Governance and compliance manager jobs in Schools
We welcome applications from people who have significant legal aid experience in public law, housing law, and/or community care law, and who have undertaken strategic litigation. If this is you, and you meet the minimum criteria for the Legal Director role, we encourage you to apply.
Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £25,000–£30,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model. We particularly welcome applications from people from Black and minoritised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.
The Legal Director is a newly created senior leadership role and will lead and shape Release’s legal services, setting the strategic direction and ensuring the delivery of high‑quality, client‑centred representation. The role will expand access to justice through strong legal aid provision, embed harm reduction principles across all legal work, and uphold rigorous regulatory and ethical standards. It will also play a key role in sustaining Release’s commitment to training and developing the next generation of social justice lawyers.
This pivotal post combines oversight of a multidisciplinary legal team with movement‑driven advocacy and strategic litigation. The Legal Director will identify and pursue high‑impact cases to challenge unlawful policies and drive systemic change, while building strong external relationships with affected communities, policymakers, and partners. Working collaboratively, the role will co‑create innovative models of legal support that respond to emerging needs and amplify the voices of people most affected by drug laws and wider structural injustice.
As Legal Director, you will:
Set Strategic Direction: Define and implement strategies to expand legal aid provision, improve access to justice, and embed harm reduction principles across all legal work.
Lead and Inspire: Oversee a multidisciplinary team of solicitors, legal advisers, and volunteers, fostering a culture of collaboration, accountability, and innovation.
Ensure Excellence and Compliance: Maintain rigorous regulatory standards whilst driving forward progressive, client-centred approaches to legal practice.
Advance Systemic Change through Strategic Litigation: Identify and pursue high-impact cases to influence legislation, challenge unlawful policies, and dismantle barriers to justice for people who use drugs and other marginalised communities.
Engage Externally: Build powerful coalitions by engaging with affected communities, policymakers, stakeholders, and advocacy networks to drive legal and social reform.
Co-Create Innovative Service Solutions: Develop new models of legal support that respond to emerging needs, leverage technology, and amplify the voices of those most affected by drug policy and laws by working in partnership with them.
This role is ideal for a visionary and inspiring leader who combines legal expertise with a commitment to social justice, harm reduction, and systemic transformation.
Person Specification
Essential
- Minimum 9 years + post qualified solicitor with a current practising certificate, and
- Minimum 7 years + significant experience in legal aid supervision and regulatory compliance, and
- Minimum 3 years + proven leadership and team management skills, and
- Minimum 3 years + strategic litigation or test cases, and
- Strong commitment to social justice, harm reduction, and trauma-informed practice.
Desirable
- Experience working in a charity or non‑profit organisation.
- Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
- Understanding of the impact of drug policy and criminalisation on marginalised communities.
- Experience in developing new services, partnerships, or funding‑linked delivery models.
Operational Rural Surveyor
Reference: DEC20259175
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 Hours per week
Salary: £39,205.00 - £49,183.00 Per Annum
Benefits: Pension, Life Assurance, Annual Leave
Make an Impact Across England
Are you ready to use your expertise to make a real difference? Join the RSPB and help shape the future of our incredible estate. From negotiating land acquisitions to advising on biodiversity net gain, from listed buildings to innovative land management, this is a role where your skills truly matter.
At RSPB, we don’t just offer a job - we offer flexibility, purpose, and growth. We invest in you with CPD support and annual membership fees for one professional body included. You can enjoy a healthy work-life balance with options like flexitime, TOIL, and parental leave. After five years, take a four-week sabbatical to recharge, learn, or explore. We’re proud winners of the Great British Workplace Wellbeing Award for ‘Best Mental Wellbeing Initiative’ - because your wellbeing is as important as the work you do.
The successful applicant will join an England wide team of 11 Rural Surveyors. You will support the RSPB estate across the Country, dealing with interesting and challenging casework. You will play a vital role in supporting the wider team, stepping in to backfill colleagues when needed to ensure seamless delivery across our estate. The location of the role is flexible within England and does not require any specific travel arrangements.
What You’ll Do
- Shape the Landscape: Manage land and property across England, from rent reviews to wayleaves, sporting rights, and agri-environment agreements.
- Drive Conservation: Lead acquisitions for new reserves and expand existing ones, handling valuations and negotiations that protect nature for generations.
- Strategic Decisions: Deliver property disposals and acquisitions that align with our mission and financial goals.
- Risk & Compliance: Safeguard RSPB’s reputation and finances through robust systems and audits.
- Collaborate & Innovate: Work with a passionate team of surveyors, building surveyors, and area managers to spot opportunities and maximize returns.
What We’re Looking For
- Chartered RICS (Rural) or equivalent.
- Strong post-qualification experience in estate management and rural property transactions.
- Knowledge of agricultural subsidy schemes and compliance.
- Excellent communication, negotiation, and decision-making skills.
- Ability to travel widely and occasionally stay overnight.
Closing date: 23:59, Sunday 15th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Learning Disability Community Leader, L'Arche Manchester
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £47,946 per annum
Reports to: L’Arche UK Regional Leader
Place of work: L’Arche Manchester Community, Manchester M20 4AW. Some travel and overnight stays will be required within the UK
Contract type: Temporary 12-month appointment to cover maternity leave
Closing date: Monday, 2nd March at 12 pm.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the local and national teams, individual circles of support, and external partners.
- Ensure the Community’s financial sustainability through robust financial planning and management. This includes setting budgets and controlling spending, maximising housing occupancy, supporting the negotiation of care contracts, growing our day services and spotting fundraising opportunities.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members. This will include working with an active Community Support Group, Community Gatherings, listening groups, and other forums.
- Lead and manage a committed and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our teams.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their connections.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities. Plan and lead a regular calendar of events that build community belonging and help keep people connected.
- Contribute to the national work programmes of L’Arche UK, as part of the National Council, collaborating with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
- Be a visible representative of L’Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L’Arche world wide.
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to develop and implement community plans.
- Experience of living or working alongside people with learning disabilities and/or autistic individuals
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche and the Manchester community on our website.
Why join L'Arche?
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Enhanced Maternity, Adoption/Surrogacy, Paternity Pay (depending on length of service, details available on request)
- Enhanced sick pay
- Interest free loans and salary advances available
- Free DBS / PVG checks
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Specialist bereavement counselling for employees and their family members
- Life Assurance
- Access to the Bike to Work scheme
Discover what makes L’Arche a rewarding place to work—explore more of our employee benefits on our website.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Monday, 2nd of March at 12 pm.
First interviews (online via Microsoft Teams) are expected to take place during the week beginning the 9th March 2026.
Second round interviews will take on the place week beginning 16th March 2026 and will take place within the Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Your new company
This government-funded charity is embarking on an exciting period of organisational improvement. As they continue to strengthen their internal structures, they are seeking an HR & Operations Improvement Consultant who can enhance HR service delivery, streamline processes, and support operational excellence. You will join a purpose-driven organisation committed to improving its internal effectiveness and supporting meaningful impact.
Your new roleIn this hands-on and strategic role, you will lead key initiatives across HR operations, process improvement, onboarding, and organisational workflow development. Your responsibilities will include managing HR administration, improving cross-departmental processes, and developing clear Standard Operating Procedures (SOPs). You will also play a crucial role in delivering onboarding, training, and change-management activities, ensuring staff have the tools, systems, and processes to succeed.
Key areas of focus include:
- Managing and improving HR operations, HRIS data, documentation, recruitment admin, and compliance.
- Leading full onboarding for local and remote staff, including toolkits, inductions, and feedback-led improvements.
- Mapping workflows and developing SOPs, guidelines, templates, and process maps.
- Driving organisational process redesign, documentation, and governance across departments.
- Delivering training on new processes and supporting wider change initiatives.
This is a highly influential role where you will improve operational consistency, strengthen internal systems, and embed better ways of working across the organisation.
What you'll need to succeed
To thrive in this role, you will bring:
- Minimum 5 years' experience in HR operations, process improvement or HR/operations integration.
- Proven ability to design SOPs, workflow maps, onboarding programmes and HR frameworks.
- Strong understanding of HRIS systems, HR policies, compliance standards, and office management.
