation, we would also expect roles at this level to demonstrate:
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Values and people: Alignment with our values and ability to demonstrate them in your work. You will facilitate conversations about professional development for your direct reports and act as a coach and role model for other members of the team.
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Partnership management: Modelling of excellence in partnership management, particularly on proactive driving of partnerships forward, scope management and stakeholder engagement.
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Scoping, sales and evaluation design: Leadership of business development for consultancy engagements and facilitation of evaluation design processes, including designing Theories of Change and evaluation plans, particularly for high-value and high-complexity partnerships, in collaboration with our in-house evaluation experts.
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Proposition development: Understanding of our sector and ability to combine that with our offers as a practice to create propositions that can drive partnership and business development opportunities.
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Reporting and improvement: Ability to listen to and synthesise partner needs to tailor evaluation reporting, quality assure others’ outputs, and help partners take action from research findings.
Why Us?
As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social enterprise, education and evaluation sectors.
Our employee experience is organised around four themes:
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Trust: we support hybrid working, provide flexible hours, and provide responsive management.
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Shared ownership: we are an employee owned organisation and look to increasingly share ownership with our employees, including in terms of governance and culture, and realise this in a number of ways such as ownership awards, and transparent governance including an Employee Voice board.
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Connection: we pay for your travel, provide termly company offsites, support informal clubs and societies, and provide opportunities for in-person and digital connection between colleagues.
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Health and fulfilment: we have an extensive professional development programme, provide an annual books and development budget allowance and offer 3 days of CPD leave per year in addition to annual leave. We offer all employees access to a MediCash plan and wellbeing advice, including free therapist support.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
City Year UK is seeking an experienced and motivated Corporate Partnerships Manager to drive new business and nurture existing corporate relationships.
Join a youth and education charity which empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, our volunteers support children who are furthest away from opportunity in the UK.
Position: Corporate Partnerships Manager (internally known as Development Manager)
Location: Remote (with travel to London)
Hours: Part-time, 4 days per week (28 hours per week)
Salary: £40,000 pro rata (£32,000 for 80% part-time role)
Duration: Permanent
Closing Date: 12th February
Interviews: 17th/18th February
The Role
This role is central to building a strong, sustainable income pipeline and increasing support for our programmes.
You will:
· Identify, cultivate, and secure new corporate partnerships to grow income and impact.
· Manage and develop a portfolio of corporate accounts, strengthening relationships and maximising financial and in-kind support.
· Collaborate with the Senior Leadership Team to develop and implement a strategic fundraising approach that increases income, improves renewal rates, and generates a robust pipeline of new partners.
· Represent City Year UK at external events, meetings, and conferences to promote our mission and build partnerships.
· Contribute to research, proposal development, and cross-team projects to support organisational objectives.
Main areas of responsibility include new business development, account management and external engagement and profile raising.
About You
We are looking for someone with experience in corporate account management and business development.
You will also have experience of:
· Securing new corporate partnerships and managing existing accounts.
· Working with senior stakeholders, including trustees, CEOs, or senior executives.
· Preparing and delivering compelling proposals, presentations, and reports.
· Managing a portfolio of corporate partners to maximise financial and in-kind support.
· Using CRM or fundraising databases like Salesforce to manage pipelines, record interactions, and report on partnership progress.
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans and bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Other areas of experience may include Corporate Partnerships, Corporate Partnerships Manager, Corporate Partnerships Officer, Corporate Partnerships Development Officer, Corporate Partnerships Development Manager, Fundraising, Fundraiser, Fundraising Manager.
Please note this role is being advertised by NFP People on behalf of our client.
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award Scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be largely responsible for London Boroughs across Central and South-West London, and act as the lead for specific uniform groups who deliver their activities cross-borough. Our work continually evolves, so we ask all Grants Officers to be flexible to allow us to rework geographical areas, as needed.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of London. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Central and South-West London, and to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award Scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award Scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award Scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems.
• To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award Scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. We aim for our Grants Officers to be working in the office two-three days/week, depending on their visits and events schedule.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1. Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required.
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures.
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people.
2. Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard.
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively.
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery.
2.4 Organise and deliver digital and in-person training and/or sessions to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively.
3. Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants.
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies.
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions.
3.4 Proactively manage risk, being alert to potential fraud.
3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively.
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy.
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff.
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones.
4. Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact.
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities.
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding.
5. Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Director of Grants and Partnerships or Grants Manager
5.3 Contribute to the assessment of other small grant programmes as requested by the Director of Grants and Partnerships
5.4 Work with Director of Grants and Partnerships to present deep dives to Board on agreed small grant programmes, as requested
5.5 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants as part of the Grants Officer Duty Rota once/week
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by JPF.
Work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
Please complete the application form and return it to Nadia Jones by 9am on Monday 23rd February 2026.
Please also complete the diversity monitoring form that can be found in the pack.
Stage 1: First stage online interviews (20-30 minutes) will be held on Thursday 26th February and Friday 27th February 2026.
Stage 2: Candidates who progress to the next stage will be invited to attend an in-person interview on Monday 2nd March 2026. These will be held in person at the Jack Petchey Foundation (Dockmaster’s House, 1 Hertsmere Road, London, E14 8JJ).
Please note that these dates are fixed, and we encourage applicants to ensure availability if shortlisted.
This is a vacant post and we would be looking to start the successful candidate as soon as possible.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Education Delivery Manager
• Salary: £30,000 - £35,000 per annum (depending on experience)
• Contract: 18‑month fixed‑term contract, full‑time
• Location: Central London (Hybrid)
• Start date: ASAP
Do you want to play a leading role in delivering inspiring, high‑quality education experiences to young people across the UK?
Young Citizens is a UK-wide education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years, we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society work—and how they can take an active role within them. We’re a small, dynamic team with a bold vision, and our national programmes (including our well-loved Mock Trial Competitions and Citizenship Workshops) reach thousands of young people each year.
As our Education Delivery Manager, you’ll lead the planning and delivery of our national programmes, ensuring they run smoothly, professionally, and with real impact. You’ll coordinate logistics, oversee delivery partners, and ensure schools and volunteers have a brilliant experience from start to finish. You’ll work closely with the Education and Impact Manager to uphold quality standards and embed safeguarding and risk management across our programme cycles.
You’ll also manage our coordination team, setting clear priorities, supporting their development, and guiding them through busy delivery periods. As part of Young Citizens’ management team, you’ll help shape a culture of proactive leadership, clarity, and accountability. This role is perfect for someone who is organised, relationship‑driven, and energised by leading delivery in a fast-paced environment.
Role snapshot
- Lead the end-to-end delivery of national education programmes across primary and secondary portfolios
- Manage timelines, logistics, resources, and delivery partners for peak delivery periods
- Line-manage our small coordination team, providing regular 1:1s, coaching, and performance reviews
- Build strong relationships with schools, volunteers, venues, and partners
- Ensure safeguarding, risk management, and high-quality standards are embedded throughout delivery
- Support operational planning, evaluation, and reporting to senior leadership and funders
- Represent Young Citizens at events and, where needed, support facilitation of workshops or Mock Trials
Please see Job Pack below for full details!
Who we’re looking for
We’re seeking someone proactive, organised, and confident leading people and processes. You’ll thrive in this role if you enjoy taking ownership, solving problems on the go, and keeping things running smoothly, especially during busy delivery periods.
You’ll bring:
Essential
- Significant experience in programme or event delivery (ideally in education or youth settings)
- Experience managing and developing staff, including 1:1s, feedback, and reviews
- Strong project‑management skills and the ability to juggle multiple deadlines
- Experience improving operational processes or delivery systems
- Excellent organisational, prioritisation, and relationship‑building skills
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
This is a 18 month fixed contract starting as soon as possible.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
To apply, send your CV and a cover letter explaining your interest in the role and demonstrating your capabilities in relation to the person specification, including an example of managing multiple events. This will maximise your chances of being shortlisted.
This is a hybrid role requiring 2 days per week in our St Pauls, London office during non delivery periods, and 3–4 days during peak event months.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
Application deadline: 11pm, Thursday 19 February 2026
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Programmes Administrator (Operations & Delivery)
Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region
Contract: 6 months (continuing subject to funding)
Hours: 37.5 per week
Salary: £25,000 (pro rata)
Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)
About Us
We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.
