Finance and contracts manager jobs

As Operations and Systems Manager, you will ensure SMK’s operations are well managed and that the team have the technology, systems and policies needed to run smoothly. You will take the initiative and hold responsibility for managing projects to improve systems and working practices and provide the administrative and training support needed to enable staff to implement these.

Reporting directly to the Chief Executive, you will work across the SMK staff team of six, the board members, suppliers and occasionally our training associates maintaining great working relationships and clear lines of communication.

In this internally facing role, you will play a key part in shaping the culture at SMK and in creating an environment in which the staff team can work productively and in line with our values.

Job description

Governance

• Organise SMK’s board meetings, sub committees and strategy days, ensuring all necessary paperwork, including the CEO and Staff Report, is prepared and circulated on time.
• Take clear and concise minutes at board meetings and ensure agreed actions are followed up.
• Support the CEO and Board in ensuring complete and timely reporting to regulators such as HMRC, the Charity Commission, and Companies House.
• Keep up-to-date information on Trustees and Patrons including monitoring the conflicts of interest register.
• Support the induction and exit process for trustees and manage any Board development requirements.

Human Resources

• Ensure all current and ex staff records are up to date and stored appropriately including contracts and job descriptions.
• Support line managers by ensuring that recruitment, induction, employee development and performance management are carried out in line with SMK policies and procedures.
• Regularly review and update HR policies such as the SMK handbook, in collaboration with our external HR support, and be a point of contact for the team to raise any queries or concerns.
• Manage the Breathe HR system for all types of leave. Monitor team’s absences and be a point of contact for team wellbeing.
• Oversee the organisation of the annual Team Away days and any other team strategic planning days.

Compliance and Risk

• Ensure SMK operates in line with legal and regulatory requirements, seeking external expert support where necessary.
• Work with SMK’s CEO to ensure policies and procedures are reviewed on a regular basis.
• Work with the CEO to ensure SMK is compliant with health and safety practices, GDPR, safeguarding and stays up to date with changing regulation.
• Ensure SMK’s insurance is up-to-date and covers the correct requirements.
• Maintain awareness of risks and changes in the external environment that may affect SMK, managing a risk register to capture the risks and actions to be taken to mitigate them.
• Support staff across the organisation to complete risk assessments where necessary and take responsibility for signing these off in line with our policies.

Office Admin

• Be the first point of contact with the office landlord.
• Look after the photocopier, stationary and other office requirements.
• Be responsible for incoming / outgoing post (when in the office).
• Book meeting rooms and desks for team meetings on Mondays.

IT and Information Management

• Manage the relationship with SMK’s IT service providers.
• Support the team with IT requirements.
• Implement the IT and Cyber Security policy and regularly review and update, providing/signposting staff training where necessary.
• Take a broad overview of systems within SMK, reviewing them and ensuring that they are fit for purpose, including the CRM.
• Lead on ensuring SMK’s digital and offline files are up to date, organised, and stored correctly on SharePoint.

Finance

• Support CEO in liaising with SMK’s accountants, with day-to-day bookkeeping and account management
• Collect and file monthly Credit Card receipts and invoices and share with SMK’s accountants.
• Ensure finance policy and procedures are up to date and answer finance-related queries from the team as required.
• Complete and manage client supplier forms.
• Track the progress of the annual audit and coordinate with the appointed auditors and external accountant.

About you

Having worked in a similar role, you’ll display a proven ability to create, implement or update systems that will increase the organisation’s operational efficiency. You are organised and methodical, with an excellent eye for detail and an understanding of bigger picture joined-up systems. You are able to manage and prioritise a busy and diverse workload, with support from your line manager. You’re responsive, approachable, and will have a solid overall understanding of how organisations work at every level.

You are able to operate in a small interdependent team in the heart of the campaigning community where relationships based on trust.

Person Specification

We're committed to creating an inclusive culture where everyone can reach their full potential. We welcome applications from people in underrepresented groups. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate our candidates.

Please read more here about our commitment to solidarity, equality, diversity and inclusion on our website. 

Experience. We’re interested in experience that’s both job-related or gained through other areas of your life

Essential

• A minimum of 2 years’ experience in a similar role, ideally within the charity sector.

• Extremely organised, with high levels of accuracy and attention to detail demonstrated by excellent record keeping and information management skills.

• Excellent written, interpersonal and communication skills

• Excellent project management skills, with the ability to manage your own workload effectively, maintain flexibility and take the initiative when required.

• Good financial literacy, with a working knowledge of budgets and finance systems.

• Experience of supporting charity Boards and working with trustees, preparing papers, accurate minute taking, overseeing action logs and responding to enquiries. And a working knowledge of charity governance requirements and reporting.

• Experience of leading recruitment processes including creating job packs, promotion, shortlisting and communications to applicants throughout the cycle.

• Experience of drafting, reviewing and implementing organisational HR policy and procedures (HR expertise is provided by an external provider) and working with HR systems (we use Breathe HR)

• Basic training in risk management with experience of writing and implementing risk assessments.

• Good understanding of organisational health and safety requirements, including safeguarding and the knowledge and confidence of how to seek further advice and information when required.

