Access administrator jobs
About the Role
Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.
As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.
You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.
Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.
About you:
- You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult.
- You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone’s route away from the street at risk.
- You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people’s safety, dignity and long-term accommodation sustainment at the centre.
- You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions.
- You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
Purpose of the role
To work with other members of the MASH team to achieve the following outcomes:
- To improve women’s health
- To improve women’s wellbeing
- To increase women’s safety
- To enable women to identify and achieve their goals
- Women who sex work are heard, understood and experience less stigma
- Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

Children and young people in London matter; their voices, experiences, and futures. They deserve every chance to make the most of their lives. But too many young people can't because they don't have the opportunities to help them thrive. This is where transformational youth work comes in, offering somewhere to go, something to do, someone to trust.
The Fundraising and Communications Officer plays a vital and diverse role in the success of the Fundraising and Communications Directorate and London Youth as a whole. As well as taking on your own specific projects, you will offer support to the wider Fundraising and Communications Directorate across events, different income streams, and communications projects as we work to achieve our targets in excess of £3.6m. You will collaborate with colleagues, funders, and partners and meet youth workers and young people as we look to engage and inspire audiences in support of transformational youth work.
What you will be doing
- Support the Corporate Partnerships Account Manager to deliver challenging events, digital fundraising and volunteering.
- Support the Fundraising and Communications directorate in the development and delivery of events, including the London Youth Awards, site visits, lunch and learns, Born Ambitious, and the AGM.
- Support the Fundraising and Communications directorate in the development and implementation of a new income stream.
- Support the Communications team on the development and delivery of on and offline communications assets.
- Be the first point of contact for all fundraising and communications enquiries.
- Collaborate with the Communications team to ensure all pages on our website are up to date, accurate and compelling, and position our charity as a credible partner of funders.
- Undertake research on behalf of the Fundraising and Communications teams as appropriate.
- Provide essential administrative support to the Fundraising and Communications Directorate.
- Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with relevant processes and procedures, including Salesforce and Sharepoint.
- Contribute to the team's annual plans, strategies, budget planning, and reforecasts where appropriate.
- Understand, support and communicate the vision, mission, and aims of London Youth and the needs of young people and youth organisations.
- Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations.
- Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Knowledge and Experience:
- A good understanding of income streams and how fundraising teams function.
- A good understanding of communications teams, their key responsibilities, and how they function.
- Strong written and verbal communication skills.
- Proven ability to engage with stakeholders.
- Proven administrative experience.
- Experience of support on the development and delivery of events.
- Demonstrable experience of undertaking and present research.
- Demonstrable experience of leading on projects.
Attributes and Behaviours:
- Passionate about and committed to improving the lives of children and young people.
- A demonstrable sense of ambition and drive, underpinned by a can-do attitude.
- Ability to work on your own initiative.
- Collaborative team member, willing to seek advice and support from others.
- Creative mindset.
- Commitment to quality and attention to detail.
- Problem solver and comfortable working in a changing and flexible environment.
- Resilient and able to adapt and thrive in a target-driven team.
- Passion for personal and professional development with willingness to learn new skills.
- Willingness to work occasional evenings and weekends when required.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days).
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free Health Care Cash Plan.
- Free access to the 'Headspace' app for you and your family.
- You will be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people!
The client requests no contact from agencies or media sales.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
*Please note, this is a night working role.
About you:
- You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
- You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
- You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
- You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
- You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 18th August at midnight
Interview date: Thursday 27th August at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager
Reports to: Office Manager
Location: Hybrid (2 days in the office at Borough High St, London)
Salary: £24,000 (£40,000 FTE)
Contract: Permanent
Hours: 3 Days a Week (21 hours)
Background and purpose
We are the only UK-wide charity andfree membership organisation for everyone affected by a genetic bleeding disorder. We aim to empower people affected by a bleeding disorder to live life to the fullest; offering support, including events and local groups, the latest news and in-depth information resources, and campaigning and advocacy to demand the best possible care, safe and effective treatment, and equitable access for everyone affected by a bleeding disorder.
