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Are you an experienced fundraiser who is passionate about animal welfare?
We’re looking for a Head of Supporter Development to oversee our supporter communications journey, collaborating with various teams to ensure our supporters receive the best care and attention.
What does this role do?
As Head of Supporter Development, you will:
- Lead and transform how we engage with supporters, embedding a cultural shift and supporting teams to deliver on strategic objectives,
- Implement the supporter engagement strategy, including producing annual plans and a programme for regularly monitoring and evaluation activity, continuously improving the approach to enhance outcomes,
- Ensure all fundraising activities and products are audience led, using audience insight to inform decision making and ensuring high standards are upheld,
- Develop and manage budgets for supporter engagement activity.
This role is a fixed term, family leave cover contract until March 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need significant experience in supporter development and direct marketing, and experience of audience insight and segmentation principles. You’ll have strong leadership skills, with experience of leading high performing teams, with the ability to lead change and growth, and embed culture. You’ll also have a deep understanding of compliance and data protection regulations, and excellent attention to detail. Above all, you’ll have a commitment to the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you an experienced fundraising leader ready to drive major gift growth at one of the world’s most significant museums? Join the University of Oxford and lead fundraising for the Ashmolean Museum, securing significant philanthropic support that advances its global cultural and academic mission.
- Location: Oxford (with hybrid working options)
- Salary: £65,336 – £75,439 per annum (with possible extension to £82,225 including an Oxford University Weighting of £1,730 per year (pro rata).
- Contract: Full-time, Permanent
About Us
The Ashmolean Museum- Britain’s first public museum has been open since 1683, and is the University of Oxford’s world-class museum of art and archaeology. Situated in the heart of the city we are an iconic cultural destination welcoming over 1million visitors a year. Entering a new phase of ambitious fundraising as part of the Oxford Excellence Campaign, the Ashmolean seeks to deliver planned major projects to transform access to, engagement with and understanding of our collections. Development and Alumni Engagement (DAE) drives philanthropic support across the University, enabling impact at a global scale.
Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
This is a senior leadership opportunity with significant influence and visibility.
You will lead the Ashmolean’s fundraising strategy, driving major gift activity that supports the Museum’s priorities. You will shape and deliver a compelling case for support, building a strong pipeline of donors.
You will personally manage a portfolio of high-value donors, cultivating long-term relationships and securing six- and seven-figure gifts. Working closely with the Museum Director, Board of Visitors, and senior academic colleagues, you will connect donors with opportunities that align their interests with the Ashmolean’s mission and global impact.
Alongside your external focus, you will lead and develop a high-performing team, fostering a collaborative and inclusive culture. You will also contribute to the wider DAE strategy, working across Oxford’s collegiate and departmental network to maximise philanthropic success.
About You
- Proven track record of securing major gifts (six- and seven-figure) and building strong donor relationships
- Experience developing and delivering fundraising strategies in complex organisations
- Strong leadership skills, with experience managing and supporting teams
- Excellent communication and relationship-building skills, with the ability to engage senior stakeholders
- Ability to think strategically while taking initiative and driving results
Sponsorship and Right to Work
This role meets the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa. Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
- A covering letter/supporting statement
- Your CV
- The details of two referees
The closing date for applications is 12 noon on Thursday 28 May 2026.
Interviews will take place on Friday 12 June 2026, and will be held face-to-face in Oxford.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
About The Role
This is a hands‑on, people‑focused role at the heart of Place2Be, helping shape welcoming, safe and well‑run space. You’ll oversee our Head Office, training centres and other workspaces, leading reception and front‑of‑house services so everyone who walks through our doors feels supported and valued. You’ll take the lead on Health & Safety and ESG, working closely with staff, suppliers, tenants, and partners to keep things running smoothly and sustainably. Whether you’re an experienced Facilities Manager or a workplace or events professional ready to grow your FM expertise, this is a fantastic opportunity to make a real difference in a values‑led charity.
Key Responsibilities
- Lead and manage the Reception function, ensuring a warm, professional and well‑informed first point of contact for staff, visitors, funders, volunteers and contractors, with safe cover across a 7‑day training operation.
