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Location: Hybrid with a minimum of 8 office days per month in either our London or Leeds office. The post will require some UK travel for project work and events.
Contract: Full time, permanent
Salary: £27,000 - £32,000 per year (depending on experience)
This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.
We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact, with a specific focus on our work with primary and secondary schools.
The role will suit a mixed methods researcher with experience of fieldwork and analysing evidence from a range of sources to generate insights and help others apply these to inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.
This is an early career position, but we are looking for candidates with one or two years of relevant experience outside academia.
How to apply:
Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Please also answer this question in your cover letter:
BookTrust sees good evidence, and good use of evidence as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of evidence that BookTrust should incorporate into our work?
Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds or London office.
Closing date: 5pm Friday 3rd July
Interviews: First stage interviews will take place on Microsoft Teams, week commencing 20th July. Shortlisted candidates will also be invited to a second-stage interview.
The client requests no contact from agencies or media sales.
Purpose of the job
The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.
Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.
This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come
Key responsibilities
IT & Systems
Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.
Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner
Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.
Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies
Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.
Office Management
Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.
Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.
Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.
Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.
Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.
Health & Safety
Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.
Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.
Maintain UK Youth’s risk assessment log and review schedule
Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.
Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.
Team Support
Provide day-to-day administrative and coordination support to the People and Operations Team.
Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.
Lead logistics for key organisation-wide events such as our quarterly Town Halls.
Experience we're after
Experience supporting operations, administration, compliance, or facilities within a busy organisation.
Experience coordinating service providers, contractors, or suppliers.
Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.
Experience handling sensitive information and maintaining accurate, high-quality records.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
Flexible/Agile Working
27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
Other training available in support of your personal and professional development
Pension scheme (currently UK Youth match employee contributions up to 5%)
Membership of our life insurance scheme which would pay-out up to 4 times your salary
Employee Assistance Programme to support employees both professionally and personally
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
IT equipment provided for the duration of contract
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 10th July 2026 at 23:59 (midnight)
Provisional Interview Dates: 21st and 23rd July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Challenge Events Officer role. The successful candidate will oversee and deliver a dynamic portfolio of challenge events, ensuring exceptional participant experiences while supporting income generation and long-term supporter engagement.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.
We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.
As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.
This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.
What you’ll be doing
Why this role stands out
We’re looking for someone who:
If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.
The client requests no contact from agencies or media sales.
As Chief Executive, you will provide visible, compassionate and credible leadership across the organisation. Working closely with the Board, Senior Leadership team, staff, volunteers and supporters, you will set strategic direction, drive financial sustainability and champion exceptional care for those who need us most!
You will be the primary ambassador for St Catherine’s, developing and managing key NHS and system wide partnerships, influencing locally and regionally, and ensuring the hospice remains a trusted, valued partner within an evolving health and social care landscape.
Key priorities
About you
You will be an experienced, credible leader with a strong strategic mindset and a track record of leading complex organisations through change. You may come from the hospice, health, public, voluntary or related sectors, but you will bring clear understanding of partnership working, financial stewardship and the realities of operating in a constrained funding environment.
Above all, you will share our values, believe deeply in our mission and be motivated by the opportunity to lead St Catherine’s confidently into a modern, sustainable future.
This post is offered on a permanent, full-time basis, working 37.5 hours per week, (flexible working patterns would be considered for the successful candidate). At St Catherine’s we offer work from home opportunities, however this is adaptable depending on business need and regular onsite attendance is required.
Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.
The recruitment process will be a four-stage process:
Please visit our website to view Giles Tomsett's retirement announcment video, to view our draft Finance information and to see a covering letter from our Chair of Trustees.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of live care. If that sounds like something you’d find fulfilling, please apply today.
We want our recruitment process to be accessible to everyone, and we are proud to be a Disability Confident Level 2 Employer, committed to creating an inclusive, supportive workplace, if you need any help completing your application form please contact our HR team.
Terms & Conditions:
We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like an informal discussion with our current Chief Executive, please visit our website for contact information and we will arrange this.
Director
We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.
Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026
About the Role
The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.
Key responsibilities include:
About You
You will be a strategic and hands-on leader with:
About the Organisation
Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.
Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP
We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Salary: £42,000 - £45,000
Contract: Permanent
Location: Hybrid – 2 days per week in London
Closing date: 22 June
Benefits: Hybrid working, Season Ticket Loan, Employee Assistance Programme
We have a great opportunity for a Partnerships Manager to join a globally recognised health charity. Reporting to the Director of Partnerships, this is an exciting opportunity to take on a newly created role and shape the growth of a high-potential income stream.
As part of this exciting role, you will lead on developing and managing relationships with a portfolio of corporate partners, driving income growth through compelling proposals and excellent stewardship. You will build on established partnerships with well-known brands while proactively identifying and securing new business opportunities. Alongside this, you will oversee community fundraising activity, line manage a Partnerships Officer, and contribute to strategic planning, ensuring sustainable and impactful income generation to support global programmes.
To be successful as the Partnerships Manager you will need:
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2999HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Head of Business Development
We are seeking an experienced business development professional with a proven track record of securing funding, winning contracts and developing strategic partnerships to help drive organisational growth and sustainability.
Position: Head of Business Development
Salary: £46,654 per annum
Location: Exeter with hybrid working arrangements
Hours: 36.25 hours per week
Contract: Permanent
Closing Date: 9 July 2026
Interviews: Week commencing 27th July
About the Role
This is an exciting opportunity to join a well-established charity as a member of the Executive Management Team. Working closely with the Chief Executive, you will lead the organisation's business development activities, helping to secure funding, diversify income streams and strengthen strategic partnerships.
You will be responsible for developing and implementing the Business Development Strategy, maintaining a strong pipeline of opportunities and leading on the preparation of high-quality funding applications, grant bids and tender submissions.
Key responsibilities include:
About You
You will be an experienced business development, fundraising or income generation professional with a successful track record of securing funding and developing strategic opportunities.
You will have:
About the Organisation
This charity works alongside communities in Devon to help create thriving, sustainable and inclusive places to live and work. Through community development, advice, support and partnership working, the organisation helps communities identify solutions to local challenges and improve outcomes for people across the region.
The organisation offers a supportive working environment, flexible working arrangements and the opportunity to make a meaningful difference through your work.
Other roles you may have experience of could include: Head of Fundraising, Business Development Manager, Income Generation Manager, Funding Manager, Strategic Partnerships Manager, Bid Manager, Director of Development, Partnerships Lead, Commercial Development Manager, Fundraising and Development Manager.
Please note this role is being advertised by the recruitment agency acting on behalf of the client, NFP People. #INDNFP
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.
Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.
This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.
Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).
As Individual Giving Manager, you will:
Essential skills and experience:
Desirable, but not essential:
This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.
Benefits include:
Location: Home-based or hybrid, with travel to Nottingham as required
Salary: £40,000 - £50,000 per annum
Contract: Full-time, permanent (35 hours per week)
When You Wish Upon a Star is seeking an ambitious and relationship-led Head of Corporate Partnerships to establish and grow its corporate income stream, helping to grant more life-changing wishes for children living with life-threatening or terminal illnesses.
For over 35 years, When You Wish Upon a Star has been creating carefully tailored wishes that bring joy, hope and unforgettable memories to children and their families during some of the most difficult times in their lives. From magical trips to Lapland, to meeting a favourite celebrity or experiencing a once-in-a-lifetime adventure, every wish is designed to create moments of happiness, connection and togetherness that last far beyond the experience itself.
Following its 35th anniversary, the charity is entering an ambitious new phase of growth, with a clear focus on reaching more children across the UK and increasing the impact of its wish-granting work. Corporate partnerships play a vital role in enabling this ambition, providing the sustainable income needed to deliver more wishes when families need them most.
This is a newly created role with significant scope to shape and build the corporate partnerships function from the ground up. The postholder will take ownership of strategy, pipeline development and partner engagement, helping to define how this income stream develops and grows in the future.
Working closely with the Head of Income Generation and CEO, the Head of Corporate Partnerships will develop and deliver a clear and focused partnerships strategy, identify and secure high-value and multi-year corporate partnerships, and build strong relationships with organisations that share the charity’s commitment to creating meaningful impact for children and families.