• Experience of negotiating with and supervising third-party suppliers and contracts.

• Excellent IT skills with ability to use Microsoft Office to a high level and support others to do so.

• Experience of general administrative support including logistics, travel and events.

• Experience in CRM database management, preferably Salesforce, and a proven ability to handle and analyse data, and produce reports.

• A commitment to SMK’s mission, values and strategic objectives outlined in our strategy Change is Possible.

Desirable

• Background and/or interest in campaigning and social change
• Experience of accountancy software, preferably Quickbooks
• Experience of working in a small hybrid organisation

This is an opportunity to play a visible role in contributing to the procurement practice across the FRC, working with stakeholders across the organisation and supporting high-quality, compliant procurement outcomes. The successful candidate will provide professional procurement, commercial and contract input to the business, ensuring alignment with FRC policy, the Public Contracts Regulations 2015 (PCR15) and the Procurement Act 2023 (PA23).

This is an exciting opportunity to join the FRC's collaborative Procurement & Contracts team, where you will play a key role in helping the organisation achieve its strategic objectives. Procurement is a trusted business partner at the FRC, providing advice, guidance and constructive challenge to ensure commercial decisions deliver value for money, comply with regulatory requirements and support organisational success. Working with stakeholders across the business, you will have the opportunity to influence outcomes, drive continuous improvement and contribute to the delivery of high-quality public services.

Job Description

Accountabilities 

• Implement procurement best practice to deliver high-quality, compliant and value-focused procurement services for the FRC.
• Manage a range of end-to-end procurement exercises, including the use of Framework Agreements and/or Find a Tender where applicable.
• Manage a portfolio of procurement and contract-related activity, including change control and Notices of Termination.
• Identify and deliver cost savings, process efficiencies and procurement improvements, including contributing to technology solutions that enhance team processes and reporting.
• Work with internal stakeholders to understand business needs, provide procurement advice and support effective delivery of procurement activity.
• Engage with external suppliers to obtain information, quotations, proposals and other procurement-related inputs.
• Maintain and report on data within the FRC’s Contracts Database, ensuring information supports effective management information reporting.
• Design, coordinate and manage tender processes, including preparing tender documents, capturing expressions of interest, managing Q&A, developing evaluation criteria and methodology, and communicating outcomes.
• Support the Head of Procurement & Contracts in delivering the strategic objectives of the procurement function.
• Share knowledge and good practice across the FRC’s procurement team to support consistency, learning and continuous improvement.
• Undertake other procurement, commercial or contract-related activities that are appropriate to the role, skills and level of responsibility.
• Manage procurement and contract-related activity across the role’s portfolio.
• The role requires liaison across the whole organisation.
• External suppliers and stakeholders.

Skills, Knowledge & Expertise

• Strong experience of end-to-end procurement activity, including reviewing applicable terms and conditions and supporting compliant commercial decision-making.
• Sound knowledge and experience of public sector procurement, including pre-market engagement, sourcing, contract management and supplier management.
• Good understanding of the professional, legal and regulatory environment in which the procurement function operates, including PCR15 and PA23.
• Qualified or part-qualified member of the Chartered Institute of Procurement & Supply (MCIPS), or working towards an equivalent professional procurement qualification, is desirable.

Essential Skills

• Ability to build effective relationships with colleagues, suppliers and stakeholders, with a strong customer-service ethos.
• Ability to apply procurement requirements in a practical and proportionate way, using sound judgement to support effective outcomes.
• Strong problem-solving skills, with the ability to interpret information and apply sound judgement.
• Ability to manage workload effectively.
• Strong attention to detail, with the ability to review information accurately and identify issues that may require further consideration.
• Excellent IT, written and verbal communication skills, with the ability to explain procurement requirements clearly to a range of audiences.

For more information, please redirect to the recruiter.

Payroll Manager

We are seeking an experienced and detail-oriented Payroll Manager to lead and manage the end-to-end payroll function across a large national organisation. This is a home-based role with occasional travel as required.

Position: 6780 Payroll Manager

Location: Remote

Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Flexibility is required around payroll processing dates each month

Contract: Permanent

Salary: £47,806

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Payroll Manager, you will take ownership of the full payroll lifecycle for a workforce of approximately 1,500–2,000+ employees, ensuring an accurate, compliant and timely payroll service.

You will lead a small payroll team, working closely with Finance and HR to ensure strong governance, reporting and continuous improvement across payroll operations.

As a Payroll Manager, you will:

• Lead the delivery of end-to-end payroll processing across monthly cycles
• Ensure payroll is accurate, compliant and delivered on time
• Manage payroll reconciliations, reporting and audit requirements
• Oversee complex payroll elements including statutory payments, deductions and variable pay
• Lead, coach and develop a team of Payroll Officers
• Act as a key point of contact for senior stakeholders across Finance and HR
• Provide payroll insights and reporting to support financial planning and decision-making
• Identify and implement improvements to payroll processes and systems
• Support system optimisation and work towards reducing manual processes
• Ensure submissions to HMRC and pension providers are accurate and timely

About You

Ideally, you will have significant experience managing payroll operations within a medium to large organisation, along with strong leadership and technical expertise.