- Excellent communication, analytical and organisational skills, with exceptional attention to detail.
- Confidence in leading training sessions, supporting change, and collaborating with senior leaders.
This role requires a proactive, solutions-driven professional who can balance operational delivery with strategic improvement.
What you'll get in return
This is an opportunity to make a significant impact within a mission-led organisation undergoing transformation. You will play a pivotal role in shaping modern HR and operational practices, improving efficiencies, and enabling staff to thrive. This is an excellent next step for a candidate seeking meaningful work, project variety, and the chance to drive positive organisational change.
What to do nowIf you're ready to take on a fast-paced, influential role where your expertise will directly strengthen organisational capability, we'd love to hear from you.
Apply today to be considered for this exciting 6-month opportunity.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
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About Figurative
Figurative is a new organisation, and this is a brand new role. Our mission is to bring new funding capital to the cultural and creative sectors, and to deploy it in ways that optimise for social impact and for sector sustainability.
We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.
Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.
About this role
Culture and creativity are essential to human flourishing, yet the financial models supporting them are in need of a serious reimagining. Public subsidy is declining in real terms, traditional philanthropy can't fill the gap, and commercial investment often doesn't align with how cultural and creative sector organisations work best.
Figurative exists to create a third way: impact investment that brings new capital to culture and creativity, while respecting what makes the sector special. But scaling a genuinely new funding model requires more than good intentions - it needs robust infrastructure, diversified capital sources, and deep credibility with the organisations we exist to serve.
This is a unique opportunity to join Figurative in its infancy, and to take responsibility for growing Figurative from £30m to £100m+ over the next 3-5 years. Your work will directly enable cultural organisations to access capital they couldn't reach through traditional routes - capital that allows them to take creative risks, sustain their missions, and amplify their social impact without compromising their values.
You will be joining a dynamic, inclusive, collaborative team that is committed to learning on the job, and in the open. This involves testing out new ideas, and finding partners who are keen to explore innovative ways in which their money can be used to bring about their desired outcomes through the power of culture and creativity.
Key Responsibilities
The Development Director will:
- lead our efforts to raise money into our own parent charity, from primarily new sources;
- support the CEO and investment team to raise investment capital (which may take the form of repayable grants) into our investment funds;
- lead our efforts to support organisations in the sector to raise philanthropic giving as a source of income for themselves, particularly focused around place (including the development of our existing Arts Council funded place-based philanthropy networks) and social impact (including our Big Give Arts for Impact match funding campaign);
- develop and implement our place-based strategy, which will aim to demonstrate the power of blended finance.
The Development Director will be a member of the senior leadership team and report directly to the CEO, working closely on strategy and communicating strategic priorities and progress to existing and potential grant funders (into Figurative) and investors (into our funds); whilst providing philanthropic expertise to cultural organisations and partners to optimise social impact and sector sustainability.
In this role, the successful candidate will have to be/demonstrate:
- Strategic infrastructure builder: Proven track record designing and implementing fundraising/investor relations systems and processes in growth-stage organisations - not just using existing ones.
- Financial literacy: Comfortable with impact investment concepts, fund structures, and articulating risk/return/impact trade-offs to sophisticated investors. You can speak credibly to family offices and institutional investors, not just traditional arts funders.
- Cross-sector translator: Ability to articulate culture's value to investors whose primary focus is climate, social impact, or economic development. Fluency in making the case for why culture matters to non-arts audiences. Ability to build and manage partnerships across philanthropy, commercial creative industries, and the public sector, navigating complex stakeholder environments with diplomacy and credibility.
- Cultural sector credibility: Deep understanding of how arts organisations operate, their funding challenges, and why they might be sceptical of intermediaries. Genuine commitment to supporting sector sustainability, not extracting from it.
- Proposition development: Ability to craft compelling narratives for complex funding models. You can explain why impact investment in culture is different from traditional philanthropy and why it complements (rather than competes with) existing funding.
- Scale-up mentality: Comfortable moving from £30m to £100m+ - you understand what infrastructure and processes are needed at different stages of growth.
