260 Human resources jobs

About School of Hard Knocks

School of Hard Knocks (SOHK) is one of the UK’s leading education charities, working in 29 secondary schools across England, Scotland, and Wales. Using rugby as a key delivery tool, we support young people who are struggling to engage in early secondary education - often because of anxiety, low confidence, disrupted home lives, or behavioural challenges rooted in trauma. For many of the children we support, life has already brought more hardship than most adults experience in a lifetime. Our purpose is clear: to help young people facing complex challenges break the cycle and move towards a safer, stronger, more hopeful future.

The SOHK Schools Programme is a two-year intervention working with cohorts of around 20 pupils from Year 7 through to Year 9. Pupils are selected by the school and are typically among the hardest to reach young people. Each week, we deliver half a day of rugby training and classroom sessions built around our 3Cs framework, covering topics such as growth mindset, goal setting, and decision-making, alongside monthly one-to-one sessions with every pupil. The programme’s impact is evaluated by SOHK staff, teachers, parents, and the pupils themselves.

90% of our participants report feeling more confident and more engaged with school after taking part, with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme.

Since 2023, SOHK has been proud to partner with Impetus, a charity that invests in and supports organisations helping young people from disadvantaged backgrounds succeed. This partnership combines investment with strategic and organisational development support, helping to strengthen our impact and set SOHK up for sustainable growth.

We are proud to be delivering long-term programmes that meaningfully reach hundreds of young people each year - but the societal need is vast. Our ambitious four-year strategic plan targets growth, aiming to bring our impactful programme to hundreds more young people each year.

“Despite the usual challenges that every education or sport for development charity faces, School of Hard Knocks really is unique. It is not so much what we deliver at a programme level (which is of course brilliant) but who we are as a team. If you are a values-led leader and love the idea of ‘team’, then School of Hard Knocks is the place for you.”

- Ken Cowen, Founder and outgoing CEO

The Role

The CEO is the public face and leader of SOHK, responsible for the overall strategic direction, vision, and management of the charity - ensuring SOHK meets its mission and strategic objectives while maintaining strong relationships with Trustees, staff, supporters, and the wider SOHK community. We’re looking for a mission-driven charity leader and effective fundraiser, capable of building a sustainable growth model.

Strategy and Direction

● Be the face and voice of the charity - its principal ambassador

● Lead the development and periodic review of SOHK’s strategy with the Trustees and Senior Management Team

● Translate the 2026-30 strategy into organisational priorities, plans, and goals

● Ensure safeguarding, wellbeing, and the lived experience of young people remain central to every decision and growth plan

Programme Delivery, Quality and Impact

● Hold a high bar for programme quality and outcomes for young people

● Line-manage and support the Director of Programmes, working with delivery teams and partners to build a world-class, evidence-based intervention

● Ensure SOHK can evidence the impact of its programmes, with insights feeding back into constant improvement

Income Generation, Fundraising and External Relations

● Lead income generation across trusts and foundations, corporate partnerships, individual giving, and challenges and events

● Line-manage and support the Head of Fundraising in executing a comprehensive fundraising strategy

● Hold senior relationships with funders and partners, building SOHK’s brand, reputation, and profile

Leading People, Culture and Operations

● Build and lead a high-performing Senior Management Team

● Foster a positive, inclusive, high-performing culture aligned with SOHK’s values

● Line-manage and support the Director of Finance & Operations, ensuring operational excellence

Governance and the Board

● Act as the primary link between the organisation and the Trustees

● Attend all Trustee meetings (held quarterly) and provide timely, accurate reporting

● Ensure compliance with all legal, regulatory, and Charity Commission requirements

About You

Essential

● Proven senior leadership experience in the charity, education, youth, or social impact sector - whether as CEO or as part of an executive team - including working directly with a Board of Trustees

● Demonstrated success in building or significantly growing an organisation, programme, or initiative

● A collaborative and values-led leadership style, with the ability to inspire trust, hold people to account, and build high-performing teams

● Strong track record of income generation, including securing significant funding from trusts, foundations, corporates, or major donors

● Experience of financial oversight, budgeting, and organisational planning at a senior level

● Strategic thinker, able to translate vision into clear plans and delivery

● Strong relationship-builder and communicator, confident with a wide range of stakeholders

Desirable

● Previous charity CEO experience - a bonus, but not essential; we know brilliant candidates come from a wide range of backgrounds

● Direct classroom, youth work, or education leadership experience

● Knowledge of the UK education system and youth policy landscape

● Experience of scaling a multi-site delivery organisation and working with local authorities

Personal Attributes

● Deep commitment to improving outcomes for young people, especially those facing disadvantage

● Resilient and persistent, able to work under pressure and navigate setbacks

● Collaborative, open, and reflective leader who seeks feedback and learns from it

Terms of Appointment

Contract type

Full-time, permanent

Location

Greater London, with offices in Edinburgh & Cardiff

Salary

£85,000 – £90,000 per year + £5,000 PRP

Reports to

Chair of the Board of Trustees

Direct reports

Director of Programmes; Head of Fundraising; Director of Finance & Operations

Travel

Regular UK travel, primarily to Edinburgh and Cardiff. Occasional evenings for stakeholder engagement and fundraising events

Trustee meetings

Quarterly, in London, in the evening, plus ad hoc subcommittees

Shop Manager

Starting full-time salary £25,172.40 a year 

The role will also include a £2,000 a year market supplement.

Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Northampton shop - 55 to 57 Abington Street, Northampton, NN1 2AW

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on 22 September 2026.

As Shop Manager of Scope’s Northampton shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience.

In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. 

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form. 

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 35 days holiday

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

· Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs).

They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change.

To deliver this work we need an Influencing Officer to play a pivotal role in supporting the system change we're seeking through impactful policy and stakeholder engagement activity.

This role is offered as a fixed term contract until 31st March 2028 and will:
* Support delivery of our influencing plans nationally and locally with a focus on policy and public affairs activity
* Report to the Senior Influencing Manager within the Influencing and Engagement team.
* Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Closing date for applications Wednesday 16th September
Interview date - 24th September

Age UK Grade 6L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Developing policy positions, proposals and analysis and delivering influencing activity that drives change in policy and practice A, I
* Writing effective, accessible communications including influencing briefing resources and reports T
* Demonstrating strong interpersonal skills, collaboration and negotiation to develop and manage successful relationships, ideally at a national and local level A, I
* Presenting at conferences, facilitating meetings confidently and effectively, and networking. I, T
* Monitoring and evaluating influencing activity I

Skills and knowledge
* Understanding of the lived experience of people with multiple long term health conditions I, T
* Strong political awareness, with an understanding of the health and care system and policy landscape in England, including public health, prevention and the social determinants of health I, T
* Strong analytical skills - interpreting statistical evidence, research and lived experience to develop practical insights and purposeful recommendations and understand the impact of influencing activity A, I
* Confidence navigating complexity, ambiguity and change and ability to digest complex policy issues and translate into influencing opportunities and practical implementation I
* Ability to work in a fast paced, complex environment, and collaborate with a diverse range of stakeholders I
* Excellent oral and written communication skills with the ability to adapt tone and message for different audiences and produce clear, concise and persuasive communication A, I
* Excellent team working skills along with an ability to use own initiative and work independently A, I
* Proactive, creative and flexible approach to identifying and taking forward opportunities and shaping new ideas I, T
* Excellent organisational skills with the ability to prioritise workloads, manage competing demands and work calmly and confidently under pressure A

Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience

* Working with consultants and external agencies I
* Working with people with long-term conditions for advocacy and utilising lived experience research and insight to shape plans and delivery A, I, T

Skills and Knowledge

* Knowledge of physical activity and behaviour change in a health context A, I
* Knowledge of current practice in the sport, leisure and physical activity sector T
* An understanding of system change and evaluating complexity I, T
* Awareness of relevant evidence sources, statistical and research methods T

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Deputy Area Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Area Manager - ftc

Homebased (travel across South Wales)

£45,651 per annum + £1,500 per annum (Out of Hours Allowance) + £750 per annum (Homeworking Allowance)

Salary & Homeworking Allowance will be pro-rata if offered a 9-month ftc

35 hours | Mon–Fri |  FTC - 9 - 12 Months - (depending on substantive postholders' return)

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking from day one
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays
• 55p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.

Key Responsibilities:

• Practice responsibility for areas of TACT Wales, including managing Social Work staff, Students, Placement team, Admin Team and Children’s Support Workers.
• In conjunction with the Fostering Service Manager, ensure the recruitment, selection, supervision, performance reviews and PDP’s of supervisees
• Undertake HR related matters as required in liaison with TACT’s People Department (in conjunction with the Fostering Service Manager).
• Support the area management team in planning and managing appropriate social work, outreach, out of hours support and administrative arrangements.
• Assist the Fostering Service Manager in the management and leadership of the team, using a trauma-informed therapeutic approach.
• Supporting the co-ordination of out-of-hours rotas and a daily duty rota.
• Prepare and contribute to regular team and management meetings and development of the service including business and practice planning.
• To ensure all practice follows TACT’s child protection procedures.
• Managing complex child protection and safeguarding concerns within regulatory, policy and procedural guidelines.
• Responsibility for quality assurance in relation to case files
• You may also be responsible for supervising a small number of foster carers dependent on need and/or complexity.

What You’ll Need

• Relevant Social Work Qualification 
• Social Care Wales Registration
• Post-qualifying experience which should include at least 2 years in familyplacement work or post-qualifying experience in other childcare settingswhichmustincludestatutory
• Experience in working with and on behalf of children, using a trauma-informed therapeutic approach
• A good working knowledge of relevant child-care and fostering legislation 
• A good working knowledge of child protection / safeguarding children procedures
• Ability to assess and support families and match their skills with childrenneedingplacements.
• Abilitytowriteclear reportsandmaintainclearcaserecords.
• Enhanced PVG (processed by TACT)

Travel

• Homebased role
• Monthly face-to-face meetings in Wales
• Additional travel for training, team and carer events

Key Dates

• Closing Date: Sunday, 27th September 2026 (midnight)
• Interviews:  Monday, 12th October 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

Apply early - we may close the role if we receive a high volume of applications.

#LI-JS1

Have you ever wanted to make a difference to the lives of children in need of foster care.

The Together Trust Fostering Service places children with foster families of all shapes and sizes across the North West of England. These foster families provide safe, secure, and caring homes to children and young people.

As one of the we are looking for a dedicated, proactive and experienced Senior Practitioner/Supervising Social Worker

Location: Working across Lancashire & Greater Manchester

Hours: 37.5 hours - Full Time

Salary: £43,150 per annum (£22.25ph)

Full driving licence and access to a vehicle, mileage will be paid at £0.45 per mile.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

We believe that everyone deserves a place to call home - whether that is a place to call your own or somewhere to experience feelings of safety, stability, and support. You will be helping children to grow their independence and shape their own story within a supportive, caring home.

We are looking to grow the Together Trust’s Independent Fostering Agency. If you are looking for an opportunity to join and work for a charity provider, working for a fostering agency where the values and ethos of the not-for-profit sector are embedded, we would very much like to hear from you.

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

Responsibilities include but are not exhaustive.

• To work in line with current fostering legislation, regulations and guidance relating to the recruitment, assessment, approval, training, support, supervision, and review of foster carers.
• To manage, support and supervise approved Together Trust foster carers.
• To provide ongoing supervision, support, and reviews for foster carers, including facilitating support groups, reflective practice and training where required.
• To receive, process and progress referrals for children and young people, liaising with local authorities and supporting appropriate matching as directed by the Registered Fostering Manager.
• To contribute to the development of a high-quality, flexible, and effective service, taking lead responsibility for agreed areas of service development.
• To develop, facilitate and deliver training for prospective and approved foster carers, and participate in relevant professional development opportunities.
• To deputise at meetings and undertake specific tasks as required by the Registered Fostering Manager.
• To undertake independent and complex assessment work commissioned by external agencies, as directed by the relevant Manager.
• To supervise staff and students as allocated by the Registered Manager.
• To undertake any other duties required to support the ongoing development of the service.

About You.

• Professional Social Work qualification (CQSW, DipSW or Social Work Degree).
• Registered with Social Work England.
• Relevant experience in fostering in IFA’s, local authority, or related social work settings.
• Skills in the assessment, supervision, and support of foster families.
• Ability to work reflectively and continuously develop practice.
• Ability to work within agreed boundaries while exercising professional judgement.
• Strong knowledge of relevant legislation, regulations, and guidance.
• Understanding of social work values and principles.
• Strong written, verbal, and non-verbal communication skills.
• Ability to prioritise workloads and perform effectively under pressure.
• Flexible and adaptable, with the ability to support change and service development.
• Self-motivated with strong organisational and time management skills.
• Commitment to continuous professional development.
• Flexible to work occasional evenings and weekends as required.