There are over 5,000 members of the Haemophilia Society, including people and families living with bleeding disorders, as well as healthcare professionals. The charity’s supporters help fundraise the costs that are vitally needed to be able to offer membership – and services such as events and printed publications – entirely free to all members.
What we do:
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
What we offer:
Competitive Salary
Generous Pension Contribution
Agile Working
25 days holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
The Finance Manager will ensure the smooth, accurate, and compliant day-to-day financial operations of THS. You will oversee transactional processing, payroll, local group accounting, management of our partner charity accounts, creating monthly management reports and year-end audit preparation.
Job Purpose: This role is pivotal in enabling THS to deliver its mission and meet its strategic objectives.
Critical Competences
- Excellent organisational skills and strong attention to detail.
- Ability to show initiative and flexibility; quick to learn new skills.
- Self-motivated and proactive.
- Ability to work with varied and busy tasks.
- Excellent time management and ability to work to deadlines.
- Good team member, with interpersonal sensitivity.
- Aligned with the ethos and values of THS.
Knowledge & Skill Requirements
· Accounting qualification (CIMA, ACCA, ICAEW, CIPFA, AAT).
· Experience of Xero accounting and Paycircle payroll.
· Good working knowledge of MS Office applications, especially Excel and experience of using databases to record accurate and up to date information.
· Good working knowledge of Access CRM is desirable.
· Experience of working with Stripe, PayPal, Wordpress, SumUp and Apron are desirable.
· Experience of working in a similar role is essential.
Key Responsibilities:
· Income & Reconciliations: Responsible for income processing, including banking of cash, and processing and tracking of CAF and Stewardship vouchers. Work with the Office Team to correctly identify bank donations and general transactions.
· Database & Bank Matching: Managing Xero - Access reconciliations and monthly bank, credit card and petty cash reconciliations.
· Gift Aid: Support Gift Aid processing.
· Expenditure Processing: Responsible for expenditure processing, including staff and volunteer expenses, purchase invoices, and associated filing.
· Xero Processing: Responsible for Xero processing, including input of expense claims, purchase invoices and purchase payments, bank payments, invoices, invoice receipts, uploading bank entries, and associated filing.
· Supplier & Customer Management: Set up suppliers/customers, oversee debtors, answer queries, make corrections, and export Trial Balance.
· Payroll & Pensions: Responsible for payroll (Paycircle Payroll) and pension processes.
· Local Group & Partner Charity Accounts: Responsible for financial activities in local groups and partner charity.
· Asset Tracking: Managing the Fixed Asset Register, and all physical assets.
· Reporting & Audit: Prepare audit preparation and year end accounts, budget and forecasts for the finance year.
· Management Accounts: Prepare monthly Management Reports to be presented to the Board of Trustees.
· Ad-Hoc Support: Handle other ad-hoc financial enquiries from staff, trustees, young ambassadors and volunteers.
· General: General office administration duties and finance support.
· Travel to events: Willing and able to work occasional evenings / weekends and travel to support THS events across the UK.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Executive Officer to the Secretary of the Conference
Could you help shape the governance and leadership of the Methodist Church?
Do you have the judgement, organisational skills and initiative to support one of the Methodist Church's most senior office holders?
About the Role
We are seeking an experienced, highly organised and proactive Executive Officer to support the Secretary of the Conference.
This is a unique opportunity to work at the heart of the Methodist Church's governance, leadership and decision-making structures.
Working closely with the Secretary of the Conference and colleagues across the Conference Office, you will provide executive, governance and project support, helping to ensure the effective delivery of key priorities and the smooth operation of major governance processes.
The role combines executive support, committee and governance administration, research and briefing, stakeholder engagement and project coordination. It offers the opportunity to work with senior leaders, office holders and colleagues from around the Methodist Connexion and beyond.
The post holder will provide advice and support to the Secretary of the Conference across the entire range of their responsibilities. They will prepare briefing papers, reports, presentations, worship material and other documentation supporting the Secretary.
