17 Head of operation jobs in Stevenage, Hertfordshire
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Lead services that support those who serve on the frontline
DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
What you will do
· Lead operational plans, service performance, contracts, budgets and improvement activity.
· Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
· Build effective working relationships across welfare, psychological, occupational health and partner services.
· Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
· Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
· Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
· Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
What you will bring
· Senior operational leadership experience in a complex service environment.
· Strong project or programme management skills and a track record of delivering change.
· Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
· An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
· Commercial awareness, sound financial judgement and a commitment to quality and value for money.
· A collaborative, evidence-led and values-driven approach.
Why join DMWS?
This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity
How to apply
Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Motability Foundation is recruiting two Policy Managers to join its newly established policy team, which sits within the Communications department. These roles will lead discrete policy areas, develop robust policy positions, and support the Motability Foundation in improving transport accessibility for disabled people.
The Motability Foundation is building a future where all disabled people have access to accessible transport options so that they can make the journeys they choose. To achieve our ambitions, the Motability Foundation works closely with a wide range of stakeholders to develop, and then advocate for, policy and legislative solutions which result in tangible, real-world change. These roles are exciting opportunities for applicants who wish to play a crucial role at one of the UK’s foremost charities in doing this.
The successful applicants will work closely with the Government Relations and Public Affairs team, as well as colleagues within the Motability Foundation and at Motability Operations, to advance our policy priorities, support the integrated communications strategy, and help raise the profile of issues affecting disabled people in their everyday lives. You will also engage regularly with policymakers and external organisations.
These roles will suit experienced, proactive and collaborative policy professionals who want to strengthen their advocacy experience and help make transport more accessible and inclusive for disabled people.
What you’ll be doing
As a Policy Manager, you will lead policy work across agreed priority areas. This will include:
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Developing robust policy positions, from defining the problem and intended outcomes, to assessing evidence and options, testing discoverability, and making clear recommendations – working closely with colleagues within the Motability Foundation and at Motability Operations, and external stakeholders.
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Drafting high-quality policy outputs, including policy briefings, consultation responses, calls for evidence, and external correspondence.
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Collaborating closely with Communications teams colleagues to promote policy positions to government, public and professional audiences, including contributing to campaign development.
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Tracking political, legislative and policy developments, horizon-scanning for risks and opportunities and adapting policy positions and plans as needed.
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Building trusted external relationships with policymakers, industry stakeholders and others who shape or influence policy – namely, disabled people and Disabled People’s Organisations. You must be comfortable with effectively communicating complex policy positions to a wide range of stakeholders.
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Working collaboratively across the organisation to ensure policy work is aligned and informed by wider insight.
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Contributing to the development of the policy function, including its priorities, ways of working, and culture of collaboration, openness, and continuous improvement.
Your experience
We are particularly interested in candidates with experience in one or more of the following areas: disability and welfare, transport, tax and fiscal policy, or growth policy. Where candidates do not have direct experience, they should be able to demonstrate strong policy skills and the ability to apply them quickly to complex issues.
Must haves:
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Strong experience in policy analysis and developing evidence-led and creative policy positions - ideally on high profile and pivotal policy.
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Demonstrable experience of communicating policy to senior officials, Ministers, advisers, Parliamentarians and wider industry stakeholders, both verbally and through high-quality written outputs.
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Strong understanding of UK and devolved policy-making and legislative processes, and strong political acumen and awareness of UK and devolved governments’ priorities.
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Understanding of, or commitment to developing expertise in, disability, accessibility, and inclusive transport policy.
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Ability to work collaboratively within a larger team and a complex matrix organisation, and build effective internal and external relationships.
Nice to haves:
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Educated to degree level in a relevant discipline.
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Policy experience in the public, charity or not-for-profit sectors and/or in government (particularly HMT, DWP, No 10, BIST or DfT), Parliament, devolved administrations, or local government.
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Experience helping to establish, improve or professionalise policy processes in an organisation.
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Experience informing organisation-wide campaigns with policy expertise, insights and advice.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
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Recruit, onboard and train volunteers
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Deliver induction and ongoing training programmes
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Provide supervision, wellbeing support and reflective practice
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Coordinate rotas, assignments and community outreach activity
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Maintain volunteer records, policies and compliance
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Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
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Experience managing or coordinating volunteers
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Strong organisational and communication skills
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Ability to support volunteers in emotionally sensitive roles
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Knowledge of safeguarding and confidentiality
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Confident delivering training or group sessions
Desirable
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Experience in charity, community or health settings
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Understanding of Muslim communities and culturally sensitive support
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Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.