Benefits

• Annual Leave27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension schemeand death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick payand family friendly policies including enhanced maternity, paternity, and adoptive leave.
• Reward and Discount platformoffering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awardsincluding cash gifts and extra holiday.
• Promotion of Wellbeingacross the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Please see the job description below for full details

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status, or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.

If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.

This role will involve regulated activity

Do you want to make a real difference by supporting people to stay in work, and overcome challenges?

Job Title: Employment Specialist – Connect To Work
Salary: £28,951 - £32,316 per annum
Hours: Full Time – 37 hours per week
Contract: Permanent
Location(s): North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

We are recruiting for an Employment Specialist – Connect To Work in North Tyneside.

We are seeking a motivated and passionate Employment Specialist to support people across North Tyneside to secure and sustain meaningful employment. Working as part of a multi-disciplinary team, you will provide personalised employment support to individuals facing barriers to work, including those with mental health conditions, disabilities, long-term health conditions, or other complex needs.

You will work closely with employers, health professionals, community services, and local partners to create opportunities that enable people to achieve their employment goals. This is an exciting opportunity for someone who believes in the positive impact that good work can have on people's health, wellbeing, confidence, and independence.

Job Purpose

Using the Individual Placement & Support (IPS) model, you’ll provide person-centred information, advice and guidance to a caseload of around 25 clients, helping them access, return to, and sustain employment that is right for them.

You’ll also build strong employer relationships to source suitable opportunities and work closely with partners, including health providers, mental health services, JCP and other employment organisations, to ensure clients receive joined-up support.

We’re looking for someone who is:

• Passionate about supporting people in North Tyneside to access, return to, or sustain meaningful employment.
• A strong communicator, confident engaging with people, and referral partners and health care professionals.
• Equipped with strong analytical and problem-solving ability, able to assess needs and identify effective employment solutions.
• Skilled at building and maintaining strong employer relationships in line with the IPS and Connect to Work model, creating opportunities that support people to move into, return to, or sustain meaningful employment.
• Experienced at maintaining detailed participant paperwork and CRM records that demonstrate a person-centred, empathetic and proactive approach, evidencing tailored support and a genuine commitment to helping participants succeed.
• Highly organised, with the ability to manage a varied caseload and meet deadlines.
• Experienced in demonstrating the IPS Place, Train and Maintain approach through participant paperwork and CRM records, evidencing timely job search activity, personalised in-work support, ongoing engagement, and interventions designed to help participants obtain and sustain employment.

Closing Date: Friday, 25th September 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Part-Time Training Kitchen Chef

Hours: Part-Time, 3–4 days per week MON - FRI (Term Time Only)

Salary: £30-34K per annum pro rata, dependant on experience

CareTrade is a non-profit organisation that supports young autistic adults to develop the skills, confidence and experience they need to access meaningful employment. We believe everyone deserves the opportunity to achieve their potential, and we are passionate about creating supportive, inclusive learning environments.

Due to the growth of our training programmes, we are looking for a Part-Time Training Kitchen Chef to join our friendly team. Working alongside our existing Chef, you will help deliver practical catering and hospitality training to our students in our purpose-built training kitchen.

This is a rewarding role for someone who enjoys sharing their skills, mentoring others and making a real difference in people's lives.

About the Role

As a Training Kitchen Chef, you will:

• Support and assist students as they develop practical cooking and catering skills within our training kitchen.
• Work collaboratively with our existing Chef, Kitchen & Café Manager and wider CareTrade team.
• Lead and facilitate the training kitchen independently when required.
• Promote independence, confidence and employability skills through practical learning experiences.
• Deliver high-quality educational support in line with CareTrade's policies, procedures and values.
• Maintain high standards of food hygiene, health and safety and kitchen organisation.
• Support students to work safely, effectively and as part of a team.
• Occasionally provide cover within our on-site café when required.

 About You

We're looking for someone who:

• Has professional experience working as a chef.
• Is passionate about developing others and enjoys teaching or mentoring.
• Is patient, encouraging and committed to helping young people succeed.
• Can work independently as well as collaboratively within a team.
• Has excellent organisational and communication skills.
• Holds (or is willing to obtain) relevant food hygiene certification.
• Shares our commitment to inclusion, equality and person-centred support.

Experience of working with autistic people or individuals with additional needs is welcomed but not essential. We value the right attitude, empathy and willingness to learn, and full support will be provided.

CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.

At CareTrade, we are committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and identities including any support available via Access to Work if needed.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

 Company Benefits

We offer a range of benefits designed to support our employees’ wellbeing, development and work-life balance:

• Generous annual leave allowance
• Workplace pension scheme
• Employee Assistance Programme
• Season ticket loan
• Cycle to Work scheme
• Training and professional development opportunities
• A friendly and supportive team, with regular staff wellbeing activities

How to Apply

To apply, please send your CV and a covering letter outlining why you would like to join CareTrade and how your experience meets the requirements of the role.

Due to the anticipated volume of applications, we regret that we will not be able to respond individually to every applicant. If you have not heard from us within three weeks of applying, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest in joining CareTrade.

Job Title: Birmingham Warehouse Operations Manager

Reporting to: Senior Operations Manager

Location: Birmingham, B24 8HZ

Hours: Full time, 37.5 hours per week

Contract: Permanent

Salary: £31,817 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

• Leading on delivering successful end to end warehouse operations and logistics for the site, maintaining a strong presence throughout the warehouse operations, making decisions, problem-solving and balancing priorities whilst always acting with integrity and due diligence.
• Planning, coordinating and managing daily operations at our busy Birmingham warehouse, including daily schedules for stock intake, storage, order processing and dispatch as well as ensuring effective inventory control and cross departmental working.
• Ensuring efficient completion of all daily tasks to keep the warehouse running smoothly, meeting both business and customer needs taking responsibility for ensuring that your team(s) perform to and meets the required Key Performance Indicators (KPIs) and targets.
• Upholding the highest standards of staff and volunteer as well as site welfare and safety, ensuring all warehouse policies, health and safety procedures and protocols are followed by the team and anyone onsite.
• Working closely on a daily basis, with colleagues in the Supply Chain, Development and other regional Warehouses, to help resolve overall operational issues, sharing learning, embedding continuous improvement as well as develop new operational/logistic activity contributing to improved performance and growth of your warehouse and the wider operations team activity, capacity and output.

Key Responsibilities

• Warehouse Operations, including logistics management
• Food Safety Compliance, including quality
• Health and Safety Management
• KPI and Cost Management
• Stakeholder Management
• People Management
• Cross departmental interface and relationship management
• Profile and Promotion

1. Warehouse Operations including logistics, as needed

• Plan, co-ordinate, manage and oversee day-to-day warehouse operations, ensuring all performance, service, quality and safety standards and outcomes are met and delivered.
• Lead on warehouse layout optimisation, inventory management, and stock management processes.
• Support the development, establishment and mobilisation of Corporate Events, commercial and training Kitchen and Meal service as part of Sir Peter Rigby Coronation Food Hub.
• Maintain accurate records for stock, deliveries, and performance.
• Coordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and health & safety.
• Conduct variance analysis, inventory audits, and drive corrective actions.
• Ensure a clean, audit-ready, and well-organised warehouse environment.
• Ensure adequate resourcing for the teams, working within budgets.
• Ensure adequacy, variety and volume of food for members at all sites through
• Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
• Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
• Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
• Ensure that community food members in your region receive a service, supply and variety of food that is expected/agreed, working closely with the Development Manager to flag potential issues with supply and/or service
• Continually seek and develop best practice on warehouse operating practices from within and outside the FareShare network.

2. Food Safety Compliance and Health and Safety Management

•  Take responsibility for the food compliance, health & safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers, working closely with FSM Health and Safety lead.
• Ensure and drive compliance with all FareShare Midlands and FareShare policies and procedures and industry standards as required by food donors and regulators and maintain gold standard at audit level.
• Direct all operations to ensure safe and compliant warehouse operations and food delivery to Community Food Members (CFM’s).
• Ensure Health & Safety process and systems implementation (including Housekeeping) in the warehouse.
• Actively work to support health and safety advisor in carrying out risk assessments, audits and support risk management processes, continuously developing and adopting a health and safety first culture, protecting volunteers, our staff and visitors.
• Ensure the service is delivered in accordance with FSM’s Equal Opportunities Policy and maintain the values and culture of the FSM operation.
• Escalate any health, safety, compliance issues that can’t be resolved locally.

