Individual giving and supporter care manager jobs

About Spear

Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life. 

Please see the 'Work with us’ pack for more information. 

About the role

We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.

This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.

Key Information

• Salary: from £38,000, with considerable flex depending on experience
• Full-Time permanent role (4 days per week considered)
• Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service. Please see our 'Work with us' pack for details of our other great benefits.
• Closing Date: 9aqm on Monday 14th September, though we interview on a rolling basis and may close the role early if we find the right candidate

For more information please read through our Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
• Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
• Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
• Line Management experience desirable but not essential.

Faith Expressions

Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.

Are you looking to work somewhere that actually invests in growing its people?

Do you love getting stuck into the day-to-day finance work as much as the bigger-picture strategy side?

Are you keen to be part of a Christian charity that's genuinely changing children's futures?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, Bradford, West Yorkshire (40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible,30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Hours: Full-time

Pay: £42,440 GBP gross per annum (dependent on experience)

Duration: Permanent contract

Location: UK-Med Office, Manchester, UK (hybrid working) with an expectation of approximately 15% international travel/deployment, as required by UK-Med

Can you inspire visionary donors to make lifesaving healthcare possible when disaster strikes?

UK-Med is a frontline medical aid charity founded on the values and expertise of the NHS. For more than 30 years, we have worked towards a world where everyone gets the healthcare they need when emergencies overwhelm local health services. We are verified by the World Health Organization as an Emergency Medical Team a global benchmark of quality and trust. Over the past five years, we have responded to 49 emergencies, often running multiple complex operations simultaneously.

We are looking for an exceptional Philanthropy and Partnerships Manager to help shape the next chapter of UK-Med’s growth by building meaningful relationships with individuals, Trusts and Foundations, and companies who share our commitment to lifesaving humanitarian healthcare.

This is a brand-new role for the organisation demonstrating our commitment to growing sustainable income from private sources and a real opportunity for a talented, resilient fundraiser to make their mark.

This is an exciting time to join us. Over the past 5 years, UK-Med has delivered healthcare to more than 1 million people in emergencies, while our voluntary income has grown significantly. We now want to build on that momentum by welcoming more philanthropists into our mission and creating thoughtful, lasting partnerships with the potential to transform our impact.

You will bring UK-Med’s work to life for current and prospective supporters, connecting their interests and ambitions with opportunities to make a meaningful difference. Working closely with our Director of Fundraising, CEO, trustees and senior colleagues, you will create inspiring opportunities for engagement and ensure every relationship is valued through thoughtful, personal stewardship.

We’re looking for an accomplished relationship fundraiser with experience of developing major donor, Trust, and corporate partnerships and securing significant multi-year income. You will be a compelling communicator and trusted relationship-builder, able to engage people with warmth, credibility and discretion while representing communities affected by humanitarian emergencies with care and dignity.

You’ll join a collaborative and creative Fundraising & Communications team at a pivotal point in UK-Med’s journey, with the opportunity to help philanthropy become an increasingly powerful and sustainable force behind our lifesaving work.

We offer competitive benefits, a friendly working environment and the opportunity to make a real difference through humanitarian work.

How to apply

We strongly recommend that you read the Candidate Information Pack – Philanthropy Manager - August 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply as soon as possible and no later than Wednesday 16th September 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

hakespeare’s Globe is currently seeking an experienced Payroll Manager, on a permanent, part-time basis (21 Hours per week), who can build and maintain collaborate relationships across the organisation.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.

The role:
This role is responsible for managing and overseeing the in-house payroll and pension functions at the Globe. The role ensures that there is a compliant, accurate and timely payroll for approximately 375 permanent employees, and a further 400 variable workforce of casual, PAYE and non-PAYE workers via monthly and weekly payrolls across the year. Oversight and account management of four pension schemes (NOW pensions, Aviva, Equity, and Musicians Union) is also a key part of this role. The Payroll Manager works with Payroll Assistant and other key stakeholders across departments to create automated process, ensure appropriate controls are in place, problem solve payroll and pension queries, and to make sure our systems are working for the organisation.

The Payroll Manager is responsible for preparing payroll outputs and reports for review; ensuring that final authorisation, sign-off and release of payroll payments are forwarded timely to senior members of the Finance and People & Culture teams, in line with agreed controls and delegated authorities. The Payroll Manager escalates exceptions, narrative for variances, policy deviations and high-risk items for decision and approval.

Please see the full job description for further information about the role.

Shakespeare’s Globe:
We use Shakespeare's enduring relevance to ignite the power of theatre to spread empathy and launch cultural experiences that inspire hope at every stage of people's lives. Our vision is to be the world's most exciting centre for Shakespeare and theatre experiences. 

