Care management jobs
Purpose of the role
The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.
Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.
Key responsibilities
1. Legal and policy analysis
a. Produce high-quality analysis of immigration, asylum and nationality law and policy.
b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.
2. Parliamentary and influencing work
a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
b. Draft consultation responses, briefings and evidence submissions.
c. Assist in engagement with parliamentarians, officials, peers and external organisations.
d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
e. Contribute to ILPA’s influencing activity through written and oral advocacy.
3. Member engagement and sector support
a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.
c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.
d. Promote knowledge-sharing across the immigration and advice sector.
4. Legal project delivery
a. Ensure project outputs are delivered on time and to the required standard.
b. Contribute to monitoring, evaluation and funder reporting where required.
5. Information management and publications
a.Ensure legal and policy information is accurately stored, organised and retrievable.
b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.
6. Organisational contribution
a. Support cross-team working with training, content and litigation colleagues.
b. Contribute to organisational planning, learning and continuous improvement.
c. Undertake other duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Legal Director
Key working relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Chief Executive and Trustees
Person specification
Essential
· Appropriate post-qualification experience in immigration, asylum or nationality law
· Strong legal analysis, judgement and drafting skills
· Ability to communicate complex legal information clearly in writing and orally
· Experience of legal or policy work within immigration law
· Excellent organisational skills and ability to manage competing deadlines
· Ability to work independently and collaboratively
· Commitment to ILPA’s charitable objectives
Desirable
· Experience working with parliamentarians or government departments
· Knowledge of parliamentary process and legislative scrutiny
· Experience of project management or grant-funded work
· Experience supervising staff or supporting junior colleagues
The client requests no contact from agencies or media sales.
The Social Media Executive is a brand-new role to the organisation, offering a fantastic opportunity for the successful candidate to make the role their own. You will help raise the profile of the Leadership Skills Foundation and engage audiences through social media, supporting our objectives to build visibility, credibility and engagement.
This flexible role is ideal for someone looking to apply and expand their social media expertise. You will be responsible for combining creativity, strong communication skills, relationship management, and organisational ability, to deliver social media plans and content that make a real impact for the organisation and the young people we support.
Previous experience of producing social media campaigns and content that delivers results is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working.
This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to build relationships with our centres, strengthen how we celebrate the value our programmes, and celebrate the impact they have on the lives of young people.
You will be a highly creative and organised individual, with a keen eye for detail, a passion for social media, and the ability to produce engaging content that resonates with our audiences. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department.
The Social Media Executive role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.
Role purpose:
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To develop and deliver social media plans to contribute to wider Marketing and Communications objectives.
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To create compelling content that supports the realisation of the organisation’s new business and retention targets.
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To work with internal and external stakeholders to gather compelling content.
Main duties and responsibilities:
- Planning: Develop and deliver comprehensive social media plans across platforms. Assist with social media strategy and execution to support organisational objectives. Support with the integration of plans into wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans.
- Content creation: Develop and schedule engaging content applying broad platform experience (including LinkedIn, X, and Facebook, with the potential to expand to other platforms)
- Community management: Monitor channels, respond to comments, DMs, and mentions, foster positive interaction and manage the brand’s online reputation.
- Performance analysis: Track and analyse social media performance using data insights, and present results, learnings and recommendations. Refine plans based on performance.
- Relationship management: Build positive working relationships with internal teams and external partners, supporting collaborative content creation and delivery.
- Research and insight: Monitor trends, audience insights and competitor activity to inform content and continuous improvement.
- Equality, compliance and governance: Embed equality and diversity requirements both within our promotional activities. Comply with Data Protection Act 2018, GDPR, and Accessibility requirements in all working practices maintaining confidentiality, integrity, availability, accessibility, accuracy, currency and security of information as appropriate.
- General responsibilities: Support with digital marketing activities when required, ensuring alignment with overall marketing objectives. Undertake such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade, and undertake any other tasks as directed by the Line Manager (or nominee).
