Head Of Operation Jobs in Central London, Greater London
Job Title: Citadel Co-ordinator (London)
Hours: 35 per week (full time)
Location: Hybrid - minimum 1 day per week in Vauxhall office with regular travel across London.
Contract: Fixed term (until January 31st 2026)
Salary: £ 37,840
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.
About the role
We are seeking to hire 4 driven and proactive Citadel co-ordinators across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley) – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
Exciting opportunity! Are you ready to shape the future? Our client's dynamic engineer-focused membership organisation is seeking a proactive Registration Schemes Manager. Lead the administrative team, manage registrations, maintain high service standards, handle audits, and serve as Secretary to the SER Board. Be part of an exciting, engineer-focused community!
Role: Registration Schemes Manager
Organisation type: Membership Organisation
Salary/rate: £21.98 - £24.73 per hour
Working arrangements: Hybrid working
Location:London
Employment type: 3 months approx. Immediate Start!
About the role:
As the Schemes Registrations Manager, you'll oversee and manage the SER administrative team, manage the registration process for individuals and firms, and ensure high service standards. You will handle audits of Approved Certifiers and Bodies, liaise with relevant regulatory bodies, and work with the DCEO. Additionally, you will serve as Secretary to the SER Board.
As the Schemes Registrations Manager you'll:
- Lead and manage the SER administrative team.
- Assist the Compliance Executive and coordinate with the Chair of the Registration Boards to assign audits for certifiers and approved bodies.
- As Head of Certification, work with the Lead Auditor to finalise audit outcome notifications and correspondence, including suspensions or terminations of membership.
- Oversee the assignment of mentors when deficiencies are identified.
- Manage the resolution process for projects identified during audits as potentially non-compliant with Building Regulations.
- Maintain a strong relationship with the Board of Directors' Chair.
- Prepare and send meeting agendas and papers, ratification lists, audit recommendations, and communications regarding suspensions.
- Compile and report scheme statistics to the Registration Boards
- Ensure all administrative processes comply with regulatory timeframes, including membership applications, renewals, and appeals
- Handling complaints, disciplinary actions, and appeals regarding members' conduct
- Interact with all current and potential members of the Certification Schemes
- Engage with members of the SER Board and Audit Pool.
Key requirements and experience:
- Knowledge of complex workflows and non-financial audit and compliance processes
- Overseeing/managing a certification scheme or similar gained in a membership body or regulator
- Managing an audit process through to delivery of outcome and providing support where targets have not been met.
- Working within a Board structure and delivering secretariat services, working with Chair to prepare agendas, produce minutes, letters and report writing.
- Managing and supporting a small team
- Managing stakeholders.
- Preferably some experience of a registration scheme
The successful candidate:
A candidate who possesses a comprehensive understanding and background in non-financial audit and compliance operations. The ability to quickly assimilate and perform effectively is a critical requirement for this position. Outstanding communication skills, capable of articulating complex information with clarity and precision both verbally and in writing. A keen eye for detail and a commitment to accuracy are vital, as is the capacity to evaluate both personal work and that of others critically. The role requires a flexible and inventive individual who can seamlessly lead a compact team, fostering collaboration across various departments and with key stakeholders. Proficiency in Microsoft Office applications is required.
To apply for the Registration Schemes Manager role, please reply and upload your CV quoting reference 81217SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a technology and information security leader looking to put their mark at British Heart Foundation (BHF)?
As our Programme Lead, you’ll deliver a cyber security programme that will improve BHF’s information security, raise its awareness internally, and protect its assets. You’ll work closely with our Head of Information Security and will manage a team to deliver organisational change and achieve the programme goals and benefits.
You’ll work with key stakeholders across the business and provide regular updates to BHF’s Ops Board and Executive Group.
As part of the Technology Senior Management Team, you’ll work closely with senior leaders in the department to advance the overall objectives set by the Chief Technology Officer.
About Technology Enabling Functions
As we evaluate BHF’s foundational technologies, as well as plan our Cloud, Device and Workplace technology strategies, our Enabling Functions portfolio team supports and improves our infrastructure, enabling teams to better leverage technology & data to improve BHF’s day to day business operations and cybersecurity.
