Jobs in Ingatestone

Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

This position is being re-advertised; previous candidates need not apply.

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
 

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Fundraising Events & Community Manager
Salary:£40,000 pro rata
Contract:6 Month Fixed Term Contract
Hours:35 hours per week
Location:Flexible UK remote/hybrid working, with occasional travel to our Highgate office and events

Help shape the future of community fundraising at Ataxia UK.

Ataxia UK is the leading charity supporting people affected by ataxia, a group of rare neurological conditions. We fund life-changing research, provide vital support services and build a strong community for people and families affected by the condition.

We are seeking an experienced Fundraising Events & Community Manager to join us on a six-month fixed-term contract. This is an exciting opportunity to lead an established fundraising programme, manage a dedicated team member and build on the success of a highly engaged supporter community.

The role
Reporting to the Director of Fundraising & Communications, you will lead the delivery and development of our events and community fundraising programme, helping to maximise supporter engagement and income growth.

You will:

• Lead and develop Ataxia UK's community and events fundraising activities
• Build strong relationships with supporters, volunteers, community groups and fundraising participants
• Deliver outstanding supporter stewardship and supporter experience
• Identify opportunities to grow income and increase engagement
• Monitor performance against agreed targets and objectives
• Manage and develop the Events & Community Fundraising Officer through coaching, mentoring and support
• Work collaboratively with colleagues across fundraising, communications, finance, research and support services

About you
We're looking for an experienced fundraiser who enjoys building relationships and motivating supporters to achieve their fundraising goals.
You will bring:

• Significant experience in community fundraising, events fundraising or supporter-led fundraising
• Strong relationship management and stewardship skills
• Experience of line management, coaching or mentoring
• Experience of delivering fundraising activity against income targets
• Strong project management and organisational skills
• Confidence using fundraising databases and reporting on performance
• A collaborative approach and the ability to work effectively within a supportive team environment

Why join Ataxia UK?

This role offers a rare opportunity to step into a well-established programme with the freedom to make your mark. You'll be joining a collaborative, friendly and highly committed team where ideas are welcomed and success is shared.

We offer flexible ways of working and are open to applications from candidates across the UK. Whether you're looking for your next interim challenge or a fixed-term opportunity with immediate impact, you'll find a supportive environment and the chance to contribute to a charity that is making a real difference.

Benefits

• 25 days annual leave pro rata, increasing with service
• Additional birthday leave
• 5% employer pension contribution
• Employee Assistance Programme
• Season ticket loan
• Childcare vouchers
• Flexible working
• Time off in lieu for approved evening and weekend work

If you're passionate about community fundraising and want to help a growing charity continue its success while supporting people affected by ataxia, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a very exciting opportunity as this is a brand new role within Kids and they are looking for someone who is able to lead a multidisciplinary team.

Kids is a national charity that supports disabled children, young people and their families, helping them to thrive and reach their full potential. Through a wide range of services, advice and advocacy, Kids empowers children and young people with special educational needs and disabilities (SEND) to access opportunities, have their voices heard, and overcome barriers to inclusion.

Reporting to the Executive Director of Strategy, Partnerships and Advocacy, you will lead and develop a multidisciplinary team spanning communications, policy and influencing, and youth voice. You will be responsible for shaping and delivering an ambitious communications and external affairs strategy that raises the profile of Kids, strengthens stakeholder relationships, and supports the charity's mission to create a world where all kinds of kids have all kinds of opportunities.

This role offers a unique opportunity to combine strategic communications leadership with public affairs, media engagement, campaigning and programme oversight. You will work closely with senior leaders across the organisation, providing expert advice on communications, reputation management and external engagement.

Key responsibilities:

• Develop and deliver an integrated communications and external affairs strategy aligned with organisational goals.
• Enhance the charity's profile with government decision makers, stakeholders and partners.
• Lead brand positioning and ensure consistent, compelling messaging across all channels.
• Oversee digital communications, including website, social media, email marketing and campaigns
• Provide leadership and oversight for youth participation and digital inclusion programmes.
  
