Advocacy and information officer jobs

Job description  

Job title: Programme Manager (Surrey) 

Reports to: Head of Justice Programmes

Direct reports: x3 Advocate (Surrey)

Start date: TBC following successful completion of HMPPS vetting

Salary: £34,391.20 pro-rata per annum (FTE £42,989 per annum, inclusive of £3,990 Southeast weighting)

Working hours: Part time - 28 hours per week across 4 days

Contract: Fixed term until 31 March 2026 with the possibility of an extension, subject to funding

Location: Hybrid - minimum 1 day per week from Surrey Women's Centre (Woking)
 

Job Purpose

To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract and any other funded programmes in Surrey.

Key Responsibility Areas - 

1. Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
2. Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
3. Monitor case management systems to ensure accurate and timely data recording
4. Develop effective relationships with key stakeholders, such as commissioners, probation and local authority leads to ensure effective service delivery.

For the full job description, please download the recruitment pack.
 

Person Specification

• Experience delivering effective strengths-based case work support and advocacy to women
• Experience supporting or supervising staff/volunteers
• Working knowledge of good safeguarding practice 
• Good budget management understanding/knowledge
• Understanding of trauma-informed approaches
• Good knowledge of the issues faced by women affected by the criminal justice system 
• Experience working with external partners
• Understanding of equality, diversity and inclusion and a commitment to working in a way that promotes social justice and feminism

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

Internal title: Executive and Governance Administrator

Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at  least 1-2 times a year which will be paid for by the charity)

Salary: £34,453 Full Time

Hours: 35 per week (full time)

Closing Date: Sunday 19 July - 23.30

Contract: Permanent

About the role

This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.

About you

We are looking for someone with:

· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role

· Experience managing complex diaries across multiple senior stakeholders

· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings

· Experience working in a fast paced, often changing environment

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

Salary: £45000-£49000 p.a DOE

Hours: 37.5 hours per week

Reports to: Senior Insight Manager

Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery.

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office.

About the role:

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning.

What you will be doing:

As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships.

Key responsibilities will include:

• Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence
• Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement
• Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning.
• Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses
• Supporting coordination with Motability Operations on shared policy and research priorities
• Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective
• Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions
• Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time

Your experience:

You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making.

You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value.

You’re likely to thrive in this role if you:

• Enjoy synthesising research and data into compelling, accessible insight
• Are motivated by social purpose and improving outcomes for disabled people
• Have a strong interest in public policy
• Have a strong understanding of how evidence can be used to influence decision-making
• Are proactive, organised and able to respond quickly to emerging issues
• Are confident representing an organisation externally and contributing to policy discussions
• Like working collaboratively and building trusted relationships across teams and sectors

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Requirements

We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment.

Must haves:

• Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting
• Familiarity with government policy-making processes, consultations and/or parliamentary engagement
• Ability to synthesise complex information into clear, concise written outputs
• Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy
• Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies
• Strong written communication skills and confidence contributing to external briefings, reports or events
• A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience

Nice to haves:

• Experience working on disability, welfare, transport or social policy issues
• Experience supporting advocacy or public affairs activity using evidence
• Experience designing or managing rapid evidence reviews or insight products
• A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training.

Benefits

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. re

Part-funded by a generous donation from Backstage Trust, this is a new and pivotal role designed to transform Theatre Centre's fundraising capacity by strengthening systems, increasing income diversity, and building long-term financial resilience. The postholder will play a key role in helping the organisation capitalise on its artistic impact and case for support, while building momentum towards its 75th anniversary in 2028.

This role will keep us focused on our development strategy and will have support from across the whole company: the Board, Executive and the core TC team. We have been steadily building our foundations and have some good funding relationships in place, committed individual givers, a strong, evidenced case for support, some incredible stats and feedback and above all an inspiring and exciting programme of work to offer for young people, artists and teachers across the country.

Our Development Manager will help us to bring in resources so that we can continue share our high-quality, specialist work as far as we can. We see development as a collaborative effort and we understand the need for the whole team to support development, that effective fundraising needs to be resourced with realistic timelines and expectations.

About the Role

Contract type: Fixed term to March 2028

Hours: 30 hours per week (0.8 FTE) - we're happy to discuss flexible working patterns that work best for you.

Salary: £24,000 per year (based on £30,000 per year pro rata)

Location: This role can be hybrid or predominantly home based, with some time spent working with colleagues in the office. Theatre Centre is based near Three Bridges station at Unit 4 Crawley Business Centre, Stevenson Way, Crawley, RH10 1TN.