- Oversee office administration, including ordering goods and services, travel and hotel bookings, and meeting room coordination to ensure smooth day‑to‑day operations.
- Manage facilities and workspaces across Place2Be, ensuring they support wellbeing, sustainability and compliance with all statutory and legal requirements.
- Lead on Health & Safety as the Responsible Person, including inductions, policy ownership, incident investigation, audits, training, DSE assessments and chairing quarterly H&S meetings.
- Own supplier, contract and budget management, ensuring value for money, effective procurement and continuous improvement across cleaning, security, maintenance and services.
- Support and lead key projects, including the people‑focused aspects of an upcoming office move, working closely with the CFO to deliver a smooth, well‑communicated transition.
Person Specification:
- Proven experience managing office operations, reception/front‑of‑house, facilities and Health & Safety in a busy workspace.
- Strong working knowledge of relevant legislation, including Health & Safety (ideally as a Responsible Person), facilities compliance, risk management and best practice.
- Experience of procurement, contract and supplier management, budget oversight and delivering value for money.
- Demonstrated ability to lead and support teams, manage external stakeholders and deliver a consistently welcoming, professional service.
- Strong project and change‑management skills, with experience supporting office moves, refurbishments or workspace improvement.
- A hands‑on, creative and strategic team player with a positive, flexible and solution‑focused approach.
- A clear commitment to Place2Be’s values of Perseverance, Integrity, Compassion and Creativity, and the ability to demonstrate these in your work.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 19/05/2026
1st Interview date: 21/05/2026
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef – The Granary at Caring For Life
Share great food. Serve with purpose. Be part of a Christian mission that changes lives.
At Caring For Life, everything we do flows from our Christian mission of servanthood, seeking to bring glory to God through the way we care for people. In our social enterprise restaurant, The Granary, that mission is lived out daily through excellent food, genuine hospitality, and a warm welcome that reflects the love of Jesus in a practical way.
We are looking for a Chef who is passionate about food, people, and purpose. Whether you are starting out in your catering career, building experience, or already working at Sous Chef or Deputy Head Chef level, this is an opportunity to grow your skills in a supportive environment where excellence and service go hand in hand.
Our aim is simple: to serve outstanding food, offer outstanding care, and create a place where every customer feels valued and welcomed.
Line Management
This role is supported and supervised by the Head Chef.
Role Purpose
To prepare and deliver high-quality food for customers of The Granary, while contributing to a team environment that reflects the Christian mission of Caring For Life through excellent service, care, and hospitality.
You will play a key part in maintaining high standards in food preparation, hygiene, and customer service, while helping to create a warm and welcoming atmosphere for all who visit.
Key Responsibilities
- Prepare and present dishes to a consistently high standard in line with recipes, dietary requirements and allergen procedures
- Support the kitchen team in maintaining excellent food hygiene, safety, and cleanliness standards
- Ensure all food is prepared, stored, and served safely and correctly, including regular date and quality checks
- Maintain a clean, safe, and well-organised kitchen and restaurant environment at all times
- Assist with soups, daily specials, and menu items, contributing ideas where appropriate
- Support special events, functions, and private bookings when required
- Work collaboratively with the Head Chef to develop new dishes and products, including promoting Caring For Life farm produce where possible
- Provide a welcoming and friendly service to all customers, including elderly and vulnerable visitors, creating space for conversation and care
- Take part in team prayer times and contribute to the spiritual life of Caring For Life as appropriate
- Where appropriate, share personal testimony of Christian faith in a natural and respectful way with customers, volunteers, or the wider community
- Occasionally assist in representing Caring For Life at church or supporter events
About You
We welcome applicants from a range of experience levels. You may be:
- Starting out in your catering career and keen to learn
- Building solid kitchen experience and looking to grow
- Already working at Chef, Sous Chef, or Deputy Head Chef level
You will be:
- Passionate about food and delivering high standards
- A team player with a positive and flexible attitude
- Committed to cleanliness, hygiene, and food safety
- Willing to learn, develop, and take responsibility
- Supportive of Caring For Life’s Christian mission
Training & Development
You will receive full induction and ongoing training, including:
- Food hygiene and safety (minimum Level 2 CIEH)
- Manual handling
- Health and safety procedures
- Ongoing in-house training and development opportunities
Place of Work
Crag House Farm, Otley Old Road, Leeds LS16 7NH
Hours
5 days per week working between Monday and Saturday, 9-hour shifts
The Granary is open Monday to Saturday (9am–4pm)
Weekend working on a rota basis is essential
Some evening work may be required for functions, this fairly infrequent
Annual Leave
30 days per year (including bank holidays, which may be required as working days depending on rota)
Other Information
Caring For Life is committed to safeguarding children and vulnerable adults. An enhanced DBS check will be required for this role.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Please go to the charity website to view the vacancies and then click to "enquire today". This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage.