In this crucial role, the Executive Officer will read committee and meeting papers and flag items requiring the Secretary's attention/awareness, ensuring appropriate briefings are received and that the Secretary is alerted to key issues.
The post holder will also lead on the preparation for regular meetings on behalf of the Secretary of the Conference including the Connexional Leaders’ Forum and the Nominations Committee. The successful applicant will also liaise with the wider Methodist family of charities and organisations to enable regular engagement and updates for the Secretary.
The successful applicant will also undertake and develop special projects, or plan or commission research on behalf of the Secretary of the Conference.
Please note that applications from Methodist Ministers (Presbyters and Deacons) cannot be considered for this role.
About You
We are seeing an individual committed to making a positive contribution to the work of the Conference Office by providing executive support to the Secretary.
To be successful in this role you will be confident navigating complex organisations, managing competing priorities and exercising sound judgement when handling sensitive matters.
You will bring strong executive support, governance or project coordination experience, alongside excellent communication skills and a proactive, collaborative approach. You will be equally comfortable preparing high-quality briefings and reports, coordinating key meetings and governance processes, and building effective working relationships with colleagues, volunteers and partners.
The successful applicant will demonstrate the ability effectively to support a senior manager or senior office holder and be experienced in researching information and producing briefings and reports.
You can prioritise, work unsupervised and demonstrate imitative. You can assimilate new information quickly and keep abreast of rapidly changing situations and work themes.
You will have outstanding organisational and communication skills, with a meticulous eye for detail, and strong proficiency in written and spoken English.
You have strong interpersonal skills and can work with colleagues as an effective member of a team and work alongside and guide volunteers.
Ability and willingness to travel for work purposes including some evening, weekends and overnight stays is essential for this role.
If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
- Generous annual leave (plus an extra 3 days over Christmas/New Year)
- Flexi-leave and or TOIL (where applicable)
- Access to an on-site Wellbeing Adviser service.
- A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
Closing date: Sunday 6 September 2026
Interview Date: Monday 14 September 2026 in London
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Outreach Support Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £28093 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day: 10.00 am to 2.00 pm 18th August 2026
Help young people build stable futures
Herts Young Homeless (hyh) is looking for a compassionate and motivated Outreach Support Worker to join our new Outreach Service and help young people aged 18 to 24 access the support they need to prevent homelessness and sustain safe, secure accommodation.
This is an exciting opportunity to work directly with young people who may be experiencing housing difficulties, be at risk of homelessness, or need support to maintain their tenancy. You will provide practical advice, guidance, and person-centred support while working collaboratively with partners across Hertfordshire to help young people achieve positive outcomes.
As part of a committed and supportive team, you will play a key role in helping young people develop the confidence, skills, and resilience needed to live independently and thrive.
About the role
As an Outreach Support Worker, you will:
- Provide housing advice and support to young people aged 18 to 24 who are at risk of homelessness.
- Carry out housing and support assessments, identifying needs and arranging appropriate support.
- Help young people sustain their accommodation through practical support with budgeting, managing finances, welfare benefits, rent arrears, and independent living skills.
- Build positive and professional relationships with external agencies and community partners.
- Maintain regular contact with young people and support them to access services that meet their individual needs.
- Work collaboratively with colleagues across hyh to ensure young people receive the right support at the right time.
- Promote safeguarding and wellbeing, ensuring all young people receive safe and effective support.
About you
We are looking for someone who:
- Has experience of supporting young people or vulnerable individuals.
- Understands the challenges that can contribute to homelessness and housing instability.
- Is able to build trusting relationships and communicate effectively with people from diverse backgrounds.
- Can manage a varied workload and prioritise effectively.
- Is confident working independently as well as collaboratively within a team.
- Has good IT, administrative, and record-keeping skills.
- Demonstrates a non-judgemental, empathetic, and person-centred approach.
- Is committed to equality, diversity, inclusion, and empowering young people to achieve their goals.