Job Requirements

• A strong affinity with Theatre Centre's mission and a passion for creating opportunities for young people through the arts.
• A values-driven approach, with commitment to equity, inclusion, social justice and environmental responsibility.
• Collaborative, open and transparent working style.
• Comfortable working in a changing environment.
• Proven experience of fundraising within an arts organisation.
• Strong strategic thinking skills.
• Good written communication skills, including the ability to develop compelling cases for support and reports.
• Good understanding of the financial context of this work.
• Experience of building and managing relationships with funders, donors and stakeholders.
• Strong organisational and administrative skills, including data management.
• Experience of monitoring and reporting to demonstrate impact.
• Ability to manage competing priorities, work flexibly under pressure, and meet deadlines.

Job Responsibilities

The Development Manager will lead delivery of a phased fundraising strategy:

Phase 1 - Foundation: Build on our strong systems and processes and give us consistency in fundraising delivery, including building a robust pipeline of Trusts & Foundations and developing place-based income in Crawley and the Gatwick area.

Phase 2 - Private Phase: Expand individual giving by deepening relationships, developing major donors, and securing multi-year funding partnerships.

Phase 3 - Public Bring together all strategic and fundraising priorities in our 75th year, amplifying them into a public campaign that advocates for our change-making work.

If you'd like more information you're welcome to visit our website and download the job pack.

We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer.

In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia.

You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams.

This is a 12 month FTC or on return of the substantive postholder

Key Responsibilities:

Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia

· Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice

· Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change

· Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King’s speech; General Elections

Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns

· Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels

· Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. ​

· Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies

Line Manage our Policy Campaigns Officer

· Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams.

· Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. 

Involve people affected by dementia in campaigns development and delivery

· Identify campaign champions and storytellers with lived experience who can advocate for change

· Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns

Research, insight and continuous improvement

· Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach

· Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc

· Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work.

Knowledge, skills and experience needed:

· Educated to A Level or equivalent 

· Experience of delivering successful national campaigns 

· Experience of building fruitful relationships with colleagues across organisations 

· Experience of developing impactful campaign strategies with clear policy rationale and creative tactics 

· Experience of writing compelling campaign communications 

· Experience of working with campaigners 

· Experience using CRM databases such as Raiser’s Edge and Salesforce and handling sensitive personal data 

· Line Management experience 

· Leadership experience at a management level 

· Experience of matrix working, across professional and operational boundaries 

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th July 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Director of Operations – Finance & Support Services
Dartington (& Torquay as required)
Working Hours: 37.5 hours per week, 52 weeks per year, ideally Monday-Friday 08.30-16.30
Salary: £51,663.00 - £59,597.00 per annum (DOE)

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for a Director of Operations (Finance & Support Services) to play a crucial role in our Central Support team. You will drive the sustainable growth and operational efficiency of the charity, directly contributing to our charitable impact.

You'll blend your financial expertise with your keen eye for operational oversight in this hybrid role, ensuring our resources are managed effectively to benefit the young people and families we support.

Who we are:

Since 1996, we've been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

What you’ll do:

Finance

- Manage and maintain all financial aspects of the charity, including (but not limited to), budgeting, forecasting, reporting, ledgers, balance sheets, bank reconciliations, debtor accounts, cash flow management, insurances, property and procurement.
- Take a lead on the development of financial and fundraising processes and strategies.
- Manage and be the main point of contact for all aspects of ESFA and DfE funding compliance and reporting.
- Lead a small team to deliver outstanding support to the charity and act as a key financial advisor to managers across the organisation.
- Produce clear and concise monthly management accounts and provide financial insights to senior managers and the Board of Trustees.
- Working closely with external auditors, prepare and oversee our year end accounts.

Operations

- Ensure that charity governance and compliance is upheld, by contributing to record maintenance, managing registers and supporting with reviews of policies and procedures.
- Work with our external IT partners to manage our technology. You will make sure that the correct infrastructure, systems and processes are in the right place at the right time.
- Lead on IT security for the charity, implementing regular reviews to monitor compliance.
- Act as the Data Controller and manage all areas of data protection regulations, always prioritising data security.
- Develop and review charity policies as necessary, ensuring they align with best practices and legal requirements.
- Ensure compliance of Health and Safety policies, liaising with external advisors to maintain safety within the workplace.

Last but not least, we are looking for someone that is an advocate for people with learning disabilities and shares our common goal of making sure the people we support achieve their best lives with us. You may not be involved in the day-to-day work with our service users, but the work you will do is vital to the success of our charity.

What we're looking for:

You'll be a motivated and experienced professional who is passionate about making a difference. You should be:

- ACCA/CIMA/ACA part-qualified with significant experience (or fully qualified is a bonus!).
- A proven leader with the ability to inspire and develop a team.
- An expert in financial management, from budgeting to reporting.
- An excellent communicator who can clearly explain complex financial information to all audiences.
- Experienced in managing a broad portfolio, ideally including Health and Safety, IT, or facilities.
- Knowledgeable about governance frameworks and risk management.