The client requests no contact from agencies or media sales.
Are you an experienced accountant who is passionate about dogs?
We’re searching for a Financial Accounting Manager to take the lead on all things accounting: from ongoing accuracy on the general ledger to year-end accounts.
What does this role do?
As Financial Accounting Manager, you will:
- Be responsible for end-of-year accounts, working closely with colleagues and auditors to ensure all accounts are completed accurately and compliance is maintained,
- Maintain ongoing accuracy in the general ledger for UK entities, reviewing transactions and control accounts to identify and rectify errors,
- Ensure tax compliance, from reviewing returns to ensuring compliance in line with changes to tax legislation and guidance,
- Manage and coach the Assistant Financial Accountants, providing strong leadership, performance management and professional development,
Interviews for this role are provisionally scheduled for 1st June 2026, and will take place on Teams. This role is available as a fixed term, family leave cover until August 2027.
Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant who has been responsible for managing the year-end process in a large group, who understands complex VAT environments and maintaining an accounting system. You’ll work pro-actively and flexibly to meet multiple competing deadlines, while leading and coaching a small team. You’ll be an excellent communicator, with the ability to collaborate with stakeholders across the charity and communicate complex financial information to non-financial colleagues. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Following an internal promotion, we are looking for our next Senior Special Events Executive to join our high performing Special Events team. Together, the team delivers a range of special events which raises vital funds to save the lives of people with cancer, including:
- Recital 4 Research, an opera recital and reception;
- The Royal Marsden Cup, our annual golf day; and
- the Ever After Garden, our flagship and high profile annual remembrance garden in Chelsea, which last year was visited by HRH The Princess of Wales and over 190,000 visitors
In this role you will help deliver our portfolio of events, which will include:
- coordinating speakers,
- liaising with suppliers,
- managing senior volunteers,
- supporting in donor meetings,
- securing high value auction and raffle prizes, and
- writing donor communications.
Your support will ensure that as a team we deliver outstanding donor experiences and event outcomes.You will be joining us at an exciting time as we seek to grow our portfolio and deliver income growth from high value fundraising committees and special events.
About you
You will have a passion for relationship building and a proven track record in delivering events, ideally with the purpose of raising funds. You will be ambitious and proactive, and relish the opportunity to support the Charity to achieve its goals.
Why join us?
We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.
What we offer
- Competitive salary of £33,000-£35,000
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Training, support and development opportunities
- Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
- Access to the Blue Light discount scheme and other discounts opportunities
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.
As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.
The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.
This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Retail Development in Northern Ireland
Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.
With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.
Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Annual leave purchase scheme
• Enhanced maternity leave pay and shared parental leave
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Derry
2a Castle Street, Derry, BT48 6HQ
About You:
ESSENTIAL
Experience
- Experience working in a retail or customer facing environment.
- Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
- Experience organising priorities and working effectively within a fast-paced operational environment.
- Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
- Experience supporting the day to day running of a shop, store or customer focused operation.
- Experience contributing to sales performance, income generation or achievement of target.
- Demonstrated ability to take initiative and work independently within a busy operational environment.
Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.
Knowledge and Skills
- Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
- Organised and proactive approach with the ability to manage competing priorities.
- Commercial awareness and an understanding of how good retail practice drives income.
- Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
- Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
- Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
- Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
- Ability to build positive relationships and engage effectively with local communities and stakeholders.
Working Pattern
- Flexible approach to working hours, including weekends and Bank Holidays.
DESIRABLE
Where a high volume of applications is received, preference may be given to candidates who can demonstrate:
- Experience managing or supervising within charity retail or commercial retail.
- Experience opening, developing or growing a retail or community initiative.
- Experience recruiting, managing or supporting volunteers.
To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please complete the application by 29th May 2026.
To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB3
Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).
New employees will normally start at the beginning of the pay band, with scope for progression over time.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
It is the nature of this post that weekend working hours may be part of the normal working week.
This appointment is conditional upon the satisfactory completion of a three-month probationary period.
Deadline: 29th May 2026
Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out.
All candidates who are short-listed for an interview will be notified via email.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
The client requests no contact from agencies or media sales.
Job Title: Head of Finance
Duration: Permanent
Hours: 36 hours per week – Monday to Friday
Salary: £62,300 per annum, plus pension and benefits
Location: Hybrid – Homebased and National Office, Northampton
Overall job purpose
To lead and develop the Finance team and provide financial management and business support. To lead CCT’s audit process, month-end process and the Trust’s investments and banking services. To support the Director of Finance and Commercial on projects as required.
The Head of Finance will have responsibility for managing the Trust’s accounting system. The postholder will also lead the annual audit, month end reporting and investment and banking services. Working closely with the Director of Finance and Commercial and Finance Analyst, they will provide internal and external stakeholders with the necessary financial reports to manage Trust business.
This role is also responsible for deputising for the Director of Finance & Commercial in their absence.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Thursday 21st May 2026.
The interviews will take place in Northampton on Monday 1st June 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Who we are, what we do
Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy.
The Role
As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance.
As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence.
What we are looking for
You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership.
Location
The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG.
Closing Date: Monday 1st June 2026
Interview Date: Thursday 11th June 2026
Our Mission is to respond to need, helping all people to lead fulfilled lives through our range of services and partnershi



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portsmouth Cathedral is a historic and active place of worship and community, serving the City, Diocese and wider public.
As Head of Finance, you will provide strategic financial leadership as part of the Senior Management Team and supporting Chapter to strengthen financial planning, governance and sustainability. You will lead budgeting, forecasting and reporting, oversee compliance and audit, advise on financial risk, performance and sustainability, lead and develop the finance team and improve systems and processes, including potentially establishing a new trading company.
Essentials:
- ICAEW, ACCA or CIMA qualification or similar
- Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development
- Knowledge of VAT, tax planning, and advanced accounting practices
- Excellent verbal and written communicator
- Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite
- Willingness to undertake some basic tasks as part of a small finance team
- Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity
Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Cathedral.
Benefits:
- Flexible and annualised working arrangements
- 25 days annual leave (pro rata), plus 2 extra days in December and bank holidays + pension and healthcare plan
This role will suit a qualified accountant with strong technical expertise, strategic insight and the ability to operate effectively in a collaborative, mission-driven environment. For this role a basic safeguarding check will be required.
Please see the candidate pack for full details. For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.
- Closing date: Wednesday 20th May 2026
- Interviews with Portsmouth Cathedral: 10th or 11th June
- Charisma vetting interviews must be completed by EOD on 28th May prior to shortlist submission on 29th May
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
The Individual Major Gifts programme is a core part of this, driving income from high-value supporters including high-net-worth individuals and family foundations. Sitting within a collaborative structure alongside trusts and foundations, it reflects the increasingly blended nature of donor giving.
We are now seeking a Head of Major Gifts (Individuals) to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will jointly lead the major gifts function alongside the Head of Major Gifts (Trusts & Foundations), combining strategic leadership with hands-on fundraising. You will jointly lead a team of Major Gifts specialists while personally managing a portfolio of the organisation’s most significant donors, securing six- and seven-figure gifts. You will also lead Greenpeace UK’s contribution to a high-profile global capital campaign to raise €100 million, helping fund a pioneering fossil fuel–free ship and accelerate climate and biodiversity work.
