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We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants. 

ABOUT US

Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.

Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.

HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.

ABOUT OUR SERVICES

We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.

Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:

• Legal advice appointments with HMC advisors and external specialist partners

• Casework appointments with staff and specialist volunteers

• Holistic advocacy appointments delivered by our volunteers

Our team supports an average of 350 people across all our service areas.

ABOUT THE ROLE

The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.

Main duties

• Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.

• Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.

• Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.

• Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.

• Provide training to HMC’s volunteers on housing and destitution issues.

• Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.

• Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.

• Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.

Partnerships

• Develop links and partnerships with other organisations to enable effective joint working.

• Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.

• Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.

• Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.

Additional responsibilities

• Administrative tasks relevant to the post

• Help to cover the work of the team during absences

• Contribute to HMC’s housing and destitution guides and signposting materials

• Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.

• Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality

• and diversity, equity and inclusion

• Work collaboratively with other HMC staff, volunteers and professional advisors

• Participate actively in staff meetings, and other meetings as may reasonably be required

• Attend HMC Trustees’ meetings as required

HOW TO APPLY

If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.

Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.

We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.

Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.

The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.

PERSON SPECIFICATION

E = Essential, D = Desirable

Experience

E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.

E – Experience of providing support, supervision and training to volunteers

E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.

E – Track record of working in a team in a highly pressurised, front-facing environment.

D – Experience of maintaining effective working relationships with a wide range of agencies

D – Experience of recording and reporting outcomes to funders

Knowledge / Skills

E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.

E – Understanding of the UK asylum support provisions.

E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.

E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).

D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.

D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.

Personal

E - Highly effective communication and interpersonal skills.

E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.

E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.

E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.

E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).

Summary of Main Duties and Objectives of the Job:

· Assist in planning and delivering outreach activities.

· Supervise outreach staff and volunteers.

· Build relationships with community partners.

· Monitor and report on outreach performance.

· Deputise for the Group Manager when required.

· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.

Support the Group Manager to :

· Design and implement outreach strategies to engage diverse communities.

· Develop community-led projects and initiatives that promote mental health and wellbeing.

· Ensure service user voices shape outreach and development activities.

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

 

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

The role is a full time and fixed term contract until July 2028 to cover a secondment vacancy. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

We are looking for an Academic Representation and Communities Coordinator to support and develop our academic representation system and empower students to make positive change at UCL.

The postholder will work with more than 2,200 Academic Representatives across UCL, helping them develop leadership skills, connect with one another, and effectively represent the academic interests of students. They will deliver training and development opportunities, build relationships with faculties and departments, and help create vibrant academic communities at departmental level thought representation initiatives.

Do you have experience of delivering training and development opportunities that engage and empower volunteers or student leaders? Do you have knowledge of student engagement, democratic structures, volunteering or representation systems and experience of building effective relationships with a wide range of stakeholders?

If the answer is yes, then we want to hear from you.

Manager – Our Place and Our Voice
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours per week
Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects)
Contract Period: Permanent
Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Manager for Our Place and Our Voice leads AoD’s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond.

The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Operating Officer, the postholder ensures that AoD’s values of co-production and Disabled leadership are embedded throughout the organisation.

Main Responsibilities

1. Lead, plan and coordinate AoD’s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives.

2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people.

3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively.

4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people.

5. Promote co-production practice across AoD’s services, working with other managers to embed user involvement in service design and review.

6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability.

7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact.

8. Manage budgets within agreed limits and support financial planning and reporting to the CEO.

9. Prepare and submit funding applications and tender bids (in conjunction with the CEO) to support programme sustainability and growth.

10.  Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection.

11.  Represent AoD positively at external meetings, forums and events, promoting our work and values.

12.  Work collaboratively with other AoD departments to promote shared learning and inclusive practice.

General Responsibilities

• Work in line with AoD’s aims, values and the Social Model of Disability.
• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• You do not need to meet every point to apply. We welcome applications from Disabled people and value a wide range of experience, including lived experience of disability.
• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours.

Closing Date: Friday 9th October 2026 (3pm)
Interview Dates: Thursday 15th October 2026
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £26,805.75 - £27,464.70

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA937

Main Purpose and Scope of the Job:

The focus of this role is on preventing domestic abuse by providing support, advice and assistance to adults in the community who have experienced or are at risk of domestic abuse.

• Providing safety planning, support, advice, and assistance to adults in the community supporting them to keep safe in and maintain their current or new accommodation.
• Working to empower and support all victims and survivors of domestic abuse to make positive choices.
• Working in partnership with Southampton IDVA service to deliver Pippa (Prevention, Intervention and Public Protection Alliance) providing initial advice, information and guidance to victims, professionals, and family members.
• Identifying and assessing the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Where necessary, escorting clients attending court, Job Centre or local authority appointments, and on occasion accompanying clients back to their home with a police escort to collect belongings.
• Developing individual support plans to meet individual risks and support needs that client’s face, regularly review cases ensuring that all agencies are meeting the needs of clients. Ensuring effective liaison with agencies regarding case management.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

We are seeking an experienced leader to support and the assist the Board of Trustees to carry out the objectives and fulfil the mission of Roshni Ghar.

Job Title: Chief Executive
Contract: Permanent, 35 hours per week
Salary: £42,000 per annum
Location: Office based, Keighley BD21 2JH
Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees 
Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.
Disclosure: The successful applicant will be required to have an Enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)
Exemption: This post is restricted to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. (Due to the nature and sensitivity of the client group, it is an occupational requirement that the post holder be a woman. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.).

About Us

Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District.

We utilise a service user informed approach that promotes recovery and well-being through participation, inclusion, and choice.

We help to tackle inequalities and promote equality and diversity in partner organisations.

We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.

Our core services

We provide culturally and spiritually sensitive support for ethnic minority women experiencing mental and emotional distress, empowering them to engage more responsively with mainstream and other relevant services where they may experience barriers.

We do this through 1 to 1 key working, group work, including peer group support, promoting a better understanding of mental distress and mental health promotion and illness prevention, signposting and working with other services to promote the equality and diversity agenda.

We support and enable an active service user voice not only in developing our own services, but also in service development for other health and social care organisations.

We encourage social inclusion and promote access to educational and vocational opportunities.

We also provide a safe space for women to explore issues relevant to their mental health and well-being.

Key objectives of the post

The new CEO will enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar, work within and promote the service user led ethos of Roshni Ghar.

They will maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women and exceed the current funding levels in order to expand the organisation. They will continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services and continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.

Key areas of responsibility

• To have overall responsibility for operational, service and performance management issues.
• To provide support and help assist in the development of all members of Roshni Ghar.
• To be responsible for ensuring an excellent level of communication between all stake holders of Roshni Ghar.
• To be responsible for modelling and encouraging an attitude of trust, support and respect towards and between all parties involved in the organisation.
• To take overall responsibility for developing, implementing and reviewing policies and to ensure that all policies relating to induction and training are adhered to.
• To work alongside the Board of Trustees to continuously improve quality standards and the reputation of Roshni Ghar.
• To work closely with the Company Secretary and Chairperson to ensure that all actions are taken in accordance with the Articles of Association and applicable charity and company law.
• To participate in regular supervision and line manage a number of staff, students and volunteers

The CEO will work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan, as well as alongside the Board of Trustees to seek out, develop and evaluate new business opportunities. They will seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.

This role will also improve and develop effective relationships with partner organisations, establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector and actively endorse and positively promote Roshni Ghar across all aspects of the media.

Management responsibilities will include ensuring financial sustainability and growth of the organisation and ensuring that Roshni Ghar continues to meet the high standards set by Funders. The CEO will be responsible for all activities relating to human resources and work alongside the Board of Trustees to develop and implement all organisational policies and procedures. They will also actively ensure that all feedback procedures and communications are operating effectively and perform any other tasks as identified by the Trustees, and commensurate with the grade of this position.

The successful candidate will have a relevant professional qualification, proven experience in leadership and developmental management in one or more organisations, experience of managing Budgets, Risk, Quality and safety as well as experience of leading outcomes-based management processes. They will be able to speak Urdu, Punjabi or Bangla , will have worked in a mental health setting with ethnic minority women and will be familiar with changing statutory care funding requirements and the social, medical and public health models of mental health.