Skills, experience and knowledge
Required/essential:
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Social media experience: Knowledge of current social media platforms, algorithms, trends, and best practices. (E)
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Strategic thinking: Ability to develop and implement effective social media plans aligned to organisational objectives. (E)
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Creative thinking: Creative flair and ability to produce visually appealing content. (E)
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Organisational skills: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E)
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Communication skills: Excellent written and verbal communication skills with an ability to adapt content to different audiences and formats. (E)
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Relationship management: Ability to work collaboratively with internal and external stakeholders. (E)
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Analytical skills: Ability to interpret data and report on KPIs. (E)
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Software: Experience using social media management and scheduling tools (e.g. Hootsuite, Meta Business Suite or similar). (E)
Desired:
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Support influencer outreach and collaborations. (D)
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Design or video editing skills (e.g. Canva, CapCut or similar). (D)
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Overview of post:
This is a 12-month paid internship starting in March 2026, supported by the Jack Petchey Internship
Programme. The successful candidate must be available to take up the post by Monday 23rd
March 2026. This internship is designed to provide a structured learning and development
opportunity for someone interested in building a career in the youth, charity, and/or community
sector. The post-holder will gain specialist knowledge working with unpaid Carers and their
families, as well as exposure to how the broader health, social care, and education sectors
operate.
The post-holder will support the delivery of activities and breaks for Young Carers (YCs) and
Young Adult Carers (YACs), including social, educational, and wellbeing groups, groups which
support YC and YAC personal development, create opportunities to build friendships and peer
support networks as well as provide time out from caring roles.
They will help raise awareness of Young Carers by attending e.g. outreach events and school
assemblies alongside staff, will contribute to identifying new YCs, and undertake a specific
project focused on engaging more YACs aged 18–25. This project will involve researching their
needs and preferences and piloting activities to meet these.
Through Sutton Carers Centre’s support and the additional opportunities provided by the Jack
Petchey Internship Programme, this internship offers a high-quality, developmental experience
for someone starting out in the sector. It could be particularly rewarding for someone who has
lived experience of caring and/or wants to develop specialist knowledge and skills in this area.
Principal Tasks
Activity Delivery
• Support the planning, organisation, and delivery of creative, educational, therapeutic
and/or social group activities, workshops, and trips for YCs and YACs.
• Attend school assemblies and other outreach events with colleagues to raise awareness
of Young Carers and help identify new referrals.
• Encourage YCs/YACs to participate in the planning and shaping of activities, including
through forums and feedback.
• Contribute to creating safe, inclusive, and positive environments where YCs/YACs feel
valued and supported.
Young Adult Carers Project
• Lead a time-limited project to engage YACs (18–25), engaging with currently identified
YACs about their interests and barriers to participation.
• Design and pilot a programme of activities and breaks based on findings, with support
from colleagues.
• Contribute ideas of how we can identify and support more YACs.
• Share learning and recommendations with the wider team to inform future service
delivery.
Learning and Development
• Take part in regular supervision, induction and a structured training programme,
including safeguarding, project planning, group work, and communication skills.
• Shadow colleagues across Sutton Carers Centre to build knowledge of Carer support
and wider health and social care systems.
• Receive mentoring to support professional and personal development.
Partnerships and Networking
• Work alongside staff to liaise with schools, colleges, and other community organisations,
as well as colleagues in social care and health settings.
• Build relationships with external partners, providing opportunities to network with other
organisations and potential employers.
• Help promote SCC’s activities through newsletters, social media, and events.
Monitoring and Evaluation
• Support the collection of feedback and monitoring data from activities and events.
• Assist with record keeping, reporting, and communications.
Policies & Procedures:
• Carry out the above duties with due regard at all times to the Equality, Diversity &
Inclusion, Data Protection & Confidentiality, Safeguarding, Environmental, Business
Continuity, Health & Safety and all other policies and procedures of Sutton Carers
Centre.