As Head of Major Gifts (Individuals), you will:
- Develop and deliver the major gifts strategy, driving ambitious income growth aligned to UK and global priorities
- Lead Greenpeace UK’s contribution to the €100M Global Capital Campaign, translating global strategy into UK delivery
- Personally cultivate and secure transformational gifts from high-net-worth individuals
- Line manage the Major Gifts Manager and wider team alongside the Head of Trusts & Foundations, creating a high-performing, collaborative and values-led culture
- Oversee pipeline development, prospect research and donor stewardship to ensure sustainable growth
- Work across fundraising, campaigns and communications to develop compelling donor propositions
- Influence senior stakeholders, trustees and international colleagues to maximise major donor engagement
- Manage budgets, performance and reporting, ensuring delivery against ambitious financial targets
- Contribute to the leadership of the wider Key Relationships programme and organisational direction
Essential skills and experience:
- Significant experience in senior-level major gifts fundraising with a track record of securing six- and seven-figure gifts from U/HNWIs.
- Experience of leading fundraising strategy and delivering sustained income growth.
- Demonstrated experience of leading, developing, and motivating teams, with a proven track record of achieving high performance.
- Experience of working with senior stakeholders, trustees, and high-net-worth individuals.
- Strong understanding of international or capital campaign fundraising, with direct experience a distinct advantage.
- Experience of managing budgets and meeting ambitious financial targets.
- Knowledge of, or experience working in, the environmental, climate, or biodiversity sectors is a distinct advantage to enable credible and insightful engagement with expert colleagues, partners and donors
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme - see applicant pack for details.
Employee benefits
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
D1 £31,168.36 to D3 £38,129.42
Review date
19/04/2026
The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.
The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.
The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.
In summary, the Facilities & Patient Experience Manager is accountable for:
- Safe, compliant and well-coordinated Facilities Services.
- Regulatory readiness across environmental, equipment and hospitality functions.
- Positive patient and family environmental experience and subsequent feedback channels.
- Performance and development of Facilities Coordinators.
- Contract oversight and cost-effective service delivery.
- Continuous improvement across the Facilities function.
Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).
·Evidence of formal training in Infection Prevention & Control principles.
·GCSE (or equivalent) English and Maths.
Desirable
·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.
·Safeguarding Level 3 (or willingness to complete).
·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).
·Qualification or formal training in Quality Improvement methodologies.
·Contract management training.
·First Aid at Work
Knowledge and experience
Essential
·Proven experience managing operational service teams.
·Strong understanding of facilities management within a healthcare or regulated environment.
·Knowledge of CQC standards relating to safety, dignity and environment.
·Understanding of infection prevention, asset governance and stock control principles.
·Experience overseeing service contracts and performance monitoring.
·Awareness of safeguarding and public-space risk management.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Personal Attributes
·Visible, hands-on leadership style.
·Strong emotional intelligence and ability to operate in sensitive environments.
·Calm and decisive under pressure.
·Ability to balance compassion with regulatory discipline.
·Strong accountability mindset.
·Confident in holding others to performance standards.
·Analytical thinker able to interpret feedback data and translate into action.
·Excellent communicator across clinical and corporate audience.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.
You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.
If you have experience in:
- Developing and implementing strategies to attract new audiences
- Collecting and analysing qualitative and quantitative data
- Working within a cultural, commercial or visitor attraction setting
And are:
- Customer focused, passionate about excellent engagement
- Flexible, positive and creative
- Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties and Responsibilities
· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.
· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth
· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings
· Attend Cathedral public events and programming to gather relevant data and audience feedback
· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme
· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy
· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts
· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values
· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities
· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals
· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming
Closing date: 11.59pm on Wednesday, May 13th
Interviews are planned for Friday, May 29th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Senior Hub Supervisor – Devon & Cornwall
Hours: 37.5 hours per week (Monday to Friday, with rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Sisna Park, Plymouth PL6
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
To support the efficient and safe running of FareShare South West’s Hub operations, ensuring high standards of stock handling, health & safety (H&S), and food compliance. The Senior Hub Supervisor plays a key role in overseeing goods in, supporting volunteers, the FareChance employability participants and volunteers in their operational tasks, and ensuring overall smooth day-to-day operations. The role also includes deputising for the Hub Manager when required.
Key Responsibilities
1. Hub Management
- Work with the Hub Manager to ensure smooth running of food intake, storage, and distribution.
- Ensure daily team briefings, safety updates, and essential information are communicated clearly to the hub operations team, as directed by the Hub Manager
- Liaise with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
- Support the Hub Manager in coordinating and maintaining the fleet of vans and equipment, including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids).
- Support audit readiness by ensuring daily records, procedures, and documentation are completed accurately and consistently
- Collaborate with the hub operations team to reduce waste and maximise distribution of surplus food to Community Food Members (CFMs).
- Report operational improvements to the Hub Manager and support the implementation of agreed changes.
- Deputise for the Hub Manager during absence by:
- Coordinating daily activities and overseeing the hub operations team.
- Leading on-site health & safety and supporting team wellbeing.
- Liaising with the Head of Food and Logistics to support food intake and logistics.
- Working with the Volunteer Coordinator to ensure shift cover and resolve shortfalls.
- Escalating and reporting issues to the Head of Operations.
2. Volunteer Management
- Under the direction of the Hub Manager, delegate operational tasks to volunteers and supervise their work.
- Ensure volunteers are supported and trained in their specific roles and can develop.
- Support volunteer health, safety and welfare during shifts.
- Coordinate delivery of corporate volunteering days with support from the wider FSSW team.
- Register and onboard new drivers, including delivering volunteer and staff driving assessments and inductions, a directed by the Hub Manager.
FareChance Employability Programme
- Support the Hub Manager in the operational delivery of the FareChance programme by overseeing and supervising participants during operations tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Work with the Hub Manager to ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams and Hub Manager.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the hub operations, volunteer and employability teams to ensure effective communication around support needs and progress.
3. Goods In and Storage
- Lead on the Goods In process:
- Train and support hub operations staff in correct goods in procedures.
- Coordinate and delegate daily goods in activities.
- Maintain accurate paperwork and use of relevant IT/systems.
- Develop and implement process improvements and share best practice across sites.
- Coordinate delivery yard activities, including CFM collections.
- Manage stock storage:
- Lead on stock rotation and promote best practice.
- Support the Hub Manager with maintaining accurate digital stock records, participating in regular stock checks and assisting with investigation of discrepancies in collaboration with the food and compliance teams.
4. Compliance and Health & Safety
- Work in accordance with FareShare’s HACCP Food Safety Manual.
- Support compliance with all relevant food hygiene, H&S, and other operational standards.
- Ensure the Hub adheres to the FSSW Warehouse Manual and FareShare procedures.
- Monitor the condition of Hub premises and equipment and report any maintenance, repair, or safety concerns to the Hub Manager promptly
- Undertake relevant training in food hygiene and H&S.
5. General
- Respond to enquiries and communications via phone, email, in person, or internal systems.
- Engage positively with visitors to the Hub.
- Support FSSW events as required.
- Carry out any other duties in support of the role’s purpose.
- Maintain high standards of customer care and conduct.
- Support the security of the Hub and all assets, including food.
Person Specification
Essential
- Experience working in a warehouse, logistics, or food distribution environment.
- Good working knowledge of H&S and/or food safety standards in operational settings and confident in working with clear procedures.
- Experience supporting or supervising others in a structured or task-based environment, leading by example and modelling safe, inclusive working practices
- Strong organisational skills and attention to detail.
- Confident using digital tools such as stock control systems, Microsoft Teams, email, or shared files.
- Clear verbal and written communication skills.
- Able to manage time, delegate tasks, and respond calmly to unexpected changes or pressures.
- Positive and practical approach to problem-solving, with a willingness to take responsibility and show initiative.
- Full UK driving license.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Understanding of the voluntary, food, or charity sectors.
- Experience working alongside or supporting volunteers.
- Food Hygiene or Health & Safety qualifications (Level 2 or above).
- Experience supporting change or improvement projects.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