Our three product teams support the following areas:
• Workplace Tech & Infrastructure – responsible for & managing BHF’s Tech infrastructure, & applications roadmap. The team will identify, implement & maintain solutions, to deliver the appropriate infrastructure, hardware & software.
• InfoSec – responsible for supporting and servicing the InfoSec portfolio delivery, across security initiatives to protect BHF data & systems.
• Enabling Functions - responsible for EFs having quality technologies, partnering with the business to identify, evaluate, & implement integrated solutions.
Working arrangements
Please note this is a fixed term contract for 20 months.
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With a deep understanding of project and programme processes for a similar sized organisation, you’ll be an accredited Practitioner in industry standard qualifications (e.g. Prince2, MoP, MSP, Agile) and will have knowledge of cyber security frameworks and standards (e.g. ISO 27001, NIST, CIS Controls).
You’ll have previous experience in senior roles within a Technology team of 20+ as part of an organisation that turns over at least £50 million. You also have experience in a leadership role overseeing major change initiatives and working with other team leaders to matrix-manage teams across numerous roles, such as business analysts, technical engineers, developers, and testers.
Able to take a strategic approach to Technology, you’ll have a deep understanding of the partnering role Technology plays in a modern organisation.
You’ll also have the following skills and experience:
• Experience of managing multi-disciplinary teams.
• Able to grasp a problem and get the right stakeholders together and drive them to a resolution.
• An assured, authoritative and confident personality.
• A change advocate, able to hold challenging conversations at all levels within an organisation and with vendors, leading on these conversations where necessary.
• Adept at stakeholder management
• Excellent influencing skills.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at BHF please download our benefits document at the bottom of the page.
Interview process
Interviews will be held via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
Are you an organised, proactive professional with a passion for supporting senior leadership? Join a prestigious legal nonprofit organisation as an Executive Officer, where you'll provide high-level, efficient executive support to senior leaders, including the Chair and Chief Executive.
Cause: Professional Body
Role: Executive Officer/Senior PA
Salary/rate: £24+
Working arrangements: Role can be full/part time (flexible) Hybrid working!
Location: London
Employment Type: Temporary (rolling basis)
The department embraces a flexible working approach, with a primary focus on supporting the Chief Executive and Chair within the executive office. This role requires providing independent cover and support, ensuring efficient operations and effective assistance to senior leadership.
Main Responsibilities:
- Oversee and supervise diary management for the Chair and CEO, ensuring no conflicts and prioritising key meetings.
- Support key internal meetings by liaising with stakeholders, setting agendas, collating and distributing documentation, and producing accurate written summaries.
- Assist with drafting documentation for committees and correspondence as needed.
- Handle email, telephone, and postal enquiries and requests for information.
- Manage correspondence and documentation, including drafting documents where appropriate.
- Administer and record expenses, manage day-to-day resources against the budget, process credit card statements, and collate receipts for the Finance team.
- Develop and implement induction processes for the Chair of the Bar and Bar Council Officers.
- Manage travel arrangements, including efficient use of time and logistical arrangements for travel and accommodation.
- Organise key events and provide administrative support for governance meetings.
- Plan and deliver the yearly circuit visits programme, including preparing itineraries, briefings, and supporting documentation, liaising with Circuit Leaders, and following up on action points.
- Regularly review and consult with management on the effectiveness of administrative services, identify and analyse operational issues, and coordinate improvements.
- Manage Executive Office expenses, maintain clear records of office expenditure, handle invoices, and collaborate on budget development.
- Perform other tasks as delegated by the Head of Strategy, Planning, and Governance or Chief Executive.
To be considered for the role you will have the following, skills, knowledge, and experience:
- Significant experience providing executive support to high-profile stakeholders.
- Excellent written and verbal English skills.
- Strong interpersonal skills, able to handle face-to-face, telephone, written, and email enquiries confidently and politely.
- Demonstrable experience in successfully servicing committees and minute-taking.
- Proficient IT skills, including Microsoft Word, Excel, and PowerPoint.
- Meticulous attention to detail in drafting minutes, preparing papers, and organising meetings.