3. Key Performance Indicators & Cost Management

• Work to ensure key KPIs on service levels, performance, food safety, health and safety, complaints, waste and waste conversion rate are met to required standards.
• Ensure the warehouse operates within allocated budget, escalating any variance from budgets or risks to allocated budgets.

4. People Management

• Lead, develop and direct teams on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out.
• Lead, direct and manage staff and volunteer teams to oversee the effective delivery of services and projects ensuring staff and volunteer engagement, training, development and support.
• Coach and develop team members to ensure operational excellence.
• Undertake warehouse staff personal development reviews, regular 1-2-1 meetings and support as required, in line with HR processes.
• Work with the Volunteer coordinator to recruit and train the right volunteers and other work placement trainees within the project.
• Work alongside the volunteer team to ensure a complete and up to date rota is available.

5. Profile and Promotion

• Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• Build and maintain excellent relationships with all stakeholders.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organisation, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement, engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.

6.  Other

• ·Undertake all other duties appropriate to the post/level of role, as delegated by Line Manager.

Person Specification Experience/Technical Expertise/ Qualities

• 3+ years' experience in a logistics or warehouse management role
• Strong knowledge of, warehouse operations, and inventory control
• Experience working with chilled/frozen storage
• Detail-focused with a continuous improvement mindset
• Solid (established) experience and understanding of health, safety, and quality compliance
• 2+ years people management experience within a Warehouse environment, including developing teams of people and training others on operating procedures
• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working & management skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• Ability to do physically demanding work at times
• A positive and creative attitude in support of our FSM values
• Motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• Flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

• IT literacy, in particular of using Microsoft applications (Outlook, Word)
• Sound numeracy skills
• Qualifications in Food Hygiene, Health & Safety as it applies to food distribution

Desirable

• Knowledge of fleet and driver compliance (desirable)
• Fork Lift truck license would be an advantage, (training provided)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

Closing date for applications is Friday 18th September.

Partnerships and Impact Specialist

Advocacy & Influence | Remote (UK-based)

Salary: £42,000 per annum

Hours: Full time (35 hours per week to be worked over 5 days)

Location: Home-based in the UK with occasional paid travel to our London office and for meetings – nationally and internationally

Contract: Fixed Term Contract until June 2029

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for a strategic and collaborative Partnership and Impact Specialist to build trusted relationships with civil society and grassroots partners, amplify their leadership, and help translate Population Matters’ evidence, advocacy insights and learning into meaningful influence and impact.

About the Role

This role sits within our Advocacy and Influence Team and will play a central part in delivering our Empower to Plan programme and wider organisational strategy. You will identify, develop and sustain strategic partnerships with civil society organisations, particularly grassroots organisations in the Global South and Global North, co-creating approaches that strengthen partner objectives and Population Matters’ evidence-based advocacy.

You will also lead our organisational Monitoring, Evaluation, Accountability and Learning (MEAL) work, ensuring insights are captured, shared and embedded across our goals to strengthen impact. While managing the Partnerships and Impact Officer, and working collaboratively across research, advocacy, communications and fundraising, you will turn partner intelligence and learning into compelling case studies, briefings, proposals and influencing opportunities, supporting grassroots partners to strengthen their influence in local, national, regional and global decision-making forums.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Monday 21 September at 09:00am (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Interview dates

First round: Week commencing 28 September, online

Final round: Week commencing 5 October (in-person) at our office: Population Matters, The Chandlery, 50 Westminster Bridge Road, London SE1 7QY, UK

Thank you for your interest in Population Matters.

Please note that we do not accept unsolicited contact from recruitment agencies regarding this vacancy.

#partnerships #partnerships and impact #partnerships and impact specialist #monitoring evaluation accountability learning #impact #partnerships and impact specialist #partnerships #strategic partnerships #monitoring and evaluation #advocacy #grassroots partnerships 

Lead Trainer and Facilitator — Programme Delivery

Salary: £40,000 – £45,000 depending on experience
Contract: Fixed term, 12 months
Hours: Full-time (37.5 hours per week)
Location: Home-based, with regular travel across England (approx. 8-10 days/month)
Closing date: 8 September 2026, 6pm BST

We're looking for a passionate and highly skilled individual to lead our training and facilitation function: not just delivering sessions, but owning the standards, quality, and people behind them.