Other Duties
• To attend and take advantage of managerial and/or peer supervision, team/staff
meetings and undertake appropriate training and any other professional or personal
development.
• To develop and maintain current and accurate personal knowledge of unpaid Carers’
issues and any statutory or legislative changes.
• To participate in staff meetings, staff forums and training events.
• To be flexible with your availability for working hours, as the role will include very
occasional, weekend and evening work, for which you will receive TOIL.
• To work as part of an overall team, contributing to the development of the Centre and
participating in activities, fundraising and promotional events.
• To undertake other duties as appropriate to the post, as agreed with your Line
Manager.
Developmental Opportunities
As part of the Jack Petchey Internship Programme, (information here) the post-holder will also
benefit from:
• An individual £1,000 training budget.
• A dedicated professional mentor for independent advice and guidance.
• Four personal development workshops during the year.
• The opportunity to be part of a peer support network of interns across London and
Essex.
• Participation in Action Learning Sets with other interns.
• Attendance at a programme launch conference and an end-of-programme
celebration.
In addition, the intern will:
• Gain experience of working directly with YCs and YACs.
• Benefit from working within a passionate, ambitious and supportive team environment as
well as a wider community of Sutton organisations determined to effect positive change
for young people and their families.
• Develop skills in activity planning, delivery, and evaluation.
• Learn about safeguarding, equality, and inclusive practice.
• Build competencies that will form a portfolio of evidence for future roles in the youth,
charity and health and social care sectors.
This Job Description is not prescriptive; it outlines the key tasks of the post-holder and
is subject to change in consultation with the post-holder.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive on initiative and balance kindness and understanding with strong organisational skills? Can you support 24 older women to move from temporary accomodation to their new homes?
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.
We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey. Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford. Their new homes are expected to be ready in July 2026. The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.
We're a small friendly team who are currently flexibly hybrid working. This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court. The rest of the work could be carried out from home if desired. From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.
The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the new site if wished.
You’ll bring:
- excellent people skills, and the ability to build trust with a wide range of people
- an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
- the ability to work proactively and independently using your own initiative
- a strong commitment to safeguarding.
We can offer:
- hybrid working
- a salary in the range of £35K – £37.5K pro rata
- membership of the Social Housing Pension Scheme (defined contribution)
For more information please see the full job description and person specification attached.
.
Independent living for older women in housing need
The client requests no contact from agencies or media sales.
Are you ready to bring client stories to life and make a real impact across a national charity?
Do you have the experience to build strong relationships with teams across StepChange and manage stakeholder needs to deliver stories that meet shared objectives?
Are you ready to take responsibility for how sensitive stories are sourced, protected and shared, ensuring every voice is treated with care and integrity?
We’re looking for a Stories Officer to join our External Affairs team. In this role, you will help bring the experiences of people affected by debt to life, working with clients and colleagues to create authentic, impactful stories for campaigns, media, events and public communications.
What you’ll be doing
As Stories Officer, you will take ownership of StepChange’s storytelling function, working directly with clients and internal teams to ensure stories are delivered ethically, effectively, and in line with organisational objectives.
You’ll develop and maintain processes for sourcing, sharing, and managing client stories, balancing creativity with safeguarding and data protection requirements. You’ll work closely with colleagues across media, marketing, campaigns, partnerships, policy, research, and public affairs to deliver stories that meet their needs and help StepChange communicate with impact.
From interviewing clients with lived experience to co-creating materials for campaigns and public events, you’ll ensure every story is told safely, respectfully, and authentically. You’ll also help identify new storytelling opportunities.
This role is at the heart of StepChange’s External Affairs work. You’ll collaborate with a wide range of colleagues, manage ethical and safeguarding responsibilities, and help build a consistent, trusted approach to client storytelling across the charity.
About you
We’re looking for someone with experience in storytelling or content management within a charity or equivalent organisation. You’ll have hands-on experience engaging with people with lived experience and translating their stories into clear, compelling narratives.
Confident working with internal stakeholders, you’ll be able to manage multiple priorities, deliver stories that meet team needs, and maintain strong professional relationships across the charity. You’ll have a keen understanding of safeguarding, data protection, and ethical storytelling, ensuring that clients are always supported and respected.
You’ll be proactive, organised, and adaptable, with excellent verbal and written communication skills. A passion for storytelling and an interest in the debt advice sector will help you succeed and make a meaningful impact in this role.
Equality, Diversity, and Inclusion
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Working towards a society free from problem debt
The client requests no contact from agencies or media sales.
About Mesothelioma UK
Mesothelioma UK is a national charity dedicated to supporting anyone affected by mesothelioma, a rare and aggressive form of cancer caused primarily by asbestos exposure. Our mission is to help people live better and longer, champion equitable access to improved treatments, advance research, and amplify the voices of those living with mesothelioma. We are proud to provide specialist nursing, information, research, and advocacy services across the UK.
The Opportunity
As our founder and current CEO steps down, we are seeking a visionary and values-driven Chief Executive to lead Mesothelioma UK into its next chapter. This is a pivotal moment for the charity, offering the chance to build on our strong foundations and drive forward our ambitious strategy to improve outcomes for all those affected by mesothelioma.
About the Role
Reporting to the Board of Trustees, the Chief Executive will:
- Inspire and lead a high-performing team, including our unique NHS-based nursing network.
- Develop and deliver organisational strategy and operational plans.
- Ensure robust financial management and income generation.
- Build strong relationships with stakeholders including the NHS, donors, partners, and research teams.
- Act as an ambassador for the charity, raising our national and international profile.
- Uphold our commitment to equity, diversity, and inclusion.
About You
We are looking for an exceptional leader who brings:
- Proven experience at CEO, Director, or equivalent senior level in a non-profit or health sector environment.
- A track record in leadership, strategic planning, financial management, governance and fundraising.
- Strong people management and stakeholder engagement skills.
- Passion for our mission and values, with high ethical standards and integrity.
- The ability to inspire, motivate, and unite staff, volunteers, and partners.
What We Offer
- Salary circa £75,000 (negotiable, dependent on experience)
- 10% employer pension contribution
- Health Cash Plan & Employee Assistance Programme
- Flexible working arrangements
- The chance to make a profound difference to people’s lives
We are a national charity dedicated to supporting people affected by mesothelioma through expert care, information, and advocacy.
The client requests no contact from agencies or media sales.
The Talent Set are proud to be partnering with The Children’s Trust in their search for a Senior Trust Fundraising Manager. The Children’s Trust is the UK’s leading charity for children with brain injury and neurodisability. Based at their 24-acre specialist centre in Tadworth, they provide national neurorehabilitation, medical care, and special education. Every year, 40,000 children in the UK sustain a brain injury; currently, they can only reach one in four of those needing severe rehabilitation. They are on a mission to expand their impact and reach through their. 2030 strategy. The Senior Trust Fundraising Manager is an important role for the charity, managing existing income from trusts and expanding income from new donors.
Key Responsibilities:
- Reporting to the Head of High Value Philanthropy, you will lead a team to secure five- and six-figure gifts from grant-giving trusts and foundations
- Build and manage a robust pipeline of prospects through proactive research and intelligent cultivation
- Write persuasive funding appeals and build strong propositions by collaborating with teams across the charity
- Line-manage and develop the Trusts & Philanthropy Executive, fostering a high-performing, motivated team culture
- Champion and create best practice in stewardship to then implement a stewardship plan
- Work collaboratively with colleagues across high value, a small but effective team
Person Specification:
- A strong track record of securing trust and foundation income worth at least 5 figures, and successful management of a high-value portfolio
- Experience in prospect research and building pipelines from identification to stewardship
- Excellent relationship-building and communication skills, with the ability to engage a range of stakeholders both internally and externally
- Strong strategic planning and organisational skills.
- Ability to produce persuasive written materials and reports.
- A collaborative, adaptable approach with high attention to detail.
- Capacity to work independently and as part of a team to achieve targets.
What’s on Offer
Salary: £45,829
Location: Tadworth, Surrey (Hybrid: 60% onsite / 40% remote)
Part-time working considering
Interview dates
First stage interviews via Teams on the 19th and 20th February
Second stage interviews in person on the 26th February.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Part-time working considering
Interview dates
First stage interviews via Teams on the 19th and 20th February
Second stage interviews in person on the 26th February.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Corporate Partnerships
Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.
About the role:
In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners.
The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers and Director to take strategic decisions for wider benefit of the department.
Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.
About you:
You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales. Excellent donor stewardship skills in terms of account management of existing supports
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrator
We are looking for an Administrator to join the team, providing proactive executive and administrative support to the Chief Executive.
This is a part-time role, offering hybrid working.
Position: Administrator
Location: Stonehouse Gloucestershire/Hybrid (Onsite parking available)
Hours: Part-time (18 hours, ideally over 3 – 4 days, with 4 hours per week working from home)
Salary: £24,404 pro rata (£11,872 per year actual)
Contract: Permanent
Closing Date: 23rd February at 9am. This job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters
Interviews: Will take place on a rolling basis, so apply early.
The Role
You will provide administrative support to the Chief Executive, including diary and inbox management, coordination of fundraising/reporting deadlines, preparation of reports and Board papers, and administrative and communications support for the Dad Matters programme.
About You
We’re looking for someone who has:
- Experience in administration or PA/EA support.
- Experience preparing reports, presentations, and meeting papers.
- Experience with event management platforms (e.g. Eventbrite).
You don’t need to meet every single requirement in the job description. What matters most is that you are highly organised, detail-focused, interested in the work of the charity, adaptable, willing to learn, and a strong team player.
If this sounds like you, then apply today!
About the Organisation
Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.
We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.
You may also have experience in areas such as Admin, Administrator, Administration, Admin Officer, Support Administrator, Administration Officer, CEO Admin, CEO Administrator, Clerical. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 February 2026
Ref 7251
Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.
Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.
In this role, you will:
- Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
- Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
- Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
- Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
- Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
- Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.
About you
To be successful, it is important that you have:
- Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
- A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
- Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
- Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
- Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
- Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
- Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
- A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.
About Resolve
Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.
We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery.
We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.
With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.
Purpose of the Role
The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.
This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.
Salary: £35,000 – £40,000 (salary conditional on pending salary review)
Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)
Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)
Holiday: 36 days annual leave including bank holidays
Contract Type: Permanent
Reports to: Chief Executive Officer
Key Responsibilities
- Service Leadership & Delivery
- Team Management & Development
- Organisational Leadership
- Monitoring, Evaluation & Compliance
- Partnership & External Relations
Person Specification
- Proven experience in the homelessness or housing sector.
- Confident in engaging with vulnerable individuals, including those in crisis.
- Significant team and people management experience.
- Excellent communication skills – verbal, written and interpersonal.
- Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
- A values-driven approach and commitment to equality, diversity and inclusion.
- Ability to manage day to day operations and also think ‘bigger picture’ and longer term.
Why Join Us?
This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:
- Lead a passionate team at a time of growth and renewal.
- Shape and develop innovative homelessness and rough sleeping services.
- Work in a supportive, values-driven organisation in the heart of the local community.
Benefits
- Flexible working options to support a healthy work / life balance.
- An informal, friendly and supportive workplace culture.
- Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
- Free on-site parking or costs reimbursed.
- Enhanced 36 days annual leave entitlement (including bank holidays).
Creating a society where people are empowered to live their best possible lives


The client requests no contact from agencies or media sales.
Job Title: Regional Fundraising Area Manager
Location: Home Based covering the North of England, with frequent travel around the region and the UK including our London office and Teenage Cancer Trust units.
You will be required to attend fundraising events which may take place in the evenings and/or weekends and may occasionally be in areas with limited public transport options therefore we ask that applicants have access to a vehicle and a valid UK driving licence.
Hours: 35 hours per week
Contract type: Permanent
Salary: £46,979 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone with strong knowledge of Community Fundraising.
- A strategic leader with a proven ability to grow income and inspire teams.
- Someone with experience of leading, inspiring and managing a regional dispersed fundraising team to deliver and grow income.
- Someone with experience of leading projects that drives efficiency and continuous improvement of fundraising activities.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 07 February 2026, 1st stage interviews on 17 February 2026 online and 2nd Stage interviews on 25 February 2026 (location to be decided).
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
The Role:
• This is a key role in the South West region Operation team which works with Site Managers and the Rainforest Project team based in Devon to support and deliver the management of the Trust’s temperate rainforest sites, principally in Dartmoor and South Devon.
• The work will include carrying out on-site inspections and surveys, organising and supervising a variety of contracts, overseeing the work of volunteers and communicating with the public. The area has a lot of active harvesting, so a working knowledge of timber mensuration is desirable for the role.
• You will be responsible with planning, implementing, monitoring the financial management of budgeted woodland management programmes using contractors, agents and volunteers.
• The work will include carrying out on-site inspections and surveys, organising and supervising a variety of contracts, overseeing the work of volunteers and communicating with the public.
• Actively monitor and review the woodland management plans including woodland Condition Assessments, PAWS assessments, compartment record/species checks and site surveys throughout the South West.
• You will be responsible for optimising the engagement opportunities for visitors, local community and volunteers across the key sites to support with events such as community tree planting.
• You will be responsible for developing relationships with internal and external stakeholders to maximise income and grant aid potential to support ongoing projects and programmes.
• This role is based in Devon and will require the successful candidate to travel around the South West region.
The Candidate:
• Experience of land-based management in the forestry and conservation sector, managing and supervising contracts and contractors on site.
• Qualified to HND/degree level in forestry, land management or other related field would be desirable.
• Understanding of project management and the ability to coordinate multiple workstreams and ongoing contracts at one time and to budget. You’ll have a positive approach and be able to prioritise, manage your own time and meet targets to tight deadlines.
• Experience in carrying out on-site inspections and surveys, frequently conducting woodland condition assessments, PAWS assessments and record/species checks.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• Ability to engage with visitors, local communities and volunteer manage to support with events across the South West region sites.
• Knowledge of Health and Safety protocols, FSC and FISCA policies and procedures with the ability to supervise and manage adherence to these on a daily basis.
• Strong communication skills, both written and verbally being able to liaise with contractors, site managers and wider members of the team and support those around you.
• This role does require regular travel around the South West region. A full driving licence is required. A company car is provided with this role.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
First Stage Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
KEY RESPONSIBILITIES:
Supporting the CEO
- Assist and support the CEO in the fulfilment of his/her responsibilities, including (but not limited to):
- Diary and other contact management, meetings booking and confirmation, including judgement on the level and appropriateness of engagement.
- Assist the CEO to prepare slide decks and other materials for presentations.
- Liaise with the Travel Officer and other departments to ensure all travel arrangements are made for the CEO as required. Liaise with internal and external stakeholders to schedule meetings with the CEO and to ensure venues and arrangements are well prepared.
- Meeting, greeting and booking rooms for any external visitors, acting in a friendly and professional manner.
- Circulating the agenda, booking rooms and capturing notes for Executive Team meetings.
- Ensure stakeholder contact details are kept current on ParalympicsGB’s contact database.
Supporting the Board and ParalympicsGB’s governance
- In collaboration with the Chair and the Head of Governance and Compliance:
- Agree timings, locations and logistics for Board meetings, including booking rooms and providing refreshments.
- Ensure agenda and Board papers are uploaded to the Teams channel for Board members to access and assist with issues Board members may have accessing Teams.
- Prepare email responses, letters, briefing papers and other documents as required by the Chair in connection with BPA business.
- Support Board members in arranging meetings in connection with ParalympicsGB business
- Plan for Board members attendance for the Games, being the key point of contact sharing information with both the Board and internal planning teams.
- Support the Head of Governance and Compliance in preparing and managing member meetings, including NPC meetings, Election meetings and Annual General Meetings. Leading on:
- Ensure timings, venues and agendas are communicated to members and papers are made available to members.
- Book rooms for member meetings and arranging refreshments.
- Send out invitations and papers, collate the guest list, confirm numbers, accessibility & dietary requirements
- Ensuring changes in member contact details are kept current on the BPA’s contact management database.
- Support the Head of Governance and Compliance in processes around electing and appointing Board members, including appointment letters and induction information.
Events
Working closely with the Events and Projects Manager and internal event leads, help to coordinate the planning and delivery of the entire portfolio of ParalympicsGB external events. Ensure all events are planned and delivered to a consistent high quality.
- Ensure planning deadlines are met in a timely manner and that internal and external stakeholders have been consulted with as required.
- Provide expertise to event leads to ensure ParalympicsGB events address accessibility in the planning and delivery, and that all events have a consistent look and feel.
- Ensure all Health & Safety risk assessments are done and risks are being managed.
- Coordinate all room/venue bookings and catering arrangements
- Support with venue research and recces and attend venue planning meetings
- Send invites, manage responses and FAQs.
- Coordinate any additional logistics required e.g. gifting, branding, movement of equipment
- If required, provide event support on the day and/or arrange colleague support on the day.
- Work with colleagues to ensure lessons learnt from previous events are embedded into future planning.
Other
- Project Lead for Games Time Ticketing ensuring the successful delivery of this complex Games workstream.
- Support on the planning of major projects, such as Team Lodge and leading on the planning of project workstreams as required
- Provide support with planning and coordination of the ParalympicsGB Guest programme.
- Manage the ParalympicsGB inbox ensuring responses are provided in a timely manner and information is disseminated as required.
PERSON SPECIFICATION
ROLE REQUIREMENTS - SAFEGUARDING
Due to their engagement with the ParalympicsGB teams at both the Summer and Winter Games, an assessment process may be undertaken to determine whether or not the post-holder requires a DBS Disclosure and Barring Service (DBS) List check.
KNOWLEDGE SKILLS AND EXPERIENCE
Essential
- Excellent organisational and administrative skills
- Excellent interpersonal and verbal communication skills
- Precise attention to detail
- Well-developed time management skills, including the ability to set and meet deadlines and to prioritise work
- Strong written/ presentation skills
- Ability to self-start and be proactive in determining priorities and tasks
- Ability to manage projects
- Highly proficient in Microsoft Office tools including Word, Excel, Powerpoint and Outlook.
- Plenty of experience working in Microsoft Teams and with Sharepoint
Desirable
- Awareness of and sensibility towards disability issues
- Experience of a multi-stakeholder environment such as a membership organisation
- Experience of working in the high-performance sport system
- Experience of working in a charity or not-for-profit organisation
BEHAVIOURAL COMPETENCIES AND QUALITIES
- Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate
- Innovative and self-assured, able to work alone and self-manage
- Ability to build strong professional relationships and work within a team environment
- Working with integrity and honesty to gain the confidence and respect of others
- Committed, enthusiastic and motivated
- Willingness and desire to entertain new ideas and seize opportunities
- Willingness to accept and encourage constructive challenges
- A willingness to do what is needed to get the job done
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to:
Excellence
Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease.
About the Role
To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.
To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.
Key Responsibilities:
- Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust.
- Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
- Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
- Be responsible for the Trust’s external communications and messaging.
- Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
- Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
- Play a key role in the production of MSA News – the Trust’s flagship publication for members.
- Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
- Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.
General Responsibilities
- Undertake any other duties commensurate with the level of the role.
- Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
- Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
- Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
- Maintain compliance and adherence with all processes to ensure good governance.
- Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.
We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.
We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