- Proactive approach with the ability to demonstrate initiative.
- Capable of working under pressure, prioritising workload, and balancing competing priorities to achieve results.
- Confident communicator, able to interact effectively and professionally with a wide range of people at all level
- Ability to make and carry out decisions, knowing when to confer with colleagues or refer matters onward.
- Some knowledge of the legal profession and an understanding of higher education in the UK are advantageous.
The successful candidate will be committed to ensuring the needs of the Chair, Officers, and Chief Executive are fully met and supported.a You will maintain effective and efficient Executive Office functions, identify and implement necessary new office processes and systems, produce high-quality documentation on time with minimal editing, accurately record and follow up on decisions made in key meetings, keep accounting and expense records up-to-date and accurate, manage projects effectively, and ensure smooth and efficient meetings and travel arrangements.
How to Apply:
To apply for the Executive Officer/Senior PA role, please reply and upload your CV quoting reference 81250SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Key terms and conditions
Salary: £31,605
Contract type: Permanent
Hours: Full time - 35 hours per week
Holidays: 25 days plus bank holidays. Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.
Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme
Line Manager: Head of Parliamentary Advocacy
Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible. Our office is in Millbank Tower, London, SW1P 4QP.
Starting date: This role is available immediately.
About Results UK
Results’ mission is to work with others to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.
Internationally, we work with Results organisations around the world, and in health we also work with partners in India, Kenya, Zambia and elsewhere through the international ACTION Global Health Advocacy Partnership. Results UK believes the building blocks of the end of poverty can be most simply articulated as “health, education, economic opportunities, and citizen voice”. These are the things that all people, wherever they live, need and have a right to.
Within these areas, we prioritise a small number of specific issues where we can have the most influence to achieve much needed development progress. Across all our issues, our aims are to mobilise resources, change policy, and create the public and political will that will bring about change.
Role description
Results UK has a long and successful history of engaging with UK parliamentarians around international development issues and providing them with the briefings and questions they need to raise these issues in parliament. As the Parliamentary Advocacy Officer for Child Health, you will lead our parliamentary work on global child health issues (routine immunisation and polio eradication in particular) in line with our new strategy and commitment to equity. You will have a good understanding of how the UK Parliament works and how to engage parliamentarians in our issues.
You will lead relationships with UK parliamentarians around child health, including providing the Secretariat for the APPG Vaccinations for All.
Key responsibilities
Parliamentary advocacy
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Working with the Head of Parliamentary Advocacy and others in the organisation to develop and implement a high impact and politically astute advocacy strategy for child health.
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Alongside the specific global education strategy, contribute to the development of Results’ overarching parliamentary advocacy strategy, working closely with the Head of Parliamentary Advocacy and other members of the team.
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Lead on the parliamentary work on child health for ResultsS UK, by building and strengthening relationships with MPs and Peers that result in their championing the end of poverty, specifically on malnutrition, and building support for nutrition interventions.
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Provide the secretariat function to the All-Party Parliamentary Group (APPG) Child Health. The APPG secretariat/coordinator function includes guiding the Group’s work programme and activities, arranging meetings and events, corresponding with the APPG Officers and Members, briefing MPs and Peers to ask questions or speak in parliamentary debates and representing the Group externally, for example with the FCDO, Gavi, the Vaccine Alliance, the Global Polio Eradication Initiative, UNICEF and others.
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Lead the planning, delivery and evaluation of Parliamentary Delegations to other countries and advocacy tours to the UK, working with the relevant Policy Advocacy Officer and others in the Parliamentary Team.
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Work closely with the Grassroots Advocacy Team to ensure parliamentary and grassroots campaigning activity is coordinated and the greatest impact is achieved between the relationships our grassroots campaigners build with their local MPs, and the work led from the office to support MPs in Parliament.
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Ensure our parliamentary advocacy and relationships always remain non-partisan and cross-party, in line with our charitable aims and objectives.
Partners and coalitions
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Liaise with other global Results organisations, the ACTION Global Health Advocacy Partnership Secretariat and other ACTION partners to coordinate our parliamentary advocacy at a global level.
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Work closely with civil society and other partner organisations and allies in the UK to coordinate parliamentary advocacy in the UK.
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Represent Results UK in global coalitions and consortia relevant to your lead issue area, such as the UK Gavi CSO Working Group, the Polio Resource Mobilisation Group and others as agreed with the Head of Parliamentary Advocacy.
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Identify and develop new partnerships in line with our new strategy and the focus on equity.
Communications and media
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Where capacity allows, identify media opportunities and support media activity (including traditional and social media) related to nutrition.
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Contribute content to Results UK’s website, blog and social media to help achieve our organisational objectives and strengthen our brand presence.
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Publicise the APPG's activities, primarily through its website and twitter account.
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Represent Results at external meetings and events in relation to child health advocacy.
Organisational Development
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Carry out effective monitoring, evaluation and learning of your work, recording activity and outcomes that enables Results UK to measure its success, in addition to measuring the impact of your activities towards these outcomes.
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Be a key part of Results UK’s organisational development by participating in strategic discussions, evaluations, sharing your experience and ideas, and working flexibly to support other staff as required.
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Actively develop and support funding ideas to help appropriately expand Results UK’s portfolio in close collaboration with the Head of Parliamentary Advocacy and the Operations team.
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Build new and strengthen existing relationships with donors, external partners, and our advocacy targets.
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Together with the Senior Policy Advocacy Officer for Child Health, be responsible for regular reporting to grant funders.
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Be flexible and undertake other tasks as required.
Person specification
This role is ideal for someone with public affairs or political advocacy experience, preferably in the UK, who understands the way that political decisions impact global poverty and wants to influence these decisions. A strong understanding of and passion for global health issues, particularly those that relate nutrition. Equally important is a proven ability to quickly gain an understanding of a complex new area and translate it into succinct, clear, achievable recommendations.
This post will provide excellent opportunities for leading parliamentary advocacy to deliver real change in funding and policy outcomes on child health and other issues; for building and deploying a strong understanding of key international development issues; and experience of working directly with UK parliamentarians and other actors across the international development sector.
Essential criteria
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At least one year of experience in a substantial parliamentary or public affairs role with demonstrable success in managing relationships with parliamentarians from different parties.
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Understanding of the UK Parliament (including the roles of MPs and Peers; the range of activity parliamentarians can undertake in parliament to influence Government policy; the role of APPGs; Select Committees).
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A good understanding of international development issues and in particular, the need for approaches based in equity and partnership.
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An ability to learn quickly about new development issues and clearly convey this information to others.
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An ability to write clearly and succinctly, for a range of audiences, from lengthy formal submissions to short articles or blogs.
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Experience in representing organisations, networking, and working in coalitions.
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Experience of event organisation.
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Excellent English writing skills with an ability to write clearly and succinctly for a range of audiences.
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Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures.
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Good understanding of carrying out effective Monitoring, Evaluation, Accountability and Learning (MEAL), for advocacy work.
Desirable
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Experience working in international development.
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Experience of working with campaigners and advocates.
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Experience of working with the UK Foreign Commonwealth and Development Office (FCDO).
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Experience of managing activity budgets.
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Experience of planning and hosting online and in person advocacy events.
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Experience of media work.
Personal attributes
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A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.
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A commitment to anti-oppression and challenging your own thinking and biases.
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An ability to respond flexibly to changing priorities, and to stick to deadlines.
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A team player who enjoys supporting other team members towards common objectives.
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Excellent written and oral communication skills.
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Strong attention to detail.
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Willingness and ability to travel within and outside the UK, as required.
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An interest in working collaboratively with global partners and learning from their experiences as well as sharing your own.
Why work for Results?
Like you, we're passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy - we don’t run programmes. The experience you gain with us sets you up for a career in international development. Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlines at the top of this document.
Work-life balance
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We offer flexible working so you can manage work around your own needs.
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Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
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Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
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We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
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In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
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All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing - most recently publishing a comprehensive guide - and reviews what we have done to date.
Anti-oppression
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We offer half a day’s anti-oppression learning leave each year
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As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get. additional equipment where needed.
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We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
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We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.
Partnerships
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Results UK hosts three other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
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We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy.
Equality, Diversity and Inclusion
At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.
We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
How to apply
To apply for this job please submit a CV demonstrating your previous experience and answer the questions outlined below via our online application system. If you would like an informal discussion about the role or have any questions, please contact the hiring manager, Lucy Drescher.
Deadline for applications is midnight on Monday 1st July.
Interviews will be held in the week starting 8th July.
Shortlisting questions
You will be asked to answer the following questions as part of the application process:
- What motivates you about this role and working on child health?
- Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with external colleagues?
- You are planning an event for the APPG Vaccinations for All. Describe the process you would go through to decide on the topic of the event and then set up the event with the members of the group.
- What does the term anti-oppression mean to you? Feel free to reflect on your personal experiences of anti-oppression if you would like to do so.
Shortlisting questions
You will be asked to answer the following questions as part of the application process.
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What motivates you about this role and working on child health?
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Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with external colleagues?
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You are planning an event for the APPG Vaccinations for All. Describe the process you would go through to decide on the topic of the event and then set up the event with the members of the group.
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What does the term anti-oppression mean to you? Feel free to reflect on your personal experiences of anti-oppression if you would like to do so.
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.
The client requests no contact from agencies or media sales.
The College is seeking to appoint a Safeguarding Administrator and Deputy DSL to support the delivery of high-quality pastoral care in the School, liaising with and working alongside the pastoral care team. The Safeguarding Administrator will be a Deputy Designated Safeguarding Lead and will liaise with external agencies as required.
The successful candidate will provide a high level of comprehensive administrative support for the safeguarding and pastoral care team. You will be a competent IT user with excellent communication and interpersonal skills. The ideal candidate will be highly organised along with time management skills and the ability to prioritise and react with competing demands. Familiarity with current safeguarding and child protection legislation in the UK would be desirable as well as experience of working within a multi-agency or educational environment.
The Fundraising CRM Transformation Data Manager will play a crucial role in an exciting project to transform the technology that underpins all our fundraising activities. In this role you will support us to maximise fundraising efforts, enhance donor relationships, and drive revenue growth for the organisation.
As the Fundraising CRM Transformation Data Manager, you will play a pivotal role in helping us move successfully from Raiser’s Edge 7 to Dynamics 365. You will be responsible for overseeing data migration, support data integrations and system design, configure fundraising workflows, and engage in quality assurance. This position requires a blend of technical data expertise, project management skills, and an understanding of fundraising processes.
This role is perfect if you possess a deep knowledge of CRM systems, have great stakeholder management skills, are able to work to tight deadlines, and possess a can-do attitude.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Fundraising CRM Transformation Data Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and build a better and more robust Fundraising CRM to further support our work. In order to achieve this we need a Fundraising CRM Transformation Data Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
LMK (Let Me Know)
Programme Coordinator
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20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant
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£30,000 p.a. (pro-rated)
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Working from home, with occasional travel to London
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Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.
Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery.
Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy.
Key responsibilities:
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Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
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Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
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Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
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Ensure LMK leaders have the information and resources required to deliver their workshop.
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Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
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Work with our Head of Fundraising to track workshop delivery against funder commitments.
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Keep the CRM system data up to date in a timely way.
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Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested.
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Share Leader evaluation feedback from workshops with Leaders.
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Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
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Support the Programme Manager to organise LMK Leader Huddles and training events.
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Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
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At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
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Excellent communication and interpersonal skills, with an excellent track record of customer service.
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Proven ability to work well within a team.
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Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
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Excellent organisational skills, with a keen attention to detail.
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Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.
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Excellent IT skills across core MS/Google packages, ideally with experience of CRM use
Safeguarding
This post is subject to a basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Training and Education Lead
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Position: Training and Education Lead (two positions)
Location: London/Hybrid
Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)
Hours: Full-time
Contract: Permanent and 6 months parental cover
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.
The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.
Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.
Key responsibilities include:
- Support the course working parties including the production of agendas and minutes
- Create booking pages via iMIS and make them live when approved.
- Manage bookings and respond to queries.
- Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
- Organise and attend volunteer Working Party meetings as required.