About the Role
This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.
If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.
What You’ll Be Doing
- Coordinating training workshops and events for mentors and staff
- Supporting mentor recruitment, onboarding, and engagement
- Managing programme communications and bulletins via Brevo
- Administering DocuSign and maintaining accurate records
- Tracking and monitoring DBS checks and suitability processes
- Managing delivery, safeguarding, and enquiries inboxes
- Providing admin support across regions, including mentor engagement
- Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR
What We’re Looking For
You’ll be someone who is:
- Passionate about improving outcomes for young people aged 14–25
- Highly organised, detail-focused, and comfortable juggling priorities
- Experienced in event administration
- Confident using digital systems and learning new tools
- 2 years experience in HR and general administration, operations, or programme support
- Calm, professional, and confident handling sensitive information
- Proactive, adaptable, and happy supporting across teams and regions
- Committed to safeguarding and safer recruitment practices
Why Join Us?
- Be part of a mission-driven organisation making real impact
- Play a vital role in safe, high-quality mentoring delivery
- Work with a supportive, values-led team
- Opportunities to learn, grow, and shape better systems
How to Apply
To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.
️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being. We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.
The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.
We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:
- Experience of developing and delivering health awareness campaigns or public health communications
- Experience of creating engaging content for digital platforms and social media
- Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
- Experience of using data and evaluation to measure effectiveness and inform decision-making
- Experience of stakeholder engagement and partnership working in the VCSE sector or similar
- Commitment to BHA's values and ethos
- Willingness to occasionally work unsociable hours, including the occasional overnight stay
Benefits of working with BHA:
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.
We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 2 March 2026
Interviews will be held on Interviews w/c 09 March 2026
Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. The role will provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration. This role may also include triaging Advice Service and Sexual Violence Liaison Officer enquiries, booking appointments, maintaining electronic records and providing administrative support to the Advisors/Officers.
Have you got excellent verbal and written communication skills? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.
Our ideal candidate will manage the various shared email inboxes and ensure that enquiries are responded to in a friendly, effective and efficient manner. The right candidate will handle personal information in a sensitive manner and in accordance with policies and procedures around confidentiality and data protection. The successful role holder will also work collaboratively with other members of the team to ensure that an outstanding Advice Service and wellbeing projects are provided that meet the needs of UCL students.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!
Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.
About Racing Welfare:
Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.
The Role:
As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.
Key Responsibilities:
- Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
- Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
- Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
- Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
- Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.
You Will Bring:
- Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
- A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
- Solid experience in budgeting, financial planning, and performance management.
- Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
- A passion for innovation and the ability to think strategically about fundraising opportunities.
Bonus: Experience in the horseracing industry is desirable, but not essential.
Why Racing Welfare?
This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.
Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 16 February 2026. First stage interviews will be held the week commencing 23 February 2026 in person in Newmarket. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Salary: £50,000 - £60,000 DOE
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
The client requests no contact from agencies or media sales.
At Samaritans we rely on supporter donations to save lives.
We are looking for a Supporter Care Officer to enhance the supporter experience, process donations, and thank our wonderful supporters for their contributions.
In this important role, you will engage with supporters and members of the public to maximize their relationship with the charity.
If you're passionate about delivering excellent customer service, have keen eye for detail and a great communicator, we’d love to hear from you.
Contract terms:
£28,000 - £30,000 per annum plus benefits
Full Time
Fixed Term Contract (18 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Engage with supporters by answering their enquiries
Thank supporters for their donations
Process all donations received by post, phone and BACS
Identify and implement opportunities to build supporter engagement
Record and report on positive and negative supporter feedback
Maintain accurate supporter records
Welcome and steward new supporter enquiries
What you’ll bring
Strong customer service experience and mindset
Great communication skills, including telephone, e-mail and letter writing
Ability to manage a varied workload
Experience analysing information to make objective decisions
Confidence in negotiating and influencing
Great time management
Knowledge of fundraising, including Gift Aid and fundraising legislation (desirable)
Experience working with a CRM database (desirable)
Knowledge of card payments and Direct Debit processes (desirable)
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 17th February 2026 at 09:00am
Interviews: w/c 23rd February 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.