237 Area operations managers jobs

Who we are

Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.

Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.

Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.

As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.

About the role

As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.

Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.

This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.

There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.

Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.

You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.

This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.

Who we are looking for

We are looking for an established senior social care leader with significant experience leading complex care and support services.

You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.

You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.

Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.

Your leadership style will matter just as much as your experience.

We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.

You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.

Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.

The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.

Help widen access to education while gaining hands-on experience across governance, finance, events, systems and strategy in a national charity.

Join Classics for All as our Operations Intern and develop the skills, confidence and experience to launch a career in the charity, education or cultural sectors.

Operations Intern
£23,088 per annum (30 hours per week, 0.8 FTE)
Fixed-term until September 2027 | Hybrid working | London

Do you enjoy bringing order to complexity, spotting ways to improve how things work, and helping people succeed?

Classics for All is looking for an enthusiastic and organised Operations Intern to join our small, ambitious team. This is a rare opportunity to gain hands-on experience across the full breadth of charity operations while helping us expand access to Classics education for young people in state schools across the UK.

You'll work directly with our Chief Executive and colleagues across fundraising, communications, programme delivery and operations. Rather than being confined to a single project, you'll gain exposure to how a national charity actually works: from supporting trustee meetings and finance processes to helping run events, improving systems and maintaining our Salesforce database.

No two days are the same. One day you might be preparing papers for a trustee meeting, processing invoices or supporting organisational planning. The next you could be helping coordinate a national event, improving administrative processes or ensuring our data is accurate and up to date.

We designed this role as a developmental opportunity for someone looking to build a career in the charity, education, cultural or non-profit sectors. You'll receive support, mentoring and practical experience that will help you develop highly transferable skills in project coordination, governance, administration, finance and organisational management. 

Why join Classics for All?

Classics for All is a national education charity working to ensure that every young person, regardless of background or postcode, has the opportunity to explore the ancient world through language, culture and history. We support schools across the UK to introduce and sustain Classics, helping young people develop confidence, curiosity and cultural understanding. 

Our team is collaborative, supportive and mission-driven. You'll join us at an exciting time as we develop a new organisational strategy and build on the impact we've already achieved supporting schools and teachers across the country. 

We're looking for someone who:

• Enjoys organising information, processes and tasks.
• Has excellent attention to detail.
• Likes solving problems and finding practical solutions.
• Communicates clearly and professionally.
• Is curious, proactive and keen to learn.
• Wants to gain experience across multiple areas of charity operations.
• Shares our commitment to educational opportunity and inclusion.

We particularly welcome applications from people who may not see themselves reflected in the traditional image of Classics.

You do not need to have studied Classics and there definitely won't be any Latin tests. We're interested in your potential, motivation and willingness to learn. We warmly welcome applications from people of all backgrounds and especially from groups currently underrepresented within the Classics community.

What we offer

• A genuinely varied role with meaningful responsibility from day one.
• Direct exposure to charity leadership and governance.
• Structured support and development opportunities.
• Flexible and hybrid working.
• Employee Assistance Programme.
• Generous annual leave plus Christmas closure period.
• The opportunity to help shape educational opportunities for young people across the UK.

AMAZING ADMIN ASSISTANT WANTED FOR OUR BRISTOL OFFICE

If you are highly organised, with a can-do attitude and capable of managing a busy and varied role, with high levels of urgency, and if you can support our Practice Manager and our busy team of lawyers onsite in our Bristol Office, we want to hear from you! This is not a legal support role, but you will be helping to ensure our law firm runs smoothly, and our legal teams can deliver the best service to our clients.

Person specification:

• An interest in our ethos and the firm’s commitment to defending civil liberties, anti-racism, equality and social justice.
• Can demonstrate a proactive approach in managing tasks and making improvements.
• Great IT skills – ability to type, computer literacy and the ability to learn and teach our systems, including Office365.
• An ability to communicate effectively and to work cooperatively as part of a team.
• An ability to prioritise tasks.
• An ability to write clearly in plain English.
• Excellent organisational and time management skills.
• Superb attention to detail.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to our clients. We recruit based on merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.

This is a permanent, full-time position. Salary: £25,000 per annum.

How to apply

Please visit the recruitment page on our website, and send your CV and cover letter as described. Applications received any other way will not be processed.  

In your cover letter, please say how you satisfy the person specification, giving examples where possible. Your experience can come from paid employment, voluntary or campaigning work, life experience and/or special interests relevant to the post.

Please quote the job reference 2026/08/BRAA in the subject line of your email and please complete our equal opportunities form  https://forms.gle/TPPjqwHG9qS4c4WX8

Closing date: 4pm Friday 16 October 2026. Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview on either 22 or 23 October 2026.

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to support, deliver and manage our outdoor based development programmes. 

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the programme to a group of young people, including managing and supporting activity days and residential adventures throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Completing the day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in activity based and outdoor environments, as well as away from this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - the role includes attending occasional trips staying away from home, and monthly weekend days working on activities. If you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• The role is home-based, located in or with close proximity to Wiltshire and Somerset

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.

The Application Form should be returned to:

Abigail Hinds, Operations Coordinator 

Applications Closing Date: Friday 9th October at 9am

Shortlisted candidates will be notified by 5pm on Friday 9th October

Interview Date: Thursday 15th October, Frome, Somerset

A second interview will be held for selected candidates on Tuesday 27th October in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

The role oversees financial planning, budgeting, forecasting, restricted fund management, audit and year end processes, investment oversight, HR administration, and operational workflows. It also supports the modernisation of financial systems and digital processes to ensure efficiency and good governance.

The Finance Manager liaises with all areas of the Society and acts as the senior financial adviser to the Director, Treasurer, SMT and trustees. They attend and provide reports to the Finance, Audit and Risk Committee and Council, attend SMT meetings as required, and line manage the Finance and Operations Officer. 

Main Responsibilities

Strategic Financial Leadership

• Lead financial strategy, reserves planning, long term forecasting and financial modelling.
• Embed financial insight into organisational decision making across all departments.
• Provide financial analysis and advice to SMT, Director, Treasurer and trustees.
• Support the modernisation of financial systems, digital workflows and reporting structures.

Financial Governance and Compliance

• Ensure compliance with OSCR, HMRC, SORP, VAT, PAYE and statutory reporting requirements.
• Lead statutory submissions including OSCR returns, HMRC filings and annual compliance documentation.
• Maintain and strengthen internal controls, including segregation of duties, dual authorisation and documented procedures.
• Lead development and annual review of finance policies, SOPs and internal control frameworks.

Audit and Year End

• Lead preparation of year end accounts and manage the audit process.
• Liaise with auditors, ensuring timely provision of information and implementation of post audit adjustments.
• Present audited accounts to Council and ensure compliance with statutory deadlines and reporting cycles.

Investment Oversight

• Liaise with investment managers.
• Oversee investment reporting, reserve fund monitoring and alignment with financial strategy.
• Ensure investment movements and dividends are accurately recorded.

Management Reporting

• Produce monthly management accounts, departmental reports, restricted fund reconciliations and projections.
• Provide quarterly financial reports to trustees, including trend analysis, variances and strategic indicators.
• Oversee accuracy and integrity of financial data within Sage and integrated systems.

Budgeting and Forecasting

• Lead annual budgeting with SMT, Director and Treasurer.
• Provide monthly budget monitoring, variance analysis and recommendations for corrective action.
• Support project managers with financial planning for restricted fund applications and reporting.

Restricted Fund Oversight

• Ensure accurate reconciliations, funder aligned reporting and compliance with donor conditions.
• Support fundraising staff with financial information for bids, stewardship and donor reporting.

HR Oversight

• Oversee HR administration delivered by the Finance & Operations Officer.
• Ensure accurate timesheet collation, leave management, staff records and compliance with HR policies.
• Support SMT with HR-related financial planning including salary budgeting and workforce planning.
• Liaise with external HR providers as required.

Operational Oversight

• Oversee procurement, supplier management and administrative workflows.
• Ensure operational systems support efficiency, compliance and digital working.
• Provide oversight of membership financial processes within S360 and ensure financial integration with Sage.

Leadership

• Line manage the Finance & Operations Officer, providing direction, support and professional development.
• Provide financial guidance to SMT, trustees and project leads.
• Attend SMT, Finance, Audit & Risk Committee and other committees as required.
• Champion a culture of financial accountability, continuous improvement and organisational efficiency

To apply visit our website for more information. 

Help shape the future of CEOE

The Centre for Education Operational Excellence (CEOE) is entering an exciting new phase — we are now looking for an experienced operational leader to help build the next chapter of CEOE’s growth. You’ll play a pivotal role in building a more integrated, resilient and scalable organisation, reinforcing the foundations for long-term growth.

CEOE brings together ISBL, Solutions, Research and International. As CEOE enters an exciting new chapter, we’re looking for a leader who can connect the Group, strengthen how we operate, and turn new opportunities into sustainable, consistent, high-quality delivery.

Reporting to the Chief Executive Officer, you will lead cross-Group operational coordination. Your skillset will transform how we work, reduce duplication and key-person dependency, improve management information, support technology-enabled change and create more capacity for strategic leadership and growth.

You will be someone who can

· Lead organisational change and operational transformation in a complex environment.

· Bring teams, systems and processes together across different areas of activity.

· Move confidently between strategic thinking and practical implementation.

· Use data, technology and continuous improvement to improve efficiency and service quality.

· Build trusted relationships and influence senior colleagues with sound judgement.

Your opportunity

This is a pivotal opportunity to shape how CEOE operates and support its next phase of development. In your first year, you’ll help build an integrated operating model, drive our technology roadmap, strengthen organisational resilience and create the foundations for sustainable growth. 

Ready to help shape CEOE’s next chapter? Here’s how to apply

Please submit your CV and a two-page cover letter explaining your interest and how your experience meets the person specification. For more information, please contact our recruitment partners Propelo.

Applications close at 23:59 on Thursday 24 September 2026.

Application sifting will take place on Friday 25 September, with interviews during the week commencing Monday 28 September 2026.

CEOE welcomes applications from people with diverse backgrounds and experiences and is committed to a fair and inclusive recruitment process.

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

Accreditation Manager        

Salary: £58,000p.a.

Contract: Permanent

Hours: 37.5 hours per week 

Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.

As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.

We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.

Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know. 

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity. 

Interviews will be held via MS Teams on 14 or 15 October 2026. 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

Job Summary 
The Service Manager - Z House will provide operational leadership for Z House, Caring in Bristol’s emergency accommodation service for young people aged 18–25 experiencing housing crisis. 

The Service Manager will be responsible for ensuring that Z House is a safe, welcoming, well-managed and psychologically informed service, where young people are treated with dignity and supported to move towards greater stability and appropriate longer-term accommodation. 

You will lead the day-to-day operation of Z House, overseeing referrals and placements, safeguarding with support from our Safeguarding team and risk management, staff and volunteer practice, accommodation standards, partnership working and service development. 

The Service Manager role will combine operational management with a strong focus on relationships and practice. You will work closely with the young people using Z House, the wider Caring in Bristol team and partners across Bristol to ensure that the service responds effectively to individual needs while contributing to our wider ambition to prevent and reduce homelessness. 
 
The role will also have capacity to lead or contribute to the development and delivery of additional accommodation or youth-focused projects that sit within the scope of Z House and Caring in Bristol’s Support Services. This may include developing new provision, responding to emerging needs and opportunities, and working with partners to extend or adapt our accommodation offer. 

Reporting to the Head of Support Services, you will be part of the wider Support Services team and will contribute to the development of Caring in Bristol’s approach to accommodation, youth homelessness and early intervention. 

Key responsibilities 

• Lead the day-to-day operation of Z House, ensuring the service is safe, effective, welcoming and responsive to the needs of young people experiencing housing crisis.

• Manage the referral, assessment and placement process, making appropriate decisions about suitability and ensuring risks and support needs are identified and managed effectively.

• Oversee safeguarding practice within Z House, ensuring concerns are identified, responded to and escalated appropriately and in line with organisational procedures.

