Head of communications and digital jobs

Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.

As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.

To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.

Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent

About the role

A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.

Key responsibilities include:

• Maintaining accurate financial records and processing transactions
• Managing invoices, payments, and bank reconciliations
• Supporting monthly management accounts and reporting
• Assisting with budgets, forecasts and grant due diligence
• Contributing to audit preparation and fund monitoring
• Improving processes and supporting finance queries across the organisation

About you

• Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
• Background in a finance or accounts role
• Strong Excel and systems skills
• High attention to detail and accuracy
• Proactive, organised and keen to develop

This role would suit someone looking to step into a broader finance position with real variety and progression.

Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)

Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.

Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Bid Writer — The Heritage Alliance

Application Deadline: 22 May 2026

Fixed Term: 0.4 FTE (14 hours per week) for 6 months 

Start Date: June 2026 

Salary: £33,000 FTE per annum, pro-rata (£6600 total for the contract period) 

Leave: 24 days FTE per annum pro-rata, in addition the Heritage Alliance Office closes between Christmas and New Year 

Line Manager: Head of Development and Membership 

Place of Work: The Heritage Alliance Office, Central London, EC4M 
(Flexible working arrangements can be considered) 

The Opportunity

Are you an experienced bid writer looking for an intensive, focused role with a leading heritage organisation? We are seeking a skilled professional to join our "Creating Connections" project team for a targeted 6-month assignment.

This role is part of The Heritage Alliance's NLHF-funded resilience project, specifically supporting Strand C: Future-proofing our charity. You will work with a pipeline of funding opportunities already developed by our professional fundraising consultant to secure vital long-term funding for our sector support activities.

This is an excellent opportunity for an experienced bid writer to make a significant impact in a short time-frame, working with high-quality prospects and supporting England's heritage sector through sustainable funding solutions. 

About The Role

Key Tasks:

Research & Development

• Conduct detailed research on prospective funders to tailor applications effectively 
• Develop compelling case studies and evidence base to support funding applications 
• Research and incorporate relevant sector data, impact statistics, and beneficiary testimonials 
• Stay informed about current funding trends and opportunities in the heritage and charity sectors 
• Identify additional funding opportunities that align with our strategic priorities

Strategic Bid Writing 

• Develop compelling funding applications to trusts, foundations, and grant-making bodies using an established pipeline of prospects 
• Write high-quality proposals for long-term support of the Heritage Funding Directory 
• Create applications for new sector-wide support programmes addressing skills needs and emerging challenges identified in our sector capability-building strategy 
• Adapt proposals to different funder requirements, priorities, and application formats 
• Work closely with the Head of Development to ensure applications align with organisational strateg

Stakeholder Engagement & Collaboration 

• Work with a professional fundraising consultant to prioritise and progress pipeline opportunities 
• Collaborate with the Heritage Alliance senior team to gather project information and organisational data 
• Engage with relevant staff members to collect evidence, case studies, and impact data 
• Coordinate with the Project Administrator and other team members to ensure consistency in messaging 
• Liaise with potential funders as appropriate during the application process 

Project Support & Administration 

• Maintain accurate records of all funding applications and their progress 
• Manage application deadlines and submission processes 
• Support the development of a sustainable fundraising strategy for post-project continuation 
• Contribute to project reporting and evaluation activities 
• Participate in project team meetings and provide updates on fundraising progress 

Key Competences: 

Experience: 

Essential:

• Proven track record of successful bid writing with demonstrable results in securing funding 
• Experience writing applications to trusts, foundations, and statutory funders 
• Strong background in the charity/not-for-profit sector with understanding of funding landscape 
• Experience managing multiple applications simultaneously and meeting tight deadlines 
• Knowledge of different application formats and funder requirements 

Desirable: 

• Experience in the heritage, cultural, or arts sectors 
• Previous work with membership organisations or sector support bodies 
• Experience with capacity-building or infrastructure funding applications 
• Knowledge of NLHF and other major heritage funders 
• Experience working with professional fundraising consultants 
• Understanding of digital heritage projects and online resource development 

Skills, Abilities and Knowledge: 

Essential: 

• Exceptional written communication skills with ability to adapt tone and style for different audiences, and present detailed information clearly and concisely 
• Strong research skills and ability to quickly understand complex organisational contexts 
• Excellent project management skills with ability to prioritise and meet multiple deadlines 
• High attention to detail and accuracy in application preparation 
• Understanding of charity finance, governance, and impact measurement 
• Ability to work independently and take initiative in a fast-paced environment 
• Strong interpersonal skills for stakeholder engagement and collaboration 

