Head of financial accounting jobs in Westminster, greater london
JOB PURPOSE
The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance.
They are responsible for:
Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:
-
Service users have a safe and welcoming place to access and work towards positive change.
-
That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.
-
That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.
-
That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services
-
Ensuring the service meets best practice requirements.
-
Managing, leading, motivating and developing the staff team.
-
Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.
-
Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.
-
Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.
-
Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users.
MAIN TASKS
Care and Support of Service Users
-
Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning.
-
Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.
-
Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld.
-
Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs.
-
Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies.
To Lead and Manage a Team
-
Providing leadership and day to day management & supervision of a team of Resettlement Workers
-
Management of Resettlement Team staff rota.
-
Taking the lead in recruitment and selection of new staff and volunteers to the team.
-
Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.
-
Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.
-
Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.
-
Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.
-
Managing the rota and workload of the team to ensure that adequate cover is provided at all times.
-
Ensuring the health and safety of team members.
-
Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.
-
Operating The Passage’s disciplinary and grievance procedures where necessary.
Resource Centre Management
Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:
-
Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.
-
Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity.
-
Prompt follow up of maintenance issues.
-
Liaison with the Facilities Team to ensure provision of quality and seamless service management.
-
Processing and responding promptly and objectively to complaints from service users and other agencies as required.
-
Ensuring property related risk management and assessment procedures are followed by all team members.
Networking, Liaison and Resource-building
-
To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
-
To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored
-
To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.
Information Management
-
Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).
-
Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.
-
Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.
-
Participating in the production of promotional information in relation to The Passage’s services.
-
Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery.
-
Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve.
Finance
-
To liaise with the Finance team in the preparation of project budgets.
-
To monitor the service’s income and expenditure in line with the budget.
-
To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations.
GENERAL RESPONSIBILITIES
-
To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.
-
To adhere to The Passage’s Policies and Procedures at all times.
-
To provide or arrange cover for other members of the team and division as necessary.
-
Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.
-
To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
-
Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff
-
Attend and participate in internal & external divisional and team meetings and other forums as required.
-
To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
-
In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
-
To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.
-
Undertake any other duties that may be required which are commensurate with the role or organisational requirements.
This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.
The client requests no contact from agencies or media sales.
Thank you!
We’re recruiting a Training Lead (Employment Law)
Salary range: £38,000 - £40,000 FTE (per year, depending on accreditation and experience)
Hours: Full time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
Contract: Fixed term for 12 months (2-month probation)
Location: London hybrid (with possibility of remote for an exceptional candidate)
The Work Rights Centre is looking for a motivated employment law expert to lead our growing training programme, and support the wider development of the charity.
Over the last few years our legal teams have delivered a number of successful training and capacity building programmes to other advice charities and local authorities - from short teaser sessions, to in-depth programmes that walked attendees through the core pillars of employment law over the course of several weeks.
We are now looking for an experienced trainer to join the charity, drive the development and delivery of our new exciting training programme, and support the ongoing growth of the charity.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
This critical new role is an opportunity to build on our existing portfolio of workshops to develop a whole new line of work for the charity, working closely with the Deputy CEO and the Employment and Immigration legal teams. We are looking for a passionate self-starter, with strong legal expertise in employment, and experience of developing and delivering high-impact and engaging training sessions.
About you
We seek an employment law expert who has a passion for training and an entrepreneurial spirit. We are looking for:
● Qualified solicitor or barrister, eligible to practise in England and Wales.
● Experience in developing training or professional development materials
● Experience in delivering compelling and accessible legal training or workshops (internal or external)
● Excellent written and verbal communication skills
● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by the end of Sunday, March 1st and don’t hesitate to reach out with any queries about this opportunity.
Registered Charity
11 - 20
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.
We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.
Registered Charity
11 - 20
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking an experienced and driven Senior Trusts and Foundations Fundraiser to help change the lives of young carers. In this pivotal role, you’ll secure vital funding from charitable trusts and foundations, building strong relationships and crafting compelling cases for support. You’ll lead on high-value applications, identify new funding opportunities, and play a key role in shaping our income growth. Working with a passionate, mission-led team, you’ll see the direct impact of your work every day. If you’re persuasive, and inspired by making a lasting difference for children, we’d love you to join us.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Would you like to join a unique, high-impact, award-winning national charity transforming women's lives?
Working Chance is the UK’s only employment charity exclusively supporting women with criminal convictions. We help women build confidence and self-worth, develop employability skills, and ultimately secure employment, education or training.
Every day we change women's lives, helping them to flourish and fulfil their potential. We work with employers across England and Wales, persuading them of the benefits of hiring people with convictions and we work with government to advocate for policy changes that will help women who experience the criminal justice system.
We’re entering an exciting period of growth and ambition, with a new three-year strategy in development. To help us reach more women and deepen our impact, we are expanding our fundraising team and diversifying our income streams.
You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below.
If you think this might be the opportunity you've been looking for, we'd love to hear from you!
How to apply
After reading the recruitment pack, please apply via CharityJob by submitting an up-to-date CV and a supporting statement of no more than two sides of A4 which should include how you meet the criteria in the person specification, and demonstrate why you would be a great fit for this role.
-
Closing date: 9am, Monday 23 February 2026
-
Interviews: Monday 9 March 2026
The client requests no contact from agencies or media sales.
Thank you!
Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:
- Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
- Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
- Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.
You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)
Salary: £46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.
They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
- Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
- Knowledge and understanding of Gift Aid compliance in charity environments.
- Experience of working with 3rd parties on Gift Aid claims and processes.
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
- Experience of working with Power BI KPI dashboards.
- Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
- Proven experience of monitoring and checking processes and developing process improvement and project management experience.
- Experience in providing Gift Aid training and support to staff or volunteers.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
- Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
- A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
- Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
- Self-motivated, flexible and able to work without close supervision within a team environment
- A responsible attitude to dealing with sensitive and confidential information
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières.
- Proactive, resourceful, and adaptable with a solutions-focused approach.
- A positive team player with the ability to collaborate effectively with colleagues across different departments.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing date for applications: 15 February 2026, 11.59pm (GMT)
- First round interviews: 04 & 05 March 2026
- Projected Start Date: 06 April 2026
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
Registered Charity
101 - 500
The client requests no contact from agencies or media sales.