A full driving licence and access to a vehicle for business use is required for this role.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
If you are passionate about helping young people overcome barriers, prevent homelessness, and build brighter futures, we would love to hear from you.
For more information and details on how to apply, please visit our website and apply via the link provided.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Join our team as an Editorial Assistant on a fixed-term maternity cover contract, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the publication of our peer-reviewed journal.
Job Title - Editorial Assistant
Reports To - Content Editor
Salary - £27,000 (FTE)
Contract - Part-time, fixed term until Friday 30 July 2027 (with the potential to extend)
Hours - 21 hours per week (0.6 FTE)
Benefits - Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based - Hybrid / Remote. We have a central London office but our team work from across the country and we are happy to support remote or office-based working (with hybrid options).
Start date - Ideally Tuesday 1 September but subject to any notice period
Deadline and interview - Applications close on Friday 21 August 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.
Interviews will consist of a task and competency-based interview.
Application - Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board of Trustees with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
Our publications and online learning resources support teachers to make a difference to the lives of millions of children across the country. Our peer-reviewed practitioner journal is used by teachers and educators to develop their evidence-informed practice.
We are recruiting within the content and publishing team to welcome an Editorial Assistant who believes in our mission to support the work we do.
Over the coming months, the Editorial Assistant will keep the journal's peer review cycle on track, provide high-quality support to authors and reviewers and contribute to wider publishing activity across the Chartered College.
This would be an ideal opportunity for a highly organised, detail-oriented person with an interest in publishing and education. You will:
- take ownership of the peer review administration process, from sourcing reviewers to tracking deadlines and formatting reports
- work collaboratively with colleagues across the team, providing excellent customer service to authors and reviewers
- help to keep the professional membership organisation's publications running to a high standard at an exciting time for the College.
Peer Review Administration
Most of your time will be spent supporting the peer review process for our practitioner journal. This includes researching and identifying suitable reviewers, matching them to article abstracts and manuscripts, and coordinating the allocation of two reviewers per article. You will send articles out to reviewers with the relevant guidelines, track response deadlines, and follow up as needed. Once reviews are received, you will format the reports to a consistent standard and save them to the shared Google Drive. We currently organise our workflow around Asana and Google Drive, and you'll work closely with the Content Editor to keep the review cycle on track. You will need to be someone who can manage several articles at different stages simultaneously and take pride in keeping things well-organised and on time.
Author support and proofreading
You will spend some of your time on proofreading and editorial tasks, including marking up corrections on PDFs and supporting the Content Editor with copy amendments during the production process. You will also act as a first point of contact for authors, providing clear and friendly communication to support them through the publication process – from submission through to final publication. You will be expected to respond to author queries professionally and promptly, escalating where needed, and to help maintain a positive experience for contributors to the journal.
Wider publishing support
You will spend some of your time supporting wider publishing activity across the College, including uploading and updating content on WordPress and carrying out other publishing-related tasks as and when required. Beyond your core responsibilities, you will also participate in team meetings and be encouraged to take part in professional learning activities and training to maintain and develop your knowledge and skills.
About You
Editorial support for us means keeping our peer review process running efficiently and providing a positive, professional experience for the authors and reviewers who contribute to our journal.
You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We're looking for someone who is motivated by our vision and is passionate about publishing and supporting the work of teachers. Systems you would be using include Asana, Google Drive, WordPress and Adobe Acrobat (or equivalent PDF editing tools).
Skills and experience:
- Excellent written and oral communication skills, with a confident, professional email manner
- Strong organisational skills with experience of managing multiple tasks and deadlines
- Experience of delivering high-quality customer service to a range of external stakeholders
- Experience of, or interest in, proofreading and copyediting
- Experience of, or interest in, working in a publishing, editorial or academic environment
- Confidence using Google Drive and online content management systems (e.g. WordPress)
- An interest in the education sector and the support and development of teachers
As well as technical requirements, we are looking for people who:
- Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
- Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
- Learning and feedback oriented and keen to develop their skillset.
- Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and camera use is optional.
