Fundraising and database officer jobs

Primary Responsibilities

Salesforce Platform Management

· Day to day management of the Back Up Trust Salesforce system

· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information

· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency

· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions

· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.

· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities

· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate

User Training, Support & Adoption

· Create and maintain user guides, training materials, process documentation, and knowledge resources

· Lead onboarding and refresher training sessions for new and existing staff

· Provide ongoing user support and troubleshooting to promote confidence and effective system use

· Identify gaps in user knowledge and recommend targeted training or process improvements

· Promote best practice use of Salesforce and associated systems across the organisation

· Gather feedback from users to improve system usability, processes, and adoption

· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams

· Develop a Salesforce adoption strategy to maximise organisational value from the platform

· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability

Reporting

· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making

· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities

· Support the development of a data-driven culture across the organisation

Governance & Data Stewardship

· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks

· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer

· Monitor and improve data governance practices, ensuring consistency of data standards across teams

Supplier & Project Management

· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner

· Support project delivery for future Salesforce developments and integrations

Data Protection Officer (DPO) Responsibilities

In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.

• Lead on compliance with UK GDPR and other relevant data protection legislation.
• Advise staff and leadership on data protection obligations, risks and best practice.
• Monitor compliance with organisational data protection policies, procedures and controls.
• Maintain and review the organisation's Data Protection Policy, guidelines and Privacy Statement.
• Promote a culture of data protection, data quality and responsible data management.
• Review and advise on Data Protection Impact Assessments (DPIAs) to ensure privacy risks are appropriately identified and managed.
• Act as the primary contact for the Information Commissioner's Office (ICO) and for data subjects on matters relating to data protection.
• Maintain and oversee the data breach register, ensuring incidents are managed and reported appropriately.
• Coordinate and oversee Subject Access Requests (SARs) and other data rights requests.
• Deliver training and awareness activities to support staff understanding of data protection responsibilities.
• Maintain up-to-date knowledge of data protection legislation and communicate relevant changes to the organisation.

Additional Responsibilities

In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:

· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.

· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.

· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.

· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.

· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.

· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.

PERSON SPECIFICATION

Experience

Essential

· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support

· Experience of working on the continuous development of a Salesforce system

· Experience managing CRM-related projects or workstreams

· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels

· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications

· Experience of developing effective working relationship with external development partners

· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· Experience with third-party form-builders such as Form Assembly

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Desirable

· Experience of a large-scale Salesforce implementation project in the Not for Profit sector

· Experience of working with email marketing platforms

Knowledge and skills

Essential

· Relevant Salesforce Administrator certification

· Project management experience, with demonstrable ability to deliver projects to time and budget

· Strong analytical skills and ability to design systems and processes to facilitate data analysis

· Knowledge and experience of UK data security law and principles

· Ability to communicate technical language to non-technical audiences, visually and verbally

· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality

· Be an enthusiastic, approachable and confident team player, with a willingness to learn

Desirable

· Project management qualification

It’s been a fantastic few years at Nova with new projects and campaigns reaching hundreds of local good causes. We are a small Wakefield-based charity with a big impact for the community groups, charities and social enterprises in the local area that we support. We do this through specialist advice, networks, funding and as a trusted source of information – that’s where you could come in.

We’re looking for someone to join our friendly and collaborative team. Someone that can get the right information to the right people so that local Voluntary, Community and Social Enterprise (VCSE) organisations get the support they need to thrive. It’s a brilliant way to use your creative skills to make a difference.

What does this role involve?

The Officer will play a central role in bringing our communications and marketing to life. They’ll support with interesting and diverse campaigns that build an engaged community of members and celebrate the impact of the VCSE sector in Wakefield District.

Here’s a quick insight into what the Officer will be busy with:

• Supporting with planning, delivery and monitoring of our comms
• Developing content to promote Nova’s regular activities and events on a variety of channels, including our website and social media
• Managing an inbox and using that information to curate updates
• Creating, designing and branding documents
• Supporting the development of our email marketing

What are we looking for in our Communications Officer?

• Ability to identify, write and design engaging content
• Attention to detail and excellent organisational skills
• Digital skills and ability to use online marketing tools, including social media
• Relevant qualifications or work experience
• Ability to prioritise and work flexibly
• Ability to interpret complex information

It's a brilliant opportunity for someone with creative fair and an understanding of marketing.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

You’ll benefit from a competitive salary, 28 days a holiday a year (plus bank holidays), and some great benefits including:

• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways. More information can be found in the Application Pack and in our Equality, Diversity and Inclusion Statement.

To apply, complete the online application form. 

Closing date: Sunday 5 July, 9pm

Interview date: Thursday 16 July

We notify all applicants of the outcome of your application however, due to capacity, we are unable to provide feedback to applicants until the interview stage.

Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK 
Salary: £53,317 - £61,034 pa plus benefits

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.  Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.

Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and  community of over 30,000 alumni in over 180 countries around the world. 

As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.

As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations.  As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality.  Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.

If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you.  We are partnering with Richmond Associates on this campaign.  To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.

Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026

About the Role

This is no ordinary desk job. As a Programmes Officer, you will play a key role in supporting HRF’s humanitarian and development programmes, helping secure vital funding and coordinating projects that create meaningful impact for vulnerable communities worldwide.

Working closely with field teams, donors, and partners, you will contribute to programme development, grant management, reporting, and strategic coordination across multiple country programmes. The role also includes opportunities for international travel to field locations, offering direct exposure to the communities and projects you support.

What You'll Be Doing

Under the management of the Head of International Programmes (HQ-based), the Programmes Officer will support the development and implementation of HRF’s programmes, with a strong focus on programme coordination, donor engagement, and fundraising. Key responsibilities include:

Grant Acquisition and Donor Coordination

• Develop concept notes, proposals, budgets, logical frameworks, and situation analyses.
• Identify new funding opportunities through donor platforms, clusters, and networking.
• Coordinate with colleagues to gather data required for proposal development.
• Represent HRF at relevant meetings and networking events.
• Coordinate with the marketing department to support project visibility.

Grant and Programme Management

• Review contracts, MOUs, and project documentation.
• Support project teams throughout the project cycle.
• Ensure projects comply with donor requirements, work plans, and budgets.
• Maintain communication with field offices, donors, and sector focal points.
• Lead the development of narrative and financial donor reports.
• Support donor visits, meetings, and external communications.
• Act as a focal point between HQ, donors, and field teams.
• Support MEAL teams in tracking project indicators.
• Ensure programme quality in line with HRF policies and SOPs.

Organisational Strategy and Growth

• Support the development and revision of organisational policies.
• Assist in supervising volunteers and interns.
• Support recruitment processes, particularly for field offices.
• Promote cross-learning and collaboration within the programmes department.
• Contribute to country-level strategic planning.
• Deliver staff capacity-building support where required.

Administrative Work 

• Maintain and update HRF databases and records.
• Ensure proposal submission documents are accurate and submitted on time.
• Maintain organised and up-to-date files and documentation.

Who we're looking for

• Undergraduate degree in a relevant field; master’s degree desirable.
• Minimum 3 years’ experience in a similar role.
• Strong understanding of the humanitarian or development sector.
• Excellent written and spoken English, with strong report-writing skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and intercultural communication skills.
• Self-motivated and able to work independently.
• Willingness to travel internationally when required.
• Right to live and work in the UK.
• Familiarity with the UK charity sector is desirable.

Project Manager (Cascade Wellbeing Project)

Part Time – 21 hours (3 days) per week

Salary £24,000 (£40,000 FTE)

We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.

The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.

The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.

Candidates should have experience of leadership in a church setting with project management experience.  You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions.  You will have excellent organisational and communications skills.

Please see the attached Job Description for a full list of responsibilities, which include:

· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish

· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc

· Responsibility for building strong and effective relationships/partnerships with external stakeholders

Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.

What we can offer:

· Flexible working, Hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance programme

This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.

The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.

Closing date for applications: Friday 12 June

Interviews will be held: Wednesday 1 July

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:

• They offer 30 days holiday plus bank holidays.
• Various discount cards and subsidised meals to helping give you access to healthy food options.
• A pension scheme with Scottish Widows.
• Organised social events every quarter and special events.
• Free parking.

The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.

Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.

Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.

Management of the fundraising and marketing data selection function.

Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.

Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.

Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.

The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.

Experience of managing income and data processes and reconciliation.

Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.

Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.

Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.

IMPORTANT NOTE

Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for an entrepreneurial leader to relaunch and build the next phase of the UK Democracy Network: a national network that helps organisations working to strengthen democracy across the UK connect, collaborate and coordinate more effectively.

This is a rare opportunity to shape a growing national network. The Network already has strong foundations, sector backing, and three years of core funding secured. The next step is building it into an independent, trusted and influential organisation that helps the democracy sector work together more effectively.

About the Network

The Democracy Network exists to help make collaboration across the democracy sector more effective. It connects organisations, practitioners and professionals across the UK democracy ecosystem, helping to reduce duplication, strengthen relationships, share intelligence, and enable more coordinated collective action.

About the host organisations

The Network is jointly incubated by two organisations with deep roots in UK civic tech, democratic education, and sector-wide network building:

The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project also leads the Democracy Classroom Network, a sister network of over 100 organisations across the democracy, education and youth sectors which support over 3,500 teachers and youth practitioners to engage young people in democracy.

Democracy Club produces the most comprehensive election data in the UK. Established in 2010 and registered as a Community Interest Company in 2015, it runs the national polling station finder Where Do I Vote and candidate lookup service Who Can I Vote For, serving election information to millions of UK voters each year and supplying data to the Electoral Commission. Democracy Club brings a mailing list of 35,000, an active community of 1,200 volunteer contributors collaborating on election information, and strong digital and data expertise to the Network.

Our vision for the Network

Over the last year, we have carried out extensive consultation with members of the UK Democracy Network, the Network’s Steering Group and funders. Through this process, we have developed a new vision for the Network that is designed to reflect and support the diversity of the democracy sector, and the wide range of approaches, perspectives and organisations within it.

Our model is built around a series of smaller thematic, geographic and demographic-based “hubs” within the wider Network. These hubs will create spaces for organisations and individuals working on particular issues, in particular places, or with specific communities to collaborate more effectively, while remaining connected to the wider democracy ecosystem.

Alongside this, the Network will support stronger coordination and information sharing across the sector through activities such as a monthly bulletin, shared events, an annual conference and practical tools and databases that help partners collaborate more effectively.

Importantly, we want to build on and strengthen the excellent work that already exists across the democracy landscape, rather than duplicate it. Over time, we also hope the Network can help incubate and support new hubs and collaborations around emerging issues and opportunities within the democracy sector.

About the role

The Network will be delivered by a small core team: a Network Director (this role), a Network Manager (in post), and a Network Coordinator (to be recruited).

Our medium-term ambition is for the Network to become an independent organisation in its own right. We see this role as central to shaping that transition, with the successful candidate expected to lead the Network into its next phase as an independent organisation over the course of the grant period. 

Key responsibilities

The Network Director provides overall leadership of the Network and is responsible for its long-term sustainability and strategic direction. 

Specifically: 

• Strategic leadership. Set strategic direction for the Network in consultation with members, hosts and the Steering Group / Board.

• Represent the Network. In networking and fundraising events, high-level roundtables and in high-profile relationships with government, funders, media and sector leaders.

• Lead on fundraising. Develop relationships with major funders, alongside Harriet Andrews at The Politics Project, building a diversified, sustainable funding base.

• Oversee the Network's transition to an independent legal structure. Support the establishment of the Board, working with Harriet Andrews and Sym Roe to recruit members with a mix of professional expertise and elected network representatives.

• Build an inclusive, supportive team culture. Line manage the Network Manager and Network Coordinator.

• Oversee monitoring and evaluation. Lead reporting to funders, and support the annual review process with the team and Steering Group / Board.

Person specification

We are looking for a values-driven, experienced, strategic leader. They will have strong people and financial management skills, and the ability to build trusted relationships across the democracy sector. They will be an excellent communicator, comfortable leading through complexity and change, and motivated by a commitment to strengthening UK democracy. 