Essential skills and abilities for this position include resilience, high level interpersonal and relationship building, communication and presentation skills, financial scrutiny, people management skills, interpersonal and relationship building skills alongside data analysis, reporting and data use.

The CEO will be committed to service-user involvement in the design, delivery and review of services, an inclusive approach which welcomes and relates to people from many different backgrounds, have a positive attitude towards those with mental health difficulties and able to respect and value people unconditionally and an optimistic and motivational for people with mental health difficulties.

The closing date for this position is 23:59 on Tuesday 6th October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.

No agencies please.

Are you passionate about creating lasting change in communities?

We are seeking an inspiring, compassionate and strategic leader to become our next Chief Executive Officer.

This is an exciting opportunity to lead a well-established charity that is committed to improving lives, empowering communities and creating opportunities for people to thrive. As our CEO, you will work alongside a dedicated Board of Trustees, staff, volunteers, partners and local communities to shape the future of the organisation, ensuring we continue to deliver meaningful impact while remaining financially sustainable and true to our values.

We're looking for someone who believes in the power of communities, values collaboration and inclusion, and can inspire others to help us achieve our purpose.

About the Role

As Chief Executive Officer, you will provide visionary leadership and be responsible for the overall strategic direction, governance and operational management of the charity.

You will:

• Lead the delivery of our vision, purpose and values, ensuring everything we do reflects our commitment to the communities we serve.
• Develop and deliver an ambitious strategy that responds to local need while building a sustainable future for the charity.
• Champion community voice and lived experience, ensuring the people we support are at the heart of decision-making.
• Inspire, support and develop our staff and volunteers, creating an inclusive, positive and empowering culture.
• Build trusted relationships with funders, commissioners, partners and local stakeholders, acting as an ambassador for the charity.
• Lead fundraising and income generation, securing grants, contracts and new opportunities that enable our work to grow and flourish.
• Ensure excellent governance, financial stewardship, risk management and compliance with charity law and regulatory requirements.
• Provide strategic leadership for safeguarding, ensuring robust policies, procedures, training, and reporting arrangements are in place and that the organisation maintains a strong culture of safeguarding and wellbeing.
• Oversee the effective delivery and evaluation of our programmes, ensuring we continue to demonstrate meaningful outcomes and impact.
• Work closely with the Board of Trustees to support good governance, strategic planning and organisational development.
• Providing appropriate oversight of CLP’s trading subsidiary, CLP Homes, ensuring effective governance, financial management and alignment with the charity’s objectives.

About You

You will be an experienced and values-led leader with a genuine commitment to social justice, equality and community development.

You will bring:

• Experience of leading within the charity, voluntary, community or social enterprise sector (or significant transferable experience with a strong commitment to the sector).
• A successful track record of strategic leadership and organisational development.
• Experience of securing income through grants, contracts, fundraising or partnership development.
• Strong people leadership skills with the ability to motivate, support and develop teams.
• An understanding of charity governance, safeguarding, risk management and regulatory compliance.
• Sound financial awareness and experience of budget oversight.
• Excellent communication and relationship-building skills, with the confidence to represent the charity externally.
• The ability to balance strategic thinking with a practical, hands-on approach.
• A collaborative leadership style that empowers others and promotes inclusion, innovation and continuous learning.

Why Join Us?

This is more than a leadership role—it's an opportunity to make a lasting difference.

You'll lead a passionate team that believes in the power of people and communities. Together, you'll help shape services that respond to local need, influence positive change and create opportunities for individuals and families to reach their full potential.

If you are motivated by purpose, inspired by partnership working and excited by the opportunity to lead a charity with ambition, we'd love to hear from you.

The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.

This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.

Key Responsibilities

Billing and Data Management

• Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.

• Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).

• Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.

• Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.

• Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.

• Prepare and maintain accurate audit trails for all transactions.

Collections and Customer Relations

• Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.

• Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.

• Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.

• Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.

Reconciliation and Reporting

• Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.

• Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.

• Produce insightful analytical reports on billing to assist in long-term financial planning.

• Support external audits and provide all necessary documentation related to fees and revenue.

Systems, Innovation, and Process Improvement

• Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.

• Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.

• Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.

• Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.

• Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.

• Develop and document best practices and standard operating procedures to ensure efficiency and consistency.