• Lead the development and implementation of effective operational systems, policies and procedures that support high-quality and consistent service delivery.

• Manage and support staff and volunteers involved in Z House, creating a positive, inclusive and reflective culture and ensuring people have the information, training and support they need to work safely and effectively.

• Build strong relationships with referral partners and organisations across Bristol, ensuring young people can access appropriate specialist support and move towards suitable longer-term accommodation.

• Develop effective pathways with the wider Caring in Bristol support offer, ensuring Z House guests can access appropriate support around housing, independent living and other areas of need. 

• Budget responsibility Manage the Z House budget effectively, ensuring expenditure is appropriately monitored, controlled and managed within agreed financial parameters. 

• Lead or contribute to the development and delivery of new projects and service developments within the scope of Z House and Support Services, responding flexibly to emerging opportunities, funding and identified needs 

Job title: Services Manager (Maternity Cover)

Salary: £44,558 – £45,895

Hours: Full-time 37.5 hours per week (part time or flexible working options considered)

Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales

Contract: Fixed term – 9 months from December 2026

Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families?  You will also have the opportunity to contribute to our services development and continual improvement programme.

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.

• Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For further information, including the full job description for the role, please refer to the candidate pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.

To arrange an informal conversation about the role, please contact Kirsty Gronow 

No agencies please.

The successful candidates will be subject to an enhanced DBS check.

Head of Finance & Operations 

A leading health-focused membership body is looking for an experienced Head of Finance & Operations to join its senior leadership team.

This is the lead finance role within the organisation, with a broad remit spanning finance, facilities, procurement and operations. You’ll provide strategic leadership and challenge, ensuring resources are used effectively while helping to shape financial strategy, improve systems and processes and support organisational transformation.

Key details:

· Salary: £78,131 – £87,344

· Full-time – 35 hours per week

· Largely remote – just one day per week in the Central London office, usually Wednesdays

· Lead the organisation’s financial strategy, planning, reporting and compliance

· Oversee budgeting, forecasting, reserves, cash and longer-term scenario planning

· Provide strategic financial advice to the Leadership Team, Council and Finance, Risk & Audit Committee

· Lead business partnering and ensure senior stakeholders have meaningful financial insight to support decision-making

· Oversee facilities, procurement, business continuity and key operational projects

· Lead a team of nine, including three direct reports

We’re looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant senior leadership experience across finance and operations. You’ll need experience of leading transformation and cultural change, developing long-term finance and operational strategies, and leading high-performing teams. Strong technical knowledge across areas including FRS102, Charity SORP, VAT, payroll and tax is also important.

Benefits include:

· Annual pay rise in line with inflation, with eligible colleagues also moving up a scale point within their grade

· 12% employer pension contribution

· Flexible working, supporting a wide range of arrangements including varied hours and condensed weeks

· Hybrid working – just one day per week in the office (usually Wednesdays), with the remainder from home

A great opportunity for an experienced senior finance leader looking for a broad, strategic role combining finance and operations, with significant organisational influence and excellent flexibility.

Closing date: 2nd October

Please send your CV for further consideration.

Support, Guide and Lead Services That Change Lives

This is your opportunity to provide leadership to services that make a real difference to people, families and communities across Lancashire. Join a values-led organisation where your leadership will help shape services, support talented teams, and create positive, lasting change.

At New Era North West, we believe everyone deserves the opportunity to thrive. For over 40 years, we have worked alongside children, young people, adults and families to reduce inequality, improve wellbeing, increase opportunities and build stronger communities. Through our work in employment, skills and education, health and wellbeing, and family and community services, we help people overcome challenges, build resilience and achieve their potential. 

As our Charitable Service Lead, you will provide strategic and operational leadership across our charitable services, ensuring they remain high quality, responsive and focused on delivering meaningful outcomes. Working closely with the CEO, Operations Manager and Leadership Team, you will provide direction, guidance and support to service managers and practitioners, enabling them to deliver high-quality services that achieve positive outcomes for the people and communities we serve. You'll play a key role in developing confident, capable teams, fostering a positive and supportive culture, and ensuring our services continue to make a lasting difference across Lancashire. 

This role offers the opportunity to influence the future direction of a respected and growing organisation. You'll lead and support passionate teams, develop strong partnerships, and help create a positive workplace culture where people feel valued, supported and empowered to do their best work. We're looking for someone who can inspire others, bring people together, and balance strategic thinking with a practical approach to leadership.

What We Offer

• Salary: £38,428.46 per annum 
• Contract: Permanent, full-time (37 hours per week)
• Location: Burnley, Lancashire, with travel across service areas required (essential car user) 
• Annual Leave: 32 days per year 
• The opportunity to shape and influence services that improve lives and strengthen communities.
• A supportive, values-driven culture built on Care, Support and Belief.
• The chance to work alongside committed colleagues who are passionate about making a difference.
• A senior leadership role where your ideas, experience and vision can have a genuine impact.

If you are passionate about creating opportunities, supporting communities and leading services that deliver real social impact, we'd love to hear from you. Join us and help challenge inequality, strengthen communities and transform lives.

Every grant you win becomes someone's first conversation in English, their first step into a job interview, their first time speaking up at a housing tribunal.

English for Action (EFA) is looking for a Partnerships Manager to grow the funding that powers our free, participatory ESOL classes for around 400 migrants across London. Our classes don't just teach English, they build the confidence and collective power people need to organise around housing and employment rights.

About the role

Working closely with our Fundraising Lead, you'll take real ownership of relationships with trusts, foundations and corporate funders, while helping shape how we diversify our income going forward. This is a role with genuine scope to bring your own ideas and see them through, not just execute someone else's plan.

You will:
- Write compelling grant applications, funding proposals and reports that win and retain funding
- Research and build a realistic pipeline of trusts, liveries and corporate foundations
- Develop and maintain strong relationships with existing donors and prospects
- Contribute to EFA's fundraising strategy, including newer income streams such as statutory, corporate, individual giving, membership and events
- Liaise with our Executive Team, Hub Leads and Project Managers so funding proposals stay grounded in what's actually happening in our classrooms and communities
- Maintain accurate donor and grant records on Donorfy, and support monitoring and evaluation of project outcomes

About you

You don't need a degree, and you're not expected to tick every box, nobody does. We're looking for someone with a track record of successful grant writing, strong research and relationship-building skills, and the organisation to manage multiple funding deadlines at once. Knowledge of the UK charity sector and UK trusts and foundations is essential; experience with public sector or EU education funding is a bonus.

If you have lived experience of migration and/or learning English as an additional language, we'd love to hear from you and how you'd like to draw on it in this role.

About EFA

English for Action provides free, participatory, empowering ESOL classes for migrants in London, spaces where students build community and organise collectively around issues like employment and housing rights. We're a national centre of good practice for a radical, participatory approach to ESOL, and we share this approach through training, research and partnerships. We're a team of 11 staff, a wider team of volunteers, and 7 trustees, run through shared leadership rather than a CEO, decisions are made collaboratively, and we aim for our structure to reflect that.

What we offer

- 22.5 hours (3 days) a week, mostly remote, with just monthly in-person meetings in London
- 28 days' annual leave (pro rata) after probation, plus bank holidays, plus a full week's paid closure over Christmas
- 6% matched pension contribution
- Enhanced sick pay, and enhanced maternity/paternity/adoption/shared parental leave
- Wellbeing allowance and full entitlement to leave for sickness, including mental ill-health
- A genuinely flat, non-hierarchical culture with collaborative decision-making on strategy and practice
- Tech and cycle scheme, and actively encouraged continuous personal development

Equal opportunities

EFA particularly encourages applications from people of colour, who are currently underrepresented at EFA and across the charity sector, and from people who have experienced moving to the UK or have English as an additional language. Where two or more candidates are of equal merit, priority may be given to a candidate from a less well-represented group. Please let us know about any access or other requirements we can accommodate.

Closing date: 11.59pm, Wednesday 30th September 2026
Skills test: w/c 5th October 2026 (writing and budgeting)
Interviews: Friday 9th / 16th October 2026

Questions before applying? Email Gina Rodriguez (HR Lead)