You'll work closely with a Co-CEO in a genuine co-design model, holding complex, emotionally charged group dynamics with confidence, and building the systems and people that keep our delivery consistent and strong.

The single most important thing we're looking for: real experience facilitating resistant, defensive, or emotionally guarded groups, and the ability to hold discomfort in the room without softening content or letting avoidance take over.

We welcome applicants from non-traditional routes into this work, including activism, advocacy, and lived experience, provided you can evidence it.

Full details, including the person specification and how to apply, are in the attached job description. Please read it before applying, as our application process asks for specific evidenced examples rather than a general cover letter.

We strongly welcome and encourage applications from people who are Black, Asian and otherwise racially or ethnically minoritised, disabled, LGBTQ+, or from communities underrepresented in sexual and reproductive health and rights and the charity sector.

Note: all applicants must already have the right to work in the UK. We cannot sponsor visas.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our centre in Manchester/Salford.

The role at a glance 

Contract

Full-time, fixed-term until February 2027

Start date

As soon as possible

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£29,050 per annum

Application deadline

9am Friday 25th September 2026

Interview Day (online)

Thursday 8th October 2026

Please ensure that you are available on these dates

Location

This role will be based at either our centre in Manchester or our centre in Salford

The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Annual leave

33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days) 

Community Youth Work Manager

Oasis Community Hub, Waterloo

Hours: 40 hours per week

Contract type: 1-year fixed term

Salary: £34,030 per annum (including London Weighting)

Supporting young people to thrive in Waterloo

Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?

Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.

Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.

Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.

About the role

This is an exciting opportunity to shape and lead our youth work at a time of development

You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.

You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.

Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.

About you

You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.

You’ll have:

· Strong youth work practice, including group and one-to-one work.

· Experience of developing and delivering youth programmes or projects.

· Experience of managing or supervising staff, sessional workers or volunteers.

· Strong partnership and multi-agency working skills.

· A thorough understanding of safeguarding and child protection.

· Experience of monitoring, evaluating and improving services.

· Creativity, initiative and the ability to develop new opportunities for young people.

· A genuine passion for helping young people thrive.

Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.

Join us

You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.

Oasis is committed to inclusion and welcomes applications from people of all backgrounds.

The role includes regular evening and some weekend work and is subject to an enhanced DBS check.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV in your cover letter to explain why you would be a good fit for the role.

Please include how you would balance frontline youth delivery with leadership and management responsibilities.

Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.

Incomplete applications will not be considered. 

Completed applications should be returned by 9am Monday 21st September 2026.

Interviews will take place on Thursday 24th September 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

COMMUNITY PROJECTS WORKER

OASIS NORTH BRISTOL

HOURS: 8 HOURS PER WEEK (0.2FTE)

CONTRACT: 12 MONTH FIXED TERM CONTRACT (Extension dependent on funding)

SALARY:  £5,673.80 per annum (FTE £28,369 pa for 1FTE)

Want to develop, coordinate and manage a food insecurity and community cohesion project offering a diverse range of activities and support for the local community?

Want to enable families and local residents to thrive?

Want to lead a dynamic, passionate and impactful team of volunteers?

Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.  We have an exciting opportunity for a Community Projects Worker to join Oasis North Bristol. Our Community Projects Worker will work with families and residents across the community to develop positive activities and services which promote a sense of belonging and help break the cycle of disadvantage.

We’re looking for an individual who has a passion for supporting families and adults, and developing community led activities. The role will involve supporting families and adults in the community, but also families in our local Oasis academies, inspiring and enabling local people to be an active voice and developer in their local area.

Key responsibilities include:

· To work with the Youth & Community Lead and other team members/partners as required to create and implement a strategy and vision for our food insecurity work.

· Ensuring effective financial management and income generation to sustain and expand services

· Managing and growing a team of volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful community projects.

· Work directly with families and the wider community in a non-judgemental way empowering them and their families to get the most out of the opportunities available.

· Create opportunities for families and the community to get involved in shaping and delivering the work of the community projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Good standard of basic education, including English and Maths Level 2

· Proven experience of community work as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Wednesday 23rd September 2026.

Interviews will take place Thursday 1st October 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.