Desirable: 

• Knowledge of heritage sector challenges, funding landscape, and policy environment 
• Understanding of digital transformation and accessibility requirements for online resources 
• Experience with monitoring and evaluation frameworks 
• Knowledge of social impact measurement and outcome reporting 
• Familiarity with Data Protection legislation and compliance requirements 
• Understanding of partnership working and collaborative funding approaches

Application Process

To apply, please submit a CV/resume detailing your qualifications and experiences together with a cover letter (to be pasted into the box labelled 'Anything else to mention').

All applications should be submitted through our WorkSmarter vacancy page by 22 May 2026.

Shortlisted candidates will be contacted w/c 25 May to arrange interviews. We will also request that shortlisted candidates provide a portfolio of successful funding applications (anonymised as appropriate) demonstrating your track record and writing style. 

The Heritage Alliance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities.

Thank you for considering a career at The Heritage Alliance. We look forward to receiving your application!

About the Heritage Alliance 

Established in 2002, The Heritage Alliance represents the independent heritage movement in England. We have a unique role, promoting and championing the sector in all its diversity: 

We influence legislation and policy through our extensive links with Government, Parliament and Sector Networks 

We bring the sector together in our advocacy and working groups, events and publications 

We help our members grow through both member-only initiatives and broader sector support programmes with partners like the Chartered Institute of Fundraising, Media Trust and Clore Leadership. 

Our membership ranges from large bodies such as the National Trust, Historic Houses, Canal & River Trust to specialist charities and community organisations, across the breadth of sector, from museums, conservation, archaeology to science and construction. 

This is an exciting moment to join King’s Trust International as we launch our ambitious new 10-year strategy. Working across more than 20 countries, we partner with governments, NGOs, and employers to create life-changing opportunities for young people.

We’re looking for a Monitoring, Evaluation and Learning (MEL) Manager to lead our work across our funded projects and play a vital role in helping achieve our ambition of reaching one million young people over the next decade.

In this role, you’ll lead MEL for projects funded by our partner, the Qatar Fund for Development (QFFD), helping us scale our impact while keeping evaluation quality high. As part of our Impact team, you’ll manage the full end-to-end MEL cycle for education projects funded by QFFD and delivered by our partners across Africa, Asia and the Caribbean.

What you’ll do

• Lead our robust end-to-end monitoring and evaluation systems across our funded projects
• Turn quantitative and qualitative data into clear, timely and high-quality reports to our funding partner
• Champion learning and continuous improvement, supporting projects to embed  learning and reflection into their work

What you’ll bring

• Strong MEL expertise, ideally in an international development context
• Experience of working closely with, and reporting to, institutional funders
• Excellent communication, influencing, and relationship-building skills

You’ll be a collaborative, enthusiastic self-starter with a sharp eye for detail and a passion for improving outcomes for young people worldwide. If this sounds like you, we’d love to hear from you.

Lloyds Bank Foundation 

Regional Public Affairs Manager 

Starting Salary: £50,582 (if based outside London); £53,777 (if based in London) 

Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is an exciting opportunity to support the delivery of impactful public affairs and influencing activity, strengthening regional voice and national impact. 

As Regional Public Affairs Manager, you will work closely with colleagues to support influencing activity across England and Wales, helping to build confidence, capability, and effectiveness. You will support engagement with decision-makers, campaigns, and partnerships, ensuring activity is aligned and impactful. 

You will play a key role in connecting local insight to national influencing, identifying emerging themes and helping to shape wider organisational priorities. You will also build relationships with external stakeholders, supporting activity that raises the Foundation’s profile and impact. 

About You

We’re looking for someone with experience in public affairs, policy, or influencing, particularly at local or regional level. You will have experience of supporting or delivering influencing activity and working with a range of stakeholders. 

You will be a strong relationship builder who combines practical delivery with the ability to use insight and evidence to inform work. A good understanding of the UK political landscape and a commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Wednesday 13th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Friday 22nd May 2026 

Second Interview: Wednesday 3rd June 2026 

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Fundraising Manager focused on trusts and grants who will cultivate a pipeline of opportunities and ensure an excellent funder experience, to provide Sight Scotland with sustainable income.  

The Trusts and Grants Fundraiser is a new role brought in to support with this growing income stream. This is an initial 2 year fixed term contract with the potential to become a permanent position.