Teamwork and Collaboration

• Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.

• Provide support and training to other team members on billing processes and systems.

• Contribute to a culture of continuous improvement, collaboration, and customer service.

Qualifications and Experience

Essential

• A professional qualification in the accounting and finance field or equivalent.

• Substantive experience in an accounting, billing, or accounts receivable role.

• Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).

• Advanced Excel and data reconciliation skills.

• Strong understanding of financial controls and internal audit practices.

• Awareness of Anti-Money Laundering (AML) principles and responsibilities.

• Excellent interpersonal and cross-cultural communication skills.

Desirable

• Experience in the education sector, particularly within an international or independent school.

• Familiarity with financial aid administration, bursaries, or corporate billing.

• Experience managing large account portfolios (500+ customers).

• Knowledge of UK accounting standards and charity finance compliance.

Key Competencies and Attributes

• Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.

• Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.

• Analytical Thinking: Able to interpret and reconcile complex financial data.

• Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.

• Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.

• Compliance Awareness: Understands financial, AML, and data protection responsibilities.

• Team Player: Collaborative, supportive, and approachable.

• Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.

This is an exciting opportunity for someone who loves working with people, building relationships and turning great ideas into successful fundraising activities. You will lead and develop an engaging programme of community and events fundraising, with responsibility for generating £180,000 of income in 2026, with continued growth in future years.

You will play a key role in helping us meet the increasing demand for our services, ensuring that our fundraising activity not only generates vital income but also builds a strong and engaged community of supporters.

We’re looking for someone who is energetic, creative and passionate about fundraising and who enjoys bringing people together.

You will ideally have experience of community fundraising, events fundraising, income generation or a similar role, with a proven ability to build relationships and deliver against financial targets.

Why work for us?

The benefits of working with us include 25 days of pro-rata annual leave plus bank holidays, additional leave during the Centre’s closure between Christmas and New Year, a pension scheme, carer’s leave policy, training and development opportunities, work-life balance flexibility, and a strong emphasis on staff wellbeing. We also have an on-site cafe that serves delicious cakes!

How to apply

To apply for this post, please provide a full CV together with a 1 page supporting statement, explaining how you meet the person specification and demonstrating your experience and expertise is relevant to this role.

The closing date for applications is Sunday 20 September 2026.

The interview date will be Thursday 24 September.

Governance Officer Predominantly Remote | Temporary Contract to December 2026 | £15.93 - £17.58 per hour

Looking for a governance role where you can make an immediate impact while supporting senior leaders, trustees and key committees within a well-established national organisation?

We are seeking an experienced Governance Officer to join a busy and collaborative team, providing high-level governance and administrative support across executive and committee functions. This is an excellent opportunity for someone with previous governance, committee or board support experience who enjoys working with senior stakeholders and ensuring governance processes run smoothly.

The Role As Governance Officer, you will play a key role in supporting governance activities, coordinating meetings and ensuring effective decision-making processes across the organisation.

Key responsibilities will include:

• Coordinating executive and committee meetings from planning through to follow up
• Preparing agendas, meeting packs and supporting documentation
• Producing high-quality minutes and maintaining action logs
• Supporting governance and compliance activities
• Assisting with trustee and volunteer appointment processes
• Managing governance records, correspondence and documentation
• Building effective relationships with senior stakeholders, trustees and committee members
• Monitoring progress against agreed actions and governance workstreams
• Supporting a range of governance projects and initiatives as required

About You To be successful in this role, you will have:

• Previous experience supporting board, committee or governance meetings
• Excellent minute-taking skills, with the ability to produce clear and concise records of discussions and decisions
• Strong organisational skills and the ability to manage competing priorities
• Experience preparing agendas, papers and reports
• Excellent written and verbal communication skills
• The ability to work independently and use your own initiative
• Strong stakeholder management skills and confidence working with senior leaders
• Excellent attention to detail and a professional approach to handling confidential information
• Good Microsoft Office skills, including Outlook, Word, Excel and Teams

Experience within governance, company secretariat, charity, membership, public sector or regulated environments would be advantageous.

What's on Offer

• Predominantly remote working
• Opportunity to work closely with senior leaders and trustees
• A varied and rewarding governance role
• Collaborative and supportive team environment
• Immediate start available
• Full-time temporary contract until December 2026

Rate: £15.93 - £17.58 per hour
Location: London (with occasional office attendance required)
Contract: Temporary until December 2026
Hours: Full-time

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role: You will work with local residents to bring about positive change for North Leatherhead, by supporting community-led activities, growing local leaders, and facilitating residents’ engagement in decisions affecting this community.

Pay: £32,136 a year (pro rata).

Contract: permanent contract, subject to a 4-month probationary period.  

Hours: 4 or 5 days a week, including occasional evening and weekend working, to be agreed with the successful applicant.

Location: LCH, Kingston Road, Leatherhead. KT22 7PX. Not suitable for remote working.

 

Background

Leatherhead Community Hub (LCH) has employed a Community Development/Engagement Worker since 2022, building relationships with local residents and listening to people’s concerns and hopes for North Leatherhead. This has led to the development of a number of successful community-led activities, including our weekly non-contact boxing and football training sessions for children and young people. More recently, we set up a Residents’ Panel and carried out a large-scale Community Survey, to help ensure that LCH is always listening to local residents and guided by local priorities.

This role is a vital element of LCH’s strategic vision for the next three years and beyond:

· cultivating community – offering a safe space for community activities that strengthen mutual support networks.

· growing capability - equipping local residents with the skills and confidence to bring about positive change in their community.

· fostering connections - acting as a focal point for collaborative working between local charities, agencies and businesses.

Our community development work is particularly focused on “growing capability”, recognising the importance of focusing time and energy into listening, encouraging and empowering others, and offering opportunities for local residents to get involved through volunteering, training, and working with us.

LCH is always seeking to be shaped by the desires and needs that arise within the community, by bringing people’s ideas into action and giving residents a voice in decisions affecting the local area. As a charity, we are also working towards residents being involved in every aspect of the governance of LCH, whether as trustees or on the management and operations teams.

Context

North Leatherhead is in the top 10% most deprived neighbourhoods in Surrey, with relatively high rates of poverty, economic inactivity, poor physical and mental health, and social isolation; all these issues have been exacerbated by the lack of community provision and damaging impact of the closure of the children’s centre and other community buildings in recent years.

Leatherhead Community Hub (LCH) was set up in July 2020 as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving our partner organisations a permanent base from which to offer critical support to local residents. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,500 visitors a month to our affordable café and the many other community activities run by LCH and other community groups.

Description of role:

We are looking for someone who is capable of running community projects, but who is keen to involve others and gains most joy and satisfaction from developing leaders and volunteers from within the local community and seeing them grow and succeed in their roles.

In this role, you will be responsible for engaging and empowering the residents of North Leatherhead to facilitate positive change for the local community, by:

1)   overseeing existing community projects, and encouraging the involvement of local residents in supporting, running, and leading these projects;

2)   equipping local residents with the skills and confidence to initiate and run new community-led events and activities;

3)   facilitating and growing our Residents’ Panel to play a key role in the governance and running of LCH, with a view to appointing several trustees from the local community.

4)   promoting dialogue and collaboration between local residents and service providers, enabling people to have a greater say in decisions affecting the community;

5)   supporting the management team and trustees in prioritising LCH’s resources to best serving the desires and needs of the local community.

6)   subject to experience, we would also like the postholder to help with, or lead on, our social media alongside volunteers from the local community - although this is not an essential requirement for this role.

You will be employed by Leatherhead Community Hub, using the Hub as a base for networking, capacity-building, and community-led activities, whilst also reaching out and making connections with other sections of the local community. This role will require you to have a regular presence at LCH and in the wider community.

You will work closely with local service providers and other community organisations, including the council, housing association, and GP practices, as well as LCH’s core partners: Citizens Advice Mole Valley, EDGE Disability, Good Company Surrey (Foodbank), Link 2030, Mid-Surrey Community Fridges, The Gathering Church, and The Hive (a creative arts project). You will help promote a collaborative and participatory approach to supporting the community, seeking to ensure that local residents are directly engaged in initiatives aimed at meeting the needs of the North Leatherhead community.

You will be member of LCH’s Management Team, and line managed by the Managing Director, Tom Sefton, with advice & support from one of our Trustees and Co-Founders, Jenny Moore, who has worked in this community for over 20 years.

This role is partly funded by a multi-year grant from the National Lottery’s Reaching Communities Fund, which includes a number of specific objectives which you will be responsible for delivering, including: growing our youth sports projects, supporting more community-led activities, establishing our Residents’ Panel; and increasing local representation on our Board of Trustees. 

 Requirements of the postholder: 

Essential:

· Excellent listening skills – friendly and approachable, with the ability to connect with people from a wide range of backgrounds and make them feel supported and valued.

· A proven ability and desire to motivate and support people to use and develop their strengths and skills for the benefit of the wider community.

· Good networking skills and experience of working well with other organisations to achieve positive change for the community.

· Experience of volunteering and/or working in a range of community settings.

· Strong organisational and time management skills, and good IT skills.

· A positive and creative approach to work – able to handle new or competing demands and work on own initiative without close supervision.

· A willingness to work flexibly, including occasional evening and weekend meetings and events.

· A firm commitment to the vision, mission and values of LCH.

Desirable:

· Previous experience of working as a community development worker or similar role. 

· An understanding of the principles of asset-based community development and/or other participatory approaches to community development.

· Experience of training and supporting volunteers.

· Demonstrable experience in developing and running community-led events and activities, in a voluntary or paid capacity.

· Experience using social media to raise awareness, engage local communities, and promote activities or events.

· Experience of living, working and/or volunteering in the local area.

How to apply:  Please send your CV and a cover letter (no more than 400 words), explaining why you would like this role and how you meet the job requirements.

 Posted on: 24th August 2026

Closing date: 23rd September 2026

Interview date: 30th September 2026

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Fundraising Research Officer.

This is a unique opportunity to join the Fundraising Team at Yorkshire Wildlife Trust, and we can’t wait to have you on board. As a member of a dynamic and fast-paced team, you’ll provide critical support in researching and mapping our internal and external networks, in addition to delivering essential work to grow the Trusts philanthropic portfolio.

A curious and inquisitive mindset is key to this role, with a desire to fact find and build connections across Yorkshire and beyond. You will have a natural skill for data processing and communication, whilst also being able to creatively interpret your findings and write reports. You will lead, develop and implement research processes and cooperate collaboratively with colleagues of all levels. You will have your finger on the pulse of fundraising sector trends and be able to provide insight in risk research, due diligence and marketing. We are a very creative and ambitious team, and so a common-sense approach to problem solving and enthusiasm are essential for success in this role.

Research skills are essential to this role, and so an undergraduate degree is required, with desired experience at postgraduate level, too.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: Sunday 4th October at midnight

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Interview date: Tuesday 20th October

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.

We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.

We are looking for an inspirational new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. You may be an experienced CEO or have the skills and determination needed to step up into the role. We are looking for someone who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Location: Somerset Heritage Centre, Brunel Way, Norton Fitzwarren, Taunton, TA2 6SF
Salary: £39,909
Hours: 37 hours per week, Monday to Friday (occasional evening and weekend work)
Contract: Permanent

To apply please complete the South West Heritage Trust application form which can be found together with the recruitment pack in the links at the bottom of this advert. Please note that CVs are not accepted as applications

About the role

South West Heritage Trust is seeking an experienced and motivated Fundraising Manager to help strengthen our long-term financial sustainability and grow our charity fundraising activity. This is an exciting opportunity to join the Trust at a key point in its development and to shape our approach to fundraising as our first dedicated fundraising professional.

Working closely with colleagues across the organisation, the Fundraising Manager will identify and secure funding from trusts and foundations, develop opportunities for individual giving and legacy support, and establish effective systems and processes to support successful charity fundraising. The role will build a strong pipeline of funding opportunities to support exhibitions, learning programmes, collections work and the Trust’s wider strategic priorities.

This post sits within the Central Services team and reports to the Head of Development and Partnerships.
The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £5 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.

We are committed to building an organisation as diverse as the communities we serve. Your application for this role will be welcomed whatever your background and regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership.

If you would like to have an informal discussion or experience any difficulties with the recruitment process, please contact Ann Bradford (HR and Governance Manager)