Core Skills
Essential:
- Strategic Philanthropic Fundraising: Demonstrated ability to design and execute philanthropic fundraising strategies aligned to mission-driven objectives, including multi-year funding pipelines and donor portfolios
- Major Donor and High Net Worth Engagement: Proven experience cultivating and stewarding relationships with, and securing gifts from high net worth individuals, family offices, and trusts and foundations, and confidence engaging sophisticated donors around arts and the creative industries.
- Foundations and Institutional Giving: Strong capability in identifying, soliciting, and managing relationships with foundations, philanthropic trusts, and institutional funders in the UK and internationally.
- Cultural and Creative Philanthropy Expertise: Demonstrated knowledge of arts and cultural fundraising ecosystems, including experience working with artists, cultural organisations, and creative industry stakeholders, to aid in the development and delivery of place-based philanthropic initiatives.
- Relationship Management and Stewardship: Advanced relationship management skills, including donor stewardship, reporting, and long-term engagement, ensuring trust, transparency, and repeat support
- Proposal Writing and Funding Submissions: Strong written communication skills, with a track record of producing high-quality funding proposals, pitches, grant applications, and tailored donor materials
- Stakeholder Engagement and Representation: Confidence representing the organisation externally at events, briefings, and convenings, including presenting to boards, donors, and advisory groups.
- Data-informed Fundraising and CRM Use: Competence in using CRM systems and fundraising data to track prospects, manage pipelines, and inform strategy, with attention to compliance and good governance
- Project Management and Delivery Strong organisational and project management skills, enabling delivery of fundraising campaigns, events, and reporting requirements on time and to a high standard.
- Judgement, Discretion and Ethical Practice: High level of professional judgement, discretion, and integrity when handling sensitive donor information, complex funding arrangements, and reputational considerations
- Leadership and Team Management: Proven ability to lead and develop teams, work effectively with Boards and senior stakeholders, and collaborate within the wider organisational structures. Experienced in managing direct reports, aligning team delivery with organisational priorities and maintaining strong internal relationships.
Desirable:
- Experience in impact investing, social finance, or blended finance - ideally in a growth/scale-up phas
- Existing relationships with family offices, climate investors, or foundations exploring innovative funding models
- Understanding of place-based funding partnerships and multi-stakeholder models
- Track record of investor diversification - successfully broadening an organisation's funding base
What We Offer
- Salary: £55,000 - £65,000 FTE, depending on experience
- Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
- Reports to: CEO
- Hours: 3 days/ week (0.6 FTE)
- Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK.
- Benefits:
- 25 days annual leave + bank holidays + ability to buy additional holiday
- Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%
- Life Assurance
- Post probation - Private health and dental insurance
Making an Application
To apply for this role, please submit your application below before midnight Sunday 22nd February 2026. Please include a one-page cover letter covering the following questions
- What are the main challenges you think Figurative will have to navigate within this phase of development
- What are the most important messages to convey to existing and potential stakeholders about Figurative’s mission and motivations?
First interviews will be held virtually on Wednesday 4th March 2026.
Second interviews will be held in person in our London offices on Thursday 12th March 2026.
We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.
Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.
I look forward to hearing from you
Francesa Sanderson
CEO
We want to see a thriving, inspiring cultural and creative sector generating far-reaching social and economic impact.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 9months Fixed Term Contract - (Maternity Leave Cover)
You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Legacy Programme, as we continue to grow this source of sustainable income and inspire more supporters with this unique way of giving.
About the role
Legacies sit at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of stewardship, marketing and acquisition that has driven significant growth in recent years.
As we continue to utilise and test new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.
About you
We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or digital acquisition. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.
As this role is temporary maternity cover, we’re looking for someone who can hit the ground running and get involved with multiple projects straight away. To be successful in this role you will:
- be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
- enjoy thinking creatively and using storytelling to bring complex issues to life
- be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
- be comfortable using digital platforms and technology and working with data to improve outcomes
- take an organised and proactive approach to managing your workload and balancing different priorities
- be a solutions-focused problem solver and ready to adapt to a changing environment
Previous experience in direct marketing or stewardship is essential, ideally within a fundraising or legacy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd February 2026 at 23:59
Interviews will take place week commencing 2nd March 2026, online via MS Teams
Interview process: Competency based interview.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Position: Systems Security Lead
Hours: Full-time (35 hours a week)
Contract: 6 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The role purpose is to be responsible for and lead our system security efforts. The MS Society has heavily invested in technology in the past few years. The more technology we use, the broader the exposure to malicious attacks and actors intent on hacking our systems and stealing data. Data and System security now figure in the Society’s risk registers.