  

We're looking for an experienced communications leader who can combine strategic thinking with hands-on delivery and who is passionate about creating positive change for disabled children and young people.

The appointed candidate will have:

• Significant experience leading multi-channel communications within a charity or values-led organisation.

• The ability to influence and advise senior stakeholders with confidence.
• A strong understanding of public affairs, policy, influencing and campaigning.

• Expertise across digital communications, brand management and content development.

• Line and team management with the ability to coach and develop

TPP Recruitment is acting as the exclusive recruitment partner for Kids and will be managing all applications for this role.

TPP and Kids are committed to equity, diversity and inclusion and welcome applications from all sections of the community. We particularly encourage applications from candidates with lived experience and those with protected characteristics that are currently underrepresented within our workforce.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in East Ham. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance 

Contract

Full-time, permanent 

Start date

As soon as possible as agreed with sucessful canididate 

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£37,300 per annum

Location

IntoUniversity East Ham

Application deadline

9am Monday 7th September 2026

Interview Day (in-person)

Monday 14th September 2026

Please ensure that you are available on these dates

We are looking for someone to contribute effectively to governing the organisation. You will have skills and experience in at least one of the following areas; housing development, property maintenance, strategic asset management or finance / treasury. Preferably, you will also have experience in the social housing sector.

About Hastoe

 Hastoe was established over 60 years ago and now manages more than 7,500 rented, shared ownership and leasehold homes, mainly located across the south of England from Devon to Norfolk. Since 1987 we have focused on being a leading rural housing specialist, helping to sustain rural areas by working in partnership with communities to deliver high-quality, affordable housing developments for local people. However, we still have properties in urban areas that remain important to us.

Our Business Strategy is focused on ensuring our homes are safe, that we deliver on our customer needs, and that we are sustainable as an organisation.

The role

As a Board Member you will be responsible for:

· Helping to set our strategic direction.

· Overseeing our financial and operational performance.

· Supporting effective governance and risk management.

· Ensuring regulatory compliance and customer focus.

· Acting as an ambassador and representing Hastoe.

The role is expected to require a time commitment of around 15 days a year, including an overnight stay to attend an away day. Our meetings are held during the day and generally in London. There may be occasional travel required to other locations, e.g for a scheme opening.

How to apply

Please submit your CV together with a covering letter which sets out your interest and related experience.

Please also include the names of two referees. Referees will not be approached until the final stages and not without your prior permission.

The closing date for applications is midnight on 20 September 2026.

Location: Hybrid working in a CAKLC office base in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel around Kent will be needed to meet young people and community partners. There will be scope for some home working, depending on needs of the service.

Are you passionate about empowering young people and helping them develop the skills, confidence and knowledge they need to thrive?

North & West Kent Citizens Advice and Kent Law Centre is looking for an enthusiastic and creative Youth Engagement Officer to lead an exciting project that puts young people’s voices at the heart of advice and support services.

In this role, you’ll work directly with young people across Kent, supporting them to create engaging digital content including videos, podcasts, graphics and social media campaigns. Together, you’ll transform complex topics such as money management, housing, consumer rights, benefits and employment into practical, accessible information that helps young people make informed decisions about their futures.

What you’ll be doing:

• Engaging and inspiring young people from diverse backgrounds
• Delivering workshops, creative sessions and outreach activities
• Supporting youth-led content creation across digital platforms
• Building partnerships with schools, colleges and community organisations
• Helping young people develop confidence, leadership and life skills
• Measuring impact and shaping the future of our youth engagement programme

We’re looking for someone who:

• Has experience working with young people or community groups
• Understands how social media can be used positively for education and engagement
• Is creative, organised and full of ideas
• Can build strong relationships and motivate others
• Is passionate about helping young people realise their potential

For further information, please download the job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.

This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.