If you require any adjustments in order to proceed with an application please make a request.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The role of the Employment Consultant is to maintain effective relationships with employers and partner organisations to secure employment, training and vocational opportunities for service leavers and veterans. The role provides tailored support, advice and guidance to individuals with young needs who are in resettlement, helping them achieve sustainable vocational outcomes and successful transitions into civilian employment.
Who we're looking for
We are looking for a highly organised and motivated individual who enjoys building relationships and making positive impact. You'll be a confident communicator with strong interpersonal skills, able to engage effectively with a wide range of people, including employers, stakeholders and individuals seeking support. You'll be comfortable managing a varied workload, working independently when needed, while also contributing as part of a collaborative and supportive team.
Ideally you'll have experience in employer engagement, recruitment, account management or employment support, along with an understanding of labour markets and employment opportunities. You'll be passionate about helping people overcome barriers to employment and confident using IT systems, including Microsoft Office and CRM or case management systems. A full UK driving licence, access to a vehicle and a willingness to travel are essential.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the job description.
What's in it for you? Check out our benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
This is a varied role at the heart of our CORE team, supporting day-to-day operations, internal communications, staff information systems and organisational administration. You will help maintain our Staff Hub, coordinate internal communications, support onboarding and offboarding processes, and ensure staff have access to the resources, systems and information they need.
We are looking for someone who enjoys solving practical problems, improving systems and helping colleagues work effectively.
You will:
- Coordinate day-to-day office and operational administration
- Maintain and develop Spectra's Staff Hub and internal resources
- Produce staff newsletters and organisational updates
- Support staff onboarding and offboarding administration
- Coordinate equipment, systems access and organisational records
- Support organisational events and activities
- Work with colleagues to improve administrative systems and processes
- Support the effective use of Microsoft 365, SharePoint and other organisational systems
We are looking for someone with:
- Strong organisational and administrative skills
- Excellent attention to detail
- Experience maintaining records, systems or administrative processes
- Good written communication skills
- Confidence using Microsoft 365 applications such as Outlook, Teams, Word and Excel
- Experience working with shared information systems, intranets or document management platforms
- The ability to manage multiple priorities and work collaboratively across teams
Experience of SharePoint, Microsoft Forms, Microsoft Lists, Salesforce or similar systems would be an advantage.
This is an excellent opportunity for someone who enjoys combining administration, coordination, digital systems and internal communications in a people-focused organisation.
We are keen to receive applications from people with backgrounds and experiences that reflect the communities we work with. Selection will be based on the skills, experience and criteria set out in the job description and person specification.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a highly organised and proactive Executive Assistant to provide confidential, high-quality support to the President and Chief Executive Officer (CEO). This is a key role that enables senior leaders to focus on delivering the organisation's strategic priorities while ensuring the smooth running of their day-to-day activities.
In this role, you will:
- Manage complex diaries, schedules, meetings, travel arrangements, and competing priorities.
- Coordinate communications and correspondence, acting as a key point of contact for internal and external stakeholders.
- Prepare meeting papers, briefings, and other documentation, ensuring actions are tracked and followed up.
- Build effective working relationships with senior leaders, members, and external partners.
- Provide secretariat and administrative support to leadership meetings, projects, and governance activities.
- Identify opportunities to improve processes and contribute to an efficient, professional, and inclusive working environment.
About You
You will be an experienced Executive Assistant, Personal Assistant, or Administrator with a proven ability to deliver high-quality support in a busy and fast-paced environment. You must be organised, adaptable, and able to manage a varied workload while maintaining excellent attention to detail.
You will bring:
- Experience supporting senior leaders and managing multiple priorities simultaneously.
- Strong organisational, planning, and time-management skills.
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of stakeholders.
- The ability to handle sensitive and confidential information with discretion and professionalism.
- A proactive, solution-focused approach and a commitment to continuous improvement.
- Strong Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and Teams, with the ability to learn new systems quickly.