- Negotiate contracts, attend site visits where needed and finalise contracts.
- Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
- Process bookings via iMIS, including sending booking confirmations.
- Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
- Ensure that accurate and complete records of attendance and progress are maintained.
- Ensure delegates' and speaker needs are met before and after the course.
About you:
To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- A qualification or experience in event and/or learning management
- Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
- Strong planning and prioritisation skills with the ability to multitask
- Excellent oral and written English
- Excellent Customer Service skills
- Excellent organisational and administrative skills including record-keeping and attention to detail
- Basic financial awareness and understanding for example working to a budget and controlling costs
- Suitability to work with apprentices and vulnerable people including acceptable DBS record
- General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for confident, customer-focused individuals with great interpersonal skills for this busy Repairs role. If this is you, come and join us at ISHA as one of our Repairs and Maintenance Advisors.
Repairs and Maintenance Advisor (x3)
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,886
Contract: Permanent
This is an exciting opportunity for an experienced Repairs and Maintenance Advisor who understands customer needs and has a positive customer output and able to work in our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Repairs. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing an excellent customer outcome across ISHA’s portfolio and help keep our residents safe in their homes, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping CRM up to date and be able to demonstrate excellent customer service is being provided. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Repairs Manager to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Manage and respond to inbound calls
- Problem solving and working with other departments to obtain a resolution for the best customer outcome
- Listening carefully to customer’s requirements
- Ensure the highest standards of customer care at all times
- Share best practice knowledge with colleagues to promote continuous improvement
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs service to residents, employees and senior leaders.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repairs service.
Working closely with our key internal and external stakeholders, you will continue to work in a way that has the customer’s needs at the forefront of everything that you do. Providing a first-class service is a high importance of ISHA. You will be required to multitask on a daily basis and have a real desire to make a difference.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am 25 June 2024
Interview: Monday 1 July 2024 in person at 102 Blackstock road.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, we are recruiting a brand new Partnerships Manager role to lead on opening up bedspaces, pathways and partnerships to improve outcomes for this client group. This role presents an exciting opportunity to create real sustainable change. We are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident, natural networker. You need to be persuasive but able to understand the perspectives and challenges that exist in this space. Key to achieving our vision is the passion. You must be genuinely passionate about supporting young people who are impacted by violence, exploitation and the criminal justice system and ideally, have previous frontline experience within relevant services.
- Starting salary: £37,024
- Deadline to apply: 9am Monday 24 June
For more details on how to apply and Job Specification, please refer to our Job Pack.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We have an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues.
You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. As team leader, you’ll take day-to-day responsibility of the supporter care team’s tasks and provide support for more complex queries.
You’ll also help drive forward improvement of our supporter experience with short term projects.
About you
We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience.
You’ll enjoy building relationships and have experience leading and motivating others in a team setting. Taking a proactive and logical approach, you’ll be keen to identify practical solutions to problems.
You’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home. Your office working days may be outlined by your line manager, based on the needs and requirements of the role.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 5:00 pm on Tuesday 25 June 2024
Interview date Week commencing 1 July 2024
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea. We are looking for a Systems Accountant to join our Finance Team. This person will manage and administer Battersea’s key finance system, Oracle NetSuite, and support with broader process improvement projects across the function. They will be responsible for ensuring the integrity, efficiency and functionality of financial systems and processes to support effective and accurate financial operations. They will also play a key role in delivering an excellent customer experience, delivering training, and advising on best practice.
The ideal candidate will have significant experience maintaining financial and reporting systems, be proficient in the use of Oracle NetSuite, and be CCAB-qualified.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Location: Home/London-based with opportunity to work from Vauxhall office
As Project Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development and growth within the region.
Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. Your will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. As well as projects across London, our South East projects include Southampton, Portsmouth, Aylesbury and exciting new openings in Slough and Reading in 2024.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 19th June 2024.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 20th – 21st June)
Interviews: planned for Thursday 27th June.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).
We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.
You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.
You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.
You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.
Please read the Recruitment Pack before applying for this role.
The deadline for applying for this role is 12pm on Monday 24 June 2024.
The client requests no contact from agencies or media sales.