Role Overview
We are seeking an ambitious, commercially minded, and relationship-driven Charity Partnerships Lead to establish and grow our corporate and strategic partnerships programme. This is a newly created role, offering an exciting opportunity to shape our partnerships strategy, develop a robust new business pipeline, and secure sustainable income that enables us to deliver greater impact for the players Beyond the Game. The successful candidate will be responsible for identifying, cultivating, securing, and managing high-value partnerships with businesses and individuals and other entities. They will work collaboratively across the Foundation to develop compelling partnership propositions that align organisational priorities with partners' corporate social responsibility (CSR), environmental, social and governance (ESG), employee engagement, and community investment objectives. This role is suited to an experienced charity partnerships professional, who has a proven track record of winning new business and delivering significant income growth within the third sector.

Job Title: Charity Partnerships Lead
Reports to: Chief Executive Officer
Location: Home Based with travel into London and overseas, when required. There is likely
to be a need to travel to Hong Kong and Australia once or twice per year.

Salary: £60,000 pro rata
Hours: Part Time - 3 days per week (or equivalent)
Contract: Fixed Term Contract until December 2027 with potential to extend beyond this and/or convert to full time.
Start date: September 2026

Who We Are
The Global Rugby Players Foundation is a registered charity set up to support players’ smooth transition into their life Beyond the Game. The Foundation was created by our eleven Founders (Alicia Lucas, Conrad Smith, Census Johnston, Dan Carter, Jonny Wilkinson, Kristine Sommer, Richie McCaw, Rachel Burford, Sharni Williams, Siya Kolisi and Thierry Dusautoir), in partnership with World Rugby and International Rugby Players.

Our Ambition
By the players, for the players; the Global Rugby Players Foundation seeks to empower rugby players, who shaped and contributed to the success of our sport, to achieve their full potential Beyond the Game. It sets out to reframe the perception of leaving the game as a positive challenge and an opportunity to forge new careers, build new connections and expand players’ identity.

Our Purpose

• Support players in navigating their transition from rugby while empowering them to face the challenges associated with the loss of identity that accompanies leaving the game.
• Promote the physical, mental, and social wellbeing of players after rugby, by offering comprehensive support services and proactive mental health programmes.
• Prevent the social exclusion of the most vulnerable players, including those facing challenges such as unemployment, financial difficulties, physical or mental illness, substance abuse, or dependencies, by providing necessary support and resources.
• Encourage players to use their capacity as role models to create positive change in their communities.
• Advocate the importance of supporting players throughout their entire life, and not just their playing careers.

Our Services
Transition out of professional rugby can be one of the most challenging and transformative periods in a player's life. Moving beyond the structure, routine and identity of professional sport often means finding a new purpose, career, and sense of self. The Foundation provides much needed support to players facing these challenges, wherever they are in the world.

Local
We provide grant funding to official Player Associations around the world, enabling them to deliver tailored support that meets the needs of former players in their communities. Programmes span career transition, mental wellbeing, financial wellbeing, education, and lifelong connection.

Global
Working alongside our programme partners, World Rugby and the International Rugby Players Association, we develop global initiatives that complement local support and benefit former players worldwide. This includes the continued development of the Beyond the Game Platform, providing accessible learning, resources, and opportunities wherever players are based. Together, our local and global programmes empower, connect and champion former players as they build their lives Beyond the Game.

Responsibilities

Partnership Development

• Develop and implement a proactive new business partnerships strategy aligned with the Foundation's fundraising objectives.
• Build and maintain a strong pipeline of prospective corporate and strategic partners, and individuals to support our mission.
• Identify and research potential partners whose values align with the Foundation's mission.
• Develop tailored partnership proposals and compelling cases for support.
• Lead negotiations and secure mutually beneficial partnership agreements.
• Represent the charity at networking events to generate new opportunities.

Relationship Management

• Develop strong relationships with prospective and existing partners.
• Deliver exceptional stewardship throughout the partnership lifecycle.
• Collaborate with internal teams to ensure partnership commitments are fulfilled.
• Identify opportunities to grow existing relationships through additional fundraising, sponsorship, employee engagement, volunteering, and strategic collaborations.

Income Generation

• Achieve agreed annual income and partnership targets.
• Produce accurate income forecasts and pipeline reports.
• Monitor partnership performance against agreed objectives and impact KPIs.
• Maximise long-term value from partnerships through renewals and strategic account growth.

Strategic Development

• Help establish and embed partnership processes, systems, and best practice.
• Contribute to the wider fundraising strategy.
• Monitor market trends and competitor activity to identify emerging opportunities.
• Ensure all partnership and major donor activity complies with fundraising regulations and charity governance requirements.

The Ideal Candidate

Essential Experience

• Significant experience securing and developing corporate partnerships and grants and trusts within the charity or not-for-profit sector.
• Demonstrable success in generating new business and achieving income targets.
• Experience managing high-value partnerships from prospecting through to stewardship.
• Experience preparing compelling partnership proposals and presentations.
• Strong understanding of corporate fundraising, CSR, ESG, and employee engagement programmes.
• Experience using CRM systems to manage pipelines and reporting.

Essential Skills and Abilities

• Outstanding relationship-building and influencing skills.
• Excellent negotiation and presentation abilities.
• Strong commercial awareness with the ability to identify mutually beneficial opportunities.
• Excellent written and verbal communication skills.
• Highly organised with strong project management skills.
• Confident working independently while collaborating effectively across teams.

Essential Knowledge

• Thorough understanding of the charity sector and partnership fundraising.
• Knowledge of fundraising regulations and ethical fundraising principles.
• Understanding of corporate decision-making and partnership development.

Personal Attributes

• Passionate about the Foundation’s mission and values.
• Entrepreneurial, proactive, and resilient.
• Results-driven with a focus on achieving measurable impact.
• Creative thinker with strong problem-solving abilities.
• Professional, credible, and confident engaging with senior stakeholders.
• Collaborative and committed to continuous improvement.

Desirable

• An understanding of the rugby ecosystem and existing relationships within the sport.
• Membership of the Chartered Institute of Fundraising or other relevant professional body.
• Experience working in a newly established fundraising or partnerships function.
• Experience developing multi-year strategic partnerships and securing six-figures.
• Knowledge of impact measurement and social value reporting.

Success Measures
Within the first 12 months, the Charity Partnerships Lead will be expected to:

• Establish a qualified pipeline of prospective corporate partners.
• Secure new partnership income in line with agreed targets.
• Develop a clear partnership strategy and proposition.
• Build strong internal relationships to support partnership delivery.
• Create a sustainable framework for future partnership growth.

Equality and Diversity

• At GPRF we champion diversity and inclusivity in our workforce and values, and welcome applications from candidates from diverse backgrounds.
• We are happy to consider any reasonable adjustments candidates may need during the recruitment process and will ask whether you require any during the recruitment process at the application stage.

Reasonable Adjustments
We will endeavour to make any reasonable adjustments that are necessary to support applicants during the recruitment process. Please let us know if you require any of the following adjustments during the recruitment process:

• Extra time during tasks or video applications.
• Assistance if the test or assessment is on a computer, such as closed captions.
• Option to interview without the camera on.
• Sharing interview questions on screen (or on paper if interviewing in person).
• Have an accessible car parking space reserved.
• Hold the interview at a specific time of day (please suggest during the application stage).
• A British Sign Language interpreter.
• Anything else (please describe during the application stage).

Working Conditions
We do not have a central office and our workforce is remote. This role is fully remote; therefore, you must be comfortable working effectively as part of a virtual team.

What We Offer

• A senior standalone role at the heart of a new, high-profile international foundation.
• The opportunity to shape and lead the Foundation’s partnerships from the ground up.
• A dynamic, mission-driven environment with global reach.
• Flexible remote working arrangements.
• Competitive salary and benefits package.
• 27 days annual leave.
• Pension.

Closing Date – 11pm on Sunday 23 August 2026

Hours: Full or part-time considered. Full-time = 35 hours per week, Monday to Friday. Part-time must be minimum of 21 hours over 3 days/week

Location: Remote in the UK, or CAKLC office based: Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells. Some travel will be needed on occasion within Kent for meetings with colleagues and clients. There will be scope for 1-2 days/week home working, dependent on needs of the service.

Do you have experience delivering debt advice and want to help people overcome financial difficulties and build a more secure future? 

We’re expanding our specialist debt team to meet growing demand for our services. Every day, we support people facing debt, financial hardship and crisis, helping them understand their options, resolve complex issues and improve their financial wellbeing.

As a Debt Adviser, you’ll provide high-quality debt advice and casework, working with clients by telephone, video and in person. You’ll help people explore their options, negotiate solutions, maximise income and access the support they need to move forward confidently.

We’re looking for someone with:

• Experience delivering debt advice at casework level
• Strong communication and client advocacy skills
• The ability to manage a varied caseload and achieve positive outcomes
• A commitment to empowering people and improving access to justice

In return, you’ll join a friendly, supportive and forward-thinking organisation that is committed to changing lives across Kent. You’ll have opportunities for ongoing professional development, flexible working arrangements and the chance to be part of an organisation that genuinely values its people.

For further information, please download the Debt Adviser (Local) or Debt Adviser (Remote) job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.

This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation.  The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive  and supportive communities where they can thrive.  This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

Salary: £43,082 per annum plus opportunity to earn up to 5% performance related pay

Contract: Full-time, permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced individual to join our Homeownership Services team and manage the day-to-day functions of homeownership services and transactions. You will provide a highly proactive and customer-focused resales and staircasing service, which will include remortgages, probate enquiries, freehold/leasehold disposals, solicitor enquiries, lease extensions/variations, and repossessions/forfeitures.

With proven experience and working knowledge in property transactions, residential conveyancing and a variety of homeownership products and current housing legislation, you will have a proven track record of providing customer service to a range of customers in a housing environment, along with good administration and IT skills and good planning and organisational skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Closing date: 23:59 on Tuesday 25 August 2026

Interviews will be held in person at our offices in Hale Village on Wednesday 2 September 2026

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.

Role overview 

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).

You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.

Key Responsibilities 

• Deliver innovative support across your region to improve health, social, and emotional outcomes for members. 

• Attend specialist clinics to engage with members and professionals. 

• Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities. 

• Support members to access benefits, services, and resources that promote financial stability, health, and independence. 

• Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate. 

• Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction. 

• Recruit and support Shine volunteers. 

• Contribute to regional and national events (face-to-face and virtual) based on member needs and interests. 

• Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training. 

• Promote Shine membership to individuals with relevant conditions. 

• Maintain accurate records using Shine’s CRM (Salesforce database). 

• Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability. 

• Maintain an up-to-date directory of contacts and share relevant information internally. 

• Undertake administrative tasks and other duties as required.

Other Core Requirements of Working for Shine 

• Ability to travel across designated areas. 

• Demonstrate flexibility and willingness to work outside core hours when required. 

• Ability to work from home and manage lone working effectively. 

• Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team. 

• Full Enhanced DBS check, UK Right to Work and satisfactory references required. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programmeand Mental Health First Aiders 

• Support to learn and develop 

PURPOSE OF POSITION

This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.

To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.

The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.

RESPONSIBILITIES & ACCOUNTABILITIES

Quality Assurance and Performance Oversight

• Lead the quality assurance function across support services

• Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions

• Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams

• Ensure quality standards are consistently applied across all services

• Monitor service delivery against contractual, regulatory, and organisational standards

• Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement

• Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes

Data Analysis and Insight

• Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data

• Translate datasets into meaningful insights to support informed decision-making

• Identify emerging trends, performance risks, and opportunities for service enhancement

• Produce executive summaries and reports for senior leadership teams and governance meetings

• Use data to drive continuous improvement and demonstrate service impact

Development of Support Practice

• Be responsible for developing person centred and trauma-informed practice standards for our support services

• Contributing to creating a Psychologically Informed Environment across the organisation

• Develop our reflective practice offer across all services

• Lead on the development and implementation of an accredited programme of independent living skills activities for our residents

Impact and Performance Management/Reporting

• To lead on impact and performance, providing leadership and line management to Impact Specialist

• Lead and facilitate regular KPI and performance review meetings with Frontline Management and services

• Challenge and support managers to understand performance outcomes and develop improvement plans

• Track progress against agreed targets and improvement actions

• Ensure accountability and ownership for quality and performance outcomes across services

• To maintain up to date project management and reporting records

• To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.

• To contribute to the updating of InForm to capture performance requirements

Practice Development and Workforce Support

• Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers

• Promote consistency of practice across all services

• Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews

• Develop resources and tools to support high-quality, person-centred service delivery

• Foster a culture of continuous learning, accountability, and quality improvement

Resident engagement and accountability

• To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities

• Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production

• Develop methods for gathering, analysing, and responding to resident feedback

• Ensure resident experiences and outcomes are reflected within quality assurance processes

• Provide leadership and management of Resident Engagement Specialist

General

• To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings

• To undertake such other duties within the competence of the post holder which may be required from time to time.

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

• Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.

• Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.

• Experience developing and implementing monitoring, evaluation and learning frameworks.

• Understanding of safeguarding and MARAC processes.

• Experience of reflecting critically upon own practice in order to improve the experience for service users

Skills, knowledge & Abilities

• Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.

• Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.

• Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.

• Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.

• Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.

• Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults

• Strong understanding of anti-discriminatory practice.

• Good case-management recording skills, ideally with experience of InForm.

Personal qualities

• Flexible and resilient

• Patient and pro-active

• Personable and energetic

• Self-motivated

• High attention to detail and accuracy

• Commitment to the values of compassion, collaboration, inclusion and growth

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

OneSky is seeking a highly motivated and organized individual to manage our corporate and foundation partnerships outside of Asia. The Director of Partnerships is a seasoned international NGO fundraiser and an excellent communicator and collaborator. They will have a track record in building, maintaining, and stewarding new and long-term corporate and foundation donor relationships, and soliciting and securing gifts of USD$50,000 and up. They will oversee a portfolio of existing funders while also developing a pipeline of new potential institutional funders. 

Reports to: Senior Director of Partnerships

Location: UK or US 

Role requirements:

• Solicit and secure grants and sponsorships that allow OneSky programs to flourish.
• Collaborate with other global team members to grow and diversify foundation and corporate partnership opportunities. Continually research and identify prospective corporate and foundation donors across multiple sectors that align with our mission priorities to maintain a robust and diverse prospect pipeline.
• Develop and maintain strategic, high-level relationships with funding partners and prospects in collaboration with senior leadership.
• Collaborate with the Director of Grants to develop and submit competitive and compelling proposals, reports, budgets, and supporting materials by their due dates.
• Work with Finance, Communications, Program and MEAL staff across the organization to ensure accurate and consistent messaging in all OneSky funding proposals and reports.
• Ensure funder engagement benefits and deliverables are met or exceeded within the required timeframe.
• Establish consistent use of the CRM function of Salesforce to track pertinent donor and prospect information, cultivation, and stewardship.
• Represent OneSky at regional industry conferences, meetings (virtual and in-person), program site visits, and fundraising events.as required.
• Monitor and provide regular updates to leadership regarding fundraising strategies, activities, prospects, progress, and revenue.
• Undertake any additional fundraising activities that may be necessary and compatible with the nature of this role. 

Qualifications & Skills:

Required

• Bachelor's Degree in a related field
• At least 5 years’ experience in generating significant income from foundations and corporate partners for nonprofit purposes
• Demonstrated success in developing and stewarding long-term philanthropic partnerships
• Experience working across cultures and managing stakeholder relationships in multiple countries
• Superior project management skills
• Excellent written and verbal communication skills
• Commitment to making the world a better place for young children
• Based in the UK or US

Preferred

• Experience in an educational or child welfare INGO
• Salesforce NPSP proficiency, or similar CRM

Salary & benefits

OneSky offers a comprehensive benefits package appropriate to the employee’s country of employment, along with a flexible and collaborative international work environment.