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Sunday, 9th of August. Please note that the closing date is subject to change, depending on the success of the recruitment process.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
Interviews for successful candidates will be held on Thursday, 20th of August in London.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
If you have any questions or would like more information about this opportunity, please contact the Royal College of Anaesthetists.
Applicants must reside and have the right to work in the UK. No agencies please.
In your covering letter (maximum 500 words), please tell us:
- Why you're interested in this role
- An example of supporting a senior leader through competing priorities
- What attracts you to working for the Royal College of Anaesthetists
The client requests no contact from agencies or media sales.
About Royal Brompton & Harefield Hospital Charity
Here at the Royal Brompton & Harefield Hospital Charity we fund, facilitate and champion world-class specialists to transform the lives of heart and lung patients. We provide clinicians, academics and researchers across London and beyond with the funding and resources they need to understand more, prevent more and treat more.
Our funding comes from the fundraising efforts of thousands of supporters as well as income generated by our investments in property and equity markets. We currently grant around £6 million each year – but we want to do more.
What you'll be doing
We are seeking a highly organised and proactive Programmes & Funding Officer to play a central role in providing administrative and operational support for the Charity's Special Purpose Funds (SPFs). This position is vital to ensure that all activity is recorded accurately, that systems run smoothly and stakeholders receive an exceptional level of support.
You will contribute to the development and delivery of a bespoke fundholder service, enabling fundholders to maximise the impact of their SPFs in advancing care for heart and lung patients.
What we're looking for
- Experienced administrator with a strong understanding of office systems and processes
- Excellent coordination and organisational skills
- Clear and confident communicator
- Experience establishing and maintaining effective working relationships with diverse stakeholders
- Comfortable juggling competing priorities with a practical, solutions-focused approach
- Proactive, hands-on approach and willingness to step in wherever needed
What we offer
Hours: 35 per week (full time)
Salary: £30,000 per annum
Contract type: Fixed-Term for 12 months (with the potential to transition to permanent)
Hybrid working (minimum 2 days per week in the office – 1 The Courtyard, 151 Sydney Street, London SW2 6NT, with occasional working at our hubs in the Royal Brompton and Harefield hospitals)
Our benefits package includes: 27 days annual leave + public holidays (pro rata); 6% contribution into pension scheme; life assurance cover; cash health pots; family leave policies that provide an enhanced level of pay; investment in your development; support for your physical and mental wellbeing including an employee assistance provider and access to GP, counselling and more.
How to apply
Please send a CV and cover letter (no more than 2 sides of A4) that details how you meet the requirements of the job description by 5pm on Monday 17th August 2026.
In-person interviews will take place on Monday 7th September.
Please note that as a charity dedicated to improving the lives of heart and lung patients, we require our staff to make a declaration about any relevant convictions and undergo a Disclosure and Barring service check, including an ID check.
If a sufficient number of high quality applications are received, we may close the opportunity earlier than the 15th June. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Ready to make every pound count in the fight against heart and lung disease? Apply now and help us transform patient care through exceptional funding management.
REF-230 014
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
-
Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
-
Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
-
Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
-
Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
-
Lead the production of statutory accounts and manage the annual external audit process.
-
Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
-
Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
-
Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
-
Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
-
Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
-
Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
-
Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
-
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
-
Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
-
Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
-
Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
-
Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
-
Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
-
Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
-
Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
-
Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
-
Act as an ambassador for Medair UK at all times when liaising externally and internally
-
Ensure consistent implementation of the Medair brand across all relevant activities
-
Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
-
Vocational qualification in business or financial management / administration desirable
Languages
-
Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
-
Significant experience in financial and office administration
-
Understanding of UK finance and governance and employment law
-
Proficient in finance packages, ideally Quickbooks
-
Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
-
Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
-
Effective people manager and strong leadership skills
-
Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
-
Capable planner, problem-solver and clear communicator.
-
Inspired by and in full agreement with Medair’s Christian values and ethos
-
Willing to contribute to the spiritual life of the team including prayer meetings
-
Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
-
Experience of charity leadership and governance
-
Experience in relief / development work
-
Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.