The fundraiser will work beneath and with the Fundraising Manager – Trusts to develop trust income. Specifically the post holder will manage the small trust portfolio, support with reporting on KPIs and impact, create engaging cases for support, and support the Manager with various tasks, freeing them up to develop larger, strategic bids.

This role would suit someone who has experience of trusts and grants, either at an officer or fundraiser level, who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success.

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the details within the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact the THINK Recruitment team for support.

Closing date for applications: Midnight Tuesday 19th May 2026

Interviews are expected to be held on Thursday 28th May 2026

As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.

The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.

We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.

Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment?
This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System. 
The post holder will ensure that income related processes—such as rent charging, arrears management, service charges, and financial workflows—are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs.

Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved.

A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

Closing Date: 09:00am on 18 May 2026

Interview Date: 26 and 27 May 2026

This is a vital role for the Bikeability Trust in leading the management of over £78 million of Active Travel England grant funding to 2029 for the provisiion of Bikeability training and management of the grants programme. We are also launching a new fundraising and income generation strategy for the next three years. You will have significant experience of charity finance and reporting. An established leader with excellent financial acumen, you will have used these abilities to establish and maintain effective relationships with colleagues, external stakeholders and networks.

Dreams Come True is an ambitious UK charity creating life‑changing dreams for children facing serious illness, disability and poverty. Driven by impact, relationships and creativity, we work with passionate partners to turn generosity into moments that truly change lives.

This is an exciting opportunity to join our small but mighty Dream Team, to continue to build on the growth we’ve seen in Corporate Fundraising. Over the past four years, our corporate fundraising programme has grown from early foundations into a dynamic, high‑performing income stream — now generating £450,000 annually and shows no sign of slowing down.

We have recently increased the salary for this role to reflect both the success of the programme and the significant opportunity ahead. With the right person in post, there is real potential to take this work even further.

You will manage and expand an inspiring portfolio of corporate partners including The Big Table Group, BSI, Tradeweb, Individual Restaurants, Howden, and Love Holidays. Our partners are not just supporters — they are part of our extended community of “Dream makers”, helping us create life‑changing experiences for children living with serious illness, disability and poverty.

*Successful candidates will be notified by the 13th of May*

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026

JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

Lloyds Bank Foundation 

Research and Evaluation Manager 

Starting Salary: £50,645 (London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location: London-based role with expectation of hybrid working from our London office

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact. 

You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact. 

This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement. 

About You 

We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services. 

You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work. 

Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Wednesday 27th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 8th June 2026 

Second Interview: Friday 19th June 2026 

Job Description

Job Title: Parent Adviser – SEND

Responsible To: Senior Parent Adviser - SEND

Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)

Hours: 28 hours a week (4 days)

Salary:

Scale 26

£ 36,242.00 - FTE

£ 28,993.60 – actual salary including inner London weighting

Contract:

Fixed term  – until 31 March 2027

Location:

Central London – Office N1 7EU.

(Hybrid working, 1 day working in office). Another working day in the office, will be needed during the induction and training period.

Job Purpose:

The post’s primary focus is to provide specialist education advice primarily by telephone and email, to parent carers with disabled children in the UK. The post holder will be working on the Contact national helpline service. Service hours are Monday to Friday 9.30am to 5pm.

Main Duties:

To respond professionally and with empathy to incoming calls, emails, web form and social media enquiries on SEND and related education issues.

To deal effectively with enquiries by offering specialist education advice, information and relevant signposting.

To provide, information and signposting on the wider concerns of families with disabled children including health and social care.

To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.

To work collaboratively as part of a team, sharing and supporting colleagues to deliver a reliable and responsive helpline service.

To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.

To enter accurate enquiry data on the Contact database in a timely manner ensuring appropriate follow up actions to calls and accurate written notes.

To keep up to date on law and guidance relevant to education in England and to be aware of education law relating to Wales, Scotland, and Northern Ireland.

To communicate, be flexible and responsive, with team members, to ensure coverage of the helpline rota.

To ensure the helpline operates in accordance with confidentiality, safeguarding, privacy and data-protection policies and procedures.

To provide a high-quality service, with commitment to ongoing service development, improvement and good practice.

 General duties

In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.

The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.

Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.

Staff will be expected to attend training events relevant to their specific responsibilities.

Staff will be offered supervision, support and annual appraisal incorporating their training needs.