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme and season ticket loans
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our website. To apply, please complete the online application form by midday, 30 September 2026.

First round interviews will take place virtually on 15 or 16 October 2026.

If you have any queries on the application process or online form, please email our Recruitment Team (email on our main page)

Earliest Start Date: 2nd November 2026

Contract: 12 Months with Potential for Exentension

Job Title: Known internally as "Key Work Manager (Maternity Cover)"

Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.

Hours: 37.5 hours per week, including some evening & occasional weekend work

About the Role

As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.

You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development

You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.

About You:

You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.

About Carney’s Community

We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.

The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.

As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

We are seeking a confident, experienced and motivated Fundraising Manager to join our team! 

Our Organisation 

SLRA is a frontline community organisation established in 1991 which supports refugees, asylum seekers and migrants in crisis in South London. We provide specialist legal advice and holistic casework to enable people to regularise their immigration status, access rights and entitlements and move on from destitution. Every year we provide support directly to over 1000 migrants in the London Boroughs of Lambeth, Merton, Croydon, Wandsworth, Southwark and beyond. Our support gives marginalised people access to justice and the opportunity to build a safe, stable and positive future. 

The Role 

This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London. As Fundraising Manager for SLRA, you will play a pivotal role in implementing our fundraising strategy, building relationships with donors and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will be responsible for maintaining and expanding this funder base, while helping to diversify our income streams in order to ensure that established services and activities are sustained. 

If you have substantial experience of building relationships and securing funds from Trusts and Foundations, and an understanding of the challenges and opportunities faced by small, local voluntary organisations we would love to hear from you! 

Closing date: Monday 21st September at 9am (please note that we will close the advert early if enough strong applications are received, so please apply promptly) 

First stage interviews online: Monday 28th and Tuesday 29th September 

Second stage in person: Friday 2nd October

As an organisation working with migrants, we particularly welcome applications from people with lived experience of the impact of the UK immigration or asylum system. We guarantee an interview for all applicants with lived experience who meet the essential criteria for this post. 

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Thurssday 3rd September 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

Family Support Manager - Greater Manchester

£35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits

To cover the Greater Manchester region

About the role:

We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team to families in the local area, at a time where they need it most.

Reporting to the Head of Care out of our Greater Manchester base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Time off in Lieu

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our website.

More information about us and our recruitment process can be found on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of tim e together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please apply online via our website.

Closing date: 06 September 2026

Interview dates: Interview Dates to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Greater Manchester Care Team Office, we will only contact those applicants who have been successful.

If you require any adjustments during the interview process, please let us know as part of your application.

There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Quartet Community Foundation is looking for an experienced manager who enjoys building relationships, has strong communication skills, strives to achieve excellent donor stewardship and is motivated by Quartet’s mission and values.

The role

This is a key role within Quartet’s Philanthropy team, leading our place-based work across Bath and North East Somerset (B&NES) and building new relationships in North Somerset alongside our new Head of Professional Adviser Partnerships, helping donors give confidently and effectively to achieve meaningful impact in local communities.

Reporting to the Head of Philanthropy, the successful candidate will manage a portfolio of fund holders, provide high-quality, trusted philanthropy advice and grant making support, build relationships with prospects and partners, and raise Quartet’s profile across B&NES. They will also engage with our North Somerset fund holders and grantees. They will support events, develop insight into local community need, contribute to our wider philanthropy strategy, and line manage four Philanthropy Officers.

Head of Public Fundraising & Engagement (9-Month Maternity Cover)

Location:

Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities

Salary:

£55,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Fixed Term, 9 Month (Maternity Cover)

Join us in transforming lives

SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.

This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.

About the Role

Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.

You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.

Key responsibilities include:

• Leading the delivery of SeeAbility's public fundraising and engagement strategy.
• Driving income growth and supporter retention across multiple fundraising streams.
• Developing innovative campaigns and supporter journeys.
• Leading, coaching and developing a high-performing team.
• Monitoring performance, budgets and fundraising KPIs.
• Working collaboratively across the organisation to maximise supporter engagement and impact.
• Ensuring fundraising activities remain compliant and aligned with best practice.

About You

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

You will have:

• Significant experience in public fundraising, supporter engagement or individual giving.
• A proven track record of achieving income growth and fundraising targets.
• Experience managing and developing teams.
• Strong strategic and operational planning skills.
• Excellent communication and stakeholder management abilities.
• A collaborative, proactive and solutions-focused approach.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Apply Today

If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.

Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010