The successful candidate will be responsible for developing and implementing comprehensive security strategies to protect our organisation's IT infrastructure, data, and systems from threats. This role requires a deep understanding of cybersecurity principles, advanced threat detection, incident response, and regulatory compliance.
Please note this is a fixed term contract for 6 months.
Closing date for applications: 9:00am on Friday 13th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nb: This piece of recruitment is rolling and may close at any time.
In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information.
We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.
To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack
To apply for this role click the 'Apply now' button
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking exceptional applicants for the new post of Head of Safety and Risk, based at our head office in Stockport, to lead on the management of safety and risk across our organisation. The Head of Safety and Risk will be a key member of our highly performing senior leadership team and will contribute to our wider success and positive reputation. This challenging new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that blends strategy and operational delivery.
Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety compliance. As a large employer with over 5,000 staff nationally, we promote a culture of safety, awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.
This senior leadership role will include specific responsibility for:
· Management of the Health & Safety team and functions
· Providing a responsive and customer-focused Health & Safety Helpdesk
· Ensuring compliance with Health and Safety legislation and regulations
· Development and ongoing management of the Health & Safety inspection programme
· Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)
· Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions
· Case management of insurance claims and other high risk safety cases
· Writing and presenting professional reports and safety briefings
· Providing accurate data, reports, advice and assurance to the Executive Team and Board
· Collaborating across departments to ensure effective safety governance & risk management
· Reporting to and liaising effectively with regulatory bodies & other external stakeholders
· Devising and implementing safety-related campaigns and the dissemination of safety information
· Embedding effective risk assurance, risk management and continuous improvement
· Oversight of our vehicles management function and line management of the Vehicles Officer
· Contributing to the review of the corporate Risk Register
· Championing a proactive culture of risk prevention and management aligned to strategic and business objectives
In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment, and a relevant safety qualification. You will demonstrate understanding of the Health & Safety at Work Act and other safety legislation and regulatory requirements. You will be conscientious, well organised, and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive, and confident approach is essential, as is the ability to lead and motivate your team to provide excellent customer service and meet performance expectations and KPIs.
You must demonstrate a high standard of written English, with the ability to write professional reports. You will have strong IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues, and root causes is essential. You will be able to research and evaluate information, and take responsibility for staying up to date with changing legislation, case law and emerging good practice.
You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism, with excellent attention to detail. You must be able to represent Creative Support in a credible and assuring manner, and liaise effectively with internal and external stakeholders.
We will support your ongoing professional development with access to training and membership of professional networks.
Benefits of working with Creative Support:
· Flexible working arrangements
· High level of training and development through our Creative Academy
· Pension with company contribution
· Free life assurance
· 30 days paid annual leave plus bank holidays, plus an additional day off for your birthday
· Friendly, supportive work environment
· Career development opportunities
· Other benefits including Employee Assistance Programme
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel.
The post will be based in our Head Office in Stockport. Our offices are readily accessible via public transport, as we are based in in the centre of Stockport and close to the mainline train station. Due to the need for travel to our sites across the country, you must be a car driver with a current cleaning driving licence. We can provide a lease car or taxable monthly car allowance of £250 per month.
Vacancy Reference Number: 84354
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Creative Support is a passionate, inclusive and anti-racist organisation with a commitment to equality and diversity. We are recognised as a Mindful Employer, a Stonewall Diversity Champion and a Disability Confident Employer and have been awarded Investors in People Gold in recognition of our commitment to our employees.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
Grosvenor Chapel is a Chapel of Ease in the Ecclesiastical Parish of St George’s Hanover Square.
Located on South Audley Street in the heart of what is fondly referred to as the ‘Village of Mayfair’, the Chapel has been serving the community of Mayfair and beyond for almost three hundred years.
Over the last three years the Chapel has been going through a period of transition, renewal and growth. We currently have a modest annual income, which comes from regular giving, occasional donations, and the hiring out of our Chapel rooms and car bays, and are seeking an experienced Finance Officer to help with the day-to-day management of the Chapel’s finances.
Whilst some tasks are covered by existing staff, the Finance Officer will have responsibility for overseeing the Chapel’s accounting processes, monitoring income and expenditure, managing accounts payable and accounts receivable, overseeing service cash collections and banking, completing the monthly reconciliations and preparation of financial reports, helping with any VAT and quarterly gift aid returns. The role will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts.
Most of the work will be expected to be completed remotely, with attendance in person on site at least once a month for meetings and other activities.
This is an exciting opportunity for someone looking to join a highly motivated team in a welcoming and friendly work environment, and where they can apply their financial skills and experience in a unique setting and really make a real difference.
If this sounds like you then we’d love to hear from you!
Please send a CV (no more than two sides) and covering letter (no more than two sides), outlining how you meet the requirements of the role and person specification no later than Sunday 15th February 2026. Please note we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interviews will be held at Grosvenor Chapel on Monday 2nd March and Thursday 5th March 2026. Due to staff capacity only shortlisted applicants will be contacted.
Ideal start date: immediate, with flexibility to accommodate a later start date if required.
The client requests no contact from agencies or media sales.
Location
Hybrid – with regular travel to shops and centres within Nottinghamshire region. Post holders expected to be working flexibly across their community 4 days out of 5, within minimum 1 day per week from our Nottinghamshire Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, Nottinghamshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.
Salary: £27,000 per annum
Hours: 35 hours per week (with occasional weekend and evening work as and when the role requires)
Role Purpose:
You will be responsible for Community, Events and local Corporate fundraising across the Nottinghamshire Region. You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further Jerry Green Dog Rescue’s mission.
You will collaborate with colleagues across the wider charity to ensure you are offering the best possible supporter experience. You will attend local events with, and through, volunteers, work with colleague in our retail sites, and spot other opportunities to promote Jerry Green Dog rescue in your community and drive support for our work.
Key Relationships:
Internal Contacts
· Wider fundraising team
· Marketing team
· Retail team
· Operations team
External contacts
· Supporters
· Volunteers
Key Outputs & Tasks:
Community Fundraising
- Identify, engage and steward individual and group supporters, developing strategies to promote fundraising activities and grow income from your local area.
- Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support.
- Provide high quality stewardship of individual supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard.
- Represent Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.
- Ensure that the fundraising CRM is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of local audiences.
- Act as a champion for fundraising compliance across the organisation, ensuring adherence to relevant legislative requirements.
Volunteering
- Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community.
- Work collaboratively with the wider organisation to recognise and celebrate volunteers that support the charity.
Other duties
- Contribute content for marketing communications including; social media, newsletters, local media to support marketing objectives and increase our engagement with potential supporters.
- Keep up to date with sector trends and developments in community fundraising and volunteering.
- Work collaboratively and purposefully with your team and the wider department and organisations to build strong working relationships and to be an internal ambassador for Fundraising and Marketing.
Essential Knowledge, Skills, and Experience:
· A target-driven and tenacious professional with some experience in community or corporate fundraising, or a similar role with transferable skills in relationship building.
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets.
· A positive approach to your work and supporting your colleagues to achieve shared objectives.
· Knowledgeable about your local community.
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively.
· A credible and clear communicator, with a love for building relationships with charity supporters.
· A willingness to travel across the Nottinghamshire region, and to attend face-to-face meetings with your team as required.
How you’ll work in line with our Values:
Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work.
Kindness – You will treat all your colleagues, supporters and volunteers with respect and kindness, and contribute to a supportive working environment.
Compassion – You will act as an ambassador for the charity, promoting our mission to rehome dogs in need. You will ensure that you work in a compassionate environment – for each other, and for our supporters.
Purposeful – You will work in line with your team operational plan to ensure a clear direction in your work, in alignment with the Fundraising and Organisational strategies.
· Honesty – You will manage expectations with your colleagues and supporters and communicate with them openly and honestly and ensure there is a culture of trust and openness within your direct team and your interactions with the wider organisation.
Key Performance Indicators:
·Community Fundraising income targets and KPIs
·Volunteering KPIs
Date Job Description Prepared:
December 2025
This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have been retained by our client, Sale Sharks Foundation, for the recruitment of a new Part-Time, Head of Finance. Sale Sharks Foundation use the power of sport to change lives throughout the North West. They work with over 21,000 people annually in three areas: Community Inclusion, Education & Rugby Development.
As Part-Time Head of Finance, you will be a trusted strategic advisor to the CEO, Senior Leadership Team and Trustees, central to ensuring the charity’s financial sustainability, resilience and growth and helping the organisation maximise its impact through clear insight, strong governance and smart financial planning. We are looking for a qualified finance professional to join the senior leadership team and play a pivotal role in shaping the future of the charity.
The Role:
- Acting as a key financial advisor to the CEO, SLT and Trustees
- Leading budgeting, forecasting and quarterly re-forecasting processes
- Preparing and presenting monthly management accounts with clear insight and commentary
- Monitoring cashflow and reserves, advising on risk, investment and long-term sustainability
- Overseeing bookkeeping, reconciliations and debtor management
- Preparing quarterly VAT returns and monthly Gift Aid claims
- Managing restricted, unrestricted and designated funds in line with charity accounting standards
- Ensuring timely month-end close and reporting
- Supporting grant reporting and funder compliance
- Managing invoicing, supplier payments and relationships
- Owning and optimising QuickBooks, with a focus on automation and efficiency
- Ensuring compliance with Charity Commission and Companies House requirements
- Leading audit preparation and working closely with external auditors
- Preparing statutory accounts and corporation tax returns
- Maintaining and improving financial controls, policies and procedures
- Keeping abreast of regulatory changes e.g new SORP framework and advising accordingly
The Person
- Qualified ACA/CIMA/ACCA finance professional
- Proven ability to influence at board level
- Strong technical skills in budgeting, forecasting and financial reporting
- Excellent verbal and written communication skills
- Strategic thinker with a hands on approach
- Passionate about community impact aligned with Sale Sharks Foundation values
- Good analytical & problem solving skills
- Experience working in a charity advantageous
Joining Sale Sharks Foundation offers the opportunity to be part of a passionate team committed to making a difference in the community. This is a hybrid, part-time role (2–3 days per week), offering genuine flexibility and a strong focus on work–life balance. The salary is pro-rated from a full-time equivalent of £50,000–£55,000:
• 2 days (15 hours): £20,000–£22,000
• 3 days (22.5 hours): £30,000–£33,000
A comprehensive benefits package is also on offer, supporting both your professional development and personal wellbeing.
Working for a community-focused charity provides a meaningful career move, where your expertise will directly contribute to impactful work. Please note, all third-party CVs will be forwarded to Bayman Atkinson Smythe Ltd as the exclusively retained consultants for SSF for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
- Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre,(hybrid TBC) North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Deadline: Wednesday, 18 February 2026
- Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The Advocacy Team Leader is a key operational leadership role responsible for the day-to-day delivery, coordination, and quality assurance of Respond’s specialist ISVA and advocacy services for autistic people and people with learning disabilities affected by sexual violence, trauma, or abuse.
This role combines operational leadership, case allocation and triage, supervision and quality oversight, alongside holding a small caseload of complex cases. You will help ensure high-quality, trauma-informed, neurodiversity-affirming advocacy in line with ISVA national minimum standards, safeguarding requirements and contract outcomes.
The Team Leader plays a central role in embedding trauma-informed, neurodiversity-affirming practice, supporting safe and reflective decision-making, and representing Respond in key operational and steering forums and working groups. And plays a vital role in building a culture of safe, accountable, and reflective practice and in ensuring advocacy services are delivered with care, consistency, and impact.
An accredited ISVA qualification is essential.
This advert closes at midnight Thursday 18th February 2026 and interviews will be held Tuesday 24th February 2026.
The client requests no contact from agencies or media sales.