The role requires a blend of creativity, commercial thinking and relationship-building expertise to design compelling partnership opportunities that are both emotionally engaging and strategically robust. The successful candidate will be confident engaging senior corporate stakeholders, opening new networks, and converting opportunities into long-term, sustainable support.
This is a rare opportunity to help build a function from an early stage within a much-loved charity, directly contributing to the number of wishes that can be granted and ensuring more children experience moments of joy, comfort and hope when they need them most. For more information, download our candidate pack (PDF).
Closing Date: Monday, 6th July
Granting the wishes of children living with life-threatening or terminal illness


Head of Fundraising & Philanthropy
Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)
Help Transform the Future of Rivers Across the Bristol Avon
This is a rare opportunity to build something that will have a lasting impact.
Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.
Now we're ready for the next stage of our journey.
We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.
This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.
If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.
About Bristol Avon Rivers Trust
Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.
Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.
Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.
Our ambition over the next five years is even greater.
To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.
About the Role
Help shape the future Bristol Avon Rivers Trust (BART).
This is much more than a fundraising role.
You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.
Our immediate priority is to diversify our income beyond project grants by growing:
While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.
Success during your first 12 months will include:
This is a highly strategic position reporting directly to the Chief Executive.
The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.
Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.
As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.
What You'll Be Doing
You will:
Why This Role is Different
This is an opportunity to build a fundraising programme with exceptional foundations already in place.
You will benefit from:
You'll have genuine freedom to shape the future direction of fundraising at BART.
About You
We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.
You'll ideally have:
Benefits
Why Join BART?
Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.
Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.
Most importantly, this role gives you the opportunity to build something with lasting impact.
The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
How to Apply
Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July
Further Information
To learn more about our work, visit:
Bristol Avon Rivers Trust
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Manager (Development)
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract - 12 months (Maternity Cover)
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £40,630 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity
You will start at our entry point salary of £40,630 per annum, increasing to £43,170 after 6 months service
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Senior Individual Giving Manager (Development).
We’re looking for a motivated, organised and creative Senior Individual Giving Manager to lead our ambitious, supportive development team at the MS Society for a 12-month fixed term maternity leave cover.
You’ll be responsible for the strategic planning and oversee the delivery of multi-channel fundraising campaigns and supporter engagement projects ensuring they are delivered to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone with experience working in Individual Giving roles. You’ll have a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll manage a high-performing team, work collaboratively with internal stakeholders and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00am Monday 13 July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future.
About the Role
Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You’ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability.
This is a hands on and varied role where you will:
About You
We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results.
You will bring:
Experience within the charity sector and knowledge of fundraising regulations is desirable.
Full job description available upon request.
Salary: £35,229- £40,885 this will be pro rata of the 30 hours
Contract Type: permanent, part-time, Flexible (maximum 30 hours per week)
Location: Stockport
Application: Cv and Supporting statement to
Deadline: On rolling basis
If you’re interested and would like to review a full job description, please contact Lucy at Harris Hill.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
About Us- Buxton Civic Association (BCA) is a dynamic environmental and heritage charity, working to preserve and enhance the unique built and natural environment of Buxton. We are the proud custodians of over 160 acres of woodlands, including Buxton Country Park and Grin Low, and the operators of Poole’s Cavern, Buxton’s most visited attraction. With a rich heritage and an ambitious vision, we’re driving forward conservation, sustainability, and public engagement.
In 2024, Buxton was named one of the best places to live in the UK. Now’s your chance to work at the heart of this vibrant town and help shape its future.
About the Role - Reporting directly to the Chief Executive, the Head of Finance & Governance will:
This role will initially line manage:
You may also supervise volunteers and represent the organisation externally at meetings and events.
What We’re Looking For
Essential experience & skills
To Apply
Please send a covering letter and CV . Further application details can be found in the recruitmen packt which is displayed under the recruitment section of our website . Please ensure you also complete and return our Equality Monitoring Form with your application.
The closing date for applications is 12pm, Tuesday 14th July 2026. If you would like to arrange an informal conversation to discuss the role, please contact Dave Green, CEO.
The client requests no contact from agencies or media sales.