The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.
The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.
For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.
Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel
As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.
The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change. You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.
For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.
WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.
We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.
A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.
You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.
This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.
You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.
We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.
Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.
Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO
Please see the full Job Description for further details about the role and experience we’re looking for.
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
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Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
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Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
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Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
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Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
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Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
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To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
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To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
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To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
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To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
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Oversee the transactions, activities and processes of the external payroll provider.
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To monitor and advise on current and future tax legislation, with a view to optimisation.
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To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
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To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
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To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
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To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
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Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
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Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
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Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
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Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
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To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
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To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
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Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
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Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
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Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
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Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
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Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
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Provide financial and operational insights to inform strategic decision-making and long-term planning.
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Foster a culture of continuous improvement and financial accountability across the organisation.
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Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
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Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
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Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
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Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
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Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
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Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
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Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
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Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
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ACA/ACCA/CIMA Qualified, CPE up to date.
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Strong financial management experience at a similar level within the charity/not for profit sector
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A proven track record of leading, developing and inspiring small teams
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Experience of strategic business & financial planning, forecasting and budget management.
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Sound experience of producing month-end management accounts and audited year-end financial accounts
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Experience of managing and using financial systems
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A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
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Experience of managing change and change programmes
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A track record of initiating, leading and managing associated risks
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Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
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Confident IT skills; confident using Microsoft Office applications, especially Excel
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Experience designing and introducing new financial processes, procedures and reports
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Working knowledge of QuickBooks software [advantageous]
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Experience working with a Board of Trustees [advantageous]
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Understanding of Charity Commission and Companies House reporting requirements
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Project and/or professional services experience
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Understanding of Charity Law
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Experience of working in the not-for-profit sector
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Understanding and experience using the Charity Governance Code
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Experience in working with Charity SORP
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Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
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Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Salary: £20,000 at 17.5hrs a week (£40,000 per annum pro rata)
The Farming Community Network (FCN) is a UK-wide voluntary organisation and charity that aims to improve the health and wellbeing of people in farming and ‘walk with’ people at times of difficulty and change. We have been described as a ‘lifeline’ and a ‘trusted friend’ by people we have helped, and support over 12,500 people in agriculture each year with a wide range of issues.
We are recruiting a part-time Trust Fund and Legacy Development Manager. You will be reporting to the Head of Partnerships.
You will build vital relationships with Trusts, Foundations and other grant providers, generating income and helping to ensure the financial sustainability of the charity.
You will also focus on increasing the volume and value of legacies left to FCN and nurturing these relationships and opportunities.
Now is an exciting time to be joining FCN – we are currently delivering our three-year strategy (2025 - 2027) and we are working with a wide range of stakeholders to create a resilient farming future for the next generation of farmers.
You will be working under your own initiative for much of the time, and will need a valid, clean driving license and own transport. Mileage expenses are reimbursed.
Key Relationships:
Internal: Close working relationships with Head of Partnerships, Head of Operations and Communications, Head of Finance and HR and other staff members.
External: Liaising with Trusts, Foundations, families and a wide range of other stakeholders.
Key responsibilities:
The Trust Fund and Legacy Development Manager will be responsible for:
Trusts:
- Lead on the development and delivery of a new trust fundraising strategy.
- Identify, research and write compelling applications to meet and / or exceed income targets.
- Oversight and management of relationships with existing and new trusts and foundations and delivering funding reports to a high and consistent standard, including evaluating impact.
- Writing and submitting high-quality bids and tailored proposals to secure charity funding from trusts, foundations, grant providers and other sources.
- Monitoring requirements of trust fund projects, including meeting deadlines and collating relevant information.
- Working with the Senior Leadership Team to identify opportunities and develop project proposals aligned to organisational strategy.
Legacy Development:
- Create and deliver an effective strategy for gifts in wills and in memory giving.
- Increasing income from legacies and wills, as well as maintaining and building legacy opportunities.
- Ensuring legacy funds are utilised in accordance with the wishes of the donor.
- Managing relationships with donors, families and other stakeholders.
- Recording income and donor support accurately and maintaining databases.
- Handling the responsibilities of the role sensitively and with care and compassion.
- Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, staff and volunteers.
- Working with colleagues to gather content and produce high quality and inspirational updates for legacy supporters and their families.
- Respond to potential enquiries about all types of legacy gifts and gather details about each.