You will be confident working in a complex, fast-paced environment and able to balance multiple priorities while maintaining high levels of accuracy and compliance.

You will need:

• Proven experience managing payroll for a large workforce (1,000+ employees)
• Strong knowledge of UK payroll legislation and compliance requirements
• Experience leading and developing payroll teams
• Strong stakeholder management and communication skills
• Experience working in a controlled or audit-focused environment
• Experience using payroll and HR systems (e.g. IRIS, Cascade or similar)
• A proactive approach to improving processes and systems

Experience within the charity sector or working in a complex, multi-site organisation would be advantageous.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Payroll Manager, Payroll Officer, Payroll Assistant, Finance Officer, Office Manager.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

The Organisation

A globally recognised membership organisation is seeking an experienced finance leader to support its continued international growth. This is a revenue-generating organisation. With annual income exceeding £50 million and a significant proportion of income generated overseas, the organisation operates in a complex international environment and is committed to maintaining strong financial governance, compliance and reporting standards across multiple jurisdictions.

The Role

An opportunity has arisen for a Head of Financial Accounting to join the organisation on a 12-month fixed-term contract covering maternity leave. Reporting to the Chief Financial Officer, this role leads one of the organisation's core finance functions and works closely with senior finance colleagues across financial planning, analysis and transactional finance. The successful candidate will manage a team of seven, including three direct reports.

Key responsibilities include:

• Leading the monthly financial close process.
• Preparing statutory accounts and managing the year-end audit.
• Ensuring UK and international tax compliance through engagement with external advisers.
• Maintaining robust financial controls and governance frameworks.
• Supporting senior leadership with high-quality financial reporting and insight.

Key project work during the contract will include:

• Establishing new international branches, subsidiaries and tax registrations, and transitioning these into ongoing compliance processes.
• Supporting the implementation and integration of tax compliance software with the organisation's ERP system.
• Overseeing the continued development of a recently implemented international expense management system.
• Managing the transition of statutory accounts to the new Charity SORP.

The Person

The successful candidate will be a qualified accountant (ACA, ACCA or equivalent) with significant experience in financial accounting and tax.
You will bring:

• Strong experience in financial accounting, statutory reporting and audit management.
• Detailed knowledge of UK GAAP and/or IFRS.
• Experience operating within an international environment, including exposure to cross-border tax matters.
• Excellent attention to detail and a commitment to strong financial controls.
• A commercial and pragmatic approach to problem-solving.
• Experience driving process improvements and enhancing reporting frameworks.
• Strong communication and stakeholder engagement skills.
• Proven people management experience with the ability to lead and develop teams.

What's on Offer?

• A senior leadership opportunity within a purpose-driven organisation.
• Exposure to a broad international finance remit.
• The chance to contribute during an important period of organisational development and growth.
• Competitive salary and benefits package.
• Generous pension provision.
• Hybrid and flexible working arrangements.
• Ongoing professional development opportunities.
• A collaborative and supportive working culture.

Please apply to be considered!

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Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for a general manager to work as part of a small team. This is a practical, hands-on role that keeps the organisation running well day to day. It will suit someone who enjoys creating order, improving systems, and supporting meaningful work behind the scenes.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings steadiness, organisation, and a calm, reliable approach with a meticulous eye for detail.

We’re looking for someone who:

· Has experience of general management or similar role

· Has worked in a relevant sector, for example addiction, mental health, homelessness, poverty or justice

· Understands and enjoys the reality of a small, evolving start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

This role may not be the right fit if:

· You prefer large, structured organisations with established systems

· You are mainly looking for roles centred on visibility, profile, or personal recognition

· You are seeking a heavily defined role rather than one that grows and adapts

If this feels like the kind of work you want to be part of, send your CV and a short note on why you’re interested.

Position: General Manager

Location: London/South East (with UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £50,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

You will be the operational lead for the organisation, working in a small team with founder Mark Johnson to turn plans into delivery and ensure the day-to-day running remains smooth and reliable. The role is varied, practical, and suited to someone who enjoys building structure and supporting others to succeed.

WHO WE’RE LOOKING FOR

· Someone with experience in general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly – from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Are you an experienced event manager ready to take strategic ownership of a flagship fundraising event with an established reputation and a seven-figure impact? 

Womankind Worldwide is looking for an ambitious and experienced Event Manager to lead our International Women's Day Gala - a prestigious event that brings together more than 400 leaders from the worlds of finance, law and business and raises over £1.2 million each year to support women's rights organisations and movements. 

This is far more than an event delivery role. You'll take strategic ownership of the Gala, leading its planning, delivery and future development. Working closely with our volunteer Gala Committee, sponsors, donors, suppliers and senior colleagues, you'll identify opportunities to grow income, strengthen partnerships, enhance the guest experience and ensure the Gala continues to evolve and thrive. 

We're looking for someone who: 

• Has significant experience leading high-profile fundraising, corporate or major events. 

• Can balance strategic thinking with meticulous attention to detail. 

• Builds strong relationships with senior stakeholders, sponsors and volunteers. 

• Is confident managing complex projects, budgets and multiple priorities. 

• Is passionate about using events to inspire supporters and maximise fundraising impact. 

At Womankind, you'll join a feminist organisation working alongside women's rights organisations and movements to advance gender equality. We offer flexible and hybrid working, a supportive team culture and the opportunity to make a tangible contribution to a more equal world. 

If you're looking for a role where you'll have genuine ownership, the opportunity to shape the future of a highly successful event and the chance to use your skills to support feminist movements globally, we'd love to hear from you. 

Experienced Specialist Debt Adviser with a strong background in delivering high-quality, FCA-compliant debt advice and managing complex client casework. Skilled in providing holistic debt solutions, creditor negotiation, financial guidance and tailored support to individuals experiencing financial difficulty.

Proven ability to maintain high standards of advice quality through effective case management, file reviews, compliance monitoring and adherence to Advice Quality Standards (AQS), GDPR, safeguarding and organisational policies. Experienced in supporting junior advisers through coaching, guidance, knowledge sharing and quality improvement activities.

Confident in managing caseloads, meeting contractual KPIs, producing performance reports and contributing to service development initiatives that improve access to financial education and preventative debt support. A committed and client-focused adviser with strong interpersonal skills, attention to detail, and the ability to deliver impactful services while supporting team performance and continuous improvement.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years.  

Over the past three years, PCR has won:  

• the Change Project of the year award in 2023 
• the Excellence in Healthcare Partnerships award at the Communiqué 2025 awards 
• Fundraiser of the Year award at the National Fundraiser Awards 2026 
• The Mark Collins Award for Most Powerful Use of Insight to Improve Supporter Experience at the Chartered Institute of Fundraising Awards 2026 

Job Description

Prostate Cancer Research is seeking a skilled, relationship driven and commercially minded Senior Account Manager to support the growth of our groundbreaking data initiative, Prostate Progress. This role offers an exciting opportunity to work at the point where healthcare innovation, research, data, and commercial partnerships meet. Playing a pivotal part in ensuring that industry partners receive exceptional service, clear communication, and the highest standards of delivery.

As the day-to-day lead for commissioned studies, you will own and develop a portfolio of relationships across pharmaceutical, biotechnology, MedTech and research organisations. Ensuring seamless coordination between clients and PCR’s internal delivery teams and driving renewed commissions and expanded account value.

The ideal candidate will bring strong experience in account management, an ability to translate complex requirements into clear deliverables, and a passion for working in a purpose driven environment where partnerships drive real world impact for people with prostate cancer.

As part of representing PCR within the life sciences ecosystem, the role will involve both UK and international travel. Including attendance at client meetings, conferences, partner briefings, and key industry events.

Key Responsibilities

Client and partnership management

•  Serve as the primary point of contact for PCR’s partners commissioning data-related activities, coordinating structured communication through kick‑off meetings, milestone reviews, and issue‑resolution processes.
• Build and grow strong, trusted relationships with clients, ensuring clarity of expectations, accurate project tracking, and timely delivery of all commitments.
•  Develop tailored account plans to strengthen engagement, act as a trusted advisor to partners, drive renewals and repeat business, and drive year‑on‑year revenue growth.

Pipeline development and new business support

• Work with the Head of Business Development and Director of Partnerships to contribute to commercial discussions and maintain an organised, strategic pipeline of commercial opportunities across life sciences and research sectors.
• Lead the development of expansion opportunities within existing accounts, helping shape compelling, commercially viable proposals.
• Develop study scopes, timelines, budgets and value propositions that reflect both industry needs and PCR’s capabilities.

Internal Coordination & Project Delivery

• Collaborate closely with PCR’s Head of Project Delivery, Senior Data Analyst, Translational Research Director, and Finance to ensure internal readiness and alignment on all contracts.
• Translate client requirements into clear internal plans.
• Facilitate clear handovers, milestone planning, and resource assessments that support timely delivery and mitigate operational risks.
• Maintain oversight of project progress across active accounts.
• Proactively surface project risks, blockers, or capacity issues, ensuring rapid escalation and problem‑solving.

Commercial Oversight & Reporting

• Shape pricing strategy and commercial recommendations, including value‑based pricing and cost‑benefit narrative development.
• Track financial performance of contracts, supporting accurate forecasting and revenue monitoring with Finance.
• Regularly review account performance
• Identify growth opportunities and commercial risks
• Produce high‑quality pipeline updates, performance summaries, and insight reports for senior leadership.

Compliance & Governance

• Ensure all data‑related work meets GDPR and contractual data protection requirements
• Coordinate with colleagues to uphold ethical and regulatory frameworks related to research, intellectual property, and partner agreements
• Maintain accurate documentation and audit‑ready records across CRM and contract systems

Sector Engagement

• Represent PCR and Prostate Progress at industry events, conferences, and networking forums, helping build visibility and cultivate new leads. Includes international travel.
• Gather client and market insights to inform service development, modelling formats, and partnership offerings, develop a strong understanding of the external markets.
• Act as an ambassador for PCR’s mission and the value of Prostate Progress.

Skills and Competencies

Our ideal candidate would have the following:

Experience

• Significant experience in account management, partnerships or client leadership roles.
• Experience working with and/or within pharmaceutical, NHS, biotechnology, MedTech, clinical research organisations, or related scientific/healthcare environments (desirable).
• Demonstrated success managing complex B2B accounts and delivering high‑quality partnership experiences.
• Experience shaping proposals, negotiating commercial terms, and contributing to pricing or cost‑benefit analysis.
• Strong background in working with cross‑functional technical teams (e.g., analytics, research, finance, delivery).
• Confident using CRM systems and producing accurate forecasts and performance reports.
• Experience representing an organisation at external events, conferences, or partner meetings – with the willingness and ability to undertake UK and international travel, as required.
• Experience in account growth, renewals and strategic client planning.

Skills

• Excellent relationship building, client‑facing, and communication skills – able to translate technical concepts into clear, compelling narratives.
• Strong commercial judgement and understanding of partnership value drivers in life sciences.
• Strong strategic account management capability
• Skilled in shaping proposals and supporting commercial discussions
• Skilled in problem-solving, risk identification, and facilitating cross‑team alignment.
• Highly organised, detail oriented, and comfortable managing multiple workstreams simultaneously.
• Strong analytical abilities and confidence working with data or financial models.

Personal Attributes

• Purpose driven, collaborative, and committed to delivering exceptional partner experiences.
• Proactive, solutions focused, and comfortable working with ambiguity in a fast‑moving environment.
• Values led and aligned to PCR’s mission of improving outcomes for people with prostate cancer.
• Commercially minded with a strong sense of ownership and accountability.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one stage/two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

For more information about the role, please contact us at the email address found in the full job description (attached). 

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool. 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

About Pathway Fund

We are the UK's first Black and Ethnic Minoritised (BEM)-led impact investment wholesaler, dedicated to catalysing opportunities for Black and Ethnically Minoritised communities across the UK. Our mission is to address structural inequalities within the UK’s investment ecosystem by providing bespoke and subsidised capital to BEM-led organisations, making it more affordable and accessible to those underserved by existing infrastructure. We act as a funder, convenor, and knowledge builder, bridging gaps between communities, finance, and policymakers to drive systemic change and foster inclusive growth and community wealth building.

Following the receipt of our Dormant Assets funding, we have moved into full delivery mode, with the first wave of Investment Management Organisations (IMOs) already applying. This is a key role for Pathway Fund; the successful candidate will embed existing structures and systems within the organisation while ensuring we remain a learning-led team that constantly strives to improve. As we work to deliver systemic change, this role will serve as a key face of the organisation, embodying our culture of excellence, practicality, and flexibility. We are a small, collaborative team with an ambitious remit and a strong commitment to public value, working closely with partners to ensure we achieve our mission.

Role Summary

The activities of the Programme Manager are key to the deployment of Dormant Assets funding, in alignment with Pathway Fund’s strategy 2026-2029. Reporting to the Head of Programmes, you will act as an operational lead for the Programme team. In this role, you will build upon and embed the existing structures for end-to-end delivery of Pathway’s funding programmes and oversee the effective management of our investment portfolio, ensuring continuous improvement, timely delivery, high-quality outputs, and robust monitoring, evaluation, and learning. This includes the ongoing development of programmes, managing application and selection processes, acting as secretariat for Pathway Fund’s Social Investment Committee, overseeing intermediary contracts, managing stakeholder relationships, monitoring and reporting, and ensuring programme outcomes are met.

 Reports to: Head of Programmes

Location: Kennington, London (hybrid or remote working)

 Contract: Permanent, Full-time (1.0 FTE)

Key Functions

Programme Design, Launch and Governance

• Support the Head of Programmes in further developing and communicating key policies and guiding documents for the deployment of Dormant Assets capital.
• Support the Head of Programmes in refining and scaling Pathway’s key funding programmes.
• Manage outreach to key stakeholders including national and regional intermediary organisations, and potential co-investors.
• Provide pre-application support to BEM-led intermediary organisations.
• Conduct application review and assessment.
• Act as secretariat for Pathway Fund’s Social Investment Committee, collaborating with the Executive Assistant (or relevant office support role) to ensure all committee coordination, paper distribution, and logistical support is effectively managed.

Programme and Portfolio Management

• Deliver specific funded programmes aligned with agreed objectives, budgets, and timelines.
• Support the Head of Programmes in planning and coordinating programme activities.
• Manage day-to-day delivery of specific projects or programme strands.
• Oversee contracting, due diligence, and reporting processes, focusing on continuous improvement of these workflows.
• Liaise with intermediary and delivery partners to ensure compliance with funding agreements, quality standards, and performance expectations.
• Track budgets, milestones, and outcomes, ensuring timely and effective delivery.

Monitoring, Reporting, and Evaluation

• Maintain and improve accurate programme records, data, and systems.
• Support preparation of financial and performance reports for the Head of Programmes, CEO, and funders.
• Contribute to data collection, learning, and impact reporting across programmes.
• Support the ongoing refinement and implementation of monitoring and evaluation systems.

Marketing and Promotion

• Work with internal colleagues and external partners to promote Pathway Fund's programmes, funding opportunities, and impact.
• Contribute to the development of programme communications, case studies, events, and promotional materials.
• Represent the organisation at stakeholder meetings, networks, and events to raise awareness of Pathway Fund's work and strengthen relationships.
• Support the dissemination of programme learning, outcomes, and success stories through appropriate communication channels.

Stakeholder Engagement

• Manage relationships with intermediary, delivery, and regional partners.
• Support stakeholder and regional engagement activities to strengthen collaboration and visibility.
• Act as a point of contact for programme-related enquiries and communications.

Administrative and Operational Support

• Coordinate meetings, events, and workshops to support programme delivery.
• Work closely with the Executive Assistant (or relevant office support role) to ensure the smooth operational delivery of programme-related administrative tasks.
• Support policy, governance, and assurance documentation for programme delivery, building on established foundations.

Person Specification

Essential

• 5+ years of experience in managing or supporting grant funding or investment programme delivery.
• Strong organisational and project management skills, with track record of managing multiple programmes and associated consistency on time, quality and budget.
• Ability to develop programme strategies and plans that align with Pathway’s overall strategy and impact objective.
• Excellent stakeholder management and communication abilities.
• Confidence working with budgets, contracts, and performance reports.
• Strong attention to detail and accountability.
• Proficiency with Microsoft 365, SharePoint, and similar tools.
• Collaborative, adaptable, and proactive with a "can-do" attitude.
• Positively encouraging, conscientious and respectful as a team member working with a small but dynamic team.
• Commitment to Pathway’s mission and equity-focused values.

Desirable

• Knowledge of social enterprise, social investment, impact investment, or dormant assets.
• Experience working with Black and Ethnic Minoritised-led organisations or regional partnerships.
• Experience in contract management or monitoring and evaluation.
• Interest in data, learning, and impact measurement.
• Experience working in small organisations and/or in start-up environment.

What We Offer

• Holiday Entitlement: 28 days annual leave, 3 days office closure between Christmas and New Year (covering office closure), plus bank holidays.
• Flexible/Hybrid Working: We welcome applications from anywhere in the UK. We operate a remote working policy for long-distance employees where they will be required to attend the office twice a month with some flexibility for key events. Travel costs will be covered for remote employees. Employees based locally are expected to travel to the office 3 days a week.
• Pension Scheme: 5.5% employer pension contribution.
• Professional Development: Dedicated training budget or commitment to continuous learning.
• Culture: The opportunity to be part of a highly collaborative, mission-driven team dedicated to delivering systemic impact and racial equity in the UK social investment ecosystem.

ABOUT THE ROLE

This is a senior hands-on role accountable  to the Wolves Lane Consortium board who hold the 25-year lease for the Centre, and reporting to co-managing steward Ubele Initiative CIC whose investment has made this role possible and is the employing organisation.

This results-oriented role is pivotal to strengthening the Centre’s long-term financial resilience while maintaining its strong community ethos and aligning with the vision and mission.   This to be achieved through identifying, developing and securing new income streams and expanding existing to generate gross profit, to contribute to overall running costs, and to generate sufficient yield for Consortium’s reserves and on-going investment.

Income streams to include from business to business, and retail sales; from increasing venue hires and event revenues; expanding value-partnerships with different sectors, and joint ventures; and at all times ensuring robust financial and performance oversight.

The postholder will be required to develop an Income Generation Strategy for approval by the Board and will be responsible for all its commercial elements. You must be community and values-driven, outcome-focused, an inspiring and collaborative leader and manager, and motivated by the Consortium’s vision and mission, and those of its co-stewards OrganicLea CIC and Ubele CIC.At all times you will be an ambassador for the Centre.

CO-LEADERSHIP AND MANAGEMENT

Working on behalf of the Wolves Lane Consortium, informed fully by and reporting to co-stewards Ubele CIC, and sharing the leadership and management of the Centre with the Facilities & Operations Manager, together you will be relied upon for the Centre’s success in pursuing its strategic and annual plans, and in what it does and how it does it. 

The Facilities and Operations role is primarily to ensure the Centre is fit for all of its many different purposes; provides all users and visitors with a safe environment for their operations and activities, and a pleasant, rewarding, inspiring experience that results in return visits, longer dwell time.  And in so doing reaches and attracts new audiences and more custom.

The Community Enterprise role is predominantly outward facing - to create, attract and secure new and increased income streams through more sales of its products, services and offer; to co-create with entrepreneurs’ new community-based enterprise models and for joint ventures; to secure more investment from philanthropic and individual donations, and for funded programmes from new and existing partners.

These two distinct and overlapping roles will work collaboratively creating synergies to optimize the Centre’s income generating potential, the revenue and investment it secures, and at the same time increase its reputation, reach, and value as a vibrant community asset and contributor to community wealth building.

Together the two senior roles will deliver a seamless, compliant, and inspiring Centre offer, will co-lead and motivate the Centre team through a people management approach that fosters a culture of ambition, collaboration, care and success. Individually and together you will be accountable to the Consortium Board’s for ensuring all regulatory and customer standards are applied and met consistently, pursuing its vision through the strategy for the Centre’s good health, sustainability, and continuous growth in accordance with the Consortium’s values and ways-ofworking.

KEY RELATIONSHIPS

Wolves Lane Consortium Board – represented by the Consortium’s two comanaging stewards, OrganicLea CIC and Ubele CIC, and to whom this role is accountable

Ubele CIC – one of the Consortium’s two co-managing stewards, employer and funder of this role, and to whom this role reports

Wolves Lane Centre Facilities & Operations Manager - close collaboration as coleaders & co-senior managers of the Centre, jointly responsible to the Board for the Centre’s successful pursuit of its vision and mission

Direct reports: Hires & Events Manager; Senior Grower (Enterprise)

Wolves Lane Centre staff team - who you will jointly lead with the Centre’s Facilities & Operations Manager

Businesses, their associations, and sectors - with whom to do business; Value Stakeholders including existing and new £ funding partners, public sector commissioners; Venue Hirers - commercial, private & community; Local / subregional / regional stakeholders including government

Community organisations, groups & their members; local residents and other local stakeholders

DUTIES AND RESPONSIBILITIES

Enterprise and business development

Develop and implement a Board approved 2-year enterprise and income generation strategy and action plan aligned with the Centre’s mission and that, Identify and secure new, and increase and expand existing, commercial and retail sales income for produce and plants grown at Wolves Lane Centre, Pasteur Gardens and other growing sites.

Develop and increase the Centre’s venue hires & events offer including markets;

Co-create and support new community-based enterprise models that can operate within and / or be part of Wolves Lane Consortium eco-system, with a particular focus on increasing representation of those from Black and Racially minoritised communities

Support the Facilities & Operations manager in the development of financially viable business cases for the cafeteria and the retail offer and  that contribute to Centre surpluses

Grow and diversify earned income streams to improve financial sustainability.

Monitor market trends and identify opportunities for innovation and growth.

Partnership development

Attract and build strong customer relationships with wholesalers, retailers, restaurants, concessions etc., and other businesses who will buy produce from Wolves Lane’s growing sites

Develop and maintain strong relationships with commerce to whom we will sell, community organisations, funders and public sector bodies and identify opportunities for sales and hires.

Act as an ambassador for the Centre, representing it at networking events and stakeholder meetings including the local Business Improvement District (BID).

Develop collaborative programmes and initiatives that enhance community impact and income potential and bring new communities onto our site.

Venue Hire and Events

Develop and implement a Board-approved Hires Policy, ensuring alignment with the Centre’s values as both a community and income-generating asset.

Working with key colleagues, maximise income from venue hire through proactive marketing and relationship management.

Oversee the planning and delivery of events that generate revenue and increase footfall

Ensure effective systems are in place for bookings, contracts, invoicing and customer service. Ensure effective use of the space-rental software, platforms, optimising functionality and user experience.

Ensure compliance with safeguarding requirements and GDPR.

Customer experience 

Jointly with the Centre’s Facilities & Operations manager set centre-wide customer and visitor service standards applicable to all areas, facilities and services, ensuring these comply with all regulatory and health & safety requirements, and are consistently applied and visible.

Financial management and budget oversight

Jointly with the Centre’s Facilities & Operations manager develop annual budget in collaboration with and for the approval of the Wolves Lane Board

Working with the finance team, monitor income and expenditure, producing regular financial reports and forecasts for the areas of responsibility.

Ensure financial controls and reporting processes are robust and transparent.

Oversee the development of funding applications and business cases to attract income and to generate a significant net contribution

Leadership & People Management

Jointly with the Centre’s Facilities & Operations manager, to provide leadership to the Centre, motivating, inspiring and involving the Centre based team including its volunteers, and in a manner and style that is participatory whilst retaining accountability

Manage and coach direct reports in a participatory style, that inspires and motivates for the team members’ and team’s high-performance

Reporting & Governance

Be accountable the Wolves Lane Consortium Board on performance, risks and opportunities.

Report to Ubele Initiative CIC, the role’s employer and manager

Support the Consortium board in its strategic and action planning, within the context of  its long-term business planning.

Ensure compliance with all relevant internal policies and procedures of Ubele and Wolves Lane Consortium; regulatory and legal requirements; industry-sectorprofessional recognised good practice in the areas relevant to this role.

Other Any other duties commensurate with this role’s status and purpose and as required by management.

PERSON SPECIFICATION

Essential

Proven and successful experience in enterprise development, income generation, or running a business.

Strong sales, marketing and customer service skills, with a track record of meeting income targets.

Demonstrable success in developing partnerships and securing earned income.

Experience of budget management and financial reporting.

Strong communication and stakeholder engagement skills.

Excellent organisational skills and attention to detail.

Entrepreneurial mindset balanced with a commitment to community values.

Senior-level experience of people leadership, people management and decisionmaking.

Ability to work independently and take responsibility and accountability for decisions made.

Experience of working collaboratively with shared responsibilities and accountabilities for decision-making.

Ability to lead and motivate teams to engage and perform, ideally using participatory approaches.

Excellent interpersonal and communication skills, with a collaborative approach.

Resilience, creativity and the ability to work in a dynamic, hands-on environment.

Commitment to the Consortium's and co-managing stewards' vision and mission to reduce economic, environmental, food, land, racial and social injustices through its work and decision-making, and to community wealth-building.

Desirable

Growing experience of plants, fruit and vegetables.

Experience of promoting or managing venue hire or events, ideally in a multi-use or community setting.

Experience of managing retail sales.

Experience of working with Black and racially minoritised communities, ideally widening opportunities for participation where there has historically been underrepresentation.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.

Details

• Hours: Full-time (32 hours per week - Monday to Thursday) 

  • Working pattern: Four day work week (Fridays off)

• Benefits: 

  • Annual wellbeing budget

  • Professional development budget

  • Private healthcare with Vitality, including dental & optical cover

  • 9 paid sick days

  • Two-week December shutdown for the end-of-year period

  • Annual team retreat

    • All benefits are subject to passing probation

• Statutory inclusions:

  • 5% employer pension contribution

  • 24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).

About Glitch

We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity. 

We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice.  Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.

While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.

Read our full strategy document to learn more.

Role Overview

The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.

Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.

As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Responsibilities

Operations management

• Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity 

• Maintain and improve existing operational systems and processes including information systems

• Organising travel suppliers and task related to charity events

• Manage relationships with external suppliers and service providers across recruitment, finance and personnel

• Support the development and implementation of organisational policies and procedures

• Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.

Governance and compliance

• Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates

• Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process

• Ensure compliance with financial regulations and charity commission requirements

• Support the preparation of Board materials and Trustee meetings and Board activities

• Maintain accurate records and documentation, including sensitive and confidential files

• Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform

• Assist with risk management and insurance matters.

HR and Recruitment

• Lead on talent recruitment, leaning on our retained, legal team when needed

• Manage the onboarding process for new hires

• Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.

Person Specification

Essential qualifications and experience

• Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation 

• Excellent attention to detail and accuracy

• Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects

• Proactive problem-solving approach

• Comfortable and confident managing sensitive, high-importance charity governance documents

• Knowledge of operational management and administrative systems

• Outstanding organisational and time management skills.

Essential skills and attributes

• Understanding of UK charity regulations and reporting requirements

• IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack. 

• Strong interpersonal skills and ability to work collaboratively in a small team

• Commitment to our mission and values.

Desirable

• Experience with HR processes and systems

• Experience working with with Boards, including preparing agendas and taking minutes

• GDPR or ICO training or certification.

If you’re ready to bring your finance skills to a friendly, values-driven organisation, we’d be delighted to hear from you.

Looking for a finance role where your accuracy and attention to detail make a real difference? Milestones Trust is recruiting an Assistant Income Accountant to support accurate, timely income processing across our Non-Residential Services.

You’ll work with the Head of Transactional Accounting to keep sales ledger, reconciliation and credit control activities running smoothly, helping ensure income is recorded accurately and payments are received promptly.

About the Role

This is a great opportunity for someone with finance administration or accounting experience who enjoys resolving queries, improving processes and building positive working relationships.

As an Assistant Income Accountant you’ll be responsible for:

• Keeping the sales ledger running smoothly, including accurate and timely invoicing
• Resolving invoice queries with operational teams and Local Authority commissioners
• Monitoring customer accounts, aged debt and potential bad debts
• Recording income for our Non-Residential services
• Reconciling debtor control accounts against cash received and resolving discrepancies
• Maintaining accurate records, contracts and debtor control accounts
• Using Local Authority portals and support banking and payment processing
• Supporting Purchase Ledger activity when needed

About You

You’ll bring accuracy, curiosity and a proactive approach to your work. You’ll be confident using systems and spreadsheets, comfortable asking questions and following up queries, and keen to contribute to a supportive finance team.

Essential

• GCSEs or equivalent, including Maths and English
• Relevant finance or accounts experience, including sales ledger and bank reconciliations
• Good Excel and IT skills
• Clear communication, customer service and query-resolution skills
• Good organisational, analytical and problem-solving skills

Desirable

• AAT qualification, part-qualified accountant status or equivalent experience
• Experience of credit control or SUN accounting software

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

• 30 days’ annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry‑level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

The Senior Seafood Program Manager works closely with our funder and implementation partner,

Humanity United, acting as a strategic thought partner to advance our shared goals. The role will hold overall responsibility for management of the portf

olio including program and strategy development, budgeting, monitoring and reporting and grant-making.

The role holder will represent the Freedom Fund at high level sectoral events; engaging with a wide range of stakeholders related to the program, building connections that advance our shared priorities.

This role is a fixed term contract, aligned to our next phase of funding partnership with Humanity United for the Asia Pacific seafood program.  The position is expected to commence in September 2026 and continue through to December 2028, with the possibility of an extension.

Interview process: 2 stage interview process: week commencing  14th August 2026
Please see the job description for all details.