The postholder will be expected to work in-office two days a week and attend regular in-person engagements in London.

Benefits

• 33 days’ annual leave pro rata, including Bank Holidays (with three days off between Christmas and New Year).

• 4% employer pension contribution.

• 2 working days / 15 hours of volunteer leave a year.

• Cycle to Work scheme.

Further information about the role and job specification can be found in the Candidate Recruitment Pack.

Equity, diversity and inclusion

The UK democracy sector has historically been less diverse than the country it serves, and we want to help change that, starting with how we recruit. We particularly welcome applications from people who are underrepresented in democracy sector leadership, including people of colour, disabled people and people from working-class backgrounds.

How to apply

Please apply via charity job with the following:

• Your CV (no more than two pages).

• A supporting statement of no more than 500 words, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.

The closing date is 11.30pm, Sunday 14th June 2026.

We will shortlist on the basis of the supporting statement against the person specification.

This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity. The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development.

The post-holder will be responsible for supporting the day-to-day administration functions of Sahir, ensuring efficient office systems, effective donor stewardship, accurate donor records, and excellent supporter communications. The role will play a key part in maintaining positive relationships with individual donors, fundraisers, and supporters whilst ensuring administrative processes run smoothly across the organisation.

We kindly ask recruiters or agencies not to contact us about this role as we're managing this process directly. Due to the volume of agency enquiries, we're unfortunately unable to respond to each one individually.

Location: Reading, Hybrid (at least once per month to Reading Office)

Hours: 21 hours per week

Salary: £30,124 pro rata £17,097.41 for 21 hours per week

Contract Type: Permanent, Part Time

Campaign Closes: 22nd June 2026

Interviews: First stage: 24th/25th June 2026,

                Second stage: 30th June 2026

On occasion, we may close a vacancy early if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible, as we will be shortlisting on a rolling basis.

Core Purpose

To deliver high quality, accurate, and responsive financial support that ensures the smooth operation of Make-A-Wish finance function. This role is central to maintaining the integrity of financial data through timely processing of transactions, effective communication with stakeholders, and diligent reconciliation of accounts. By supporting both internal teams and external partners, the role helps uphold financial compliance and operational efficiency, enabling Make-A-Wish to focus on granting life-changing wishes to children with critical illnesses.

Key Responsibilities

Customer and Communication Support

• Monitor the finance mailbox daily, ensuring all emails are reviewed and responded to in a timely, professional, and accurate manner. Provide first-line support for internal and external customer queries, escalating complex or unresolved issues to the appropriate team member or manager.
• Handle incoming calls to the finance team, offering courteous and knowledgeable assistance. Accurately log call details and follow up on outstanding queries to ensure resolution and customer satisfaction.

Sales and Purchase Processing

• Process sales invoices accurately and efficiently in accordance with MAW’s financial procedures, ensuring correct coding, VAT treatment, and timely dispatch to customers.
• Set up new customers and suppliers on the finance system, verifying all required documentation and approvals are in place. Maintain accurate and up-to-date records to support compliance and audit readiness.
• Process purchase ledger invoices (approx. 360 per month), ensuring they are matched to purchase orders, coded correctly, and approved in line with internal controls. Resolve discrepancies promptly to avoid payment delays.
• Create payment runs and upload onto the bank for approval, ensuring approvals are obtained in a timely manner

Reconciliations and Debt Management

• Perform supplier statement reconciliations regularly, identifying and resolving aged or unmatched items. Liaise with suppliers and internal stakeholders to ensure accounts are accurate and up to date.
• Monitor outstanding sales invoices, escalating overdue items to the relevant ‘requestor’ or budget holder. Support the credit control process by providing timely updates and assisting with follow-up actions.
• Conduct income reconciliations on a regular basis, ensuring all income is accurately recorded and discrepancies are investigated and resolved.
• Reconcile balance sheet accounts as assigned, maintaining clear audit trails and supporting documentation for all entries.

Expense and Credit Card Management

• Process monthly credit card statements, ensuring all transactions are supported by receipts, correctly coded, and approved in line with company policy.
• Review and process employee expense claims, checking for accuracy, policy compliance, and appropriate authorisation before submission for payment.

Inventory and Stock Control

• Conduct stock takes at agreed intervals, working with relevant departments to ensure accurate counts and investigate variances. Support the maintenance of accurate stock records in the finance system.

Financial Recording and Reporting

• Post and process journal entries for accruals, prepayments, and other adjustments to ensure the general ledger reflects accurate and complete financial information. Maintain supporting documentation for all entries.

Continuous Improvement

• Identify process improvements and opportunities for automation, making recommendations to line manager and supporting implementation

General and Ad-Hoc Support

• Support with ad-hoc finance tasks as required, including data entry, reporting, and assisting with audits or internal reviews.
• Provide cover for team members during periods of absence, ensuring continuity of service and workload management. Take on additional duties as appropriate to the level of the role and contribute to team objectives.

Essential Criteria

• Proven experience in a finance or accounts role, with a solid understanding of financial processes such as invoicing, reconciliations, and ledger management.
• Strong attention to detail and accuracy in data entry and financial reporting.
• GCSE Maths or equivalent, grade 4/5 (C) or above.
• Excellent communication skills, both written and verbal, with the ability to respond professionally to internal and external queries.
• Ability to work independently and as part of a team, managing workload effectively and meeting deadlines.
• Proficient in using finance systems, particularly Xero and Microsoft Office applications, especially Excel.
• Demonstrated ability to handle confidential information with integrity and discretion.
• Strong organisational skills and a methodical approach to problem-solving.
• Willingness to learn
• Positive and ‘can do’ attitude

Desirable Criteria

• Experience working within a charity, non-profit, or mission-driven organisation.
• Experience with stock control or inventory management.
• Knowledge of VAT and basic accounting principles.
• AAT qualification or working towards a relevant finance qualification.
• Experience supporting audits or financial reviews.
• Willingness to take on additional responsibilities and support team members during absences.
• Proficiency in finance systems, Lightyear & JOIIN

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

The Follicular Lymphoma Foundation (FLF) is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, globally focused organisation working to accelerate a cure for follicular lymphoma - and to do it fast.

Founded in 2019, FLF is the first charity in the world dedicated solely to curing follicular lymphoma, an incurable blood cancer affecting more than 1.5 million people globally. Operating across the UK, US and Israel, FLF brings together researchers, clinicians, patients, pharmaceutical partners and funders to drive innovation and breakthrough research.

Reporting directly to the Global CEO and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a key role in shaping financial strategy, strengthening operational maturity and supporting international growth.

The role:
• Lead the development of FLF’s long-term financial strategy, supporting growth and international expansion.
• Partner with the Global CEO, Trustees and leadership team, providing financial insight to support decision-making, programme investment and fundraising activity.
• Oversee financial management across multiple international entities, ensuring robust controls, governance and compliance.
• Lead budgeting, forecasting and scenario modelling processes.
• Support grant funding, restricted income management and pharma partnership activity.
• Oversee management accounts, statutory reporting, audits and regulatory submissions across UK and US operations.
• Drive improvements in systems, reporting and operational efficiency.
• Provide leadership and development support to the Finance and Operations Officer.
• Act as a trusted advisor across the organisation, balancing strategic leadership with hands-on delivery.
• Present financial information clearly to Boards and non-finance stakeholders.

The organisation:
FLF combines the pace and agility of a scaling start-up with the credibility and reach of an internationally connected research organisation. With income and organisational complexity expected to grow significantly, this is an exciting opportunity to join a mission-driven organisation at a transformative stage.

The successful candidate will join a collaborative leadership team committed to delivering meaningful impact for patients worldwide. FLF offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and 25 days annual leave.

Essential criteria:
• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Experience in a senior finance leadership role within a charity environment.
• Strong experience managing reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence senior leaders and Boards.
• Strong understanding of governance, controls, compliance and risk management.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
• Experience across multiple entities, funding streams or international operations would be advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

Apply before 14th June to be considered.

This role is based in London with an expectation of 2 days per week in the office on Finchley Road.

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001. Our founding mission is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound.We develop the hope, optimism and self-esteem of young people so that they can: 

 Lead healthy lives;

Stay in School;

Grow up to become independent productive adults;

 Have lofty aspirations and work to attain their innate potential.

For over two decades, we have supported young people through mentoring, education, employability, personal development, life skills, and community engagement programmes that inspire hope, aspiration, confidence, and resilience. As we mark our 25th anniversary this year, we intend to strengthen organisational capacity, expand partnerships, and scale programmes that positively impact young people and communities across London. .

We are looking for an experienced, dynamic and motivated Programme Manager to lead the Damilola Taylor Trust’s Executive Team, sustain and scale our core youth-focused programmes in South London, providing consistent leadership and operational stability. 

As Programme Manager, you will 

• Manage delivery of the Career pathway programme for schools (CPPFS) courses, which help YP at risk of involvement in criminal activity to engage fully in education by addressing barriers to positive engagement through workshops and career- mentor support at Harris Academies in South London, with a view to reaching 150 students a year.
• Support and supervise the Project Coordinator to implement the project “From Tragedy to Legacy” to celebrate the legacy of Damilola Taylor while highlighting the impact the Trust has made in 25 years supporting young people in inner-city areas of London.
• Lead the Trust’s collaboration initiative with YouthBuild UK, a South London based charity that trains YP to be work ready in a variety of industries including construction, hospitality, customer care and IT to enhance impact of our Career Search and Skills Development (CSSD) programme.
• Design, develop and implement new programmes for delivery in-house or via third party delivery partners
• Agree the Executive Team’s work plan, lead, and motivate staff to create a high-performing team that sustains and scales the impact of our core youth-focused programmes.
• Taking the lead with day-to-day administration and management of the Trust’s programmes, you will maintain a database, produce written communications and reports, information leaflets, website updates, budget monitoring, and negotiate with delivery partners, and manage an array of detailed record keeping
• Contribute to organisational planning and development, including supporting our plan of building capacity to create the organisation required to achieve results that we are committed to
• Support our fundraising team through providing feedback, reports and information to support bid writing activities.
• Key working relationships
  • ​As leader of the Trust’s executive team, you will work closely with our finance service provider, line manage the Administration Officer and Project Coordinator, and be responsible for delivery of our programmes
  • You will develop good working relationships with our project delivery partners, while building in-house capacity for delivery of our main programmes as well as those developed in collaboration with other Social Providers such as YouthBuild UK 
  • Be involved in sector networking and awareness raising on behalf of the Trust.
  • Act as an ambassador for the Trust at all times

• Person specification -Specific experience or skillKey: (E) Essential; (D) Desirable. 

  • Experience of designing, developing and implementing charitable programmes especially to support development of young people from disadvantaged backgrounds (E)

  • Significant experience managing delivery of youth-focused programmes in a small but growing charity (E) 

  • Strong leadership and team skills to motivate, support and work with a team of youth workers (E) 

  • An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E)

  • A positive attitude, high energy and enthusiasm for the work of the Damilola Taylor Trust (E)

  • Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (E) 

  • Self-directed, self-motivated with the ability to work on own initiative to plan and manage own and a team’s workload (E)

• Knowledge, qualifications

  • ·Knowledge of situational leadership and general management practices (E)

  •      Knowledge of General Data Protection Regulations (E) 

  •      An understanding of safeguarding of children, young people and vulnerable adults (E) 

  •      Current DBS certificate (E) but, for a suitable candidate, the post might be offered subject to DBS being obtained)

  • Degree or relevant experience of working in the Social Sector, and or as a Youth work (D)

  • Experience of programme development processes and tools (frameworks, theories of change) (E)

• Personal qualities

  • Commitment to own continuing personal and professional development

  • Commitment to the mission, vision and values of DTT

  • Flexibility to work in a hybrid job, place based; school locations and virtual

  • Commitment to effective relationship building and collaboration

• The Trust is a Safer Recruitment organisation.