- Gather information from existing content and new sources to draft updates and other stewardship communications for individuals and legacy families.
- Identify case studies and stories from across our work, to show the impact of legacies and gifts in memory.
- Supporting on the delivery of projects and other charitable activities as and when required.
Essential Criteria:
· Strong verbal and written communication skills with excellent attention to detail.
· Excellent customer/donor care experience with a proven track record of exceptional listening skills.
· Methodical and organised approach to tasks with meticulous attention to detail with the ability to plan and prioritise.
· Experience in supporter acquisition, retention, and the development of supporters.
· Experience in writing funding bids, grants and proposals and tailoring bids to requirement and working to strict deadlines.
· Knowledge and experience of developing and maximising fundraising opportunities.
· Excellent organisational skills and deadline achievement.
· Good interpersonal skills.
· Computer literacy including a working knowledge Microsoft office software, (Word, Excel, & PowerPoint).
· Ability to research, plan and budget.
· Able to work on own initiative while also as a key team member of the management team.
Desirable Criteria:
• Has worked in the charity sector previously.
• Knowledge and understanding of the law as it applies to charity legacies, taxes applicable to estates and probate/trust law and related processes.
• Has knowledge of agriculture and the rural community
• To have completed Higher Education (A-Levels, HNC, HND, foundation degree, bachelor’s all considered).
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at FCN.
*At times you may be expected to attend in-person meetings at Bragborough Hall Business Centre, Welton Rd, Braunston, Northamptonshire. You may need to travel in order to meet with donors and foundations.
Applicants must be based in the UK.
The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Corporate Partnerships Manager to join our small team at a critical growth point. We’re looking for someone to build and deliver on our Corporate Partnerships Strategy and lay the groundwork for long term, sustainable corporate income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in corporate partnerships. We’re looking for someone with strong account management and new business skills who can take our fledgling portfolio of corporate supporters and transform it into formal, long-term partnerships generating at least c.£400K by the end of the first 3 years.
You will have a demonstrable track record of securing and account managing five-six figure partnerships. You will have the ability to create propositions in collaboration with programmatic colleagues, and the confidence to pitch a compelling case for support to a range of senior corporate audiences. You will also have excellent communication skills both (written and verbal) and a keen eye for connecting a company’s objectives to the right opportunity at MRF. You will also have the commercial awareness to build partnerships that create genuine, shared value.
This is a partnerships role as much as a fundraising one. Alongside income, you will develop a suite of impactful corporate engagement opportunities and maximise the pro bono, skills and influence that the right partners can bring to our mission.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service.
• Annual leave buyback scheme, with the option to purchase up to 5 additional days.
• Employee pension scheme.
• £500 employee wellbeing budget.
We welcome applications from diverse range of applicants and actively welcome flexible working requests. Any requests would be on the understanding that this is a full-time position.
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role. Your application will be scored against these criteria.
Application closing date: Monday 14 September 2026 at 09.00.
There will be an initial interview held online during the week of 21 September 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Please ensure CV and Cover letters are no more than 2 x A4 sides each.
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA).
Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community.
They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know.
This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition.
This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention.
Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams.
Please note, you must have the right to work and reside in the UK to apply.
Key Responsibilities
Membership
- Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community.
- Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage.
- Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications.
- Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes.
- Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities.
- Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact.
- Analyse data and report on member acquisition, retention, trends and engagement.
- Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity.
Events
- Work with scientific colleagues to develop the charities’ programme of member-exclusive events.
- Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation.
- Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them.
- Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference.
- Contribute to event planning to ensure events are engaging and responsive to member interests and feedback.
- Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement.
- Provide occasional administrative support for corporate membership and sponsorship activities as required.
Community and Communications
- Act as the primary point of contact for members, providing a welcoming, responsive and professional experience.
- Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions.
- Craft the communications to members at each stage of their membership journey to optimise engagement and retention.
- Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections.
- Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members.
- Collaborate with scientific staff to deliver member-only roundtables.
- Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities.
Essential skills and experience required
- Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building.
- Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders.
- Experience planning and delivering both online and in-person events.
- Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM).
- Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials.
- Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders.
- Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously.
- Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk
- Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary
- A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities.
Click apply to download the full application pack before completing your application.
Please submit your CV and a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us. Please include the names of two referees who we may contact if you are shortlisted and specify your notice period.
Your application will be assessed on both your CV and letter.