If you are a strategic thinker with a hands-on approach and a desire to contribute to a vital cause, we would love to hear from you.

We're passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

- An hourly rate above the Real Living Wage
- A holiday entitlement of 33 days’ holiday (inclusive of bank holidays)
- A fully funded DBS check and update service to ensure a smooth onboarding process
- Access to valuable resources including an employee assistance program to support your mental and emotional health

Building a diverse and safe team:

At Lifeworks, we're committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who meet the job criteria, and we guarantee qualified candidates with disabilities an interview.

Lifeworks is committed to safeguarding and promoting the welfare of children, young people and adults at risk. To achieve this commitment, we will ensure the continuous development, improvement and review of robust safeguarding processes and procedures that continuously promote a culture of vigilance in respect of safeguarding within our organisation. All staff undergo Safer Recruitment checks which include pre-employment checks, reference checks, and a DBS check with Barred List checks (where applicable).

Early applications encouraged!

This vacancy is scheduled to close on the 19th of July, but may close earlier if suitable candidates are identified. So, to ensure your application is considered, ensure you apply early!

The interview format will consist of 3 parts; a formal interview assessment, a short presentation and a Q&A with staff members. If you are selected for interview, further details will be shared ahead of the above date.

Apply today and tell us why you'd be a great fit for our team.

Please note that this role was previously advertised as Operations Manager. We ask that previous applicants of this role need not reapply.

We’d appreciate no contact from agencies regarding this role. We are only accepting direct applications.

Job Title: Freelance Programme Manager

Contract: Freelance / Self-employed. 12 months fixed term contract (with potential to extend)

Time Commitment: Approximately 4 to 6 hours per week. 

Location: Remote with occasional attendance at meetings and events 

Hourly Rate: £25

Reports to: Chair of the Board of Trustees

About Us

The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.

We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.

The Role

AOTOS is seeking an experienced programme manager to lead delivery and further development of our existing programme of training for its members and the wider singing teaching community. 

Key Responsibilities

• Develop and deliver AOTOS’ programme of training and CPD in line with board strategy and member needs.

• Developing an annual programme plan and budget for approval by the board

• Be the face of AOTOS’ events and teacher development programme, including hosting online and in person events and conferences

• Review, develop and manage our Essentials teacher training course, including recruiting, training and managing course leaders

• Report against relevant KPIs for the programme, providing regular reports to the board of trustees

• Engage with AOTOS membership to understand training needs to feed into the board for future programme development

• Sourcing and booking venues and speakers for national conferences (currently two per year)

• Working with Operations Manager and Communications Officer to ensure programme operations and communications run effectively

• Other duties as required and agreed with the Chair of the board 

Person Specification

Essential

• Understanding of AOTOS and its mission

• Skilled and experienced singing teacher

• Experience in event planning and production

• Experience of course/learning pathway design

• Evidence of sustained commitment to maintaining personal CPD

• Evidence of ability to meet deadlines, plan in advance and manage a variety of different objectives and outputs

• Ability to monitor activities and collect data and other evaluation metrics

• Ability to work independently and in a team

• Ability to network and make contacts

• Confident presenter and ability to be the ‘face’ of AOTOS events

Desirable

• Knowledge of current voice pedagogy research

• Knowledge of a broad range of singing teaching styles, contexts and singing genres

• Experience managing a team

• Hands-on experience of teacher training

• Experience of reporting to a board of trustees

• Understanding the role and nature of a CIO

• A large network of connections within singing teaching practice and research

Hours and Working Pattern

• Approximately 4 to 6 hours per week (may vary seasonally depending on event workload)

• Flexible working pattern 

• Additional hours may be required to attend meetings and events. Any additional hours will be remunerated in addition to standard hours and at an agreed rate depending on nature of the work

The Sands Insights Network is an online community of bereaved parents who want to use their experience and knowledge to shape Sands work to make maternity and neonatal care safer.

The Network sits within the Saving Babies Lives team which focusses on using evidence, including from parents, to drive improvements in maternity and neonatal safety. The Network also facilitates parents’ involvement in Sands policy and campaigning work, as well as external projects seeking to include people with experience of baby loss.

Main Purpose of Job 

1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents 

2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them 

3. Ensure the involvement activities are monitored, evaluated and impact is captured and shared

4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making

Principle Tasks and Responsibilities 

1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents 

• Grow the network. Engage potential new members and oversee screening and onboarding processes.

• Create a welcoming space with signposting to enable new and existing network members to navigate and make best use of the platform. 

• Maintain the network as a safe space for bereaved parents. 

• Promote the platform and its impact to Sands audiences. 

