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Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The National Office Administrator will support the organisation from our National Office. They will provide key administrative support to central teams, including:
· Communications
· Conservation
· Fundraising & Membership
· Finance
· Human Resources
· Information Governance & ICT
This support will enable teams to undertake their tasks effectively, efficiently, and promote quality experience for our supporters. The post-holder will develop relationships across CCT in supporting teams, maintaining a proactive, dynamic workplan in support of central operational requirements and national initiatives.
They will be the primary point of contact for the National Office, coordinating the day-to-day running of the office and meeting spaces. The post holder will have responsibility for all office related administration and associated project work.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 10am on Friday 28th November 2025.
The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Research Manager
Reports to: Research Lead
Salary: £52,736
Contract: 18 months fixed term
Location: Central London or Hybrid (see below)
Closing date: Thursday 20th November at 12 pm
Interviews: Week commencing - 1st December 2025
About the Youth Endowment Fund
We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 509 children were tragically admitted to hospital after being assaulted with a knife. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.
About the role
We recently started a new workstream of research into why violence happens, and which children are most vulnerable. We are working with experts across research, policy and practice to investigate:
· What are the risk and protective factors for violence?
· Why does violence happen? What are the underlying causes?
· How can we use this research to improve policy and practice, and keep children safe?
We are recruiting a Senior Research Manager to lead a portfolio of projects in this workstream. This will include research exploring how predictive tools and algorithms are used to assess risk of involvement in violence and guide support decisions.This joint programme with UKRI Safer Streets Mission will investigate whether these tools can help practitioners identify people at risk accurately, safely, and fairly—and whether their use improves outcomes.
Predictive tools are structured frameworks that aim to help professionals such as police analysts or social workers assess someone’s likelihood of committing violence. They differ from “pure” professional judgement, where practitioners rely solely on their own assessment without a formal checklist or model. These tools have been used for years but are becoming both increasingly powerful and controversial as new approaches, including machine learning, emerge.
The Senior Research Manager will commission and oversee a research team to deliver two projects:
1. A systematic review of existing research on predictive tools in violence prevention.
2. Primary research on how these tools are currently used in England and Wales, including their practical and ethical implications.
The final report will assess predictive accuracy, impact, implementation, ethics, and equity. The Senior Research Manager will ensure methodological rigour and translate findings into clear, actionable guidance on whether and how these tools should be used.
The Senior Research Manager will also lead a range of related projects, such as:
· Commissioning new research into the causes, risk factors and protective factors for violence.
· Contributing to the development of accessible online tools (similar to our existing Toolkit) which make this research accessible and help decision makers target support where it is most needed.
The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Please go to our website for the full 'About You' section and job description.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
Our office is located in Central London. Team members who reside within the 32 London Boroughs or are within a 90-minute commute are expected to attend the office at least two days per week.
For those living outside of London but within England, Scotland, or Wales, the expectation is to work from the London office two days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
To Apply
To apply, please send a CV, a cover letter answering the questions below and complete the monitoring form. You can submit your application by clicking on the "Apply for this" button by 12:00pm Thursday 20th November 2025.
When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions:
1. A clear example of when you have translated complex research findings into actionable and usable summaries or guidance for policy makers or practitioners
2. A clear example of a research project you have delivered or commissioned, and explain how you ensured its quality
Interview Process
Interviews will take place on week commencing 1st December 2025.
There will be a task to prepare for in advance of the first stage interview and a possible second-stage interview stage.
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 25 days holiday plus Bank Holidays and 3 additional closure days over Christmas
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
[1] We have launched a call for proposals for teams to do this work. You can read more about this here.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Governance Manager (12-months maternity cover)
About the role
This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.
This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.
The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.
The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.
The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
Emmaus UK Governance
- Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
- Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.
Board and Committee Meetings
- Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
- Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
- Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.
Emmaus UK Governance Development
- Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
- Provide governance advice and support to staff members on an ad hoc basis.
- Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.
Federation Governance
- Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
- Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
- Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.
To apply
· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025.
· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.
· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.
The client requests no contact from agencies or media sales.
Operations Manager
Location: Kempston (Hybrid working considered)
Salary: £35,000 per annum
Hours: Full-time, 37.5 hours per week (this may involve occasional out of hours (evenings/ weekends) in support of community fundraising events)
Contract: Fixed Term – 12 months
About Our Client
Our client provides free, specialist emotional and practical support to people affected by fatal and life-changing road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, their small but dedicated team and cohort of over 70 trained volunteer Counsellors provide life-changing support to hundreds of individuals and families coping with grief, trauma, and loss.
Following a period of significant operational change, they are seeking a dynamic, highly organised Operations Manager to strengthen their internal systems, ensure compliance, and provide essential resilience to the organisation.
The Role
Reporting directly to the Chief Executive, you will play a key role in ensuring the smooth and efficient running of the organisation's day-to-day operations. You'll manage HR processes, oversee leave and TOIL systems, coordinate policy reviews, lead procurement (IT, insurance, mobile contracts, etc.), and support internal governance and compliance.
You'll also provide vital assistance across other functions, including non-clinical training coordination and event support for their growing fundraising activity. Working closely with the CEO, Clinical Lead, and admin team, you'll be central to embedding consistency, accountability, and efficiency across the charity.
What They Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- HR administration and policy management experience.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity or counselling sector.
- Understanding/awareness of trauma-informed working.
- Experience supporting fundraising or volunteer coordination.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
Are You A Good Fit?
This role will suit a flexible, proactive individual who thrives on variety and wants to make a genuine difference.
To apply and start supporting this great charity submit your CV now.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Diversity Role Models
Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences.
Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others.
Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members.
About the Role
We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals.
Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation.
This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact.
Key Responsibilities
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Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference.
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Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy.
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Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources.
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Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant.
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Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners.
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Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do.
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Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same.
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Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed.
Relevant Skills & Experience
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Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors.
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Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions.
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Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
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Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners.
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Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting.
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Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance.
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Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector.
To apply for this exciting role please send a CV and cover letter, each a maximum of pages, outlining why are applying for this role and how you meet the criteria outlined in the description.
Our mission is to promote understanding and acceptance of individual differences and end LGBTQ+ bullying in schools.
The client requests no contact from agencies or media sales.
The Finance and Operations Officer is responsible for maintaining an efficient and streamlined service across the organisation to support and develop the charity’s finance administration, operations, governance and HR functions. It is ideal for someone who thrives on making sure everything behind the scenes works seamlessly to enable impactful frontline work.
You’ll support core functions helping ensure our systems are strong and efficient. Alongside this, you’ll contribute to our wider mission of supporting 250,000 young Londoners access healthy food, positive opportunities, and pathways into meaningful careers. You’ll help us live our values as a charity that’s authentically youth-led, nurturing talent and championing equity and inclusion in everything we do.
This is a varied and hands-on role, perfect for someone who’s proactive, organised and enjoys making things work better. You’ll use tools like Xero, Salesforce and Microsoft 365 to streamline processes, analyse data, and find smarter ways of working. You’ll manage communications with staff, suppliers and partners, provide diary support to the CEO, and help ensure compliance and good governance across the charity.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role. This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
- To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
- To tackle systemic injustice through strategic litigation and pursuing policy change
- To build survivor leadership and influence within ATLEU and across the sector
- To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
- To invest in and support our people to ensure we are effective and sustainable
Our values are integral to who we are, what we do and how we do it.
- There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
- We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
- Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Employment Information
Job Title:Head of Operations
Job Term:Permanent
Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available
Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)
Pension:7% employer pension contribution
Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata
Reports to: CEO
Line Management: Up to 5 staff members
Probation:6 month probation period
Location:Central London, near London Bridge and with occasional travel to Sheffield
Objectives of the post
To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance.
To manage ATLEU’s team of operations staff including human resources, operations and projects, finance and external bookkeepers.
To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan.
Main Responsibilities
1. Leadership and Strategy
- Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it.
- Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
- Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services.
- Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator.
- Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
- To work closely with the Director of Saltworks to support the operational running of ATLEU’s trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.
2. Finance
- Lead ATLEU’s financial planning, management and reporting processes.
- Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date.
- Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
- Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets.
- Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
- Ensure that accurate records and accounts of monies claimed are held on all cases and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
- Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly.
- Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
- Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.
3. Office and Operations
- Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively;
- Liaise with building management for both offices, manage any rent negotiations and any future office moves
- Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
- Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
- Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies.
- Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required.
- To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files.
4. Human Resources
- The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities.
- In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
- Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
- Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
- Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals.
- Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme.
- Model positive, fair and open people leadership and support other managers in their supervisory capacity.
5. Governance and Compliance
- Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.
- Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.
- Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
- Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
- Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
- Stay abreast of relevant legislation and governance best practices, implementing changes as necessary.
- Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.
6. Information Technology / Data Protection and Cyber Security
- Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research.
- Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
- Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
- Develop and maintain the organisation’s IT and business continuity plan and update it annually.
- Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
- Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;
- Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.
7. Other
- Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
- To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
- To travel to ATLEU’s Sheffield offices as required.
- From time to time to attend other meetings, including out of hours, when necessary.
- To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
How to Apply
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered.
Please ensure that the cover letter:
- sets out why you wish to work for ATLEU
- addresses the criteria contained in the Person Specification
- demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Monday 15 and Tuesday 16 December.
Candidates may be asked back for a second-round interview.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. Please ensure that the cover letter:
1. sets out why you wish to work for ATLEU
2. addresses the criteria contained in the Person Specification
3. demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you.
Interviews will be held on Monday 15 and Tuesday 16 December. Candidates may be asked back for a second-round interview.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025.
If you do not hear from us by this time, it unfortunately means that you have not been shortlisted.
The client requests no contact from agencies or media sales.
We are seeking someone to increase our internal human resources capacity, provide support for our Operations and Core services function, including supporting the rollout of operations led projects, and to take responsibility for servicing the committees which advise and oversee the BSA.
Job Title: Operations Officer and Committee Secretary
Reporting to: Operations Manager and Chief Executive Officer
Responsible for: N/A
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week.
Requests for permanent remote working will be considered though attendance in the London office will be required at least once per month as well as at quarterly Council (trustee) board meetings.
Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered.
Salary: £29,458 - £35,357 per annum
About Us
The British Science Association (BSA) was founded in 1831 and is a registered charity.
We are creating a future where science is more relevant, representative, and connected to society.
We have ambitious goals to put people at the heart of science.
About the role
Operations (part of the Core Services Team) provides comprehensive support across Human Resources, Compliance, and Risk Management, Data Management, and Staff Engagement and supports the delivery of strategic objectives across the organisation. The role will report to the Operations Manager for operations duties.
The BSA’s Council is responsible for determining the organisation’s overall vision and strategy and ensuring good governance. Council assumes the trustee responsibilities set out by the Charity Commission regulator. They meet four times a year, usually in London with options for Council Members to attend online. Papers are prepared by BSA staff and contractors and circulated around a week in advance of the meeting. The role will report to the CEO for Council, Governance and Committee duties.
Key responsibilities
Human Resources
- Act as the primary contact for HR service requests, escalating complex issues to the Operations Manager or outsourced HR supplier as appropriate.
- Maintain accurate and up-to-date HR records and employee files across all HR systems, ensuring compliance with data protection regulations.
- Monitor and coordinate completion of mandatory compliance training
Governance and Committees
- Lead the scheduling and logistics of Council and other committee meetings, including venue booking, catering, AV and calendar management.
- Support governance record-keeping, including minute-taking, updating statutory documents as directed by the Chair and Chief Executive, and maintaining Council member records such as declarations, attendance, and terms of office.
- Ensure regulatory compliance, by maintaining Charity Commission online records and, where appropriate working with the Chief Executive, and others as appropriate in preparing formal reports for submission to relevant regulators.
Data Management
- Maintain accurate and up-to-date HR records and employee files across all HR systems, ensuring compliance with data protection regulations.
- Support the Operations Manager, Internal Project Lead and teams in co-ordinating the further rollout and adoption of Salesforce and other data management systems
Compliance and Risk Management
- Policy and Documentation Management: Ensure all internal documentation (policies, staff handbook, etc.) is regularly updated and accessible on SharePoint and the company website where appropriate.
- GDPR and Data Protection: Monitor and support GDPR compliance, with a focus on data retention and secure handling of personal information.
- Compliance and Risk Logs: Assist in maintaining up-to-date compliance and risk logs, reporting issues to the Operations Manager as needed.
- Health and Safety (H&S): Support the Office Manager in coordinating staff H&S documentation and ensuring compliance with relevant regulations.
- Audit Preparation: Coordinate the collection and organisation of documents and information required for annual audits.
Staff Engagement and Additional Responsibilities
- Assist the Office Manager in planning and implementing staff social and engagement activities.
- Undertake additional tasks as reasonably required by the line manager, within the scope of the role.
The closing date for applications is midnight on Wednesday 5th November 2025.
Interviews are due to take place during the weeks starting Monday 10th November and Monday 17th November 2025 and second interviews on Tuesday 25th November 2025.
You will be informed as soon as possible after the application deadline whether you have been selected for interview.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.
No agencies please.
We are creating a future where science is more relevant, representative, and connected to society.
The Post-Diagnosis Support Programme Manager is a key role at ReMind UK, working across ReMind UK's departments to plan and co-ordinate the delivery of our post-diagnosis interventions. The role works in partnership with local organisations and groups across Bath and North East Somerset, to drive an insight-driven, fully evaluated programme of events and courses at the ReMind UK centre and in local venues. Working closely with ReMind UK's Head of Engagement, Project Co-Ordinator, Chief Executive Officer, and Volunteering and Engagement Coordinator, the post holder will lead on the annual planning, delivery and evaluation of interventions, project managing a small team of facilitators and volunteers and line managing the Project Co-ordinator.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.
We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.
You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.
Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.
To be shortlisted for this role we require an application form to be completed and submitted.
To apply for the role, please click the button to be redirected to our website.
The client requests no contact from agencies or media sales.
Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.
Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.
What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.
To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.
You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:
- Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
- Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.
This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.
You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:
- Senior-level experience across finance, operations or programme delivery.
- Strong financial acumen and understanding of charity governance and compliance.
- A collaborative leadership style – supporting, challenging and uplifting those you lead.
- Deep alignment with our mission to fight child hunger and educational inequality.
What we offer:
- Flexible and remote working.
- 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
- Employer pension contribution.
- Investment in professional and vocational development.
- A meaningful leadership role in a growing global movement – empowering children in both the UK and India.
How to apply:
- Download the full job description and application details here or on our website.
- Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
- Closing date: Monday 3 November 2025.
If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.
Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India and now expanding our impact in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Gingerbread Family Support as we grow our residential and outreach services and progress a new supported accommodation development. Lead month-end and SORP accounts, build a simple compliance calendar, and turn KPIs and risk into clear Board insight.
The ideal candidate will be proactive in their approach, qualified (or equivalent experience) in charity finance. Plain-English communicator who gets things done on time.
You will need:
· Accountancy qualification (ACA/ACCA/CIMA/CIPFA) or equivalent senior experience in charity finance.
· A strong track record delivering management and statutory accounts, budgets, forecasts and audits in a charity environment.
· Confidence with payroll, Gift Aid and VAT; skilled in Excel and modern finance systems
· Line-manage and support a capable Finance Assistant; work closely with our Head of Services, HR Officer and Maintenance Lead
· Evidence you’ve designed and run a whole-organisation compliance/assurance approach (calendars, owners, evidence, escalation) with on-time returns.
· Experience coordinating KPI dashboards and risk registers that drive action, not paperwork.
· Clear, plain-English communication with non-finance colleagues and Trustees; a calm, organised style; and a focus on getting the basics right on time, every time.
Hours: 37 Hours per week
Flexible working considered
Closing Date for Applications: midnight on Monday 6th November 2025
Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.
All posts are subject to Enhanced DBS.
To prevent homelessness by providing stable and secure accommodation for vulnerable families, lone parent families and single & pregnant women
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and fixed term contract for one year.
The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
An exceptional opportunity has arisen for a Finance Manager to join a very well-established animal welfare charity based in Solihull, with a second site in Wolverhampton. Working within a passionate and dedicated team, this role will suit an experienced finance professional with strong leadership skills and a determination to make a difference.
The organisation has been supporting dogs and the community for 133 years, employs eighty dedicated staff, and delivers vital services that improve the lives of dogs and humans alike. You’ll play a key role in guiding the charity’s financial strategy to ensure long-term sustainability.
Duties & Responsibilities
Lead and develop the finance team, ensuring effective management of budgets, forecasting, payroll, and statutory reporting.
Oversee financial governance and controls, ensuring compliance with charity and company legislation.
Provide strategic financial advice to the Executive Team and Trustees to support decision-making and risk management.
Manage the annual audit process and liaise with external auditors.
Oversee financial planning for bids, tenders, and funding applications, ensuring robust cost modelling and reporting.
What experience?
Ideally a fully qualified accountant (ACCA, CIMA, ACA, or) with proven experience in a finance role.
Experience managing finance within the charity, not-for-profit, or SME sector.
Strong leadership and communication skills with the ability to present financial information to non-financial stakeholders.