Anonymous application allows us to screen applications based solely on suitability for the role.
Discover what matters to animals, develop scientific solutions to animal welfare problems and disseminate evidence-based information.
The client requests no contact from agencies or media sales.
Location note:please see location information below - we actively encourage applications from people across Europe, and a relocation package is available for candidates moving to either country if necessary.
Lead the strategy and team behind Europe’s push for protein diversification.
The Good Food Institute Europe (GFI Europe) is a nonprofit think tank at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger to antibiotic resistance and animal suffering. Our vision is a thriving world, fed sustainably.
With a nonprofit entity in Belgium, a branch in the UK and colleagues working from seven other countries that make up GFI Europe, we are also part of an international network of affiliates. We advance the science, policies and investment needed to make plant-based, cultivated and fermentation-made meat delicious, affordable and accessible across Europe. Please check out the rest of our website, our 2025 Year in Review and our 2025 Europe highlights blog post to find out more about who we are and what we do.
We are looking for an Executive Director to lead GFI Europe’s strategy and team, play a key role in shaping and advancing GFI’s global strategy, and foster the relationships and organisational strength needed to accelerate the shift towards a resilient and sustainable food system.
How you will make a difference
You will have high responsibility and high impact. Reporting to, and appointed by, the Board of GFI Europe, you will lead a ~50-person team working from nine European countries.
You will:
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Enable strategic focus:
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Align the team around a clear and compelling organisational direction that aligns with the GFI network’s mission and theory of change.
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Translate organisational direction into high-level priorities in collaboration with GFI Europe’s Leadership Team.
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Ensure Europe’s strategic decisions are made well – soliciting the right input from the right people, preserving autonomy in areas of specific expertise, and making decisions when organisation-wide trade-offs are required.
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Take ultimate responsibility for maximising outcomes and impact in pursuit of our mission.
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Provide leadership to the team:
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Empower, develop and inspire a high-performing, people-centric team.
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Lead GFI Europe’s Leadership Team, formed of six department heads, ensuring they continue to function on a ‘first-team’ basis to achieve organisational objectives.
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Champion and uphold a values-driven culture built upon transparency, autonomy, collaboration, accountability, and psychological safety. Champion the integration of diversity, equity and inclusion into the team’s day-to-day work.
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Represent GFI Europe in GFI’s international network:
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Participate in international strategic and coordination workstreams as a member of GFI’s Regional Leadership Group, comprising GFI’s affiliate leads.
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Act as the primary liaison between GFI’s affiliates and European teams on strategies, processes and goals. Ensure the Europe team can successfully connect with, influence, support and navigate a complex international network, including global workstreams such as fundraising and impact reporting.
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Participate in discussions about global strategy and resource allocation so as to maximise GFI’s overall mission impact, including communicating GFI Europe’s strategy, resourcing needs and contributions as part of the international GFI network.
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Represent GFI Europe in front of donors and external stakeholders:
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Work closely with global and Europe-based fundraising teams to help ensure GFI achieves its fundraising goals.
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Build and maintain strong relationships with donors, prospective supporters and key stakeholders.
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Serve as a public representative of, and spokesperson for, the organisation by speaking at conferences, events, and with the media.
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Oversee organisational health:
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Ensure strong governance, legal compliance, financial sustainability and reporting in partnership with the Board and the Head of Operations.
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Be the main legal representative of the organisation, reviewing and signing all legally relevant agreements and organisational documents.
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Perform other duties as appropriate.
Core capabilities needed to succeed in this role:
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Mission alignment. A passion for GFI’s philosophy and mission.
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Strategic judgement. Strong analytical skills and sound judgement, being able to absorb and process a range of types of information, understand the activities that GFI undertakes, and provide leadership and guidance to team members. You have the experience and ability to make strategic trade-offs across projects, functions, teams, countries/regions, programmes, etc – weighing resource allocation, prioritising impact, and communicating those decisions clearly and inclusively to stakeholders.
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Thoughtful leadership. You align teams behind a clear and impactful vision. You know when to persevere and when to change course, and have led people, both directly and indirectly, to deliver impact. You trust the people closest to the work to make decisions, and you address hard topics when they truly matter. You own mistakes and make a genuine effort to learn and grow from them. You are intentional about remote leadership.
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Understanding the wider context. You can make sense of the political, economic and cultural forces shaping Europe’s food system today and are adept at drawing on patterns and ideas from outside our field to identify possible implications for GFI Europe’s next move.
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Excellent people skills. High emotional intelligence and an ability to diplomatically engage across perspectives, being able to build and maintain trust with colleagues and stakeholders across multiple cultures, viewpoints and needs within Europe and beyond.
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Financial literacy. Skilled at overseeing substantial financial resources, including partnering with the operations team on resource allocation. You have held accountability for a significant organisational budget and can interpret financial data to make sound, well-informed decisions.
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Fundraising acumen. You understand how GFI’s strategy, culture, and mission impact shape the organisation’s ability to raise funds and steward donors, and you’re enthusiastic about partnering with the fundraising team to make this happen. You bring an understanding of the philanthropic sector and donor relationships, or of fundraising in other sectors (eg, the private sector or government), while deferring to the fundraising team’s expertise on how donor relationships are best managed.
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Strong communication skills. An ability to convincingly articulate and explain our mission and work and to represent the organisation in the media, with programmatic stakeholders, and with donors. Comfort adapting your tone and message for different audiences across diverse cultures, and excellent verbal and written English skills.
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Flexible approach to work. We estimate that travel will account for approximately six weeks of the year. This will likely consist of two GFI Europe team-wide retreats (3-5 days each), one leadership retreat (2-3 days), other sporadic trips generally lasting 1-3 days, and occasional longer trips of approximately 5-7 days (for conferences and donor or partner meetings across Europe and internationally). In addition, you will need occasional flexibility in your working hours to accommodate coordination with other affiliates around the world.
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Integrity. You do what you say you’ll do, and are discreet when handling confidential information.
It would be an advantage to have the following, though none are prerequisites:
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Sector familiarity. Familiarity with or experience working in the food system, alternative proteins or an adjacent sector in Europe.
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Impact leadership. Strong knowledge and/or experience of being part of the leadership team of a nonprofit, think tank or other social impact-focused organisation.
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Governance and compliance experience. Experience with legal representation and board reporting, and/or experience working on nonprofit compliance, especially in Belgium.
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Fundraising partnership experience. You’ve contributed to fundraising in a supportive capacity – whether managing a fundraising function, advising on donor and prospect strategy, joining donor conversations alongside a development team, or shaping fundraising strategy at an executive level.
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Network experience. Experience working in one or more network models (eg, affiliate or franchise-style, federation, confederation, etc).
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Languages. The ability to work in European languages in addition to English.
The Fine Print:
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Terms of employment: Full-time (flexible hours), permanent.
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Location: This role can be based in either Belgium or the United Kingdom, where GFI Europe has established entities and where you must have the right to work. We actively encourage applications from people across Europe, and a relocation package is available for candidates moving to either country if necessary.
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Relocation support will be provided with a budget of up to £8,000 in the UK or €8,700 in Belgium, which can be used for transport, temporary housing, and other relocation expenses deemed necessary.
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Salary and benefits: The salary and benefits packages for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire.
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Belgium: €7,900-€8,900 gross monthly salary (€109,925-€123,907 annually including 13th month and holiday pay).
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Plus benefits including home-working allowance (if applicable), meal vouchers, eco vouchers, and professional development allocation.
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United Kingdom: £90,500-£104,000 gross annual salary.
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You can read more about our wider benefits offering on our website.
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Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based for the role, and be able to travel within the EU and internationally.
- Application Deadline: 13 September 2026, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application.
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Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based for the role, and be able to travel within the EU and internationally.
The client requests no contact from agencies or media sales.
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
The role
Individual giving at Cruse is in its infancy; therefore, this is a unique opportunity for an experienced, proactive and creative individual giving expert to join, develop and build the role. We are looking to build all areas of individual giving including committed gifts, cash appeals, legacy and in memoriam gifts, and increase our supporter acquisition and retention. With integrated cross team planning and delivery between individual giving, events, campaigns, brand and supporter engagement.
Experience of using digital channels to grow income from supporters and creating an exceptional donor experience are key to this role. The Individual Giving Manager role is part of the Voluntary Income Team, that will drive development of both acquisition and retention channels to improve overall supporter experience, and therefore income. This is a great opportunity to make this role your own and set the direction for generating income from individual supporters alongside growing our legacy pipeline.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if your application does not include a CV and covering letter, it may not be considered.
The closing date for applications is 16 September 2026 with interviews taking place week commencing 28 September 2026. We reserve the right to close the advert early as suitable candidates apply.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.