• Create and embed Equality, Equity, Diversity and Inclusion (EEDI) principles throughout the network and proactively ensure the membership is diverse in experience and background as the network grows.

• Work with Research Manager to ensure appropriate risk management and safeguarding protocols are in place and followed. 

• Work with the Research Manager to co-create governance policies/agreements with the network members.Moderate user activities and take actions where needed if policies are breached. 

2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them 

• Working with Sands teams and with external groups, identify opportunities for PPIE involvement, to provide a continuous range of options for parents to engage with. 

• Engage with network members to develop the community, and create activity based on their needs. 

• Share opportunities with the Network, encouraging and supporting involvement from members. 

• Create a dynamic and interactive atmosphere on the platform, building and maintain relationships with network members, and generating enthusiasm and a sense of purpose. 

• Encourage and facilitate activity within project groups on the network to ensure activities proceed and are constructive and inclusive. 

• Develop and share tools and resources to support parents with the skills and information they may need to be positively involved in research and improvement projects.

• Lead some involvement activities, including discussion groups, interviews and collaborative working. 

• Work with the Research Manager and the membership of the network to develop and implement a policy for reward and recognition for both internal and external opportunities. 

3. Ensure the involvement activities are monitored, evaluated and impact is captured

• In partnership with the Research Manager develop and embed a framework for monitoring and evaluating activities. 

• Summarise and share findings and outcomes of network projects, feeding into research, service and policy development. 

• Provide regular reports on impact and share those across Sands.

4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making

• Build relationships with external stakeholders; support network members to influence people and organisations outside Sand directly, including decisionmakers, influencers, research groups or research funders.

• Represent network members externally and advocate for their involvement and inclusion in research and improvement programmes. 

• Represent Sands at external events, meetings and activities, helping to build Sands’ reputation as a leader in the field of working in partnership with bereaved parents.

General 

• Undertake any other duties commensurate with the role as required by the Research Manager, Head of Saving Babies Lives team and the CEO.

• Work flexibly and collaboratively with colleagues across the organisation to achieve shared goals. 

• Always maintain strict confidentiality. 

• Adhere to all Sands policies and procedures. 

• Undertake all mandatory training as required. 

• Participate actively in annual appraisals and personal development

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

The Outside Outspoken Navigator supports men as they leave prison or another secure setting and begin rebuilding their lives in the community. This role provides intensive, practical case management, helping individuals navigate the challenges of release by connecting them with services such as GP practices, housing, benefits, employment, and wider community support. The aim is to reduce barriers, promote stability, and help people establish a positive foundation for the future.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual 

harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.

The Community Development Worker creates opportunities for connection, belonging, and peer support. This includes facilitating drop-ins, creative activities, coffee mornings, and other community spaces where survivors can meet others with shared experiences in a safe, trauma-informed environment. The team also provides regular check-ins for people waiting to access other services, helping them stay connected and supported while they wait.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

Main purpose of job:To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata.

Contract: This will be a permanent contract.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  10am Friday 24th July 2026 

Interviews:  Week beginning 3rd August 2026

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

At the outset, the main responsibilities of the post will be:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
• To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services.
• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
• To seek and respond to referrals from a variety of internal and external sources.
• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
• To identify and respond to any safeguarding concerns
• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
• To cover the enquiry line and the office phone and deal with enquiries as required.
• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
• To attend regular team meetings and to work with colleagues to further the objectives of CARA.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
• To be administratively self-servicing.
• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

MERSEYSIDE YOUTH ASSOCIATION LTD

Is seeking to recruit the following:

Youth Hub Intensive Mentor

(Black, Asian, and Minoritised Communities Engagement)

 Hours:

 28 per week

(May Include Evening and Weekend Work)

 Salary:

£27,391 - £30,103 p.a. (Pro Rata) - MYA Grade 5 Point 17-20

Fixed Term Funded to 31st May 2027

Youth unemployment remains a major challenge, and we're looking for a passionate Youth Hub Mentor to help young people from Black, Asian and Minoritised Communities overcome barriers and move into employment, education and training.

As part of MYA's friendly and energetic Youth Hub team, you'll build relationships in local communities, provide one-to-one mentoring, and connect young people with opportunities that can change their lives.

This is a varied, hands-on role where you'll:

· Deliver outreach and engagement in communities.

· Support young people to build confidence, skills and aspirations.

· Work closely with employers and partners to create opportunities.

· Provide tailored mentoring and support young people into employment.

· Help young people sustain and succeed in work.

We're looking for someone who is approachable, proactive and committed to making a genuine difference.

If you're passionate about supporting young people and tackling inequality, we'd love to hear from you.

Join MYA and help change lives across Liverpool City Region.

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

If you are interested in this post please visit our website and complete the online application.

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications: Midnight Wednesday 15th July 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook.